Hey Guys.
I recently Hard Bricked my Vibrant while flashing a Custom ROM. It won't turn ON at all.
I am shipping the Phone to Samsung Repair Centre in Texas from India.
I had a talk with the Call Centre where they said that I should just give them the piece without the Battery and Battery Pack and they will only repair my piece and will not Replace it anyhow.
I am fine with them just repairing my piece rather than replacing it, but the issue is that I have only Download Mode available on my piece and the Recovery Mode is Factory Disabled.
My Questions are,
1) Whether they will make the Recovery and Download Mode available back on my Vibrant after repairing it ?
2) The phone is very much off the 30 days mark for the Return Policy to work, so is it still their obligation to Replace my piece with a one that has a Recovery and Download Mode enabled on it if the repairing solution doesn't do the trick ?
3) I am shipping the Phone from India so how should I make sure that the Phone that they have Repaired or Replaced with has the Recovery and Download mode working on it ?
4) Also, in my Country we have a Samsung Galaxy S International available, so is the Motherboard of Samsung Vibrant and the International Model similar for the Service Centre over here to repair it ?
Any Help is appreciated.
Thank You.
ech419 said:
Hey Guys.
I recently Hard Bricked my Vibrant while flashing a Custom ROM. It won't turn ON at all.
I am shipping the Phone to Samsung Repair Centre in Texas from India.
I had a talk with the Call Centre where they said that I should just give them the piece without the Battery and Battery Pack and they will only repair my piece and will not Replace it anyhow.
I am fine with them just repairing my piece rather than replacing it, but the issue is that I have only Download Mode available on my piece and the Recovery Mode is Factory Disabled.
My Questions are,
1) Whether they will make the Recovery and Download Mode available back on my Vibrant after repairing it ?
2) The phone is very much off the 30 days mark for the Return Policy to work, so is it still their obligation to Replace my piece with a one that has a Recovery and Download Mode enabled on it if the repairing solution doesn't do the trick ?
3) I am shipping the Phone from India so how should I make sure that the Phone that they have Repaired or Replaced with has the Recovery and Download mode working on it ?
4) Also, in my Country we have a Samsung Galaxy S International available, so is the Motherboard of Samsung Vibrant and the International Model similar for the Service Centre over here to repair it ?
Any Help is appreciated.
Thank You.
Click to expand...
Click to collapse
So you CAN get into download mode with the Android holding a shovel in a big yellow triangle?
Also, did you ever try flashing a custom recovery? ie- clockwork
Sent from my nuclear powered submarine.
ech419 said:
Hey Guys.
I recently Hard Bricked my Vibrant while flashing a Custom ROM. It won't turn ON at all.
I am shipping the Phone to Samsung Repair Centre in Texas from India.
I had a talk with the Call Centre where they said that I should just give them the piece without the Battery and Battery Pack and they will only repair my piece and will not Replace it anyhow.
I am fine with them just repairing my piece rather than replacing it, but the issue is that I have only Download Mode available on my piece and the Recovery Mode is Factory Disabled.
My Questions are,
1) Whether they will make the Recovery and Download Mode available back on my Vibrant after repairing it ?
2) The phone is very much off the 30 days mark for the Return Policy to work, so is it still their obligation to Replace my piece with a one that has a Recovery and Download Mode enabled on it if the repairing solution doesn't do the trick ?
3) I am shipping the Phone from India so how should I make sure that the Phone that they have Repaired or Replaced with has the Recovery and Download mode working on it ?
4) Also, in my Country we have a Samsung Galaxy S International available, so is the Motherboard of Samsung Vibrant and the International Model similar for the Service Centre over here to repair it ?
Any Help is appreciated.
Thank You.
Click to expand...
Click to collapse
So let me get this straight...
I'm assuming u rooted the phone b/c you must in order to even attempt to flash a custom rom...
So you want to send a rooted phone in for repair??
