Can't get it to work on my phone. Has anyone had luck using it?
I got it working had to power off with restart.
Sent from my HTC Glacier using XDA App
Ok I guess the problem is that T-mobile didn't program a phone number into the sim card. When you go to Settings->About phone->Phone Identity under phone number it says "unknown" which is causing a problem for Tikl cause I guess it relies on that.
I've done some googling and other people have had that problem and have fixed it by taking out the sim card and putting it into an iPhone and then editing the info. Unfortunately android doesn't have this capability (which sucks!) so i'm stuck. Anyone know of an app or something that can manage the sim card info?
Could probably just go into Tmobile and have them do it for you for free.
I work for Tmo and I can tell you for sure this is a known issue with every Android device. If you call they can send an OTA that just programs the number in your SIM. I do it at least once a week for customers, just call thru to Tech Care and ask.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Thanks for the responses. I'll give T-mo a call, i'm sure they can fix it. I didn't want to have to drive to the store again.
My first SIM didn't have the number either. I called T-Mobile up, told them the problem and they sent something OTA that programmed the SIM with my number.
Related
I bought my Vibrant off-plan, then swapped in my SIM from my G1.
This means Android doesn't know my phone number. Does anyone know how to set this? Apps like Nimbuzz complain about the missing number.
What? Are you not able to make calls? I took my SIM card from my G1 to a Vibrant and worked fine. What happens when you try and put your SIM card in your G1? Does the # appear again?
http://forum.xda-developers.com/showthread.php?t=760222
maybe. he say in settings -> about phone -> status-> my phone number. i have my off plan too n i have some problems with some applications that say. idont. have a phone number
smerff said:
http://forum.xda-developers.com/showthread.php?t=760222
Click to expand...
Click to collapse
Yup, that's it. I'll try the OTA activation message thing. Thanks!
I had this problem on my MYT3G. TMO support was not able to assist.
I finally found a solution here on XDA. (cant find the link right off hand)
I removed my SIM,
powered up the phone
shutdown the phone
installed SIM and voila.... My number now shows up on the phone.
I had this a couple of years ago with my G1. I called T-mo, let them know... 5 minutes and a reboot and it was showing up, no problem. Just call T-Mo...
Thanks again smerff, that worked and the T2 support lady fixed my friend's missing number on the same support call. Can't argue with that!
Mine had always been like this, in my old G1 and now. Figured it was my sim card, I never looked into it though. Maybe I'll call Tmo and see what they day.
Sent from my SGS Vibrant
This was like this for me with my old SIM card (had it since the days of the first PocketPC Phone Edition from like 2002). Replaced the SIM for other reasons with a brand new one and now my phone number shows up. Don't know if that was the reason or not.
The tmobile rep told me that they were duplicating old sim data to new sim cards for issues just like that. Don't know how that would affect anything or why. Just an idea.
Sent from my SGH-T959 using the XDA mobile application powered by Tapatalk
So i finally decided today that i will keep my tuhunderbolt with verizon and drop sprint and my epic. I called verizon and got the porting process started to bring my sprint number over to my TB. The guy told me in about 4 hours to try dialing *228 and chose option one. Its been 5 hours now and whenever i try dialing *228 and hit call it connects for about 1 second then disconnects. I dont know if this is normal if the porting process isnt finished yet or if this is because my TB is rooted with BAMF 1.3 installed and im unable to do service programming. So will i have to unroot, do the *228 thing, then reroot?
FoxRacR17 said:
So i finally decided today that i will keep my tuhunderbolt with verizon and drop sprint and my epic. I called verizon and got the porting process started to bring my sprint number over to my TB. The guy told me in about 4 hours to try dialing *228 and chose option one. Its been 5 hours now and whenever i try dialing *228 and hit call it connects for about 1 second then disconnects. I dont know if this is normal if the porting process isnt finished yet or if this is because my TB is rooted with BAMF 1.3 installed and im unable to do service programming. So will i have to unroot, do the *228 thing, then reroot?
Click to expand...
Click to collapse
you dont have to do *228 ever on a 4g device. it auto programs on boot
aslong as you got your number set up and verizon knows your sim number (18 or 19 digit number, something like that, dont feel like ripping mine out to verify). Just place the sim in your device and fire it up, as soon the phone powers up it should auto activate. You will know it is activated when you see a 3g or 4g system above the signal meter.. if it's still on 1x, try making a test call to voice mail (*86) and if that works and you hang up, hopefully your data will come around.
