[Q] Text message problems - Thunderbolt Q&A, Help & Troubleshooting

when texting a message the call back number that is recieved on the other persons phone is a long string of numbers and is not showing up as my original phone number and when the person replies back they have to text me from my original number and cannot reply back to the number that is showing up
ANYONE else having this problem???????

Same problem here in Orlando, FL!!

its the sim card number that is showing up on the text lol I THINK atleast thats what verizon texh support said
wow that would be a hackers dream number i would suppose

oh damn!
I'll report as soon as I get mine.

Don't think I'm having that problem, but go into your text message settings and try changing your call-back number in there.

fronc said:
Don't think I'm having that problem, but go into your text message settings and try changing your call-back number in there.
Click to expand...
Click to collapse
that didnt work either

So after some testing it seems my issue is only happening with AT&T Wireless phones. My txt msgs are fine to TMO and VZW...odd.

Verizon tech said it has been reported a few times but they said they would get back to me on this issue within the hour lol ill hold my breath
and my service is in middle tennessee

mcobrandon said:
So after some testing it seems my issue is only happening with AT&T Wireless phones. My txt msgs are fine to TMO and VZW...odd.
Click to expand...
Click to collapse
Thats bs because its happening to me to Verizon users, both blackberry verizon users so far.

the number that shows up on the other person phone on my text matches my IMSI number

Ok they told me a temporary fix
Delete cache and cookies from browser take battery out for 10 seconds
Sent from my ADR6400L using XDA App

I fixed this (temporarily) by unchecking "Send callback number" under SMS settings.
It was doing it even sending texts to other Verizon users.

I fixed mine just by simply rebooting the phone

Mine was doing this last night.

i think a simple reboot fixes it temp. but a verizon tech told me they are collecting data because they are fixing to push out a patch for it and a few other problems

impulse101 said:
I fixed mine just by simply rebooting the phone
Click to expand...
Click to collapse
same here, 1 reboot fixed it

No issues when my son texts me from his TB. Currently on a Fascinate for another hour.

Had issue unchecked the call back number battery pull and all is good..

Reboot solved the problem for me but I don't know if that is a permanent solution. I suspect that some people may have this problem and not even know about it. Unless you call and say, "Hey, I didn't hear back from you after I sent that text," you won't know they thought you had gotten their reply. This has happened to me both at the beginning as well as in the middle of a conversation. I've had the phone for 3 days, and the problem has occurred sporadically each day. I would be interested to hear if anybody has had the issue recur after a reboot or similar fix appeared to solve the problem.
All texts I send appear to arrive at their destination, with only some having the ID number instead of my phone number. It's the replies to those texts that sometimes arrive and sometimes don't.

happen to me the first day I got the phone...called verizon and they fixed the problem in 5 mintues...I powered down my phone and they fixed out on there end.

Related

RADIO PROBS? Are you having any "sms message not sent" probs?

