Gmail Sync Problems - XPERIA X10 Q&A, Help & Troubleshooting

Hi,
I'm having problems syncing my contacts from my phone to my Gmail account. Basically, they're syncing the wrong way!
If I put a new number in my phone then sync to Gmail the number is deleted as it isn't already in my Gmail contacts list.
Surely this is the wrong way around? Surely it should add the new number to my Gmail account? After all, the phone is the logical place to create new contacts.
So, what am I doing wrong? Any suggestions?
If it matters I'm running Vodafone branded firmware: Baseband 1.2.28, Build R2BA024.
Thanks.
Sent from my X10i using XDA App

could it be you're editing your contacts on gmail as well? then again.. it couldn't be because it's 2 different contacts right?
how bout, if you create an account in google contacts? does it get synced with your fone and show up there?

Yeah if I add a contact to Gmail it syncs to my phone fine. Just not the other way around.
*confused*
Sent from my X10i using XDA App

Anyone?
Perhaps I should have put this in the Q&A section!
Sorry Mods. My fault!
Care to move it for me? I don't want to start a duplicate thread.
Sent from my X10i using XDA App

Okay I'm going to bump this one last time! I know that's bad form but I've been searching google and asking on other forums too and still can't find the answer!
If anyone can help it's the users on this forum!!
Sent from my X10i using XDA App

SunjinSak said:
Okay I'm going to bump this one last time! I know that's bad form but I've been searching google and asking on other forums too and still can't find the answer!
If anyone can help it's the users on this forum!!
Sent from my X10i using XDA App
Click to expand...
Click to collapse
Pl try clearing the contacts from going to settings>applications>manage applications and clear the cache data from the contacts...it ill erase all ur current contacts on Phone and than u can recync all again from Google..hope that works...

Okay I'll give it a try. Thanks man.
I'll let you know how I get on.
Sent from my X10i using XDA App

i also have a question to this case. obviously (and i think this is also the reason why this thread was opened) gmail sync only syncs the contacts from your gmail-account to the phone...actually it would be more valuable if i could transfer the contacts from my phone to my gmail-account, as it would also be a kind of backup if something happens to my device.
it is also a thing of daily routine, if i receive a new number or mailadress, i do save it in my phone. because of the only sync-direction gmail->phone, i have to sit in front of my pc in the evening and add the new contact details to my gmail-account...? wouldn't it be easier if i could start a transfer from my phone TO gmail?!?!

Petarsson said:
i also have a question to this case. obviously (and i think this is also the reason why this thread was opened) gmail sync only syncs the contacts from your gmail-account to the phone...actually it would be more valuable if i could transfer the contacts from my phone to my gmail-account, as it would also be a kind of backup if something happens to my device.
it is also a thing of daily routine, if i receive a new number or mailadress, i do save it in my phone. because of the only sync-direction gmail->phone, i have to sit in front of my pc in the evening and add the new contact details to my gmail-account...? wouldn't it be easier if i could start a transfer from my phone TO gmail?!?!
Click to expand...
Click to collapse
My thoughts exactly! Far more logical that way around.
The weird thing is, it used to work that way for me. Now it doesn't. As far as I'm aware I haven't changed any settings on either my phone or my gmail account. Very strange!
Tried clearing the cache btw and that hasn't solved the problem.
Sent from my X10i using XDA App

so you already did that with your X10? you transferred the contacts of your phone to gmail?
of course it would be perfect, if i could chose which side should synchronize with the other...
e.g. if i need to reset my phone, then i'd love to get my contacts back from gmail!
hope, that somebody can help us here!

