Help, my X10 is dead. (Stuck in reset loop) - XPERIA X10 Q&A, Help & Troubleshooting

I went to bed and plugged it in at 3am (battery was at 30%).
I woke up at 11am and my X10 was frozen and showing the time as 7am and notification showed a missed call (phone never rang).
I pulled battery and it is now stuck in at reset loop.
All I get is: Rogers Splash screen>"Activating phone">Reset>Rogers Splash screen>"Activating phone">Reset>Rogers Splash screen>"Activating phone">Reset>Rogers Splash screen>etc....
If I hold menu while it resets it says Safe Mode at the bottom, but still resets.
If I leave it after it resets a few dozen times it just completely freezes on the "Activating Phone" screen and I have to do a battery pull.
I tried it with and without SIM card and with and without memory card. No change.
It is possible that when I went to sleep and plugged it in I didn't actually plug it in as the extension cord I have my charger plugged into is tempermental. The reason I mention this is because I have found a bunch of examples of this same thing happening to other people when their battery completely drains (no solutions, just other people that had the same thing happen). Also the first time it was looping it was saying that my battery was less than 2%, so I replugged it in.
What can I do? Any ideas?

run pc companion or seus and repair the phone.

arcticreaver said:
run pc companion or seus and repair the phone.
Click to expand...
Click to collapse
Thanks for the help.
When I google "PC Companion" the first link is for Sony Ericsson PC Companion, so I assume that is what you meant, but when I follow the link the SE website tells me it is not compatible with the X10. (?)
So I just downloaded SEUS (Sony Ericsson Update Service) and it is installing now, but since my phone is only active for 0.5 seconds at a time I doubt it'll work...

follow the instructions for SEUS completely. as i remember, you don't even need to have the phone turned on for it to repair the software.
the program allows you to choose the phone and then repair the phone by pressing the back button (hold it) while inserting the usb cable into the phone, the program will then tell you to release the back button and it will give you the option to repair.

arcticreaver said:
run pc companion or seus and repair the phone.
Click to expand...
Click to collapse
How would he run repair in PC companion if he can't mount?

so use SEUS.

fm1776 said:
How would he run repair in PC companion if he can't mount?
Click to expand...
Click to collapse
Mounting it is not a requirement for SEUS, it needs to be in flash mode which is achieved by holding down the back button whilst using SEUS as rightly pointed out by arcticreaver..

Hopefully it works for you! Keep us updated!

OK, SEUS is wiping and updating my phone now. As mentioned since it does not need to be on to initiate the update it bypassed the loop.
And now I will be spending the next few hours redownloading all my programs and resetting up all my Email accounts. Yay.
And then I get to look forward to doing it all again the next time my battery dies. Double yay.

keep us posted with this issue. might be something that we have to look out for.

resetting issue
Hi
I had the same issue. Currently I am on Ultima 5 rom. Changing to default rom via seus don't help. Phone is randomly resetting. Sometimes reset loop cause completely battery discharge, sometimes reset loop takes 10 minutes and phone is ready. I thought battery is broken so i bought a new one, but still i had the same problem.
Now I'm thinking about warranty fix, have you better idea ?

its the heat from ur phone. I kept my phone in my pocket and tried to make a call in my car (which was hot), it kept resetting.
I then blasted my A/C at my phone to cool it down and it worked just fine.
So if you're going into this kind of loop, its a good idea to let your phone cool down for 10-15 minutes, especially in the summer.
Its a motherboard/hardware problem for sure.

Thanks for your opinion
I'll try it and write if your suggestion was right
----------------------------------
update
----------------------------------
Phone was still rebooting so I flash brand software and after half an hour running on original software the phone dead. I have got a new one from service point

Related

Big uh-oh...

