Water damaged Eris-android question not about fixing water issue - Droid Eris Q&A, Help & Troubleshooting

Ok so I dropped my Eris water the other day and it turns on but the touch screen stopped working. Thats fine, I just went back to my blackberry but is there a way to get info off of the phone. Since my touch screen does not work I can not get into the phone but I have numbers that were not saved, text messages, and other info on the phone that I need the touch screen to access. Is there any way to check my messages from the pc for android or recover them. Thanks

rllong1 said:
Ok so I dropped my Eris water the other day and it turns on but the touch screen stopped working. Thats fine, I just went back to my blackberry but is there a way to get info off of the phone. Since my touch screen does not work I can not get into the phone but I have numbers that were not saved, text messages, and other info on the phone that I need the touch screen to access. Is there any way to check my messages from the pc for android or recover them. Thanks
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Click to collapse
if its water dont give up it will come back leave it in a bag of rice to draw out the water

If you turned it on it's probably too late and is broken... if you really are optimistic try the rice but that only really works if the phone doesn't turn back on.

i have heard stories of these going into the wash cycle and coming back after a few days

rice doesnt actually work any better then just sitting your phone on a counter, dried corn actually does absorb humidity out of the air (alton brown actually went into a 10 minute long scientific rant on why this is)
have you tried the master application? i haven't myself, but i bet there are ways to pull data off using it.

Lemcott said:
rice doesnt actually work any better then just sitting your phone on a counter, dried corn actually does absorb humidity out of the air (alton brown actually went into a 10 minute long scientific rant on why this is)
have you tried the master application? i haven't myself, but i bet there are ways to pull data off using it.
Click to expand...
Click to collapse
Both dry rice AND dry corn do indeed pull moisture out of the air for sure.
It's just that most people have dried rice around their house, and most people do NOT have dried corn around their house.
I have had great experience with rice, and poor experience with the 'counter'. I definitely spilled coffee on my Eris last week (a lot), then pulled battery, rinsed it off with REGULAR water (because I didn't want the coffee to dry on there and ruin things), then wiped it quickly, shook it, and threw it in rice for a few hours. It has run 100% since.
I don't feel like leaving it on the counter would have brought that much success.
http://www.engadget.com/2007/06/20/how-to-clean-up-water-damaged-electronics-the-rice-bowl/
Neither here nor there, I suspect that uncooked rice is a better choice than 'out in the open'.
The most important thing with any wet electronics is probably NOT TO TURN IT ON while it's still wet. Wait at least 24 hours, either in rice, near a stove top, dried corn, or whatever you're going to use.
But DONT' turn it on. That won't make ANYthing better.
Good luck

LOL, you specificically indicated that your question was not about fixing water damage in the title of your post, and you got 5 replies about how to fix water damage.
If your phone was rooted, the easiest way to do what you are asking would be to find another rooted phone, and manually make a nandroid backup via adb, take the SD card out of your phone, put it in the other root phone, and restore that backup to that phone. This would only work if you had USB debugging turned on before the phone got wet.
If your phone was rooted, but you couldn't find another rooted phone to help you out, what you are asking is technically feasible, but far, far more time consuming: reverse engineer the data files for the apps in question. That sounds daunting, but is probably not as bad as it seems, as many of the phone apps use "sql_lite" databases, and text within the database files can be seen using a hex editor or the Unix command "strings"
If your phone is not rooted, I think you are SOL.
bftb0

Thanks for all your help guys. I turned my phone on because I didnt know not to turn it on LOL but I know now. I hope it will turn back on but thanks for your help guys about the data.

Google contacts (not the phone type) automagically upload to Google. And most data other than that should be saved on the SD card anyway.
If you used Google contacts and not phone contacts, login to gmail and goto contacts. They should be in there.

Can't you navigate with the trackball?

