Has anyone had this and fixed it, or do you know how? I have a Swift2Plus.
Since the Nougat update I have random disconnects from WiFI (gets turned off) Bluetooth (gets turned off) and phone (SIM taken out of service). It makes my phone pretty useless as it's a pain repairing all of these and I miss calls and messages. Also Bluetooth is always showing in settings as disconnected, even when it's turned on and working.
So far I've tried a network reset and deleting the system cache but nothing changes.
slowswift2 said:
Has anyone had this and fixed it, or do you know how? I have a Swift2Plus.
Since the Nougat update I have random disconnects from WiFI (gets turned off) Bluetooth (gets turned off) and phone (SIM taken out of service). It makes my phone pretty useless as it's a pain repairing all of these and I miss calls and messages. Also Bluetooth is always showing in settings as disconnected, even when it's turned on and working.
So far I've tried a network reset and deleting the system cache but nothing changes.
Click to expand...
Click to collapse
I'm also having Network issues, my Hotspot turns itself off at least 3 times in a row before staying on, and I get a lot of 3g connection indicators, my network hasn't changed and I'm in a strong 4g area . . eventually the phone settles on 4g . . I'll also point out the pointless duplication in the UI, previously the pulldown menu was a straightforward tap and select for Bluetooth etc . . now it takes you to a second screen where you can turn Bluetooth on/off . . total waste of time and poor interface design.
I've no problems with wifi and bluetooth, but there is an OTA update fixing these issues (see WileyFox facebook). So wait a few days for the update...
badwolf69 said:
I'm also having Network issues, my Hotspot turns itself off at least 3 times in a row before staying on, and I get a lot of 3g connection indicators, my network hasn't changed and I'm in a strong 4g area . . eventually the phone settles on 4g . . I'll also point out the pointless duplication in the UI, previously the pulldown menu was a straightforward tap and select for Bluetooth etc . . now it takes you to a second screen where you can turn Bluetooth on/off . . total waste of time and poor interface design.
Click to expand...
Click to collapse
Wileyfox suggestion of clearing the system cache seems to have fixed the random disconnects, so you could try that. On my phone there didn't seem to be any issues created by doing that.
They did say in reply that the issue of Bluetooth being permanently shown in settings as disconnected (even though it's on and working fine) was a known problem they were working on.
That tallies with the helpful post below from rivierakid saying a Wileyfox fix was in the works.
badwolf69 said:
I'm also having Network issues, my Hotspot turns itself off at least 3 times in a row before staying on, and I get a lot of 3g connection indicators, my network hasn't changed and I'm in a strong 4g area . . eventually the phone settles on 4g . . I'll also point out the pointless duplication in the UI, previously the pulldown menu was a straightforward tap and select for Bluetooth etc . . now it takes you to a second screen where you can turn Bluetooth on/off . . total waste of time and poor interface design.
Click to expand...
Click to collapse
BTW here are the instructions for clearing the system cache, courtesy of Amy at Wileyfox-
"If you are using a model previous to the Swift 2 series, please try the following.
"Wipe cache partition"
To do this, please turn off your Handset.
Press and hold down the Power and Volume down button together until a menu appears.
Select "Factory reset", "Wipe cache partition" and then "Yes".
this should not take long, now go back and select "Reboot system now".
Please monitor your handset over a few days to see if this has resolved your issue.
If you are using the Swift 2 series, please try the following.
"Wipe cache partition"
To do this, please turn off your Handset.
Press and hold down the Power and Volume up button together until a menu appears.
Press the volume down button until you see "Recovery mode", your Handset will restart and enter another menu Select "Factory reset", "Wipe cache partition" and then "Yes".
this should not take long, now go back and select "Reboot system now"."
I didn't understand the reference to factory reset and just used "Wipe cache partition", which seemed to do the job.
Good luck!
Related
I just restarted my phone i have no signal, i cant connect to anything, and it cant even find my time zone.
is there a fix for this?
