Question about Thunderbolt SIM Card - Thunderbolt Q&A, Help & Troubleshooting

I plan on selling my brand new, unopened Thunderbolt. I haven't even activated the phone yet or opened the SIM card.
It's been a while since I've dealt with SIM cards (been on Verizon for over 10 years). Question is, when is the SIM card linked to my phone number? Only when I activate the phone with the SIM card in the phone?
Can I call Verizon and tell them I won't be activating the phone on my account rather than activating then dis-activating?

well if you used an upgrade to get the phone then you only need to accept the customer agreement and contract. the phone itself does not need to be activated. in fact if u do the automated phone activation after you agree to the TOS it asks if you want to activate ur phone now or later. just pick later.

Yes, i used my upgrade.
So if i simply agree to the TOS and don't activate the phone, there should be no problem with selling the phone with the sim card?
Sent from my DInc using Tapatalk

blackstallion said:
Yes, i used my upgrade.
So if i simply agree to the TOS and don't activate the phone, there should be no problem with selling the phone with the sim card?
Sent from my DInc using Tapatalk
Click to expand...
Click to collapse
The sim is useless, it is tied to your phone number only. So if you sell the phone so be it, the new owner can get a sim from verizon for free for the time being.

Well, like i said, i haven't opened the sim card yet, so it's not associated with any phone number yet. I called verizon to verify.
So yes the sim card is not worth much because you can get one from verizon, for free?....not sure about that but I'm guesting it wouldn't be much.
Sent from my DInc using Tapatalk

blackstallion said:
Yes, i used my upgrade.
So if i simply agree to the TOS and don't activate the phone, there should be no problem with selling the phone with the sim card?
Sent from my DInc using Tapatalk
Click to expand...
Click to collapse
blackstallion said:
Well, like i said, i haven't opened the sim card yet, so it's not associated with any phone number yet. I called verizon to verify.
So yes the sim card is not worth much because you can get one from verizon, for free?....not sure about that but I'm guesting it wouldn't be much.
Sent from my DInc using Tapatalk
Click to expand...
Click to collapse
Pretty sure they scan and assign your sim card as it leaves their warehouse. But try it let us know how it goes.

I also believe the sim is assigned to your number. If you sell it with the phone and the buyer activates it, it might transfer your number to that phone. Sounds like it could be a mess. If I were you I would keep the sim card.

I can assure u that the sim card is free
Sent from my ADR6400L using XDA App

All sim cards are blank until they are activated.

blackstallion said:
Yes, i used my upgrade.
So if i simply agree to the TOS and don't activate the phone, there should be no problem with selling the phone with the sim card?
Sent from my DInc using Tapatalk
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Click to collapse
that is correct. My grandma has an account and doesn't use upgrades ever so i used her upgrade, agreed to the contract extension but never activated the phone on her account. then i simply called 611 and activated it on my line and only then did i stick the sim card in.

The SIM card is not tied to anything until you activate it on your phone. You are free to sell it with your phone as long as you have not activated it by calling Verizon, putting the SIM card ID into Verizon's website, or getting it activated on the store.
I'm pretty sure that Verizon will just give you another one if you ask.

rashly said:
The SIM card is not tied to anything until you activate it on your phone. You are free to sell it with your phone as long as you have not activated it by calling Verizon, putting the SIM card ID into Verizon's website, or getting it activated on the store.
I'm pretty sure that Verizon will just give you another one if you ask.
Click to expand...
Click to collapse
So the card is not scanned and linked to the account once it leaves the warehouse (as some have alluded)?
Sent from my DInc using Tapatalk

blackstallion said:
So the card is not scanned and linked to the account once it leaves the warehouse (as some have alluded)?
Sent from my DInc using Tapatalk
Click to expand...
Click to collapse
Yea i think we were wrong about that...i was talking to a csr person on the phone...said i would need to call back when i get a new sim card...so i can phone swap....so it must not be tied to the line per se until you place it in your phone and power it up for the first time

The sim card is basically the phone... And the phone itself is the shell. I learned that first hand because of a dumb ass at best buy. I used an upgrade on my account for a different number, and I told him that and he put a different number on my SIM card AND used the wrong upgrade.

