[Q] Sony Ericsson Xperia X10 crashed and won't start - XPERIA X10 Q&A, Help & Troubleshooting

I successfully flashed my X10 with 2.1 and had no issues. I believe last week I got the multitouch update from SE. No problems. Today however, I had a major problem. I was testing a program called Blacklist by calling my phone from another phone to see if it works. When I went to slide the slide over to send the call to voicemail, the phone buzzed for about two seconds and shut off. When I tried to turn the phone back on it buzzed like it should and that was it, nothing. I updated the phone with the PC Companion, the Update service, and it updated and reinstalled the software according to the program but still wouldn't turn on. I tried to reflash the phone using the X10 Flash tool from this site; it flashed successfully but still nothing. I even left the battery out of the phone while I was at work; still nothing happened. So with all this, any ideas???

Does anybody recognize this and have any suggestions?

I would contact the dev who created Blacklist.

I don't think it was Blacklist that caused it. Even when I reflashed the OS it still had the same problem. My friend mentioned about flashing the baseband. But I'm trying to see what this forum has to say.

If it was the OS, then SEUS or PC Companion "repair software" should work. It basically wipes your phone and does a fresh install, which would fix any errors you created.
Also, try this... Remove the battery and leave the back off the phone. Then plug the phone into the charger/wall with the battery out. Wait for a minute or longer, and then insert the battery while it is still plugged in. Wait a minute, and then try and turn the phone on. If it doesn't work, try altering the steps a bit like starting with the phone plugged in, or plugging it into usb port on your PC rather than the wall. I haven't had to do this myself, but I read somewhere that this works when the x10 dies.
I hope this helps. Let us know how it turns out.

I just tried this and still nothing. I am going to try to downgrade to 1.6 and see what happens.

I downgraded to 1.6 and still nothing.

Forgive me if these questions appear naive or insulting....
Sometimes (actually most times) it is something simple, so let's back up. Since it vibrates when pressing power on button, it would appear the phone's power circuit is functional. How much charge did you have left in the battery when this happened? What happens with the LED notification light when you plug it in to charge? Basically, are you sure the battery isn't dead or worse bad? A red/pink LED notification would be a sign the battery is charging/working.
**If it is not charging check to see if the USB cable or port damaged? I think my usb cable quit working after my first flash. I thought it was my phone until I read about usb cables suddenly not working after flashing... weird? Now I use an HTC cord.

use x10 flash unbricker it solved all my problems when my phone would work.

Hey i had this problem (but i dont have the MT update yet ) but it was my memory card stopping the X10i to not turn on :s try a new memory card XD

@agentJBM
I thought about the same thing last night, so I plugged the phone into the charger for the night. The battery feels warm like it's been charging. When I plug the charger in the green light comes on for a bit then turns off, which is normal. However, still the same issue.
@soldier33 Do you have a link???
@Si-The-Spike I thought about this before. I pulled the memory card and the sim card out and tried to see what would happen, nothing.
I at least know this much: the phone is able to be put into flash mode, and the phone is able to accept a charge. I just can't figure out why it can't boot.

I cant seem to find a working lnik anymore. So ill upload the one I have saved. Hoepfully it works.

Much appreciated

sorry it taking so long got very slow upload speed just 20kb. and the file size is 130mb
here you go zshare.net/download/87207469347a26f2/

Thanks. I'll try it out tonight.

Unfortunately it did not work. I'm completely lost on what happened.

Try completely uninstalling SEUS, PC Companion, and Flash Tool & firmware from your PC. Do a fresh install of SEUS and then try to update/repair software. I read it may take 4 or so attempts, especially if you are having battery trouble.
I've never done it but there is a way to open in safe mode as well by pressing menu button while turning phone on. Try searching that as well.

