Hello I bought nice phone from ebay and I went to activate it and everything went fine, but when I do a *228 it updates the prl to 30044. After reset the phone does not work at all, the only way I can get it to work is if I use PRL 30036.
I have an alltel Phone and touch pro can anyone help? I have spent the last two days on tech support with Alltel and they dont know what to do, they told me the hardware is broken but how can that be if the prhone works with older PRL??
I just dont get it.
are u upgrading the roaming towers when doing *228 or doing the activate ur phone option ?
i am doing the option 1.
option one is to activate your phone option 2 updates the PRL - so chances are there something wrong with the activation process. so try option 2 instead of option 1 ... i do beleive 30036 is when alltel used 3rd party towers still and 30039 is when they started to cut out other carrier towers and switch over to pure alltel and verizon towers. but i dont know i havent tried editing the PRL files and compairing them.
is your phone a Alltel one or is it sprint or verizon or some unknown carrier created version?
Ok heres what I figured out, its not actually the prl updating that is disabling the phone, but the activation.. when I dial *228 and do option 2, it will update my prl.. and everything will work fine, but if I do an option 1 it will update the prl and disable the phone... Something else is happening when I do *228 with option one...
Alltel is clueless. The "engineer" that is handling my trouble ticket left me a voicemail today asking why i dont just keep the 30036 prl, well obviously since its outdated lol and I am roaming where ever I go.
Its an alltel phone with stock alltel Rom. The ebay listing said it works on verizon network. I spoke with a verizon rep and he said thats impossible. Again i know he is full of it because I have been reading the forums.
chances are the previous owner did some edits using QPST and possibly caused it to do some funky things... i dont see why the activation of the phone would cause it to disable but the verizon agent is half right(he is probably a CSR dealing in customer service not a TSR who deal with technical issues. he doesnt know jack about the technical aspects of the phone as much as he would like to think he does. but if its unlocked and flashed to a verizon rom it would work. possibly)
im thinking there is something that the phone is not interpriting correctly when it takes the activation update and confusing the living hell outta it ... what rom and radio is the phone running?
I have reverted back to the stock rom from alltel, which I read somewhere contains the newest radio. not sure where to look for the specific radio version.
I believe your right about the other guy using qpst to change some settings. It seems to hard to believe that it could be a hardware issue. i guess now I just need to know what settings he changed and get them back. Ive got QPST now and I have my phone connected to it, but I don't know what information to change so im kind of just waiting for instructions lol. I found a couple thread oon how to convert alltel phones to Verizon, but none that are going to alltel so I don't know where to get all the proper settings.
Ok so I read somewhere that part of the process of converting over to the other network is deleting the ha and aaa shared secret keys, then resetting the device, i did this, because I thought maybe he put in verizon in in these boxes, but it did not help, and now the two entried do not even show up in epst.
I tried re-adding them via QPST as text values, I write to phone, but the information does not take. I have the HA and aaa shared secret keys written down.
i think once u flash to stock rom that should change it for you when u do the activation so now that ur on stock try the *228 option 1 and see if it kills the phone features.
the radio you can find in device information should tell u the radio the prl and the meid and mdn.... what u wana make sure is that the mdn does not change when doing a *228 option 1 ... if that clears that would mean ur phone doesnt know it has a phone # :\
as for the QPST stuff i dont have it installed right now so i dont know the settings... the alltel stock rom shouldnt have an aaa key i beleive dew to the phone does not have auth for the internet like verizon. dont know about the HA though ... i think that comes from *228 option 1
what you can try is dial ##778# or ##778 and press send and it should pull it up the HA shared secret is something strange by the activation the AAA shared secret should be alltel you should be able to edit them in there itws under M.ip default profile
ok i see them now, I had NSFANS rom installed a few hours ago ann I was able to do ##3282# (doesnt work with altell rom) and I could actually restore the EPST settings there, after it reset everything was blank, I had to flash the stock alltel rom again to get all the alltel settings in there and I had to add my SID MSID and NAI, after that.
Something is still wrong though, Im not sure what my ha or aaa shared keys are even doing, or if i should change them. Im really lost at this point.
And Data hasnt been working since day 1 not sure if thats relevant.
data i think is what uses the keys ... also is the data connection set to use the #777 to dial out with no user name or password ... does the *228 option 1 work when on the alltel stock rom also?
Ok the user name and password were blank, I seem to remember on my titan the settings were [email protected] and password blank., the *228 option 1 messes the phone up then i have to install a older prl, everything works except i get a romaing triangle and no evdo, just 1x.
I just spoke with an alltel rep again to pick his brain for a minute and he said why am i doing option 1 that could mess my phone up, and really i have no idea why i am trying to do it. i just want my evdo to work and to get a good signal and Data to work properly.
Ok so noy my data works.. lol
Only real problem I have is no ev and the roaming triangle.
the roaming thing is usually comes from a flash of a differnet carriers stock rom and it ran the customizations ... that could also be the cause of the option 1 f-ing everything up but you said u flashed to the stock alltell one off the htc site so it should wipe out those settings... im waiting right now for the replacement phone to come in the mail once it gets here ill copy down all the settings from stock and post em but iv been waiting about a week and a half for it to arrive so im not holding my breath. (the last one they sent took a month and it was active on some one elses account and it was listed as stolen... how nice of them)
I cant find where the mdn information is listed.
I found the HA and AAA shared secret keys, but I dont know if I should delete them or just leave them be..
Ok I got my new phone today, a brand new one. And they were having the same exact problem activating it as they were with this phone. Im gonna have to chalk this one up as an error on alltels network. One thing I think it may have been is that I had my number changed recently so my number and my MSID are not the same my MSID is my old phone number.
