Can't send SMS messages / Please Help - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi all,
I have run in to a quite annoying problem, all of a sudden my HTC Hero from Telus ( Canadian Provider) has lost it's ability to send SMS messages (this happend after I had rooted the phone and played with a few ROMs). I have tried a few different APPs and also have tried at least 3 different ROMs. I have formatted my SD card, and wiped data a few times. Nothing seems to help. Whenever I send a text msg, right away a get a notification that the msg was not sent.
Any one has any idea as to why this is happening, the funny thing is that I am able to receive text messages but not to sent.
I have also entered my APNs and it still does not work.
Can it be the carrier? I am with Rogers BTW.
Thanks all in advance!

You have a Telus phone on Rogers? You have unlocked it, then, correct?
Just in case, here are the Telus APN settings:
Name: Telus SP
APN: sp.telus.com
Proxy: 74.49.0.18
Port: 80
Username: <not set>
Password: <not set>
Server: <not set>
MMSC: http://aliasredirect.net/proxy/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MMS protocol: WAP 2.0
MCC: 302
MNC: 220
APN type: default,mms

marinierb said:
You have a Telus phone on Rogers? You have unlocked it, then, correct?
Click to expand...
Click to collapse
You are correct Sir, it is aTelus phone, what boggles me is that it was working fine before being on Rogers APN settings and not haveing any settings at all. Once again, it is not the MMSC that I am having trouble with, but jsut the simple SMS messages.

Related

Help with MMS Picture messages.