Its very hard to brick the vibrant....u probably have a soft brick....did u try Odin to restore your phone back to stock?? Try that before sending it anywhere
Sent from my XDA app cuz I'm stalking your mom....
Mr. Apocalypse said:
So let me get this straight...
I'm assuming u rooted the phone b/c you must in order to even attempt to flash a custom rom...
So you want to send a rooted phone in for repair??
Its very hard to brick the vibrant....u probably have a soft brick....did u try Odin to restore your phone back to stock?? Try that before sending it anywhere
Sent from my XDA app cuz I'm stalking your mom....[/QUOTE
Sounds to me like he probably doesn't know about odin.
Sent from my nuclear powered submarine.
Click to expand...
Click to collapse
Thanks for Reply.
No, Guys. I know what Odin is.
The phone is Hard Bricked. That means nothing will show up on the screen to do anything at all. It is a well known issue and it is very much possible with your phone too.
From what I have read on the forum, the USB doesn't work due to some bootloader corruption and thus you will not be able to try anything on your phone and Wires need to be physically soldered onto the Motherboard to flash the bootloader and Stock ROM.
I want to enquire about the issue of whether Download and Recovery Mode which comes factory disabled in the newer Vibrants, be enabled by Samsung itself ?
Thanks for your Help.
ech419 said:
Thanks for Reply.
No, Guys. I know what Odin is.
The phone is Hard Bricked. That means nothing will show up on the screen to do anything at all. It is a well known issue and it is very much possible with your phone too.
From what I have read on the forum, the USB doesn't work due to some bootloader corruption and thus you will not be able to try anything on your phone and Wires need to be physically soldered onto the Motherboard to flash the bootloader and Stock ROM.
I want to enquire about the issue of whether Download and Recovery Mode which comes factory disabled in the newer Vibrants, be enabled by Samsung itself ?
Thanks for your Help.
Click to expand...
Click to collapse
Have you heard from Samsung yet as to how much the repair cost will be? I have to send mine there after a Kies update killed by boot loader (the most common reason why a Galaxy S won't show any signs of life and only way to truly brick them). I had a local repair shop jtag it before Kies killed it again, but they couldn't fix the hardware lock.
I got it to a point like that as well. Even when I plugged it in to charge and such, nothing happend. I was still able to ODIN it though. What I had to do was just the battery pull method of putting it into download mode (pull battery, sim and sd cards, open ODIN, connect phone to pc, pop in battery while holding volume buttons) and it worked for me.
Like others say, it's really difficult to hard-brick Vibrants. If either primary or secondary bootloader has been corrupted, you shouldn't have Download mode. Try search more and find out what others did to get out of such situations. You should be able to flash away UNLESS your internal SD card has been fried/messed up. The repair will probably cost you ridiculously large sum of money. Samsung will probably replace internal SD memory (I think it's MoviNAND flash memory module) and flash new firmware. But again it will cost money. I would do everything I can possibly think I can do before sending it off to repair centers.
EDIT: If it is your cellular carrier accepting your phone for examination and think that the cause is hardware malfunction, the carrier will REPLACE your phone. If you are not sending it to your carrier, however, and you are sending it directly to Samsung repair center instead, they will most likely incur repair fees. Not sure 100% but Samsung must be able to tell if you've ever flashed custom firmware and flashing custom kernels and ROMs void manufacturer's 1 year warranty. And this will probably be true unless you flash a stock ROM before shipping it, but this is ironic and according to you doing so is impossible. Try Odin JFD again!
sharkethicx said:
I got it to a point like that as well. Even when I plugged it in to charge and such, nothing happend. I was still able to ODIN it though. What I had to do was just the battery pull method of putting it into download mode (pull battery, sim and sd cards, open ODIN, connect phone to pc, pop in battery while holding volume buttons) and it worked for me.
Click to expand...