I've been trying to solve some intermittent probs with messages that may be due to radio probs or possibly probs with handcent SMS.
When using the quick reply usually the message appears to go then a few seconds later I get the red triangle telling me message not sent. If I then resend, the message goes without an alert, but it appears it doesn't get to the recipient, even though it shows still in my thread.
Just wondered if anyone else has had similar probs, with or without Handcent
I have also been experiencing probs like the number being "unavailable" to folks calling me when I know its not, and with calls dropping out
So I had been asuming it was possibly a radio glitch, and swapped from 2.3 to 2.2 MCR, then changed my radio to 6-18EU and then to 5-31BU and I'm currently on 5-15U which is seeming the most stable.
I'm on TMOB in UK
Dayzzz xx
Dayzee said:
I've been trying to solve some intermittent probs with messages that may be due to radio probs or possibly probs with handcent SMS.
When using the quick reply usually the message appears to go then a few seconds later I get the red triangle telling me message not sent. If I then resend, the message goes without an alert, but it appears it doesn't get to the recipient, even though it shows still in my thread.
Just wondered if anyone else has had similar probs, with or without Handcent
I have also been experiencing probs like the number being "unavailable" to folks calling me when I know its not, and with calls dropping out
So I had been asuming it was possibly a radio glitch, and swapped from 2.3 to 2.2 MCR, then changed my radio to 6-18EU and then to 5-31BU and I'm currently on 5-15U which is seeming the most stable.
I'm on TMOB in UK
Dayzzz xx
Click to expand...
Click to collapse
It seems there is a few issues.
I have confimed instances of not receiving incoming calls at random intevals, I cannot pinpoint what is causing them. People say they have been trying to ring me and its just going to voicemail. I tried it myself randomly and 1 in 10 times it would not ring, no reason, had full signal!
As for SMS, I do get (quite low) occasions where a text wont sent, but when retrying it sends straight away, not sure why this is.
I've also had issues when trying to ring someone, my phone will just hang up and not even get to the point of ringing / going to voicemail. This can happen about 5-6 times before actually getting a ring out.
I've tried all the radio's available and they all seem to be the same. Pretty poo as I use the phone for business and I cannot afford to be losing calls.
I'm on o2 uk and always have my mobile data on, not sure if this could be causing it.
Yes, I get that, and on occasion emails not sent. But assume that comes down to the not great signal of the phone. Also, the SMS can freeze on occasion and you have to wait before you can slide through the individual users messages to look back.
Hi,
since I'm having the same kind of issue and got answer from support an relatives, maybe if you follow that thread we'd all get the answer we need
http://forum.xda-developers.com/showthread.php?t=570436
I am having similar issues using the standard messaging app. I have also noticed more recently that I find my handset with no signal for extended periods, I often have to restart to get the signal back.
White hero, official latest ROM on O2.
i'm the same
Dayzee said:
I have also been experiencing probs like the number being "unavailable" to folks calling me when I know its not, and with calls dropping out
Click to expand...
Click to collapse
nicelad_uk said:
I have confimed instances of not receiving incoming calls at random intevals, I cannot pinpoint what is causing them. People say they have been trying to ring me and its just going to voicemail. I tried it myself randomly and 1 in 10 times it would not ring, no reason, had full signal!
...
I've also had issues when trying to ring someone, my phone will just hang up and not even get to the point of ringing / going to voicemail. This can happen about 5-6 times before actually getting a ring out.
Click to expand...
Click to collapse
I have exactly the same problems with stock radio on T-mobile uk so it seems its a problem with the phone rather then particular network if it appears on o2 as well... its quite annoying to be honest where someone is trying to reach me and it goes straight to voicemail 5 times in a row and I know that my phone has been on the desk all the time with good signal..
for t-mob uk try the 07-08 radio
ive got it and it works prety well
http://android.modaco.com/content/h.../09-10-hero-roms-radios-in-update-zip-format/
I already have 07-08 radio!!
i occasionally dont receive txts til about an hour after they are sent and sometimes the same person has problems calling me also on a rare occasion it says number not recognised when i call them back.
very strange and even more annoying as its my gf's number it doesnt like lol.
radio 07.08
UK T-Mobile

How do you Terminate Voicemail Notification?