There is an outside chance it got shut down in software, although without the phone's user doing something to the phone, it is pretty unlikely for the software toggle to be the cause.
Here's a couple things to check.
- Since the 2.1 release, a "Factory Reset" procedure on an unrooted phone causes the the phone "programming" to be cleared. (The 1.5 OS didn't do that.). When you try a *228, does any call happen? Did you do a Factory Reset on the phone recently?
- Did you try toggling the Airplane Mode on and off to see if that has any effect?
- Dial *#*#4636#*#* and then select "Phone info". Scroll down. Try toggling the "Turn off(on) Radio" button. Does that do anything? What does it say when you first look at that button ("Turn on" or "Turn off")?
bftb0
bftb0 said:
There is an outside chance it got shut down in software, although without the phone's user doing something to the phone, it is pretty unlikely for the software toggle to be the cause.
Here's a couple things to check.
- Since the 2.1 release, a "Factory Reset" procedure on an unrooted phone causes the the phone "programming" to be cleared. (The 1.5 OS didn't do that.). When you try a *228, does any call happen? Did you do a Factory Reset on the phone recently?
- Did you try toggling the Airplane Mode on and off to see if that has any effect?
- Dial *#*#4636#*#* and then select "Phone info". Scroll down. Try toggling the "Turn off(on) Radio" button. Does that do anything? What does it say when you first look at that button ("Turn on" or "Turn off")?
bftb0
Click to expand...
Click to collapse
Haha its funny, i did all those things before i saw your post and im pretty sure nothing helped. :/
but it randomly started up again, i did a factory reset on the phone about 3 days ago so i dont know why it was acting up.
Thanks for the help tho
Got an AT&T Titan today.
It seems to have wi-fi problems. I've connected it to my wi-fi network but frequently the phone refuses to *re-*connect to it. It can see the wi-fi access point and shows it with full signal strength but "forgets" to reconnect. When I tap on the connection in the list in wi-fi settings it will usually connect but sometimes will put up the popup saying that it could not connect.
I do not have this issue with any other device on the network (and I have many). I suspect that this related to the issue being reported on the other thread in this forum, that the phone starts to prefer 3G over wi-fi even when wi-fi is connected. There's a similar issue with the Radar.
Anyone find a way to work around this, maybe with some magic settings on the wi-fi access point?
Edit: maybe my AP? I'm trying a different one to compare.
Exactly the same problem here.. Wifi is unstable as hell, when it's been on for some house.. You never know if and when it's gonna connect again.. HTC drivers
No problems with WiFi here. My connection is always stable even when switching to other networks.
Sent from my HTC Titan using Board Express
Update: I've done a few things with my wi-fi AP and at least one of these measures seems to have helped, as I've not seen the problem since:
* Turned off 802.11b/g/n, turned on 802.11g only
* Turned off QoS
* Changed wi-fi channel to 5
* Added a second AP also set to 802.11g only (same SSID, channel 8)
According to the phone's wi-fi signal strength display I shouldn't have needed the second AP, but with it I definitely have a much stronger signal all over my house. BandWidth shows a speed bump from ~5M to around ~10M.
So maybe the Titan is very sensitive to signal strength? Or doesn't like 802.11n. Or maybe it just doesn't like the Belkin router I have.
I'll be trying this at work tomorrow to get even more data points. I use this thing on GoPhone and so non-reliable wi-fi --> the Titan is going back.
This seems to be a common bug. Mine is doing the same. It can be helped by disabling the data connection in mobile settings while you want to use the WiFi. Not a solution, more of a workaround but it bodes well for a software fix I'd guess.
I think this phone's wi-fi is working but is extremely sensitive to fringe wi-fi signal and/or channel interference.
Since I added a second AP in my house and adjusted the channels to avoid conflicts with the neighbors (using a wi-fi analyzer on a tablet), I have not seen this at home.
At work I've only seen this happen once, and it was near a doorway (where the wi-fi signal presumably is at its weakest in the building).
