[Q] contacts problem - XPERIA X10 Q&A, Help & Troubleshooting

Hello fellow xda menbers.
i have the strangest problem i have updated my firmware to the latest and before that i have made a backup of my contacts with sonyericcson backup en lookout
i have tried to restore my contacts with lookout and it say that i have my contacts again..
but now comes the strange part.
When i open my contacts there is nothing showingit says 0 contacts.. but when someone calls me i see there name and contact info on my phone :S
so its there i have tried it again with the latest sonyericson restore software m.sonyericcson.com/backup
but that wont install....
so i have no idee what i have to do to see my contacts again :S
pleae help me and thnxs in advance
sorry for my bad spelleing

n3m3s1s said:
Hello fellow xda menbers.
i have the strangest problem i have updated my firmware to the latest and before that i have made a backup of my contacts with sonyericcson backup en lookout
i have tried to restore my contacts with lookout and it say that i have my contacts again..
but now comes the strange part.
When i open my contacts there is nothing showingit says 0 contacts.. but when someone calls me i see there name and contact info on my phone :S
so its there i have tried it again with the latest sonyericson restore software m.sonyericcson.com/backup
but that wont install....
so i have no idee what i have to do to see my contacts again :S
pleae help me and thnxs in advance
sorry for my bad spelleing
Click to expand...
Click to collapse
I'm not confirm but you can try to delete the system data of of contatc appliaction by Titenium backup & restore your contact backup again.
or find contact data folder undet data/data folder. delete the same & restore the contact backup....

It might seem obvious, but have you checked which contacts you have checked to display in the view menu?
Sent from my X10i using XDA App

That's what I was thinking - I think you can view "phone" or "google".. which have you selected?

Also, your phonebook has it's own backup for contacts on the sd card. When you open phonebook hit menu button and import from sd card. Make sure you check the box that you display phone contacts. However, I believe this is contingent upon you having backed them up the same way. When I use Titaniun Backup I run into the same problem you did, so I always use this procedure.

thnxs guys but all thes things diddent work :S anny other toughts?

Are you synced with Facebook? When someone calls me who isn't in my phonebook, but is my friend their name and picture comes up...
...and my solution wasn't awesome but the phonebook runs ten times better...
I am synced to Gmail, and I edited my entire book and reduced / merged 2500 contacts into 350.
sent using mind control...

Dont know how to make those contacts visible again but next time use MyBackup Root instead of sync. You might even want to try using it to backup all your contacts, even though you cant see them, and then restore the backup. If theyre there but not visible that might work. Its kind of a shot in the dark but might be worth a shot.
If you havent tried it yet, reboot the phone and see if that works.
Sent from my X10i using XDA App

Related

[Q] Contacts being deleted against my will

Hi guys
Got an issue here and was wondering if someone can help
I have got my contact list how I want it with all phone numbers correct and all contact pictures. I have backed this up to SD card.
All of a sudden I noticed that I was missing some contacts. They had just vanished.
I have my phone set to sync with Gmail as I want to get my emails however, I have a feeling this is where the problem lies. I uploaded my saved contacts file to gmail so that my phone contacts and gmail contacts were identical. All was ok for a few hours then I noticed that contacts were missing again.
Can someone help me out? Is there a way I can sync with gmail and not contacts? I have been through all the options and turned off all sync settings (except mail) but its still happening.
Maybe this is not a sync issue and actually a problem with the phone?
Thanks in advance to anyone who can help
Hmmm perhaps u can try make sure your contacts r al saved in gmail correctly.. take sync off, delete al your contacts aswel as your backup in sdcard, reboot then turn sync on?
Sent from my rooted 026 X10i using swype via Xda
I found when gmail sync'd back to the phone the contact pics were really low res and not worth using
What are you using to back up your contacts...? the installed SE backup will not backup synced contacts, and the android contact backup (you use from the contacts menu) will not backup pictures in the full x10 resolution... With a whole lot of stuffing around, I think I got the best results backing up my system with Sprite Mobile and recovering it through the SE Backup (they're both made by Sprite, but seem to have different options (one's got better backup, the other has better restore - yeah, it's odd, but worked for me, whereas any one on its own would not)
Oh, and have you asked your girlfriend about it...? Mine frequently goes into my phone and deletes contacts she doesn't think should be in there...
k1sr said:
Oh, and have you asked your girlfriend about it...? Mine frequently goes into my phone and deletes contacts she doesn't think should be in there...
Click to expand...
Click to collapse
Lol, thats funny!
The only way I have found to stop it is to completely stop syncing even with gmail and to use maildroid to get my mail instead
k1sr said:
Oh, and have you asked your girlfriend about it...? Mine frequently goes into my phone and deletes contacts she doesn't think should be in there...
Click to expand...
Click to collapse
and she still is your girlfriend?

