Audio issue with the Eris... white noise/hissing - Droid Eris Q&A, Help & Troubleshooting

Hey guys,
I was wondering if anyone has experienced this? When I use headphones I get the white noise/hissing. I've used three sets of head phones on the Eris and still get the white noise/hissing.
I've then gone on to use the headphones in three other devices (ipod, computer, blackberry) and no white noise/hissing. It's really annoying.
Is this something that I can have Verizon swap out for me?

Still nothing?

its a ghost
but actually it's probably an issue with the headphones compatibility with your Eris. I don't know.

Yeah, I thought that too. So I tried mono head phones, stereo, noise cancelling and any other kind I could get my hands on.

sorry wrong post

tazzpatriot said:
just wondering if anyone looked into the audio csv files in the ect folder ? if u open it , it says sprint hero, not sure if thats an issue or not ,
Click to expand...
Click to collapse
Haven't done that, but I'm not a programmer, so outside of seeing them there, I can't do anything. It'd be great if someone could check that out.

nesgodawg said:
Haven't done that, but I'm not a programmer, so outside of seeing them there, I can't do anything. It'd be great if someone could check that out.
Click to expand...
Click to collapse
im not haven any issue i was just tryin to point that out ,if it s the problem all u need to do is switch them out

Oh I got it.
I don't see any Sprint files in the etc folder.

Just a quick update:
Appears this is a known issue with the phone and they are shipping out "Warranty Replacement" today.

nesgodawg said:
Just a quick update:
Appears this is a known issue with the phone and they are shipping out "Warranty Replacement" today.
Click to expand...
Click to collapse
It is a known issue, but as far as I know there is no fix for it. I've gotten it on both of the phones I have had.

nindoja said:
It is a known issue, but as far as I know there is no fix for it. I've gotten it on both of the phones I have had.
Click to expand...
Click to collapse
That really sucks! Hopefully the new one doesn't have the issue.
Though I'm hoping that I can go through three and they just send me an Incredible or Droid X.

My external speaker started sounding clangy last week. Got my replacement phone yesterday and it was clangy too. I'm sending it back, it had a 1.49 s-on hboot anyway. And we know how hard those are to root!
Anyway, the tech at vzw said my clangy speaker would be fixed in a "soon to be released" software update. We'll see.....
Good luck with the replacement phone.

Yeah, my external speaker is losing some sound quality too. It's very soft even though the volume is all the way up.
New phone is in Memphis, should be in Seattle by Tuesday.
Let me know if your new phone goes bad too.

My replacement was bad out of the box. It is a "certified like new replacement."
I'm sending it back and keeping my rooted Eris, bad speaker and all.

Also, another interesting thing is that, for me, the problem is worse when I'm plugged into external power (particularly a DC input from a car charger).

Now that is weird. I haven't tried not connected to the power chord.
Sent from my Eris using XDA App

Okay, tried with it unplugged and I still get that annoying noise. So I'm glad I got the replacement. haha

Related

[Q] In-Call Voice Quality Better on Rooted EVO3D With Flashed ROMs?