Mine seems to have developed this problem after installing the latest update from HTC (still on 7720). This happens even with the 3G turned off..
Hopefully it will be fixed in the next update because it is quite annoying!
hard reset makes a difference
so i spent a bit of time with htc support. they recommended hard resetting as others had warned me. in the end i got so fed up with it i tried it and actually the phone is much better on wifi right now. i totally cleared out zune too and reset everything i could think of. one thing i had on before was wireless sync. decided not to bother this time. no idea if it's the culprit but are you guys having problems using wireless sync by any chance?
si
I have also been experiencing the same issue with the AT&T titan. My old Focus works great. I know that HTC had some problems with the using spoofed MAC addresses and maybe the fix has something to do with it. HTC is a great company, but it seems to take them a few versions to get their code clean.
I manually pushed 7440 to my phone and I am not sure if it is related, but I have not experienced the WIFI issue since. The patch does not mention anything about WIFI and since it is likely a driver issue, probably a wild goose chase, but...
This thread has the instruction in case you want to try:
http://forum.xda-developers.com/showthread.php?t=1306415
I take it back. Just got home and the problem still exists.
Sent from my {TITAN} using XDA Windows Phone 7 App
The problem persisted for me too after 7740. Still behaving at the moment after the hard reset. Fingers crossed it stays that way.
Guys the definite solution to all connectivity issues, marketplace and sharing issues can be rectified by hard reset. I know in absence of back up apps it might not be the best option for some. But guys that has solved my ever I going issue with marketplace downloads. Also I realised real performance update that came along with 7740 update only after the hard reset. It took me an hour to re add all my 8 accounts, sync back my photos and music and re add my 131 apps but in the end I am problem free and super smooth since last 29 hours. Oh and if you do a hard reset then don't add windows live ID during phone set up. Do it without id and when it loaded, restart phone. After one restart add live account manually. I think that saves some sort of log file corruption.
Sent from my WP 7.5 HTC TITAN using XDA Premium App for Windows Phone.
Hard reset does not solve the w-fi issue being discussed on this thread.
The Titan is very sensitive to signal strength and sometimes refuses to reconnect wi-fi because if that.
My WiFi password key index was set to 2. But I cannot figure out how to make this happen on my Titan (maybe all WP7 device is the same). Yes I can change the key index to 1 on AP but that means I have to reset all WiFi enabled devices.
Any suggestions? Thanks.
I've had my AT&T Titan for a couple of days and am definitely having this issue. My wi-fi connection does not hold, and when I look at my phone it is often searching to connect back to the wi-fi network. It always connects, but it doesn't seem to hold the connection. Which means it must also be draining battery? I switched from the Focus, and I never had this issue with the Focus on the same wi-fi networks. I am running OS version 7.10.7720.68. I'm not seeing any solutions here, am I missing one?
Wifi issue
Have the same problem Love the phone but this is worrisome. Heres the response from HTC rep:
We are sorry to hear that you are having wi-fi issues with your Titan.
This is not an issue that is currently under analysis for this device; therefore, please try to resolve the issue by performing the resets of your device.
Soft -
Pulling the battery out is generally referred to as a 'soft reset'. Please turn phone off, remove/replace battery and then turn phone back on. If this does not correct the issue, then please ensure that your personal information such as contacts and photos have been backed up in preparation for a factory reset. Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state — the state before you turned on the phone for the first time.
Factory -
Performing a factory reset via settings:
Tap Settings -> about phone.
Tap reset your phone, and then tap yes.
Performing a factory reset using phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
With the phone turned off, press and hold the VOLUME UP and DOWN buttons, and then briefly press the POWER button.
Wait for the screen to show the instructions on how to do the factory reset, and then release the VOLUME UP and DOWN buttons.
Follow the instructions to factory reset your phone.
We apologize for any inconveniences that this may have caused you, Bruce.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Waddya think?
oilpressure said:
Have the same problem Love the phone but this is worrisome. Heres the response from HTC rep:
We are sorry to hear that you are having wi-fi issues with your Titan.