Related

Eris build quality

Just had to share this one.
My fiancee managed to forget her Eris in her pocket and left it in a full wash cycle. After which, she dries off the outside and tries to turn it on... yea, I know . THEN she plugs it in. Again, I know . She finally calls me and tells me what happened. I figured after all she told me it was dead, so we went to get a new phone, since we had a line up for an upgrade.
2 Weeks later (yesterday), I decide to take the phone corpse and put my battery in it. No idea why, just curious. Well, it booted. Did a few tests and checks, and everything, everything!! works . The only thing that seemed to be a loss was the battery. Now we're returning the new one, and keeping that upgrade date available.
Never thought the Eris was that durable. A full wash cycle and trying to turn it on, and we only lost a battery. Awesome.
Theyre pretty tough little phones, some user here posted about how he left it in the snow for a day or two and ran it over with his car unknowingly, once he brought it in and let it dry it still booted up and worked..albeit with a cracked to hell screen. Gotta hand it to HTC, they know how to build phones.
all it really comes down to is water on a circuit board. its really not that big of an issue, as long as the liquid isnt corrosive, or electricity is passing threw the circuit board. then you can just dry it off, let it site, some people even put it in rice to absorb the moisture, then its all good and working again.
ECLIPS3 said:
all it really comes down to is water on a circuit board. its really not that big of an issue, as long as the liquid isnt corrosive, or electricity is passing threw the circuit board. then you can just dry it off, let it site, some people even put it in rice to absorb the moisture, then its all good and working again.
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Click to collapse
eh ive had a few lgs beyond repair even with the rice and enough time to dry, htc has consistent build quality
ECLIPS3 said:
all it really comes down to is water on a circuit board. its really not that big of an issue, as long as the liquid isnt corrosive, or electricity is passing threw the circuit board. then you can just dry it off, let it site, some people even put it in rice to absorb the moisture, then its all good and working again.
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Click to collapse
That's why it amazes me. She dried off the outside and them tried to turn it on. Even plugged it in. The insides were still water logged. She told me the screen even lit up a strange grey color for a second.
She now knows never to turn on a wet phone, lol
chaoss13 said:
Just had to share this one.
My fiancee managed to forget her Eris in her pocket and left it in a full wash cycle. After which, she dries off the outside and tries to turn it on... yea, I know . THEN she plugs it in. Again, I know . She finally calls me and tells me what happened. I figured after all she told me it was dead, so we went to get a new phone, since we had a line up for an upgrade.
2 Weeks later (yesterday), I decide to take the phone corpse and put my battery in it. No idea why, just curious. Well, it booted. Did a few tests and checks, and everything, everything!! works . The only thing that seemed to be a loss was the battery. Now we're returning the new one, and keeping that upgrade date available.
Never thought the Eris was that durable. A full wash cycle and trying to turn it on, and we only lost a battery. Awesome.
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Click to collapse
Well, that's good to know because I may end up using it as a rock because it's life as a phone is gonna be very short unless I figure out a way for it to hold a charge for more than 3 hours and complete a call without having the person on the other end repeat themselves 3 times. Eris took the "smart" out of smartphone, that's for sure.
Sorry....double post
mountaineerndixie said:
Well, that's good to know because I may end up using it as a rock because it's life as a phone is gonna be very short unless I figure out a way for it to hold a charge for more than 3 hours and complete a call without having the person on the other end repeat themselves 3 times. Eris took the "smart" out of smartphone, that's for sure.
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Sounds like you should call Verizon for a replacement.. assuming you have TEC
-mak