I would also call from a landline and see if prompts you that the user's voicemail is not setup etc... that will let you know if the number ported off yet etc. /edit
And if you are powered up, have 1x and make a test call and your line/sim is activated. **It can take up to 15 mins for your data connection to be active, so if your test calls work and you have no data, just wait a few minutes and it will come around.** /edit2
magneticzero said:
you dont have to do *228 ever on a 4g device. it auto programs on boot
Click to expand...
Click to collapse
Thanks! Ill try rebooting my phone and see if that fixes it
magneticzero is exactly right. On a 4G phone the old *228 doesnt work. You might want to try rebooting the phone every so often and that should get your old number to pop-up.
I ported my number over to my thunderbolt while running a custom rom. I called gave them all my information. Was told that an email was suppose to be sent to me so that I can authorize the port. 45 minutes later I hadn't received an email so I called and was allowed to authorize it over the automated system which the call rep was on the line too. 5 minutes later a text was sent to my phone advising me that my number had been successfully ported. Had I just done the automated authorization the port process might have only taken about 10-15 minutes. I was never told to dial *228.
Just rebooted my TB and still dont have my old number yet :/ ill give it some more time, im just glad i dont have to unroot
I just saw the other part of your post magneticzero, they never asked me for the number on my sim, should i call and make sure?
FoxRacR17 said:
I just saw the other part of your post magneticzero, they never asked me for the number on my sim, should i call and make sure?
Click to expand...
Click to collapse
nah they already have it when they shipped you your phone. i was just saying incase you bought the tb used and had to get a new sim, then they would need the new number.
Oh alright, i bought it brand new as a new customer thru amazon so they should know my sim number, thanks for all your help guys, hopefully they get it ported soon!
magneticzero said:
nah they already have it when they shipped you your phone. i was just saying incase you bought the tb used and had to get a new sim, then they would need the new number.
Click to expand...
Click to collapse
Sent from my SPH-D700 using XDA App
How did you authorize the port?
They had me call a number and follow some prompts and that was it, it was really quick
ddgarcia05 said:
How did you authorize the port?
Click to expand...
Click to collapse
Sent from my SPH-D700 using XDA App
I had to remove my sim card, reinstall, and reboot, then it found my number.
I was told by Verizon never to use the *228 feature. Because *228 will fry the sim card. I get the feeling by this phone using a sim card they may have more access to what is going on with it. I guess I will find out soon. Since the first thing I did was root it and flashed a custom rom.
jett2314 said:
I was told by Verizon never to use the *228 feature. Because *228 will fry the sim card. I get the feeling by this phone using a sim card they may have more access to what is going on with it. I guess I will find out soon. Since the first thing I did was root it and flashed a custom rom.
Click to expand...
Click to collapse
It's not that they have any more access to what is happening on your phone then they did before. What changed is the use of a SIM card instead of a MEID.
The reason that you cannot call *228 is that VZW has to run two very unique provisioning systems, one for GSM and one for CDMA and *228 is the access number for the CDMA provisioning system. Because of the fundamental differences in technology between the networks, on a GSM (LTE) network there is no need for a customer accessible provisioning system. Even if you don't live in a 4G area, your phone provisioning is still controlled by the LTE system on the back end.
Remember on all prior CDMA phones your phone was actually tied to the CDMA network via the MEID number that was unique to each phone. The purpose of *228 was to have the phone pull down all of the provisioning information from the VZW back end servers (I.E. your phone number and all of the other provisioning information that the phone needs to operate correctly on the network with your phone number). Because the MEID was unique and hard coded into each handset any time a change was made to the account the end user had to dial *228 to update the information on the phone itself.
Now (and this is why everyone who has been with VZW for any length of time is being thrown for a loop) with GSM service (LTE is a GSM service) you are assigned a unique Subscriber Identity Module (SIM card). This card contains a unique number, along with all of the basic information any LTE phone needs to communicate with the network, which is hard coded in the sim card you are assigned when you got your TB and this number is assigned to your phone number in VZW's back end system (just like your MEID was prior). There is no such thing as an MEID like you are used to in an LTE network. Everything is tied to the unique identifier on the SIM card, not the phone itself.
Your TB has no MEID. It gets all of its provisioning information every time it boots from the information stored on the SIM card. That is why dialing *228 does absolutely nothing, because there is no MEID on the phone for the provisioning system to read, and there are no settings on the phone it can update.