This is not an issue that is currently under analysis for this device; therefore, please try to resolve the issue by performing the resets of your device.
Soft -
Pulling the battery out is generally referred to as a 'soft reset'. Please turn phone off, remove/replace battery and then turn phone back on. If this does not correct the issue, then please ensure that your personal information such as contacts and photos have been backed up in preparation for a factory reset. Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state — the state before you turned on the phone for the first time.
Factory -
Performing a factory reset via settings:
Tap Settings -> about phone.
Tap reset your phone, and then tap yes.
Performing a factory reset using phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
With the phone turned off, press and hold the VOLUME UP and DOWN buttons, and then briefly press the POWER button.
Wait for the screen to show the instructions on how to do the factory reset, and then release the VOLUME UP and DOWN buttons.
Follow the instructions to factory reset your phone.
We apologize for any inconveniences that this may have caused you, Bruce.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Waddya think?
Click to expand...
Click to collapse
What I think is that I have spent countless hours downloading, installing and setting up all the apps I had on my Focus, and I'm still not done, and I really don't want to do that all again less than a week later.
Tried the hard reset. No luck.
Got another HTC response advising that I remove any cases I may have on the phone. Has anybody had any luck with wireless G v. N?
Sent from my PI39100 using XDA Windows Phone 7 App
Tried a wireless G router. No better. I've noticed that when I get it working its just a matter of time before WiFi data stops.
Sent from my PI39100 using XDA Windows Phone 7 App
Yesterday my galaxy s3 was updated via an over the air upgrade to 4.3.
Since then I am constantly plagued by the notification 'your internet connection is unstable'
This caused problems as the phone then auto switched to my mobile data connection and used that instead of the perfectly fine internet connection from my wireless router.
I have never once had a problem prior to the upgrade and so far searching for the solution has resolved nothing.
Does anyone have a solution?
Greywolf907 said:
Yesterday my galaxy s3 was updated via an over the air upgrade to 4.3.
Since then I am constantly plagued by the notification 'your internet connection is unstable'
This caused problems as the phone then auto switched to my mobile data connection and used that instead of the perfectly fine internet connection from my wireless router.
I have never once had a problem prior to the upgrade and so far searching for the solution has resolved nothing.
Does anyone have a solution?
Click to expand...
Click to collapse
do you use afwall+ firewall, or something else which can block internet connection?
I had the same problem, but after uninstalling it, everything worked on sammy 4.3
Your internet etc...
No, nothing like that at all....as I say, it has been fine on both previous versions of the OS..my gf, also has a galaxy s3 and as yet she has put off her upgrade and of course, she is on the same network and gets no notifications whatsoever.
I have tested the router using the phone and it reports that the signal is 'very strong' with a link speed set at 54 Mbps......
This appars to be an erroneous glitch since the upgrade...
Try a factory reset .
JJEgan said:
Try a factory reset .
Click to expand...
Click to collapse
Im getting same problem only since 4.3 ota. Are u using a linksys wrgt54 router or some thing like that cant be nothered to check exact model
Did you guys find any solution to this problem? I'm having the same message after updating to official 4.3.
After doing some testing I think this have to do with the network security (WEP/WPA) and the DHCP/Static IP config. but it's very random.
nicoc77 said:
Did you guys find any solution to this problem? I'm having the same message after updating to official 4.3.
After doing some testing I think this have to do with the network security (WEP/WPA) and the DHCP/Static IP config. but it's very random.
Click to expand...
Click to collapse
This is a warning put by Samsung on the 4.3 ROMs. All you gotta do is to open the warning using pull down menu. Tap on 'Do not show again' and tap on Cancel. That will do the trick. It happens when your Wifi signal is low.
This fixed it for me rather than workaround the problem
Rather than just disabling the warning I found clearing the system cache partition made it work as expected.
-Power the device off (remove and re-insert the battery).
-Press and hold the Volume Up key and the Home key, then press and hold the Power key.