Related

5 year old sim card

I am a Vibrant owner with all the Team Whiskey goodness. My sim card is about 5 years old. Is there any reason to get a new one?
copter105 said:
I am a Vibrant owner with all the Team Whiskey goodness. My sim card is about 5 years old. Is there any reason to get a new one?
Click to expand...
Click to collapse
Same here. Idk.
Sent from my SGH-T959 using XDA App
I think mine is coming up on 8 years old, still going strong!
I recently got my sim changed because Tmo store did it for free. I spoke to the rep about the advantage of changing to newer sim and he said that it will have new information about the tmo network, and that might improve speed. Also if your phone is getting delay text messages (few hours or days latter) then the new sim would fix it.
Mine old sim was 5+ years too and i didnt have any issue. If it free, why not!
Also ask the rep to keep your old sim in case you need a replacement sim. I think it cost about $10 for replacement sim.
No need to update the sim card. 6+ strong here. If you need a new one for any reason, do not go to an official tmo store. They will charge you $20. Your better off going to an authorized reseller. Preferebly like a target or walmart. A place where they dont really care and will give it away for free.
I actually still have the sim card that came in the box (still in the box). But When I got my Vibrant I just pulled my sim out of my old phone and put it in my Vibrant. I don't want to mess anything up but, would it help or hurt anything if I put this new one in my Vibrant?
copter105 said:
I actually still have the sim card that came in the box (still in the box). But When I got my Vibrant I just pulled my sim out of my old phone and put it in my Vibrant. I don't want to mess anything up but, would it help or hurt anything if I put this new one in my Vibrant?
Click to expand...
Click to collapse
I did the exact same thing as you. I would also Like to know if it will help switching to the new sim? If it does help switching to the new one, how do I go about changing sim and how do I transfer all of my contacts to the new sim.
*** Sent from my Samsung Vibrant (Bionix-V-1.2.1) using xda app
T-Mo told me I had to update my SIM when I purchased my Vibrant. No charge, but no good explanation either.
Sent from my SGH-T959 using XDA App
When i got my Vibrant back in October i was not told to switch the sim to the newer one, but i was noticing really choppy really poor 3g signal. I did my research and the newer sims have something to do with it. Now since i switched to the newer sim my phone gets excellent reception.
sLiKK said:
I did the exact same thing as you. I would also Like to know if it will help switching to the new sim? If it does help switching to the new one, how do I go about changing sim and how do I transfer all of my contacts to the new sim.
*** Sent from my Samsung Vibrant (Bionix-V-1.2.1) using xda app
Click to expand...
Click to collapse
Put the old one in and go to your contacts and press menu>import from sim. And then they will be on your phone. Call the number that came with the new card and activate your new one. Put that one in the phone. Open contacts, menu>export to sim and you will have them in your new sim
Sent from Bionix powered vibrant! If I helped, hit the thanks button!
Mine died yesterday. I mean suddenly my vibbie pops up a message no sim card. It was 6 year old so I went to tmobile store and they exchanged it for free. They shouldn't charge you for that
da_dragon2k3 said:
No need to update the sim card. 6+ strong here. If you need a new one for any reason, do not go to an official tmo store. They will charge you $20. Your better off going to an authorized reseller. Preferebly like a target or walmart. A place where they dont really care and will give it away for free.
Click to expand...
Click to collapse
Sent from my SGH-T959 using XDA App
If everything works
probably no need to change it. But probably no harm either.
I had a SIM that was more than 10 years old - going back to Voicestream.
The MyAccount app and WiFi calling wouldn't work with it, so I went to Tmo store and asked for a new SIM. They gave it to me for free.
My Wife and I had to change our SIM cards (over 10 years old) because they would not allow importing of numbers to the Vibrant. Nor did they allow us to sign in to the Android market. Took Tmobile a whole day to figure out what was wrong.lol
The only reason I have ever replaced my SIM card is when I have lost my phone and not had an extra SIM card. I now have 8 SIM cards... if you you really feel the need to replace it send me a pm w/ an address and I will gladly send you one. But if your SIM card is working there is no need to replace it.

