Related
So after going through 3 Eris handsets and finally finding a CSR who had enough to sympathy on me to send out an Incredible, I've now gone through 2 of the latter. Both have reboot loop issues, the first wouldn't even go past the quietly brilliant screen while the second can go four hours before deciding not to work for an hour. This is the most frustrating thing I've ever been through. I'm gonna try to talk customer service into a new Inc instead of a refurbished one and see if that changes anything. Otherwise I'm just going to keep the third Eris and steal my moms upgrade in June I guess.
Moral of the story, just because something looks better doesn't mean it always is.
Sent from my ERIS using XDA App
I went through 3 Eris's and I'm on my second D2, which I haven't had any problems with. The refurbs from Verizon are hit and miss, mostly miss. Good luck getting them to send you a new one. I have a feeling your going to have to put up a good fight for that. Hopefully it works out for you though.
Fortunately I've had nothing but good experiences with customer service. I'll ETF my contract if they refuse to help and I'll go to Sprint.
Sent from my ERIS using XDA App
Never had an issue with my original new devices on Verizon, so never had to deal with the refurb. But I'd still take mom's in June and get something hardcore (Like the Merge?)
If the third one coming on Tuesday has the same issue then that's exactly what I'll do.
Sent from my ERIS using XDA App
gee7201 said:
Never had an issue with my original new devices on Verizon, so never had to deal with the refurb. But I'd still take mom's in June and get something hardcore (Like the Merge?)
Click to expand...
Click to collapse
I was hoping for the Merge as well, but everything that I have seen rumored about it lately says it is going to Alltel. (several sites are posting that the Merge passed FCC yesterday for Alltel) So probably it wont be in your average Verizon store. I was hoping for an HTC device that has something smaller than a the mammoth 4.3 inch screen and the keyboard was something of a bonus to me.
I'll probably be going with an HTC device when I get my upgrade/ get a different carrier. Moto has made me never want to buy another phone from them because of the efuse, and the Evo is awesome....
orkillakilla said:
I'll probably be going with an HTC device when I get my upgrade/ get a different carrier. Moto has made me never want to buy another phone from them because of the efuse, and the Evo is awesome....
Click to expand...
Click to collapse
Hopefully the Bionic will not be locked down, HTCs QC is really beginning to worry me.
Sent from my ERIS using XDA App
Why would they not lock down the bionic after the success they had with the x? Sales and security wise. Locking it down didn't hurt either company. A tier 3 Verizon tech told me not to be surprised if it's businessas usual. They know I'm rooted and "hacked" so I don't care. Time to leave Verizon because they want **** locked down as hard as possible.
Sent from my GSB v1.0 using XDA App
what did you say to get them to send you a different phone? Does threatening to cancel your contract early work?
ngc604 said:
Why would they not lock down the bionic after the success they had with the x? Sales and security wise. Locking it down didn't hurt either company. A tier 3 Verizon tech told me not to be surprised if it's businessas usual. They know I'm rooted and "hacked" so I don't care. Time to leave Verizon because they want **** locked down as hard as possible.
Sent from my GSB v1.0 using XDA App
Click to expand...
Click to collapse
I agree that it is probably wishful thinking on my part, but never know, it might happen.
wwonka69 said:
what did you say to get them to send you a different phone? Does threatening to cancel your contract early work?
Click to expand...
Click to collapse
I just told the tech lady that after having had 3, I was really not looking to get another one and she just gave it to me, no ifs, ands, or buts. They've already offered to send me an X because of the Inc trouble, but I said I'd give the Inc one more shot, so tomorrow is HTC's last chance to redeem themselves in my eyes.
Hit or miss again... my husband tried it with Verizon and the rep told him Quote: "go ahead." there was no help at all, no "You've been such loyal customer for 10+ years... what can we do to help?", no "Sorry to see you go." nothing, just a basic "Ba-bye!" He is now with Sprint and so far very happy.
This one works! Only problem I've found with it so far is an unexplained lagginess while on the charger, but that I can live with. I wouldn't have had a problem leaving Verizon for Sprint over this issue, it would've been completely unacceptable for them to leave me hanging after all the issues I've had with them, and I would've gladly taken my money elsewhere.
Since at&t is buying T-Mobile (39 billion), and all of us will be switching to at&T's contract. And their policies are so much more strict.. they don't allow Third party apps on their phones. They make em not possible to download. But if we are rooted with a different ROM couldn't we download and use 'em?... I also know they don't allow tethering, but I know we can get around that. And I'm also curious if anybody knows how that transfer is gonna work. I seen on AndroidGuys that all Tmobile users will need to send in phones to either make them compatable on at&t network or take on of their phones for same price range. Anyone know how any of this is going to happen?