Related

Help, my X10 is dead. (Stuck in reset loop)

I went to bed and plugged it in at 3am (battery was at 30%).
I woke up at 11am and my X10 was frozen and showing the time as 7am and notification showed a missed call (phone never rang).
I pulled battery and it is now stuck in at reset loop.
All I get is: Rogers Splash screen>"Activating phone">Reset>Rogers Splash screen>"Activating phone">Reset>Rogers Splash screen>"Activating phone">Reset>Rogers Splash screen>etc....
If I hold menu while it resets it says Safe Mode at the bottom, but still resets.
If I leave it after it resets a few dozen times it just completely freezes on the "Activating Phone" screen and I have to do a battery pull.
I tried it with and without SIM card and with and without memory card. No change.
It is possible that when I went to sleep and plugged it in I didn't actually plug it in as the extension cord I have my charger plugged into is tempermental. The reason I mention this is because I have found a bunch of examples of this same thing happening to other people when their battery completely drains (no solutions, just other people that had the same thing happen). Also the first time it was looping it was saying that my battery was less than 2%, so I replugged it in.
What can I do? Any ideas?
run pc companion or seus and repair the phone.
arcticreaver said:
run pc companion or seus and repair the phone.
Click to expand...
Click to collapse
Thanks for the help.
When I google "PC Companion" the first link is for Sony Ericsson PC Companion, so I assume that is what you meant, but when I follow the link the SE website tells me it is not compatible with the X10. (?)
So I just downloaded SEUS (Sony Ericsson Update Service) and it is installing now, but since my phone is only active for 0.5 seconds at a time I doubt it'll work...
follow the instructions for SEUS completely. as i remember, you don't even need to have the phone turned on for it to repair the software.
the program allows you to choose the phone and then repair the phone by pressing the back button (hold it) while inserting the usb cable into the phone, the program will then tell you to release the back button and it will give you the option to repair.
arcticreaver said:
run pc companion or seus and repair the phone.
Click to expand...
Click to collapse
How would he run repair in PC companion if he can't mount?
so use SEUS.
fm1776 said:
How would he run repair in PC companion if he can't mount?
Click to expand...
Click to collapse
Mounting it is not a requirement for SEUS, it needs to be in flash mode which is achieved by holding down the back button whilst using SEUS as rightly pointed out by arcticreaver..
Hopefully it works for you! Keep us updated!
OK, SEUS is wiping and updating my phone now. As mentioned since it does not need to be on to initiate the update it bypassed the loop.
And now I will be spending the next few hours redownloading all my programs and resetting up all my Email accounts. Yay.
And then I get to look forward to doing it all again the next time my battery dies. Double yay.
keep us posted with this issue. might be something that we have to look out for.
resetting issue
Hi
I had the same issue. Currently I am on Ultima 5 rom. Changing to default rom via seus don't help. Phone is randomly resetting. Sometimes reset loop cause completely battery discharge, sometimes reset loop takes 10 minutes and phone is ready. I thought battery is broken so i bought a new one, but still i had the same problem.
Now I'm thinking about warranty fix, have you better idea ?
its the heat from ur phone. I kept my phone in my pocket and tried to make a call in my car (which was hot), it kept resetting.
I then blasted my A/C at my phone to cool it down and it worked just fine.
So if you're going into this kind of loop, its a good idea to let your phone cool down for 10-15 minutes, especially in the summer.
Its a motherboard/hardware problem for sure.
Thanks for your opinion
I'll try it and write if your suggestion was right
----------------------------------
update
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Phone was still rebooting so I flash brand software and after half an hour running on original software the phone dead. I have got a new one from service point

Big uh-oh...