[Q] Problem with contacts backup restore in 2.1

Before upgrading to 2.1, I used the backup and restore app to backup all contacts.
After upgrading, I chose restore. The process ran smoothly from the beginning, but stayed for a long while at 93%, and then reported "Finished". Checked my phonebook - no contacts.
I have been doing regular backups, so I tried using an older backup file. Same problem - the app does not pass 93%. No contacts.
Does anyone have the same problem? Know how to solve it?
I also have backups as vcard and SE sync, but those do not seem to backup everything.
I was about to post when I found this thread.
Before moving on to 2.1, I would like to backup my messages, contacts, etc. Could anyone of you suggest an application which *WORKED* while moving to 2.1? Which app you used and was the restore done correctly using it?
Thanks in advance.
all msges were deleted, but i got all my contacts back trough gmail, i allways sync it with that, its fast and easy, thanks to that option i recovered my contacts over 20x allready the last months
Actually my gmail has around 1000s of contacts which I dont want to move to my phone. So I would like to use a backup app. Anyone who used a backup app successfully, please suggest.
Thanks.
Testing as we speak...
* SE sync: Too unstable. Some contacts are duplicated, some contacts are not duplicated but their data entries are (2x same phone number etc). Does not treat addresses or middle names well.
* Gmail: You can create groups and sync only those groups (or one group) that you need on your phone. However, with 1.6 I was not able to sync 2-way with gmail. Updates on gmail account would not update on the phone. Also does not treat first name/surname well.
* Standard backup and restore app: Well, as mentioned above... Restore of contacts does not work in my case!
* Export contacts to vcard or similar (from contacts app -> choose backup): Quickest and most accurate so far. Does not maintain links to facebook, twitter, possibly not contact images. But otherwise the most reliable service in my case.
murmeljenta said:
However, with 1.6 I was not able to sync 2-way with gmail. Updates on gmail account would not update on the phone.
Click to expand...
Click to collapse
Never had this problem with 1.6, I used to make updates to my contacts and calendar items on my gmail account and it would instantly update on my phone and vice versa.
mith500 said:
Never had this problem with 1.6, I used to make updates to my contacts and calendar items on my gmail account and it would instantly update on my phone and vice versa.
Click to expand...
Click to collapse
same here, it works both ways.
mith500 said:
Never had this problem with 1.6, I used to make updates to my contacts and calendar items on my gmail account and it would instantly update on my phone and vice versa.
Click to expand...
Click to collapse
Same here. Always worked a treat for me.
The only issue I have is when I create a contact on my phone, it doesn't create it into one of my sync'd groups which then gets removed. I have to then go into gmail to assign it to a group which will then sync back.
Still, Gmail is by far the best thing to use to sort contacts!
Still it wont save my messages. Therefore I want to know if anyone tried a backup app.
Lots of people have had problems with Gmail contact sync working only one way. Could have something to do with combining with SE sync.
Gmail contact sync seems to work perfectly on 2.1 (after 3 hours...)
The-Lord: The built-in backup and restore app had no problems with restoring 7 months of text messages. If you want to be sure you don't loose contents, you could back up your texts to Gmail first, using the free app SMSBackup.
If you need to backup and restore your contacts use MyPhoneExplorer.
