I just restarted my phone i have no signal, i cant connect to anything, and it cant even find my time zone.
is there a fix for this?
There is an outside chance it got shut down in software, although without the phone's user doing something to the phone, it is pretty unlikely for the software toggle to be the cause.
Here's a couple things to check.
- Since the 2.1 release, a "Factory Reset" procedure on an unrooted phone causes the the phone "programming" to be cleared. (The 1.5 OS didn't do that.). When you try a *228, does any call happen? Did you do a Factory Reset on the phone recently?
- Did you try toggling the Airplane Mode on and off to see if that has any effect?
- Dial *#*#4636#*#* and then select "Phone info". Scroll down. Try toggling the "Turn off(on) Radio" button. Does that do anything? What does it say when you first look at that button ("Turn on" or "Turn off")?
bftb0
bftb0 said:
There is an outside chance it got shut down in software, although without the phone's user doing something to the phone, it is pretty unlikely for the software toggle to be the cause.
Here's a couple things to check.
- Since the 2.1 release, a "Factory Reset" procedure on an unrooted phone causes the the phone "programming" to be cleared. (The 1.5 OS didn't do that.). When you try a *228, does any call happen? Did you do a Factory Reset on the phone recently?
- Did you try toggling the Airplane Mode on and off to see if that has any effect?
- Dial *#*#4636#*#* and then select "Phone info". Scroll down. Try toggling the "Turn off(on) Radio" button. Does that do anything? What does it say when you first look at that button ("Turn on" or "Turn off")?
bftb0
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Click to collapse
Haha its funny, i did all those things before i saw your post and im pretty sure nothing helped. :/
but it randomly started up again, i did a factory reset on the phone about 3 days ago so i dont know why it was acting up.
Thanks for the help tho
Related
I sold an old XDA to a friend, which was in perfect condition. However, a few days later he sent me this email. Do you guys have any tips for diagnosis when I take it back?
I left it off all night last night (waited a whole night before pressing the hard reset button a second time). But when i inseted the SIM card today it was still telling me that "the phone is off. Turn it on and try again." I keep pressing the green phone button and it either doesn't react, or tells me 'operation failed' or it just hangs. It also hangs if i want to get into the phone settings.
All this happened after I changed some connection settings and i said 'yes'
when it asked me if i wanted to soft reset to update the settings. sigh.
Click to expand...
Click to collapse
Is it possible he changed the band setting to 900/1900 in the phone settings? I can't think of anything else off the top of my head.
Please help him (and me) get this XDA back into working order! Thanks
G32S54
R4.21.00
04.01.00
He could try entering bootloader, reset and power switch at same time, then push the button below the antenna, choose his gsm freqency from there. He could also try clicking the signal icon at top right of screen and switch it on from there. Also are you sure he is doing a hard reset, this is carried out by inserting the top half of unscrewed stylus in the hole below the headphone socket, push once, wait a minute, push once more.
why not try to do a hard-reset!
Every time I turn wi-fi on, it simply says "Unable to scan for networks". Does anyone know how to fix this. I hard reset and that didnt help.
Try a full power outage. Pull the battery. Sometimes you need to clear voltage from hardware (especially radios) in order to clear the glitch.
If you find it necessary to do this a lot, there is a deeper problem.
If this fails, take it into the store.
I took it to the store and they said its a known bug.
They said they are fixing it in an update soon.
I don't know if its true...
Sent from my Evo 3D using the XDA App
I had the same problem, it started when my phone dropped below the threshold for the power saving mode, I believe I went into those settings and disabled some things and got it working after a reboot (turn fast boot off)
spookytay said:
I had the same problem, it started when my phone dropped below the threshold for the power saving mode, I believe I went into those settings and disabled some things and got it working after a reboot (turn fast boot off)
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Click to collapse
I tried all that and its still doing it...
I'm just going to wait until the bootloader is unlocked and then flash Cyanogen mod 7 when he makes it for the Evo 3D
I'm having a similar issue, my wifi goes into sleep mode and says "unable to connect to wi-fi" when i wake the phone up, but then immediately connects back to wifi. I tried changing the wi-fi sleep setting in spare parts, but nothing fixed it.
nhutpham said:
I'm having a similar issue, my wifi goes into sleep mode and says "unable to connect to wi-fi" when i wake the phone up, but then immediately connects back to wifi. I tried changing the wi-fi sleep setting in spare parts, but nothing fixed it.
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Click to collapse
Yup, this is the exact same problem I have been having!
Did.you try a data wipe???