I have a problem with my x10i.
I was trying to use the flash tool for 2.1 from binary's thread but I failed and it was still 1.6. It got to the point where it said [finish] and then error message in the cmd. After that I tried using SEUS to update it again, the 2.1 update was available so I tried installing it.
Here is the current situation.
After installing 2.1 from SEUS, I followed the instruction to turn the phone off/take out the usb. After turning it back on, it's been half a hour and I'm still stuck at the blank screen before the SE logo shows up. I tried taking out the battery to boot into Flash Mode but that didn't work either. I was wondering if it was because the battery is near empty, but that's not the case since I was using the wallcharger for another hour on it earlier whlie it's in the blank screen state.
Can anyone point me in a direction for fixing it?
Forgot to mention, holding the power button doesn't turn it off either. I would have to remove the battery to turn it off.
Try a re-flash... use the repair function on PC Suite
the usb cable isnt turning on the phone by connecting to it while its off. i can't boot in flash mode either .
had somewhat a prob yesterday like it, my phone did turn on again. i got an other pc installed companion suite there and repaired the firmware(said it was up to date) and then after the boot i'am @ 2.1
was the other pc a 32bit? because the first time i tried using seus was on a 32bit then i bought 64 bit computer.
I'll try running it on a 32bit computer today.
Okay, so I borrowed a PC and installed PC Companion and tried to connect the phone to the computer. However the computer didn't recognize my phone at all. Perhaps this is a problem with window 7?
I also noticed that when i take the battery out and put the usb in then the battery back in, the green LED light stays on. It stays on until the phone trys to boot itself on then the LED turns off but the screen turns on. Only thing is that the screen is still blank and never went to any of the logo screens. And while the USB is plugged in, I can't turn it on by holding power. However if the usb is not plugged in, and I take the battery out and put it back in, I can hold power and it'll blink really fast for the green LED and then the phone viberates for a quick second (like it usually does when you turn your x10 on) and then blank screen and nothing else. The reason i can tell it's on w/ a blank screen and not a screen issue is because I put the phone under the table (very little light) and I can see the screen dimly lit by the back light. These are the only 2 indication I have that the hardware is working.
My biggest guess right now is that the firmware was F'D during the flash or the loader is now a goner since I can't boot into safemode or flashmode. My other conclusion so far is that while the phone is on (confirming it being on via the backlit blank screen) the usb connection goes off. Perhaps its stuck in a loop? Can anyone tell me how I can fix this?
I did searches as well.
I came across people who said their phone was stuck so they let it drain out the battery on it's own and it unstucks. Some say they waited 4-5 minutes and it worked.
So far the longest I waited was:
3 Hours(And counting) *usb & battery is plugged in but charging green LED light is not on*
or tried to leave it alone for 8 hours without battery or usb plugged in.
I'm hoping someone has come across the same problem and had a fix or one of the DEVS might've experianced this problem while trying to test their loaders/etc?
Nothing to do with Windows 7, I and others have no issues on Windows 7 x64. Run the attached file and delete anything to do with SE and try reconnecting in flash mode whilst running SEUS. Post a screen shot of the program if you're unsure what to delete.
Okay right now I am on the 2nd computer with the 32bit OS that I tried to connect to earlier. However i was unable to find a DEVID that was registered on Nov 1. which should be the case since I have never connected my phone with this computer ever before.
I was unsuccessful at booting into flash mode as well. I would put the battery in. then hold the back button and plug the usb. However the phone would not auto boot like it does normally when you plug in the usb so I held on till it did because I thought it might be lagging, however it still didnt boot into flash mode.
I have a baddddd feeling now
Did you read my post?
this is the screen shot of the program you told me to run. It was ran on the computer that I borrowed today, it was never connected with my phone before.
Thanks for helping me ^___^
skrod said:
Thanks for helping me ^___^
Click to expand...
Click to collapse
No worries, but you'll have to post a better screenshot than that, can hardly see it.
Sorry about that, this is my first time uploading a image on xda.
I re-uploaded via imageshack
http://img525.imageshack.us/img525/1355/find.png
Yeah as you've not connected it before there is nothing there to remove, and seems like you've already tried everything. Not sure what to suggest, are you on a contract with insurance?
Nope, I got my phone in USA before it came out in NA. I had it imported via a dealer.

