RADIO PROBS? Are you having any "sms message not sent" probs? - Hero, G2 Touch Q&A, Help & Troubleshooting

I've been trying to solve some intermittent probs with messages that may be due to radio probs or possibly probs with handcent SMS.
When using the quick reply usually the message appears to go then a few seconds later I get the red triangle telling me message not sent. If I then resend, the message goes without an alert, but it appears it doesn't get to the recipient, even though it shows still in my thread.
Just wondered if anyone else has had similar probs, with or without Handcent
I have also been experiencing probs like the number being "unavailable" to folks calling me when I know its not, and with calls dropping out
So I had been asuming it was possibly a radio glitch, and swapped from 2.3 to 2.2 MCR, then changed my radio to 6-18EU and then to 5-31BU and I'm currently on 5-15U which is seeming the most stable.
I'm on TMOB in UK
Dayzzz xx

Dayzee said:
I've been trying to solve some intermittent probs with messages that may be due to radio probs or possibly probs with handcent SMS.
When using the quick reply usually the message appears to go then a few seconds later I get the red triangle telling me message not sent. If I then resend, the message goes without an alert, but it appears it doesn't get to the recipient, even though it shows still in my thread.
Just wondered if anyone else has had similar probs, with or without Handcent
I have also been experiencing probs like the number being "unavailable" to folks calling me when I know its not, and with calls dropping out
So I had been asuming it was possibly a radio glitch, and swapped from 2.3 to 2.2 MCR, then changed my radio to 6-18EU and then to 5-31BU and I'm currently on 5-15U which is seeming the most stable.
I'm on TMOB in UK
Dayzzz xx
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It seems there is a few issues.
I have confimed instances of not receiving incoming calls at random intevals, I cannot pinpoint what is causing them. People say they have been trying to ring me and its just going to voicemail. I tried it myself randomly and 1 in 10 times it would not ring, no reason, had full signal!
As for SMS, I do get (quite low) occasions where a text wont sent, but when retrying it sends straight away, not sure why this is.
I've also had issues when trying to ring someone, my phone will just hang up and not even get to the point of ringing / going to voicemail. This can happen about 5-6 times before actually getting a ring out.
I've tried all the radio's available and they all seem to be the same. Pretty poo as I use the phone for business and I cannot afford to be losing calls.
I'm on o2 uk and always have my mobile data on, not sure if this could be causing it.

Yes, I get that, and on occasion emails not sent. But assume that comes down to the not great signal of the phone. Also, the SMS can freeze on occasion and you have to wait before you can slide through the individual users messages to look back.

Hi,
since I'm having the same kind of issue and got answer from support an relatives, maybe if you follow that thread we'd all get the answer we need
http://forum.xda-developers.com/showthread.php?t=570436

I am having similar issues using the standard messaging app. I have also noticed more recently that I find my handset with no signal for extended periods, I often have to restart to get the signal back.
White hero, official latest ROM on O2.

i'm the same
Dayzee said:
I have also been experiencing probs like the number being "unavailable" to folks calling me when I know its not, and with calls dropping out
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nicelad_uk said:
I have confimed instances of not receiving incoming calls at random intevals, I cannot pinpoint what is causing them. People say they have been trying to ring me and its just going to voicemail. I tried it myself randomly and 1 in 10 times it would not ring, no reason, had full signal!
...
I've also had issues when trying to ring someone, my phone will just hang up and not even get to the point of ringing / going to voicemail. This can happen about 5-6 times before actually getting a ring out.
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Click to collapse
I have exactly the same problems with stock radio on T-mobile uk so it seems its a problem with the phone rather then particular network if it appears on o2 as well... its quite annoying to be honest where someone is trying to reach me and it goes straight to voicemail 5 times in a row and I know that my phone has been on the desk all the time with good signal..

for t-mob uk try the 07-08 radio
ive got it and it works prety well
http://android.modaco.com/content/h.../09-10-hero-roms-radios-in-update-zip-format/

I already have 07-08 radio!!

i occasionally dont receive txts til about an hour after they are sent and sometimes the same person has problems calling me also on a rare occasion it says number not recognised when i call them back.
very strange and even more annoying as its my gf's number it doesnt like lol.
radio 07.08
UK T-Mobile