Petarsson said:
so you already did that with your X10? you transferred the contacts of your phone to gmail?
of course it would be perfect, if i could chose which side should synchronize with the other...
e.g. if i need to reset my phone, then i'd love to get my contacts back from gmail!
hope, that somebody can help us here!
Click to expand...
Click to collapse
Yeah. As far as I'm aware it used to sync in both directions. When I first got my phone I ran a manual sync and all my contacts appeared on my phone. Then if I added one to my phone, or changed one, and ran another sync it would update my gmail contacts with the new/changed one.
Now it doesn't. Strange!
The only thing I can think it would be is that I changed the last part of my address from googlemail.com to gmail.com.
I wonder if that might have something to do with it?
Sent from my X10i using XDA App

Petarsson said:
so you already did that with your X10? you transferred the contacts of your phone to gmail?
of course it would be perfect, if i could chose which side should synchronize with the other...
e.g. if i need to reset my phone, then i'd love to get my contacts back from gmail!
hope, that somebody can help us here!
Click to expand...
Click to collapse
hey dont worry for that part as it syncs all contacts in a very clever way, for eg i had flashed my phone several times and didnt kept backup of my contacts(apart from one on gmail) and when i was done with flashing i just use to sync them again with gmail and voila..ph got updated according to copy of gmail contacts...so it doesnt deleates the contacts on gmail...

Nikhil_007 said:
hey dont worry for that part as it syncs all contacts in a very clever way, for eg i had flashed my phone several times and didnt kept backup of my contacts(apart from one on gmail) and when i was done with flashing i just use to sync them again with gmail and voila..ph got updated according to copy of gmail contacts...so it doesnt deleates the contacts on gmail...
Click to expand...
Click to collapse
ok, thanks for your note! so we are now sure, that the transfer of contacts from gmail to the phone works properly. and how about the other way round? do you know about that?
SunjinSak said:
Yeah. As far as I'm aware it used to sync in both directions. When I first got my phone I ran a manual sync and all my contacts appeared on my phone. Then if I added one to my phone, or changed one, and ran another sync it would update my gmail contacts with the new/changed one.
Now it doesn't. Strange!
The only thing I can think it would be is that I changed the last part of my address from googlemail.com to gmail.com.
I wonder if that might have something to do with it?
Sent from my X10i using XDA App
Click to expand...
Click to collapse
hm, so it should normally align both states maybe? is the sync-function really checking the contacts of the phone and those in gmail an adds only the contacts on that side, where they are missing?
well, i have tried the sync once and it deleted all the new contacts on my phone! there was only a transfer of my gmail-contacts to my X10...phone book was ignored and even overwritten!
any hints what sunjin an i do wrong?

hm, so it should normally align both states maybe? is the sync-function really checking the contacts of the phone and those in gmail an adds only the contacts on that side, where they are missing?
well, i have tried the sync once and it deleted all the new contacts on my phone! there was only a transfer of my gmail-contacts to my X10...phone book was ignored and even overwritten!
any hints what sunjin an i do wrong?
Click to expand...
Click to collapse
It used to sync both ways for me but now it doesn't. This is very, VERY annoying as I frequently add new contacts to my phone but I now have to remember to go add them to Gmail too or they get deleted next time I sync. Illogical if you ask me.
Can anyone with a different phone/version of Android confirm if this happens to you also?
Sent from my X10i using XDA App

Related

[Q] Contacts being deleted against my will

Hi guys
Got an issue here and was wondering if someone can help
I have got my contact list how I want it with all phone numbers correct and all contact pictures. I have backed this up to SD card.
All of a sudden I noticed that I was missing some contacts. They had just vanished.
I have my phone set to sync with Gmail as I want to get my emails however, I have a feeling this is where the problem lies. I uploaded my saved contacts file to gmail so that my phone contacts and gmail contacts were identical. All was ok for a few hours then I noticed that contacts were missing again.
Can someone help me out? Is there a way I can sync with gmail and not contacts? I have been through all the options and turned off all sync settings (except mail) but its still happening.
Maybe this is not a sync issue and actually a problem with the phone?
Thanks in advance to anyone who can help
Hmmm perhaps u can try make sure your contacts r al saved in gmail correctly.. take sync off, delete al your contacts aswel as your backup in sdcard, reboot then turn sync on?
Sent from my rooted 026 X10i using swype via Xda
I found when gmail sync'd back to the phone the contact pics were really low res and not worth using
What are you using to back up your contacts...? the installed SE backup will not backup synced contacts, and the android contact backup (you use from the contacts menu) will not backup pictures in the full x10 resolution... With a whole lot of stuffing around, I think I got the best results backing up my system with Sprite Mobile and recovering it through the SE Backup (they're both made by Sprite, but seem to have different options (one's got better backup, the other has better restore - yeah, it's odd, but worked for me, whereas any one on its own would not)
Oh, and have you asked your girlfriend about it...? Mine frequently goes into my phone and deletes contacts she doesn't think should be in there...
k1sr said:
Oh, and have you asked your girlfriend about it...? Mine frequently goes into my phone and deletes contacts she doesn't think should be in there...
Click to expand...
Click to collapse
Lol, thats funny!
The only way I have found to stop it is to completely stop syncing even with gmail and to use maildroid to get my mail instead
k1sr said:
Oh, and have you asked your girlfriend about it...? Mine frequently goes into my phone and deletes contacts she doesn't think should be in there...
Click to expand...
Click to collapse
and she still is your girlfriend?

