[Q] SMS Time Error - TG01 General

Hello,
I am using an unlocked TG01 from Orange (UK) on Rogers in Canada (GMT -5), using the official 6.5 ROM. CE OS 5.2.21840 (Build 21840.5.0.60)
My SMS messages recieved are logged 5 hours behind current time. My SMS messages sent are logged at the current time. My suspicion is that it has to do with the origin of the phone, from the UK.
I have searched xda forums and modaco forums, microsoft, and google.
I have total commander, and have modified the registry in a few was, as described below:
I have added the TrustTimeZoneField field dword (in HKLM\System\Phone Settings\OEM ... or whatever it was.)
I have modifed HKLM\Time Zones to include Eastern Standard Time with the proper TZI file.
I have tried to set the timezone to another setting (like GMT -3) reset the phone, and then change it back, and it doesn't not work.
I have download a cab file that was supposed to fix it too.
I am looking for any other ideas, please, and thanks.
Also, My Voice Mail indicator does not come on when I get a VM, but comes on and stays on when I clear the VM. I get the blank text messages from the system in with my normal texts, that are sent to indicate VM has been cleared
i've been using HushSMS to clear my VM indicator, so if anyone knows how to make this work properly, that'd be great.

bump
bump.
Anyone have the sms time issue on this device?

Have you changed the time zone in the clock settings??
On my phone (UK Orange, using O2 UK sim card) when I have my time set incorrectly, the txt message times are correct!

BiG K said:
Have you changed the time zone in the clock settings??
On my phone (UK Orange, using O2 UK sim card) when I have my time set incorrectly, the txt message times are correct!
Click to expand...
Click to collapse
Yeah, I've tried that. There's an inconsistency between sent SMS and received SMS of 5 hours. I've tested it by sending myself a text message, and I recieve it 5 hours before I send it.
Thanks for the suggestion.

Dodge0069 said:
Yeah, I've tried that. There's an inconsistency between sent SMS and received SMS of 5 hours. I've tested it by sending myself a text message, and I recieve it 5 hours before I send it.
Thanks for the suggestion.
Click to expand...
Click to collapse
Maybe your phone time travels!?
Have you tried a hard reset? (Master Clear) Also the SMS times are received from the network operators, might help to call them?

Hey, thanks for the response Big K.
I'm trying to avoid the master reset.. it's about the only option I haven't tried. Technically it shouldn't make a difference, but .. i know how that works with Windows.
I did call the network and they were useless (surprise!)

Dodge0069 said:
Hey, thanks for the response Big K.
I'm trying to avoid the master reset.. it's about the only option I haven't tried. Technically it shouldn't make a difference, but .. i know how that works with Windows.
I did call the network and they were useless (surprise!)
Click to expand...
Click to collapse
Do a full backup of your phone using software like SPB backup, then perform a master rest, see if it works. If it doesn't, then you can simply restore EVERYTHING back
There is a setting somewhere to use network time etc, maybe this is activated in yours?

Seems like the only choice at this point.
I'll probably do it this weekend.
I have no idea where those network time settings are that you're talking about, and google didn't help at all either. Thanks for your assistance.

BiG K said:
Do a full backup of your phone using software like SPB backup, then perform a master rest, see if it works. If it doesn't, then you can simply restore EVERYTHING back
There is a setting somewhere to use network time etc, maybe this is activated in yours?
Click to expand...
Click to collapse
Did a hard reset, still no good.
Used Sprite Backup to restore all applications.
Think it could possibly be an app problem? I doubt it, but i guess i should have tested the SMS issue before restoring the apps. Will do another hard reset in the next day or two and keep updated.

Yes, that is what I meant......test the SMS out BEFORE restoring lol
Otherwise when restored, all registry settings etc go back to where it was! lol
If the hard reset does fix it, only restore your user files, such as txt messages, files etc. NOT program files etc and then test. Install a few apps and test. Few more apps and test etc!

Yah, that was silly on my part.
I will retest and repost. I have 2 days off, tomorrow and the next.
I'll let you know.

Ok, so i hard reset the phone today.
Set the time to GMT-5 EST. SPB Mobile shell 3.0.1 Build 136621 is hard coded with the Rom, by the way.
So, i sent a test message. Time sent 17:02, Recieved 12:02
I reset the time to visiting GMT-8 Pacific, reset the phone.
So, i sent a test message. Time sent 14:06 Recieved 09:05
Thoughts? Should i hard reset and try setting it to a different time?
If so, what time?