Click to collapse
I take it yours wasn't hardware locked then. It's interesting that you were still able to get Odin to recognise the phone when it wasn't showing any sign of life. Were the lights turning on?
jaetm83 said:
Like others say, it's really difficult to hard-brick Vibrants. If either primary or secondary bootloader has been corrupted, you shouldn't have Download mode. Try search more and find out what others did to get out of such situations. You should be able to flash away UNLESS your internal SD card has been fried/messed up. The repair will probably cost you ridiculously large sum of money. Samsung will probably replace internal SD memory (I think it's MoviNAND flash memory module) and flash new firmware. But again it will cost money. I would do everything I can possibly think I can do before sending it off to repair centers.
EDIT: If it is your cellular carrier accepting your phone for examination and think that the cause is hardware malfunction, the carrier will REPLACE your phone. If you are not sending it to your carrier, however, and you are sending it directly to Samsung repair center instead, they will most likely incur repair fees. Not sure 100% but Samsung must be able to tell if you've ever flashed custom firmware and flashing custom kernels and ROMs void manufacturer's 1 year warranty. And this will probably be true unless you flash a stock ROM before shipping it, but this is ironic and according to you doing so is impossible. Try Odin JFD again!
Click to expand...
Click to collapse
I'm trying to find out exactly how much Samsung would charge to repair a screwed up boot loader caused by a Kies update. The device was flashed to stock prior to the update; however, there is a TiBu folder on the internal sd. The Samsung agent I spoke with opened a support ticket and said it would be repaired under warranty as long as nothing was done to the device to void the warranty. I'm trying to decide whether to have it jtagged and still have it hardware locked, or take a chance and send it to Samsung for a proper repair, fixing the hardware lock and boot loader.
Related
i was trying to get rid of the yellow triangle in my galaxy s2 with usb jig method
while following some instructions on site which told me to flash tar file in PDA...there were two tar files..after first flash nothing happened
but when i flashed the second tar file my galaxy s2 got bricked
its not going into download mode or recovery even with usb jig
i think its bricked for good...only black screen..the best i could get were two white notification lights which would turn on at the bottom of the phone.
odin detects the phone but i cant do anything since phone doesnt enter any mode
what are my options here??
my phone is still in warranty...before it got bricked i saw for about 2 secs when it restarted into download mode that ROM counter showed 0 with official ROM..then it got bricked
so will samsung take my phone??or will it be rejected since i have checkrom revolution hd 4 with siyah 2.6.11 kernel installed in it??
is there any other method i can try to make it work??
If you can't get into download mode you have two options. JTAG repair, or send it to Samsung for repair. How would we know if they'll repair it under warranty ?
The moment you put non-stock firmware on your phone you void said warranty. Given you can't re-flash stock or even wipe the flash counter with a jig, you're going to have to take pot luck if you send it back to Samsung.
Given you've already tried a jig (and despite what I'm sure a few people will probably tell you given some of the replies we've had to threads like this so far this week), there's pretty much no way short of the above two methods of getting your phone working again.
thanks for the input
i guess taking a shot at official repair is my only chance here
if they make a fuss about my phone not being on official ROM then i guess ill have to pay them(and i hope they dont charge too much!!)
Might be worth getting a quote for a JTAG repair. Even if you have to send it overseas/with the cost of postage it might end up being cheaper. That way, if they do decide to charge you for it you can ask them "How much ?". If they want to charge more than the JTAG repair and the amount of time it will take Samsung to repair/return it to you is the same or longer than the JTAG, you can take the JTAG option.
Or you might be lucky and they might just fix it under warranty. Good luck with it
fatjivi said:
thanks for the input
i guess taking a shot at official repair is my only chance here
if they make a fuss about my phone not being on official ROM then i guess ill have to pay them(and i hope they dont charge too much!!)
Click to expand...
