Where do RUUs come from? - Hero, G2 Touch Q&A, Help & Troubleshooting

I'm trying to figure out how to get ahold of an RUU for the Cellular South build of the Hero. Where do those come from? Are they officially available or does someone have to dig them up from somewhere?

They are official releases from manufacturer. Some are in the Sticky.
Having said that some are also tailored for carrier specific ie Orange,Vodafone, Vindaloo and TomDickAndAli.

Thanks. I e-mailed HTC customer support. I suppose I should try Cellular South support also, but I'm not betting on getting much out of them.

Does anyone have any better tips on getting these?
HTC just replied with a generic "how to reset your phone" e-mail.

if you are looking for a provider specific build you should ask the provider (as in look on his webpage).

Related

HTC Says It will not distribute RUU upgrades except through Distributors!

I wrote to HTC asking when and where They would be distributing RUU upgrades for the HTC branded TyTNs. They replied with the following:
"Thank you for contacting HTC Europe support, Regarding your query, the official ROM update can be downloaded only from the distributor website, and the last version can be seen from their web page.
From you IMEI we can tell you which is the distributor webpage you will need to look at. Dangaard is the distributor of your phone so please look at http://www.windowsmobile.dangaard.com/start.aspx
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/cs_by_phone.html
Kind regards
Carola Rezza
HTC support
[email protected]
http://www.HTC.com"
I did not purchase from Dangaard. i purchased from someone on the web who may have purchased from them. Nonetheless, i checked their site and they don't even show that they sell this branded version fo the TyTN. They sell the QTEK branded version.
I have written back to them to ask what now since i purchased an HTC branded product because i wanted HTC direct support, not Cingular support. They are a major pain when it comes to support.
Is this possible? Has anyone else heard anything more reliable that suggest that they intend to provide updates directly? The Dangaard site doesn't show any support options of any kind as far as I can see.
LJ

Security/Firmware Update Delivery

Hi,
How will Google updates be delivered, automatically or manual downloads?
Also, same question for any HTC/SenseUI updates.
Thanks
Phil
I don't think anyone could definitively say at this point. Certainly Google pushed out updates for all Google-branded G1s, regardless of carrier, but since the Hero uses an HTC build I doubt that they would do this.
Nothing to stop HTC doing it of course!
Regards,
Dave
as ihave said in another thread on this subject, I have seen Rom updates for sideloading from PC's so i think HTC are going with that method rather than OTA on the hero.
I believe that it is only google branded devices (like the G1 and Vodafone Magic) that get OTA, non Google branded phones like the hero and the HTC Magic get sideloading updates.

[Q] New Telstra SBF on AT&T??

I've got an AT&T branded Atrix, however I am actually in Australia and Telstra is my network provider. Is it possible to flash the new Telstra SBF onto my Atrix? If not, why not? If yes, what could I expect to be different?
I would like to know the answer to this too as I am on vodafone and this would uncap my data speeds. What I would like to point out though is that I assume you know as well as I do how delayed most Australian software updates are compared to the US. If you want the latest and greatest software updates and features, I'd stick with AT&T SBF.. which is what I've decided to do myself.
-DarkRyoushii
http://forum.xda-developers.com/showthread.php?t=1030644&page=2
AT&T sbf on Bell atrix bricks it apparently...
Good to know, but I think we're looking at going the other direction by putting the new Telstra SBF onto the AT&T branded Atrix. I feel more comfortable running my own provider's software on my phone. I guess it will take a brave soul to try it. I'd give it a go if someone could guarantee I'd be able to flash back to the stock AT&T SBF if it all goes wrong. I don't really understand why it wouldn't work if the underlying hardware is essentially the same.
Interesting thoughts about the frequency of updates. I've only just moved back to Australia after many years away, so I'm not really sure how good Telstra is at releasing updates.
here's your answer. Second post.
http://forum.xda-developers.com/showthread.php?t=1042304&page=9
ManoloVerg said:
Good to know, but I think we're looking at going the other direction by putting the new Telstra SBF onto the AT&T branded Atrix. I feel more comfortable running my own provider's software on my phone. I guess it will take a brave soul to try it. I'd give it a go if someone could guarantee I'd be able to flash back to the stock AT&T SBF if it all goes wrong. I don't really understand why it wouldn't work if the underlying hardware is essentially the same.
Interesting thoughts about the frequency of updates. I've only just moved back to Australia after many years away, so I'm not really sure how good Telstra is at releasing updates.
Click to expand...
Click to collapse
There pretty good at updates, but I'm also looking for this. The above post shows a guy saying it didnt work for someone else... Might give it a go when I get the HTC Sensation as a back up phone.

