Occasional No Dial Out/SMS Sending - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi all,
Looking for a bit of help/advice.
On occasions, probably between 1-3 times a day, when I try to make a call on the Hero, the call appears to look like it is dialing out but it just sits there saying 'dialing' but never connects to the destination which can be any UK number / Orange 150 etc. Either rebooting the phone or leaving it for 10 mins or so fixes the problem, but it does become annoying!
At the same time as this happening, when I try to send an SMS, I get the error 'SMS not able to send' in the notification bar. Again, I have to keep trying and it sorts itself out.
A final problem and I am not sure if it is related or not is I have had numerous people try calling me at various times, my phone doesn't ring or display a missed call, nor do I get a missed call SMS but the person who tried calling me said the line was actually ringing first and then went through to voicemail. I have witnessed this myself by calling my phone, getting a ringing line but the phone doesn't respond?
Any ideas of help would be appreciated. This problem has existed on Modaco Roms 2.2, 2.8 and 3.0 - I'm on Orange UK.
Thanks,
Nick

I have the same problem with the Orange Poland. When I logged on to the 3G sometimes you can not call or send SMS. When I switch to the 2G network problem disappears.

Yeah, it is strange, I have done that too, turn off the 3G to 2G and back to 3G which sometimes cures it, but not all the time.
I've tried various things, made sure the apps aren't closed with Taskkiller or anything like that. There is no specific time or occasion it happens, it just does now and again.

Well I have tried everything. I recieved all the settings from my operator , changed over 10 ROMs and gone back to the original too, i tried what you said to turn 3G off , i reset to factory , i unrooted.....Nothing works for me. I just get "Unable to send". I also tried 4 SIMs from different operators !!!

Related

RADIO PROBS? Are you having any "sms message not sent" probs?

I've been trying to solve some intermittent probs with messages that may be due to radio probs or possibly probs with handcent SMS.
When using the quick reply usually the message appears to go then a few seconds later I get the red triangle telling me message not sent. If I then resend, the message goes without an alert, but it appears it doesn't get to the recipient, even though it shows still in my thread.
Just wondered if anyone else has had similar probs, with or without Handcent
I have also been experiencing probs like the number being "unavailable" to folks calling me when I know its not, and with calls dropping out
So I had been asuming it was possibly a radio glitch, and swapped from 2.3 to 2.2 MCR, then changed my radio to 6-18EU and then to 5-31BU and I'm currently on 5-15U which is seeming the most stable.
I'm on TMOB in UK
Dayzzz xx
Dayzee said:
I've been trying to solve some intermittent probs with messages that may be due to radio probs or possibly probs with handcent SMS.
When using the quick reply usually the message appears to go then a few seconds later I get the red triangle telling me message not sent. If I then resend, the message goes without an alert, but it appears it doesn't get to the recipient, even though it shows still in my thread.
Just wondered if anyone else has had similar probs, with or without Handcent
I have also been experiencing probs like the number being "unavailable" to folks calling me when I know its not, and with calls dropping out
So I had been asuming it was possibly a radio glitch, and swapped from 2.3 to 2.2 MCR, then changed my radio to 6-18EU and then to 5-31BU and I'm currently on 5-15U which is seeming the most stable.
I'm on TMOB in UK
Dayzzz xx
Click to expand...
Click to collapse
It seems there is a few issues.
I have confimed instances of not receiving incoming calls at random intevals, I cannot pinpoint what is causing them. People say they have been trying to ring me and its just going to voicemail. I tried it myself randomly and 1 in 10 times it would not ring, no reason, had full signal!
As for SMS, I do get (quite low) occasions where a text wont sent, but when retrying it sends straight away, not sure why this is.
I've also had issues when trying to ring someone, my phone will just hang up and not even get to the point of ringing / going to voicemail. This can happen about 5-6 times before actually getting a ring out.
I've tried all the radio's available and they all seem to be the same. Pretty poo as I use the phone for business and I cannot afford to be losing calls.
I'm on o2 uk and always have my mobile data on, not sure if this could be causing it.
Yes, I get that, and on occasion emails not sent. But assume that comes down to the not great signal of the phone. Also, the SMS can freeze on occasion and you have to wait before you can slide through the individual users messages to look back.
Hi,
since I'm having the same kind of issue and got answer from support an relatives, maybe if you follow that thread we'd all get the answer we need
http://forum.xda-developers.com/showthread.php?t=570436
I am having similar issues using the standard messaging app. I have also noticed more recently that I find my handset with no signal for extended periods, I often have to restart to get the signal back.
White hero, official latest ROM on O2.
i'm the same
Dayzee said:
I have also been experiencing probs like the number being "unavailable" to folks calling me when I know its not, and with calls dropping out
Click to expand...
Click to collapse
nicelad_uk said:
I have confimed instances of not receiving incoming calls at random intevals, I cannot pinpoint what is causing them. People say they have been trying to ring me and its just going to voicemail. I tried it myself randomly and 1 in 10 times it would not ring, no reason, had full signal!
...
I've also had issues when trying to ring someone, my phone will just hang up and not even get to the point of ringing / going to voicemail. This can happen about 5-6 times before actually getting a ring out.
Click to expand...
Click to collapse
I have exactly the same problems with stock radio on T-mobile uk so it seems its a problem with the phone rather then particular network if it appears on o2 as well... its quite annoying to be honest where someone is trying to reach me and it goes straight to voicemail 5 times in a row and I know that my phone has been on the desk all the time with good signal..
for t-mob uk try the 07-08 radio
ive got it and it works prety well
http://android.modaco.com/content/h.../09-10-hero-roms-radios-in-update-zip-format/
I already have 07-08 radio!!
i occasionally dont receive txts til about an hour after they are sent and sometimes the same person has problems calling me also on a rare occasion it says number not recognised when i call them back.
very strange and even more annoying as its my gf's number it doesnt like lol.
radio 07.08
UK T-Mobile