Got my Eris wet

Went swimming last and forgot my phone was in my pocket, it was only underwater for a minute till I pulled it out. I dried dried it off the best I could and even used a hair dryer but I think the screen is ruined. When I power it on it vibrates and the lights flash on like normal just the screen is blank.
Am I screwed?
Yes. Don't try taking it to Verizon either. Time to get on eBay
Sent from my nonsensikal froyo using XDA App
at this point I screwed up and have to but a new phone.
What?
Sent from my nonsensikal froyo using XDA App
Here's a fix...
First, your battery is definitely done. But the phone is not. Take the phone apart. Don't get too crazy just separate the main screen piece from the backing and battery cover. Then, fill a sandwich baggie with dry rice and put all the pieces in with it. Let it be for about 24 hours (longer is better). Put it back together. You should be good to go (hopefully your new battery has arrived). If there is moisture left in the the screen, it'll look funny but it dried out for me after a couple more days and looked normal.
Obviously, no guarantees here, but this has worked for me...twice. It's not a perfect fix but it'll save you a few bucks.
Thanks for the advice! everything is working but for some reason 3G is not which is very strange.
Don't leave the phone on the bed while you are having fun with your wife. Oh wait. Whenever I go to the steam room or next to a pool I keep my phone away from humidity.
lol ill keep that in mind, Right now I'm having a connection problem. wifi seems to work but really slow. Also I am unable to connect to 3G or any other network. I cant make or receive calls or surf the web. I tried wiping and flashing the newest TazzFroyo rom but I still have the same problem. Any ideas?
Maybe your radio was affected. The rice may not have helped it
Sent from my FroyoEris using XDA App
Threeball said:
First, your battery is definitely done. But the phone is not. Take the phone apart. Don't get too crazy just separate the main screen piece from the backing and battery cover. Then, fill a sandwich baggie with dry rice and put all the pieces in with it. Let it be for about 24 hours (longer is better). Put it back together. You should be good to go (hopefully your new battery has arrived). If there is moisture left in the the screen, it'll look funny but it dried out for me after a couple more days and looked normal.
Obviously, no guarantees here, but this has worked for me...twice. It's not a perfect fix but it'll save you a few bucks.
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Click to collapse
Best advice ever given on xda. Im an electronics repair guy for the army and whenever someone brings us a wet device we do exactly this. Take it apart as much as your skills allow and you are comfortable with, then leave it in rice for a couple days. After all this take some canned air and blow it out to make sure there isnt any dirt or particles in there and put it back together...
悲剧,i am sad
I have dropped my phone in water for 30 seconds or so and pulled the battery as fast as I could, then placed everything (taken as far apart as I could) on my radiator on top of a couple of pencils (to avoid direct contact) for a couple days and my phone has never shown any problems including battery.