It now supports Android and runs over WiFi.
SOLVED
I had this same problem, restore the contacts as normal, if you have favourites check the favourites folder in phone-book or go to text messages and press new message, find or type a contact you have, press on the contact open it and save it this will refresh the phone-book list, exit the application, turn on and off phone all contacts should reappear. BAM Saved. Not easy but worked for me.
asmanthebell said:
I had this same problem, restore the contacts as normal, if you have favourites check the favourites folder in phone-book or go to text messages and press new message, find or type a contact you have, press on the contact open it and save it this will refresh the phone-book list, exit the application, turn on and off phone all contacts should reappear. BAM Saved. Not easy but worked for me.
Click to expand...
Click to collapse
Did you do this through the stock messaging app? and when u look up the contact in messaging, u say click on it and open it, but do u mean just open it up to where its a new message? and then save the message? thanks for the help ahead of time though.
asmanthebell said:
I had this same problem, restore the contacts as normal, if you have favourites check the favourites folder in phone-book or go to text messages and press new message, find or type a contact you have, press on the contact open it and save it this will refresh the phone-book list, exit the application, turn on and off phone all contacts should reappear. BAM Saved. Not easy but worked for me.
Click to expand...
Click to collapse
Not working for me. anybody else with a solution? Need help
Prior to upgrading to Nordic, I used MYBACKUP PRO to backup contacts, msgs and call log etc. After completing the upgrade I did a restore and everything was restored apart from my Contacs. I kept trying but with no luck. After an hour or so I tried again and the contacts were restored. I think you have to leave the phone to settle down prior to doing a restore. Hope this is of some help
macr59 said:
Prior to upgrading to Nordic, I used MYBACKUP PRO to backup contacts, msgs and call log etc. After completing the upgrade I did a restore and everything was restored apart from my Contacs. I kept trying but with no luck. After an hour or so I tried again and the contacts were restored. I think you have to leave the phone to settle down prior to doing a restore. Hope this is of some help
Click to expand...
Click to collapse
Already tryed it several times... nothing is working...
minimannb said:
Already tryed it several times... nothing is working...
Click to expand...
Click to collapse
Solved. Installed 2.1 again and all was fine. also solved laggy issue.
Resolved Issue! Here is HOW!
To backup your contacts before upgrading to 2.1 Nordic, you need to save them from the phonebook app to the memory card BEFORE upgrading.
I had to downgrade my phone to 1.6, run the restore, save them to memory card, then re-upgrade to 2.1 nordic and import them from memory card and it worked very will.
I had to do this 2 times for both mind and my wife's x10 phones!
The restore function does work fine in 2.1 after importing from memory card. I believe the records that are saved for the contacts are different from 1.6 to 2.1. there may be an additional field that we don't know about.
So word to Caution: SAVE TO MEMORY CARD BEFORE upgrading to 2.1.
Cellphone Carrier: Rogers Wireless
Happy X10ing
The restore of the contacts DID work. It just restored to our google account. If you try to add new contacts you'll be notice that the phonebook wil ask you where to add, your phonebook or your google account. You could change the phonebook content by clicking three man pics at the top left of your phonebook. Hope this will help.
Sent from my X10i using XDA App