Sent from my SGH-T959 using XDA App
I believe there is already a way to sideload unauthorized apps on att phones.
Sent from my GT-I9000 using XDA Premium App
FATEOWNZYOU said:
Since at&t is buying T-Mobile (39 billion), and all of us will be switching to at&T's contract. And their policies are so much more strict.. they don't allow Third party apps on their phones. They make em not possible to download. But if we are rooted with a different ROM couldn't we download and use 'em?... I also know they don't allow tethering, but I know we can get around that. And I'm also curious if anybody knows how that transfer is gonna work. I seen on AndroidGuys that all Tmobile users will need to send in phones to either make them compatable on at&t network or take on of their phones for same price range. Anyone know how any of this is going to happen?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Att just can't buy T-Mobile. If govwrmemt thinks its going to create monopoly and doesn't approve it att can't buy T-Mobile. Sprint is already working on it to stop it saying it will create monopoly .
axura 2.3.0 with adw launcher ex
From what I hear the deal is finalized but I hope its not true as I hate hate hate AT&T with a passion !!!
I hope it never happens. Competition is good as it promotes ingenuity and cost effectiveness. This is an attempt to monopolize the industry. Broadband gets cheaper for the carrier while it gets more expensive for the consumer. Interesting to note, sprint first attempted to buy t-mobile for around 12-15 billion so they are fast from innocent by standers. Tell you what, if this happens I'm bouncing to sprint as they will offer the best rates and phones because they will be the little dog.
Keep in mind, both verizon and att have hard line services and home internet services they will protect. Who is impacted by that? The wireless consumer is as they will limit data to help drive business to the other services.
We will see who makes decisions. .what's good for the people or private interest. Knowing most of these politicians take contributions from corporations dont be surprised if you see it pass under the guise of "offering a stronger network to folks in rural areas" or "this will help with innovation." B.S..........
Sent from my SGH-T959 using XDA App
throwedyungg said:
From what I hear the deal is finalized but I hope its not true as I hate hate hate AT&T with a passion !!!
Click to expand...
Click to collapse
Same here. It is hard to swallow, but this is reality..sigh
throwedyungg said:
From what I hear the deal is finalized but I hope its not true as I hate hate hate AT&T with a passion !!!
Click to expand...
Click to collapse
axesd said:
Same here. It is hard to swallow, but this is reality..sigh
Click to expand...
Click to collapse
The deal isn't "finalized". Although the two companies may have made the agreement, they aren't the only ones who have a say in it. They still need regulatory approval for the deal, which doesn't happen overnight. Although they will probably get approval for it.
This is an interesting read though:
http://www.fiercecable.com/story/opposition-forms-fight-att-t-mobile-merger/2011-03-23
I hate AT&T and all there **MOD EDIT** shenanigans ( locked phones , no third party apps , data caps , high price's for crappy service ) . If this goes down I dropping them .
and i have to say that it actually wasnt half bad.
one thing that i was kinda hoping not to be true was to feel the lesser speed which i did feel.
the LTE does seem promising. i got a full signal and i can't say that it was "blazing" fast on at&t's LTE, but it was great.
i could only imagine if it were an exynos chip how much more great it would be.
also, the vivid is a great phone for the cost. smooth, fast, and great in your hands.
pguillory08 said:
and i have to say that it actually wasnt half bad.
one thing that i was kinda hoping not to be true was to feel the lesser speed which i did feel.
the LTE does seem promising. i got a full signal and i can't say that it was "blazing" fast on at&t's LTE, but it was great.
i could only imagine if it were an exynos chip how much more great it would be.
also, the vivid is a great phone for the cost. smooth, fast, and great in your hands.
Click to expand...
Click to collapse
So u felt a lag?
Sent from my SAMSUNG-SGH-I997 using xda premium
kornklown69 said:
So u felt a lag?
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
yeah i did, but not much. i don't want ppl on here to go crazy denial on me like they did on my other post. lol
but i did feel it. but then again, i had my SGS2 oc'd to 1.5ghz. so it blew it away.
but at 1.2ghz, it was nearly the same. OG SGS2 a "little" faster.
but i was impressed. even though it has the same res as the SGS2, the screen wasn't horrible. put it like this: if you live in an LTE market and DONT have an OG SGS2 already, i'd get it. honestly.
plus, at&t is going to stop selling the OG SGS2 after nov. 6th.
but that's only at actual at&t stores, idk about like best buy, radioshack etc.
pguillory08 said:
plus, at&t is going to stop selling the OG SGS2 after nov. 6th.
but that's only at actual at&t stores, idk about like best buy, radioshack etc.
Click to expand...
Click to collapse
Even in non-LTE markets? That seems doubtful to kill your flagship after a month. They still sell terrible phones, why stop selling the arguable best phone you offer?