They started to tell me that the new phone i bought was broken again and I said the chances of that were astronomical. I told them to go in the back and get me one of their touch pros, activate it and then try telling me the same thing. He came back out with a blackberry, activated it then smirked as he was able to activate it. I said that's not a touch pro though, go in the back and get a touch pro and try to activate that. as I was saying that he reactivating my new touch pro, and then he was like "oh its working now" lol so for now its working.
Now that I have both touch pros, the only difference i can find in the EPST settings are the SID/NID numbers, on the new one the settings are 1/244, on the old one the settings are 244/63535. don't quote me on the 63535, it was similar to that but i have already packaged the phone for shipment and i don't feel like getting it back out.
Related
Is it just me or is anyone else unable to roam on verizon towers after the new rom/radio upgrade (3.16/3.27)? I get a recording while roaming "Welcome to Verizon Wireless, We're sorry, we're currently unable to authenticate your phone, Please try your call again. If you continue to experience problems please hang up and dial #8899 from your wireless phone"
Any help is appreciated.
Thanks
What PRL do you have?
I never tried making calls but I don't roam on their towers anymore when it comes to data. I just get the triangle and 1x and no web browsers will let me connect to any sites. I kinda just gave up on it since I only needed it in the DC Metro.
I can roam with the new rom. im using prl 60610 and data roaming works as well.
kind of ironic because it didn't work before for me
1X roaming works on Alltel and VZW with 60610 and 3.x ROM here, but EvDO roaming is a no go on Alltel, even though it works fine with 60610 and 2.x ROM.
I guess you are not the only one having the problem. it's a no for me for both prl 60610/60611.
However I am only having the problme at home. I can roam onto vzw at different locations (voice and 1x data) $%^%^&#!$#@!$
People say it may have something to do w/ a-key which is blank on my phone ...
TopGun2000 said:
I guess you are not the only one having the problem. it's a no for me for both prl 60610/60611.
However I am only having the problme at home. I can roam onto vzw at different locations (voice and 1x data) $%^%^&#!$#@!$
People say it may have something to do w/ a-key which is blank on my phone ...
Click to expand...
Click to collapse
Using PRL 60610. I downgraded my phone back to radio 1.40 and it worked fine but it will not work with the new one. I guess roaming had to be given up for GPS.
Problem Solved. Seems like Sprint's System wanted to do the PRL update themselves for record purposes because after I got the rep to shoot a new prl (60611) roaming worked. I then downgraded to 60610 (best one for me) and viola it stuck. everything is working now.
keeepinitgansta said:
Problem Solved. Seems like Sprint's System wanted to do the PRL update themselves for record purposes because after I got the rep to shoot a new prl (60611) roaming worked. I then downgraded to 60610 (best one for me) and viola it stuck. everything is working now.
Click to expand...
Click to collapse
Ok, so how did you fix this again? Can you give me the current setup of your phone or the steps you took to get to where you are?
Here is what I have done so far:
- Flashed from 2.17/1.47.1 to 3.16/3.27 and got the no Verizon roaming issue you described.
- Figured it was an issue with the new ROM, so I then downgraded back to the stock 2.17/1.47.1 ROM from the HTCAmerica website. (The downgrade wiped all my settings for MDN and MSID) However, the issue persisted.
- I updated the PRL to 60611. Still no luck.
- Called Sprint, who initiated an over the air PRL update of their own to 60611. Still no Verizon roaming. Sprint says they are "investigating" and will get back to me, whatever that means...
The only other thing I can think to do is to downgrade again back to 2.09/1.40.
Also another question, when you view ##778#, does your phone show anything on the "A-Key" page under the "Authentication Key" setting now that you have roaming working? Mine is currently blank, and I have read a couple threads talking about needing to figure it out, but those users all seemed to be Verizon customers. I would be interested to find out if Sprint customers have that setting or not.
This issue is driving me nuts, and any help is greatly appreciated.
Call sprint technical support and tell them you need an "HLR Reload". If they don't know what this is, ask to speak to someone who does.
aatreya said:
Call sprint technical support and tell them you need an "HLR Reload". If they don't know what this is, ask to speak to someone who does.
Click to expand...
Click to collapse
Wow. Genius! Got Sprint technical support on the phone and asked for the "HLR Reload." The guy knew exactly what I was talking about and was able to do it right away. I am now able make calls and get data while roaming (currently using 2.17/1.47.1).
Thanks again!
glad to know it worked
rfrankli said:
Wow. Genius! Got Sprint technical support on the phone and asked for the "HLR Reload." The guy knew exactly what I was talking about and was able to do it right away. I am now able make calls and get data while roaming (currently using 2.17/1.47.1).
Thanks again!
Click to expand...
Click to collapse
wow, now i know what i need to do w/ my 3.16 rom
edit: got a call from spint. the tech guy said that he found an authentication failure on my account and reset it. will test the roaming again when i get home. he also had no clew what the "HLR reload" is...
edit2: whatever reset sprint did at their end seems to work. voice/1x roaming is working now, still no evdo though.
Still wont work for me *sigh*
aatreya said:
Call sprint technical support and tell them you need an "HLR Reload". If they don't know what this is, ask to speak to someone who does.
Click to expand...
Click to collapse
I called and had them do this, but i had no luck. Still no EVDO roaming in places where there should be. I can make and recieve roaming call and data roam in 1X but evdo is gone. This is on both the 60610 and 60611 PRL. EVDO roaming worked on both PRL's with the 1.47 radio and 2.17 rom.
Any more ideas?
well I thought I didn't have these problems, but now I'm not certain. I don't think I've ever been able to EVDO roam on verizon, at least not sice I started paying attention which was already after moving to a 2.17 with 1.40 radio and orginal PRL. I know verzion has evdo in this area, but sprint doesn't. Maybe there is no agreement here for evdo becuase of that? I guess it couldn't hurt to try this trick and see if I get it.
I found more problems using 3.16. I did encounter the roaming authentication error. So I called, got the HLR reload. That made things MUCH worse. Now nothing works. My MSID and whatnot are all correct and I see signals, but can't make calls or data connections. Sprint tried some things but nothing worked. I'm going to do a hard reset and see what happens.