I have a problem with my x10i.
I was trying to use the flash tool for 2.1 from binary's thread but I failed and it was still 1.6. It got to the point where it said [finish] and then error message in the cmd. After that I tried using SEUS to update it again, the 2.1 update was available so I tried installing it.
Here is the current situation.
After installing 2.1 from SEUS, I followed the instruction to turn the phone off/take out the usb. After turning it back on, it's been half a hour and I'm still stuck at the blank screen before the SE logo shows up. I tried taking out the battery to boot into Flash Mode but that didn't work either. I was wondering if it was because the battery is near empty, but that's not the case since I was using the wallcharger for another hour on it earlier whlie it's in the blank screen state.
Can anyone point me in a direction for fixing it?
Forgot to mention, holding the power button doesn't turn it off either. I would have to remove the battery to turn it off.
Try a re-flash... use the repair function on PC Suite
the usb cable isnt turning on the phone by connecting to it while its off. i can't boot in flash mode either .
had somewhat a prob yesterday like it, my phone did turn on again. i got an other pc installed companion suite there and repaired the firmware(said it was up to date) and then after the boot i'am @ 2.1
was the other pc a 32bit? because the first time i tried using seus was on a 32bit then i bought 64 bit computer.
I'll try running it on a 32bit computer today.
Okay, so I borrowed a PC and installed PC Companion and tried to connect the phone to the computer. However the computer didn't recognize my phone at all. Perhaps this is a problem with window 7?
I also noticed that when i take the battery out and put the usb in then the battery back in, the green LED light stays on. It stays on until the phone trys to boot itself on then the LED turns off but the screen turns on. Only thing is that the screen is still blank and never went to any of the logo screens. And while the USB is plugged in, I can't turn it on by holding power. However if the usb is not plugged in, and I take the battery out and put it back in, I can hold power and it'll blink really fast for the green LED and then the phone viberates for a quick second (like it usually does when you turn your x10 on) and then blank screen and nothing else. The reason i can tell it's on w/ a blank screen and not a screen issue is because I put the phone under the table (very little light) and I can see the screen dimly lit by the back light. These are the only 2 indication I have that the hardware is working.
My biggest guess right now is that the firmware was F'D during the flash or the loader is now a goner since I can't boot into safemode or flashmode. My other conclusion so far is that while the phone is on (confirming it being on via the backlit blank screen) the usb connection goes off. Perhaps its stuck in a loop? Can anyone tell me how I can fix this?
I did searches as well.
I came across people who said their phone was stuck so they let it drain out the battery on it's own and it unstucks. Some say they waited 4-5 minutes and it worked.
So far the longest I waited was:
3 Hours(And counting) *usb & battery is plugged in but charging green LED light is not on*
or tried to leave it alone for 8 hours without battery or usb plugged in.
I'm hoping someone has come across the same problem and had a fix or one of the DEVS might've experianced this problem while trying to test their loaders/etc?
Nothing to do with Windows 7, I and others have no issues on Windows 7 x64. Run the attached file and delete anything to do with SE and try reconnecting in flash mode whilst running SEUS. Post a screen shot of the program if you're unsure what to delete.
Okay right now I am on the 2nd computer with the 32bit OS that I tried to connect to earlier. However i was unable to find a DEVID that was registered on Nov 1. which should be the case since I have never connected my phone with this computer ever before.
I was unsuccessful at booting into flash mode as well. I would put the battery in. then hold the back button and plug the usb. However the phone would not auto boot like it does normally when you plug in the usb so I held on till it did because I thought it might be lagging, however it still didnt boot into flash mode.
I have a baddddd feeling now
Did you read my post?
this is the screen shot of the program you told me to run. It was ran on the computer that I borrowed today, it was never connected with my phone before.
Thanks for helping me ^___^
skrod said:
Thanks for helping me ^___^
Click to expand...
Click to collapse
No worries, but you'll have to post a better screenshot than that, can hardly see it.
Sorry about that, this is my first time uploading a image on xda.
I re-uploaded via imageshack
http://img525.imageshack.us/img525/1355/find.png
Yeah as you've not connected it before there is nothing there to remove, and seems like you've already tried everything. Not sure what to suggest, are you on a contract with insurance?
Nope, I got my phone in USA before it came out in NA. I had it imported via a dealer.

