How do I activate my new M8 ? - AT&T HTC One (M8)

I bought a new One M8 from ATT last week, but didn't have them activate in the store, as I wanted to root it and install a ROM, and play around with at home for a week first, before making it my official phone.
I am coming from an ATT Galaxy S4. So today I am ready to my the M8 my phone now, but I feel like an idiot or a rookie, not knowing how do activate it I forgot that my S4 has the bigger SIM card, which doesn't fit in the M8, which has a tiny nano card. Well the nano card is in the M8 already, I just need to activate it, but really not sure how ?
I dialed "611#' on the M8 and it says something like the SIM card is not provisioned ? And then turning the card out, and putting it back in says " SIM not provisioned MM #2 "
I do have a little sticker that came in the HTC box from ATT has a bunch of serial numbers on it, etc...
Any help would be greatly appreciated here.
Thank you.

Umm...you need to go to AT&T and have them set you up with a micro SIM card. Won't cost you anything.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

Just call AT&T (not from the phone line that you're switching phones on), tell them that you have a new phone to switch over, and provide them with the IMEI for the phone and the ICCID of the SIM card that came with it. There should be stickers on the box that have both the IMEI and ICCID numbers.

Zorachus said:
I bought a new One M8 from ATT last week, but didn't have them activate in the store, as I wanted to root it and install a ROM, and play around with at home for a week first, before making it my official phone.
I am coming from an ATT Galaxy S4. So today I am ready to my the M8 my phone now, but I feel like an idiot or a rookie, not knowing how do activate it I forgot that my S4 has the bigger SIM card, which doesn't fit in the M8, which has a tiny nano card. Well the nano card is in the M8 already, I just need to activate it, but really not sure how ?
I dialed "611#' on the M8 and it says something like the SIM card is not provisioned ? And then turning the card out, and putting it back in says " SIM not provisioned MM #2 "
I do have a little sticker that came in the HTC box from ATT has a bunch of serial numbers on it, etc...
Any help would be greatly appreciated here.
Thank you.
Click to expand...
Click to collapse
All you have to do is dial 611 from your other phone. no "#" needed. They will activate it for you. Cost $10 on your next bill. Or go to the store and you can talk them into doing it for free usually, if not, it will be $10 also.

Mine said same thing I just called ATT and they activated it over the phone. Weird I also came from s4 and had same problem.
Sent from my HTC One_M8 using Tapatalk

Thanks, I just dialed 611 and they walked me through the setup. No charge, and took a couple minutes.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

an0ther said:
All you have to do is dial 611 from your other phone. no "#" needed. They will activate it for you. Cost $10 on your next bill. Or go to the store and you can talk them into doing it for free usually, if not, it will be $10 also.
Click to expand...
Click to collapse
Not true, AT&T will never charge you for activating a new SIM card. Just walk into the AT&T store and tell them can I please get a nano SIM for my HTC M8, they will just go check your account and print out a receipt and give you the SIM card. After that all you need to do is call AT&T support give them your phone IMEI number and SIM card number and activate it within minutes. Your getting that error message due to having no active SIM in the device.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