Atrix Alcohol poisoned

During the storm this past weekend somebody (me) spilled a drink on my phone when the power went out. I immediately took the battery out and tried to dry out the phone as much as I could. The next day I powered up the phone only to find out that I could not make phone calls using the earpiece. Speaker phone and Bluetooth works fine. I also discovered that media will not play through the speaker although plugging headphones in works fine...the ringer and notifications work fine. Other than that, the phone works great. I tried flashing another ROM to see if just maybe it was a software thing...it wasn't.
The real issue is that I don't have insurance or store warranty coverage and my bootloader is unlocked. There is also signs of moisture on the phone. For now I can live with it, but I wanted to ask if anyone knew of any other options I could try. Or...maybe there is a way to redirect the sound??? Please help!!!
Lesssons learned:
1. Finish all drinks
2. Don't sit the phone next to the drink.
lilhaiti said:
During the storm this past weekend somebody (me) spilled a drink on my phone when the power went out. I immediately took the battery out and tried to dry out the phone as much as I could. The next day I powered up the phone only to find out that I could not make phone calls using the earpiece. Speaker phone and Bluetooth works fine. I also discovered that media will not play through the speaker although plugging headphones in works fine...the ringer and notifications work fine. Other than that, the phone works great. I tried flashing another ROM to see if just maybe it was a software thing...it wasn't.
The real issue is that I don't have insurance or store warranty coverage and my bootloader is unlocked. There is also signs of moisture on the phone. For now I can live with it, but I wanted to ask if anyone knew of any other options I could try. Or...maybe there is a way to redirect the sound??? Please help!!!
Lesssons learned:
1. Finish all drinks
2. Don't sit the phone next to the drink.
Click to expand...
Click to collapse
If the phone works in general... then most likely a specific piece is ruined related to the phone speaker/mic.
You can try tearing apart the phone ( I believe there are tear down guides online) and then using rubbing alcohol try to clean out any corrosion, especially around components that are having issues.
If that doesn't work, then you'll have to try to replace the component. unfortunately not sure how easy that is. Tons of components sold for iphones but doubt as much for atrix.
mysticdrew said:
If the phone works in general... then most likely a specific piece is ruined related to the phone speaker/mic.
You can try tearing apart the phone ( I believe there are tear down guides online) and then using rubbing alcohol try to clean out any corrosion, especially around components that are having issues.
If that doesn't work, then you'll have to try to replace the component. unfortunately not sure how easy that is. Tons of components sold for iphones but doubt as much for atrix.
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Click to collapse
Yeah, I was thinking of that as an option...being optimistic, I was gonna try to use the phone for a few days and see if it miraculously clears up...wishful thinking
I bet your Atrix will revive once the hangover subsides!
No really, it will be ok I'm sure, I've seen cases where people inmerse their devices into pools and toilets only to discover a few days later that they keep on ticking.
The clue here is to be patient and keep it from using it for several days, and I'm talking 3, 5 or even a week! So be very patient.
Remove the battery and let it dry inside a bag, box or bottle filled with uncooked rice or if you have plenty of dry bags (those that come inside some medicines or electronics) use them!
Try not to disassemble the Atrix to avoid dust contamination, but if you wan't you can go ahead and do it. The Atrix is very easy to disassemble. Just use common sense, and if you use alcohol to get rid of moisture and corrosion, be wary that even cotton or cotton swabs can be dangerous since there are components that are cold-soldered onto the motherboard and can be peeled-off very easily.
Don't use a hair dryer, since you could damage the plastic if not used correctly.
Let us know how it goes!
Sent from my Atrix using Tapatalk