[Q] Sony Ericsson Xperia X10 crashed and won't start

I successfully flashed my X10 with 2.1 and had no issues. I believe last week I got the multitouch update from SE. No problems. Today however, I had a major problem. I was testing a program called Blacklist by calling my phone from another phone to see if it works. When I went to slide the slide over to send the call to voicemail, the phone buzzed for about two seconds and shut off. When I tried to turn the phone back on it buzzed like it should and that was it, nothing. I updated the phone with the PC Companion, the Update service, and it updated and reinstalled the software according to the program but still wouldn't turn on. I tried to reflash the phone using the X10 Flash tool from this site; it flashed successfully but still nothing. I even left the battery out of the phone while I was at work; still nothing happened. So with all this, any ideas???
Does anybody recognize this and have any suggestions?
I would contact the dev who created Blacklist.
I don't think it was Blacklist that caused it. Even when I reflashed the OS it still had the same problem. My friend mentioned about flashing the baseband. But I'm trying to see what this forum has to say.
If it was the OS, then SEUS or PC Companion "repair software" should work. It basically wipes your phone and does a fresh install, which would fix any errors you created.
Also, try this... Remove the battery and leave the back off the phone. Then plug the phone into the charger/wall with the battery out. Wait for a minute or longer, and then insert the battery while it is still plugged in. Wait a minute, and then try and turn the phone on. If it doesn't work, try altering the steps a bit like starting with the phone plugged in, or plugging it into usb port on your PC rather than the wall. I haven't had to do this myself, but I read somewhere that this works when the x10 dies.
I hope this helps. Let us know how it turns out.
I just tried this and still nothing. I am going to try to downgrade to 1.6 and see what happens.
I downgraded to 1.6 and still nothing.
Forgive me if these questions appear naive or insulting....
Sometimes (actually most times) it is something simple, so let's back up. Since it vibrates when pressing power on button, it would appear the phone's power circuit is functional. How much charge did you have left in the battery when this happened? What happens with the LED notification light when you plug it in to charge? Basically, are you sure the battery isn't dead or worse bad? A red/pink LED notification would be a sign the battery is charging/working.
**If it is not charging check to see if the USB cable or port damaged? I think my usb cable quit working after my first flash. I thought it was my phone until I read about usb cables suddenly not working after flashing... weird? Now I use an HTC cord.
use x10 flash unbricker it solved all my problems when my phone would work.
Hey i had this problem (but i dont have the MT update yet ) but it was my memory card stopping the X10i to not turn on :s try a new memory card XD
@agentJBM
I thought about the same thing last night, so I plugged the phone into the charger for the night. The battery feels warm like it's been charging. When I plug the charger in the green light comes on for a bit then turns off, which is normal. However, still the same issue.
@soldier33 Do you have a link???
@Si-The-Spike I thought about this before. I pulled the memory card and the sim card out and tried to see what would happen, nothing.
I at least know this much: the phone is able to be put into flash mode, and the phone is able to accept a charge. I just can't figure out why it can't boot.
I cant seem to find a working lnik anymore. So ill upload the one I have saved. Hoepfully it works.
Much appreciated
sorry it taking so long got very slow upload speed just 20kb. and the file size is 130mb
here you go zshare.net/download/87207469347a26f2/
Thanks. I'll try it out tonight.
Unfortunately it did not work. I'm completely lost on what happened.
Try completely uninstalling SEUS, PC Companion, and Flash Tool & firmware from your PC. Do a fresh install of SEUS and then try to update/repair software. I read it may take 4 or so attempts, especially if you are having battery trouble.
I've never done it but there is a way to open in safe mode as well by pressing menu button while turning phone on. Try searching that as well.