Click to collapse
MistahBungle said:
Might be worth getting a quote for a JTAG repair. Even if you have to send it overseas/with the cost of postage it might end up being cheaper. That way, if they do decide to charge you for it you can ask them "How much ?". If they want to charge more than the JTAG repair and the amount of time it will take Samsung to repair/return it to you is the same or longer than the JTAG, you can take the JTAG option.
Or you might be lucky and they might just fix it under warranty. Good luck with it
Click to expand...
Click to collapse
thank for the info i think this the best way to go about it
damn i wish i hadnt tried this stunt...i was quite happy with my phone
now i find out u dont need to flash stuff in odin to get rid of the counter and triangle...just the jig is enough...dont know which stupid sites instructions i was following
I have a few questions, I'll put them up right away so the impatient may avoid reading my boring story. Beneath the questions are my explanation.
1. It seems to me the flash counter only goes up when I flash non-original firmware. I've flashed twice; once to root, then once again to go back to stock. My counter says 1. Am I correct in assuming this, then?
2. My phone came with astrange and, I think, not widely used firmware called XWKG1. Can I upgrade to ICS using any method, ie. will any ICS-ROM work with my phone?
3. Then I can root, and use Triangleaway to reset flash-counter, right?
And if the answer to question #1 is "yes", I could flash back to stock and have no warranty problems?
Backstory:
I - like many others - downloaded some ROM to get root on my phone. That's all I wanted, just root, no custom UI or anything, so I just downloaded something called CF I think? I'm not very knowledgable about all this, so bear with me.
Now the USB connector and battery is starting to get real weird. In short; my phone thinks USB cable is connected all the time; my phone won't start (says battery is too hot) unless I have a charger plugged in; strange driver issues when trying to connect the phone to a PC, the device is not recognized about 80% of the time; battery drains SUPER quickly. And more probably.
Now this sounds like a hardware issue to me, and should be covered by the warranty no matter if I choose to root my phone or not. But I'm worried Samsung may not share my opinion there. I've flashed back to stock firmware I got with my phone (XWKG1 - I bought my phone from a French company operating in Norway called Pixmania, which gave me this strange version), and the yellow triangle is gone. But flash counter says 1. This could be a problem.
I'd send it back to pixmania straight away. I'm in Norway, I've used pixmania abefore, they're quick and helpful, and I'd guess they'll replace it straight away.
To be honest, I can't remember if stock flashing increases the counter or not. Buy a jig anyway, they're cheap and useful.
Don't think your firmware's that strange, pretty sure I had XWKG1 at some point. Old yes, strange no.
Thanks for the answer. So Pixmania won't just send it to Samsung who will reject it? Have you tried sending rooted phones to them? My phone doesn't have any external damage, but it is currently not covered under Samsungs warranty!
Also, don't know if an USB jig would work since the phone's USB-port is so broken.
reking said:
Thanks for the answer. So Pixmania won't just send it to Samsung who will reject it? Have you tried sending rooted phones to them? My phone doesn't have any external damage, but it is currently not covered under Samsungs warranty!
Also, don't know if an USB jig would work since the phone's USB-port is so broken.
Click to expand...
Click to collapse
Yep, rooted my brother-in-law's SGS last year. He returned it to pixmania because his home button wasn't working, got a replacement within a week. He'd forgotten it was rooted, but pixmania either didn't notice or didn't care.
Assuming you flashed via a USB/PC connection before , it's probably worth the risk to try 2 and 3. Or if you don't want to risk your USB port, try Mobile Odin.
reking said:
I .
1. It seems to me the flash counter only goes up when I flash non-original firmware. I've flashed twice; once to root, then once again to go back to stock. My counter says 1. Am I correct in assuming this, then?
Thats what it is .
2. My phone came with astrange and, I think, not widely used firmware called XWKG1.
Its not strange .
Can I upgrade to ICS using any method, ie. will any ICS-ROM work with my phone?
When ICS is released it should upgrade .
But not if you root or put custom firmware Kies may no longer offer the iCS upgrade . You wil have to flash a stock ICS firmware .