[Q] Google contact vs phone contact

Why can't you change the default for your contact that you create on the phone to default to a Google contact instead of the phone contact? Does anyone know how this can be changed? I rooted my phone and lost a couple contacts that I had put in the phone because phone contacts don't sync to the gmail account. Glad I at least found this out early so I don't have a huge problem when putting a different rom on it in the future.
lvond555 said:
Why can't you change the default for your contact that you create on the phone to default to a Google contact instead of the phone contact? Does anyone know how this can be changed? I rooted my phone and lost a couple contacts that I had put in the phone because phone contacts don't sync to the gmail account. Glad I at least found this out early so I don't have a huge problem when putting a different rom on it in the future.
Click to expand...
Click to collapse
that was a really annoying "feature" of the samsung fascinate. I guess the only way around it is to use the AOSP contacts program. I will attempt to restore it from titanium backup and see if it works
it usually sets it as gmail right out of the gate when i'm creating contacts, etc...i find myself checking every once in awhile now anyways. it is truly annoying!
??????????????????????
evilmansin said:
I don't have a thunderbolt but that **** would piss me off. If they have you an option to save settings as defaults but thats lame sauce... Eff VZW
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
A) language
B) It's a feature of sense, therefore htc, not vzw, is to blame.
however, yes, annoying. One solution would be to export contracts to SD from phone, import from SD to google.
(you would have to keep doing this, but it's a good way to back up before wipe/flash.)
Sent from my ADR6400L using Tapatalk
evilmansin said:
I don't have a thunderbolt but that **** would piss me off. If they have you an option to save settings as defaults but thats lame sauce... Eff VZW
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
butthurt n00b detected....launching all countermeasures!!!
patches152 said:
butthurt n00b detected....launching all countermeasures!!!
Click to expand...
Click to collapse
LOL! Couldn't have said it better myself.
edited my previous post. Seems go contacts wouldn't solve the issue.
Sent from my ADR6400L using Tapatalk
mcmillanje said:
however, yes, annoying. One solution would be to export contracts to SD from phone, import from SD to google.
(you would have to keep doing this, but it's a good way to back up before wipe/flash.)
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
I did the same thing. I went into gmail and organized/updated all my contacts. So now all my phone contacts are Google contacts. Be sure to go into gmail and do a perge/merge of any duplicates. This makes porting contacts over that much easier.
What really annoyed me was the linking/suggested linking of contacts on the phone vs google vs facebook. After you centralize everything around your google contacts things become much easier.
To set contact default to Google go into you contact list then press menu and choose view next uncheck the box that says "phone" and now your default is Google
Sent from my ADR6400L using XDA App
lvond555 said:
Why can't you change the default for your contact that you create on the phone to default to a Google contact instead of the phone contact? Does anyone know how this can be changed? I rooted my phone and lost a couple contacts that I had put in the phone because phone contacts don't sync to the gmail account. Glad I at least found this out early so I don't have a huge problem when putting a different rom on it in the future.
Click to expand...
Click to collapse
I think if you create the new contact in your google account (vs on the phone) then it will sync up and everything will be OK.
I have to get into my google account contacts and clean up some stuff, duplicates, etc., that seem to appear every now and then.
thejondude said:
To set contact default to Google go into you contact list then press menu and choose view next uncheck the box that says "phone" and now your default is Google
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Thanks, this is one step closer to what I need. I have a couple GMail accounts on my phone one of which I use solely for work contacts and I use the option of selecting which GMail account I added the new contact to. Really missing this feature
Any word if the AOSP contact app works?
thejondude said:
To set contact default to Google go into you contact list then press menu and choose view next uncheck the box that says "phone" and now your default is Google
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
That just changes which contacts show. I am talking about entering a new contact and letting it be a Google contact by default. I don't want to accidentally set it up as a phone contact which will not sync to your Google account.
lvond555 said:
Why can't you change the default for your contact that you create on the phone to default to a Google contact instead of the phone contact? Does anyone know how this can be changed? I rooted my phone and lost a couple contacts that I had put in the phone because phone contacts don't sync to the gmail account. Glad I at least found this out early so I don't have a huge problem when putting a different rom on it in the future.
Click to expand...
Click to collapse
I gotta say Contact Management with Android has been probably one of my biggest frustrations. I like the ability to sync my GMail contacts, that's easy enough. But between getting pictures and "linking" "synching" and "attaching" contacts via Twitter, MS Exchange, and other means... TO not being able to only populate mobile numbers when creating SMS/MMS's and such, it is just way more difficult than it should be.
It could and SHOULD be much simpler. Maybe I'm just a wii-todd, idk.. Either way, I feel your pain dude.
Ya so was I.... Maybe since u have a mixture it isn't working for u.....Export all your contact to Google then remove ur Google account from the phone then delete all ur contacts off ur phone then sync with Google and do the steps I posted before
lvond555 said:
That just changes which contacts show. I am talking about entering a new contact and letting it be a Google contact by default. I don't want to accidentally set it up as a phone contact which will not sync to your Google account.
Click to expand...
Click to collapse
Sent from my ADR6400L using XDA App