Totally bricked X10

Hi there.
Got my X10 bricked.
How that happened:
Yesterday put my phone on vibrate/silent mode, shile was at cinema. Battery was about 15%. Later on I ffound that phone is off, thought it happened because of low battery. When I got home I've putted it on charge. Red light flashed few times. After about 2 hours I looked at it and no light was there. Phone didn't turn on. Took battery from another X10 (fully charged) and nothing happened. Tried to connect it to PC to reflash it, but no green LED appeared and PC told me, that unrecognized device found. After few PC restards even this disappeared. Just silence. None of buttons pressing configurations helped.
Tried with no SIM and SD cards. No change.
I have latest ROM on it and xRecovery.
Any ideas of what I could do?
hey dude one thing for ya.. you can never brick your x10 its not those old phones it a computer based/linux phone.. If you go through the forums you can find the info of how to unbrick x10 .. try Pc companion or go to sony website and try SEUS( Sony Ericsson Update service) it'll fix your phone up.ill do my best to post a link for ya if i can find it soon
here u go dude. read through this link and you'll fix your phone..
http://forum.xda-developers.com/showthread.php?t=828398
Thanks. But thing is that phone doesn't go in flash mode. No green LED is on. On first try I got "unrecognized device" from XP, now it's just silent on phone connection.
i think its more in hardware related because as far as i know eh you cant brick your phone. and battery drainage is far related to bricking..so i guess its a hardware problem..maybe you sat on it or something..because bricking is moreon software related.
try this
*remove the battery
*plugin charger to your x10
*hold the power button while inserting your battery.
just give it a shot..
It was in my wifes bag while that happened, but she has her phone just beside mine, so not shure it was because of some pressing on it or whatever.
Tried what you told me - no result. Tried pressing/holding power bttn before, while and after battery insertion.
Again, there was red LED at first, when I've plugged in charger yesterday, but later on it disappeared. I've charged my battery on another phone. Now it nearly full.
Try all solutions before u send ur phone for repair. I had to send my in to ATT and they said it was probably a hardware issue. So i hate to say that but i had the same thing. Sorry to tell u that my friend.that red light is a killer.
Sent from XDA Premium from my X10a rooted running 2.2.1 CM Rom from Rendeiro2005
got a similar problem.
my x10 will only vibrate and the led blinks green, but the phone won't start.
tries SEUS, pc companion, pc suite, flash tool. nothing helped.
any suggestions?
Well, mine won't even vibrate.
Voelker45, so you got replacement or they repaired your phone? Could you tell me wich part it was?
I bought my phone on ebay, so no way to send it back. And it was in August 2011, so anyway, I have to work that thing myself.
MsnSazabi said:
Well, mine won't even vibrate.
Voelker45, so you got replacement or they repaired your phone? Could you tell me wich part it was?
I bought my phone on ebay, so no way to send it back. And it was in August 2011, so anyway, I have to work that thing myself.
Click to expand...
Click to collapse
Just PMed u back
Sent from XDA Premium from my X10a rooted running 2.2.1 CM Rom from Rendeiro2005
Install SEUS and run it. Select x10 and it will install drivers on your phone. Then plug in your phone and try to repair.
As I wrote before, x10 does not enters flash mode, so no way to reflash.
And looks like it's really hardware issue. Something with powering.
Ok, thanks everyone. Since I bought it on ebay and it would be unreal to send it back to seller and we don't have SE service centers here, I'll fight for my phone till the end)))
Maybe something from this thread will help http://forum.xda-developers.com/showthread.php?t=944322
Sent from my X10i using Tapatalk
Thanks, G-FACE.
Strange thing happened:
Connected x10 to charger without battery. No LED turned on. Left it for a few mins, pluged in battery. No result. Took usb plug out and ! phone turned on. As it was without SIM cars, I turn it off, took battery out, putted SIM in, battery in and... again, it's not turning on. Tried repeating that way - nothing. Must be some hardware connection problem near battery. Will disassemble phone tomorrow.
MsnSazabi said:
Thanks, G-FACE.
Strange thing happened:
Connected x10 to charger without battery. No LED turned on. Left it for a few mins, pluged in battery. No result. Took usb plug out and ! phone turned on. As it was without SIM cars, I turn it off, took battery out, putted SIM in, battery in and... again, it's not turning on. Tried repeating that way - nothing. Must be some hardware connection problem near battery. Will disassemble phone tomorrow.
Click to expand...
Click to collapse
Please take photos if u find the problem and when u fix it. If u can of course. Not many photos go up of inside the x10 for those members who r way too curious. Lol
Sent from XDA Premium from my X10a rooted running 2.2.1 CM Rom from Rendeiro2005
Me again)
Strange things keep happen.
Here is the story:
Finally, got some star shaped screws yesterday and took apart my phone (thnx to McKebapp).
Non of IC were with readable names) So later on, after few hours of serching I found Xperia X10 scheme files (!!!). So the most probable faulty part would be Qualcomm PM7540 - power distribution IC.
Anyway, it was to hard for me to understand all that stuff in scheme, so I gave up(.
Assembled my phone back again. And just to... em.... have it done, lets say, I took out battery, pluged X10 in charger, pluged battery in. But it doesn't turned on again. So I took USB plug out abd - tadaaa - screen lightened.
Waited till phone loaded, turned it off again, pluged SIM and SD cards in, turned it on again - and it did! It turned on!
So, night passed and it still works.
Btw, yesterday I've rebooted it few times and it still was ok.
I don't know what was the problem, it could be bad contact, but there is no wires between battery and power distributing IC.
Anyway, X10 is back again)