Please Help - Rezound won't activate

I purchased a used Rezound off of E-Bay - probably my first mistake. I want to use it to replace my Galaxy Nexus. I got a new sim card from Verizon and have been trying to activate the phone. I called Verizon and everything is correct in the system (the sim card and phone are married in the system). Once I power up the phone to activate, it sits at the activation screen.
Any ideas on what to try? Verizon seems to think I bought a dead phone... I thought I was getting a pretty good deal - good seller ratings on other phones... etc.
Thanks for any help.
bu_terrier said:
I purchased a used Rezound off of E-Bay - probably my first mistake. I want to use it to replace my Galaxy Nexus. I got a new sim card from Verizon and have been trying to activate the phone. I called Verizon and everything is correct in the system (the sim card and phone are married in the system). Once I power up the phone to activate, it sits at the activation screen.
Any ideas on what to try? Verizon seems to think I bought a dead phone... I thought I was getting a pretty good deal - good seller ratings on other phones... etc.
Thanks for any help.
Click to expand...
Click to collapse
if it's a good seller ui should be able to exchange it maybe?
unfortunately i got mine second hand, and i am having blue screen flickers, not sure what to do, i have an upgrade but im not gunna waste it on a phone i already bought..
First, look and make sure the SIM card you bought isn't a Verizon/Vodaphone SIM but that it is a 4G LTE card, it will say it right on the card, if it is, go to myverizon.com, sign in, and reactivate your old phone, sign out, sign back in and reactivate the Rezound, make sure you enter the MEID correctly, and the 4G LTE card serial number correctly. Reinsert the card in your phone, put the battery back in, and, Please make sure you put the back cover back on the phone, it's required for reception on our phones, and let it boot up, it should activate automatically.
Sent from my ADR6425LVW using XDA App
i don't know but since it is such a new phone it should be under warranty, take it to a verizon store and see if they can order you a new one?
Bad esn which means the phone is black listed they won't activate it unless the existing bill is paid.
Sent from my ADR6425LVW using xda premium
Whoever owned it before you never paid their phone bill. Unless it's a bad SIM which I have gotten one bad SIM for my LTE broadband card.
Sent from my ADR6425LVW using xda premium
mpoly112 said:
First, look and make sure the SIM card you bought isn't a Verizon/Vodaphone SIM but that it is a 4G LTE card, it will say it right on the card, if it is, go to myverizon.com, sign in, and reactivate your old phone, sign out, sign back in and reactivate the Rezound, make sure you enter the MEID correctly, and the 4G LTE card serial number correctly. Reinsert the card in your phone, put the battery back in, and, Please make sure you put the back cover back on the phone, it's required for reception on our phones, and let it boot up, it should activate automatically.
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
Thanks for the help. I can't reactivate in myverizon because it says that the Rezound is pending. I'll try it if I can get the pending removed.
Thanks again.
bu_terrier said:
Thanks for the help. I can't reactivate in myverizon because it says that the Rezound is pending. I'll try it if I can get the pending removed.
Thanks again.
Click to expand...
Click to collapse
If you reactivate an old device, it should kick that pending out. Try it if you haven't already.
Sent from my ADR6425LVW using XDA App
I got the sim card for the Rezound at a Verizon Corp store. I was told by Verizon tech support that the verizon server is waiting for a response from my phone. I think he said a haul response or something like that. The tech said he could see the first responses from the phone but it wasn't going any further in the activation process.
How would I know if the ESN is black listed?
How would I reactivate the old phone? Would I need to go and get a different sim card? I had to get a different sim card because the Galaxy Nexus sim card is a different size than the Rezound sim card.
Thanks for all the help.
I had the same problem stuck at activation screen for about 45 mintues, did a battery pull and restarted and all was good to go......
Viper
andybones said:
if it's a good seller ui should be able to exchange it maybe?
unfortunately i got mine second hand, and i am having blue screen flickers, not sure what to do, i have an upgrade but im not gunna waste it on a phone i already bought..
Click to expand...
Click to collapse
I thought that blue screen flicker was an artifact caused by the iCs leak and not a hardware defect.
Sent from my HTC Rezound
couchmonkey said:
