Dirt / Lint UNDER screen - Dell Venue

Anyone else have dirt or lint under thier screen?

Apparently after talking to Dell, seems a few of them have been having this issue.
I received mine Dec 22nd, and here it is 2 months later and over the last two days "lint" got in under the screen and it was a bit worse today.
Dell is swapping out the phones.. Hope I dont get a "bad one" as mine hasnt had any problems.

Mine too got 2 tiny tiny bit got in at the far left along the middle, not getting serious since then (fingers crossed)

im going to be pesimistic and say that 2 went in, more are coming

For me, try to looking for it but cannot find any dirt
Sent from my Dell Venue using XDA App

So far got 3 replaced due to the lint issue.. Newest doesn't seem to have the problem and its from the newest batch (came with updated firmware). May have fixed it.. or it was a manufacturing issue.

Related

How many times/Have you dropped the beauty till now?

Maybe a weird query but I'd like to know this
Mine is 5 weeks old and miraculously I haven't dropped it yet and in last 5 years this is the only phone which I haven't dropped. But the scaring part is, how will it manage if I really do drop it? So if anyone of you has this experience please share with us.
Regards.
lols. in the last 5 years, this is the ONLY phone i've managed to drop! And i've dropped it TWICE!!! OMG i was/am pissed about it.
But luckily, my friend wants to buy it off me, and now I can pick up a brand new one. HAHAHA.
Hopefully, I will not ever drop the new one.
Once. It was in it's case......
three times. perfectly working, one of them it was a crash with my moto. I get injuried but my phone is perfect
I never drop my phone's. Maybe I dropped my last HTC Desire once in a year.. but it was not serious or anything. People need to be carefull with their stuff
so... so many time. At least 15, 10 onto pavment/gravel. The screen was almost flawless throughout all this but a few weeks ago I was drunk and put the phone in my key pocket. Few deep scratches now. Body has some marks but not bad for how many times its fallen, I think its weight helps.
No case/protector.
Very happy. All my phones get beat up, this seems to last better than most.
Just once. Yesterday. I lost my breath. Until I found out nothing was damaged
Haha. Dropped it twice 3 days ago. My heart skipped a beat or two when I heard it smash to the floor. Must've hurt the poor thing so bad haha.
I seriously had a dream where my phone fell apart. One of those dream you don't realise its a dream you know..
the first time i dropped it scuffed the plastic on the corner a bit, the second - two light scratches on the screen. pretty annoying after having had 3 iphones and managing to never damage them!
I've never dropped a mobile in 14 years and I'm not planning on starting with that one
I don't bother with screen protectors and the likes either, haven't managed to scratch a screen yet.
Sent from my GT-I9100 using XDA Premium App
a
Knocked mine off a shelf onto a wooden floor yesterday. Dropped about 4 feet. Back popped off but...
After turning it over very slowly i was relieved to see the screen in tact.
Phew. No case either. May have to buy carpets for my house to protect the sii from further incidents! (or just be more careful)
Sent from my GT-I9100 using XDA App
I droped mine maybe 1x from ( Inside Car => fallen down to the ground ) nothing happen... ^^
Ok i have also a Zenus Withe Cover
Galaxy S1 also droped few time but same nothing happen...
Cheers
I dropped mine once when i was drunk and somehow the back cover and battery went flying of. Put it back together and turned back on all good.
But have no idea how that back cover came off? I have trouble taking it off my self.
Sent from my GT-I9100 using XDA Premium App
I dropped the phone out of my pocket while running and the phone slid on the floor, back cover popped off and battery came out. No damage to the phone and it was working fine. I had the phone in my pocket next to my keys another day and figured it was alright since the screen is supposed to be protected by Gorilla glass. When I took my phone back out I had a few noticeable scratches in the glass. I thought that was impossible with the Gorilla glass and haven't put the phone back in the same pocket with my keys ever since.
andyhk888 said:
I dropped the phone out of my pocket while running and the phone slid on the floor, back cover popped off and battery came out. No damage to the phone and it was working fine. I had the phone in my pocket next to my keys another day and figured it was alright since the screen is supposed to be protected by Gorilla glass. When I took my phone back out I had a few noticeable scratches in the glass. I thought that was impossible with the Gorilla glass and haven't put the phone back in the same pocket with my keys ever since.
Click to expand...
Click to collapse
Gorilla Glass is Scratch Resistant not Scratch Proof. So using it without a screen protector is a bad idea.
Anyway, I have feeling relieved now, after seeing so may of you had already dropped it but nothing happened. So I guess the build quality is good, reliable, that's another very good side of this beauty.
Regards.
PS- Keep them coming.
Dropped it twice, both times during exams. It helped quite a lot passing 'em tho
Sent from my GT-I9100 using XDA Premium App
Only have it a few days and im ultra careful with it i nearly always keep it in my pocket when im out and about and when im at home i make sure to keep it out of the way from my 2 year old son who picks up anything and everything
so i just joined the team...
i dropped it just now,,,its been 5 mins(the late is due to my paralyzed condition when i dropped it) .... Its totally fine,,,working just perfect,,,looking as awesome as it was,,,
just when u look very closely at the screen(light coming from right direction),u ll notice a 2 mm long scratch on the screen which is like thinner than the thinnest hair,,,,it nothing ....but i am just too angry at myself
I've dropped it a few times with cases on and no scratches on anything, a few weeks ago I was in the basement at work and was using the flashlight, this time without a case and somehow slipped out of my hands and got a 1mm scratch to the plastic bezel on the side was extremely angry at myself!! But it's not bad you can't really notice it unless you look very closely.