Hi, I have had my Hero now for 4 weeks and have been very happy with it apart from the bluetooth issue, I have updated it to the latest rom with no problems. Today for the first time I needed to send a picture message to a friend and discovered that they will not send. I contacted Vodafone Customer services who were no help at all because phone is not supported. I did a search to check if the right settings are in place and as far as I can see they are. I got a friend to send me a picture message to see if it would arrive, it arrived but came as a download format which after downloaded shows as a slideshow with just one slide. Is this the normal way a picture message arrives on the Hero or am i missing something in the settings. Any help would be very much appreciated to help with the sending and receiving of pictures messages.
It should display like this. I'm on O2 and it automatically downloaded the mms server settings when I turned the phone on
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Thanks, yes thats the way it arrives, I have just discoverd something very weird, I turned on my wifi to do some stuff and all the picture messages were sent out. Im not sure why this is happening but it seems that if the phone is connected to wifi then my picture messages are going out but wont send on the mobile network alone. Very strange.
belfastbob said:
Thanks, yes thats the way it arrives, I have just discoverd something very weird, I turned on my wifi to do some stuff and all the picture messages were sent out. Im not sure why this is happening but it seems that if the phone is connected to wifi then my picture messages are going out but wont send on the mobile network alone. Very strange.
Click to expand...
Click to collapse
Yup. sounds about right. I'm on o2 and I have to disconnect my mobile internet to send/receive MMS messages, stupid!
I don't have to do this, PM me your MMS settings and i'll compare them to mine.
have you guys gotten around the user-agent based problem where O2 resizes all incoming mms to 160x120?
It's infuriating
Strange, I have to turn off my WiFi to send them. Lol.
kiz said:
have you guys gotten around the user-agent based problem where O2 resizes all incoming mms to 160x120?
It's infuriating
Click to expand...
Click to collapse
No not yet, I did try bypassing O2's proxy by using the bypass username but that seemed to stop the messages being delivered properly and I was getting the same effect as belfastbob, where you have do download them manually (and then that didn't even work!)
Back to square one now. Not sure what to do
kadison said:
No not yet, I did try bypassing O2's proxy by using the bypass username but that seemed to stop the messages being delivered properly and I was getting the same effect as belfastbob, where you have do download them manually (and then that didn't even work!)
Back to square one now. Not sure what to do
Click to expand...
Click to collapse
Yeah I used the bypass proxy and whilst it worked occasionally (and at much higher speeds than I normally get too), it caused all manner of problems with accessing mobile web
I think there are only two ways to get around this:
Hack the htc message app to provide a fake user agent
or
Phone O2 customer service a lot and complain until they get off their dumb asses and add a filter in their mms servers to recognise the hero (probably a 2 minute job)
I haven't phoned yet, but I plan on doing that tomorrow.
kadison said:
I don't have to do this, PM me your MMS settings and i'll compare them to mine.
Click to expand...
Click to collapse
These are mine...
Internet
Name: O2 MOBILE WEB
APN: mobile.o2.co.uk
Proxy: <Not Set>
Port: <Not Set>
Username: O2web (or bypass if I was full speed no image reduction mobile internet)
Password: Password (this is default, I don't change it)
Server: <Not Set>
MMSC: <Not Set>
MMS proxy: <Not Set>
MMS port: <Not Set>
MMS protocol: WAP 2.0
MCC: 234
MNC: 10
APN type: default
MMS
Name: O2 MMS Postpay
APN: wap.o2.co.uk
Proxy: <Not Set>
Port: <Not Set>
Username: O2wap
Password: Password (this is default, I don't change it)
Server: <Not Set>
MMSC: http://mmsc.mms.o2.co.uk:8002
MMS proxy: 193.113.200.195
MMS port: 8080
MMS protocol: WAP 2.0
MCC: 234
MNC: 10
APN type: mms
My Amended Internet (seems to work to do both)
Name: O2 MOBILE WEB
APN: wap.o2.co.uk
Proxy: <Not Set>