Sprint was surpisingly willing to work with me knowing that I am using the test rom though... but in the end still suggested I revert to an official rom when nothing worked out.
Anyway, not sure I'd reccomend the HLR reload on the 3.16... try at your own risk.
holy crap
sorry to hear that
if you get it figured out, lemme know what fixed it.
I suspect sprint just hit the wrong button. I hard rest... still no dice, but I noticed that dialing *2 does work.. normal numbers and network don't. Seems like an authentication issue. I doubt seriously it has anything to do with the rom, but I just flash 2.17, casue otherwise I don't hink I'll get far with sprint.
Now when I try to make it call it tells me the phone has not been activated. (with 3.16 I just got the call end dings imeediately)
SO when I fix this and flash back to 3.16, will I dare to try this again after roaming gets broken again?... tough call.
Edit... still need to fix MDN and MSID in the 2.17 .. more soon.
Edit: fixed MDN and MSID in 2.17... now having the same problem as in 3.16... ding ding ding... no call. Looks like I have to call sprint again.
ON the phone with sprint now. Have rebooted for them a couple of times. This guy is still stumped and he doesn't seem generically ignorant.
I started a new thread for my issue.
http://forum.xda-developers.com/showthread.php?p=1881522#post1881522
You might want to read it before doing any HLR updates in 3.16 though. I'm on my third rom today and a few hours with sprint tech and I still can't make calls.
(EDIT
SOLVED... see above thread. It seems they messed me up badly when they did the HRL reload... however.. it doesn't have to be done badly... at least now we know the fix if it happens to someone else.. so don't let my experience stress you too much. Now to upgrade roms again.
and voice roaming works now..
Roaming not working
ahhh!!! after the upgrade, i cannot roam on vzw...
Called and spoke to several reps... no one knows what HLR Reload is... according to them turning the phone off and taking out the battery for a few minutes will force the HLR reload....
I don't know what to do.... These reps are impossible to deal with.. Anyone have any suggestions?
Hi, this is my first post on the XDA forums and I have some Q's. Hopefully I find some A's. Can someone point me in the right direction or explain this. I bought a used Sprint Mogul and I have Alltel. I want to have this phone work for Alltel. All I have right now is the newest HTC rom for alltel and the Titan Unlocker. Will someone give me a hand on how to make this phone my new phone for Alltel? BTW I dont want to really run any custom roms unless I have to.
Thanks,
Moulds
The problem isn't the rom, the problem is that carriers store their "own" ESN's in their systems, since the phone wasn't sold to Altel originally, it won't be in their system. There are stories of people having success getting one carrier or the other to activate other carriers phones, but it's extrememly rare and very difficult to do. The first thing you would have to do is download the stock rom for Altel for your model phone, flash it, and verify the phone boots and appears to work. At this point, you can try going into the Altel store and see if you can convince their reps to activate the phone. If they won't, then try calling customer service and see if you can get them over the phone to do it, however again, their system is going to throw up a flag when they try to activate someone other carriers phone.
If the phone doesn't look exactly like Altel's there is even less of a chance of getting it activated.
Honestly your best bet is to put it back on ebay and take the proceeds from that sale to buy a used Altel phone. You will have a whole lot less trouble.
BTC
Well what if I took the current esn of my razr on change my mogul to that? would that work and if so how do I do that.
That is illegal and even discussing it in this forum can get you banned.
While possible, Altel will know it's a data phone and could legally sue you for violating their terms of service.
Again, your best bet is either to change to Sprint, or swap the phone out on ebay for one from Altel.
BTC
Mogul on Alltel
I just bought a Mogul and loaded an Alltel stock ROM last weekend. It has been working great. Alltel will put the ESN in no problem if you call them on the phone. Don't tell them it is from another carrier. All they asked me was what type of phone it was.
Tools I used:
ftp://ppcgeeks.com/../Tools/QPST_2.7.249.zip -THis is used to unlock your phone if needed and update the service information from Sprint to Your Provider
ftp://ppcgeeks.com/../Tools/GetSPC.zip (finds your phone's MSL if it needs unlocked).
ftp://up.ppcgeeks.com/Titan/Users/Im...rd-SPL-MFG.exe - Run this and then your RUU loader afterwords to install your ROM
Latest ROM ver 3.52.671.9 (What I am running) @ http://www.htc.com/us/supportdownloadlist.aspx?p_id=63&act=all
make sure you have the usb cable, activesync if you are on XP, otherwise Vista has it already.
Basically you need to
1. Get the MSL code from GetSPC inputing your ESN and it outputs the MSL.
2. Put your phone in DIAG mode (##3424# ##3424 Send, or #*#3424). If it is a sprint phone, the first one will work.
3. Run QPST (you will need the MSL you obtained from getSPC
4. You may want to save the phone's configuration if you ever want to roll back to the SPCS config. Anway, Change the MSL to 000000 and write it back to the phone.
5. then run the Hard-SPL-MFG.exe program, paying attention to when it tells you to disconnect and reconnect your phone.
6. Then install your ROM by running the RUU program on your pc.
7. Now, you will need to configure service by going into DIAG mode again (probably need to use ##3424 SEND now) and using QPST change the service information to that for Alltel or whatever carrier you want. I had it easy, I plugged in my Samsung Hue R500 and copied the service information off of that one.
8. If you get all the service information right, you should be able to call Alltel, give them the ESN. If they give you slack, wait a bit and call back until you get someone nice. Persistance is the key. Then you can do *228 for OTA programming.
If you need Alltel config I will post it here, just PM me.