Sent from my Galaxy S II (i777)
pguillory08 said:
plus, at&t is going to stop selling the OG SGS2 after nov. 6th.
but that's only at actual at&t stores, idk about like best buy, radioshack etc.
Click to expand...
Click to collapse
What is "OG" sgs2? Original?
Sent from my SGH-I777 using xda premium
yeah OG is the original.
and dude idk!
i have no idea why they are going to stop selling it. it's messed up and we were all shocked about it.
they're even going to stop selling the atrix 2(which isn't great) but you get me?
i think it could only be in LTE markets, but still, it's the best phone we offer.
pguillory08 said:
plus, at&t is going to stop selling the OG SGS2 after nov. 6th.
but that's only at actual at&t stores, idk about like best buy, radioshack etc.
Click to expand...
Click to collapse
whoa lol i work for best buy mobile and we haven't heard that yet if thats true damn haha can't wait to get my skyrocket
Sent from my SAMSUNG-SGH-I997 using xda premium
yeah man it's wack.
but that's what it is.
i was totally dissapointed.
pguillory08 said:
plus, at&t is going to stop selling the OG SGS2 after nov. 6th.
but that's only at actual at&t stores, idk about like best buy, radioshack etc.
Click to expand...
Click to collapse
Do you guys literally just make this stuff up? The company I work for pays about $1.5MM a year to AT&T and our corporate rep happened to be in today. We talked about LTE strategy, devices, and the merger. The strategy all along was to offer both phones as they appeal to different audiences. The ASGS2 actually has more features for corporate use (lock down) and is selling and expected to continue to sell well. They've offered aggressive corporate pricing since it launced and consider it a cornerstone phone for the corporate market.
Do you know how much it costs to launch a phone marketing wise, train staff to support it, and provide h/w service and replacements for two years after it's launched? It isn't like the Skyrocket snuck up on AT&T after they launched the ASGS2. If they didn't intend to sell both they never would have launched the ASGS2. So unless you know something that a major account rep doesn't it's hard to take what you said seriously.
pguillory08 said:
yeah man it's wack.
but that's what it is.
i was totally dissapointed.
Click to expand...
Click to collapse
Does the lte sgs2 have an fm radio?
BarryH_GEG said:
Do you guys literally just make this stuff up? The company I work for pays about $1.5MM a year to AT&T and our corporate rep happened to be in today. We talked about LTE strategy, devices, and the merger. The strategy all along was to offer both phones as they appeal to different audiences. The ASGS2 actually has more features for corporate use (lock down) and is selling and expected to continue to sell well. They've offered aggressive corporate pricing since it launced and consider it a cornerstone phone for the corporate market.
Do you know how much it costs to launch a phone marketing wise, train staff to support it, and provide h/w service and replacements for two years after it's launched? It isn't like the Skyrocket snuck up on AT&T after they launched the ASGS2. If they didn't intend to sell both they never would have launched the ASGS2. So unless you know something that a major account rep doesn't it's hard to take what you said seriously.
Click to expand...
Click to collapse
This.
Also, anyone who knows anything about marketing or brand management would know that to axe the ASGS2 after barely a month would be near-suicidal. Especially when the ASGS2 was touted as the rival to iPhone 4/4S and AT&T has been doing everything it can to wean itself off that dependency especially now that it's available on other carriers.
So far we've had... a dark horse who won't even identify himself, and a 3rd party retail-level employee do nothing but speculate.
BarryH_GEG said:
Do you guys literally just make this stuff up? The company I work for pays about $1.5MM a year to AT&T and our corporate rep happened to be in today. We talked about LTE strategy, devices, and the merger. The strategy all along was to offer both phones as they appeal to different audiences. The ASGS2 actually has more features for corporate use (lock down) and is selling and expected to continue to sell well. They've offered aggressive corporate pricing since it launced and consider it a cornerstone phone for the corporate market.
Do you know how much it costs to launch a phone marketing wise, train staff to support it, and provide h/w service and replacements for two years after it's launched? It isn't like the Skyrocket snuck up on AT&T after they launched the ASGS2. If they didn't intend to sell both they never would have launched the ASGS2. So unless you know something that a major account rep doesn't it's hard to take what you said seriously.
Click to expand...
Click to collapse
Hey smartass, yeah you. Ill have documentation for you tmrw. They're gonna stop selling those phones in Houston for sure to advertise the LTE market. There's making.g things up here Guy. But its okay, one day you'll come to reality instead of a
Jake niece business Rep.
Rrryan2 said:
This.
Also, anyone who knows anything about marketing or brand management would know that to axe the ASGS2 after barely a month would be near-suicidal. Especially when the ASGS2 was touted as the rival to iPhone 4/4S and AT&T has been doing everything it can to wean itself off that dependency especially now that it's available on other carriers.