Related

Occasional No Dial Out/SMS Sending

Hi all,
Looking for a bit of help/advice.
On occasions, probably between 1-3 times a day, when I try to make a call on the Hero, the call appears to look like it is dialing out but it just sits there saying 'dialing' but never connects to the destination which can be any UK number / Orange 150 etc. Either rebooting the phone or leaving it for 10 mins or so fixes the problem, but it does become annoying!
At the same time as this happening, when I try to send an SMS, I get the error 'SMS not able to send' in the notification bar. Again, I have to keep trying and it sorts itself out.
A final problem and I am not sure if it is related or not is I have had numerous people try calling me at various times, my phone doesn't ring or display a missed call, nor do I get a missed call SMS but the person who tried calling me said the line was actually ringing first and then went through to voicemail. I have witnessed this myself by calling my phone, getting a ringing line but the phone doesn't respond?
Any ideas of help would be appreciated. This problem has existed on Modaco Roms 2.2, 2.8 and 3.0 - I'm on Orange UK.
Thanks,
Nick
I have the same problem with the Orange Poland. When I logged on to the 3G sometimes you can not call or send SMS. When I switch to the 2G network problem disappears.
Yeah, it is strange, I have done that too, turn off the 3G to 2G and back to 3G which sometimes cures it, but not all the time.
I've tried various things, made sure the apps aren't closed with Taskkiller or anything like that. There is no specific time or occasion it happens, it just does now and again.
Well I have tried everything. I recieved all the settings from my operator , changed over 10 ROMs and gone back to the original too, i tried what you said to turn 3G off , i reset to factory , i unrooted.....Nothing works for me. I just get "Unable to send". I also tried 4 SIMs from different operators !!!

delayed text messages

right,
my wifes starting to lose her temper with her hero.
she send over 150 text messages a day, but receiving them seems to be a very hit and miss affair.
she gets texts ok for a while, then gets nothing for 10-20 mins (from what i can tell) then all the ones she has missed arrive all at once.
orange UK have basically told her to naff off and talk to HTC.
so, can anyone tell me whats causing the problems, is it an orange problem, or a phone problem.
if its the phone, whats causing the problem
doing a bit of a search, one explanation seems to be that the phone is running out of memory and it shuts down the text app and relaunches it later on, if so, how can i prevent/stop this happening.
she is on the current rom from HTC which she installed about 10 days ago to try and prevent this.
thanks in advance for any advice / help you can give
from what i have read on the forum it might be a problem with the stock messaging app.
try installing handcent sms or chomp sms from the market and see how that goes.
don't forget to turn off the notifications from the stock sms app or you will get multiple notifications for the same message.
also if your wife is using task killer applications she should put the messaging app on the ignore list!
Me too!
I am having this very same problem, although on a slightly smaller scale (150 texts/day?!). I also get the problem where callers are going straight to my voicemail when the phone is right beside me, receiving full signal, which, to my mind, would seem to be related.
I spoke to Orange who fobbed me off with "oh, there's a mast down in your area, switch to use 2G only", despite my protestations that the problem occurred when I was in different parts of the country...
Interestingly, it happened with my Touch Diamond as well when I first got that, about 18 months ago; I was never sure that it was completely cured, but it sure as hell wasn't as bad as it is now on my 2 month old Hero with stock Orange ROM.
My twopenneth, for what it's worth.
P.
Try a new updated Radio rom maybe? One way to tell if its a network issue is to make calls to 150 for about 10 seconds and see if the stuck messages come through, if so its a network issue. I wouldn't let orange customer service fob you off they don't have the reporting tools to actually look into the issue's.

Missing Calls - No Ringing

Hello my x10 mini is experiencing a problem. I updated to the 2.1 firmware right when it came out and everything seemed to be ok for a few weeks. Now I have traveled to Florida and am experiencing something incredibly annoying. When someone calls me it starts to play my ringtone, stops after about 0.5 seconds and shows that I have a missed call.
Then I guess it proceeds to voicemail because people have been leaving me messages. When I updated nothing was wrong but now it seems that something happened, any tips or clue into what is going on?
Thanks
I've seen the same thing happen occasionally, though I'd always just put it down to there not being a strong enough signal for the phone to receive the call - If you're travelling, it's possible you're just not getting as good cell reception than you do back at home (or whatever network you're roaming on to isn't doing a good job at redirecting calls to your phone)