[DISCUSSION] Cracks by the Speakers?

I have noticed a crack by each speaker (the one near the top is much deeper) on the thin plastic of my TouchPad. I know it's a common problem and was just wondering if anyone else is pissed about this? I feel like it's a waste of my time to even baby this device anymore now that it's not pristine.
EDIT: Added image for proof and links to other sites about the same issue.
Similar threads:
http://slickdeals.net/forums/showthread.php?t=3252526
http://forums.precentral.net/hp-touchpad/288235-touchpad-case-cracked-speaker.html
I have the same problem. Noticed mine was cracked 2 days ago. REALLY pissed me off because I take extra care with this ever since i got it. Put a drop of superglue in there and pressed it back down. Isnt perfect, but shouldn't crack again.
same here unfortunately.
did the superglue trick as i don't want a refurb.
i plan to beat the hell out of this thing anyway lol.
I'm fixing to get some epoxy and fill in the scratches today. I asked my friend who got his the same day I did and he said he has no scratches. Oh, and I also have the infamous crack by my headphone jack. I've never even plugged anything into the jack.
I have a crack closest to my headphone jack. I didn't notice it until I seen your post here.
I notice that the glass is raised just slightly as well. I'm kinda mad but then I remember what I spent on it.
Posting from it now as a matter of fact.
I got a crack also. the bottom left speaker. not to happy. i wonder how much a back cover costs and where we and buy one?
Pics please?
How long have you guys had your TPs? Mine is only 2 weeks old and so far, there are no cracks around the speakers or the earphone jack.
This is the same problem the Nook had when it was first released, cracks around the page turn buttons. My later production nook (version 1 e-ink) never showed any cracks.
I assume most of us wil have to expect this to happen on our TPs, unless it was a mold issue with a few earlier units.
I know exactly when it happened too. it was in my bookbag in a special pocket on the back made for small laptops or tablets. very padded. my bookbag fell off my couch, maybe two feet, flat on it's back. I take out my TP and it's cracked. not cool.
I've had mine for a little over a week. It went into an official HP case right out of the box. I've been very careful with it. Never dropped it or anything like that. Yesterday I noticed there was a crack by the left speaker. It sucks to have such a thing happen when you're really careful. Used some super glue in it. Will beat the hell out of it now.
I posted about this on SD and made a poll for it almost two weeks ago.
slickdeals.net/forums/showthread.php?t=3252526
I was proposing the possibility that all of these are defective and this is the reason why HP liquidated them.
Crucible1001 said:
I was proposing the possibility that all of these are defective and this is the reason why HP liquidated them.
Click to expand...
Click to collapse
...
You can't be serious.
Why would HP take a $200 loss for an issue that people may or may not notice.
Guess what.
Mine is cracked too. I didn't notice it until I saw this thread and went looking. Never would have seen it otherwise.
Mine is crack free, literally and figuratively
delawaresace said:
I know exactly when it happened too. it was in my bookbag in a special pocket on the back made for small laptops or tablets. very padded. my bookbag fell off my couch, maybe two feet, flat on it's back. I take out my TP and it's cracked. not cool.
Click to expand...
Click to collapse
This is the exact location mine is in. I've kept mine inside the factory box since day one. I have a joby ori on the way, but I guess I need to glue it up now.
Sent from my Illudium Q-36 Explosive Space Modulator
Anyone found a way to prevent it? Not got the crack just yet, I guess they didn't reinforce the plastic casing around the parts mentioned from the inside.... Pretty poor.
My tablet has taken a couple drops and I dont have any scratchs, dings, or cracks! I wonder what is causing the problem for some people. I have been rather impressed with the build quality of my TouchPad, Id say it almost comprable to my iPad.
I have a hairline crack I never noticed until I checked. It looked like a spec of dust but was indeed a crack on the speaker headed away from the screen.
Here is a pic of the one by my top/left speaker. It has actually spread since I first began this thread. It's bigger than it used to be and I still have never dropped it or mistreated it in anyway.
nadcicle said:
I have a crack closest to my headphone jack. I didn't notice it until I seen your post here.
I notice that the glass is raised just slightly as well. I'm kinda mad but then I remember what I spent on it.
Posting from it now as a matter of fact.
Click to expand...
Click to collapse
My glass is raised on the speaker side as well. I can see it move when I press on the bezel. Hopefully the screen doesn't pop out on me.
Well, this is definitely a huge issue. A hairline crack just formed on my 64GB white touchpad within the last day right by one of the speakers. I never bumped, dropped, etc my touchpad. I am guessing this is going to occur to 100% of the touchpads out there eventually. I had mine for over a week before this crack appeared. Give yours time and keep an eye on it. You should have them soon enough.