i don't know but since it is such a new phone it should be under warranty, take it to a verizon store and see if they can order you a new one?
Click to expand...
Click to collapse
you can't do this. I've tried lol.
---------- Post added at 09:40 PM ---------- Previous post was at 09:40 PM ----------
icy1899 said:
I thought that blue screen flicker was an artifact caused by the iCs leak and not a hardware defect.
Sent from my HTC Rezound
Click to expand...
Click to collapse
I thought it was ICS as well. but I'm on GB and I get it randomly
When your logged in to your account, on your home page which is the page it displays when you sign in, scroll down, under device it will have an option to change device. If it's the right SIM card, you won't have any problem with trying to reactivate it, after you deactivate it by switching back and forth, I've done it a dozen times. Doesn't sound like a bad phone, I mean stolen or a bad esn, or the tech would have told you, it just sounds like a hiccup during activation. **** when you reactivate the Nexus, use the card that came with it, not the new one! Then reactivate your Rez with the new card
Sent from my ADR6425LVW using XDA App
I bought mine new, i did have trouble activating at first, but i did reboot n it finally did, and theres a site u can search for that tells u if ur esn number is blacklisted or not
Be aware that you have to have 4G service to activate the 4G devices. When I got mine new it was when the nationwide 4G outage was going on and it wouldn't activate until it was back up. Make sure it's not set to CDMA only and that mobile network is turned on.
mpoly112 said:
When your logged in to your account, on your home page which is the page it displays when you sign in, scroll down, under device it will have an option to change device. If it's the right SIM card, you won't have any problem with trying to reactivate it, after you deactivate it by switching back and forth, I've done it a dozen times. Doesn't sound like a bad phone, I mean stolen or a bad esn, or the tech would have told you, it just sounds like a hiccup during activation. **** when you reactivate the Nexus, use the card that came with it, not the new one! Then reactivate your Rez with the new card
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
When I log in, I can see the link to activate or switch devices. My phone and number are grayed out with a "pending" status. Not sure how to get the pending status removed to reactivate the Nexus. Thanks again for all the help.
OLDsJUNKIE said:
Be aware that you have to have 4G service to activate the 4G devices. When I got mine new it was when the nationwide 4G outage was going on and it wouldn't activate until it was back up. Make sure it's not set to CDMA only and that mobile network is turned on.
Click to expand...
Click to collapse
Not trying to argue with you at all man, but it will still activate in a 3G coverage area, and you're right to make sure the mobile network is turned on. I am a recently former VZW sales rep and Tech specialist, I market transferred and after waiting six months for my transfer to be approved, getting replies that they are working on it, I jumped ship. The outage may have been what messed with your case, but 4G devices can be 100% be activated in a 3G area.
Sent from my Infriggin-credible Ineffibalissed Mik-modded Rezound!
bu_terrier said:
When I log in, I can see the link to activate or switch devices. My phone and number are grayed out with a "pending" status. Not sure how to get the pending status removed to reactivate the Nexus. Thanks again for all the help.
Click to expand...
Click to collapse
Maybe make that call back to Tech support so they can remove the pending status, ask them to reactivate the Nexus and then try activating the Rezound again. But let them enter everything, and stay on the phone with them til it's up and running
Sent from my Infriggin-credible Ineffibalissed Mik-modded Rezound!
mpoly112 said:
Not trying to argue with you at all man, but it will still activate in a 3G coverage area, and you're right to make sure the mobile network is turned on. I am a recently former VZW sales rep and Tech specialist, I market transferred and after waiting six months for my transfer to be approved, getting replies that they are working on it, I jumped ship. The outage may have been what messed with your case, but 4G devices can be 100% be activated in a 3G area.
Sent from my Infriggin-credible Ineffibalissed Mik-modded Rezound!
Click to expand...
Click to collapse
This is good to know! The VZW rep told me they had to have 4G to activate. I told him that was the dumbest thing I had ever heard. So I just left with it not activated and my Incredible not working either. Nitwit. ;-)
I was on my eris tlkn to verizon tryin to activate my rezound, and it didnt activate til i got off the phone wit em