Related

5 year old sim card

I am a Vibrant owner with all the Team Whiskey goodness. My sim card is about 5 years old. Is there any reason to get a new one?
copter105 said:
I am a Vibrant owner with all the Team Whiskey goodness. My sim card is about 5 years old. Is there any reason to get a new one?
Click to expand...
Click to collapse
Same here. Idk.
Sent from my SGH-T959 using XDA App
I think mine is coming up on 8 years old, still going strong!
I recently got my sim changed because Tmo store did it for free. I spoke to the rep about the advantage of changing to newer sim and he said that it will have new information about the tmo network, and that might improve speed. Also if your phone is getting delay text messages (few hours or days latter) then the new sim would fix it.
Mine old sim was 5+ years too and i didnt have any issue. If it free, why not!
Also ask the rep to keep your old sim in case you need a replacement sim. I think it cost about $10 for replacement sim.
No need to update the sim card. 6+ strong here. If you need a new one for any reason, do not go to an official tmo store. They will charge you $20. Your better off going to an authorized reseller. Preferebly like a target or walmart. A place where they dont really care and will give it away for free.
I actually still have the sim card that came in the box (still in the box). But When I got my Vibrant I just pulled my sim out of my old phone and put it in my Vibrant. I don't want to mess anything up but, would it help or hurt anything if I put this new one in my Vibrant?
copter105 said:
I actually still have the sim card that came in the box (still in the box). But When I got my Vibrant I just pulled my sim out of my old phone and put it in my Vibrant. I don't want to mess anything up but, would it help or hurt anything if I put this new one in my Vibrant?
Click to expand...
Click to collapse
I did the exact same thing as you. I would also Like to know if it will help switching to the new sim? If it does help switching to the new one, how do I go about changing sim and how do I transfer all of my contacts to the new sim.
*** Sent from my Samsung Vibrant (Bionix-V-1.2.1) using xda app
T-Mo told me I had to update my SIM when I purchased my Vibrant. No charge, but no good explanation either.
Sent from my SGH-T959 using XDA App
When i got my Vibrant back in October i was not told to switch the sim to the newer one, but i was noticing really choppy really poor 3g signal. I did my research and the newer sims have something to do with it. Now since i switched to the newer sim my phone gets excellent reception.
sLiKK said:
I did the exact same thing as you. I would also Like to know if it will help switching to the new sim? If it does help switching to the new one, how do I go about changing sim and how do I transfer all of my contacts to the new sim.
*** Sent from my Samsung Vibrant (Bionix-V-1.2.1) using xda app
Click to expand...
Click to collapse
Put the old one in and go to your contacts and press menu>import from sim. And then they will be on your phone. Call the number that came with the new card and activate your new one. Put that one in the phone. Open contacts, menu>export to sim and you will have them in your new sim
Sent from Bionix powered vibrant! If I helped, hit the thanks button!
Mine died yesterday. I mean suddenly my vibbie pops up a message no sim card. It was 6 year old so I went to tmobile store and they exchanged it for free. They shouldn't charge you for that
da_dragon2k3 said:
No need to update the sim card. 6+ strong here. If you need a new one for any reason, do not go to an official tmo store. They will charge you $20. Your better off going to an authorized reseller. Preferebly like a target or walmart. A place where they dont really care and will give it away for free.
Click to expand...
Click to collapse
Sent from my SGH-T959 using XDA App
If everything works
probably no need to change it. But probably no harm either.
I had a SIM that was more than 10 years old - going back to Voicestream.
The MyAccount app and WiFi calling wouldn't work with it, so I went to Tmo store and asked for a new SIM. They gave it to me for free.
My Wife and I had to change our SIM cards (over 10 years old) because they would not allow importing of numbers to the Vibrant. Nor did they allow us to sign in to the Android market. Took Tmobile a whole day to figure out what was wrong.lol
The only reason I have ever replaced my SIM card is when I have lost my phone and not had an extra SIM card. I now have 8 SIM cards... if you you really feel the need to replace it send me a pm w/ an address and I will gladly send you one. But if your SIM card is working there is no need to replace it.

Question about Thunderbolt SIM Card

I plan on selling my brand new, unopened Thunderbolt. I haven't even activated the phone yet or opened the SIM card.
It's been a while since I've dealt with SIM cards (been on Verizon for over 10 years). Question is, when is the SIM card linked to my phone number? Only when I activate the phone with the SIM card in the phone?
Can I call Verizon and tell them I won't be activating the phone on my account rather than activating then dis-activating?
well if you used an upgrade to get the phone then you only need to accept the customer agreement and contract. the phone itself does not need to be activated. in fact if u do the automated phone activation after you agree to the TOS it asks if you want to activate ur phone now or later. just pick later.
Yes, i used my upgrade.
So if i simply agree to the TOS and don't activate the phone, there should be no problem with selling the phone with the sim card?
Sent from my DInc using Tapatalk
blackstallion said:
Yes, i used my upgrade.
So if i simply agree to the TOS and don't activate the phone, there should be no problem with selling the phone with the sim card?
Sent from my DInc using Tapatalk
Click to expand...
Click to collapse
The sim is useless, it is tied to your phone number only. So if you sell the phone so be it, the new owner can get a sim from verizon for free for the time being.
Well, like i said, i haven't opened the sim card yet, so it's not associated with any phone number yet. I called verizon to verify.
So yes the sim card is not worth much because you can get one from verizon, for free?....not sure about that but I'm guesting it wouldn't be much.
Sent from my DInc using Tapatalk
blackstallion said:
Yes, i used my upgrade.
So if i simply agree to the TOS and don't activate the phone, there should be no problem with selling the phone with the sim card?
Sent from my DInc using Tapatalk
Click to expand...
Click to collapse
blackstallion said:
Well, like i said, i haven't opened the sim card yet, so it's not associated with any phone number yet. I called verizon to verify.
So yes the sim card is not worth much because you can get one from verizon, for free?....not sure about that but I'm guesting it wouldn't be much.
Sent from my DInc using Tapatalk
Click to expand...
Click to collapse
Pretty sure they scan and assign your sim card as it leaves their warehouse. But try it let us know how it goes.
I also believe the sim is assigned to your number. If you sell it with the phone and the buyer activates it, it might transfer your number to that phone. Sounds like it could be a mess. If I were you I would keep the sim card.
I can assure u that the sim card is free
Sent from my ADR6400L using XDA App
All sim cards are blank until they are activated.
blackstallion said:
Yes, i used my upgrade.
So if i simply agree to the TOS and don't activate the phone, there should be no problem with selling the phone with the sim card?
Sent from my DInc using Tapatalk
Click to expand...
Click to collapse
that is correct. My grandma has an account and doesn't use upgrades ever so i used her upgrade, agreed to the contract extension but never activated the phone on her account. then i simply called 611 and activated it on my line and only then did i stick the sim card in.
The SIM card is not tied to anything until you activate it on your phone. You are free to sell it with your phone as long as you have not activated it by calling Verizon, putting the SIM card ID into Verizon's website, or getting it activated on the store.
I'm pretty sure that Verizon will just give you another one if you ask.
rashly said:
The SIM card is not tied to anything until you activate it on your phone. You are free to sell it with your phone as long as you have not activated it by calling Verizon, putting the SIM card ID into Verizon's website, or getting it activated on the store.
I'm pretty sure that Verizon will just give you another one if you ask.
Click to expand...
Click to collapse
So the card is not scanned and linked to the account once it leaves the warehouse (as some have alluded)?
Sent from my DInc using Tapatalk
blackstallion said:
So the card is not scanned and linked to the account once it leaves the warehouse (as some have alluded)?
Sent from my DInc using Tapatalk
Click to expand...
Click to collapse
Yea i think we were wrong about that...i was talking to a csr person on the phone...said i would need to call back when i get a new sim card...so i can phone swap....so it must not be tied to the line per se until you place it in your phone and power it up for the first time
The sim card is basically the phone... And the phone itself is the shell. I learned that first hand because of a dumb ass at best buy. I used an upgrade on my account for a different number, and I told him that and he put a different number on my SIM card AND used the wrong upgrade.