How to update google contacts

Dumb question, but I have yet to figure it out LOL. So I got 2 new phones for my kids and I add them to my contact list and sync contacts, but everytime I flash a new rom and log in to my google account the 2 new phones are never on my contact list and I continually have to re add them. How do I get my contacts to sync and update to my google account ?
Thanks for any help it's driving me nuts.
When you add a contact, there are options to save to the phone, google, or sim card, make sure you change from phone, to google.
fenixnr said:
When you add a contact, there are options to save to the phone, google, or sim card, make sure you change from phone, to google.
Click to expand...
Click to collapse
Ah, never noticed that before ! Thank you
Also make sure in your setting that you google account is set up to sync the contacts
Sent from my Dinc... I mean Rezound
Since we're on this topic, I've noticed that when I edit a google contact on my phone it only stays changed for a few mins until it re-syncs with google contacts and then it goes back to the way it was. How can I set it so that I can edit info on the phone and it'll update the contact on google's servers. It seems like its only a one way sync on this HTC phone. I've had galaxy S phones before and never had this problem. Thanks.
derek4484 said:
Since we're on this topic, I've noticed that when I edit a google contact on my phone it only stays changed for a few mins until it re-syncs with google contacts and then it goes back to the way it was. How can I set it so that I can edit info on the phone and it'll update the contact on google's servers. It seems like its only a one way sync on this HTC phone. I've had galaxy S phones before and never had this problem. Thanks.
Click to expand...
Click to collapse
Bump.
Is there no way to have the phone update gmail contacts on google's servers? I've never had this problem before on any Android phone. Samsung touchwiz, AOSP, and Cyanogen all worked properly.
derek4484 said:
Bump.
Is there no way to have the phone update gmail contacts on google's servers? I've never had this problem before on any Android phone. Samsung touchwiz, AOSP, and Cyanogen all worked properly.
Click to expand...
Click to collapse
I have the same problem on an SG3. It is driving me crazy. At the moment is seems that the only way to get a new contact on the phone is to enter it into Google first.
This seems to be a big problem for a lot of people.
I expect that there is some simple answer and that it is simply that smething which is being misunderstood - but if some knows the answer and could post it here - there would be a lot of grateful people.
There is also the option to back your phone up with your google account when you first sync it. DoD you select that?
____
I hope I'm doing this right
derek4484 said:
Bump.
Is there no way to have the phone update gmail contacts on google's servers? I've never had this problem before on any Android phone. Samsung touchwiz, AOSP, and Cyanogen all worked properly.
Click to expand...
Click to collapse
Under people, make sure everything is deselect except Google contacts. Then everything should sync
Sent from my ADR6425LVW using Tapatalk 2
Weirdness with mine is I keep adding numbers to my Google account and it syncs but days later when I change roms It isn't saved.
ReZound
blestsol said:
Weirdness with mine is I keep adding numbers to my Google account and it syncs but days later when I change roms It isn't saved.
ReZound
Click to expand...
Click to collapse
i have the same problem and it drives me crazy. when i update a Google contact on my phone and after manually sync the contacts, it doesn't get updated on my Google account on the net.
please advice.
Complaints here are worthless without saying what code is being run. I use rooted/debloated stock firmware, and contacts sync just fine between the phone and gmail.
mike.s said:
Complaints here are worthless without saying what code is being run. I use rooted/debloated stock firmware, and contacts sync just fine between the phone and gmail.
Click to expand...
Click to collapse