[Q] phone won't charge, boot or go into flash mode

Hey xda crew!
i was hoping you might be able to help me out with this problem i have
I tried to root my phone recently using the "newbies guide to rooting x10" and well when i turned my phone back on it wouldn't turn on and just vibrated constantly untill i took the battery out.
after that i decided to try and reinstall software using SEUS and it told me that it worked. But when i tried to start my phone it again wouldn't start. but this time instead of vibrating the screen light just turned on and sort of flashed every now and then.
I left the phone on all night charging while the screen was doing funny things, in hope that it would eventually start up. but when i got up in the morning the battery had gone dead and all that was happening was the red led light was flashing.
I tried to get it back into flash mode, but because the battery was so dead all the phone would do was the red lights would flash when i plugged it into the computer.
As im not sure that i can claim it on warranty.. i was wondering if my problem lies in the USB cord/charger or the phone its self? or the battery?
Can anyone help me with this problem?
Would be a amazing help.
Thanks heaps in advance.
Well, something probably went wrong when you tried too root it, so it turned into a brick.
You won't be able to claim it on the warranty because you lost that when you tried rooting it.
Get your battery charged (maybe in someone elses x10), and search the forums here, i'm pretty sure that there is a de-brick guide somewhere, although i haven't tried it.
To get into flash mode, your bttry need to be on 50% charged... Your phone must've been booting all night, find a way to charge your battery mate, n then bfore flasing, take out ur battery, hold the back key n insert it back.... Hope this will b helpful...
maguyver it take an old charger cut the end off strip the wires now touch the red to the positive and black to negative of your battery and plug it in... i had to do it for my buddies droid x when i bricked it when it was it it reads as full charge but you only wanna have it plugged in like that for like 10 min tops
chadf said:
Hey xda crew!
i was hoping you might be able to help me out with this problem i have
I tried to root my phone recently using the "newbies guide to rooting x10" and well when i turned my phone back on it wouldn't turn on and just vibrated constantly untill i took the battery out.
after that i decided to try and reinstall software using SEUS and it told me that it worked. But when i tried to start my phone it again wouldn't start. but this time instead of vibrating the screen light just turned on and sort of flashed every now and then.
I left the phone on all night charging while the screen was doing funny things, in hope that it would eventually start up. but when i got up in the morning the battery had gone dead and all that was happening was the red led light was flashing.
I tried to get it back into flash mode, but because the battery was so dead all the phone would do was the red lights would flash when i plugged it into the computer.
As im not sure that i can claim it on warranty.. i was wondering if my problem lies in the USB cord/charger or the phone its self? or the battery?
Can anyone help me with this problem?
Would be a amazing help.
Thanks heaps in advance.
Click to expand...
Click to collapse
Guess there's not many to help in this issue. I just faced the same man. Don't know what to do. It won't go to flash mode, SEUS don't recognize, neither the flash tool. Reinstalled PC companion thinking the drivers have gone wrong but that don't seem to be the issue.
So im here with a bricked x10, lol but not funny ppl
Someone(recognized developer) in the forum said that the X10 can't b hard bricked. Also, i got this problem 2-3months back. But now its alright.
SEUS did't find the drivers for my x10. Then i went to my friends home(who also has x10) and flash my x10 using seus. I found drivers because drivers were already installed on my friend's pc.
So, i just want to tell you that:
Flash your X10 from that PC which already has drivers installed.
Remember your x10 can't b hard bricked. It will be semi-bricked.
Sorry for my bad english
chadf said:
Hey xda crew!
i was hoping you might be able to help me out with this problem i have
I tried to root my phone recently using the "newbies guide to rooting x10" and well when i turned my phone back on it wouldn't turn on and just vibrated constantly untill i took the battery out.
after that i decided to try and reinstall software using SEUS and it told me that it worked. But when i tried to start my phone it again wouldn't start. but this time instead of vibrating the screen light just turned on and sort of flashed every now and then.
I left the phone on all night charging while the screen was doing funny things, in hope that it would eventually start up. but when i got up in the morning the battery had gone dead and all that was happening was the red led light was flashing.
I tried to get it back into flash mode, but because the battery was so dead all the phone would do was the red lights would flash when i plugged it into the computer.
As im not sure that i can claim it on warranty.. i was wondering if my problem lies in the USB cord/charger or the phone its self? or the battery?
Can anyone help me with this problem?
Would be a amazing help.
Thanks heaps in advance.
Click to expand...
Click to collapse
I'm not a DEV
But I played and bricked and de-bricked my x10 a lot and I literally installled and tested almost all ROM's the dev's posts
So, this is what I feel would've happand.
First of all, u didnt mention if u were on 2.1 or 2.3.
Because rooting 2.3 is not as easy as 2.1.
Now, like what most people commented, you root must have been broken.
Also, what I feel is that your battery stats were wrong.
That means, your battery was not holding the proper charge what it was actually "showing" (charging is infact is software based).
Now, what you actually can do is, find another person who has an X10 near your place.
Put ur battery in his cell and check whats happening.
If its really out of juice, then use "his" phone to charge your battery.
Charge it to full and then put it back to ur phone and try starting your phone.
If the vibration thing is happening, then ur battery is good.
Now open flash tool, and remove battery from ur phone.
Connect USB to phone and comp, and press the back button and hold it, and while holding it, insert the battery.
From my experience, you should be seeing the green light now, and my openion is that u flash the 2.1 generic firmware and then rroot the phone first, install recovery and after doing these, install any of the custom ROMs available.
I'm using Wolf's ROM v 4.04 and its very stable.
All the best and report back if your problem is fixed.