-When the device vibrates; release only the Power key while still holding the other two keys.
-When the Android system recovery menu displays; release the Volume Up and the Home key.
-Navigate with the Volume keys to the "wipe cache partition" option and press the Power key to select.
-Wait for the cache is cleared. While reboot system now is highlighted, press the Power key and reboot the device.
This is just useless stupidity from samsung in their 4.3 update. It shows the error on any 4.3 sammy based rom and does so due to weak internet connection due to low signals or slow speed.
OK, I've seen a lot of posts in various forums about this issue, but have yet to find a single thread that captures all the details about what I've experienced.
I noticed this issue on my home network after returning from a business trip this week. I'd previously seen the issue occasionally in hotels, etc, and had already disabled the "Passpoint" and "Auto network switch settings". That worked on the road, but now at home, I'm unable to pull any data over wifi.
My home router is a TP-Link Archer C7, running the latest firmware.
Per Verizon and Samsung's advice, I cleared the cache partition, "forgot" and reconnected to the network, tried using safe mode, and tried a factory reset of the phone. I also restarted the router and changed the router's broadcast channels.
Last night, I rooted the phone via Kingo and installed the Jelly 'Beans' rom using SafeStrap, since I wasn't getting satisfactory answers from support. To my surprise, the issue also occurred on the new rom. I'm not an Android expert, but it seems like this means its either:
1) a hardware issue, or
2) a lower-level software issue (radio firmware? not sure how that works)
I removed root and safestrap, to continue support options with Verizon, but I wanted to ping the community here for suggestions. The timing is confusing to me. I'm pretty sure, though not certain, that I've used my home network successfully since the 12/17 OTA update. However, since so many others are seeing issues, it seems unlikely that this is a hardware issue.
Could others describe their issues and router, so we can look for patterns? Let me know if I should move this into a separate thread.
Thanks!
Not really a problem for me, but possibly helpful to others trying to troubleshoot this issue. I have a camera with WiFi capability. I get this message when I connect to the camera, but nowhere else. Based on what I've read, it seems most likely to me that the upgrade has added new parameters to trigger the error message. I just got a S4 with 4.3, so I don't have any other experience with this phone. I never got this error on my S3.
Everything works fine, but I get the stupid message every time. I intend to disable. I hope this helps.
hunter186 said:
OK, I've seen a lot of posts in various forums about this issue, but have yet to find a single thread that captures all the details about what I've experienced.
I noticed this issue on my home network after returning from a business trip this week. I'd previously seen the issue occasionally in hotels, etc, and had already disabled the "Passpoint" and "Auto network switch settings". That worked on the road, but now at home, I'm unable to pull any data over wifi.
My home router is a TP-Link Archer C7, running the latest firmware.
Per Verizon and Samsung's advice, I cleared the cache partition, "forgot" and reconnected to the network, tried using safe mode, and tried a factory reset of the phone. I also restarted the router and changed the router's broadcast channels.
Last night, I rooted the phone via Kingo and installed the Jelly 'Beans' rom using SafeStrap, since I wasn't getting satisfactory answers from support. To my surprise, the issue also occurred on the new rom. I'm not an Android expert, but it seems like this means its either:
1) a hardware issue, or
2) a lower-level software issue (radio firmware? not sure how that works)
I removed root and safestrap, to continue support options with Verizon, but I wanted to ping the community here for suggestions. The timing is confusing to me. I'm pretty sure, though not certain, that I've used my home network successfully since the 12/17 OTA update. However, since so many others are seeing issues, it seems unlikely that this is a hardware issue.
Could others describe their issues and router, so we can look for patterns? Let me know if I should move this into a separate thread.
Thanks!
Click to expand...
Click to collapse
I did the cache clear indicated by another site as well and then used the 'forget' method for both my 2.5g and 5g settings then reconnected with the WEP. Voila! Back online. :good:
"solution worked!"
Mintylamb said:
Rather than just disabling the warning I found clearing the system cache partition made it work as expected.