I sat it in rice over night, and used a blow dryer on cool but still not dice so far. Unfortunately I don't have any other form of comms other than my Atrix...I may go and buy a cheap Go Phone to use and let the Atrix take a nap. I will be patient...I'm thinking that it will wake up one day and everything will be OK
Atrix = featherweight!!!
So if the only part that's not working at the moment is the ear speaker, then maybe you can get a spare from cnn.cn and replace it yourself. Very easy to do by the way.
The bad thing is that I think they don't sell the speaker alone, but the whole modular assembly that contains the speaker, power button and biometric scanner. But check the site above to verify.
Cheers!
Sent from my Atrix using Tapatalk
Was it a mixed or sugary drink? It could've pooled up in your speaker into something sticky. You might want to try cleaning it with alcohol disassembled. Or even dabbing it with alcohol while assembled but leave battery out and let dry at least a day. Each time you dab it with alcohol, try sopping it back up with a dry q tip.
I voided my warranty and your mum.
Unfortunately it isn't just the speaker, media will not play through the loudspeaker either...kinda weird because the speaker phone works just fine. Also, game sounds don't play. I'm thinking it might be an amplifier or something.
It was a mixed drink so it did have some sugar in it.
I dropped my atrix in the toilet. It was only in there for 2 seconds max, but I dried it off and tried to see if everything still worked. None of the speakers worked, but I put it in a bowl of rice for a couple of hours in the Texas heat, afterwards everything was working fine.
I have taken my Atrix for about a 10 minute swim, after jumping in the pool with it on my hip in an otterbox defender case. I felt something on my hip and noticed my phone there! I immediately jumped out of the pool, removed the case and battery. Dried what I could with a towel. Then put the phone in rice for about 3 hours. I then took the phone out of the rice and gave it another bath in alcohol, swishing the phone around to make sure the alcohol got every where the water got... I then let the phone sit for 4 days next to a floor vent in my house. Not directly on the vent. After the four days I tried powering the phone on. The phone powered on with no problems(no sim or memory card.) I then put my sim and memory card in, plugged in the phone and tried powering the phone on again, an it would not power on.
I then took the phone apart(not completely did not dis-connect any ribbon cables etc..) and used a q-tip and rubbing alochol to wipe any contacts that I thought might have signs of oxidation or water damage. Put the phone back together and let it sit again next to a vent for another 3 days. Put my sim, memory card and batter back in and the phone powered up with no problem.
I am currently using the atrix, the only thing that does not work is the front facing camera. It just doesn't seem to want to power up... but that is something I can live with. I did even after the 7 days had some moisture between the LCD and digitizer, so I let the phone sit in my hot car for an hour or two of an on to help get rid of the moisture.
Hope this helps.. I would recommend if you see any moisture to turn the phone off and let it sit, as if you can see moisture, there is also probably some that you cannot see and could cause more damage.
Great stories!!!
But I have to wonder how safe are we from e-coli and other bacteria/viruses when buying second hand smartphones that have visited the crapper!!!!
YIKES!!! LOL
Cheers!
Sent from my Atrix using Tapatalk
Rayan said:
Great stories!!!
But I have to wonder how safe are we from e-coli and other bacteria/viruses when buying second hand smartphones that have visited the crapper!!!!
YIKES!!! LOL
Cheers!
Sent from my Atrix using Tapatalk
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Click to collapse
what's really funny are people that put their phone up for public sale, are honest enough to mention that it was dropped in the toilet and still want market value and not the best offer. what kind of crap is that? it's my valuable crap?
Thanks for all of the help...you guys are the greatest...I will buy a backup before I tear the phone open...but I think cracking it open is in order...I think the moisture is gone but the sugar may have coated something.
Sent from my MB860 using xda premium
Just an update...I opened the phone and cleaned all of the contacts with alcohol...that solved the problem...thanks again for the help

