Help: Your SIM does not allow a connection to this network, - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi there.
I need help with my Hero.
Two weeks ago it got water damaged. I dried it out, and got it all working again (this surprised me), but then on Thursday it stopped connecting to my network (T-Mob UK), giving a Your SIM does not allow connections to this network error.
Now, the radio works as far as I can tell - I can connect to Wi-Fi fine, and when I go to chose your network section it shows me T-Mob, Orange, O2 and Vodafone, so I think the GSM etc. radios are working.
I've tried putting it in my old SE handset, but that has a ****ed Radio, so not got anything conclusive. But it has received messages, so I'm not sure if it is the sim directly at fault.
I've also tried to use an O2 sim in the hero (unlocked) to no luck.
So I would guess its something wrong with the connection between the sim slot, and the sim, or between the slot and the main-board.
But is there anything I can do to test this? Any recommendations for repairs?
Thanks
[phew that was a long post]

Branwen said:
Hi there.
I need help with my Hero.
Two weeks ago it got water damaged. I dried it out, and got it all working again (this surprised me), but then on Thursday it stopped connecting to my network (T-Mob UK), giving a Your SIM does not allow connections to this network error.
Now, the radio works as far as I can tell - I can connect to Wi-Fi fine, and when I go to chose your network section it shows me T-Mob, Orange, O2 and Vodafone, so I think the GSM etc. radios are working.
I've tried putting it in my old SE handset, but that has a ****ed Radio, so not got anything conclusive. But it has received messages, so I'm not sure if it is the sim directly at fault.
I've also tried to use an O2 sim in the hero (unlocked) to no luck.
So I would guess its something wrong with the connection between the sim slot, and the sim, or between the slot and the main-board.
But is there anything I can do to test this? Any recommendations for repairs?
Thanks
[phew that was a long post]
Click to expand...
Click to collapse
If it is definitely the phone and not the Sim, you would be best off getting it professionally acid bathed or what ever a phone shop suggests, the back street unlocking ones would normally do it for £15 and that should sort any oxidized solder joints out that could be causing the issue.
If you want to do it your self then take all the screen and bits off your self, lay the main board in ethanol for 12 hours then let it drip dry, give it a gentle buff with a cotton bud and re try! This is just a suggestion so don't go blaming me when you phone explodes!!

Related

Radio GA GA - Help!