So far we've had... a dark horse who won't even identify himself, and a 3rd party retail-level employee do nothing but speculate.
Click to expand...
Click to collapse
Lol and yet here is another one who follows in footsteps of true specation. Do you really this.k I'd take the time to really make up the fact that they aren't selling the phones anymore here? If you haven't noticed, at&t's pride is much more on the LTE market rather than the a rial phone. But okay, you're right. I told you guys abput the skyrocket being a wack snapdragon, and ill tell you.again.about this.
All I wanted to do by getting.on.this forum is to become an android fan even more, and help inform you guys a bit more. But maybe.I was wrong and you all know things I.don't eh?
So much for the xda "noob" video explaining how rudeness and all that other junk.ain't allowed.
How bout this, stick.to my posts, and I guarantee that I will provide you.all with every at&t phone.spec for the new future there is. Lol
Honestly.
All I wanna say is, don't doubt, or actually, don't denounce my intelligence until I have provided you all with false information.
Thanks.
** and for the Guy up there, there's no FM RADIO-STOCK.
like I said, STOCK, there is no radio.
Just wanna be clear and correct for the make-believers.
They don't sell the OG S2 in California corporate stores, but I don't know if the Skyrocket is the reason.
No its not. Corporate stores will only order them for you. But starting this wknd even that is going to be to an end. :/
It already sucked that they never sold em in stores. Well, corporate stores. Lol.
I've learned to be very clear around here.
Maybe they're just taking their original SGS2's and replacing them with their new LTE chip, so that way, they're not necessarily restocking or anything...
pguillory08 said:
Hey smartass, yeah you. Ill have documentation for you tmrw. They're gonna stop selling those phones in Houston for sure to advertise the LTE market. There's making.g things up here Guy. But its okay, one day you'll come to reality instead of a
Jake niece business Rep.
Click to expand...
Click to collapse
I'd like to see this documentation.
pguillory08 said:
Lol and yet here is another one who follows in footsteps of true specation. Do you really this.k I'd take the time to really make up the fact that they aren't selling the phones anymore here? If you haven't noticed, at&t's pride is much more on the LTE market rather than the a rial phone. But okay, you're right. I told you guys abput the skyrocket being a wack snapdragon, and ill tell you.again.about this.
All I wanted to do by getting.on.this forum is to become an android fan even more, and help inform you guys a bit more. But maybe.I was wrong and you all know things I.don't eh?
So much for the xda "noob" video explaining how rudeness and all that other junk.ain't allowed.
How bout this, stick.to my posts, and I guarantee that I will provide you.all with every at&t phone.spec for the new future there is. Lol
Honestly.
All I wanna say is, don't doubt, or actually, don't denounce my intelligence until I have provided you all with false information.
Thanks.
** and for the Guy up there, there's no FM RADIO-STOCK.
like I said, STOCK, there is no radio.
Just wanna be clear and correct for the make-believers.
Click to expand...
Click to collapse
Dude, you haven't given proof of -anything- you've said over the past day or two. Nothing. No pictures of the new phone, no docs suggesting they're even thinking of completely removing the i777 from the market. How the hell can you even think that they would completely remove one of the -best- phones on the market?
As far as I, and many others can tell, you're just speculating on what will happen. There is no way you can know these things if you're a normal ATT employee. If every normal level employee knew this, there would have been massive leaks of this info as soon as they found out. And I -highly- doubt you're some top-level employee by the way you write and the way you're addressing everyone else.
There isn't even any documentation that you even work for ATT, I even find that hard to believe.
BarryH_GEG said:
Do you guys literally just make this stuff up? The company I work for pays about $1.5MM a year to AT&T and our corporate rep happened to be in today. We talked about LTE strategy, devices, and the merger. The strategy all along was to offer both phones as they appeal to different audiences. The ASGS2 actually has more features for corporate use (lock down) and is selling and expected to continue to sell well. They've offered aggressive corporate pricing since it launced and consider it a cornerstone phone for the corporate market.
Do you know how much it costs to launch a phone marketing wise, train staff to support it, and provide h/w service and replacements for two years after it's launched? It isn't like the Skyrocket snuck up on AT&T after they launched the ASGS2. If they didn't intend to sell both they never would have launched the ASGS2. So unless you know something that a major account rep doesn't it's hard to take what you said seriously.
Click to expand...
Click to collapse
I can confirm this as well. My rep told me the same thing, the SGS2 is selling very well for AT&T and there are no plans to stop selling it.
pguillory08 said:
Hey smartass, yeah you. Ill have documentation for you tmrw. They're gonna stop selling those phones in Houston for sure to advertise the LTE market. There's making.g things up here Guy. But its okay, one day you'll come to reality instead of a
Jake niece business Rep.