I've already tried changing the codecs (http://forum.xda-developers.com/showthread.php?t=1194947&highlight=voice+quality) and am just shy of taking a triangle file to the mic opening on my case.. (or exchanging the phone at Sprint)...
So.. My question is.. Has anyone who has had bad call quality with the stock ROM, then rooted their phones and flashed new ROMs have any issues with call quality with the new ROMs?
I'm avoiding taking my phone back as it is a magnificent piece of hardware, however my wife is ready to do it for me if I can't get the call quality improved.
wbchristmas said:
I've already tried changing the codecs (http://forum.xda-developers.com/showthread.php?t=1194947&highlight=voice+quality) and am just shy of taking a triangle file to the mic opening on my case.. (or exchanging the phone at Sprint)...
So.. My question is.. Has anyone who has had bad call quality with the stock ROM, then rooted their phones and flashed new ROMs have any issues with call quality with the new ROMs?
I'm avoiding taking my phone back as it is a magnificent piece of hardware, however my wife is ready to do it for me if I can't get the call quality improved.
Click to expand...
Click to collapse
I feel your pain! I took my 3VO back within the 30 days because of the "muffled mic" problem. My favorite tech gave me a brand new one, no questions asked. But, I still have my husband complaining, as well as some friends. I haven't tried changing the codecs, though. I did root my phone and install TWRP recovery. I haven't flashed a ROM, yet, though. So I can't tell you if a custom ROM will work. I am going to try the triangle file, though. Probably today. I had thought part of the problem was my case, which is the Best Buy Platinum. It's made by Seidio. But, taking it off makes no difference. So, I will try filing the back of my Evo. I will report back. I'm also going to choose and flash a ROM this weekend. I was just waiting for a chance to get a Class 10 16GB sdcard from my local Microcenter. I'm just hoping it's a REAL Class 10...
I guess you can try exchanging your 3VO. Just letting you know I had the same problem with the second one.
My husband says he has no problem hearing me from my 3d, but he always sounds muffled when we talk. I'm going to root his 3d this weekend and probably file the mic hole. I've done both of those things to mine already. Nobody complains about my voice quality -- before or after root -- but his is horrible.
smarcin said:
I feel your pain! I took my 3VO back within the 30 days because of the "muffled mic" problem. My favorite tech gave me a brand new one, no questions asked. But, I still have my husband complaining, as well as some friends. I haven't tried changing the codecs, though. I did root my phone and install TWRP recovery. I haven't flashed a ROM, yet, though. So I can't tell you if a custom ROM will work. I am going to try the triangle file, though. Probably today. I had thought part of the problem was my case, which is the Best Buy Platinum. It's made by Seidio. But, taking it off makes no difference. So, I will try filing the back of my Evo. I will report back. I'm also going to choose and flash a ROM this weekend. I was just waiting for a chance to get a Class 10 16GB sdcard from my local Microcenter. I'm just hoping it's a REAL Class 10...
I guess you can try exchanging your 3VO. Just letting you know I had the same problem with the second one.
Click to expand...
Click to collapse
Hmm.. Well, I guess it won't help to exchange it then.. Sucks because I use it for business as well and my clients that are located in Colorado had made a comment about it.
Maybe filing open the mic hole and/or flashing a ROM will do the trick (or any combination thereof)
meatgel said:
My husband says he has no problem hearing me from my 3d, but he always sounds muffled when we talk. I'm going to root his 3d this weekend and probably file the mic hole. I've done both of those things to mine already. Nobody complains about my voice quality -- before or after root -- but his is horrible.
Click to expand...
Click to collapse
Just wondering if you file the mic hole and if it helped? I changed the codecs, but that didn't do anything for me. I've tried taking off the back of my phone, but that doesn't seem to help the muffled mic issue for me. So, I figure if taking off the back won't help, filing the hole won't either. Might be time to talk to my Sprint tech friend...
Can you keep us posted?
Sent from my PG86100 using Tapatalk
Along with changing the codecs did you also try the volume adjustment threw qpst?? Also if you decide to try the mod check out volume + "plus" ver.1.7. Imo it works great.
Locked & Loaded
"" Shooter on Deck""
My wife and I both have the same problem. I have tried everything. I wish there was a mic gain app
Sent from my PG86100 using Tapatalk
shockwaveaz said:
My wife and I both have the same problem. I have tried everything. I wish there was a mic gain app
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Same here.. It's frustrating. Is it possible that it could be kernel related? Anyone?
i'm tots having this issues too, it's killin me, I talk to my girls and they tell me i sound muffled, im tired of it, but if taking it back won't help i guess i have to deal!!!!
laie1472 said:
Along with changing the codecs did you also try the volume adjustment threw qpst?? Also if you decide to try the mod check out volume + "plus" ver.1.7. Imo it works great.
Locked & Loaded
"" Shooter on Deck""
Click to expand...
Click to collapse
What settings did you use with Volume+? I tried it, but didn't hear any difference. I'm wondering if HTC used more than one brand of mic in our 3VOs? We know they used at least 2 different screens. Maybe one mic has higher gain and the kernel is set so that the mic in our phones is squelched? I asked my Sprint tech friend if HTC might address the problem with an update, but he said HTC would have to see it as a problem. Apparently not very many people have complained, at least not to Sprint. Sorry for the long, rambling post.
I tried some tests today. It makes no difference if I'm holding my phone, I'm still muffled. If I plug in my wired headset, my voice is much louder. If I used a voice recorder application, rather than make a call, my voice is louder too. Of course the voice recorder application might have the gain turned up in case you're trying to record something that is not right by the mic.
Easy fix. Hold your phone correctly
Sent from my PG86100 using Tapatalk
EricSS619 said:
Easy fix. Hold your phone correctly
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
At first I was mad that you suggested this. But, I tried holding my phone vertically in front of my mouth, with the mic right in front of my mouth. Voila! The other person can actually hear me. Now to figure out how I can hold it so I can hear them, as well. Normally I hold my phone where the speaker is loudest for my ear and angle it towards my mouth, so the mic is near it. Too bad the modification to file out the hole on the back of the phone near the mic doesn't seem to help...