Hi Folks,
I was having the issue with my Vario II (on my 3rd Handset) where the phone enters standby and never wakes up until a soft reset.
When the 3rd handset arrived I decided to bite the bullet and go for WM Black and see if it made the handset any better. Unfortunately, as good as the new ROM (now on V2) is, it didnt solve my hanging issue.
The next thing I decided to do was change the radio ROM. I first went to the 1.38.10 and then to 1.38.11 and then to 1.27.00, as the later was decribed as being the most stable.
As you have probably guessed by now, the issue still plagues me....Even more so since the radio upgrades. The symptoms are as follows;
- Some calls I answer go silent after around 30 secs and I need to soft reset
- The phone can show full bars of signal but the phone diverts to answering machine
- When connecting to the internet, the icons shows as connecting but then drops to no signal (showing a !) then after a while will start to reconnect. Sometimes I need to soft reset to get the connection again
I am wondering if there is something else I am missing that could be causing the issue. I am using it today with no apps and still have the same issues as above plus the freezing issue.
Is there anything else I can change???? or am I just cursed?
Any help would be much appreciated.
Cheers and thanks in advance
Aidan
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
mrvanx said:
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
Click to expand...
Click to collapse
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
trashcan said:
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
Click to expand...
Click to collapse
Yep SIM cards cost JACK ALL to the providers. If they do charge you then thats gotta ring alarm bells!!!
Hanging on wake-up was my big disappointment when going from Vario I to Vario II.
It decreased after upgrading to WM6 (first black 1.2, now black 2.0). In my case the SPB mobile shell also did not seem to do the problem any good, probably because it starts the 'now' screen on wake-up.
I have not much software on my device and have very few hanging issues.
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
luggyman said:
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
Click to expand...
Click to collapse
I don't think IMEI is the issue here. I just signed up with Cingular and got a Motorola K1..but the SIM is a 3G sim. I simply pop that into my Hermes and it's been working for 2 month now without any issues. Another thing with Cingular...the IMEI on their database is automatically updated..it's not like you have a Motorola phone and switched the SIM to a SonyEricsson phone and still using the Motorola IMEI #....it will not work that way. In fact, all GSM providers will automatically update the IMEI in their system once the SIM is registered in their network. I can confirm that with my HTC tytn with the Cingular's online account. You can check the online account pretty much on what type of phone you current have. If I use the Motorola K1, the online account will be updated as unknow phone due to it's new I guess...but when I use the HTC tytn..it's automaticlly updated as HTC 8525...even I manually change the phone type to other phone...after couple minutes..I log back on and it will show the HTC 8525 again. Base on this, I am sure IMEI is not the issue here. One thing to note is that I did get that hanging on wake up when I have the SPB software installed.
i can concur about the IMEI... i havent changed my IMEI on my account since i had a sony ericsson a few years back... and i have no data problems.. i take that back, i had some when i first got the 8525, but then found out i needed the white 3G sim, since then it has been flawless.
Awaiting Sim
Thanks for all the advice. I tried the phone with someone elses sim card the other day and it seemed to behave itself. I am going to phone t-mobile and ask them for a replacement SIM.
Will let you know how I get on.
Cheers
Aidan
AGGGHHHH!
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
aidanbree said:
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
Click to expand...
Click to collapse
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
mrvanx said:
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
Click to expand...
Click to collapse
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
trashcan said:
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
Click to expand...
Click to collapse
Agreed on the warranty there dude.
O2 simply sent out a replacment USIM, obviously not activated yet. It arrived and i called them, they took the sim card number and said I should lose reception on my existing sim (it wasnt 3G ready) and thats when i should put the new one in, as soon as i lost reception i swapped and it was working (got the U symbol straight away).
I figure T-mobile would do the same?!?!
Bit the bullet yesterday and paid 15 quid for a new SIM card. It has made he haw difference. Still got major issues. The phone has no signal most of the time and even on the rare occasions when it does, the calls go to answerphone.
The signal shows an exclamation mark (!) and the only way I can get rid of it is to do a hard reset and it works for a couple of hour (or less). It is as though it is constantly in flight mode.

[SOLVED] Cannot use GSM radio - help needed!