Uh...sim card locked but no PUK code for my device yet...what now?

I was just testing a different SIM card, and as I put the original Verizon SIM card back in, for some odd reason it got locked automatically.
The Verizon store is only 5 minutes away by walking from my location, so I went there and asked for the PUK code.
But as the clerk tried retrieving the PUK, she said it is yet to be available for confirmation and that it will take approximately one to two weeks...and I have to leave the device with them since they don't know why the SIM card has no PUK provided.
I just told them to email me once the PUK is ready and brought my phone back. I had accidentally locked my phone with a South Korean carrier before but as for that incident, a simple reset to the whole system got the job done. But this is the first time I have ever had a SIM card from Verizon, so I don't know if there are other ways to unlock the SIM card lock or reset it
Does anyone have a solution? Thanks
Mine did this without removing the SIM, completely locked up on me, this was after I was getting "No SIM card" errors. Verizon tried replacing the SIM card first, but it locked up again before I got out of the store. So they just DOA'd the phone and gave me a new one with new SIM card. Haven't had another issue.
Sent from my HTC6435LVW using Tapatalk 2
Same thing was happening to me...brought it to Verizon and they gave me the "bad batch of Sims from old supplier line"...they replaced the sim and I haven't had the issue since.
Sent from my HTC6435LVW using xda app-developers app
When I bought mine the sim card in the phone would not activate. So they had to give me a new one right away.
I'm starting to get the no sim errors. We will see how it goes from here
Sent from my HTC6435LVW using xda premium
I work for Verizon and have heard of a few customers with the no sim error. For the most part just pulling it out, cleaning it, and putting it back in fixed it. As far as the OP the experience you described is extremely weird. Please tell me you didn't give them your phone and you are without. That would be really sucky and pointless IMO. Generally the PUK can be retrieved through customer care. In my experience it is much easier and way faster to just swap out the sim for a new one so that is what I do for customers. Any corporate Verizon should replace a sim for you for free upon request. If they are ever weird about it just walk outside, pull out your sim, throw it on the ground and go back in saying you lost your sim card. lol
Thanks for the concerns, but I already solved the issue on November 28th by simply replacing the SIM card. Strange strange stuff...
another581 said:
Thanks for the concerns, but I already solved the issue on November 28th by simply replacing the SIM card. Strange strange stuff...
Click to expand...
Click to collapse
Lucky lucky you! I'm on my 2nd DNA and 5th SIM Card! And they have a new phone on it's way to my house to try again! The brand new SIM I activated yesterday lasted 3 hours before it dropped out with ,"No SIM Card"; error. I love this phone but it does me no good if I'm not receiving calls and texts........
UPDATE 1/5/13: The 3rd phone that Verizon has sent me seems promising! 13 days without the slightest hitch in my giddy-up! So far so good which makes me happy because I really like this phone. Strange how many issues I had with the other two phones though........... we'll see.
bwhite757 said:
Mine did this without removing the SIM, completely locked up on me, this was after I was getting "No SIM card" errors. Verizon tried replacing the SIM card first, but it locked up again before I got out of the store. So they just DOA'd the phone and gave me a new one with new SIM card. Haven't had another issue.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Koi baat hahin