3. Then I can root, and use Triangleaway to reset flash-counter, right?
And if the answer to question #1 is "yes", I could flash back to stock and have no warranty problems?
Yes
Now this sounds like a hardware issue to me, and should be covered by the warranty no matter if I choose to root my phone or not. But I'm worried Samsung may not share my opinion there. I've flashed back to stock firmware I got with my phone (XWKG1 -
Warranty void if custom rom and that included beta ICS warranty void if phone rooted warranty void if custom rom counter above zero .Thats the official Samsung letter to service centres .
jje
Click to expand...
Click to collapse
Hi there!
Actually, I've stopped trying to ressurect my phone about a month ago, but... maybe someone can help
Ok, what happened:
I was at exam and must shut my phone off. I did it. Some seconds later it booted again. So, I had to turn it off by holding the power button. After that it doesn't boot anymore.
Now the "facts":
- It was the Lite'ning Rom (I think 2.6) with the Kernel incl. as it bricked.
- It boots up to the yellow triangle and stops there.
- If I want to charge it - I see just a waiting-circle (like in windows), but it doesn't move at all.
- I can enter the Download mode, but only if I hold Volume Down + Power Button. If I hold the VolumeDown+Home+Power Button - it's just starting without entering the download mode.
- I can't enter the recovery mode. It's just gone...
- Kies doesn't see the phone at all.
- Odin see it and I can flash it. I can flash all the things I want: bootloader, kernel, pda. I can re-partition it, BUT:
- Now the interresting thing: Odin flash it and says, that all was fine. But nothing happens... Actually, I've already tried to "kill" it with the 3-part ROM for 9100G, but Odin says, that all was ok and nothing happens with the phone at all. It just ignoring all the flashs I tried.
- I have the USB-Jig, but it start the "Factory mode", and... see the point above.
- Already tried about 10-15 Rom (1-parted and 3-parted), with bootloaders and pits etc. Nothing happens.
I had the phone just for 3 months, and... yeah, 500€ are gone. I can't send it to Samsung service, because of triangle and counter > 0. And I can't remove this triangle and set the counter back.
Anyone have any ideas I can try? Maybe someone already heard about issue like that? Is it the famous "eMMC brick"?
Thx in advance!
I don't know if this is due to the EMMC bug. But it sure does sound like a hardware issue.
Have you tried flashing Factory / Stock firmware via Odin? I had a similar issue some time back with my Galaxy Tab but flashing stock firmware, rebooting to recovery and clearing cache etc then fixed the issue.
Good luck man!
Maybe send it in for warranty service/replacement & play dumb in the first instance. Always a chance they won't care/notice you trashed it. If they do & decide to charge you, ask for a quote & for the phone back. Then take the phone to local mobile repair shops & see how much they want for repairing the phone. You can also then compare the costs of having Samsung/authorised repairer or local mobile repair shops with the costs of having the phone JTAG'd (assuming it can be JTAG'd). Lots of JTAG repairers can be found with a Google search, not necessarily in your country, but will still likely be cheaper than having Samsung/authorised repairer fix it.
Try to flash a bootloader for a different device (Note for example), and after that to repartion the device also with pit for Note or something similar. I think that there is a good chance that you succeed in killing the phone completely, and then you can send it to service and play dumb.
Find someone with a riff box and get it j-taged
Sent from my GT-I9100 using Tapatalk 2
A331709 said:
Have you tried flashing Factory / Stock firmware via Odin?
Click to expand...
Click to collapse
Yes, already tried some different stock firmwares, always the same thing - just nothing happens and Odin is lucky and saying "all was fine".
pilgrim011 said:
Try to flash a bootloader for a different device (Note for example), and after that to repartion the device also with pit for Note or something similar. I think that there is a good chance that you succeed in killing the phone completely, and then you can send it to service and play dumb.
Click to expand...