Locked & Loaded
nhutpham said:
I'm having a similar issue, my wifi goes into sleep mode and says "unable to connect to wi-fi" when i wake the phone up, but then immediately connects back to wifi. I tried changing the wi-fi sleep setting in spare parts, but nothing fixed it.
Click to expand...
Click to collapse
Do you have wifi set to "never sleep" in wifi settings??? Also if your running spare parts+ it also has an option to set wifi to never sleep. Also are you running any apps that puts the phone to sleep??? Also in display settings try changing your screen off time to 10 min.
Locked & Loaded
I tried the "never sleep" setting in spare parts, but the setting doesn't hold when I exit the program and open it again, it goes back to "android default". I don't see anywhere in the phone wi-fi settings to change the sleep options.
I'm unaware of any apps I'm running that put the phone to sleep, and I'm not sure what the display settings accomplish but I can try it.
None of this happened before, only thing that really has changed for me is that I got the iGrip car dock and the phone has seen dock mode a little bit. That and I went to a house with spotty wi-fi and my phone would connect and disconnect at the range of the router. I've had other issues with app/camera freezing, I'm hoping it's sd card related or perhaps due to ota's not taking correctly. I'm gonna try a sd card format/phone data reset to see if that remedies all the issues, otherwise I might go in for an exchange.
speedy0339 said:
I tried all that and its still doing it...
I'm just going to wait until the bootloader is unlocked and then flash Cyanogen mod 7 when he makes it for the Evo 3D
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Click to collapse
BS. You shouldn't have to wait for a custom rom for your phone to be running normal. Take that **** back again.
Sent from my 3rd Dimension of Evolution
This happens to me. I have noticed it only happens if I have had my phone get below 30% battery at some point and the power save mode kicks in. For some reason it is not switching it back once power save mode is disabled.
Sent from my iPhone with the bigger GeeBees.
The setting isn't located under Wi-fi, look under Power, you should see the options in there. Turn power saver off, or adjust it's settings, and see if that helps, I wouldn't use spare parts
I did a full phone/sd card reset, and the problem STILL exists for me. Spare parts did restore itself as one of the applications that got restored, I uninstalled it without running it though. My phone settings seem to have gotten reset as well. I don't get it, my phone was fine even with spare parts installed before.
I might try another reset and see if spare parts still restores itself.
nhutpham said:
I did a full phone/sd card reset, and the problem STILL exists for me. Spare parts did restore itself as one of the applications that got restored, I uninstalled it without running it though. My phone settings seem to have gotten reset as well. I don't get it, my phone was fine even with spare parts installed before.
I might try another reset and see if spare parts still restores itself.
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Click to collapse
Are you.running spare parts plus??? Also the settings for the wifi never sleep is located in settings/wireless networks/wifi settings. Then hit menu and select advanced then choose wifi sleep policy. Also make sure best performance is selected.
Locked & Loaded
Ah, I didn't see that menu, thanks!
Hi, I have a 2 week old handset which has now twice displayed a pretty strange/annoying bug.
I have been using no Stamina settings other than location based WiFi and queue background data for the most part to gauge battery life under my normal work schedule but I noticed last week that my saved WiFi at home wasn't on, so instinctively I tried to click the WiFi symbol but to no avail.
I then tried to restart the phone, but when pressing the power off option, it simply booted me back on to the screen I was on before hand. This continually happened until I got pee'd off and repaired it.
Again today I ran into the exact same problem. No WiFi and I could not power off. After several attempts at powering off I managed to get it to boot into safe mode where I started uninstalling apps to rule out any rogue apps. I still couldn't reboot forcing me to repair and wipe the phone.
I keep telling myself that this is merely a software bug and I can't seem to find other posts where people are suffering similar problems.
So I futilely ask, has anyone ever had anything similar happen to theirs?.
Yeah I think this is a software bug too, a similar thing has happened to me a couple of times with the wifi becoming "stuck" and rebooting the phone fixed it but if you're having trouble shutting down your phone, have you got quickboot enabled? Regardless of that though, you do have two options to force a restart, either hold volume up and power, this will force shutdown or press the small red button next to the sim card tray.
TheOnlyIntruder said:
Yeah I think this is a software bug too, a similar thing has happened to me a couple of times with the wifi becoming "stuck" and rebooting the phone fixed it but if you're having trouble shutting down your phone, have you got quickboot enabled? Regardless of that though, you do have two options to force a restart, either hold volume up and power, this will force shutdown or press the small red button next to the sim card tray.
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Click to collapse
I am pretty sure it is the quick boot option now. Stupid bug.
Phew...don't have to return it now.