I have since discovered that my IMEI has been blocked. This phone was bought off eBay in January but apparently the block was only placed on August 7th. I'm gutted, I'm really hoping this can be resolved or that I am covered by insurance.
--------------------------------------------------------------------
Hi everyone,
I'd greatly appreciate any help anyone can give me. Here is what happened:
About 2 weeks ago I upgraded radio from 1.38 to 1.50, which worked and everything was fine.
Last week I went on holiday to a little place on the beach, where signal has normally been a problem. Not so this time, I had plenty of signal and was talking and texting fine.
On Tuesday it worked all morning and then in the afternoon the signal dropped off and it said "no service". I cycled the phone radio a few times and rebooted the phone, all to no avail. I concluded that the local cell tower had a fault and that I wasn't in range of another.
On Wednesday we took a trip and, as I expected, a few miles down the road my phone picked up signal again, consistent with the faulty cell tower hypothesis. I recieved a load of texts that had been waiting for me, made a few calls and everything was fine. When we got back to where we were staying, the signal held - I presumed the fault had been fixed.
Later that evening the signal dropped out again as before. I assumed that perhaps the fault hadn't been sufficiently fixed in the cell tower, so while annoying I presumed when I got to a different area the signal would come back like it did before.
However, it didn't. We came home on Friday and it hasn't picked up a signal, just says "no service". If I manually search for networks it finds O2 (as well as all the others) and I can select it, but it still says "no service".
I plugged in a T-Mobile sim, and it found signal immediately, BUT I cannot send/recieve calls or texts, people calling me hear a strange problem about it being unable to connect their call, and text message delivery reports give the same (not the message that one gets if the phone is switched off) - so it is obviously on the network but something is stopping it using the network - when I try and make a call I instantly get those four beeps which indicate the call has ended.
I then phoned O2 and said I think my SIM is dead, and they agreed and are sending me a new one. However, I then tried my old O2 sim again and got a brief signal, but still the same problem as the T-Mo sim - cannot send/recieve calls/texts/anything.
My O2 sim now says no service, although I have tried it in another phone and it works fine.
Since then I have re-flashed 1.38, hard reset the OS (Sleuth's v3) and flashed the O2 WM6 official rom with 1.47, all making no difference. I've tried forcing 2G and 3G and particular frequencies (it usually says it cannot apply these band settings, but after several reboots I sometimes manage to change it).
So, in summary:
Signal is very intermittent and usually says "no service".
Even when I do have signal, I cannot send/recieve calls/texts.
My O2 sim definitely works.
I have tried radios 1.50, 1.38 and 1.47 to no avail.
I have hard reset the ROM (Sleuth's v3) and flashed the O2 official ROM to no avail.
Desperate for help! Many thanks
I have also cleaned the SIM, SIM contacts in the phone, and checked that I can access the SIM card from the phone, and I can get the phone's IMEI etc so at least part of the radio seems to be working, and as mentioned before the SIM definitely works.
Thanks
Update:
I have tried Orange post-pay and Orange pre-pay sims and they both work fine, so it doesn't appear to be my phone that has broken.
However, my original O2 sim continues to work in another Nokia phone, suggesting that the sim isn't broken.
It may just be the pairing of that sim with my phone, which is the only thing I can think of. Does the Hermes apply sim "profiles" to sims which are inserted? Have I messed up the profile associated with that sim? My new O2 sim should come next week so we will see if that one works.
Also, the error messages of the text delivery reports sent to my phone while my O2 sim was in it say "Interworking Not Available" (this is from an Orange phone). Any idea what that means?
Thanks to anyone who can help.
Oliy said:
Update:
I have tried Orange post-pay and Orange pre-pay sims and they both work fine, so it doesn't appear to be my phone that has broken.
However, my original O2 sim continues to work in another Nokia phone, suggesting that the sim isn't broken.
It may just be the pairing of that sim with my phone, which is the only thing I can think of. Does the Hermes apply sim "profiles" to sims which are inserted? Have I messed up the profile associated with that sim? My new O2 sim should come next week so we will see if that one works.
Also, the error messages of the text delivery reports sent to my phone while my O2 sim was in it say "Interworking Not Available" (this is from an Orange phone). Any idea what that means?
Thanks to anyone who can help.
Click to expand...
Click to collapse
Shot in the dark here: how did you get your Hermes? Could it be blacklisted from O2 - i.e. could it be stolen from an O2 subscriber. (I would assume by the person you got it from, I am not accusng you of anything!)
Hi Todd,
Thanks for your reply. It's not something I'd thought of but it could fit the scenario. I got the phone off eBay back in January and had no problems with it until now. It's actually a T-Mobile branded one, (i.e. the MDA) rather than the XDA Trion. When I phoned O2 to ask if my account had been blocked and to get a new sim the person I spoke to said there was nothing to indicate that my account would have been blocked, which would presumably include any blocked IMEIs that were listed there. Also, if the phone had been blocked after being listed stolen it would have been blocked on all networks wouldn't it? If my new sim doesn't work I will phone O2 and ask them if my IMEI is blocked, so thanks for your suggestion.
As updated in the first message, my IMEI has been blocked, causing all the problems. The reason the Orange sims worked must be because the block hasn't propagated to the Orange network yet.
Hey i discovered i had the same problem today aswell i bourght the phone of Ebay for the first day it was working then next day i upgraded to WM6 and it stop working i did some research on why it stop working and here it was
Orange & O2:
If you place an active orange or
O2 sim into a blacklisted handset you
phone will not show any signal strength
at all! If the handset is a Nokia then a
"SIM card registration failed" message
will also be displayed. If your handset is an
Ericsson then an "Invalid Mobile" message
will be displayed. For most other manufacturers
the handset will simply show no signal!
Vodafone & T-Mobile
If you place an active Vodafone or T-Mobile sim into a blacklisted handset, the phone will appear to function perfectly UNTIL you try to make an outgoing call. When you try to call out from the handset you will hear a sequence of beeps and then the call will be dropped!!
wow nice story man , it seemed like a movie or something
anyway before i finish it i expected that your problem is that the phone IMEI is blacklisted . since its working with orange and other sims . its usually normal to get signal but u wont be able to make or recieve phone calls .
good luck .