Port: <Not Set>
Username: O2wap
Password: Password (this is default, I don't change it)
Server: <Not Set>
MMSC: http://mmsc.mms.o2.co.uk:8002
MMS proxy: 193.113.200.195
MMS port: 8080
MMS protocol: WAP 2.0
MCC: 234
MNC: 10
APN type: default
If I use the above setting it seems to work fine. The only problem is the pictures now when I'm on the internet are grainy. I'd like to get MMS working even when using the bypass username.
These are mine...
Internet
Name: Vodafone GPRS(wapgateway)
APN: wap.vodafone.co.uk
Proxy: 212.183.137.12
Port: 9201
Username:[email protected]
Password: wap
Server: <Not Set>
MMSC: <Not Set>
MMS proxy: <Not Set>
MMS port: <Not Set>
MMS protocol: WAP 2.0
MCC: 234
MNC: 15
APN type: wapgateway
MMS
Name: vodafone MMS
APN: wap.vodafone.co.uk
Proxy: <Not Set>
Port: <Not Set>
Username: wap
Password: wap
Server: <Not Set>
MMSC: http://mms.vodafone.co.uk/servlets/mms
MMS proxy: 212.183.137.012
MMS port: 8799
MMS protocol: WAP 2.0
MCC: 234
MNC: 15
APN type: mms
These are the settings that the Hero picked up automatically, with the searches I have done they seem to be correct, unless someone else knows different ones.
Thanks for all the imput from everyone.
nicelad_uk said:
My Amended Internet (seems to work to do both)
Name: O2 MOBILE WEB
APN: wap.o2.co.uk
If I use the above setting it seems to work fine. The only problem is the pictures now when I'm on the internet are grainy. I'd like to get MMS working even when using the bypass username.
Click to expand...
Click to collapse
I assume you know why they are grainy? (and are putting up with it so you can get MMS)
How massively irritating... after updating to the new ROM I have to turn off mobile internet to send MMS messages too. Arrrrgh!!
FIXED!!!
I wrote over the ROM with the original, unedited 2.73.405.5 ROM provided by Modaco
Forgot to do a wipe, but all seems ok
Still using the same updated radio (63.18.55.06EU_6.35.06.18)
Can now send MMS without having to disable mobile data
(Still low resolution due to O2, but other networks should be fine)
Just an update for those interested... I rang O2 about the small MMS images, and got quite a helpful chap who emailed the customer feedback team about getting the Hero's credentials inputted onto the O2 MMS server.
I don't live in hope of a fix for this yet, but if enough O2 Hero users tell them about the problem, hopefully they will do something about it. It can't be a difficult or time comsuming job surely...
Hi Kadison, I took your advise and installed the Generic 2.73.405.5 enhansted rom and as like yourself I can now sent and receive mms picture messages as per nomal. I glad that this has sorted the matter out but I hope that paul will have a look at this as I really liked using the 2.2 rom. So much for thinking that it was a vodafone problem.
nicelad_uk said:
These are mine...
Internet
Name: O2 MOBILE WEB
APN: mobile.o2.co.uk
Proxy: <Not Set>
Port: <Not Set>
Username: O2web (or bypass if I was full speed no image reduction mobile internet)
Password: Password (this is default, I don't change it)
Server: <Not Set>
MMSC: <Not Set>
MMS proxy: <Not Set>
MMS port: <Not Set>
MMS protocol: WAP 2.0
MCC: 234
MNC: 10
APN type: default
MMS
Name: O2 MMS Postpay
APN: wap.o2.co.uk
Proxy: <Not Set>
Port: <Not Set>
Username: O2wap
Password: Password (this is default, I don't change it)
Server: <Not Set>
MMSC: http://mmsc.mms.o2.co.uk:8002
MMS proxy: 193.113.200.195
MMS port: 8080
MMS protocol: WAP 2.0
MCC: 234
MNC: 10
APN type: mms
Click to expand...
Click to collapse
thank you every1 for your help.
using the above sttings i have finally got the mms to work. however i do have to stop normal data and then download mms and the re activate the data. got a widget set-up on home page to do this. same for when sending. need o2 to sort out the 2kb receiving now
and also anyway we can send larger pics. currently hero re sizes/compresses to around 25k. we have up to 300k to send. seems just unfair
wonder if paul at modaco.com can, in any way, address these issue in next rom updates?
that's both for higher sending pic size and also receiving. we need to spoof o2 in believing we have another phone supported by them like xda orbit 2 and not a htc hero
I can receive mms but there is a download button in the mms... once i click on it, it downloads it but i dont know where it is stored... help