Selling my Note. SIM question

I just upgraded to the S4 and am selling my note. I know the Note has a larger SIM. If I were to sell it would the person have to get a new SIM card from AT&T?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
It's recommended to get the right size sim card. At&t doesn't charge to replace them. There are cutters and inserts available. People even tape them in place but it always leads to problems. You could even botch up the sim port on the phone if not careful.
yungskeeme said:
. . . If I were to sell it would the person have to get a new SIM card from AT&T?
Click to expand...
Click to collapse
The sim is YOUR account information. It isn't transferred between subscribers.
Chances are the new owner will need to get an LTE sim to use the phone.
well hopefully someone will still buy it with the info given. Thanks for the answers

How do I activate my new M8 ?

I bought a new One M8 from ATT last week, but didn't have them activate in the store, as I wanted to root it and install a ROM, and play around with at home for a week first, before making it my official phone.
I am coming from an ATT Galaxy S4. So today I am ready to my the M8 my phone now, but I feel like an idiot or a rookie, not knowing how do activate it I forgot that my S4 has the bigger SIM card, which doesn't fit in the M8, which has a tiny nano card. Well the nano card is in the M8 already, I just need to activate it, but really not sure how ?
I dialed "611#' on the M8 and it says something like the SIM card is not provisioned ? And then turning the card out, and putting it back in says " SIM not provisioned MM #2 "
I do have a little sticker that came in the HTC box from ATT has a bunch of serial numbers on it, etc...
Any help would be greatly appreciated here.
Thank you.
Umm...you need to go to AT&T and have them set you up with a micro SIM card. Won't cost you anything.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Just call AT&T (not from the phone line that you're switching phones on), tell them that you have a new phone to switch over, and provide them with the IMEI for the phone and the ICCID of the SIM card that came with it. There should be stickers on the box that have both the IMEI and ICCID numbers.
Zorachus said:
I bought a new One M8 from ATT last week, but didn't have them activate in the store, as I wanted to root it and install a ROM, and play around with at home for a week first, before making it my official phone.
I am coming from an ATT Galaxy S4. So today I am ready to my the M8 my phone now, but I feel like an idiot or a rookie, not knowing how do activate it I forgot that my S4 has the bigger SIM card, which doesn't fit in the M8, which has a tiny nano card. Well the nano card is in the M8 already, I just need to activate it, but really not sure how ?
I dialed "611#' on the M8 and it says something like the SIM card is not provisioned ? And then turning the card out, and putting it back in says " SIM not provisioned MM #2 "
I do have a little sticker that came in the HTC box from ATT has a bunch of serial numbers on it, etc...
Any help would be greatly appreciated here.
Thank you.
Click to expand...
Click to collapse
All you have to do is dial 611 from your other phone. no "#" needed. They will activate it for you. Cost $10 on your next bill. Or go to the store and you can talk them into doing it for free usually, if not, it will be $10 also.
Mine said same thing I just called ATT and they activated it over the phone. Weird I also came from s4 and had same problem.
Sent from my HTC One_M8 using Tapatalk
Thanks, I just dialed 611 and they walked me through the setup. No charge, and took a couple minutes.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
an0ther said:
All you have to do is dial 611 from your other phone. no "#" needed. They will activate it for you. Cost $10 on your next bill. Or go to the store and you can talk them into doing it for free usually, if not, it will be $10 also.
Click to expand...
Click to collapse
Not true, AT&T will never charge you for activating a new SIM card. Just walk into the AT&T store and tell them can I please get a nano SIM for my HTC M8, they will just go check your account and print out a receipt and give you the SIM card. After that all you need to do is call AT&T support give them your phone IMEI number and SIM card number and activate it within minutes. Your getting that error message due to having no active SIM in the device.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

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