Can anyone help? - No Signal

Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
This means it's looking for signal. My guess: Still SIM-locked?
.-ombre-.
Jerry-S said:
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
Click to expand...
Click to collapse
Not sure if it's SIM locked as there is a menu to select which carrier to use.
It reads the SIM correctly and sets it all up for o2, but just doesnt get any signal.
Does anyone know where the GSM antenna is on these? Maybe its a bad connection.
UPDATE:
I've had a mail back from HTC that recommends I send it in for repair, lol.
Now do I take it they are robbing buggers or do I take it that the icon is an indicator of a hardware fault??
Hmmmm, dilemma. lol
Are there any more suggestions on what it may be?
Has anyone successfully taken one of these apart?
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
sasiskas said:
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
Click to expand...
Click to collapse
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Jerry-S said:
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Click to expand...
Click to collapse
Try contacting with your phone's provider (shop,e-bay seller whoever it is) and ask him details about the sim.Good luck.
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
stone81 said:
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
Click to expand...
Click to collapse
Thanks. I have tried the same but just keep getting a vender ID, (lol spelling), error.
I would appreciate any input whether you have success or not, it just may spark an idea off.
I cant get in touch with any sales or provider as it was gifted to my bro in law. He's not that bothered about it but would like to have it working if he can.
Thanks folks.
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
sasiskas said:
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
Click to expand...
Click to collapse
Yes that is a good suggestion because the phone will display that icon if it can't find a *usable* network, be it that the SIM doesn't allow it or if the bands don't match the selection on the phone or the bands are not usable by the phone hardware etc.
I would suggest downloading & running HTC Field Test (fieldtest.exe) with & without a SIM installed, with each network & band setting & see if it shows any towers or signal. (Normally you want Auto for both but you may not have that option or you might prefer to set to a KNOWN working band to conserve battery & minimize searching) If should show something even without SIM or with SIM lock because it's supposed to support emergency calls either way. If it shows signals with SIM but you still have same no service icon then it's likely SIM locked (although the phone should alert you to that fact) so odds are the phone hardware, rom or settings do not support whatever signals are available to you. (Btw if field test shows N/A for all the values you need to app unlock your phone)
Hope that helps.
Bill
can you share a link with HTC Field Test?Thnx
Search is your friend.
http://forum.xda-developers.com/showthread.php?t=393781
Hey all I'm having a very similar problem.
Had my HTC for some months now but in the past few days I've found that my network signal is becoming very unpredictable.
I'm also on O2 and I used to have a pretty contstant H (I presume HSDPA) connection.
Howeever im finding now the phone with go from H to 3G to GPRS to E to no signal in the course of 5 mines and round and round again!
Its very annoying as it means I cant make / received calls or texts fluently and even cut me off on a phone call too.
However usually on phone calls it will keep me connected ok till I hang up and then go to no signal.
I've checked the wireless and it is picking up networks..
Any other suggestions? I will try the field test tomorrow...
PS I know its not the network as my work blackberry is O2 and is not having this issue..
Cheers in advance!
Well, just to close my input on this thread.
I tried various ROM's available from this site and none worked.
I did try the band selection settings but still a no go.
I did have limited success but overall, nothing. The phone has now gone back to the person who asked me to look into it and to my knowledge he is going to sell it to one of these phone reclaim companies.
I did check and one place, I think through the post office, is offering £80 ish so not bad I suppose.
Anyway, thank you to all who have made suggestions and wotnot. Personally I'm still happy with an old Nokia 6300 and my Wizard (Mini-S)
Thanks folks.