Accessory not supported (headset)

Hi!
I know this topic has been written about countless times! I know this because I've read most of these threads (atleast the ones I could find), but my case seems to be different..
Last year, all of a sudden, I couldn't use my stock SE headphones. It seems that when I dropped the phone in the snow, something happened.
Now, I can use any kind of headset once, every 24 hours or so... If I take them out, and then put them in again, I get a pop-up telling me the accessory is not supported.
I tried changing the ROM, hoping it would work (using miniCM7pro atm), but I still got the same problem. I really don't like the fact of turning the phone in for a repair since I had to wait 3 months when I turned in my charger that stopped working all of a sudden..
So I'm wondering... Is there any other tweak/ solution or anything that I can do to fix this?
Thanks in advance,
/Nanashi Dri
Sent from my U20i using XDA App
That looks like hardware related problem. i hope someone here will come up with some answer for this....
I don't think there is an easy fix for what you're experiencing. but here's a few steps you could take.
Make sure there is nothing in the headphone jack that shouldn't be in there (bits of dirt/grit)
Make sure none of the contacts appear damaged. There should be 4 contact points inside the jack socket (exluding headset controls)
but i think the phone will ultimately need to be sent for repair
ryant22 said:
I don't think there is an easy fix for what you're experiencing. but here's a few steps you could take.
Make sure there is nothing in the headphone jack that shouldn't be in there (bits of dirt/grit)
Make sure none of the contacts appear damaged. There should be 4 contact points inside the jack socket (exluding headset controls)
but i think the phone will ultimately need to be sent for repair
Click to expand...
Click to collapse
Hi! And thanks for your replies,
I'm not quite sure how I'm able to see the fourth one, since it's way too deep down, but I can see three of them.
Even if it will ultimately need to be sent for repair, I want to do my best to try and fix it before I send it in, since I really hate the thought of sending it in and then wait for three months. I'd rather buy an mp3 player, or and iPod or something in that case.
Nanashidri said:
I really hate the thought of sending it in and then wait for three months. I'd rather buy an mp3 player, or and iPod or something in that case.
Click to expand...
Click to collapse
That is why we call it "Sorry Ericsson" for some reason! (just kidding)
They will send it to you as soon as the parts arrive....dont worry. better you replace or repair it before it does a big problem.
Good luck!
Tommylee567 said:
That is why we call it "Sorry Ericsson" for some reason! (just kidding)
They will send it to you as soon as the parts arrive....dont worry. better you replace or repair it before it does a big problem.
Good luck!
Click to expand...
Click to collapse
Haha!
I'll see what I'll do. Worst case scenario, I'll re-install the original ROM and un-root, and then send it in. But I do want to try and fix it myself first.
Got one more year on my warranty, so time's not a real problem if I don't succeed..
Nanashidri,
at least you considered to unroot and go to stock before giving it.
i just gave it so those dummies at SE centers so they will go crazy seeing me running 2.3.7 on this phone, and they did go psycho! i indeed was laughing cause they started asking me silly questions, "how did you get this in this phone" and such questions.
i simply answered as i was roaming the internet and i did what you could not do....and they where dumb after that....funny funny (i came home and couldnt resist laughing at this matter).
my phone had camera function and my phone restarts after using it. so it was a hardware problem but they never understood it. in retaliation they just flashed the original 2.1. and for two weeks they still never got it right. i went inside the engineers room and recreated the problem. their eyes opened and tubelights switched on in their heads. at last they changed the main board and now it works!! see?
funny things happen....so dont worry. get yours changed when you still have warranty.
keep it up bro!
And this sorry ericsson is going better as "SONY" from next year! no more ericsson!