Click to expand...
Click to collapse
I'd love to see this proof you speak of.
pguillory08 said:
Lol and yet here is another one who follows in footsteps of true specation. Do you really this.k I'd take the time to really make up the fact that they aren't selling the phones anymore here?
Click to expand...
Click to collapse
Yes, I do. Judging from your overly emotional response to posts that question the validity of your claims.
pguillory08 said:
If you haven't noticed, at&t's pride is much more on the LTE market rather than the a rial phone. But okay, you're right. I told you guys abput the skyrocket being a wack snapdragon, and ill tell you.again.about this.
Click to expand...
Click to collapse
What does pride have to do with it? They will market LTE heavily in the areas that have, but they will not discontinue a phone that sells well to force people onto LTE. The store reps will BS the consumer into thinking the LTE phone is the greatest thing in the world.
Um... When did you tell us about the skyrocket being a "wack" snapdragon? Everyone correct me if I am wrong, but didn't information from sites/press release and the fact that the phone is out in Korea indicate the specs? Also let us not forget the fact that qualcomm will not or doesn't have to capability built in to offer an LTE solution that doesn't use their chips.
Blaze9 said:
Dude, you haven't given proof of -anything- you've said over the past day or two. Nothing. No pictures of the new phone, no docs suggesting they're even thinking of completely removing the i777 from the market. How the hell can you even think that they would completely remove one of the -best- phones on the market?
As far as I, and many others can tell, you're just speculating on what will happen. There is no way you can know these things if you're a normal ATT employee. If every normal level employee knew this, there would have been massive leaks of this info as soon as they found out. And I -highly- doubt you're some top-level employee by the way you write and the way you're addressing everyone else.
There isn't even any documentation that you even work for ATT, I even find that hard to believe.
Click to expand...
Click to collapse
+1
Well guys ... I am saying buh bye to T-Mobile. After loyalty dept. Told me to pound sand, I decided I had enough.
I am going to miss this forum you guys are a great bunch, not just phone stuff but personality wise. I can't believe it was cheaper for me to buy the one x , and pay my cancellation fee to T-Mobile, and... and get a better and cheaper plan.
T-Mobile has been really going down hill, with customer service ( YEAH I KNOW I heard ma bell is one of the worst) and I just don't understand why T-Mobile treats new customers better than am OG, like me. To the T-Mobile rep I pm'd here thanks for replying and being cool.
Well.... one x forums here I come. Lol.
Phone should ne in my hands tues. Or wed. Im excited.
Sent from my DROIDX using xda premium
freakboy13 said:
Well guys ... I am saying buh bye to T-Mobile. After loyalty dept. Told me to pound sand, I decided I had enough.
I am going to miss this forum you guys are a great bunch, not just phone stuff but personality wise. I can't believe it was cheaper for me to buy the one x , and pay my cancellation fee to T-Mobile, and... and get a better and cheaper plan.
T-Mobile has been really going down hill, with customer service ( YEAH I KNOW I heard ma bell is one of the worst) and I just don't understand why T-Mobile treats new customers better than am OG, like me. To the T-Mobile rep I pm'd here thanks for replying and being cool.
Well.... one x forums here I come. Lol.
Phone should ne in my hands tues. Or wed. Im excited.
Sent from my DROIDX using xda premium
Click to expand...
Click to collapse
good luck , you dont have to LEAVE these forums you could always come and see progress
you could always unlock your Amaze before ya ditch t-mo altogether, that way you can still use it alongside your One X, just need a micro sim adapter
Edit: well, you can use it without internet, LTE plans don't play nice with non-LTE phones
Pulsewave said:
you could always unlock your Amaze before ya ditch t-mo altogether, that way you can still use it alongside your One X, just need a micro sim adapter
Edit: well, you can use it without internet, LTE plans don't play nice with non-LTE phones
Click to expand...
Click to collapse
He can still use it unless it is an LTE only sim which I doubt actually. I can unlock it for ya so you can use it on AT&T and use their HSPA+ network!
EclipzeRemix said:
good luck , you dont have to LEAVE these forums you could always come and see progress
Click to expand...
Click to collapse
Oh im not totally leaving, I think once the official ics gets released amaze is gonna be top (under) dog. Just moving to a new neighborhood...
Plus I got a lot of amaze pics I wanna post. Be interesting to compare the two cameras.
Sent from my DROIDX using xda premium
hasoon2000 said:
He can still use it unless it is an LTE only sim which I doubt actually. I can unlock it for ya so you can use it on AT&T and use their HSPA+ network!
Click to expand...