Click to collapse
Already tried with G-Version of SGS2, but that didn't work. But I will try it with Note's bootloader and pit. Thx!
MistahBungle said:
Maybe send it in for warranty service/replacement & play dumb in the first instance. Always a chance they won't care/notice you trashed it. If they do & decide to charge you, ask for a quote & for the phone back. Then take the phone to local mobile repair shops & see how much they want for repairing the phone. You can also then compare the costs of having Samsung/authorised repairer or local mobile repair shops with the costs of having the phone JTAG'd (assuming it can be JTAG'd). Lots of JTAG repairers can be found with a Google search, not necessarily in your country, but will still likely be cheaper than having Samsung/authorised repairer fix it.
Click to expand...
Click to collapse
I've already called JTAG-Service I found in my country, but the guy on the phone said "you can send it to us, we will try to fix the issue, but you will see - you will get your device back without any changes." In addition, he said, that my phone has some bad sectors in header of internal memory and it's nothing to do with it. The only option is to change the mainboard.
I'll try to kill it with Note's firmware, if it's not going to work - will try to send it for repair. But the chance, that guys from samsung will ignore the triangle and counter ist actually... yeah, it low ^^
Thx again for the advices!
//edit:
tried the Note's bootloaders - the phone accept it, I see the progress-bar on phone's screen, but after reboot it stucks again on triangle.
tried this guide again - doesn' help at all.
looks like the advice from MistahBungle is the last hope
Dear Forum members i am new to this forum please help me to boot up my Phone :
After rooting using odin i have installed custom rom all working fine later tried to install another using odin selected .PIT file & re partition was checked in the middle Odin stopped responding disconnected the phone & phone stopped as attached image later battery empty. Now its completely dead no light no logo no boot sign tried to enter download mode, recovery mode, connecting to pc using kies, Odin nothing working.
Please help me to get the phone back to working
Thanks in advance
Unfortunately because you played around with the PIT file unless advised means that your phone is bricked.
Since you cannot get into any mode at all, the only method that might work to fix your phone is a Jtag device.
Cosmic Blue said:
Unfortunately because you played around with the PIT file unless advised means that your phone is bricked.
Since you cannot get into any mode at all, the only method that might work to fix your phone is a Jtag device.
Click to expand...
Click to collapse
Thanks for quick reply. can you please tell me where Jtag is available in India people who do it?
Thanks in advance.
For the first time i used forum and its really helpfull.
If he's still getting the screen that he posted in his first post, then it does NOT mean it is bricked beyond repair. In fact, you should be able to flash using Odin while that screen is up.
I've only ever seen people get that screen when they either flashed an I9100G ROM or firmware to an I9100, or the reverse. (flashed an I9100 ROM or firmware to an I9100G)
OP, I'd make absolutely sure you are flashing a ROM or firmware that is meant for your model of device.
ctomgee said:
If he's still getting the screen that he posted in his first post, then it does NOT mean it is bricked beyond repair. In fact, you should be able to flash using Odin while that screen is up.
I've only ever seen people get that screen when they either flashed an I9100G ROM or firmware to an I9100, or the reverse. (flashed an I9100 ROM or firmware to an I9100G)
OP, I'd make absolutely sure you are flashing a ROM or firmware that is meant for your model of device.
Click to expand...
Click to collapse
Hi,
Yes previously it was showing as attached image then i have switched off & switch on back then no indication. completely dead just like a phone with out battery.
tried connecting to pc in all types( using all software's & drivers) not working. now only hardware part is pending.
chetankalburgi said:
Hi,
Yes previously it was showing as attached image then i have switched off & switch on back then no indication. completely dead just like a phone with out battery.
tried connecting to pc in all types( using all software's & drivers) not working. now only hardware part is pending.
Click to expand...
Click to collapse
Oh. Well, if it's completely dead now, and no longer shows that screen, than Cosmic Blue's statement is probably true. JTag it is.