After ICS update caller can't hear my voice

Hi all, after the ICS update yesterday, when someone calls or I call out, the other person can't hear my voice. I can plug in ear buds, with built-in mic and the other person can hear my voice ok. Wondering if there's a conflict somehow with the speakerphone? Been over the sound settings several times and can't find anything that applies. Any ideas or fixes? Thanks much
Jim
Interesting. I've not run in to that yet. I am unable to use MHS with hidden ssid, I hate that quick look up is gone, and facebook was added. Just a few minor things but overall I like it.
Sent from my ADR6400L using xda app-developers app
Thanks for the reply. Yeah, I like what I'm seeing so far with ICS. This problem is very similar to one I had on an HTC Fuze several years ago, but it's been too long ago to recall the solution.
Are you able to hear calls on speaker?
Sent from my ADR6400L using xda app-developers app
Are you unrooted?
Sent from my ADR6400L using xda premium
Its a stock Tbolt. I did try flipping the phone and the speaker didn't come on. There was a sound setting that was checked (flip phone for speaker).
jamere said:
Its a stock Tbolt. I did try flipping the phone and the speaker didn't come on. There was a sound setting that was checked (flip phone for speaker).
Click to expand...
Click to collapse
If your microphone stopped working immediately after the OTA, I'd call Verizon and have someone look at it and replace it.
If your microphone worked for a little while after the OTA, chances are your microphone just decided to give out.
Either way, I'd look to get it replaced. If its stock and unrooted, there's absolutely no reason for the microphone giving out to be your fault unless it has possible water damage.
Try checking the headphone jack with a bright light for something stuck down in the headphone jack.
Sent from my ADR6400L using xda premium
RBarnett, thanks for the reply. The phone was working properly (my voice out) worked fine before the OTA update. No water damage. Just too much of a coincidence for the phone microphone to stop working immediately after the OTA, to my way of thinking. Sounds like good advice to have Verizon check it out.
No mic on Thunderbolt after ICS and app installs
Exact same issue here.
I updated my stock, undamaged, 2 year old, Verizon HTC Thunderbolt to Ice Cream Sandwich(ICS) last Tuesday evening. That evening I found out my phone mic was not working. Callers could not hear me, but all else was fine. Speaker phone did work. Love the Bolt and ICS looks and feels great.
I went to the local Verizon store and the guy did some online research and found no known or reported issues. He said that it must be coincidental that the mic stopped working after the ICS update. He cleaned the mic area and the headphone jack, assuming crud may have been disabling the mic. Nothing seemed to fix the problem.
They ordered a replacement under warranty and it arrived the next day. I activated it and proceeded to reload all my apps, again assuming that the mic issue must be coincidental. After many hours tweaking the phone to my needs and setting up all apps I found that the mic did not work.
Thursday I took both to the Verizon store and another rep played with it and could not find the cause. Only options were to upgrade, or try another replacement. I had no reason to replace my previously fully functioning Bolt. They ordered a second refurb that arrived yesterday. Before downloading any apps I was only going to activate it and make sure the mic worked. I never got that far. The second refurb had a malfunctioning screen that was unacceptable to me.
So off to the store I went with three Bolts.
They agreed the 2nd one should never have been sent out with the poor screen.
This time I talked with a female rep. She actually just upgraded from a Thunderbolt and was well versed. We decided to wipe the first refurb back to factory and the mic now was working. I took it home, started downloading my apps and after a few hours and nearly done I found the phone mic to be inoperable again. The speaker mic worked fine.
Assuming an app was disabling my phone mic I wiped it back to factory and reactivated. I checked and the mic is now working again. I assume one of my apps is conflicting with the mic mute. I have been downloading a few apps at a time and the mic is still working. Only about 15% of the previously downloaded apps are now on my Bolt. I just don’t know what app, or when my mic may go mute.
Long, ongoing story, but I thought I would post to see if anyone has any ideas, or similar issues after ICS update. Thanks in advance.