MMS settings for X10i on Tmobile USA?

I somehow figured out the MMS settings for my X10i when I bought it, but now I did the update to the latest firmware and cannot figure out the MMS settings on the $10 data plan on Tmobile USA, can someone check the settings they are using and help me? I'm going nuts over here.
The only thing you would need to change is in the main APN settings, under APN name replace "epc..... " with "internet2.voicestream.com"
There is no need to change anything in the MMS APN.
Sent from my X10i using XDA App
That's what i tried at first and it didn't work, but I will give it another go, thanks!
Im on AT&T and I had the same problem. Im sure its different between networks (worth a try), But basically I filled in all options in the APN settings. Try surfing the web to find a complete collection of settings.
Darthhister said:
Im on AT&T and I had the same problem. Im sure its different between networks (worth a try), But basically I filled in all options in the APN settings. Try surfing the web to find a complete collection of settings.
Click to expand...
Click to collapse
You can also quite simply call t-mobile customer care and ask them.
They're usually very nice and helpful.
On my X10i its
epc.tmobile.com
and every thing else is left untouched.
But as you've got a $10 data plan, it could be different for you.
I'm also on a $10 data plan with T-Mobile and this is what I have;
APN
internet2.voicestream.com
Proxy
getmorespeed.t-mobile.com
Port
8080
Username
<Not set>
Password
<Not set>
Server
http://216.155.174.84/servlets/mms
MMSC
http://mms.msg.eng.t-mobile.com/mms/wapens
MMS proxy
<Not set>
MMS port
<Not set>
MCC
310
MNC
260
APN type
default,supl
m24mura said:
I'm also on a $10 data plan with T-Mobile and this is what I have;
APN
internet2.voicestream.com
Proxy
getmorespeed.t-mobile.com
Port
8080
Username
<Not set>
Password
<Not set>
Server
http://216.155.174.84/servlets/mms
MMSC
http://mms.msg.eng.t-mobile.com/mms/wapens
MMS proxy
<Not set>
MMS port
<Not set>
MCC
310
MNC
260
APN type
default,supl
Click to expand...
Click to collapse
Is that all you have or are those separate MMS settings? I just changed them to yours and I still can't download MMS pics.
Bialynia said:
Is that all you have or are those separate MMS settings? I just changed them to yours and I still can't download MMS pics.
Click to expand...
Click to collapse
I have two APN settings on my phone. I think this one is for the MMS.
APN
wap.voicestream.com
Proxy
<Not set>
Port
<Not set>
Username
<Not set>
Password
<Not set>
Server
<Not set>
MMSC
http://216.155.174.84/servlets/mms
MMS proxy
216.155.165.50
MMS port
8080
MCC
310
MNC
260
APN type
mms
That did it, big THANKS m24mura!
are u guys getting 3g connection from tmobile?
thran8 said:
are u guys getting 3g connection from tmobile?
Click to expand...
Click to collapse
Yes, we are
Hey guys, I have an X10i and I'm with AT&T but I can only use the Edge network, I was wondering if there's an extra setting for the MMS because I can't send or receive MMS. Thanks~
I am only getting EDGE speed with T-mobile but was getting 3G with AT&T. I just have the "epc." setting in my APN.
networkingman said:
I am only getting EDGE speed with T-mobile but was getting 3G with AT&T. I just have the "epc." setting in my APN.
Click to expand...
Click to collapse
Because you probably ave an X10a and not an X10i.
batman_112 said:
Because you probably ave an X10a and not an X10i.
Click to expand...
Click to collapse
Do you receive clear pictures in your text messaging. Like when someone send you a picture in text does it look clear on your x10.
I tried to post a thread asking for help regarding this and no one respond. Dont know why.
xxcysxx said:
Do you receive clear pictures in your text messaging. Like when someone send you a picture in text does it look clear on your x10.
I tried to post a thread asking for help regarding this and no one respond. Dont know why.
Click to expand...
Click to collapse
Yes it appears fine.
I'm on GB now and the old settings no longer work for me
I just sim unlocked a se x10a to tmobile also. i only get the edge network also. it has 2.1 on it. going to root it soon. anyway to get 3g?
Use this:
Name: T-Mobile US
APN: epc.tmobile.com
Proxy: (leave this blank)
Port: (leave this blank)
Username: (leave this blank)
Password: (leave this blank)
Server: (leave this blank)
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: (leave this blank)
MMS Port: (leave this blank)
MCC: 310
MNC: 260
APN Type: (leave this blank)
MMS works for that settings, and I can't test 3G coz it's not on my plan..

X10 SMS Failed

So after the 2.1 update I keep on getting failed sent messages. I looked around and called my carrier as well and they say that the 2.1 update disabled "sms queuing".
Does anyone else have the same problem?
Does anyone know some sort of fix for this?
I'm having the same problem, really annoying. Switching to handcent has done nothing to fix it.
Yeh same I tried Chomp Handcent and Go sms. None of them were helpful.
Handcent was the only one that made it easy to fix and resend failed sms.
Think it's a problem with 2.1 my wife had this issue with her htc legend before the 2.2 upgrade...
Sent from my X10i using XDA App
i think i can help, i just got mine for christmas and flashed it right away. had the same problem but found and it worked. under settings go to wireless controls > Mobile Networks > and Press Access Point Names.
create a new APN and name it after your wireless provider
if you know someone with a unflashed phone you can get the info from them, it seems that att (my provider) is reluctant to give this info out or they just dont know that its not there. for us att carrier
Name: AT&T
APN: wap.cingular
Proxy: wireless .cingular .com(no spaces though)
Port: 80
MMSC: http : // mmsc .cingular .com(no spaces though)
MMS proxy wireless .cingular .com(no spaces though)
MMS port: 80
MCC: 310
MNC: 410
My phone did the same thing. I used the full settings posted above, and later on I ended up with 2 APN's. One called MEdia Net and another called MEdia Net MMS. It changed on its own. It now seems to be working fine. MEdia Net is the default browser for ATT.
1st APN) MEdia Net (selected/blue dot next to it)
Name: MEdia Net
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
UserName: [email protected]
Password: cingular1
Server: NOT SET
MMSC: NOT SET
MMS Proxy: NOT SET
MMS Port: NOT SET
MMC: 310
MNC: 410
Auth Type: NONE
APN Type: default.supl
2nd APN) MEdia Net MMS
Name: MEdia Net MMS
APN: wap.cingular
Proxy: NOT SET
Port: NOT SET
UserName: [email protected]
Password: cingular1
Server: NOT SET
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MMC: 310
MNC: 410
Auth Type: NONE
APN Type: MMS
Sent from my X10a using XDA App