Click to collapse
no its not that, its some shenenigans within AT&T's system, an LTE device can't access the internet unless you have their LTE data plan, even the HSPA+ network, I'm guessing it doesn't work the other way around as well, I know from experience how back asswards AT&T's system can be when setting up a phone
P.S: where were you when I was unlocking my Amaze? would have saved me some headaches working with T-Mobile
Pulsewave said:
no its not that, its some shenenigans within AT&T's system, an LTE device can't access the internet unless you have their LTE data plan, even the HSPA+ network, I'm guessing it doesn't work the other way around as well, I know from experience how back asswards AT&T's system can be when setting up a phone
P.S: where were you when I was unlocking my Amaze? would have saved me some headaches working with T-Mobile
Click to expand...
Click to collapse
You can try and see if the internet works lol.
I've been here all along. My signature says I unlock phones. I even have a link in my toolkit to PM me about unlocking phones lol
freakboy13 said:
Well guys ... I am saying buh bye to T-Mobile. After loyalty dept. Told me to pound sand, I decided I had enough.
I am going to miss this forum you guys are a great bunch, not just phone stuff but personality wise. I can't believe it was cheaper for me to buy the one x , and pay my cancellation fee to T-Mobile, and... and get a better and cheaper plan.
T-Mobile has been really going down hill, with customer service ( YEAH I KNOW I heard ma bell is one of the worst) and I just don't understand why T-Mobile treats new customers better than am OG, like me. To the T-Mobile rep I pm'd here thanks for replying and being cool.
Well.... one x forums here I come. Lol.
Phone should ne in my hands tues. Or wed. Im excited.
Sent from my DROIDX using xda premium
Click to expand...
Click to collapse
Im curious what you asked for from them. I been a customer for 5 years and they just gave me a 250 credit on my bill for the Amaze and this months bill. I've never had a problem with the customer service. Im curious how your paying less with ATT, which I am assuming you jumped to because of the one X
Have fun paying more for service.
rasstar said:
Have fun paying more for service.
Click to expand...
Click to collapse
Im actually going to be saving a few dollars!
The only thing im losing is my grandfathered unlimited data, .... but I have never exceed 3 gb ever so ... its actually a decent plan.
And I like the rollover minutes thing.
And i do a lot of camping and T-Mobile has ALWAYS been a fail for me. But my friends who not only have iphonies(only saying cuz I thought iphonies had crappy reception) and with AT&T ... almost always have signals.
We will see. T-Mobile is funny..
.when I called and told them to cancel, my acct, and told them I was offered the one s , but said I hate penile displays and the storage was to small
You know what the rep said???
Well, sir, ill tell you what, I can offer the one s practically free for you..
I almost went into rage mode...lmao.
I think what's really happening is this is the age of the downward spiral of customer service. Its not just T-Mobile/AT&T. Its everywhere.
Sent from my DROIDX using xda premium
Sorry to hear that. T-Mobile totally stuck their neck out to me last year. I went to Calgary and didn't turn off my data roaming. I even got a text as soon as I hit the border, telling me full well that the data rates are HIGH. I tried my best and minimized it's use. Well, I got home to a $850 bill. After talking to a few people, getting on my knees and begging forgiveness, they took 100% of the charges off.
I thought that was INCREDIBLE customer service. Who else would forgive $850 worth of data roaming charges???????
freakboy13 said:
Im actually going to be saving a few dollars!
The only thing im losing is my grandfathered unlimited data, .... but I have never exceed 3 gb ever so ... its actually a decent plan.
And I like the rollover minutes thing.
And i do a lot of camping and T-Mobile has ALWAYS been a fail for me. But my friends who not only have iphonies(only saying cuz I thought iphonies had crappy reception) and with AT&T ... almost always have signals.
We will see. T-Mobile is funny..
.when I called and told them to cancel, my acct, and told them I was offered the one s , but said I hate penile displays and the storage was to small
You know what the rep said???
Well, sir, ill tell you what, I can offer the one s practically free for you..
I almost went into rage mode...lmao.
I think what's really happening is this is the age of the downward spiral of customer service. Its not just T-Mobile/AT&T. Its everywhere.
Sent from my DROIDX using xda premium
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The one x is such a small upgrade from the amaze what's the point in switching? I think with the amaze having a leak for ics there really seems to be no point in getting another device for very close specs. Just my two cents only device on the horizon worth waiting for would be the galaxy s3
Sent from my HTC_Amaze_4G using Tapatalk 2
freakboy13 said:
Im actually going to be saving a few dollars!
The only thing im losing is my grandfathered unlimited data, .... but I have never exceed 3 gb ever so ... its actually a decent plan.
And I like the rollover minutes thing.