Keep sending them back and complain enough and you might get a newer replacement.
Sent from my Nexus 7 using Tapatalk 2
disconnecktie said:
Keep sending them back and complain enough and you might get a newer replacement.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
By "new replacement" you mean a new Thunderbolt, or replacement by a different phone? Probably be a frickin Apple knowing my bad luck...lol
I was actually surprised they updated the Bolt considering you can't even get accessories at a Verizon store any longer. And supplies are limited online.
knowaczark said:
By "new replacement" you mean a new Thunderbolt, or replacement by a different phone? Probably be a frickin Apple knowing my bad luck...lol
I was actually surprised they updated the Bolt considering you can't even get accessories at a Verizon store any longer. And supplies are limited online.
Click to expand...
Click to collapse
I mean a different phone.
Sent from my ADR6400L using Tapatalk 2
disconnecktie said:
I mean a different phone.
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
Not an option for me. I will decide what brand/model phone I will use, not Verizon.
knowaczark said:
Not an option for me. I will decide what brand/model phone I will use, not Verizon.
Click to expand...
Click to collapse
Even if it were a rezound? You would turn down a better phone?
Sent from my ADR6400L using Tapatalk 2
Hey, a big THANKS, for that detailed reply! I guess misery loves company! Yep, that is the problem. The only work around I've found is to use head phones or ear buds. But you can't just plug in buds or phones and expect them to work for phone calls. They have to have a built in mic. Mine is a Dynex Adapter. It has the mic and a button switch for switching to a call if you're listening to music or radio. The adapter is about 5" long and costs about $10 as I recall. At least that makes the phone usable again until a better solution comes along.
Like you, I thought I might have a rogue app and started removing any app with an audio or sound component. So far no luck. Please let me know if you come across a solution and I'll do the same. Thanks again for posting.
jamere said:
Hey, a big THANKS, for that detailed reply! I guess misery loves company! Yep, that is the problem. The only work around I've found is to use head phones or ear buds. But you can't just plug in buds or phones and expect them to work for phone calls. They have to have a built in mic. Mine is a Dynex Adapter. It has the mic and a button switch for switching to a call if you're listening to music or radio. The adapter is about 5" long and costs about $10 as I recall. At least that makes the phone usable again until a better solution comes along.
Like you, I thought I might have a rogue app and started removing any app with an audio or sound component. So far no luck. Please let me know if you come across a solution and I'll do the same. Thanks again for posting.
Click to expand...
Click to collapse
I have read elsewhere about a similar issue. In that post it mentioned that once you get the rogue mic mute the only fix is a factory wipe. I have had to wipe phones 5 times since ICS update last Tuesday. I tried uninstalling app by app but never got the mic back without a wipe. I need a phone, more than I need all the apps. I do miss some but am adding them back slowly.
Same here. They are sending me a replacement and we'll see what happens. I'm personally hoping this 2nd one has the same issue and just seeing if I can upgrade mine to another phone. >.>
Being a total dumb ass concerning programming phones, this problem appears to be software rather than hardware related. Could a developer create a small app to simply reset or clear the mic status? I'm probably oversimplifying, but it looks like an HTC or Verizon developer could fix this problem in a matter of minutes. Rendering a fine phone useless after an OS update seems kind of ridiculous, imo. Any suggestions or thoughts?
So far none of the rooted users that didnt take the ota but rather used the flash able haven't reported this issue. It is possible that its a combination of hardware and software where the new software didn't fill the gap for your hardware. It is well known that no two thunderbolts are alike and they all react differently to the software.
Sent from my ADR6400L using Tapatalk 2
Good point Disconnectie. Something, whether hardware or software, rendered my perfectly working Tbolt, basically unusable after the OTA. I wonder now if the Emergency Call function is working? Don't think I'll make an emergency call to test.