Use Google to try to find a repair shop near you that offers this service. If you can't find one close to you, you'll probably have to mail it off to a shop that does it.
ctomgee said:
Oh. Well, if it's completely dead now, and no longer shows that screen, than Cosmic Blue's statement is probably true. JTag it is.
Use Google to try to find a repair shop near you that offers this service. If you can't find one close to you, you'll probably have to mail it off to a shop that does it.
Click to expand...
Click to collapse
Thank you
Sent to Samsung service center got reply as mother board faulty & has to change Price 9000 INR tried speaking about jtag & USB Jig with service center people even they have no clue about these words.
ctomgee said:
If he's still getting the screen that he posted in his first post, then it does NOT mean it is bricked beyond repair. In fact, you should be able to flash using Odin while that screen is up.
I've only ever seen people get that screen when they either flashed an I9100G ROM or firmware to an I9100, or the reverse. (flashed an I9100 ROM or firmware to an I9100G)
OP, I'd make absolutely sure you are flashing a ROM or firmware that is meant for your model of device.
Click to expand...
Click to collapse
@OP: I'm with this guy. Try a usb jig before jtag.
chetankalburgi said:
Thank you
Sent to Samsung service center got reply as mother board faulty & has to change Price 9000 INR tried speaking about jtag & USB Jig with service center people even they have no clue about these words.
Click to expand...
Click to collapse
Customer service may not know but if you talk to the technician he will know but may not want to do it as they will not make as much money as replacing the motherboard.
If you check the service manual that are posted on in this forum. one of the steps before replAcing the motherboard is using jig then jtag before you replace MB.
Hi everyone here on xda!
I've got an international, unbranded GT-i9300 16GB bought here in Italy (so I suppose it's the european version, stock roms I flashed ended with _ITV) on August 2012, so it should be still covered by warranty.
Yet there isn't any Samsung center nearby, so I suppose I should be sending it and it will probably take some time to even have an answer.
My phone was charging, I saw the led blinking with a blue light, so I tried to unlock it. No success.
A few hours before, the phone took a screenshot by itself without even touching it. (it took it the same way it does when you press POWER+HOME)
The situation is:
If I plug it to the charger, the battery animation appears, but is frozen. I don't know if it's charging or not.
The phone doesn't boot, it only shows the Samsung boot text.
I can't power off the phone, I have to remove the battery. It only reboots when I press the Power button.
I can't enter CWM Recovery nor the stock recovery, Odin fails to flash anything because says PIT partition is missing.
I can enter Download Mode, and it says:
Odin mode
Product Name:
Custom binary download: No
Current Binary: Samsung Official
System Status: Custom
I have read countless topics but I'm unsure if there's a solution, I only saw hundreds of people struggling to flash a ROM.
And, I'm a bit unsure on what to do now, do you know the answer to any of these questions?
1) Is there a solution to this problem, something that I can do at home?
2) Is this a case of Sudden Death Syndrome? Should it be caused by a motherboard failure?
3) If I try or manage to flash a new PIT file (unlikely, I saw that everyone with this issue couldn't) and something goes wrong, can the situation get any worse?
4) Should Samsung repair it since it should be under warranty, even if there's that Custom under System status? Should I insist if it refuses to?
5) If someone managed to solve this issue, did they receive a new phone, or the same phone with their own data? Do they also make a deep clean?
6) What is Samsung's average time to fix this issue when it receives the phone?
7) Is there a way to access the phone's internal memory to recover some data in this situation?
8) Which PIT file should I be flashing? Does it make sense to flash just the PIT file, or should I also flash a 3-file stock rom at the same time? Did someone fix this issue by doing so?
Thanks in advance for your time and your patience
EDIT:
I've been searching around the forums and i see that if Odin is giving that error there's nothing you can do. Just send it to your nearest service center for repair.
NeatWolf said:
Hi everyone here on xda!