Scott Emick
BillThyCat said:
The problem isn't the rom, the problem is that carriers store their "own" ESN's in their systems, since the phone wasn't sold to Altel originally, it won't be in their system. There are stories of people having success getting one carrier or the other to activate other carriers phones, but it's extrememly rare and very difficult to do. The first thing you would have to do is download the stock rom for Altel for your model phone, flash it, and verify the phone boots and appears to work. At this point, you can try going into the Altel store and see if you can convince their reps to activate the phone. If they won't, then try calling customer service and see if you can get them over the phone to do it, however again, their system is going to throw up a flag when they try to activate someone other carriers phone.
If the phone doesn't look exactly like Altel's there is even less of a chance of getting it activated.
Honestly your best bet is to put it back on ebay and take the proceeds from that sale to buy a used Altel phone. You will have a whole lot less trouble.
BTC
Click to expand...
Click to collapse
Alltel DOES activate CDMA phones NOT branded Alltel. Please have all your info str8 before misinforming someone.
steps said:
Alltel DOES activate CDMA phones NOT branded Alltel. Please have all your info str8 before misinforming someone.
Click to expand...
Click to collapse
The Altel store here doesn't. I don't have Altel so I have never called their customer service, but since I see this same question asked for every other carrier and they all get the same advice I handed out, I assumed that all Altel stores were the same.
Sorry for "misinforming" someone, however, the fact that it has been programmed for sprint may cause him issues down the road... So again, I still think my advice of getting an Altel branded phone is the smartest option.
BTC
Wow thanks for the help anything else I should be warned of?
why would getting an alltel phone be any different than using a sprint/AT&T etc phone. They are all the same, just locked onto their networks for service. If he had bought an HTC Titan that was not branded to a carrier he would have the same luck as all others. Many people still buy unlocked out of the box phones. Most carriers will also add them to their services. The stores may not, but the phone people will. These companies are in business to make money and have customers and turning someone down because they don't get your free phone ain't gonna happen. Just don't tell them it was another carrier's phone.
First off AT&T is GSM, which means if the phone is unlocked you can just stick and sim card in there and bam, it works.
CDMA is different. I know I have looked at my QPST and EPST info pretty close, and there are many settings in there that are carrier specific, so that if you were to try to use it on a different carrier it wouldn't work very well. Phone most likely will work, but data is a different beast. I see dozens of people on here who flash a sprint rom on their verizon phone and accidently let customization run, once you've done this, rolling back to a verizon rom in some cases doesn't fix the problem, you have to go in and hand edit a lot of settings, the same could apply here, since Sprint apparently is different than most carriers.
I'm glad you've had luck getting other carriers phone's activated, and how many of those were smart phones? I bet most were just plain phones, in which case there isn't any problems.
I'm not gonna get in a flamewar with you, I stated my opinion, you stated yours, I feel yours is wrong, you feel mine is wrong. Lets leave it at that.
As to the OP, feel free to try to get it activated, heck, it might work, but if it doesn't, then again, get the correct carrier branded phone and you will have no problems!
BTC
One question am I able to just get the service information from my razr and use that? and if so how do I do that.
actually I am not flaming, and not stating opinion. I am stating fact. If you buy a stock HTC phone w/o contract, which would be unlocked. You can get it activated on any carrier that supports its network CMA or GSM. Smartphone or regular phone. The point is to not tell them it was from another carrier.
One question am I able to just get the service information from my razr and use that? and if so how do I do that????
scottemick said:
I just bought a Mogul and loaded an Alltel stock ROM last weekend. It has been working great. Alltel will put the ESN in no problem if you call them on the phone. Don't tell them it is from another carrier. All they asked me was what type of phone it was.
Tools I used:
ftp://ppcgeeks.com/../Tools/QPST_2.7.249.zip -THis is used to unlock your phone if needed and update the service information from Sprint to Your Provider
ftp://ppcgeeks.com/../Tools/GetSPC.zip (finds your phone's MSL if it needs unlocked).
ftp://up.ppcgeeks.com/Titan/Users/Im...rd-SPL-MFG.exe - Run this and then your RUU loader afterwords to install your ROM
Click to expand...
Click to collapse
the link to the 3rd file you listed is broken... is there anywhere else to get that file? i've tried to google it but i cant get the whole filename from the link to do so.
Thanks for any help
Actually it can be done. I done it today with no problem. Just because the epst and qpst settings are carrier specific doesn't mean that they cant be changed. What I will say is that after you have unlocked the phone and finally have your # activated on alltel via esn your sprint mogul will be functional. you have to update the prl so u wont be stuck in roaming and your data package will be disabled because Sprint uses a different server address. In order to change these settings you will use both qpst to set in hard settings and back everything up and then epst to keep the settings within the phone. the reason you wont have data has to deal with the Security and M.IP settings. its a lot to type so im not going to but if im on at any time you can pm me to walk you through it or even better you can reach me on yahoo messenger. its set within my phone as well so I can give you real time help with the settings on the spot. My messenger name is seraphazaziel79 as well.
I bought a Qwest phone sometime this Spring and I was trying to get it activated on Verizon. I flat out told them it was from another carrier, they put that in my customer file and copied down the ESN so when I called back and told them that it was a XV6800 they called me out on it. Basically lie to them from the beginning and you should be good. If they won't activate it you can sell a Sprint phone on ebay. My Qwest phone makes a pretty decent paper weight.
well guys, i still cant get Evdo on my sprint touch pro so im sending it back. guess ill just get a alltel/verizon pro. any last suggestions on what i should do to get Evdo before i send it back? i really want to keep the sprint pro since my bill is only $35 a month, but i can get a new alltel pro for $95 w/ higher bill...
Can you tell us exactly what you have done up until now to try to get it to work? Also, which Sprint plan do you have?
egzthunder1 said:
Can you tell us exactly what you have done up until now to try to get it to work? Also, which Sprint plan do you have?
Click to expand...