delayed text messages

right,
my wifes starting to lose her temper with her hero.
she send over 150 text messages a day, but receiving them seems to be a very hit and miss affair.
she gets texts ok for a while, then gets nothing for 10-20 mins (from what i can tell) then all the ones she has missed arrive all at once.
orange UK have basically told her to naff off and talk to HTC.
so, can anyone tell me whats causing the problems, is it an orange problem, or a phone problem.
if its the phone, whats causing the problem
doing a bit of a search, one explanation seems to be that the phone is running out of memory and it shuts down the text app and relaunches it later on, if so, how can i prevent/stop this happening.
she is on the current rom from HTC which she installed about 10 days ago to try and prevent this.
thanks in advance for any advice / help you can give
from what i have read on the forum it might be a problem with the stock messaging app.
try installing handcent sms or chomp sms from the market and see how that goes.
don't forget to turn off the notifications from the stock sms app or you will get multiple notifications for the same message.
also if your wife is using task killer applications she should put the messaging app on the ignore list!
Me too!
I am having this very same problem, although on a slightly smaller scale (150 texts/day?!). I also get the problem where callers are going straight to my voicemail when the phone is right beside me, receiving full signal, which, to my mind, would seem to be related.
I spoke to Orange who fobbed me off with "oh, there's a mast down in your area, switch to use 2G only", despite my protestations that the problem occurred when I was in different parts of the country...
Interestingly, it happened with my Touch Diamond as well when I first got that, about 18 months ago; I was never sure that it was completely cured, but it sure as hell wasn't as bad as it is now on my 2 month old Hero with stock Orange ROM.
My twopenneth, for what it's worth.
P.
Try a new updated Radio rom maybe? One way to tell if its a network issue is to make calls to 150 for about 10 seconds and see if the stuck messages come through, if so its a network issue. I wouldn't let orange customer service fob you off they don't have the reporting tools to actually look into the issue's.

[Q] Error 16: Switch 694 after S-Off; Phone dysfunctional

I followed Bentenrai's guide to S-Off, Rooting, and Recovery. Internet (both Wi-Fi and 3G/4G data) works, but I am unable to make/receive phone calls or send/receive text messages.
The phone call error occurs after about 2 rings, which says "Error 16 (then in Spanish) Switch 694".
The sms error is: "sms error radio interface resource shortage" with details "cause code:64, error class: 2".
I tried everything from the "Phone does not work after S-Off" thread and was on the phone with 2 Sprint operators for over an hour. The first operator had me update profile and PRL, then had me turn off/pull battery while she did stuff twice to no avail. The second operator (who was mean and treated me like a moron) had me turn mobile networks off and on again, update profile and PRL, and pull battery (yes, she actually wanted me to pull the battery while the device was on; I powered it off first).
Is anyone else experiencing this or has anyone found a solution?
Thank you very much!
Yup, I found the fix. It's really easy! Tell the person to do a "CHLS Refresh", and then restart your phone.
http://forum.xda-developers.com/showthread.php?t=1194460
Thanks! I also just saw the thread in the General section about all the lucky people who achieved S-Off without the error.
I'll call them back tomorrow and report back.
i had the same error after rooting my phone, just try to call any number, and after listen to the message, it will connect you to a sprint rep. they will confirm some information with you and they will tell you that they will reset from their side and ask to turn off the phone for 30 sec and boom, it's a go.
After some thought, I realized both Sprint reps only had me pull the battery for a few seconds. I decided to leave the battery out for about 5 minutes and when I powered back on, I was able to connect to voicemail. I let it stay connected for a bit and then was able to make phone calls and texts. Suddenly, I began receiving Error 67 messages, so I updated profile and PRL. Since then, (knock on wood) everything has been ok. Phew!
Forgot to mention this tidbit of wisdom from the 2nd Sprint rep: She told me my problems with making calls was because there's an outage in my area. I told her that wasn't likely because I was using another Sprint phone to talk to her. She still persisted in saying it was an outage. Yay!
That's it? no other responses to this. My sons phone is a paper weight at the moment. He can't even dial Sprint and nothing else has worked. Anyone have another idea?

