After a lot of searching, I have narrowed down to Optimus One as my first Android buy. The only thing that bothers me is the dust under the screen problem. Since I live in Delhi, India, which is a generally dusty place, it scares me even more.
Is it a safe buy despite this? Has the problem been rectified by LG?
Well my house is extremely dusty and this is why my laptop is hardly working anymore because it's so full of dust... there's nothing I can do about it, because this is how this city is. But my LG hasn't had any dust under the screen, only on top.
I don't have any dust under screen of my phone too..
I bought my 01 two weeks ago and it already has dust under the screen, so I do not think this problem has been rectified.
been using the phone for about a month, and no problems here
no problem for me too. been using for 3 months, and always carry in my pocket, which is rather dusty.
Bought mine in the first week of january. Its got loads of dust under the screen. The manufacture date is of november 2010 and firmware is 2.2
I think the newer model which has a revised hardware ( with the sd card slot on the left hand side of the phone) does not have this problem. The older model has the sd card hidden under the back cover and the back cover has to be removed to insert our remove the card.
You can also recognize the new model with its cover box. It is white in color and bigger than the older box which is small and black in color.
In simple terms check the manufacture date. Also buy a phone without insurance or hw related problem (dust under the screen) will not dealt by the lg service center
I think it just effects certain batches as I have the one with sd slot under the cover, and have no dust at all after 3 months.
Sent from my LG-P500 using XDA Premium App
Try looking at the screen in broad daylight under the sun with the screen turned off.
I used to think the same until I looked at the screen in the outdoors.
The dust goes in though the physical keys.
Home, menu, return and search
Hello!
Just bought Optimus one in Slovenia a week ago. Dust under screen in lower right corner. You can see it in under the sun.
What did you guys do about that? Is it better to open it up yourself and clean it and possibly put something on the lower part of the screen to prevent dust getting in (tape?, piece of foam?) or take it back to the shop? If they're just gonna clean it, it will happen again, can they ''fix'' it? Otherwise it's a great phone, but this issue is annoying.
Dont open the phone your self. You will void your phone warranty. Better take it to the service center and tell them to put a piece of tape at the bottom portion of the screen. if they dont do it, dust will re enter the screen area.
hmm i have a custom Rom on it but I guess they probably won't check that stuff for this kind of repair...
I think this may be just with some countries a lot of people are reporting no problems, so if you had red that indi optimus had this problem you could be another.
no dust went inside my o1
Related
Hi fellas,
Recently got a brand new QTEK 8500 for my nephew, just 16 right now but the deal was nice so I went ahead. He's been delighted with the phone, at least until this afternoon...
A while ago he has shown me his broken/cracked external screen. Being young and somewhat careless I've told him he probably hit the phone against something without noticing, yet he's kept telling me that was not the case; the screen still has the original protection film and not a single scratch. After speaking with my sister (nephew's mother), I got a bit suspicious so went and googled some evidence about the fragility of this phone's outer display. Check here for example:
Cingular 3125 too fragile? Cracked external LCD
Cinguler 3125 external screen broken, Replacements?
Cingular 3125 | Comments
You see where I ended up... It's surprising I haven't been able to find any related thread here. I'm really wondering if none of you has had a single cracked screen from regular use on this device
Anything to tell anyone? I'm going to email HTC tomorrow and see what they have to say about this; not putting much hope tough
Cheers,
Barkuti
I am on of the first QTEK 8500 User in Austria (i think so LOL) my device is in Business use over 2 Years!! My device have hit the ground ... i have kick the phone on the wall after some on bug me a lot ... what ever.
no damage display
no damage mechanismus
work realy good
put the only thing i do ... if i put any handy in my pocket ... no keys or other items like lighter are in this pocket at the same time. if i put it in a bag ... the same.
the display is robust like razor v2 or better
No Issues for over four years. Possible cause for your screen failing is flexing as this is the weekest mode. Particular problems with tight pockets, dropped into a book bag or back pack against other objects, etc...
i must say for the months that i used my startrek, the case got rather beat up, but had no problems with the screens. the phone works great (i love the clamshell, but missed the touchscreen and keyboard of ppc's). More than likely he hit the corner of something that landed on the ext. display
I had a similar thing happen int he first week of owning the phone. It had been in my pocket and I don't recall hitting against anthing, but the screen was shattered internally. No marks of any sort on the outside.
Major bummer.
The same old story.Mine too had a cracked lcd without even letting the lid to close on its own force I was closing it it very gently.Some of them might be defective (Different production lines?).They have so many reports but they will not accept it
Hi,
Today I've noticed a little white spot only visible under white/light colors background.
This picture isn't very clear (it is much more visibile than it seems) but I think it gives an idea.
Any one with the same problem? My phone never fell, doesn't have a single scratch and I always carry it inside the leather case.