"Power Failure" :- X10 is really starting to annoy me now!!"

Am having really bad trouble with my X10. Ive got no idea what is causing the problem and its really starting to annoy me now as its been happening for a while , if anybody can try and explain to me what I can do to diagnose the problem.
I charged my phone to 100% today 5 hours later it was on 50% that was with heavy use so that was fine .. 10 minutes later My phone switched it self off , After turning on my Phone the battery level was about 18% and I noticed that my phone stated that last unplugged went from 5 hours to 2 mins when it wasnt plugged in about 5 minutes later my phone battery was dead.
"On a dead battery" I charge my phone and it must take about 15 minutes for it to come back on before it starts charging, I simple get a red slowly steady blinking light . but when myphone does eventually come on It charges from 1%...
So if anybody can help me because its really frustrating now !!
Tried software restore & battery calibration Neither worked
Thanks,
craig
Have you tried the S.E. support for this strange problem that still hasn't been fixed. Have you also tried to ''wipe battery stats in xRecovery'' and then in SEUS software repair.
Try this method and tell me if it worked. (Before doing charge battery to 100%!)
Boot into xRecovery
Advanced
Wipe Battery Stats
Start SEUS
Let it ask to connect phone
Put usb in phone and computer (while your still in xrecovery)
Go to reboot phone
Press the home button and immediately after that press on your back button to let your phone connect in flash mode
SEUS will install software
Tell me if it helped.
PlayGunsta
PlayGunsta said:
Have you tried the S.E. support for this strange problem that still hasn't been fixed. Have you also tried to ''wipe battery stats in xRecovery'' and then in SEUS software repair.
Try this method and tell me if it worked. (Before doing charge battery to 100%!)
Boot into xRecovery
Advanced
Wipe Battery Stats
Start SEUS
Let it ask to connect phone
Put usb in phone and computer (while your still in xrecovery)
Go to reboot phone
Press the home button and immediately after that press on your back button to let your phone connect in flash mode
SEUS will install software
Tell me if it helped.
PlayGunsta
Click to expand...
Click to collapse
Plus remove the battery and put it back in
Sent from a pyramid in Canadada
egyptshun said:
Plus remove the battery and put it back in
Sent from a pyramid in Canadada
Click to expand...
Click to collapse
That's not needed.