[Q] HTC One Call Quality Issues

Hello everyone!
I have an HTC One on the AT&T network and just recently it starting acting up.
I love the phone to death, but it is creating an extremely awful hissing/loud static sound when calling someone.
It only happens on the other persons end. I can hear them just fine, but on their end they can't hear me AT ALL.
Very wierd thing is that this only occurs when making calls via on-ear. When making calls through speaker phone it's perfectly fine!
Anyone have any ideas?? This is a very wierd situation, and I can't seem to find anyone else who has this problem!
Thanks in advance!
-iMammoth
iMammoth said:
Hello everyone!
I have an HTC One on the AT&T network and just recently it starting acting up.
I love the phone to death, but it is creating an extremely awful hissing/loud static sound when calling someone.
It only happens on the other persons end. I can hear them just fine, but on their end they can't hear me AT ALL.
Very wierd thing is that this only occurs when making calls via on-ear. When making calls through speaker phone it's perfectly fine!
Anyone have any ideas?? This is a very wierd situation, and I can't seem to find anyone else who has this problem!
Thanks in advance!
-iMammoth
Click to expand...
Click to collapse
what rom are you on?
skinsfanbdh said:
what rom are you on?
Click to expand...
Click to collapse
I am on the stock rom.
Sorry for not clarifying that!
if i were you i would either trade it in for a new one or s-off and try a custom rom and see if it persists. if it does return back to stock and return it for a new one
skinsfanbdh said:
what rom are you on?
Click to expand...
Click to collapse
skinsfanbdh said:
if i were you i would either trade it in for a new one or s-off and try a custom rom and see if it persists. if it does return back to stock and return it for a new one
Click to expand...
Click to collapse
Alright, im waiting on another reponse from HTC first if they can't do much for me i'll do a custom ROM. Any suggestions? haven't really looked at them for the HTC One yet.
iMammoth said:
Alright, im waiting on another reponse from HTC first if they can't do much for me i'll do a custom ROM. Any suggestions? haven't really looked at them for the HTC One yet.
Click to expand...
Click to collapse
all the sense ones are good rayglobe,rgui,arhd,trickdroid.
skinsfanbdh said:
all the sense ones are good rayglobe,rgui,arhd,trickdroid.
Click to expand...
Click to collapse
Thanks for your replies!
Still awaiting HTC Response...
Tried resetting the phone to no avail
It's wierd also becasue a video i took a wekk ago has flawless audio and the one i took last night is AWFUL. I can't figure out for the life of me what could have happened!
Will keep you posted when i flash a ROM most likely tomorrow if HTC can't do anything for me!
iMammoth said:
Thanks for your replies!
Still awaiting HTC Response...
Tried resetting the phone to no avail
It's wierd also becasue a video i took a wekk ago has flawless audio and the one i took last night is AWFUL. I can't figure out for the life of me what could have happened!
Will keep you posted when i flash a ROM most likely tomorrow if HTC can't do anything for me!
Click to expand...
Click to collapse
Hi, curious if you tried another ROM and if it helped the sound?
just a quick tip just incase type~~
do you have anything covering the ambient sound hole on the back side under the power button?
or even your hand when you are talking on the phone?
I know mine used to sound messed up on the other end when holding the phone with my shoulders because it was covering that ambience sound hold.
just a thought
sixk said:
just a quick tip just incase type~~
do you have anything covering the ambient sound hole on the back side under the power button?
or even your hand when you are talking on the phone?
I know mine used to sound messed up on the other end when holding the phone with my shoulders because it was covering that ambience sound hold.
just a thought
Click to expand...
Click to collapse
That's a good point. I hadn't thought of that during shoulder use. But personally, that's not a factor with my issue.
iMammoth said:
Thanks for your replies!
Still awaiting HTC Response...
Tried resetting the phone to no avail
It's wierd also becasue a video i took a wekk ago has flawless audio and the one i took last night is AWFUL. I can't figure out for the life of me what could have happened!
Will keep you posted when i flash a ROM most likely tomorrow if HTC can't do anything for me!
Click to expand...
Click to collapse
I had the same problem and it freaked the hell out of me. Someone in XDA suggested it might be because of incorrect gain levels and to fix it you can try making a loud noise near the microphone. To my surprise it did work and now its perfectly fine. I called a friend and shouted as much as i could and then blew as hard as possible into the bottom mic hole. Not sure what fixed it but its worth a shot.