Click to collapse
i have the 1000 minute employee plan w/unlimited everything else (data/text/navi/etc). i have tried 3 hours on the phone w/tech support (useless) a few hard resets, prl/profile update. every time i call tech support they tell me a different solution each time but it never works... some say i have evdo n my area, some dont... and i dont have a sprint store to take it to in my area only have authorized dealers like best buy/radioshack
i cant deal with these 20k DL speeds of 1X but other than that my fone works fine. ive had 1 alltel 6800 and 2 alltel moguls so im really liking the pro but i have never had this prob.
any other suggestions on what i should try?
Try this method
##DATA# (##3282#)
You need your unlock code.
Change Active profile to 1, or if it is is one reset.
Exit, phone should ask to restart.
.....
Not sure if the following is required, but
Go to setting, Connections, Connections, Sprint, Manage Connections
Click and hold Sprint #777 until menu pops up then delete.
Exit
Update Profile, Try Browser. Took a couple times but I was in a poor data signal area.
Now, if you are not familiar with the "unlock code", it is your MSL number. Sprint will not readily give this to you since it allows you to do a bunch of stuff. In order to get it, get this program:
http://www.baf.cc/bafmsl
Just install it and run it (you may need Compact framework 2 or later to run this).
In my case, I was not getting any type of internet, but this solved my problem (I spent a bunch of time with Sprint Technical Support as well, but no dice). Good luck and let us know if this worked...
i tried both methods with no luck. ive talked to tech support so many times i remember my msl already. im going to try a few more times from different parts of the city. one tech lady told me that i have spotty evdo coverage but i still should be able to get evdo. i even tried making my own connection set to dial #777, still no evdo...
thanks for the reply, keep the suggestions coming please
did a 512k speed test on my alltel mogul vs sprint pro side by side at the same time using IE... results...
alltel mogul did it in 5.668 seconds/723kbps band/90.38kb dload w/2 signal bars
sprint pro took 23 secs/173kbps/21kb dload w/full signal
so my mogul is like 4x faster then my pro, ouch... i think i downgraded PPCs instead of upgrading lol
other suggestions
Make sure you are using a CDMA radio first off. Find the latest radio for raphael cdma and try that.
If you pm me your phone# or account# (on your bill), ill see if your account is even provisioned with evdo service. I can check some things out and hopefully fix it.
I would flash a cdma 6.5 rom on it and see how it is. I assume you checked to make sure evdo is enabled on the phone and all that other stuff.
If you don't feel comfortable with giving me that info, post your zip and ill check to see if evdo is actually in your area.
im using the stock sprint rom/radio that came on the fone, 1.03.651.4/1.03.15F. i think it is on but wouldnt hurt to check again... instructions please?
also, cant use my laptop since my charger died so i cant even look for myself to make sure i have coverage and the map doesnt load on my pro. zip is 39301.
well guys... my return kit for the sprint pro is on the way since sprint doesnt have evdo in my area and i dont want a $300 fone with only 1x internet...
i think i will settle for the $100 Sprint Instinct s30 and file insurance on my 6800 for a alltel pro... also, alltel has the touch pro for $79.99 w/2 year, and it doesnt look like it has all the carrier labeling like the sprint pro.
You should update your radio to verizon radio rom. Verizon radio rom are more stable than sprint radio's. My HTC is working more stable than stock sprint rom and little more battery juice too.
I have a PPC6800 flashed with one of Ryan's Alltel 6.5 ROMS (Great job Ryan!). The phone worked great in my home area after the flash, but I'm currently on vacation and cannot get a EVDO signal in Orlando! I get decent signal for voice in most places, but really just enought to make calls, lots of "can you hear me now" in the conversations. Verizons maps show that they cover this area completely so I went by the Verizon store to see if they could update the phone. The tech guy said that the phone was still really an Alltel phone and there was nothing that he could do. (he was kinda a jerk, didn't appear to even want to help) I use the data connection alot and have become very dependent on it to stay in touch with my office, but with my current 1x connection, email is about all it's good for.
My questions are:
Can I apply the Verizon version of the ROM to the phone without bricking it?
If not, is there something I can do myself to "update" to tap into Verizon's EVDO network?
Thanks for any help.
you can start by updating your prl *228 option 1 or 2 (dont remember)
GeLopez said:
you can start by updating your prl *228 option 1 or 2 (dont remember)
Click to expand...
Click to collapse
Yeah, I tried that, but since I'm already out of my home area, it doesn't work. All I get is "programming unsuccessful" or something like that.
Alltel's pda support is pretty good. Call in & get one of them on the line. They will try & make you do the *228 thing. Also check your setting for Home Only/Roam and see if that makes a difference at all.
dlundy said:
I have a PPC6800 flashed with one of Ryan's Alltel 6.5 ROMS (Great job Ryan!). The phone worked great in my home area after the flash, but I'm currently on vacation and cannot get a EVDO signal in Orlando! I get decent signal for voice in most places, but really just enought to make calls, lots of "can you hear me now" in the conversations. Verizons maps show that they cover this area completely so I went by the Verizon store to see if they could update the phone. The tech guy said that the phone was still really an Alltel phone and there was nothing that he could do. (he was kinda a jerk, didn't appear to even want to help) I use the data connection alot and have become very dependent on it to stay in touch with my office, but with my current 1x connection, email is about all it's good for.
My questions are:
Can I apply the Verizon version of the ROM to the phone without bricking it?
If not, is there something I can do myself to "update" to tap into Verizon's EVDO network?
Thanks for any help.
Click to expand...
Click to collapse
Lol WOW.. If your Carrier is Verizon why the heck would you flash my Alltel ROM?? WTF do you think its an Alltel ROM for?? Its not a stock ROM it is a Custom ROM meant to flash on any TITAN(mogul, ppc6800).. It is fully programmed (besides PST/QPST a user has to program that memory region of the phone themselves) for the Carrier..