Guys, this is really annoying me so any chance of a little help please...
Today I received a notification of new 'Voicemail'.
I didn't know the number (hate it when this happens as there is a charge every time you listen to the message).
As it happens the message wasn't for me but I was still charged to listen to it.
Anyway, if that is not enough what is annoying is the voicemail notification simply will not go away from the top bar.
Every time I reboot the phone it first starts to play out loud the voicemail notification and the only way to terminate it is to pull down the notification bar.
Thing is what's further annoying is no matter what I do I can not remove the voicemail icon and notification from the top bar.
When I click to listen to the voicemail it simply tells me I don't have any outstanding voicemail so I then hang up but the notification will not go away.
I have been to the T-Mobile web site obviously there is nothing there and on the phone I have dialled 150 Option 4, 1, 1 which is meant to stop voicemail (I think).
Help please..... It is driving me crazy.
I also want to know
It drives me crazy
I am with fido and I have a voicemail notification and it does not want to go away
I erased the phone 2-3 times, I left a message in my voicemail and then I deleted
no matter what I do the notification is there.
I tried the same with my nexus one and atrix but I dont have any notification.
It seems to be the phone itself
Just a long shot, but have you got a txt message that relates to having a voice mail, if so try deleting?
Sent via Courier Pidgeon . . .
Well, in a weird sort of way I am pleased I am not the only one who is having this issue (apologies prince_72). It shows the problem is not isolated to either my phone or some form of settings.
In answer to morg01 ~ no... as a protection to my profession once I have received and actioned any text messages they are deleted. So it can not be a previous message that is the cause.
If the blessed thing has not disappeared come Monday I will speak with T-Mobile to ask if they have an answer.
However, I think they will most probably point me either to here or here but all these do is terminate voicemail, not handle notification.
I'm hoping it is something as simple as their system that is reactivating the notification despite the fact the last one I received I deleted.
We'll see.
I had this issue along with the com.android.phone crashing issue and they just switched my phone out in the shop. It might be time for a replacement?
Sent from my GT-I9100 using Tapatalk
steve228uk said:
I had this issue along with the com.android.phone crashing issue and they just switched my phone out in the shop. It might be time for a replacement?
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Time for a replacement! That's a bit harsh.
In all other manner the phone works absolutely perfectly.
I have the issue too, I don't have carrier vm set up (i use g voice) but I forgot to set up voice after doing a wipe and got a vm. It asks me for a password that doesn't exist and wont let me delete the notification.
I dont think a replacement is a solution.
This is a software problem and I think the problem has to do with the software
implementation of the voicemail implementation.
If I put my Fido sim card to my Nexus one or Motorola Atrix I dont get the voicemail notification.
Also just to reply to morg01 I do get text messages along with the voicemail notification at the status bard but I delete the text messages I receive.
The problem is how to remove the voicemail notification.
I have a feeling that the Baseband implementation is wrong.
I got the phone from Europe and I dont think it supports the special features from Fido.
Just to mention that I dont have Name Display as well.
I would have to wait for the Canadian version to appear and to flash the modem
but until I wait that I will be really happy to remove that stupid ugly notification
I've been using Google Voice for the last 6 months. It's not always perfect, but you can read a transcript of your mail. And it's free and reversable.
Sent from my GT-I9100 using XDA Premium App
Finally I fixed the notification problem
My carrier (FIDO) has two voicemail systems. One is for Iphone with the visual voicemail and the second is the reset of phones.
I used to have the second. It seems Galaxy S II does not really work ok with the more standard. The CSR switched me over to the visual voicemail and now everything works ok.
prince_72 said:
Finally I fixed the notification problem
My carrier (FIDO) has two voicemail systems. One is for Iphone with the visual voicemail and the second is the reset of phones.
I used to have the second. It seems Galaxy S II does not really work ok with the more standard. The CSR switched me over to the visual voicemail and now everything works ok.
Click to expand...
Click to collapse
Nice one.... That proves it's a carrier issue.
I'm hoping to get to the bottom of my problem tomorrow.

[Q] install two roms and both have sms error.