Welcome to the SIM card express train, population, everyone already on a GSM network. And for what its worth, SIM cards have been in use in the US for a long time now. In fact many of the problems VZW techs are having frying SIM cards because they are not handled correctly or activated correctly very much reminds me of when PacBell Wireless first rolled out GSM service (PCS as they called it) back in 1997.
Success! Thanks to your detailed explanation Nusince I figured out that it wasn't updating because I had turned 4G off and also changed to their old 3g network using the ##778# dialer code. After putting those two settings back to their stock setting and I rebooted BAM my old number showed up and I had 3g again. Then I turned 4G off and went back to the old 3g network that way my phone doesn't keep dropping the data connection and it's all smooth sailing. Thanks for your help everyone and hopefully this helps someone in the future.
Sent from my ADR6400L using XDA App
Ok, so i'm new to this whole android thing and came up on a TB. Sorry for the noobness of this...i did a search, but couldn't find anything relating to my problem. hoping someone could give some advice.
I tried to activate it the other day and it took some time to activate(i guess Verizon's network was down), but the 4g LTE was fully functioning. Phone was recognized on my account at verizon and everything checked out.
however, when i tried to make a phone call, i got the message 'welcome to verizon wireless. your phone number is not active or invalid'. one thing i did notice was the roaming triangle above the signal bars. btw, i did try contacting verizon and they didn't know what was going on..they kept blaming the downed network.
i couldn't get it to work so i had to switch back to my whackberry.
Anyone know what the problem is and how to activate it? any advice would be awesome!
thanks for the help in advance!
Might need a new sim card...
Sent from my ThunderBolt using XDA Premium App
i tired two sim cards already...no luck.
For some reason my rooted stock S2 (from Bell unlocked using on Rogers) can't answer calls. I can call out without any problems but if someone is calling me, it'll hang up on them as soon as I answer. They then get a busy signal.
Any ideas?
Try Clearing the cache of phone.apk
Sent from my GT-I9100 using Tapatalk 2
bala_gamer said:
Try Clearing the cache of phone.apk
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
Can't find phone.apk.... I deleted the cache of dialer.apk and the problem still remains. I also completely turned off call blocking and everything.
When I answer a call, it immediately disconnects.
This is interesting to hear. My wife and i are both on rogers. She has a rooted and rommed captivate and i have a rooted and rommed nexus s. We are both having the same issues for that last couple days. Weird stuff. Never happened before.
I put my SIM card into my wife's S2 (also stock and rooted) and it works properly. Accepts incoming calls. So it must be something with my device specifically and not network related. Strange... I've removed any possible suspect apps to no avail so far. Perhaps a core app update is the culprit.
Ya I am confused lol. I have been on the same rom for a few weeks now. Just started happening to both of us all of a sudden. Not sure if it is a certain app that we both have installed and its screwing up our phones? Just not sure at all.
Sent from my Nexus S using xda premium
ThaiM said:
I put my SIM card into my wife's S2 (also stock and rooted) and it works properly. Accepts incoming calls. So it must be something with my device specifically and not network related. Strange... I've removed any possible suspect apps to no avail so far. Perhaps a core app update is the culprit.
Click to expand...
Click to collapse
Please let me know if you find a solution. I am trying a few things but no luck
I've been having the same issue with incoming calls all weekend, in my case I was able to rule out hardware by swapping SIMs with another Rogers phone.
On the phone a few times with Rogers Tec Support and I was told this was an issue on their end, from what I'm told it's related to the Rogers One Number service which I did register for a couple of months back. Although I don't use the RON service anymore it's still active on my account.
I just had Tec Support remove it from my account and am just now getting my incoming calls again.
tankrider said:
I've been having the same issue with incoming calls all weekend, in my case I was able to rule out hardware by swapping SIMs with another Rogers phone.
On the phone a few times with Rogers Tec Support and I was told this was an issue on their end, from what I'm told it's related to the Rogers One Number service which I did register for a couple of months back. Although I don't use the RON service anymore it's still active on my account.
I just had Tec Support remove it from my account and am just now getting my incoming calls again.
Click to expand...
Click to collapse
This may be it. I recently signed up for Rogers One Number but never use it. That's the difference me and the wife's S2. She's not registered for One Number. Hmmmm..... But it's weird that my SIM accepts incoming calls on her device though.
tankrider said:
I've been having the same issue with incoming calls all weekend, in my case I was able to rule out hardware by swapping SIMs with another Rogers phone.