What you should have done was take your "Alltel Branded" PPC6800 and flashed the olipro2.40 unlocked bootloader, then flash a Custom Verizon ROM, then flash a gps radio 3.35 and up, then hard reset and pull battery for a couple minutes. Make sure the phone is UNPLUGGED and boot it up. Now access PST and Program it for VERIZON, load your local Verizon PRL, and update the items so phone resets. When it boots back up you want to access DMR (diagnostic mode) and plug it into the computer and Program QPST for VERIZON, make sure everything is set for Verizon you have to do some searching.. Also make sure to do the GPS one tab last and write to phone while still in that TAB, do not leave the GPS one tab until after its completed. Now unplug the phone and open task manager and close DMR, now soft reset the phone. Keep it UNPLUGGED and when it boots up access the internet to set it up for the first time.
RyanMogul6800 said:
Lol WOW.. If your Carrier is Verizon why the heck would you flash my Alltel ROM?? WTF do you think its an Alltel ROM for?? Its not a stock ROM it is a Custom ROM meant to flash on any TITAN(mogul, ppc6800).. It is fully programmed (besides PST/QPST a user has to program that memory region of the phone themselves) for the Carrier..
What you should have done was take your "Alltel Branded" PPC6800 and flashed the olipro2.40 unlocked bootloader, then flash a Custom Verizon ROM, then flash a gps radio 3.35 and up, then hard reset and pull battery for a couple minutes. Make sure the phone is UNPLUGGED and boot it up. Now access PST and Program it for VERIZON, load your local Verizon PRL, and update the items so phone resets. When it boots back up you want to access DMR (diagnostic mode) and plug it into the computer and Program QPST for VERIZON, make sure everything is set for Verizon you have to do some searching.. Also make sure to do the GPS one tab last and write to phone while still in that TAB, do not leave the GPS one tab until after its completed. Now unplug the phone and open task manager and close DMR, now soft reset the phone. Keep it UNPLUGGED and when it boots up access the internet to set it up for the first time.
Click to expand...
Click to collapse
Ryan, I normally agree with you 100%, but I don't think that's the case here. I'm pretty sure he's an Alltel customer that is confused because of Verizon's recent purchase of Alltel.
Basically, Verizon is not going to be fully taking Alltel phones onto their network...ever. They are still Alltel phones. BUT there are new PRLs out there which will allow you to completely utilize the entire Verizon (and Sprint, too) tower structure.
So what he should do is still with the Alltel ROM. And because Alltel gives the 6800 their 3xxxx series PRLs and not the higher quality 4xxxx series, he needs to donwload the best PRL and update it manually.
Here's a link to a page where you can download the latest PRL 40050. There are instructions on the page to show you how o install. The one change I've had to do is instead of simply ##775, I had to do ##775#.
http://www.the-answerman.com/sidlist/prl/index.asp
Good luck!
btonetbone said:
Ryan, I normally agree with you 100%, but I don't think that's the case here. I'm pretty sure he's an Alltel customer that is confused because of Verizon's recent purchase of Alltel.
Basically, Verizon is not going to be fully taking Alltel phones onto their network...ever. They are still Alltel phones. BUT there are new PRLs out there which will allow you to completely utilize the entire Verizon (and Sprint, too) tower structure.
So what he should do is still with the Alltel ROM. And because Alltel gives the 6800 their 3xxxx series PRLs and not the higher quality 4xxxx series, he needs to donwload the best PRL and update it manually.
Here's a link to a page where you can download the latest PRL 40050. There are instructions on the page to show you how o install. The one change I've had to do is instead of simply ##775, I had to do ##775#.
http://www.the-answerman.com/sidlist/prl/index.asp
Good luck!
Click to expand...
Click to collapse
Thanks for trying to clear things up but its still a little inconclusive. You said he is an Alltel Customer, you also said that Verizon bought Alltel.. Now remember he says he has a "Alltel Branded" TITAN.
If Verizon bought Alltel that means the Carrier Alltel still exists, it wasnt a merger correct?
Ok then, if he has a Alltel TITAN, and he is an Alltel Customer, with my Alltel ROM. Why even mention that VERIZON will not take Alltel phones onto their network??? You said he is an Alltel customer, and he has a Genuine Alltel TITAN, so he would be activating the Genuine Alltel TITAN on Alltel..
I was confused because of all this talk about Verizon maps, verizon store, etc.... I see what you mean about his PRL, so hopefully he updates to the 4xxxx series and his issues vanish. But wow what confusing posts..
Hopefully the Verizon, Alltel purchase doesnt affect my Alltel or Verizon ROMs from working properly. I wouldnt be suprised though..
I think the downloaded PRL should do the trick. I used to work for Alltels data support and they cannot help unless you are on network. If you are roaming on another carriers tower then nothing can be done to manually push a new prl through to the phone. I know from experience that Orlando/Kissimmee area is a tricky area. The issue is that Alltels PRLs are very crappy. There are towers in the area which will not incur you roaming charges, but for whatever reason, the phones will not choose to connect to. I forget the SID of the towers in the area which will get you 3-4 bars of EVDO coverage. What I have done before while I am there is to keep checking your phone to see if it picks up on those towers (it will from time to time). Go and check the current SID number and then set that as your home SID and put the phone in home only mode, which will lock you into those group of towers while you are in that area. Of course, if you leave the area you will want to set your phone back to your normal home SID and take the phone out of home only mode. Hopefully the PRL update via that download link above will help you, but if it doesn't then try this method. I will warn you that if you get the wrong tech on the phone and they try and help you update your phone, then they could make matters worst for you.
so, like i said on post #2 update your prl!!! by any means.
RyanMogul6800 said:
...I was confused because of all this talk about Verizon maps, verizon store, etc.... I see what you mean about his PRL, so hopefully he updates to the 4xxxx series and his issues vanish. But wow what confusing posts..
Hopefully the Verizon, Alltel purchase doesnt affect my Alltel or Verizon ROMs from working properly. I wouldnt be suprised though..
Click to expand...