Totally bricked X10

Hi there.
Got my X10 bricked.
How that happened:
Yesterday put my phone on vibrate/silent mode, shile was at cinema. Battery was about 15%. Later on I ffound that phone is off, thought it happened because of low battery. When I got home I've putted it on charge. Red light flashed few times. After about 2 hours I looked at it and no light was there. Phone didn't turn on. Took battery from another X10 (fully charged) and nothing happened. Tried to connect it to PC to reflash it, but no green LED appeared and PC told me, that unrecognized device found. After few PC restards even this disappeared. Just silence. None of buttons pressing configurations helped.
Tried with no SIM and SD cards. No change.
I have latest ROM on it and xRecovery.
Any ideas of what I could do?
hey dude one thing for ya.. you can never brick your x10 its not those old phones it a computer based/linux phone.. If you go through the forums you can find the info of how to unbrick x10 .. try Pc companion or go to sony website and try SEUS( Sony Ericsson Update service) it'll fix your phone up.ill do my best to post a link for ya if i can find it soon
here u go dude. read through this link and you'll fix your phone..
http://forum.xda-developers.com/showthread.php?t=828398
Thanks. But thing is that phone doesn't go in flash mode. No green LED is on. On first try I got "unrecognized device" from XP, now it's just silent on phone connection.
i think its more in hardware related because as far as i know eh you cant brick your phone. and battery drainage is far related to bricking..so i guess its a hardware problem..maybe you sat on it or something..because bricking is moreon software related.
try this
*remove the battery
*plugin charger to your x10
*hold the power button while inserting your battery.
just give it a shot..
It was in my wifes bag while that happened, but she has her phone just beside mine, so not shure it was because of some pressing on it or whatever.
Tried what you told me - no result. Tried pressing/holding power bttn before, while and after battery insertion.
Again, there was red LED at first, when I've plugged in charger yesterday, but later on it disappeared. I've charged my battery on another phone. Now it nearly full.
Try all solutions before u send ur phone for repair. I had to send my in to ATT and they said it was probably a hardware issue. So i hate to say that but i had the same thing. Sorry to tell u that my friend.that red light is a killer.
Sent from XDA Premium from my X10a rooted running 2.2.1 CM Rom from Rendeiro2005
got a similar problem.
my x10 will only vibrate and the led blinks green, but the phone won't start.
tries SEUS, pc companion, pc suite, flash tool. nothing helped.
any suggestions?
Well, mine won't even vibrate.
Voelker45, so you got replacement or they repaired your phone? Could you tell me wich part it was?
I bought my phone on ebay, so no way to send it back. And it was in August 2011, so anyway, I have to work that thing myself.
MsnSazabi said:
Well, mine won't even vibrate.
Voelker45, so you got replacement or they repaired your phone? Could you tell me wich part it was?
I bought my phone on ebay, so no way to send it back. And it was in August 2011, so anyway, I have to work that thing myself.
Click to expand...
Click to collapse
Just PMed u back
Sent from XDA Premium from my X10a rooted running 2.2.1 CM Rom from Rendeiro2005
Install SEUS and run it. Select x10 and it will install drivers on your phone. Then plug in your phone and try to repair.
As I wrote before, x10 does not enters flash mode, so no way to reflash.
And looks like it's really hardware issue. Something with powering.
Ok, thanks everyone. Since I bought it on ebay and it would be unreal to send it back to seller and we don't have SE service centers here, I'll fight for my phone till the end)))
Maybe something from this thread will help http://forum.xda-developers.com/showthread.php?t=944322
Sent from my X10i using Tapatalk
Thanks, G-FACE.
Strange thing happened:
Connected x10 to charger without battery. No LED turned on. Left it for a few mins, pluged in battery. No result. Took usb plug out and ! phone turned on. As it was without SIM cars, I turn it off, took battery out, putted SIM in, battery in and... again, it's not turning on. Tried repeating that way - nothing. Must be some hardware connection problem near battery. Will disassemble phone tomorrow.
MsnSazabi said:
Thanks, G-FACE.
Strange thing happened:
Connected x10 to charger without battery. No LED turned on. Left it for a few mins, pluged in battery. No result. Took usb plug out and ! phone turned on. As it was without SIM cars, I turn it off, took battery out, putted SIM in, battery in and... again, it's not turning on. Tried repeating that way - nothing. Must be some hardware connection problem near battery. Will disassemble phone tomorrow.
Click to expand...
Click to collapse
Please take photos if u find the problem and when u fix it. If u can of course. Not many photos go up of inside the x10 for those members who r way too curious. Lol
Sent from XDA Premium from my X10a rooted running 2.2.1 CM Rom from Rendeiro2005
Me again)
Strange things keep happen.
Here is the story:
Finally, got some star shaped screws yesterday and took apart my phone (thnx to McKebapp).
Non of IC were with readable names) So later on, after few hours of serching I found Xperia X10 scheme files (!!!). So the most probable faulty part would be Qualcomm PM7540 - power distribution IC.
Anyway, it was to hard for me to understand all that stuff in scheme, so I gave up(.
Assembled my phone back again. And just to... em.... have it done, lets say, I took out battery, pluged X10 in charger, pluged battery in. But it doesn't turned on again. So I took USB plug out abd - tadaaa - screen lightened.
Waited till phone loaded, turned it off again, pluged SIM and SD cards in, turned it on again - and it did! It turned on!
So, night passed and it still works.
Btw, yesterday I've rebooted it few times and it still was ok.
I don't know what was the problem, it could be bad contact, but there is no wires between battery and power distributing IC.
Anyway, X10 is back again)