On the phone a few times with Rogers Tec Support and I was told this was an issue on their end, from what I'm told it's related to the Rogers One Number service which I did register for a couple of months back. Although I don't use the RON service anymore it's still active on my account.
I just had Tec Support remove it from my account and am just now getting my incoming calls again.
Click to expand...
Click to collapse
hey thats great to hear. I will try and get rid of Rogers one as well. Go figure eh. Thanks for the info
Just got off the phone with Rogers Customer Care. Removed Rogers One Number and BAM! Back in business! Thanks tankrider!
ThaiM said:
Just got off the phone with Rogers Customer Care. Removed Rogers One Number and BAM! Back in business! Thanks tankrider!
Click to expand...
Click to collapse
No problem, glad you got it sorted.
Yes. Same here. Getting rid of rogers one solved everything.
Sent from my Nexus S using xda premium
As the title says I tried to reprogram my phone to see if it might pick up new towers with *228 while on an AOSP rom, the message said it was unable to program the phone and now it will only connect with 3G. I figured I could flash a TW rom and reprogram it there, however the TW just pops up a quick message saying the SIM is programmed without actually placing a call.
Is there any way to restore LTE once lost in this fashion? I've googled but couldnt find anything, I even reverted to stock in Odin hoping it would reprogram at boot but it did not solve anything.
zodduska said:
As the title says I tried to reprogram my phone to see if it might pick up new towers with *228 while on an AOSP rom, the message said it was unable to program the phone and now it will only connect with 3G. I figured I could flash a TW rom and reprogram it there, however the TW just pops up a quick message saying the SIM is programmed without actually placing a call.
Is there any way to restore LTE once lost in this fashion? I've googled but couldnt find anything, I even reverted to stock in Odin hoping it would reprogram at boot but it did not solve anything.
Click to expand...
Click to collapse
You're never supposed to dial *228 from a LTE phone, it screws up your SIM card. The only way I have seen the problem fixed is to get a new SIM card by either going to a store or calling 611 and getting them to send it to you.
The correct way to force it to update, instead of calling *228, is to power down the phone, pull the SIM out, power on the phone, let it sit for 5 minutes, power it off and reinsert the SIM, and boot back up. Thats what works now with LTE SIMs.
I dont know if your SIM can be fixed or you will have to get a new one before LTE will work again but every time I have seen this happen the person always had to replace the SIM.
Sent from my SCH-I605 using XDA Premium HD app
As stated above, you never use the *228 function to update an LTE device. A new sim is the solution.
Thanks guys, replacement sim is on its way.
How does one activate a new sim?
Sent from my SCH-I605 using Tapatalk 2
Tornlogic said:
How does one activate a new sim?
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
I take it you mean a completely new SIM card, if the SIM card has already been used (like in your old phone) and you want to use it then just insert it into the phone. If its a SIM card thats already been used and you want to switch it to a new num ber you're **** out of luck. VZW only activates each SIM once and cannot, or will not, switch it to a different number.
If it is a completely new SIM card the call VZW and tell them you need to activate a new SIM and give them the info they need, which is usually just the number on the SIM card, and once they finish with it just pop it in your phone.
Sent from my SCH-I605 using XDA Premium HD app
shangrila500 said:
I take it you mean a completely new SIM card, if the SIM card has already been used (like in your old phone) and you want to use it then just insert it into the phone. If its a SIM card thats already been used and you want to switch it to a new num ber you're **** out of luck. VZW only activates each SIM once and cannot, or will not, switch it to a different number.
If it is a completely new SIM card the call VZW and tell them you need to activate a new SIM and give them the info they need, which is usually just the number on the SIM card, and once they finish with it just pop it in your phone.
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
The last option can be done just by logging into your account on their site and entering the info yourself, as well.
Perfect, thanks.. Yea, is new, as in never used
Sent from my SCH-I605 using Tapatalk 2
Str0ntium said:
The last option can be done just by logging into your account on their site and entering the info yourself, as well.
Click to expand...
Click to collapse
Yup. Tis how I do it.
Sent from my SCH-I605 using Tapatalk 2
Str0ntium said:
The last option can be done just by logging into your account on their site and entering the info yourself, as well.
Click to expand...
Click to collapse
Nice, I didn't know that.
Sent from my SCH-I605 using XDA Premium HD app