Click to collapse
LOL, if my post was confusing it's because I'm pretty confused. I went to the Verizon store for several reasons.
I am out of my home area and the nearest Alltel Store is 75 miles away (Tampa,FL).
My Home Store is now a Verizon Store.
I recieved a letter telling me that I was now on the Verizon Network.
When I dial a wrong number I get a Verizon recording.
I heard that Verizon bought Alltel
When I got to the Verizon store, they told me
I was still an Alltel customer
Verizon doesn't carry a phone llike mine (PPC6800)
My phone was a pocket pc phone not a smart phone (yes that's what he said)
There was nothing he could do.
Call Alltel tech Support (he was kind enough to give me their number).
The Alltel guy, though courteous and seemingly genuine in his efforts to help, could not. He even mentioned that he had been in Orlando recently and had the same problem. His only recommendation was to take the battery out overnight so everything would clear and maybe when it reconnected it would update the PRLs.
My apologies for not being more clear.
On a positive note, I took btonetbone's advice and updated the PRL,(this is what I'd hoped the Verizon tech could do) and I am currently getting EVDO connection, at least the status indicator says so. I'm not getting a very good signal where I'm at so the speed is not great. 267 DOWN, 314 UP (oddly enough) on a Speakeasy speed test. I'll see how it works tomorrow when I can get a better signal and know more then.
Thanks to all who have responded, I understand things a little better now.
RyanMogul6800 said:
Lol WOW.. If your Carrier is Verizon why the heck would you flash my Alltel ROM?? WTF do you think its an Alltel ROM for?? Its not a stock ROM it is a Custom ROM meant to flash on any TITAN(mogul, ppc6800).. It is fully programmed (besides PST/QPST a user has to program that memory region of the phone themselves) for the Carrier..
What you should have done was take your "Alltel Branded" PPC6800 and flashed the olipro2.40 unlocked bootloader, then flash a Custom Verizon ROM...
Click to expand...
Click to collapse
Had the Alltel ROM not worked so well in my home area that's exactly what I would have done. Well.... It's exactly what I would have done after coming here and finding out how to do it.
Thanks for your hard work...
No problem I am glad you got it sorted out, those speeds are better than nothing at all so you are getting somewhere. Also I breezed by your compliments on my work but thanks for the compliments.
Members in general are great here, very knowledgeable and persistent. This is literally the best forum around.. Too bad they dont go the "thanks button" route though that would be magnificent.
I have searched and searched and cannot find an answer. I recently acquired a Verizon Droid X2 and had it switched to my Alltel plan. Phone works great, but I cannot fix the dreaded no 3g no mms issues.
I have tried everything I could think of, but nothing. Wifi works fine, dialing out and receiving calls work fine, and sms text works fine.
I looked at the apn setting, which are not easy to find without the help of a 3rd party program on the market (apn shortcut), but now what I see is 5 entries for Verizon related services:
Verizon CBS
Verizon DUN
Verizon FOTA
Verizon IMS
Verizon Internet
But they all have a lock icon next to them, so I can't change any settings. I have tried creating a new entry but it doesn't save for some reason (my wife has the milestone x for alltel, works fine, I used tried to use her settings)
I have tried updating the prl, tried things like ##778 and all that, but none of these work for alltel.
Can anyone offer any help? Phone is almost worthless for me if I can have 3g and mms.
Thanks,
andyw123,
If you are subscribing to these service's that's something you should call Alltel / Verizon about. Verizon ownes Alltel I'am not sure if you know that.
{In early 2009, Verizon Wireless acquired Alltel, although the Alltel brand will remain until it is gradually phased out through the middle of 2009. Alltel was a large regional CDMA carrier offering service in 33 states, primarily in the south, midwest, and west. In 2005, the company acquired Western Wireless, a smaller carrier that operated under the Cellular One brand with service in 19 western states.}
Hope's This Help's
Thanks for the quick reply!
Ya, I tried that. They basically told me in a polite way that I shouldn't have taken a phone that wasn't part of Alltel's current line up and activated it on Alltel. Alltel told me that they could activate it, but couldn't guarantee that it would even work at all, which doesn't suprise me at all coming from Alltel.
I stopped at a total of 3 places, 2 alltel's and 1 verizon store. The first alltel told me they couldn't activate the x2 at all, but he tried, which messed up my current phone (he somehow deactivated it). Then went to Verizon next, they told me that I couldn't activate it at all because it wasn't part of Alltel's line up. Then I went to a corp store to get my old phone fixed, and somehow they were able to activate my x2, but with no data and no mms. Told me I was basically out of luck.
So, trying to decide if I should just sale the x2, which I don't want to do because currently the best phone Alltel has is the milestone x, which my wife has and it is dreadfully slow, slower than my old htc desire.
Anyone know of any other options that I might have?
Thanks
To access the programming menu open the dialer and dial ##PROGRAM the spc code is 000000
Sent from OH MY GOD IS THAT A SQUIRREL!
Thanks Juhde,
I've already been in that menu, made sure ALL (except for my phone number) settings matched my wifes milestone x phone, and still nothing. I'm not an expert, but sounds to me like it has something to do with the APN settings, which I cannot seem to change.
Funny thing about this is, I can "copy" the apn-conf.xml file or whatever it is called from the system/etc folder on the phone, and it shows my custom settings that should work (the same file was on my HTC phone, which worked). But, when I use the program from the market called "APN Shortcut" to view my apn settings, it doesn't show anything other than the verizon defaults. I have tried to add a new APN entry, but when I click save, it acts like it did save it, but no new entry.
I'm wondering if there is another location that is saving these entries and somehow verizon has figured out a way to bypass the default location to save apn settings. Later, I'm going to search on the phone and see if there is another xml file that contains those settings.
Thanks for the help!
I'm no expert at this, but a lot of the times "replacement" files won't function unless the permissions are set correctly. I'm not sure what the permissions should be for that file but you might want to look into it.