And i do a lot of camping and T-Mobile has ALWAYS been a fail for me. But my friends who not only have iphonies(only saying cuz I thought iphonies had crappy reception) and with AT&T ... almost always have signals.
We will see. T-Mobile is funny..
.when I called and told them to cancel, my acct, and told them I was offered the one s , but said I hate penile displays and the storage was to small
You know what the rep said???
Well, sir, ill tell you what, I can offer the one s practically free for you..
I almost went into rage mode...lmao.
I think what's really happening is this is the age of the downward spiral of customer service. Its not just T-Mobile/AT&T. Its everywhere.
Sent from my DROIDX using xda premium
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Click to collapse
Can you go into a little more detail? I'm not sure what you raged about.
They offered you a phone?
I'm not sure why you experience was so bad.
We've had t-mo for something like 7 years.
I called the loyalty department and asked what they could do for me, and they gave me a $250 credit to cover the cost of the amaze, and dropped our plan price $80/mo
pappasmurfsharem said:
Can you go into a little more detail? I'm not sure what you raged about.
They offered you a phone?
I'm not sure why you experience was so bad.
We've had t-mo for something like 7 years.
I called the loyalty department and asked what they could do for me, and they gave me a $250 credit to cover the cost of the amaze, and dropped our plan price $80/mo
Click to expand...
Click to collapse
+1 i love tmobile.. great plans, great customer support (even though im on prepaid i get good support). they are the best gsm you can get in the US imo. id rather have verizon but i dont have the money, and they dont really have that great of phones.
Yeah today I called in for something on my account and when the rep said if there was anything I was unhappy about I just said I sometimes get one bar to none of service at home which in reality I get 1-2 bars. They quickly transferred me to the signal booster program and even gave me 250 credit. So now I should be getting full bars within the next couple days and not make a payment for at least two months! Also isn't the warranty program through t-mobile cheaper in replacing phones, and the add on features as well.
After the att break up t-mobile is actually going back up in the competition and they are starting by improving customer service. It's sad you left right at the turning point specially for a phone that is not that much better than the amaze. I wish you luck.
Sent from my HTC_Amaze_4G using xda premium
So I send a phone in for replacement. Today my bill shows a $300 device charge. I call... apparently a singular scratch on the screen warrants a $300 damaged device charge. Not a crack, a gouge, A SINGLE SMALL SURFACE SCRATCH!
Talked to numerous reps and managers. They will not reverse the charge. Tried explaining that I would pay the insurance claim charge had I known a scratch would warrant the charge.
So as of an hour ago, I am a T-Mobile customer. My nexus 5 arrives in a few days.
This community has been great and I hope the great development continues for this wonderful phone.
I'll still lurk and help in my thread and with issues, but I'm out yo.
Phaded said:
So I send a phone in for replacement. Today my bill shows a $300 device charge. I call... apparently a singular scratch on the screen warrants a $300 damaged device charge. Not a crack, a gouge, A SINGLE SMALL SURFACE SCRATCH!
Talked to numerous reps and managers. They will not reverse the charge. Tried explaining that I would pay the insurance claim charge had I known a scratch would warrant the charge.
So as of an hour ago, I am a T-Mobile customer. My nexus 5 arrives in a few days.
This community has been great and I hope the great development continues for this wonderful phone.
I'll still lurk and help in my thread and with issues, but I'm out yo.
Click to expand...
Click to collapse
Yeah Verizon's head is way too far up it's ass. I'm going to be an AT&T customer next upgrade I save $171 roughly a month too and gain another 2 to my 8 gb's of data.
Phaded said:
So I send a phone in for replacement. Today my bill shows a $300 device charge. I call... apparently a singular scratch on the screen warrants a $300 damaged device charge. Not a crack, a gouge, A SINGLE SMALL SURFACE SCRATCH!
Talked to numerous reps and managers. They will not reverse the charge. Tried explaining that I would pay the insurance claim charge had I known a scratch would warrant the charge.
So as of an hour ago, I am a T-Mobile customer. My nexus 5 arrives in a few days.
This community has been great and I hope the great development continues for this wonderful phone.
I'll still lurk and help in my thread and with issues, but I'm out yo.
Click to expand...
Click to collapse
Also jumping ship at the end of my contract in november, keeping the dna as my phone till i can afford a new one, but yeah not sticking around for high prices and crap CS
I can't believe Verizon did that ridiculous
Sent from my HTC6435LVW using XDA Premium 4 mobile app
I'm also going to AT&T after my upgrade runs out.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
.torrented said:
Also jumping ship at the end of my contract in november, keeping the dna as my phone till i can afford a new one, but yeah not sticking around for high prices and crap CS
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I only had to put like $75 down on the phone and it's $14 a month. Not too bad. Plus I can upgrade whenever. And T-Mobile gets Nexus so peace Verizon!