I think sony have disabled the quick boot functionality for some reason, I ticked it thinking it might be almost like a reboot instead of power off & then power on, later I noticed the power off menu wasn't doing anything when tapping it, was almost about to do a reset but then remembered I ticked the quick boot option.
Hope they enable it in future updates.
Has anyone had this and fixed it, or do you know how? I have a Swift2Plus.
Since the Nougat update I have random disconnects from WiFI (gets turned off) Bluetooth (gets turned off) and phone (SIM taken out of service). It makes my phone pretty useless as it's a pain repairing all of these and I miss calls and messages. Also Bluetooth is always showing in settings as disconnected, even when it's turned on and working.
So far I've tried a network reset and deleting the system cache but nothing changes.
slowswift2 said:
Has anyone had this and fixed it, or do you know how? I have a Swift2Plus.
Since the Nougat update I have random disconnects from WiFI (gets turned off) Bluetooth (gets turned off) and phone (SIM taken out of service). It makes my phone pretty useless as it's a pain repairing all of these and I miss calls and messages. Also Bluetooth is always showing in settings as disconnected, even when it's turned on and working.
So far I've tried a network reset and deleting the system cache but nothing changes.
Click to expand...
Click to collapse
I'm also having Network issues, my Hotspot turns itself off at least 3 times in a row before staying on, and I get a lot of 3g connection indicators, my network hasn't changed and I'm in a strong 4g area . . eventually the phone settles on 4g . . I'll also point out the pointless duplication in the UI, previously the pulldown menu was a straightforward tap and select for Bluetooth etc . . now it takes you to a second screen where you can turn Bluetooth on/off . . total waste of time and poor interface design.
I've no problems with wifi and bluetooth, but there is an OTA update fixing these issues (see WileyFox facebook). So wait a few days for the update...
badwolf69 said:
I'm also having Network issues, my Hotspot turns itself off at least 3 times in a row before staying on, and I get a lot of 3g connection indicators, my network hasn't changed and I'm in a strong 4g area . . eventually the phone settles on 4g . . I'll also point out the pointless duplication in the UI, previously the pulldown menu was a straightforward tap and select for Bluetooth etc . . now it takes you to a second screen where you can turn Bluetooth on/off . . total waste of time and poor interface design.
Click to expand...
Click to collapse
Wileyfox suggestion of clearing the system cache seems to have fixed the random disconnects, so you could try that. On my phone there didn't seem to be any issues created by doing that.
They did say in reply that the issue of Bluetooth being permanently shown in settings as disconnected (even though it's on and working fine) was a known problem they were working on.
That tallies with the helpful post below from rivierakid saying a Wileyfox fix was in the works.
badwolf69 said:
I'm also having Network issues, my Hotspot turns itself off at least 3 times in a row before staying on, and I get a lot of 3g connection indicators, my network hasn't changed and I'm in a strong 4g area . . eventually the phone settles on 4g . . I'll also point out the pointless duplication in the UI, previously the pulldown menu was a straightforward tap and select for Bluetooth etc . . now it takes you to a second screen where you can turn Bluetooth on/off . . total waste of time and poor interface design.
Click to expand...
Click to collapse
BTW here are the instructions for clearing the system cache, courtesy of Amy at Wileyfox-
"If you are using a model previous to the Swift 2 series, please try the following.
"Wipe cache partition"
To do this, please turn off your Handset.
Press and hold down the Power and Volume down button together until a menu appears.
Select "Factory reset", "Wipe cache partition" and then "Yes".
this should not take long, now go back and select "Reboot system now".
Please monitor your handset over a few days to see if this has resolved your issue.
If you are using the Swift 2 series, please try the following.
"Wipe cache partition"
To do this, please turn off your Handset.
Press and hold down the Power and Volume up button together until a menu appears.
Press the volume down button until you see "Recovery mode", your Handset will restart and enter another menu Select "Factory reset", "Wipe cache partition" and then "Yes".
this should not take long, now go back and select "Reboot system now"."
I didn't understand the reference to factory reset and just used "Wipe cache partition", which seemed to do the job.
Good luck!
Out of nowhere my signal just disappeared. No bars. Just an x inside the area. I can't search for networks, find networks, choose networks. Nothing. I restart the phone, and it works for about a minute, then it's gone again. Strangest thing I've ever seen. I've toggled airplane mode, restarted the phone multiple times. I've reset network settings. I'm at a loss. Not rooted. Nothing out of the ordinary. About to hard reset and see what happens.
Any one have anything similar happen? Complete first for me since I've ever had a mobile phone.
And sure enough, a hard reset did the trick. Such a pain waiting on the restore. At least it wasn't something I had to send it back to Samsung.