No data connection

I have 2 vibrants that I have running Nero v5, tonight one of them stopped getting data signal. Could not access internet but could make calls and text. I could not figure it out so I called t-mobile to see if they had some tips for me. We went thru some trouble shooting and tried putting my sim card into the other phone that was working fine. Now neither one will get a data connection. I have full service but no data. Use packet data and data roaming are checked. APN is t-mobile US epc.tmobile.com. Can someone please help me?
Where do you live, because I suddenly dropped data too. I'm in MPLS, MN
I am in Oklahoma City, OK. One of my phone was working fine but the other was not. Then when I switched sim card to the other phone now it wont get the connection either, even after I switched the sim cards back to original phone now they both don't get data
dallas, tx same thing just happened to me.......
Yeah I just checked my gf's Optimus T and her data is working fine. No idea.
Anyone have any idea what is going on or how to fix it? I need internet on my phone
bullittstang95 said:
Anyone have any idea what is going on or how to fix it? I need internet on my phone
Click to expand...
Click to collapse
Try enabling then disabling flight mode. Its happened to me as well running nero and that fixed it.
Sent from my SGH-T959 using XDA App
tried that and did not work for me
And your sure data network mode is activated? Are you using the ka5 modem the rom came with? I flashed ka6 modem and find it to be much more stable.
Sent from my SGH-T959 using XDA App
Data network enabled, I am a newbie to this stuff. I just used whatever came with v5
Same here in Dallas, tx no data just dropped after odin then flash to axura
Well id try flashing the new modem. Search the dev forum for the ka6 modem and flash it via cwm like you would a rom.
Sent from my SGH-T959 using XDA App
Try this for now...
Go to settings>wireless and network>mobile networks>acess point names. Click menu and New APN
Name: (Whatever you want)
APN: internet2.voicestream.com
Proxy: <not set>
Port: <not set>
Username: <not set>
Password: <not set>
Server: <not set>
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: <not set>
MMS Port: <not set>
MCC: 310
MNC: 260
Authetication type: <not set>
APN type: Internet+MMS
After typing in the new settings click menu and save. Then make sure your new APN is clicked and the dot is highlighted green.
No data connectivity as well...
And I'm totally stock...
Tulsa, OK...
Same here, I usually get a signal of -61 to -75 dbm at my house all the time and even with the data cap I never get slow internet like this. I called tmobile but could not figure out what's wrong, but I just flashed the ka6 modem and it helped a little, I can at least open inernet pages now....
d_phekt said:
Try this for now...
Go to settings>wireless and network>mobile networks>acess point names. Click menu and New APN
Name: (Whatever you want)
APN: internet2.voicestream.com
Proxy: <not set>
Port: <not set>
Username: <not set>
Password: <not set>
Server: <not set>
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: <not set>
MMS Port: <not set>
MCC: 310
MNC: 260
Authetication type: <not set>
APN type: Internet+MMS
After typing in the new settings click menu and save. Then make sure your new APN is clicked and the dot is highlighted green.
Click to expand...
Click to collapse
This APN would always work for me, but ever since I started having data problems, this won't work for me anymore :/
Data connection is now working...
All clear here in Tulsa, Ok...
Apparently a t-mobile data issue in certain areas. Up and running this morning after a reboot. Thanks guys
I'm in CT and I've been having data connection issues all morning. Slower than data throttling speeds.
just got mine back this morning after a fresh v5 flash from stock... WTF tmo