Missing contacts

Two weeks ago I created a backup using the 'backup & restore' function on the phone, before upgrading to 2.1. After upgrading, part of the backup fille was restored, including all my contacts. Something went wrong after upgrading though (phone restarting everytime I plug it into a computer with a USB cable), so this weekend I decided to reflash with pc companion 'repair'. I created a new backup with only my messages and my contacts. Once I restored, only the last five contacts that I have added were restored. I tried from both restore points, but the rest of my contacts are gone!
What has happened and is there anything I can do?
try
Contacts -> Contacts to view -> phone contacts
kimb0 said:
try
Contacts -> Contacts to view -> phone contacts
Click to expand...
Click to collapse
This was the first thing I tried. It didn't help...
but thank you anyway!
i had the same issue, the backup/restore app is a piece of crap. my contacts were not restored after the 2.1 upgrade (and yes, i did backup them).
you can restore them though, by going in the settings / sync settings and doing a manual 'contacs' sync with your google account.. as long as you have had them sync'ed before, of course.
Have you tried manual sync of your phone, cos Google store the numbers too if your using a googlemail account on your phone
Sent from my E10i using XDA App
meegs said:
Have you tried manual sync of your phone, cos Google store the numbers too if your using a googlemail account on your phone
Sent from my E10i using XDA App
Click to expand...
Click to collapse
Do you mean the googlemail account I use to log in to the market?
If so, where are the contacts stored? Does this happen automatically? How do I access them?
It is really a big mystery to me that all but 5 contacts just disappeared. Especially from my first backup, which had all my contacts AFTER the 2.1 update...
Also, can Titanium Backup do backup of my contacts and stuff?
PS:
I had most of my contacts on my old phone, so I did this:
1. Copy from old phone to SIM
2. Copy from SIM to new phone
3. ????????
4. Profit
Have a similar problem.
Have imported my contacts using sprite migrate.
cannot see the contacts in the contacts. but found out that they are on the phone.
when i dial a number of one of my invisible contacts the name is dispayed.
checked suggestion in post 2. did not help.
has anyone a clue?
I had this problem too, i also had problems with google sync so i just backed my contacts up to my memory card then restored them from the same place.
sirmarcelot said:
i had the same issue, the backup/restore app is a piece of crap. my contacts were not restored after the 2.1 upgrade (and yes, i did backup them).
you can restore them though, by going in the settings / sync settings and doing a manual 'contacs' sync with your google account.. as long as you have had them sync'ed before, of course.
Click to expand...
Click to collapse
had similar problems, backup&restore app restored only 10 contacts after 2.1 upgrade. i fortunately had a .vcf backup on my sd card. after that incident i uninstalled backup&restore app and started using only google contacts that is more reliable...
Loaded all my contacts via vcf into google mail and synced. had contacts on the phone.
Then installed MyPhoneExplorer and found that although i could only see all contacts once they were double on the phone.
Basically deleted through MyPhoneExplorer all contacts. phone was empty.
then deleted all contacts in google mail. synced phone and google mail.
no contacts in mail and on phone.
Now loaded my contacts again via vcf in google mail and synced phone.
contacts visible en checked via MyPhoneExplorer there was only one set of contacts.
i have a problem, i istalled minicm9 and now i havent any contact in phone, i have numbers in simcard but i cant get. how can i do? i try with contact2sim but it says there isnr any contact but in old phone i can see numbers in sim.
thanks
before installing cm9 i used "contact2sd" to import contacts from telephone to simcard. whats happen???? :S
In the phone contact application, press the menu key of your phone, select "import/export" and select "Import from Sim card".
Envoyé depuis mon Nexus 4 avec Tapatalk
Pickout said:
In the phone contact application, press the menu key of your phone, select "import/export" and select "Import from Sim card".
Envoyé depuis mon Nexus 4 avec Tapatalk
Click to expand...
Click to collapse
i cant, i fix it installing minicm10. now i can read my phone numbers of sim

Gmail and phonebook contacts issue

Hi,
Ill try to explain everything properly.
Basically I reflashed my phone.
I made a backup of my contacts via memory card, and was hoping everything in gmail would be ok and that it would sync everything back the way it wad before reflashing. BUT
I reflashed and it did sync, but I found I had many contacts missing.
The missing ones I found where all my new contacts that had been saved since 2.1 update- hence I realised that when I saved a new contact I should NOT have selected "phone contact" and I should have been selecting "gmail contact." these options were never available in 1.6
So now basically what happened was I imported contacts from sd card and ended up with double copies and everything was screwed. So I spent ages going through phonebook and edited over 200 contacts individually but I deleted gmail section and now every contact is under "phone contact" and won't sync with gmail and I can't find an option to change it to gmail contact.
Basically. Help please!
Sent from my X10i using XDA App
well i dunno if you first download the b&r update and make a backup, cause i havent a problem, a psible solution if you sync wiht gmail, checkit on a pc, if u have a older bakup just restore contacts or use facebook sync or cry cause i dunno if recurva works to recover that info
Sent from my X10a using XDA App

How do you back up Contacts?