water damage

Last night i was out, and well basically my phone isnt working and im 90% sure its water damage now, the screen has little white bits round the end, whats the best way to get it working again, because it wont turn on :/
sell it on ebay for parts and buy another one.
pcdocta said:
sell it on ebay for parts and buy another one.
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Click to collapse
I concur.
My girlfriend knocked her phone off the counter into the toilet when she was sick (needless to say phone had some chunks on it as well). It was game over. luckily in US we are able to insure it and we are now getting a new one for the one time "low cost" of $125. 125 is better than a full retail, thats for sure. I made her call AT&T before just to see if we could weasel a SII on early upgrade, no dice.
Moral: Insurance ftw
First suck all the beer out of it! Want not waste not!
Assimilated via WinBorg 4G
Best thing to do would have been to take out the battery/sim/sdcard and put in dry rice immediately, then leave overnight. Might not be too late either, but def should have done that right away. Right after I got my Captivate I got really drunk and accidentally soaked it, I didnt even realize it had gotten so wet until I woke up the next morning and tried to turn it on. It even tried to boot, showing the Samsung screen briefly then immediately turning off. Taking the battery door off there was water drops inside. After about 18 hours in rice I was soooo surprised that it booted right up and I havent had a problem out of it to this day!! I still use it all the time.
CaelanT said:
First suck all the beer out of it! Want not waste not!
Assimilated via WinBorg 4G
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Click to collapse
It wasnt even beer, it was just raining loads so it got soaked in my pocket
Thanks for the advice guys, i put it in dry rice so we'll see how that goes *fingers crossed*
So i have put it in dry rice, and well it booted up but the touch screen was unresponsive, and so was the fingerprint sensor leaving me with no way to actually use any of the phones features, i think there is a tiny bit of water left so im going to stick it in rice a bit longer but try and get the screen repaired if that doesnt help,
Is there anyway i can access the stuff on my phone using the usb connection maybe?
Sorry to hear about your phone. My son got pushed into a swimming pool with his Atrix in his pocket. It is fully functional today.
What we did.
Rice and a warm spot. Not for hours... It took a whole week before everything straightened out. There was an issue with the sim and sd card readers, but nothing an emery board didn't fix.
First mistake, you turned (tried to) it on. Second mistake...........you turned it on too soon after putting it in rice.
One day in dry rice is not enough. If you read guides about water damage you will see that you really should have the phone in dry ice for 5 days. Never ever plug it into the charger or turn it on before you do this. Only takes one wee drop of liquid to short something out.
Next, you should strip the phone down and clean everything internally to make sure you will not suffer from oxidation and corrosion in the future. Many phones will work after being in dry rice, only to succumb to corrosion after a few weeks or months because all the connectors inside became oxidized.
In short, water damage is horrible, but there are many guides on the internet specific to this outside of XDA which can help you. The iPhone water damage guides are especially useful, even though the hardware is different. The concept is exactly the same.
First rule is always do not attempt to turn the phone on, and do not plug into a charger.
malfuncion said:
I concur.
My girlfriend knocked her phone off the counter into the toilet when she was sick (needless to say phone had some chunks on it as well). It was game over. luckily in US we are able to insure it and we are now getting a new one for the one time "low cost" of $125. 125 is better than a full retail, thats for sure. I made her call AT&T before just to see if we could weasel a SII on early upgrade, no dice.
Moral: Insurance ftw
Click to expand...
Click to collapse
SII isin't an upgrade.
Thanks caelan, cant change what i've done now, so maybe ive ruined my phone my turning it on multiple times, ive left it in the dry rice which im gooing to do for the rest of the week and if it isnt then working im going to take it to repair shop, thanks for all your guys help.
King_MSD said:
Thanks caelan, cant change what i've done now, so maybe ive ruined my phone my turning it on multiple times, ive left it in the dry rice which im gooing to do for the rest of the week and if it isnt then working im going to take it to repair shop, thanks for all your guys help.
Click to expand...
Click to collapse
Hope this helps, the phone that I mentioned, was turned on immediately after getting wet. His girlfriend was the smart one and pulled the battery for him.
We sat it in the rice and checked it every day by turning it on. (I am in no way recommending this btw, simply reporting an experience.). Each day it seems like it got better and better. The last two days everything was working, but there was still evidence of moisture on the screen. So we baked it for a few extra days. I did have an advantage over you. The outside temp was 100 plus and I sat his, in that bag of rice, on the hood of a red car everyday for most of the afternoon. It will most likely take longer with a cooler temp to work with.
We may have been 'lucky'. But this is so you know that there is a great chance that everything will be fine.
well, an update on my girlfriend's PUKE phone:
The day I posted that was I think thursday, we let is sit all thursday- friday- saturday. On sunday (around noon) she couldnt handle the Nokia 3360 any longer. When she left for her "mani/pedi", I sat down with the poor phone. After a little cleaning of contacts and such I was able to get it to boot and come up. When she got home it was up and going. She was thrilled and I got a "reward".
She used it all Sunday and today until the insurance joint came in. The only thing that didnt totally dry was the screen. It looked like pure hell, but worked. She said anythign was etter than the old green screen nokia
PS- she had tried to turn it on friday and got a "Modem Failed to Initialize: Starting RSD". Sunday it worked fine.
i dropped my phone in the toilet. managed to take it out. it was still in the power on state. removed battery asap! whats next?? shall i get it some heat, hair drier or bulb ?? how many day do i need to keep this phone in the rice? also im not an expert in disassembling!!! any suggestions?
I've heard up to a week but a couple days will probably work. I would probably just use a can of compressed air. Hair dryers can create enough heat to loosen the adhesive for screens on phones. Maybe place it near a vent or put it on a window sill with sunlight?
njarun said:
i dropped my phone in the toilet. managed to take it out. it was still in the power on state. removed battery asap! whats next?? shall i get it some heat, hair drier or bulb ?? how many day do i need to keep this phone in the rice? also im not an expert in disassembling!!! any suggestions?
Click to expand...
Click to collapse

Help recovering from water damage

Back Story: I have a rooted, unlocked M8. An a**hole coworker of mine threw me in a pool while it was in my pocket last night. Got it out and put into rice immediately.
Now phone would turn on and seemed to want to work aside from just being slow to certain touches but other than that it was ok. I started to notice that it was acting up and crashing so i though it might be some sort of software issue. go into recovery and wipe everything to install a new rom but after install using Philz, it just right back to the old rom. No data is missing and the system is not changed. I even tried to restore an old back up but nothing sticks. I get no errors when wiping or installing so I am at a loss right now.
Any new ideas?
That guy owes you a new phone, period. If he is going to do something so stupid, he needs to learn the lesson that there are consequences.
When my wife dunked her iPhone in the toilet, the Genius Bar employee told her that the phone might be fine, or some things might be broken, or that it might seem fine for a while, then just suddenly stop working. Its like a time bomb, you never know if your phone is going to just stop working now. So the guy should replace the phone.
The M8 is water resistant to some degree (but I don't know about total immersion). I'd dry it for a lot more than overnight. If any water go inside the phone, I don't think drying overnight is sufficient. And any remaining water is a possible point of short circuit or corrosion. Power off and dry it for a day or 2 more.

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