X10 won't startup > Bootloop

Hey guys, i bought an x10 yesterday, the seller told me straight up that it wont boot, red led flashes 3 times thats it. (he tried to restore his unit with seus after it randomly crashed). When i met him, i swapped his battery for mine and no more red led but still wont boot. I was able to get it in flash mode so i figured, restore with seus and all would be ok. When i got home, tried restoring with seus and when i got close to the end, it failed. Keeps telling me my battery is dead but when i pop it in my other x10, its at around 80%. So, started flashtool and tried it that way but fails towards the end of the process. Even the new flashtool 3.0 didnt work. Gave up for a bit but then retried. seus failed twice but on 3rd try, it worked. Now, the phone will vibe when i hit the power button, green led flashes and screen kinda turns on but no SE logo, then powers off and restarts the boot (still no SE logo). I put in a full battery and left it that way all night. this morning, red led blinking 3 times again. I changed the battery and it still tries to boot but ends up in a loop. Ive been searching all kinds and no fix is available from what i understand. im really confused atm. hardware issue?
Could be motherboard..
This may not apply to the X10 but my sister's X10 Mini Pro went through a fairly similar issue. The phone was stuck in a bootloop with the SE logo, bootanimation, repeat. No matter what we tried, we could not get it to boot properly. She hadn't made a backup and banned me from doing a repair flash of the firmware so I was trying a load of other options (all the while telling her that the only way out was a flash).
I have an EP900 battery charger so randomly decided to charge up her battery to 100% and give it a try. Boom, booted up perfectly. Used the battery down to 20% and tried to reboot, bootloop again. For some reason the phone doesn't boot without a fully charged battery (didn't try charging it with the phone, only the external charger).
Dunno if this will apply to you, but it may be worth a shot. Otherwise, I'm inclined to think you have a mobo problem. Maybe the seller tried unlocking the bootloader and bricked it?
so.say.we.all said:
Maybe the seller tried unlocking the bootloader and bricked it?
Click to expand...
Click to collapse
Thats what i thought at first, who knows.... Bout the battery, i tried a fully charged one too but no go. Also,tried to repair my phone with pc companion but still wont boot up... out of options, im 99% sure its the mobo as well...
Not sure, what the issue is, but you can try the following:
1. Try charging the battery for quite a while, and forget about the phone for 2 hours, for me a few months back. I slept while xrec was on, and in the morning it was showing me the red light......I charged it for two hours which brought my phone back to life.
2. You can use SEUS to update your phone, which will wipe the entire thing and get you a fresh new GB stock. Then you can play with it.
sudip.h said:
Not sure, what the issue is, but you can try the following:
1. Try charging the battery for quite a while, and forget about the phone for 2 hours, for me a few months back. I slept while xrec was on, and in the morning it was showing me the red light......I charged it for two hours which brought my phone back to life.
2. You can use SEUS to update your phone, which will wipe the entire thing and get you a fresh new GB stock. Then you can play with it.
Click to expand...
Click to collapse
1. Battery isnt the problem, as i have 2 to play with
2. Tried that, but either it fails, or if it does go thru, it still wont boot.
It wont even show the "Sony Ericsson" when its powered up. Can it be possible, the guy played around and messed up the files required for this unit to boot? Is that even possible?
slikk76 said:
1. Battery isnt the problem, as i have 2 to play with
2. Tried that, but either it fails, or if it does go thru, it still wont boot.
It wont even show the "Sony Ericsson" when its powered up. Can it be possible, the guy played around and messed up the files required for this unit to boot? Is that even possible?
Click to expand...
Click to collapse
if you destroy tthe kernel - yes.
Sent from my X10i using xda premium

Categories

Resources