So I tried setting the time to GMT +2 after a heard reset, and the time was 2 hours behind on SMS messages.
I then set the time to GMT-5 (EST) and it went back to it's normal 5 hours behind.
When I set the time to London (GMT0) it comes in 7 hours ahead.
I'm officially confused.

Now i've hard reset and set it to GMT0 and it is in synch, sent and received.
If i then go into time settings and change it to GMT-5, it still works, in synch.
Ifi change the time to the proper time after changing it to GMT-5, then it doesnt work.. it is 5 hours behind on received texts..
My solution then: hard reset, set it to GMT, but set the time to 5 hours behind GMT... that should work.

What do you mean by,
SPB Mobile shell 3.0.1 Build 136621 is hard coded with the Rom
As the 4 TG01's I have had from Orange UK have never came with any SPB software
Do this.
Hard reset. DO NOT install anything or have the memory card inserted. Have someone send a txt message and see what time it is, don't even bother changing the time as the txts should have their own time.

This is what I did in post #12.
I hard reset - set the time, timezone and date during setup
As soon as it loaded, i sent myself an SMS.
The only way the time is correct is if I leave it on GMT0, set the time to current local time which is EST, but leave the timezone on GMT0.
If I do that, then the SMS sent and recieved times are the same.
I can't leave it like that of course, my comp corrects it on sych, and all my appointments are off by 5 hours.
and SPB mobile shell IS hard coded mate. See post in ROM Development:
http://forum.xda-developers.com/showthread.php?t=625791&page=2

I'm getting the same problem too and I'm on Rogers as well.
I bought my hTC TD2 (topaz) in Taiwan but I'm using custom ROMs.
So far, from all the ROMs I've used (custom and official), all received SMS are 5 hrs late but the sent time was correct.
However, if the SMS was sent from Taiwan, the received time is correct!
My cousin's hTC Magic is experiencing the same problem too, so i guess it's Roger's problem.
The SMS are following the network's time (which is set to EST regardless of where you received them).
You might wanna call Rogers to see if they have solutions to this (yeah... it's getting annoyed to see incorrect time when you are having a SMS convo.... sent time are 5 hrs ahead of received time )

Guys If its work with time zone 0 set it in time zone 0. I mean universal time you have 3 different chose one and that is it.

If i set it to timezone0 then every time my computer synch's with my PC it changes it to GMT-5
Plus, all my appointments will be off.

Guys, I found the solution to this problem
Like I said before, the phone is reading the time from the network's tower (for Rogers users, it's EST regardless of where you are in Canada)
Now, if you go and find a cab file called "Ziggy2016Fix.cab", it'll fix up the problem.
That cab file was used to fix a known SMS problem which is constantly showing year 2016 as the SMS received time, however it can also fix the time delay problem
It worked on my phone, let me know if yours work too.