EDIT: after taking a closer look, the app APN Manager seems to be a better program for adding an apn. Wither it works I can't say but when I used it to swap apn it stuck after reboot.
Sent from OH MY GOD IS THAT A SQUIRREL!
This isnt alltel but i got my phone activated on another carrier.like you talk and txt worked. It wasn't until I flashed a few prl's and found one that got my 3g and mms working.mms still works spotty sometimes ,however.
I have 4 Verizon branded phones (mine is an x2) all using an alltel plan. I don't understand why you are having any problems at all
Do you mind give me some info from your x2? Like what the apn settings are set to and what prl you have?
Thanks!
i also have an alltel dataplan with an X2, no issues,
and no offense, but i dont know what is privileged info and what is not, so i wont be sharing
sorry
fischb22 said:
i also have an alltel dataplan with an X2, no issues,
and no offense, but i dont know what is privileged info and what is not, so i wont be sharing
sorry
Click to expand...
Click to collapse
WTF do you mean privileged info? I think he is just wanting to compare the numbers, what is he going to do with the info from your phone, besides compare to his current setup?
There is nothing that I can do with your apn settings or your prl version that you are running. This is just so I can see if my setting are the same as your working settings. I have compared them to my wifes Milestone X and they are the same.
On another note. Here is something wierd. I was able to erase all the apn setting from verizon (i think) and then I added the apn setting from my wifes phone, clicked on save, and then it went back and didn't actually save them.
The more and more I think about it, I am wondering if it is a PRL problem instead of the apn settings problem. Seems alot of people got this problem fixed on their phone by doing the prl change. Problem with that is, most people say to do a ##prl to fix it, that doesn't work on this phone. The only code I can get to work is *#*#program#*#* or something like that. So, anyone know of a way to manually change my prl on my phone?
The prl update number for Verizon is *228 since Verizon owns Alltel I think it's the same.
Sent from my Android device.
Ya, thats it if you want to download whichever one that want to give you, but it won't let me put one on there that I got, if that makes any sense at all.
Basically, is there a file location that I can copy it to or maybe a way to install it like I would a zip from recovery or anything like that? I already have the file download that I want to try to use, but basically going to try a few to see if I notice any difference.
p.s. Now I think my phone is actually only ringing part of the time, the other times it seems to go straight to voice mail even though I have 4 bars and not in roaming...
Thanks for the input everyone by the way!
Sooooo you have dialed *228 and it didn't work? Verizon also has forced and secondary prl update numbers. Try *22898 & *22899. Also what does your network banner say? Alltel? Extended network? If it says Extended network you might call Alltel up and ask them where the nearest Alltel owned tower for you is, drive to its area, reboot and try to update again. 3rd party towers *usually* don't carry the data encryption key your phone needs to activate the data plan.
Sent from my Android device.
Ok, well... I called both the other *228xx numbers, and I was greeted by alltel. I clicked on 2 and it said "Your phone already contains the latest update" and that was it. and as far as my banner, it doesn't actually "say" alltel, or anything like that. Just shows with the 4 bars, or a triangle if I am in roaming. I know from past that in a near by big city does have alltel towers around, and I was there but no difference.
So, still back to square one.
Thanks again for all your help!!
Another quick update. I finally found a way to update just the prl file. So, I tried 41003.prl and updated it manually (was not too difficult, just alot of trial and error). Phone worked just fine, but still no 3g coverage. Next I went to 31005.prl which is an actual alltel prl, but still the same effect - no 3g.
So, I went back to the latest prl from alltel which is 31011.
So, I am pretty sure that the prl file is not the problem. I guess now I need to figure out the apn setting issue that I am having, which is basically the default verizon settings are not working for me, even if I am in a verizon territory (like columbus ohio, big city). Using an app that was suggested to me on this thread I was able to delete the verizon apn settings fine. But when I went to create new apn settings, I went through it all and clicked on save, but it didn't actually save them. So, back to square one.
It would be nice if someone who is currently using a stock x2 from verizon on alltel would tell me what their prl version number is and their apn settings are (using an app like apn shortcut - found on the market).
On a side note. One difference I noticed. Looking at my old android phone (htc desire), it shows the same apn setting basically as my wifes phone, but the MNC number is 120, mine is currently set to 004, which is not changeable.
Several weeks later, and still no 3g data at all. Wireless works flawless, and phone calls work (actually phone works better than an alltel phone)
One thought that I had but not sure if I posted about yet...When I got the phone from the guy I got it from, he said he "thinks" it has a bad esn. So, I got it on a chance, afterall I could sell it on ebay for more than I paid for it with a bad esn. Anyway, if it does have a bad esn on verizon, I'm not entirely sure that Alltel would check it or even care about that. So, since alltel is owned basically by verizon, but still a separate company as of now, I wonder if verizon is blocking data access because it might have a bad esn.
I guess my next step is to call verizon and see if they can tell me if the esn is bad. I have tried a verizon store, and they were NO help to me at all, and actually very rude. Alltel just tells me that "I won't be able to get data because I am not using one of their phones" which is crap.
So, I think ultimately we have eliminated the prl possibility, apn is still my number one concern, but now I am leaning towards a bad esn. If that is the case, does anyone have any ideas on what I might be able to do with a bad esn? I know it is illegal to "change" an esn, and I don't think it is possible right now with the x2, but do I have any other options besides going back to my old phone (htc desire - not a bad phone, just want the larger screen and faster performance).
Thanks again everyone. Everyone has been alot of help!
If you wanna take drastic measures, search for a program called radiocomm, it's what motorola uses to program the radio.
A word of warning: if you change something with radiocomm and do it wrong the radio will become useless and the software is VERY complex to use. It could take you literally years to figure out but who knows, maybe you can find out exactly what parameter needs tweaking. I'd advise caution using radiocomm though. I just wanted you to know of the option.
Sent from my Android device.