Same. I've never had an issue like this in all my years on android. All I can say is make 100% sure you are changing the Google contact in your phone book and not a phone/facebook/sim one. Any chances made via phone or Web to contacts should sync pretty much instantly.
Also if you have multiple accounts like I do, I'd recommend using just one for all your numbers and having the others just for email addresses and such. Maybe the multi account sync is just showing the one with the most information vs the actual one that you edited. See if this helps
finally i found the solution on the net. @ https://forums.motorola.com/posts/4b949ea56b

Force Facebook contact sync

I just updated my Sprint Evo 3d to ICS last night and before I learned that you can't see Facebook contact images in 3rd party apps without some tinkering I deleted my gmail and Facebook accounts from the phone thinking that would help. When I put my accounts back Facebook only automatically linked half of my contacts. I selected the option to sync with existing contacts. Is there any way to get it to automatically link the rest? I don't want to manually link 100+ contacts. Is there a way to manually trigger the linking? Also, I don't know if it matters, but before the ICS update I had Facebook and Facebook for sense on the phone. Now it is only Facebook.
The other 100 might now have a phone number linked to fb or the names are,diffrent or you don't have an email for them or some kind,of linking info I'm your phone but the fb app should allow you to resync the people in settings I think
Sent from my PG86100 using XDA
Mr nerd said:
The other 100 might now have a phone number linked to fb or the names are,diffrent or you don't have an email for them or some kind,of linking info I'm your phone but the fb app should allow you to resync the people in settings I think
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
All the names are identical so that isn't a problem and they linked perfectly fine when I first got the phone with gingerbread. When I first set up the phone periodically the phone would alert me to possible contact links every so often until they were all linked. It isn't doing that now.
http://forum.xda-developers.com/showthread.php?t=1639275
sitlet said:
http://forum.xda-developers.com/showthread.php?t=1639275
Click to expand...
Click to collapse
Sitlet I think that is for a different issue. My problem isn't that 3rd party apps can't get the pictures (well that WAS my problem originally), it is that the link is not being established in the first place. I can fix the picture issue but I need the phone to prompt me about potential links between the contacts so I don't have to do it manually. The fix in that thread won't LINK my contacts right? It will just allow 3rd party apps to get the contact photos.
In case anyone cares, it took about 48 hours and last night I received the prompt suggesting I link contacts. I have no idea why it would take so long to trigger but all is well in the world now. Thanks to those who tried to help.
killerz298 said:
In case anyone cares, it took about 48 hours and last night I received the prompt suggesting I link contacts. I have no idea why it would take so long to trigger but all is well in the world now. Thanks to those who tried to help.
Click to expand...
Click to collapse
I bet it's facebook's problem. They've been having a lot of issues with the mobile app. Mine, along with many other people, has been logging out and having problems with sync lately.
sitlet said:
I bet it's facebook's problem. They've been having a lot of issues with the mobile app. Mine, along with many other people, has been logging out and having problems with sync lately.
Click to expand...
Click to collapse
Yeah for a few days it forced me to login every time. It wasn't just the mobile app though it was doing it to me on the regular web version as well.
Now that I have this all figured out it leads me to my next question. I used syncmypix to grab the high quality images from FB instead of the **** low rez ones that it imports itself and it synced it to my gmail account. However, the phone is set to default to the FB picture not the Google version. I can go into each contact and tell it to use the gmail photo but once again, I would rather not have to do that. Anyone know of a batch way of doing this?