Im rather confused by how to go about backing up my contacts. Ever since google started backing up contacts, I haven’t quite understood which contacts (sim, phone or both???) it backs up. Is there any good application which backs up all of your contacts, that is , those saved in your sim, phone and google account, altogether.
I flashed bionix V 1.3.1 last night and used ‘MyBackup Root’ & ‘Titanium backup’
to restore my contacts. First I restored user applications with data and all of my contacts were back. Then I used ‘My Backup Root’ to restore contacts. (I don’t know why I took this step). It started erasing all of my contacts before restoring. When it got done, I realized I was missing my contacts saved in sim card.
This is all sooo confusing that I don’t know how to get my sim contacts back.
why did u use the other software once u had used titanium backup?
kies does it aswell ??
naifs_br10 said:
why did u use the other software once u had used titanium backup?
Click to expand...
Click to collapse
shouldnt have done that but i still did
market. backup everthing. and contacts to sd.
Sent from my SGH-T959 using XDA Premium App
sorry didn't read entire post. I felt the same way u did. But.I found a nice link that helped me out the whole google backup contact deal. When I get home I will send ya the link
Sent from my SGH-T959 using XDA Premium App
Hi, I used My Backup to backup my contact before & restore it after I change to other ROM.
However, it seems the My Backup will erase all your contacts in your SIM card as well after you restore. The WORST part is it restored the contact & store as Google contact. You can't export the contact to SIM card anymore then.
Luckily I have backup in my old phone & imported back into the SIM card & reload it again.
My advise, try Go Contacts app. This app do the tricks where export your phone contact into SD Card & imported back flawlessly.
Why not just have all your contacts inside of Google? And each time you addd a contact, make sure it's being added to your google account. I've been on Android since the G1... never 'backed up' a contact.. Just logged in to my google account on the phone and had them there.
or you can simply read the noob guide in this forum and follow the steps that are proven to be used by alot of people....
I stoted all contacts in Google account, everytime upgrading to new rom, synchronize contact again, all of them will be availabe in your mobile. It's my simple solution.
Sent from my SGH-T959 using XDA App
I dont know of a way to get your contacts saved to your google account AFTER you have already chosen to save them to phone or SIM. I'm pretty sure you only get that option once. I would think you'd have to go thru each individual contact(omg, that sux) maybe erase and then resave and choose ur google account as the location to store. As stated before saving to ur google account is the best option to backup contacts
Sent from my SGH-T959 using XDA App
alexhee said:
Hi, I used My Backup to backup my contact before & restore it after I change to other ROM.
However, it seems the My Backup will erase all your contacts in your SIM card as well after you restore. The WORST part is it restored the contact & store as Google contact. You can't export the contact to SIM card anymore then.
Luckily I have backup in my old phone & imported back into the SIM card & reload it again.
My advise, try Go Contacts app. This app do the tricks where export your phone contact into SD Card & imported back flawlessly.
Click to expand...
Click to collapse
This is exactly what happened... I couldnt have explained it better myself. My Backup erased all of the contacts (both on sim and phone) before restoring and restored contacts to google. It is important to note that it did not restore contacts that were saved on sim to google. However, when I go into 'My Backup' app and view the data i have backed up. I can see all the contacts (both sim and phone contacts) in there. I will never use 'MyBackup' to backup my contacts.
The reason I dont save all of my contacts to google is I, for odd reasons, sometimes have to use (though rarely) my old school phone. I just insert my sim in it and i get all my contacts.
Google backup/sync and ubuntu one mobile.
Sent from my SGH-T959 using XDA App
cervantesjc said:
Google backup/sync and ubuntu one mobile.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
care to explain!
sLiKK said:
This is exactly what happened......................................
The reason I dont save all of my contacts to google is I, for odd reasons, sometimes have to use (though rarely) my old school phone. I just insert my sim in it and i get all my contacts.
Click to expand...
Click to collapse
Genius! i didnt think of that good point bro. I to had my vibrant out of commish for a night and had to revert to old flip phone and SIM saved contacts is what saved me come to think of it. Nobody knows anybodies actual number anymore LOL
All of mine are in my Google and Facebook. So everytime I flash a new rom I login and there all there. Simple as that!
Simply Galaxy/Sweet Honey 2.7.2 w/speedbooster
Overstock 2.2.1 o/c 1.2ghz
-Xda Premium App-
kawika said:
Genius! i didnt think of that good point bro. I to had my vibrant out of commish for a night and had to revert to old flip phone and SIM saved contacts is what saved me come to think of it. Nobody knows anybodies actual number anymore LOL
Click to expand...
Click to collapse
yea this technology is not your savior all the time.
peecs121 said:
All of mine are in my Google and Facebook. So everytime I flash a new rom I login and there all there. Simple as that!
Simply Galaxy/Sweet Honey 2.7.2 w/speedbooster
Overstock 2.2.1 o/c 1.2ghz
-Xda Premium App-
Click to expand...
Click to collapse
^This about sums it up
Well .. Vibrant already has the import/exper function. Try using it and after flashing, open the .vcf file in your external mem card and it will extract your contacts to your phone.
http://www.google.co.uk/support/forum/p/gmail/thread?tid=30a6a99f562bbb28&hl=en
this link helped me out a lot. I believe this is the issue you need help with.

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