Galaxy S9+ WIFI calling issues?

Hey all, been a long time since I've been down here, but I got a Verizon S9+ last week. Bone stock with latest update. I've had wifi calling issues right from the start. My house has terrible service, so with my old S4 I was almost always on wifi calling at home.
My issues:
It seems totally random. Sometimes it automatically switches to wifi calling no problem, other times it simply won't switch, even though I can't get out a text message or a call. Usually a reboot fixes the problem, but I don't need to be rebooting all day when I'm at home, and I miss calls and texts all the time. In testing, it's switching fine sometimes, and I can run upstairs and into the basement while on a call, and it will automatically switch back and forth. Other times, if it has even one bar of service, it will not switch, even though I can't make calls or send texts.
I have tried network reset, and factory data reset, no joy. Wifi calling is on, and I set "prefer wifi while roaming". If I am in airplane mode, even when connected to wifi, it will not make a call or send a text.
Another odd issue is with a group text. If I send a text to multiple people at once, I get an "invalid address" error.
It seems a lot of people on the internet are asking about issues with wifi calling with the S9's, should I just dump this thing and downgrade to an S8?

Redmi Note 9 Pro Stops Making Or Receiving Calls (Jio 4G Sim)

So this problem has been persisting for over a year now. I live in an area with great connectivity. All my family members have Jio sims and have never faced a problem.
Problem: I have two Jio sims in my phone. Sometimes my phone becomes unreachable or says 'number is switched off' when someone tries calling. If I try calling, it just shows call ended. The signal strength is always full and mobile data also works.
Restarting the phone or putting the phone in airplane mode and then back solves the issue.
Sometimes someone would call me, the phone would ring but I won't receive the call and then my phone would ring 30 minutes later and when I press answer, the app would hang.
Solutions I have tried:
- Factory reset my phone 3 times.
-Bought a new Sim
-Volte and WiFI calling is enabled, tried disabling also, but doesn't work
-Tried keeping Dual 4G on, it didn't work, tried turning off, it didn't work
Still problem is persisting
Please help, I don't have money for a new phone and I'm in the middle of job searching and I can't afford to miss recruiter calls
Jade1235 said:
So this problem has been persisting for over a year now. I live in an area with great connectivity. All my family members have Jio sims and have never faced a problem.
Problem: I have two Jio sims in my phone. Sometimes my phone becomes unreachable or says 'number is switched off' when someone tries calling. If I try calling, it just shows call ended. The signal strength is always full and mobile data also works.
Restarting the phone or putting the phone in airplane mode and then back solves the issue.
Sometimes someone would call me, the phone would ring but I won't receive the call and then my phone would ring 30 minutes later and when I press answer, the app would hang.
Solutions I have tried:
- Factory reset my phone 3 times.
-Bought a new Sim
-Volte and WiFI calling is enabled, tried disabling also, but doesn't work
-Tried keeping Dual 4G on, it didn't work, tried turning off, it didn't work
Still problem is persisting
Please help, I don't have money for a new phone and I'm in the middle of job searching and I can't afford to miss recruiter calls
Click to expand...
Click to collapse
My phone just started having this same issue. I have a redmi note 9s
Jade1235 said:
So this problem has been persisting for over a year now. I live in an area with great connectivity. All my family members have Jio sims and have never faced a problem.
Problem: I have two Jio sims in my phone. Sometimes my phone becomes unreachable or says 'number is switched off' when someone tries calling. If I try calling, it just shows call ended. The signal strength is always full and mobile data also works.
Restarting the phone or putting the phone in airplane mode and then back solves the issue.
Sometimes someone would call me, the phone would ring but I won't receive the call and then my phone would ring 30 minutes later and when I press answer, the app would hang.
Solutions I have tried:
- Factory reset my phone 3 times.
-Bought a new Sim
-Volte and WiFI calling is enabled, tried disabling also, but doesn't work
-Tried keeping Dual 4G on, it didn't work, tried turning off, it didn't work
Still problem is persisting
Please help, I don't have money for a new phone and I'm in the middle of job searching and I can't afford to miss recruiter calls
Click to expand...
Click to collapse
Try reinstalling the firmware

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