There are always two sides of any story. The fact is that VZW has the largest footprint and the best service of all the carriers - I don't think the stats would lie about that. That said, you get what you pay for. If you pay $14 a month for service, you are going to get your $14 worth.
I've had my share of problems with VZW, but my problems with TMo and Sprint were worse. Overall, VZW has done me right - and I've done some stupid crap and expected to get jacked up by them - and didn't.
My contract is up next week. My DNA is still as good as any phone out there, better than most, way better.
I'd like to know the entire story by the OP, the whole thing. VZW wouldn't charge you for no real reason - in the last 10 years I've had them, I've never seen them do this. And in my experience as a Federal IT guy with close ties to these carriers federal contracts - charging for no reason just doesn't happen.
Sorry to see u go Phaded, good luck. I am going to check them all out in nov also. really love my DNA though, so much great stuff going on right now.
Add me to the list of people jumping ship at the end of the contract.
Yehudah said:
There are always two sides of any story. The fact is that VZW has the largest footprint and the best service of all the carriers - I don't think the stats would lie about that. That said, you get what you pay for. If you pay $14 a month for service, you are going to get your $14 worth.
I've had my share of problems with VZW, but my problems with TMo and Sprint were worse. Overall, VZW has done me right - and I've done some stupid crap and expected to get jacked up by them - and didn't.
My contract is up next week. My DNA is still as good as any phone out there, better than most, way better.
I'd like to know the entire story by the OP, the whole thing. VZW wouldn't charge you for no real reason - in the last 10 years I've had them, I've never seen them do this. And in my experience as a Federal IT guy with close ties to these carriers federal contracts - charging for no reason just doesn't happen.
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Click to collapse
The $14 a month for for the phone, not service.
And that was the entire story. They are literally charging me $300 for a single surface scratch because "no physical damage can be on the phone"
In my area, Tmo has glorious service, so **** em
Why dont you guys just use your dna on another carrier
While all you switch from Verizon I'll b smiling because I'll have the best service
Sent from my HTC6600LVW using XDA Premium 4 mobile app
Most of us don't want to get hit with an early termination fee so we will stay until our contracts run up. Unless you switch to T-Mobile then they pay your etf.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Gotta have it!
I don't like the prices but; I am a salesman and I have to have vzw service as I would not be able to keep in touch with customers. I guess if other carriers had the same coverage they would be the same price.
thayl0 said:
While all you switch from Verizon I'll b smiling because I'll have the best service
Sent from my HTC6600LVW using XDA Premium 4 mobile app
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I'm with you, they should all switch to ATT and TMo.
Yehudah said:
I'm with you, they should all switch to ATT and TMo.
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Just makes my service better in my area. I hope everyone in my area changes.
Sent from my HTC6600LVW using XDA Premium 4 mobile app
12mpbs down on Verizon
42 on TMo
I could give a **** about some backwoods service area. Y'all enjoy getting screwed on pricing and continue to watch your service get worse.
Phaded said:
12mpbs down on Verizon
42 on TMo
I could give a **** about some backwoods service area. Y'all enjoy getting screwed on pricing and continue to watch your service get worse.
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T-Mobile is nonexistent where I live.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Phaded said:
12mpbs down on Verizon
42 on TMo
I could give a **** about some backwoods service area. Y'all enjoy getting screwed on pricing and continue to watch your service get worse.
Click to expand...
Click to collapse
Oddly, it is opposite here in the Greater Phoenix Area. T Mo gets 20 on a good day, and I always have 40+ wherever I go (besides downtown, every service is slow there).
Sent from my HTC6435LVW using xda app-developers app
I had to turn one in for replacement. Screen had a very tiny scratch in the screen. I was afraid I would get hit with the 300 dollar charge bc of it. So I scrambled around trying to find an efficient alternate way to handle my claim. I didn't . I knew it was a gamble sending it in, since once they have it , it's theirs. I rolled the dice. Never heard anything about it. Guess it's all based on discretion. Gotta be a better way. Maybe if they find it not complying with their standard. They simply refuse it , send it back, forcing you to handle warranty directly through manufacturer. Some people can't afford to just shell out 300 for a used phone that was needed bc of a defective phone.
---------- Post added at 12:43 AM ---------- Previous post was at 12:37 AM ----------
Yehudah said:
I'm with you, they should all switch to ATT and TMo.
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I would love to , if they didn't suck. LOL. Verizon is pricey, and their customer service sucks but their network is untouchable. If you never leave a major metro area, or travel, you have options. But if you travel or live on the outskirts you need a carrier that can provide coverage. Verizon is the only carrier I have great experience with in that aspect. T mobile is buffer city when moving.