I've got an international, unbranded GT-i9300 16GB bought here in Italy (so I suppose it's the european version, stock roms I flashed ended with _ITV) on August 2012, so it should be still covered by warranty.
Yet there isn't any Samsung center nearby, so I suppose I should be sending it and it will probably take some time to even have an answer.
My phone was charging, I saw the led blinking with a blue light, so I tried to unlock it. No success.
A few hours before, the phone took a screenshot by itself without even touching it. (it took it the same way it does when you press POWER+HOME)
The situation is:
If I plug it to the charger, the battery animation appears, but is frozen. I don't know if it's charging or not.
The phone doesn't boot, it only shows the Samsung boot text.
I can't power off the phone, I have to remove the battery. It only reboots when I press the Power button.
I can't enter CWM Recovery nor the stock recovery, Odin fails to flash anything because says PIT partition is missing.
I can enter Download Mode, and it says:
Odin mode
Product Name:
Custom binary download: No
Current Binary: Samsung Official
System Status: Custom
I have read countless topics but I'm unsure if there's a solution, I only saw hundreds of people struggling to flash a ROM.
And, I'm a bit unsure on what to do now, do you know the answer to any of these questions?
1) Is there a solution to this problem, something that I can do at home?
Try new battery .
2) Is this a case of Sudden Death Syndrome? Should it be caused by a motherboard failure?
Possible reads the sds thread
3) If I try or manage to flash a new PIT file (unlikely, I saw that everyone with this issue couldn't) and something goes wrong, can the situation get any worse?
Yes
4) Should Samsung repair it since it should be under warranty, even if there's that Custom under System status? Should I insist if it refuses to?
No warranty is void .
If someone managed to solve this issue, did they receive a new phone, or the same phone with their own data? Do they also make a deep clean?
Data is on the motherboard and lost .
8) Which PIT file should I be flashing?
The one for your firmware.
jje
Sent from my GT-N8010 using xda premium
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Well then, thanks for your answers and your time
I think I have no choice... I recovered my phone from various other situations, but I suppose I should have updated my Android version sooner, I was about to do it soon, matter of days.
It still bugs me the fact that I'll have to pay 200$ for a defect that is notoriously not related to the use of the phone, but to a production vice/bug.
Isn't really a way to restore my device status to Samsung Official in this state?
NeatWolf said:
Well then, thanks for your answers I think I have no choice... I recovered my phone from various other situations, but I suppose I should have updated my Android version sooner, I was about to do it soon, matter of days.
It still bugs me the fact that I'll have to pay 200$ for a defect that is notoriously not related to the use of the phone, but to a production vice/bug.
Isn't really a way to restore my device status to Samsung Official in this state?
Click to expand...
Click to collapse
It does not boot how will service centre know its rooted . SDS expect a motherboard swap .
Their is an XDA post by Adam Outler that states that custom rom or root does not void your warranty but Samsung say it does .
jje
JJEgan said:
It does not boot how will service centre know its rooted . SDS expect a motherboard swap .
Their is an XDA post by Adam Outler that states that custom rom or root does not void your warranty but Samsung say it does .
jje
Click to expand...
Click to collapse
Thanks
I haven't found the article but found this one about Flashing&Rooting the phone not invalidating the warranty in EU that may be interesting for future readers:
[INFO] Rooting and Flashing don't void the warranty
I'm a bit more optimist now, but sadly I live in Italy so everything can go wrong doesn't matter what the EU says.
I'll keep you posted on my experience, for future reference.
NeatWolf said:
Thanks
I haven't found the article but found this one about Flashing&Rooting the phone not invalidating the warranty in EU that may be interesting for future readers:
[INFO] Rooting and Flashing don't void the warranty
I'm a bit more optimist now, but sadly I live in Italy so everything can go wrong doesn't matter what the EU says.
I'll keep you posted on my experience, for future reference.
Click to expand...
Click to collapse
sorry deleted because wrong pit file