[Q] UK Titan - no US region settings

Hey everyone, sorry if this has cropped up previously but I've searched to no avail and no one from Microsoft has an answer either.
I've got a new HTC Titan sitting here, completely unused. I won it at the Windows Phone Inner Circle event in Denver weeks before the device's US launch, but I still haven't switched over. This is because the device is a UK phone. The phone does not appear to have any US settings at all, is unlocked, and even comes with a UK plug instead of a US one. Presumably, this is because I won the device before the US version was ready for release.
The issue is that even when I switch my region settings over to "English (US)", nothing actually changes on the phone when it restarts...everything is still English (UK). For example, "synchronising", "favourites", "colour", etc. At first I thought that this wasn't a big deal, but it might be if other region settings persist. So I have three related questions that I'd love to find out:
If/when a custom bootloader is released for the Titan, can I use it to flash a US ROM to my device?
I have to switch carriers to AT&T in order to fully use the Titan (hence my hesitation), but will bringing the phone to AT&T and letting them activate it have a chance of loading US settings onto the phone? I know that will load AT&T app marketplace options, which is why I was curious.
Most importantly, even if none of this can possibly change, will I at all be restricted by UK region restrictions for Zune, Marketplace, etc.? I have a US-based Zune and WLID account, but this is my main concern because of the phone's region.
If anyone can share some insights on this, I'd really appreciate it.
CAVX said:
Hey everyone, sorry if this has cropped up previously but I've searched to no avail and no one from Microsoft has an answer either.
I've got a new HTC Titan sitting here, completely unused. I won it at the Windows Phone Inner Circle event in Denver weeks before the device's US launch, but I still haven't switched over. This is because the device is a UK phone. The phone does not appear to have any US settings at all, is unlocked, and even comes with a UK plug instead of a US one. Presumably, this is because I won the device before the US version was ready for release.
The issue is that even when I switch my region settings over to "English (US)", nothing actually changes on the phone when it restarts...everything is still English (UK). For example, "synchronising", "favourites", "colour", etc. At first I thought that this wasn't a big deal, but it might be if other region settings persist. So I have three related questions that I'd love to find out:
If/when a custom bootloader is released for the Titan, can I use it to flash a US ROM to my device?
I have to switch carriers to AT&T in order to fully use the Titan (hence my hesitation), but will bringing the phone to AT&T and letting them activate it have a chance of loading US settings onto the phone? I know that will load AT&T app marketplace options, which is why I was curious.
Most importantly, even if none of this can possibly change, will I at all be restricted by UK region restrictions for Zune, Marketplace, etc.? I have a US-based Zune and WLID account, but this is my main concern because of the phone's region.
If anyone can share some insights on this, I'd really appreciate it.
Click to expand...
Click to collapse
1. US ROM must be considered. Because the AT&T version Does use the different Chips for different Radio version. It might get the phone bricked. The Goldcard tecnique is not available on Titan, so Official AT&T Rom to flash on the phone is nearly impossible. It need to be done by 3rd party.
2. No. Your Live ID will determine which content you can access. Don't ask why people at Asia can still submit and buys apps that are for US only.
3. The region of the phone could be changed, but not the agent inside. So, don't be surprise that you have the English voice comeout from Tellme and Turn-by-Turn navigation from Bing maps doesn't work at US. You can change, the Region Format, System Locale and Browser &Search Language to English (United States) but it can't change the fact, that this phone is built for Europe user. I will ask HTC if they can bring the custom language pack (if possible) to Windows Phone. I am still talking to HTC Tech Support about this.
I contacted HTC Support several times and they didn't give me any solution (apart from doing a deadly mistake of telling me to search the Android Market for an application :S)!!
I'm still hoping we find a different ROM to flash. Is there an Australian version maybe floating around? I'm dying to use voice navigation and Tellme (which doesn't understand anything when set to English UK).
Thanks for the replies...starting to think maybe I should just sell the thing and use the money to buy a US Titan - especially due to the points about navigation and TellMe. Of course, I'd probably want to sell it to someone in the UK so no one else has region problems. Maybe I'll start looking into that.
In the meantime, if any encouraging news pops up about this, let me know
CAVX said:
...starting to think maybe I should just sell the thing)
Click to expand...
Click to collapse
How much do you want?

[Q] Need urgent info, which version is latest?

Hi all, I have one hour to decide whether to buy One or not, but t-mobile locked version only. I need to know what's the latest version that t-mobile One has, 1.26? 1.27?
thanks
Neo-ST said:
Hi all, I have one hour to decide whether to buy One or not, but t-mobile locked version only. I need to know what's the latest version that t-mobile One has, 1.26? 1.27?
thanks
Click to expand...
Click to collapse
In the US, 1.27, afaik. That's what's on mine. I don't think anyone in the US has 1.29, though that's what's now available in some parts of the world.
Thanks. So, you believe 1.29 could come soon on worldwide T-Mobile One too?
Neo-ST said:
Thanks. So, you believe 1.29 could come soon on worldwide T-Mobile One too?
Click to expand...
Click to collapse
1.29 is currently available in some countries. There are links here, or at least in the vanilla HTC One forum for RUUs available for 1.29 now, though what their compatibility is with the T-Mobile version of the phone is, I'm not sure.
Coming at it from a different angle, custom ROMs for the One can have Android 4.2.2 right now, but that means giving up Sense, if that matters to you.
I wouldn't want to root it right now, thanks for the info.
Of course I have to be out of luck.
At 8PM I entered T-mobile and asked a lady if they have HTC One, she said "Yes we do, LTE version.", I said "great", of course. Since they work till 9PM, I wanted to ask the above mentioned question here, before deciding whether to buy it or not.
Finally, about 8:45PM I decide to buy it. Headed straight to T-mobile again, said I wanted to renew my subscription and buy the HTC One. She brings me HTC One SV. After a few attempts to explain her the difference, she said "ahhh, that One! We don't have it, it didn't arrive yet and we don't know when will we get it!".
Turned around and headed home.
Good work HTC

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