[Q] unusual problem

Please help, have a horrible annoying problem…
Recently upgraded to iphone [to sell]
Put my micro sim in my phone until my normal sim arrived, once I got my normal sim and activated it I found I could longer make calls or send txts. But I can browse the web, very strange.
Currently my signal bar has an exclamation mark next to it, I’ve tried an Orange and T-Mobile sim which work absolutely fine, I have tried other O2 sims but get the same problem.
I’ve also tried flashing using task29, have tried radio’s 2.07.50, 2.10.50 and 2.12.50 and various different roms
Thanks in advance
does the sim still works in the iphone? If not its a sim failure and you should get a new one from your provider
check the small print, your sim probably belongs to jobs corp now, and has deactivated itself and reported your treason directly to the implant in steves head when you took it out of the iphone
Lol going to have to sleep with one eye open...but to answer wilwilwel the micro sim no longer works and the sim im using at the moment works absolutely fine in any other phone
HELP!
I dont know how to get home with out my htc

[Q] No Signal (problem persists even after ROM reflash)

Dear all,
I have a Legend with S-ON (1.01), and I used fake-flash to change ROMs. The mobile phone has been fine with a custom ROM for more than 3 months now.
Suddenly, 3 days ago, the phone rebooted while browsing settings and when it came back on, the device could not recognize the SIM card or connect to the network and get a signal.
The problem is weird because the device (a) can find networks if I search for them, (b) can make emergency calls, (c) connects normally to both wi-fi and the SIM 3G internet but does not:
- get signal (always zero lines)
- recognize the sim card (always asks me to rescan for new contacts, and the process fails)
I tried wiping everything, I tried reflashing, I tried flashing another ROM. The problem persists.
Would flashing a new RADIO potentially help? It is the only thing I have not tried.
I am really at a loss here. The device did not fall down, or had a knock or any other user damage. The problem started suddenly and i can'f find a way out of it.
Anyone who manages to find me a solution gets a paypal beer
PS: Something important is that the phone DOES know that SIM card is there, and DOES partially recognize it: I am asked to put my SIM card PIN, which is accepted correctly.
Hey
What I'd do:
1.)Try the SIM in another device - could be a SIM problem...
2.) As you are 1.01, there is no risk in Warranty repair, so unroot and send back to shop if the sim proves OK in another device..
Probably a stupid suggestion but i had at one point no service when my battery cover was not on...
When i was rooting mine, i kept the battery cover off because i was stuck so many times in the middle of running step 1... so never bothered putting the battery cover on...
after i succeeded in rooting, i still saw no service... but as soon as i put the battery cover on , i was able to pick up the network
@QkSi1ver: The Legend's antenna is located in the battery cover, which is why you would have had no reception with it removed.
LeifAlbor said:
@QkSi1ver: The Legend's antenna is located in the battery cover, which is why you would have had no reception with it removed.
Click to expand...
Click to collapse
Which could be the reason for the SIM problems : if it is not set correctly it can't communicate proper with the mobile , that's why it asks for searching for contacts ( I had a similar problem a few months ago )
no network signal!
QkSi1ver said:
Probably a stupid suggestion but i had at one point no service when my battery cover was not on...
When i was rooting mine, i kept the battery cover off because i was stuck so many times in the middle of running step 1... so never bothered putting the battery cover on...
after i succeeded in rooting, i still saw no service... but as soon as i put the battery cover on , i was able to pick up the network
Click to expand...
Click to collapse
i don´t believe it! first of all, thank u kindly for ending my nightmarish odyssey through expert forums across the globe!
that just did the trick, uber cool! and yet it sucks, because i wasted most of my sunday and half of today to solve this, wondering why nobody even mentioned connection probs.
maan, i´m tired, i´m going to bed!

Categories

Resources