hello i install to roms today and both say sms error... Radio interface resource shortage. when i click on details it say cause code: 64 error class: 2. so far i have i have the latest viperROM on can some help? i cant send sms nor mms
xionmedia said:
hello i install to roms today and both say sms error... Radio interface resource shortage. when i click on details it say cause code: 64 error class: 2. so far i have i have the latest viperROM on can some help? i cant send sms nor mms
Click to expand...
Click to collapse
You must have just rooted/S-OFF. Call Sprint and have them refresh you on the network, providing them the error code if they need it. Quick fix
thanks got it fix so far. The lady from sprint said that i can also go to the sprint zone app and click on help to do a connect test too. also if it come with and error to click on update profile.
xionmedia said:
thanks got it fix so far. The lady from sprint said that i can also go to the sprint zone app and click on help to do a connect test too. also if it come with and error to click on update profile.
Click to expand...
Click to collapse
i had the same issue and using the sprint zone app did not help. i had the issue for a few days and the sprint zone app would tell me data worked but voice did not (which i already knew as sms and voice didnt work).
i updated profile and prl multiple times over a 3 day period but to no avail. also tried to activate the phone again twice by doing ##msl# and entering in the information there but also didnt fix the issue.
the issue was only resolved by calling sprint and reporting it. after talking to the lady on the phone, the errors were cleared.
these issues all started right after running the revolutionary nand unlock method.
I know I'm a noob but I've gone through 4 calls to sprint for the same problem... What is the key words to say to those people to get this fixed? Because I'm having the same problem on my 3d running synergy rom. And viper ROM... Everything else works besides talk and sms.... Also started after the revolutionary update..
Sent from my Rooted Finally!!! PG86100 using Tapatalk
Midnight_H3 said:
I know I'm a noob but I've gone through 4 calls to sprint for the same problem... What is the key words to say to those people to get this fixed? Because I'm having the same problem on my 3d running synergy rom. And viper ROM... Everything else works besides talk and sms.... Also started after the revolutionary update..
Sent from my Rooted Finally!!! PG86100 using Tapatalk
Click to expand...
Click to collapse
When you make a phone call, what happens? For me, I received an Error 16 and then I would hang up. I was told to stay on the line after receiving the error and it would route me to the correct department. I told the online sprint chat person, error 16 and they told me there was fraud on my account. I called *2 and the lady said there was no fraud, there was just a provisioning issue and to stay on the line when I received the error after making a phone call.
i know it can be frustrating having to call them so many times. its unfortunate they're not better able to troubleshot their own system/errors. hopefully my experience helps!
Thanks for the info. I kept getting error 16 too except it would just say " call you service provider for more info". Then hang up on me..... After the fifth call to sprint they finally fixed it.. the key was telling them that when I tryd calling my cell it said that the number was not in service.
Sent from my PG86100 using Tapatalk
xionmedia said:
hello i install to roms today and both say sms error... Radio interface resource shortage. when i click on details it say cause code: 64 error class: 2. so far i have i have the latest viperROM on can some help? i cant send sms nor mms
Click to expand...
Click to collapse
This is interesting...i rooted about a week ago and got the ERROR 16 and stayed on the line for the fix. Today, i got this same message 64 ERROR CLASS 2 two different times when sending a text message within 2 min. of each other. Problem seemed to have disappeared after that.
I had the error 64 for SMS when I had error 16 for phone calls.
There are a couple threads with a walkthrough of fixing error 16. Basically, make a phone call, you get a machine saying error 16, stay on the line and it will connect you to a person, they will fix it. You may need another phone so they can call you on it while they have you restart your evo 3d.
It will fix both errors.
@nightfire - i hear what your saying yet i had the error 16 resolved when i rooted approx a week ago, today i received the error 64 the OP stated, all seems fine now just very peculiar fwiw my family member in same house said she was having problems sending texts - could've been a network problem in the area who knows....anyone else w/ the error 64 today?
I just ran into the same issue with my 3 hour old 3vo, had a chat with sprint online and all was fixed in a matter of 5 min.
joeykrim said:
i had the same issue and using the sprint zone app did not help. i had the issue for a few days and the sprint zone app would tell me data worked but voice did not (which i already knew as sms and voice didnt work).
i updated profile and prl multiple times over a 3 day period but to no avail. also tried to activate the phone again twice by doing ##msl# and entering in the information there but also didnt fix the issue.
the issue was only resolved by calling sprint and reporting it. after talking to the lady on the phone, the errors were cleared.
these issues all started right after running the revolutionary nand unlock method.
Click to expand...
Click to collapse
That what I did to root my phone and remove my s off. I using the revolutionary method. That when the errors started to pop up.
But a question? When you updated the profile and prl. did you remove the battery for ten seconds? That what the sprint represent told me to do, after she update every thing.
Sent from my PG86100 using XDA App
xionmedia said:
That what I did to root my phone and remove my s off. I using the revolutionary method. That when the errors started to pop up.
But a question? When you updated the profile and prl. did you remove the battery for ten seconds? That what the sprint represent told me to do, after she update every thing.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
The problems on there end not yours.. you have to make it clear to the sprint reps that you can't get incoming calls either and then they do whatever and bam it works and all the errors go away.... Even if you can receive incoming calls tell them you can't and I think they reset the account.... You can update prls all day and it won't fix the problem
Sent from my 3VO
Okay so i am having this issue as well but mine is diff than everyone else i think...
here is why my phone works perfectly fine as long as i am on sprints network
the second i roam off it i loose all ability to make phone calls and send texts but i can surf thru 3g... now thats the confusing part becuase mine is doing the same thing ya'lls is but only during a roaming call and or text and it will actually hang up my call when i switch to the roaming tower and i try to call back and i get your phone cannot be athenticated verizon wireless....
Had the same problem the other day, but didn't get web either???
Sent from my PG86100

Anyone else getting duplicate text messages?