[Q] Text message problems

when texting a message the call back number that is recieved on the other persons phone is a long string of numbers and is not showing up as my original phone number and when the person replies back they have to text me from my original number and cannot reply back to the number that is showing up
ANYONE else having this problem???????
Same problem here in Orlando, FL!!
its the sim card number that is showing up on the text lol I THINK atleast thats what verizon texh support said
wow that would be a hackers dream number i would suppose
oh damn!
I'll report as soon as I get mine.
Don't think I'm having that problem, but go into your text message settings and try changing your call-back number in there.
fronc said:
Don't think I'm having that problem, but go into your text message settings and try changing your call-back number in there.
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that didnt work either
So after some testing it seems my issue is only happening with AT&T Wireless phones. My txt msgs are fine to TMO and VZW...odd.
Verizon tech said it has been reported a few times but they said they would get back to me on this issue within the hour lol ill hold my breath
and my service is in middle tennessee
mcobrandon said:
So after some testing it seems my issue is only happening with AT&T Wireless phones. My txt msgs are fine to TMO and VZW...odd.
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Thats bs because its happening to me to Verizon users, both blackberry verizon users so far.
the number that shows up on the other person phone on my text matches my IMSI number
Ok they told me a temporary fix
Delete cache and cookies from browser take battery out for 10 seconds
Sent from my ADR6400L using XDA App
I fixed this (temporarily) by unchecking "Send callback number" under SMS settings.
It was doing it even sending texts to other Verizon users.
I fixed mine just by simply rebooting the phone
Mine was doing this last night.
i think a simple reboot fixes it temp. but a verizon tech told me they are collecting data because they are fixing to push out a patch for it and a few other problems
impulse101 said:
I fixed mine just by simply rebooting the phone
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same here, 1 reboot fixed it
No issues when my son texts me from his TB. Currently on a Fascinate for another hour.
Had issue unchecked the call back number battery pull and all is good..
Reboot solved the problem for me but I don't know if that is a permanent solution. I suspect that some people may have this problem and not even know about it. Unless you call and say, "Hey, I didn't hear back from you after I sent that text," you won't know they thought you had gotten their reply. This has happened to me both at the beginning as well as in the middle of a conversation. I've had the phone for 3 days, and the problem has occurred sporadically each day. I would be interested to hear if anybody has had the issue recur after a reboot or similar fix appeared to solve the problem.
All texts I send appear to arrive at their destination, with only some having the ID number instead of my phone number. It's the replies to those texts that sometimes arrive and sometimes don't.
happen to me the first day I got the phone...called verizon and they fixed the problem in 5 mintues...I powered down my phone and they fixed out on there end.

Unable to receive calls

Strange issue, I could send/receive text messages, and I could also make calls, but when trying to call my phone from another phone or if anyone else called me it would just ring like normal and go to voicemail, but my phone wouldn't ring or indicate that I had a call / missed call. This was fixed after a reboot but has anyone else had this issue?
painkillaz said:
Strange issue, I could send/receive text messages, and I could also make calls, but when trying to call my phone from another phone or if anyone else called me it would just ring like normal and go to voicemail, but my phone wouldn't ring or indicate that I had a call / missed call. This was fixed after a reboot but has anyone else had this issue?
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Click to collapse
I have the same issue I tried a reboot but the problem keeps coming back did that fix it permanently for you? Sometimes calls come in other times it just shows up as a voicemail.
newb09 said:
I have the same issue I tried a reboot but the problem keeps coming back did that fix it permanently for you? Sometimes calls come in other times it just shows up as a voicemail.
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My mom's G3 exhibited this issue over the weekend, waiting to see if it comes back.
newb09 said:
I have the same issue I tried a reboot but the problem keeps coming back did that fix it permanently for you? Sometimes calls come in other times it just shows up as a voicemail.
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I haven't had the issue since, but then again I wouldn't know unless someone texts me that they've been trying to call (I don't monitor my voicemail that closely...probably should though).
I've seen the exact same issue as well. I won't even get the call but the voice mail will show up if the caller left a message. Hopefully this is just a bad connection to the cell towers at the time the call was trying to get through and not some other issue.
Lio37 said:
I've seen the exact same issue as well. I won't even get the call but the voice mail will show up if the caller left a message. Hopefully this is just a bad connection to the cell towers at the time the call was trying to get through and not some other issue.
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Hi coming from the M8 forums and checking things out, and I had this issue and it was due to the tower being worked on in my area. I didn't have service for an entire month at my office or apt, which are less than a mile apart. Now I have poor data service but i can receive calls. You might want to contact Sprint and let them know ASAP
I cant receive calls but i can do outgoing and sms to others weird using international unlock lg g3 sprint
Same here...maybe 2 out 10 test calls I tried went through. I called sprint and they instructed me to re-provision the device using some ##7..something..something## dialer codes. My phone magically receives calls, but I have a feeling their re-provision crap didn't do anything to fix, it was just the re-boot part that "temporarily" fixed the incoming call problem.

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