Since I bought it through expansys do I have to send it back to them or can I go directly to an official repair center here in Portugal ?
I have the same, in similar(or the same) place. It is just slightly brighter spot.
Also ordered it from Expansys, but I am not going to send it back for replacement now. Do not want to loose my Leo for few weeks, I just love this phone
I have a similar white spot on my screen too. It wasn't present when I bought it. I can't understand what generated it.
I Too
I had the same problem. I bring my phone to service. They replace touch display with new one (I have 2 year warranty ).
I have the same problem. Sent it back to seller and now waiting for almost 4 weeks for repairs.
fortunately i have no that white spot...
Same problem here, sent it direct to HTC and they replaced the screen.
it also happened to me.
i had that problem, the only difference is i know where i got it from. i was sitting on a seat and the phone was put under some pressure and the screen stuck to itself thats the only way i can describe it. then it poped back out and left that strange white mark where it had stuck to itself, so thats a lesson to me (and you) do not under any circumstances have your phone in your pocket when sitting down. i had it repaired under warrenty and every things ok now, i make sure i dont pressure the screen at all now!!
Have a look at this thread (in which there is another as well):
http://forum.xda-developers.com/showthread.php?p=5668097
i had the same problem. just got it back after i brought it in and they replaced the screen. i didn't even begin to try anything myself. now it'd perfect again.
good luck!
cheers, ftrippie
I have a white spot to, right in the middle of the screen, and its the backlight that comes thru a lite more. Nothing that bothers me though since it's not really a defect - unless you don't want it to be, of course.
I sent my HD2 to the service because of the white spot....They told me it will take between 3-10days (I suppose it is the standard response).
Now let's wait....
I had a thread about this too. Very annoying so I emailed HTC and they told me to send it to a service centre for repair.
The problem is that I bought mine on Ebay and after they have the serial number they've told me it was bought in Czech republic so it has to be sent there.
I don't fancy doing that really - what bloody difference does it make which centre it goes to? ALL of these phones are still under warrantee so it shouldn't matter!!
Mine was assembled in Czech republic too but this is happening for all HD2 sold here. I will call Monday to check if they should replace the screen here or they have to send it there.
Today I've got back my HD2 from service after 12days.
They changed the screen and made me a rom update to 1.66.479.2.
Im having the same problem, the CPU is causing it. when you have "overheated" your phone, you can see it. I'm having a very cleary seeable rectangle in the screen. currently im E-mailing with HTC Support for Replacing the screen, or the whole phone!
This is exactly the issue I has, white blurry patches started appearing on my screen, with one in particular very prominent. I re-flashed the network firmware off the memory card, removing the HSPL and returned it to O2 for repair. I got it back 8 days later with a brand new screen.
aaapje15 said:
Im having the same problem, the CPU is causing it.
Click to expand...
Click to collapse
You clearly have a different issue if you think that.
I had my screen replaced due to this problem & now only 2 months after I have the same problem and getting progressivly worse. Not Happy.
I am lost without my phone, it was hard enough the first time, waiting ages as they didn't have any screens in stock!! nevermind the thought of having to send it off again for a second time!!!
Really bloody annoying but my new screen is starting to develop the same issue. As I said above I had my previous screen replaced because of this a few months back and now I can see some more appearing. I can only assume HTC use bad quality LCDs because I have a 2g iPhone which is nearly 3 years old and it has never suffered with this and hasn't been treated any different than my Leo.
I'm not amused but I will send it back again to be repaired, using sub-standard components will cost them more than me.
White Spot visible on light backgrounds
Same here - refer attached.
Have made background darker to highlight this white spot.
The white spot resembles a 'feathered effect' as opposed to a 'solid spot'.
Red circle shows actual white spot on screen (may not be visible when viewing from a monitor / notebook), hence my attached image with darkened area.
It is only visible on light backgrounds.
Just to mention, I sent in my HD2 to LEAF South Africa yesterday May 13 2010, who completed the repair the same day!!!
LEAF really are superb in South Africa and a credit to HTC.
Thank you Wayne Parkinson of LEAF SA who took care of the details (as always), and their dedicated Support/Repair Team who did the rest.
Beat that HTC Worldwide
My sympathies to those experiencing delays.
Just bring your device to South Africa.
(No wonder the FIFA World Cup was awarded to our neck of the woods!)
I have a similar issue only that its only visible when viewing a bright screen and at a wide angle I see some light spot, its impossible to see it when viewing the screen directly. Can you tell me if it a spot on the screen or below it, or some deffect on the lcd. If its on the surface of the screen how do I safely try to remove it.
I dont know why it is with these newer model phones, but just from the suggestion posts that came up when i entered the title of this thread, but My LGOT and i guess even the G2 have an issue where dusts starts to build up under the sceen....