SIM or ROM problem

I am running a verizon I545 on the latest Hyperdrive ROM.
I am trying to get an AT&T global sim to work, which ive been told should work...but for text and talk only, no data. This is fine, text and talk is all i need.
The phone the sim came from works fine. They are old flip phones from our company and when we travel overseas we take them with us. I just hate trying to text on the damn thing with the DTMF keypad. With the sim in the work phone, im currently in Melbourne, Australia and picking up Vodafone. Texts and calls work fine. When i put the sim in my S4, the furthest i can get is to the Available Networks screen and it shows vodafone AU and Telstra Mobile.
Tapping either will either keep searching until it times out, or say that it is not registered and to try again later.
the APN settings im currently using are....
Name: ATT HSPA+
APN: phone
Proxy: <Leave in Blank>
Port: <Leave in Blank>
Username: <Leave in Blank>
Password: <Leave in Blank>
Server: <Leave in Blank>
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80 (also tried 8080)
MCC: 310
MNC: 410
Authentication type: <Leave in Blank>
APN type: default,supl,mms,hipri,fota
APN Protocol: Leave it to the Default one
Bearer: leave it to the Default one
ive also tried
Name: Cingular
APN: wap.cingular
Username: [email protected]
Password: CINGULAR1
MMSC: http://mmsc.cingular.com
MM Proxy: wireless.cingular.com
MM Port: 80 (also tried 8080)
MCC: 310
MNC: 410
APN Type: default,supl,mms
anything not listed is default.
both of those get me as far as showing the networks, but being unable to connect to any of them. Thanks for any help
vaeevictiss said:
I am running a verizon I545 on the latest Hyperdrive ROM.
I am trying to get an AT&T global sim to work, which ive been told should work...but for text and talk only, no data. This is fine, text and talk is all i need.
The phone the sim came from works fine. They are old flip phones from our company and when we travel overseas we take them with us. I just hate trying to text on the damn thing with the DTMF keypad. With the sim in the work phone, im currently in Melbourne, Australia and picking up Vodafone. Texts and calls work fine. When i put the sim in my S4, the furthest i can get is to the Available Networks screen and it shows vodafone AU and Telstra Mobile.
Tapping either will either keep searching until it times out, or say that it is not registered and to try again later.
the APN settings im currently using are....
Name: ATT HSPA+
APN: phone
Proxy: <Leave in Blank>
Port: <Leave in Blank>
Username: <Leave in Blank>
Password: <Leave in Blank>
Server: <Leave in Blank>
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80 (also tried 8080)
MCC: 310
MNC: 410
Authentication type: <Leave in Blank>
APN type: default,supl,mms,hipri,fota
APN Protocol: Leave it to the Default one
Bearer: leave it to the Default one
ive also tried
Name: Cingular
APN: wap.cingular
Username: [email protected]
Password: CINGULAR1
MMSC: http://mmsc.cingular.com
MM Proxy: wireless.cingular.com
MM Port: 80 (also tried 8080)
MCC: 310
MNC: 410
APN Type: default,supl,mms
anything not listed is default.
both of those get me as far as showing the networks, but being unable to connect to any of them. Thanks for any help
Click to expand...
Click to collapse
Contact whomever sold you the SIM and ask them for the APN. Many carriers use the AT&T network and affiliates but don't use AT&T APNs.
When I bought a global SIM, the carrier provided me their APN details. Even though it uses the AT&T network, it's not an AT&T APN.
Ya I tried all their settings to no avail. I ended up just breaking down and buying a local sim. Bummer not having a US number but using whatsapp for texting and it works out.
Sent from my SCH-I545 using Tapatalk

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