Related

Radio 1.14.25.35 from official FUZE ROM Breaking MMS

Is it just me or is anyone experiencing a "Forbidden" error when sending/receiving MMS after updating to AT&T's new ROM with 1.14.25.35 Radio?
I've reflashed the updated AT&T ROM and then flashed NRG's latest 6.5 ROM with the correct Rilphone.dll and still have the Error. I even tried sending from the new stock ROM and got the error. I did this multiple times to make sure it wasn't a bad flash and still have the "Forbidden" error. Did I do something wrong when I flashed the new ROM and Radio? The settings in MMS are correct and I didn't load anything else prior to testing MMS.
At first I thought it was AT&T and wasted over 30 minutes with a rep that knew next to nothing. Then it dawned on me that this all started after I updated to the new ROM/Radio release for AT&T on HTC's website. So, I reverted back to the original shipped ROM with 1.02.25.32 Radio, flashed NRG's latest 6.5 ROM and can now send/receive MMS.
I had the same forbidden error and had to talk to tech support from att.. apparently it's because i had placed my sim into an iphone and we all know iphones can't send mms so it registered into their system that i was using an iphone thereby causing the iphones imei to register to my number hence why it's forbidden to send/receive a mms. did you perhaps do something similar?
ATT0001 file can't open it
Hey Guys... sorry than I can't help to solve your problem.. But i have a problem too with the MMS... what happens is that every time I send or receive a mms to a windows mobile phone comes as ATT0001 file and I can not open .. I need help with this thanks
Loner2DEnd: I did but only to unlock one. I've done this before and have never had that problem up. I only noticed that I wasn't able to send/receive MMS after I had the official update from HTC for the FUZE. I was on the phone with the tech and they told me that using my SIM in an iPhone wouldn't have updated my account. You can log onto your online account with AT&T and see what phone/IMEI is registered with your account. Mine still has my FUZE and correct IMEI. Everything is working now that I reflashed the original shipped ROM with the 1.02.25.32 Radio.
I downloaded another copy of the ROM update from HTC for the FUZE and ran the same tests to see if maybe it was a corrupted file/bad flash and I still had the same issues with MMS. My internet still worked but I got the same Forbidden Error. For now, I'm going to just stay with my current (original shipped) Radio since everything's working.
Dannyedilber: I'm not familiar with that Error. Sorry man. I don't know much about MMS and had to do some homework and some trial and error to finally find this solution. Maybe one of the seniors can answer your question.
I've had this problem a few times but usually fixes itself after a reset or a quick disconnect/reconnect of the radio.
I find that if I leave my data on for an extended period of time, it seems to happen. Almost like AT&T is seeing the high traffic and cutting me off.
Also check to make sure you guys don't have Data disabled in your accounts.
@Dannyedilber: I don't even know what an "ATT0001" file is?
@Loner2DEnd: My wife just returned her iPhone because she said it sucks compared to Windows Mobile (smart girl eh?) and went back to her old Samsung Blackjack. We did this yesterday, after her having the iPhone for a little under 30 days. I just sent her a picture and she got it.
From AT&T
The data network works for all of our devices and the Windows Mobile devices are the only ones that seem to have had some issues with the way the data network is configured. Rather than trying to re-configure and potentially break the network for other users, we have been working on a fix for the Windows Mobile issue. We have a fix that will be implemented by the end of this quarter and we should have the problem resolved at that time.
Click to expand...
Click to collapse
From AT&T
Just wanted to let you know that I did get an update. The project to "fix" the 403 error is moving forward. Right now we plan to have the implementation complete in June with Project closure in Early July. I will follow up again in about a month to see the status and provide closure information.
Just for clarification: This project hasn't slipped a month, we keep the project open during a "soak" period to ensure that everything is going as expected. Also, as we apply the fix to the elements in the network the fix will be applied to certain markets and complaints should drop for that market dramatically. I haven't seen this issue in a while here so I believe that the patch has been applied for the Minneapolis market.
Click to expand...
Click to collapse
An easy temporary fix is to put your phone into flight mode and then take it out. A new data connection almost always works. Worst case scenario soft reset the phone.
so its by market then?
I flashed the new rom about last week, had no issues receiving and sending MMS on it and on NATF's 4.7 rom.
Still No MMS
nmbr6 said:
...An easy temporary fix is to put your phone into flight mode and then take it out. A new data connection almost always works. Worst case scenario soft reset the phone.
Click to expand...
Click to collapse
My MMS is not working incoming or outgoing. I have tried it from TF3D2, Titanium, after reset, after airplane mode and reset with no success. I put my SIM card in my backup phone and MMS send and receive worked flawlessly. I do not get the forbidden error message some of you have gotten; it just does not work. I have reset the RegEdit keys several times and they are currently set at 1.2mb. I know that 6oo K is at&t max, but the two test MMS messages are 77K and 317k. Thanks - David.
Black C5 said:
My MMS is not working incoming or outgoing. I have tried it from TF3D2, Titanium, after reset, after airplane mode and reset with no success. I put my SIM card in my backup phone and MMS send and receive worked flawlessly. I do not get the forbidden error message some of you have gotten; it just does not work. I have reset the RegEdit keys several times and they are currently set at 1.2mb. I know that 6oo K is at&t max, but the two test MMS messages are 77K and 317k. Thanks - David.
Click to expand...
Click to collapse
It sounds like you have a different issue altogether. My posts were answers from AT&T strictly for the 403 forbidden issue.
Player911 sorry that I was not very specific...whats happening is when I send a ATT MMS to someone who have a HTC touch pro to her hotmail account.. she can't open it because the picture come as ATT0001.. even when I send att MMS to myself at my email account I receive as a ATT0001
Need help with this guys.. please
Sorry my english
Hi All:
First off thank you for the info in resolving this issue. Since swithing back to the original shipped ROM with radio 1.02.25.32 then flashing EnergyROM 3.0 Phoenix 6/12, I've had no problems with MMS Forbidden Error. It's been a week now and I've had no data/network issues either. I'll try again with the new Radio/ROM this weekend when I have some free time and will report back. Thanks everyone!
Tru using a registry editor and go in and change the registry in Arcsoft under HKLM>Software>Arcsoft>Arcsoft MMS UA>Config>MM1>MMSCSetting>SampleMMSC>Wap1SendDefault and Wap2SendDefault and change to a desired number. For instance, I have 102400 set to send up to 1MB.
See if that allows you to send.
try enabling ATT's proxy. This always works for me.
1. Enable the proxy
2. Kill the data connection
3. Reconnect data
4. Try sending or receiving.
This has worked countless times for me.