Glass coming loose around the edges...

Has anyone else had this problem? I noticed that both mine and my girlfriend's glass is coming up around the edges (just got them from HP last week). Is there any sort of fix for this?
It is happening on mine as well. I expect the only solution will be to open it up and see what is mis-aligned, just haven't gotten that far yet.
Sent from my very "non-stock" TP.
One side of mine is slightly raised but it doesn't seem to be getting any worse. I can live with it as it is but I wouldn't have been happy if I'd paid the full wack for it.
Sent from my Nexus S using XDA App

Cracked touchpad... sent to hp today.

Ok so a few days ago I noticed that my touchpad had small crack near the right speaker and I thought nothing of it. couple of days later I looked at again and it seemed bigger (now im starting to worry!) and I checked out the forums here and noticed that ALOT of touchpads were having this issue. I called up HP yesterday and they said they will fix it for free and a box will be sent to my address. The next day ups dropped off a box at my door (Really fast shipping I guess!) I packed it up in the box and everything and called ups to schedule a pickup and the guy came the same day (must love his job, lol). HP said about a week until I get it back (and all for free!).
I did not try to make the topic that long, sorry.
The moral of the story was if your touchpad is cracking dont just deal with it, it will get worse overtime and before you know it you will be out of warranty with a messed up touchpad. So take advantage of the warranty and be happy once again. Anyways what are you going to do while your waiting for ics ?
ourtut said:
Ok so a few days ago I noticed that my touchpad had small crack near the right speaker and I thought nothing of it. couple of days later I looked at again and it seemed bigger (now im starting to worry!) and I checked out the forums here and noticed that ALOT of touchpads were having this issue. I called up HP yesterday and they said they will fix it for free and a box will be sent to my address. The next day ups dropped off a box at my door (Really fast shipping I guess!) I packed it up in the box and everything and called ups to schedule a pickup and the guy came the same day (must love his job, lol). HP said about a week until I get it back (and all for free!).
I did not try to make the topic that long, sorry.
The moral of the story was if your touchpad is cracking dont just deal with it, it will get worse overtime and before you know it you will be out of warranty with a messed up touchpad. So take advantage of the warranty and be happy once again. Anyways what are you going to do while your waiting for ics ?
Click to expand...
Click to collapse
It's true. When mine first started cracking I didn't think anything of it but then the crack went right up to the bezel and part of the case started chipping away. HP sent me a box (got here 2 days after I talked to them so really fast) and sent it away yesterday. I'm expecting it back by this time next week or next monday. Not too long to go without a tablet.
If you bought your touchpad new, they will give you a refurbished unit. Either fixing it or replacing the touchpad, you will get the crack again. Thats what HP said to me!
They sold every single touchpad from there inventory and have none left.
osaeed said:
If you bought your touchpad new, they will give you a refurbished unit. Either fixing it or replacing the touchpad, you will get the crack again. Thats what HP said to me!
They sold every single touchpad from there inventory and have none left.
Click to expand...
Click to collapse
I assume that they put new glass/back cover on though. That's what Apple does with iPhones. But did they really tell you that no matter what you're going to get cracks again?
yeap. The hp specialist said that cracks may occur once again, so please handle the device with care.
You could send them an email and tell them you have cracks (providing with pictures) and they might give you a free touchpad case.
For $250 (which i purchased) its not a terrible tablet to start playing with. I wasnt shocked by hp's build quality. There hw quality is horrible.
If i have paid $599 then I'd take action.
I paid $150 for mine because I got it right from the store during the fire sale. Even if it was only $10 I still expect the damn thing to hold together. If it cracks again I'll be sending it back and angrily sending them an email.
Yeah a lot of people seem to be having this problem. I also read that even putting a case on it doesn't really help. Hopefully I don't get it. It's pretty annoying having to send it back and waiting to get it back when there's so much going on with new roms and everything you don't wanna miss out on.
my wife's TP has cracked by both speakers, so I'm debating sending it back. My TP has held up. I'm just reluctant to send it back cause it works very well and If it get's replaced with a refurb, you never know what issues you can get.