Faint crackling from the earpiece

Does anyone else hear a faint crackling from the earpiece, similar to this thread: http://forum.xda-developers.com/nexus-4/help/hear-faint-static-earpiece-normal-t2454552
It's very faint, but enough to bother me a lot during a call, and it persists, but not as much when I am out of a call.
This is normal right?
Trichael Man said:
Does anyone else hear a faint crackling from the earpiece, similar to this thread: http://forum.xda-developers.com/nexus-4/help/hear-faint-static-earpiece-normal-t2454552
It's very faint, but enough to bother me a lot during a call, and it persists, but not as much when I am out of a call.
This is normal right?
Click to expand...
Click to collapse
I used to have this problem but then someone here (can't remember who unfortunately) told me to open the dialer, click the menu button, go into call settings, and disable voice enhancement.
Ever since I did that I haven't heard the crackling. Hope this helps
I thought I was crazy when I heard it but turning off voice enhancement doesn't get rid of it. Fortunately it's faint.
Yeah the voice enhancement didn't get rid of it :/ Is it worth returning it in for a new one? It's already rooted :c
Trichael Man said:
Yeah the voice enhancement didn't get rid of it :/ Is it worth returning it in for a new one? It's already rooted :c
Click to expand...
Click to collapse
I'm debating returning mine although mine isn't rooted. But I bought it at best buy so would best buy be the one to exchange it or would sprint since it's their device?
I think Best Buy would replace it, but I bought mine from Amazon :/
Trichael Man said:
I think Best Buy would replace it, but I bought mine from Amazon :/
Click to expand...
Click to collapse
I just spoke with a Sprint rep, and she told me that this crackling issue is common among their other LG G3 customers, but it should NOT be occurring, so I'm going to send mine back to Amazon and get another phone that is hopefully not defective.
After a second trip to the sprint store with the problem already documented in their system they finally agreed to order a replacement for me. Hopefully the new one isn't part of the same batch that had the problem.
Visionikz03 said:
After a second trip to the sprint store with the problem already documented in their system they finally agreed to order a replacement for me. Hopefully the new one isn't part of the same batch that had the problem.
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Please let me know the outcome. I'll be honest. I'm not sure this g3 is really all that I thought Or hoped it to be. I'm not saying it sucks. I do believe were all just really in need of an update. Lots of quirks. On mine at times.
Sent from rotary technology Phone
Droid2drummer said:
Please let me know the outcome. I'll be honest. I'm not sure this g3 is really all that I thought Or hoped it to be. I'm not saying it sucks. I do believe were all just really in need of an update. Lots of quirks. On mine at times.
Sent from rotary technology Phone
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Yeah it's definitely got some quirks that need a software update to fix but what phone doesn't have them? It's just part of modern day technology. I still love the phone though. I'll let u know how the replacement goes...
Visionikz03 said:
Yeah it's definitely got some quirks that need a software update to fix but what phone doesn't have them? It's just part of modern day technology. I still love the phone though. I'll let u know how the replacement goes...
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Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
Droid2drummer said:
Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
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mine does the crackling too only when the phone is on speaker; I wasn't sure if this was a defect or something that needed to be updated via software
Droid2drummer said:
Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
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OK update... New replacement in hand since last Saturday and made numerous calls with and without the charger connected and do not hear the crackling... Definitely a faulty unit.
Take it back if it is. They may not take it right away unless they can reproduce the sound immediately. Eventually they will if u take it back and complain a second time.
lowpro3210 said:
mine does the crackling too only when the phone is on speaker; I wasn't sure if this was a defect or something that needed to be updated via software
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I'm getting this too. I've done the volume mod. Do you think it could be part of the problem. . I hardly ever use my phone to actually call so I'm not sure if it did this before or not.
Mahapederdon said:
I'm getting this too. I've done the volume mod. Do you think it could be part of the problem. . I hardly ever use my phone to actually call so I'm not sure if it did this before or not.
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The crackling does not sound like a blown speaker... it sounds more like electrical noise interfering with the audio of the earpiece... I'm thinking it was a grounding issue...

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