delayed text messages

right,
my wifes starting to lose her temper with her hero.
she send over 150 text messages a day, but receiving them seems to be a very hit and miss affair.
she gets texts ok for a while, then gets nothing for 10-20 mins (from what i can tell) then all the ones she has missed arrive all at once.
orange UK have basically told her to naff off and talk to HTC.
so, can anyone tell me whats causing the problems, is it an orange problem, or a phone problem.
if its the phone, whats causing the problem
doing a bit of a search, one explanation seems to be that the phone is running out of memory and it shuts down the text app and relaunches it later on, if so, how can i prevent/stop this happening.
she is on the current rom from HTC which she installed about 10 days ago to try and prevent this.
thanks in advance for any advice / help you can give
from what i have read on the forum it might be a problem with the stock messaging app.
try installing handcent sms or chomp sms from the market and see how that goes.
don't forget to turn off the notifications from the stock sms app or you will get multiple notifications for the same message.
also if your wife is using task killer applications she should put the messaging app on the ignore list!
Me too!
I am having this very same problem, although on a slightly smaller scale (150 texts/day?!). I also get the problem where callers are going straight to my voicemail when the phone is right beside me, receiving full signal, which, to my mind, would seem to be related.
I spoke to Orange who fobbed me off with "oh, there's a mast down in your area, switch to use 2G only", despite my protestations that the problem occurred when I was in different parts of the country...
Interestingly, it happened with my Touch Diamond as well when I first got that, about 18 months ago; I was never sure that it was completely cured, but it sure as hell wasn't as bad as it is now on my 2 month old Hero with stock Orange ROM.
My twopenneth, for what it's worth.
P.
Try a new updated Radio rom maybe? One way to tell if its a network issue is to make calls to 150 for about 10 seconds and see if the stuck messages come through, if so its a network issue. I wouldn't let orange customer service fob you off they don't have the reporting tools to actually look into the issue's.

Please help: Receiving one empty MMS for every SMS that I get

Hi guys
It has happened twice now that my phone has started receiving an MMS prior to every SMS that comes in. The MMS is empty and it comes from "unknown".
The first time a couple of weeks ago, I was on the phone for 14 hours to fix it; re-installed everything on it including flashing SBF's and starting clean. Nothing helped. After a day the issue magically took care of itself.
Now it started again, 4-5 days ago. I have installed everything fresh (SBF to 1.2.6, 1.5.7 OTA & 1.8.3 OTA), did a factory reset & formated both internal & external storage space; issue still there on an absolutely stock phone. Called the helpdesk of my provider as well, they've never heard of the issue before.
On a desperate attempt to fix it I accidentally removed the messaging apk, took a good while to find one again..
Does anyone have any other ideas I can try? Please, it's driving me mad..
Hey guy! Did you forget about your thread here: http://forum.xda-developers.com/showthread.php?t=1086060&highlight=mms
WiredPirate said:
Hey guy! Did you forget about your thread here: http://forum.xda-developers.com/showthread.php?t=1086060&highlight=mms
Click to expand...
Click to collapse
Thanks for your help. I found it easier to start a less congested thread with all the background summarized. Hope I didn't crush the internet by doing so..
Are you using Handcent or Chomp? Is whatever you are using your "default" message app? I was getting duplicate MMS messages until I went into my actual contact list, selected a contact, then tried to send a message to them, it then prompted me to select my message app. I am using Handcent, so I selected Handcent and put a check mark in use as default. I no longer have the problem. Hope this helps...
bamastang said:
Are you using Handcent or Chomp? Is whatever you are using your "default" message app? I was getting duplicate MMS messages until I went into my actual contact list, selected a contact, then tried to send a message to them, it then prompted me to select my message app. I am using Handcent, so I selected Handcent and put a check mark in use as default. I no longer have the problem. Hope this helps...
Click to expand...
Click to collapse
Thanks for your reply, I am using Chomp sms and it is the default messaging app. It's not that though, I am receiving an empty MMS 5-10 seconds before every SMS I receive. It was the first thing I tried when I returned to stock as I describe above, issue was there. Immensely frustrating..
Bumping this up, need urgently advise as I'm about to throw the damn thing out the window..
Just spoke with the o2 helpdesk, there's nothing they can see /. They have now shut off my data connection, I have disabled all data and I am still getting that fckng MMS!!!
Update: Solved. Got a new SIM. Or that I asked them to freeze my data connection & the new SIM kick-started it again & removed the issue. Goes to show again the incompetence of (many) helpdesk agents; they insisted it was phone related..