Ever since I picked up my Inc4G, I seem to randomly get double text messages. Its not from just specific contacts, not from specific carriers, and seems to have no pattern. Sometimes I'll even get three of the same message. I've never had this happen on any of my other phones. Already wiped data to see if that solved it, no dice. Anyone else?
I've gotten a ton of txt's in the last 24 hours because i have my servers at work set to txt me when stuff goes down and comes back up. Had a problem around 12:30 last night so my phone started blowing up.
ANYWAYS i compared the amount of alerts set out with the txt's received (45 in total) and the number was exactly the same on the phone over the course of 5 hours or so. I use Chomp for my txting app, but the txts still drop into the base txting app and i checked both, and the numbers are spot on.
Using stock rom, bootloader unlocked, custom recovery, rooted.
Sorry dude, sounds like a carrier issue though, more than the phone to me.
Void4ever
Sounds like you need to go to the Verizon store. That's almost certainly a carrier service problem (SIM, activation, etc.) rather than software.
I've received MMS and SMS just fine.
Sent from my ADR6410LVW using xda app-developers app
I have seen this on other phones as well. Delete and recreate the mail accounts and it should clear up the double texts etc.
He said he wiped data in the OP though.
Void4ever
getting same problem
For me it seems to be from iphone users I'm getting double and sometimes triple texts, and also the text for the most part we be split up instead of just the single message
weird never had this happen
bigtuna2017 said:
For me it seems to be from iphone users I'm getting double and sometimes triple texts, and also the text for the most part we be split up instead of just the single message
Click to expand...
Click to collapse
I've never had that happen. Sometimes on my old Dinc, my recipient would receive multiple duplicate texts from me, but that was only if I was receiving a text at the same time I sent one and it made me try to resend, even though the first went through.
As for the split parts, in my experience, any phone from a different network with over 160 characters will come in as multiple texts, as well as any non-smart phone on your own network.
text glitch?
cambunch said:
Ever since I picked up my Inc4G, I seem to randomly get double text messages. Its not from just specific contacts, not from specific carriers, and seems to have no pattern. Sometimes I'll even get three of the same message. I've never had this happen on any of my other phones. Already wiped data to see if that solved it, no dice. Anyone else?
Click to expand...
Click to collapse
I don't get duplicates, but what happens on mine is after I send a text, there will be the last word of the message I just sent sitting in the new text box. Its random too, every now and then.
pumah350 said:
I don't get duplicates, but what happens on mine is after I send a text, there will be the last word of the message I just sent sitting in the new text box. Its random too, every now and then.
Click to expand...
Click to collapse
This started happening to me after i updated Swype, so i went back to the previous version and that seemed to take care of it.
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Unable to receive calls

Strange issue, I could send/receive text messages, and I could also make calls, but when trying to call my phone from another phone or if anyone else called me it would just ring like normal and go to voicemail, but my phone wouldn't ring or indicate that I had a call / missed call. This was fixed after a reboot but has anyone else had this issue?
painkillaz said:
Strange issue, I could send/receive text messages, and I could also make calls, but when trying to call my phone from another phone or if anyone else called me it would just ring like normal and go to voicemail, but my phone wouldn't ring or indicate that I had a call / missed call. This was fixed after a reboot but has anyone else had this issue?
Click to expand...
Click to collapse
I have the same issue I tried a reboot but the problem keeps coming back did that fix it permanently for you? Sometimes calls come in other times it just shows up as a voicemail.
newb09 said:
I have the same issue I tried a reboot but the problem keeps coming back did that fix it permanently for you? Sometimes calls come in other times it just shows up as a voicemail.
Click to expand...
Click to collapse
My mom's G3 exhibited this issue over the weekend, waiting to see if it comes back.
newb09 said:
I have the same issue I tried a reboot but the problem keeps coming back did that fix it permanently for you? Sometimes calls come in other times it just shows up as a voicemail.
Click to expand...
Click to collapse
I haven't had the issue since, but then again I wouldn't know unless someone texts me that they've been trying to call (I don't monitor my voicemail that closely...probably should though).
I've seen the exact same issue as well. I won't even get the call but the voice mail will show up if the caller left a message. Hopefully this is just a bad connection to the cell towers at the time the call was trying to get through and not some other issue.
Lio37 said:
I've seen the exact same issue as well. I won't even get the call but the voice mail will show up if the caller left a message. Hopefully this is just a bad connection to the cell towers at the time the call was trying to get through and not some other issue.
Click to expand...
Click to collapse
Hi coming from the M8 forums and checking things out, and I had this issue and it was due to the tower being worked on in my area. I didn't have service for an entire month at my office or apt, which are less than a mile apart. Now I have poor data service but i can receive calls. You might want to contact Sprint and let them know ASAP
I cant receive calls but i can do outgoing and sms to others weird using international unlock lg g3 sprint
Same here...maybe 2 out 10 test calls I tried went through. I called sprint and they instructed me to re-provision the device using some ##7..something..something## dialer codes. My phone magically receives calls, but I have a feeling their re-provision crap didn't do anything to fix, it was just the re-boot part that "temporarily" fixed the incoming call problem.

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