SIM card errors 3 times in a day on ATT HOX+

Anyone else got this?
Sent from my HTC One X+ using xda app-developers app
maybe a little more info would from your side would help
Did you get a brand new SIM with your phone, or are you using one that was used in a different device? Have you by any chance handled the SIM not correctly? Tried to carefully clean the contacts side?
hardstuffmuc said:
maybe a little more info would from your side would help
Did you get a brand new SIM with your phone, or are you using one that was used in a different device? Have you by any chance handled the SIM not correctly? Tried to carefully clean the contacts side?
Click to expand...
Click to collapse
It was a brand new SIM that came with the preorder. I've never taken the SIM out, but I'll try taking out the SIM to see if the person who put it in at ATT corporate did it wrong or something.
arex said:
It was a brand new SIM that came with the preorder. I've never taken the SIM out, but I'll try taking out the SIM to see if the person who put it in at ATT corporate did it wrong or something.
Click to expand...
Click to collapse
Yes take the SIM out, enter again and try it for a while. I don't have any problems with the SIM the phone shipped with.
I had to get a new SIM from a store after my cats decided mine old one was a play toy (I was swapping it between phones to make sure my old one was okay to sell)
After I put it in the my X+, I had phone service but no data service. The store couldn't figure it out, but phone tech support looked up my new SIM card number and realized that the store hadn't activated my data plan on it. It was resolved quickly once they figured that out, but might be a good question to ask if you're still having problems.

Did your dna ship with a sim card installed already?

Just curious. I opted on my order to use my existing sim, but to my surprise, there was one already in the slot. Wondering if the phone ships this way. Thanks.
I received my DNA with a SIM already installed.
Sent from my HTC6435LVW using xda premium
Mine was already installed. Bought retail and when I got home I saw it wasn't in the box. Used the tool to take it out, it was already in the phone.
The SIM from my ReZound is a lot bigger than the SIM for the DNA ... So I could not use the same one.
Yeah they come with one. The guy at VZW was bumbling around looking for SIM cards in the closet finally found one and realized there was one in there already lol. I didn't know or I would have told him as I usually have to help them out. Then he had to start over. Irritating.
Sent from my HTC6435LVW using Tapatalk 2
Got mine on launch at a local verizon.The lady setting it up started jamming the sim unlock tool in the hole on the bottom of the phone. She was pressing as hard as she could trying to get the sim out. I wasn't paying attention at first but when i noticed what she was doing i told her that was the mic. Oh she said and continued looking at the phone to find the sim hole and proceeded to remove and set up the phone. I waited till she was all finished and then told her no i wanted a different phone cause you just brutally violated the DNA's mic hole. she rudely started saying their was nothing wrong with what she did. anyway got a virgin mic holed phone and all is good. I feel sorry for the guy who gets that poor raped phone. but yes the sim was in it as well.
As easy as it was for them to have that little tray for a SIM... Why couldn't they have done that for the sdcard as well lol
-HTC Droid DNA-
Mine was already installed....confused the Verizon Rep because she actually got a new SIM out of the drawer, popped open the SIM Tray, and voila-already there.
Mine was on a card that was waiting to be installed in the phone. Yes I did get mine at the Verizon store too.
I got my DNA online for free with the promotional code and there were 2 sim cards. One sim in the phone and another in the sealed card that you have to break out. Any reason for that or isit just how they do it. My wife's S3 for Amazon only came with one. I didn't activate the DNA yet, I'm waiting to root it before it wants to update. Why 2 cards, just a backup?
JWhetstone02 said:
Mine was already installed. Bought retail and when I got home I saw it wasn't in the box. Used the tool to take it out, it was already in the phone.
The SIM from my ReZound is a lot bigger than the SIM for the DNA ... So I could not use the same one.
Click to expand...
Click to collapse
You could with an adapter I did when I was transferring between my Galaxy Nexus HTC rezound frequently
Sent from my HTC6435LVW using xda app-developers app