[SOLVED]No multimedia msgs - phone problem??

So, this morning was the first day of school for my kids. Of course I snap several photos then go to txt the pictures to the grandparents. And the phone goes to send..... and then just sits there.... for ages. Then eventually errors out. Odd, but you know, at&t is kind of crap so I figure I'll try it when I get to work. A few mins later I receive a picture msg from my sister and I cannot open that either.
Anyway, it looks like I cannot send or receive multimedia messages now. After chatting with the at&t support person for what seemed like hours, he says the problem is likely with my phone and i need to do a warranty replacement.
I am thinking that's a ROM bug/issue, right? Would doing a master reset possibly fix this? Has anyone else had this problem? (I'm running the at&t official GB ROM, I did not do the OTA update though. I did the full pudding/root pre-install load.
Mmm, I don't how it is named in English, but you should have something called "data management" in the setting.
In there there a 2 menus : in the first "data stream control" (or something like that, again I have a French rom) you should deactivate it or MMS can not been sent/received.
At least that was the case for me. This also prevent from doanloading app with only 3g, you must have wifi.
This is quite annoying because I can't control the data AND send MMS but wel... maybe there is another workaround.
Edit : I'm in 2.2.2, I don't know if that will be the same in 2.3.4.
You need to have the correct APN settings. Check in your Mobile Network options.
Who is your service provider?
Hot damn rush! I had changed my APN to a custom one a while ago (just apn defined as 'phone' nothing else set.) I changed it back to the default HSDPA and la-da!
I wonder why that custom APN stopped working?
THANK YOU!
Glad you have it working now, enjoy.

Duplicate / Delayed Texts

Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
travfran said:
Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
Click to expand...
Click to collapse
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
civicsr2cool said:
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
Click to expand...
Click to collapse
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
Update to Marshmallow. See if that fixes the problem
travfran said:
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
Click to expand...
Click to collapse
Come to think of it google talk is what I was using when I was having those issues haha. probably not related but its something to keep in mind.
i use 1 hour intervals only when awake. idk if you need to be rooted or not for it to work.
There may be a problem with your sim card. Had this a while ago on another phone. Got the sim card replaced and it was gone
A few days later and I have some updates:
1. Have yet to change out my sim card. I will be going to ATT tomorrow to see if that fixes the issue.
2. Marshmallow update is not yet available. However, if I read it right, won't it disable using an external sd card? I wouldn't want to be rid of that feature, it was a big selling point for me.
3. I switched to the stock text message app, and it seemed to work well. It stopped duplicated texts from happening, but some MMS texts don't come through to me at all, and if they do they appear much later. Some texts I receive don't come in until about at least an hour after the contact sent it. Sometimes even 7 hours. Not to mention, the app itself is terribly slow.
4. I tried to switch back to Hangouts for a day after downgrading the app and using the stock texting app, but still had the existing issues from before.
5. Clocksync hasn't done anything for me.
Double Post,
Update:
It appears that getting a new SIM card did the trick after all. Went to the store on Saturday, days ago, and the texts don't appear to be duplicating and they seem to be showing up on time. I'm even back on Hangouts again. Yay!
You just need the patience to deal with how busy the store may be.
If anything changes, I'll let y'all know.

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