-Power the device off (remove and re-insert the battery).
-Press and hold the Volume Up key and the Home key, then press and hold the Power key.
-When the device vibrates; release only the Power key while still holding the other two keys.
-When the Android system recovery menu displays; release the Volume Up and the Home key.
-Navigate with the Volume keys to the "wipe cache partition" option and press the Power key to select.
-Wait for the cache is cleared. While reboot system now is highlighted, press the Power key and reboot the device.
Click to expand...
Click to collapse
Thank you kindly for the heads up on how to resolve this annoying issue.
I installed 4.3 a few weeks ago, and more and more have been getting this. Today, it reached a new low: Phone connects to wifi but apps can't use it one the message displays. For example, Spotify tells me that I am offline. Have tried all the fixes, nothing helps.
This is the end for me. I can't believe I am saying it, but iPhone 6 here I come. The memory crap, this, painful lags. I just give up.
Hi, I have a 2 week old handset which has now twice displayed a pretty strange/annoying bug.
I have been using no Stamina settings other than location based WiFi and queue background data for the most part to gauge battery life under my normal work schedule but I noticed last week that my saved WiFi at home wasn't on, so instinctively I tried to click the WiFi symbol but to no avail.
I then tried to restart the phone, but when pressing the power off option, it simply booted me back on to the screen I was on before hand. This continually happened until I got pee'd off and repaired it.
Again today I ran into the exact same problem. No WiFi and I could not power off. After several attempts at powering off I managed to get it to boot into safe mode where I started uninstalling apps to rule out any rogue apps. I still couldn't reboot forcing me to repair and wipe the phone.
I keep telling myself that this is merely a software bug and I can't seem to find other posts where people are suffering similar problems.
So I futilely ask, has anyone ever had anything similar happen to theirs?.
Yeah I think this is a software bug too, a similar thing has happened to me a couple of times with the wifi becoming "stuck" and rebooting the phone fixed it but if you're having trouble shutting down your phone, have you got quickboot enabled? Regardless of that though, you do have two options to force a restart, either hold volume up and power, this will force shutdown or press the small red button next to the sim card tray.
TheOnlyIntruder said:
Yeah I think this is a software bug too, a similar thing has happened to me a couple of times with the wifi becoming "stuck" and rebooting the phone fixed it but if you're having trouble shutting down your phone, have you got quickboot enabled? Regardless of that though, you do have two options to force a restart, either hold volume up and power, this will force shutdown or press the small red button next to the sim card tray.
Click to expand...
Click to collapse
I am pretty sure it is the quick boot option now. Stupid bug.
Phew...don't have to return it now.
I think sony have disabled the quick boot functionality for some reason, I ticked it thinking it might be almost like a reboot instead of power off & then power on, later I noticed the power off menu wasn't doing anything when tapping it, was almost about to do a reset but then remembered I ticked the quick boot option.
Hope they enable it in future updates.
Hello everyone. Just got my hands on this beauty, but I cannot for the love of any deity known to me get it to go past the second step of what is the initial, first boot of Android: it turns on, asks me to select the location and the language, takes me to the next screen saying "select Wi-Fi" and...that's it! there are no networks available and the only info I see is "Turning Wi-Fi on", which stays there forever. The device itself works fine I guess - volume buttons raise/lower the volume, the power button switches the screen on/off, I can enter recovery mode... I tried literally everything I could think of, from wiping the cache and the data, to trying to roll back to 5.0.1 (though I keep ending up with 5.1 somehow, but that's a different story).
Anyway, does anyone have an idea about what this could be due to? Any help will be greatly appreciated as this issue has got me going nuts over here
EDIT:
so, I plugged in the earphones and was somehow able to bypass that step! now, I can freely use the tablet, but when I open Settings -> Wi-Fi, the Wi-Fi toggle is gray and cannot be switched to 'on'; in ADVANCED, the MAC and IP addresses both appear as 'unavailable'; it seems as if the Wi-Fi module was missing/not working. what could this be???