Panhandle said:
my wife's TP has cracked by both speakers, so I'm debating sending it back. My TP has held up. I'm just reluctant to send it back cause it works very well and If it get's replaced with a refurb, you never know what issues you can get.
Click to expand...
Click to collapse
What I did was put super glue and make sure you get the clear one. I put a two drops and held the speaker plastic to its original location and it secured it. However, because I was using my sleeve, the tiny hairs and fabric caught on the glue and its all hairy LOL.
Still its very solid and hast cracked any more. Make sure you wear gloves and make sure the area is clean. once you get it dried, it will look like it never cracked.
osaeed said:
What I did was put super glue and make sure you get the clear one. I put a two drops and held the speaker plastic to its original location and it secured it. However, because I was using my sleeve, the tiny hairs and fabric caught on the glue and its all hairy LOL.
Still its very solid and hast cracked any more. Make sure you wear gloves and make sure the area is clean. once you get it dried, it will look like it never cracked.
Click to expand...
Click to collapse
Why do that and risk voiding your warranty?
ourtut said:
Why do that and risk voiding your warranty?
Click to expand...
Click to collapse
why should I risk of sending to hp and get a refurbished unit instead of new?
cracks may happen again when replace the housing.
My TP also has a crack near speaker and I am planning to send it to HP. Do I have to uninstall the android on it before sending ?
Tsureshraj49 said:
My TP also has a crack near speaker and I am planning to send it to HP. Do I have to uninstall the android on it before sending ?
Click to expand...
Click to collapse
It is probably the best thing to do ( even tho they went open source and they are discontinued). For reference I uninstalled android with the ACMEUninstaller and restored web os.
My friend got his replacement 2 weeks ago and it already cracked. I just put a piece of tape over mine and called it a day.
how long has the turn around been for everyone?
also have you been getting back yours with a new back or a referb
thanks!
i thought about sending mine in but i know its gonna happen again no matter what so there is really no point. Maybe ill send it in right before my warranty is over. It worries me though cause i can actually pull the plastic away since its detached completely on the one side.
Someone needs to make a third party back that we can replace our current one with easily. They would make a killing. Plus I would kill to have an HP Touch pad with a white back.
Cubicsilver said:
My friend got his replacement 2 weeks ago and it already cracked. I just put a piece of tape over mine and called it a day.
Click to expand...
Click to collapse
Thats what I would do myself. If it's gonna crack again why send it back and be without it? Tape for me.
I have had my 32g in a case since day one and not had any issues with cracking(and my 2 year old seems to think this is her tablet), though I know 2 different people with the 16g that had cracking issues. Both of them had excellent experiences with HP also.
I have to wonder how long that gracious customer service is going to last now...
I received my touchpad a couple weeks after the firesale (if I remember right), and it eventually developed a crack by one of the speakers. I'm talking about just a few weeks ago. If it pulls free I will just use superglue to fix it.
I can imagine HP's fix is simply to put a new housing on the unit, that will eventually end up cracking again. Mine's been in the HP case since I started using it, so it's not like taking care of it will prevent the crack, or cracks.

Glass becoming unglued

Has anyone had an issue with the screen glass becoming unglued from the phone? I've started noticing the bottom left corner is starting to separate. I already called Samsung and they told me 1-2 week minimum turnaround, I'll what Verizon can do tomorrow.
Psiuyo said:
Has anyone had an issue with the screen glass becoming unglued from the phone? I've started noticing the bottom left corner is starting to separate. I already called Samsung and they told me 1-2 week minimum turnaround, I'll what Verizon can do tomorrow.
Click to expand...
Click to collapse
Never seen that before. I have a line on my GS4 that I'm getting warranty repair from them on... they said 2 days each way and 5-7 days in house.
Yeah, that's about what I got too. Figured those were business days so too long for me, I switched from Sprint so no old phone I could use in the meantime. Chatted with CS tonight and Verizon is sending me a replacement (refurb).
I had asked a guy at the store about it earlier and he hadn't seen any others come back like that so hopefully it's just a weird one-off defect.

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