Duplicated contacts...

Hi!
I have this really annoying "bug" where every single contact us duplicated several times(most contacts have 5 duplicates!).
I could batch delete the duplicates, but the problem is they would probably duplicate again and again...
So, what exactly causes this problem?
Just for the record, my father has this problem too(stock S2). I'm currently running MIUI but the problem seems to not be related to the rom.
Cheers guys, thanks.
Sent from my premium Mercedes
ArmorD said:
Hi!
I have this really annoying "bug" where every single contact us duplicated several times(most contacts have 5 duplicates!).
I could batch delete the duplicates, but the problem is they would probably duplicate again and again...
So, what exactly causes this problem?
Just for the record, my father has this problem too(stock S2). I'm currently running MIUI but the problem seems to not be related to the rom.
Cheers guys, thanks.
Sent from my premium Mercedes
Click to expand...
Click to collapse
try clearing data/cache of contacts app and see
Sun90 said:
try clearing data/cache of contacts app and see
Click to expand...
Click to collapse
in contacts press MENU button and Contacts to display and Choose witch one you want to see in Contacts
i think you have phone and gmail contacts to display
P.S i had a hard time with that too
Thanks for help! Unfortunately neither worked. I downloaded several different dialer apps, but no luck...
Sent from my premium Mercedes
ArmorD said:
Hi!
I have this really annoying "bug" where every single contact us duplicated several times(most contacts have 5 duplicates!).
I could batch delete the duplicates, but the problem is they would probably duplicate again and again...
So, what exactly causes this problem?
Just for the record, my father has this problem too(stock S2). I'm currently running MIUI but the problem seems to not be related to the rom.
Cheers guys, thanks.
Sent from my premium Mercedes
Click to expand...
Click to collapse
The Problem can be because you have configured multiple accounts with your Phone and each one of these has the contact data.
Try this and let me know if it worked.
Go to Contacts > Menu > Contacts to Display
Here select the accounts, the contacts of which you want to be displayed.
A more polished way would be to create an Excel Spreadsheet of all your contacts and then upload it with a name in Gmail. You can then enable only this list contacts to be displayed in the Contacts application.
In case it's not a displaying problem - I use Wondershare MobileGo for Android.
Intall the free version, connect your phone to the computer, open the program and under "contacts" tab there is a "De-duplicate" button. It will help you merge duplicated contacs.
There is a workaround for this problem. You can use Go Backup to take a backup of all your existing contacts.. there is an option to merge duplicate contacts as well.. after taking backup delete all your contacts from mobile; sync to server and then restore your contacts..
Sent from my GT-I9100 using xda app-developers app
Thank you every one for help! However,I found the best solution to be Contact Remover Plus app(paid). It took five minutes to delete all duplicates.
Anyway, thanks guys, some good info here!
Sent from my premium potato
That suggestion about dealing with multiple Google account on your phone is good. Works for me. First, I delete the duplicate contacts on my Android phone and then extract them as Excel files. Finally, the data are uploaded to Gmail. Problem solved. Thank you so much.

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