Quick Question

Hello,
So before today I was on the $50 unlimited plan on prepaid, which I filled up every month and I had never bought a phone from T-Mobile.
Today, I went in to buy the HTC One and I said I wanted the phone outright. They checked my account and said I am qualified. They also said that I can only do it with the $70 plan. Is this true? How do I change back to the $50 plan?
Also, they said 90-days for unlock. Is this true or can I do it before?
Crazysah
Also, they made it seem like I am now on postpaid instead of prepaid?
Can someone help shed light on this?
Sounds like the in-store people just f'd you over and changed you to postpaid without telling you. You'll probably have to get on the phone with customer service and fight with them for a while.
As for the unlock thing, there are tons of sites that will provide SIM unlock codes for a fee (usually like $10-$20), or T-Mobile will give people whose accounts are in good standing (or something) the code after 90 days. But I think you might be confused between SIM unlock and bootloader unlock. If you want to take your phone and use it on AT&T or in another country's network, you need SIM unlock. If you want to root and install custom ROMs, you need bootloader unlock. You can unlock your bootloader whenever you want from HTCdev for free.
Yeah, I'm talking about SIM unlock only. I need that as I live in India 4 months of the year. Is there anyway to change from postpaid back to prepaid? I don't want to be on postpaid at all. They said there was no other way I could buy the phone. I want the $50 plan (not the $70 one they put me on!)
He jagged you big time bro... But fear not!
If you haven't activated the sim on the plan yet then all you gotta do is call 611 T-Mobile from your PREPAID sim and tell them to active the other sim for you. Your number/plan will transfer over just fine.
If you already switched plans then you will need to buy another sim and do the above
Simple eh?
Sent from my HTC One using xda premium
Becool0130 said:
He jagged you big time bro... But fear not!
If you haven't activated the sim on the plan yet then all you gotta do is call 611 T-Mobile from your PREPAID sim and tell them to active the other sim for you. Your number/plan will transfer over just fine.
If you already switched plans then you will need to buy another sim and do the above
Simple eh?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
So, when I call them what do I tell them? He said that the SIM he put into the HTC One has a temporary number and either that SIM or the SIM in my current phone (HTC Explorer) will get a message saying it is activated. I haven't gotten any message now. So what can I do?
At the moment, my HTC Explorer with current SIM is still working and the new one is temporary but I think still working.
Crazysah said:
So, when I call them what do I tell them? He said that the SIM he put into the HTC One has a temporary number and either that SIM or the SIM in my current phone (HTC Explorer) will get a message saying it is activated. I haven't gotten any message now. So what can I do?
At the moment, my HTC Explorer with current SIM is still working and the new one is temporary but I think still working.
Click to expand...
Click to collapse
It seems that the card is already activated. You cant just deactivate a card and reactivate it. Once deactivated you cant reactivate it, EVER.
Youll need to deactivate it to go from post to prepaid. You will need a new micr-sim and either:
1) slip it in the phone and it will work
if this doesnt work then there is step 2
2) call 611 from prepaid phone and tell them you want to transfer your number to other new sim. They will ask you for sim #. DONE!
As for this other plan they activated.. ask the prepaid person to transfer you over to post-paid customer service and talk to them about deleting that account. They cant do it, but they can refund you the money and let it not charge you ever again (if already charged)
All these steps should work so long as you paid for the phone in full. If not, you are bound by the terms/conditions to keep the post-paid account or to pay the phone off in full to get pre-paid.
I called them up and they just switched my account from postpaid to prepaid, gave me an unlock code and also activated Wifi calling for me. It was as easy as asking them to do it. The customer care was super helpful. I haven't received any of the confirmation emails they said they would send but I think I'm all good.
Anything else I need to be worried about?

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