[Q] Tried everything I can find and NEED help....bricked...

So I noticed that the micro usb on my x10a is failing. It's very hard to get it to charge, I have to wiggle the connector forever. I decided to change back to stock and go into a store. Well, I never got that far.
This morning, while pretty much still asleep, I managed to brick my phone...somehow. I've bricked it before, but it's always been simple to fix. I've load three different roms on it over the last year and haven't had a single problem fixing any errors.
Today's predicament is as follows. If I attempt to power on, it bootloops the white SE logo. I tried flashtool, SEUS, and PCC and none will recognize my phone. When asked to, I uplug the phone, make sure it's powered off, hold the back button, and plug in. The led on the phone lights up green. I sit and wait holding the button and nothing happens. Eventually my phone displays the white SE screen and then goes to the charging screen and just sits there and charges. The software never recognizes my phone and keeps searching. From what I can tell my computer (windows 7) can't recognize my phone.
I can access xRecovery and have a rom I could load from my SD card, but it keeps saying failed and it can't mount the SD card.
any help?
heirfaus said:
So I noticed that the micro usb on my x10a is failing. It's very hard to get it to charge, I have to wiggle the connector forever. I decided to change back to stock and go into a store. Well, I never got that far.
This morning, while pretty much still asleep, I managed to brick my phone...somehow. I've bricked it before, but it's always been simple to fix. I've load three different roms on it over the last year and haven't had a single problem fixing any errors.
Today's predicament is as follows. If I attempt to power on, it bootloops the white SE logo. I tried flashtool, SEUS, and PCC and none will recognize my phone. When asked to, I uplug the phone, make sure it's powered off, hold the back button, and plug in. The led on the phone lights up green. I sit and wait holding the button and nothing happens. Eventually my phone displays the white SE screen and then goes to the charging screen and just sits there and charges. The software never recognizes my phone and keeps searching. From what I can tell my computer (windows 7) can't recognize my phone.
I can access xRecovery and have a rom I could load from my SD card, but it keeps saying failed and it can't mount the SD card.
any help?
Click to expand...
Click to collapse
Check this:
http://forum.xda-developers.com/showthread.php?p=10877127
CheersS!
From X10i on ROM : "T.E.A.M. v3.5"
using XDA premium

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