Ive only had my phone for a little over 2 weeks, but even after the first couple days, i noticed that there were already a few trickles of dirt right around the middle of my screen.
I guess my main question is, is there anything i can do about this, has anyone had the same troubles, and what can we do to prevent this from happening?
In Thailand this is general problem of LG Optimus One
you should contact LG Customer support
they'll open your phone and blow dust out
if dust cause touchscreen malfunction they'll change new one for you
some people guess that dust already in the phone due to assembly process from factory
some guess maybe dust go through usb port
I have my phone since 2 days and i already have a dust spot in the lower right corner. This is annoying! If this spot is growing i will contact the costumer support.
Sent from my LG-P500 using XDA App
I am working on dusty area, but no dust under screen. Phone is 1 month old.
Me I have not this problem, but remains me the same issue with the iPhone 2/3 (google iphone dust screen).
I think it's a common problem with capacitive screen, but no "easy" solutions to fix it...
poor construction quality, imho.
chtamina said:
poor construction quality, imho.
Click to expand...
Click to collapse
this is one of those instances where a really cheap phone shows its faults. the phone is free on contract and little of $200 without. with it being so incredibly cheap, there is going to be something wrong that causes concern.
Im okay with it happening as long as it gets fixed and the problem is acknowledged by both LG and the phone carriers. it seems like many people are having this problem at the moment and T-Mobile is willing to exchange it in store, so good on them for being considerate.
i have the same issue. Don't know how to prevent that
ooyyeh said:
I have my phone since 2 days and i already have a dust spot in the lower right corner. This is annoying! If this spot is growing i will contact the costumer support.
Sent from my LG-P500 using XDA App
Click to expand...
Click to collapse
Same Here! Very annoying because the phone is less than one week old!
I actually have not this problem my device is now over 2 weeks old. Maybe it depends on the area you are or temp.? ect...
Sent from my LG-P500
No dust here either. I have a silicon case, I don't think it helps very much.
just disassemble it. There is no warranty seal. You'll find the dust inbetween the lcd screen and the capacitive overlay.
Sent from my LG-P500 using XDA App
stefanblag said:
just disassemble it. There is no warranty seal. You'll find the dust inbetween the lcd screen and the capacitive overlay.
Sent from my LG-P500 using XDA App
Click to expand...
Click to collapse
Can you show us a Video on how to do that?
I had problem with my device, called my operator and they exchanged my phone. New phone seems alright
Sent from my LG-P500 using XDA App
just disassemble it. There is no warranty seal. You'll find the dust inbetween the lcd screen and the capacitive overlay.
Sent from my LG-P500 using XDA App
Hi! please tell us how to do it!
I too have this problem Can any one please let us know how to get rid of it.
I have the same problem with my Optimus One, dust is starting to gather on the right bottom corner and it seems to have increased since the first time I saw it. I've thought about buying a can of compressed air and trying to blow it near the edge of the screen but maybe that will just make it spread even further.
I've also thought about unscrewing the screws on the back panel of the phone and clean it but I'm afraid that it will affect the capacitive screen in some way making it less responsive and that after I assemble it back together it'll become even less air tight and thus accumulate even more dust.
Maybe I'll reclaim my warranty but I'll have to un-root my phone and wipe it clean before leaving it at the store and it's going to be a pain in the ass to reinstall everything when it returns.
Will they replace the mobile for this problem?
You can back up everything by titanium backup and copy the titanium backup folder from sd to your pc or pen drive. In your newly replaced phone you can copy back this folder to sd card and after installing titanium backup application you can restore everything.
S3nd41 said:
I have the same problem with my Optimus One, dust is starting to gather on the right bottom corner and it seems to have increased since the first time I saw it. I've thought about buying a can of compressed air and trying to blow it near the edge of the screen but maybe that will just make it spread even further.
I've also thought about unscrewing the screws on the back panel of the phone and clean it but I'm afraid that it will affect the capacitive screen in some way making it less responsive and that after I assemble it back together it'll become even less air tight and thus accumulate even more dust.
Maybe I'll reclaim my warranty but I'll have to un-root my phone and wipe it clean before leaving it at the store and it's going to be a pain in the ass to reinstall everything when it returns.
Click to expand...
Click to collapse
Sent from my GT-I5700 using Tapatalk
Wow, DUST really get into the phone and I thought I was the only person experiencing this... actually it's on the "RIGHT BOTTOM PART" as posted S3nd41 and probably half of the users here has this problem....
Hey everyone,
I noticed a small dark spot on the left of the pictures I was taking with the phone, and ignored it. This was about 2 months ago.
But just today, I turned on the camera and saw a large smiley face dark patch on the camera. iv tried cleaning it with compressed air, rubbing alcohol, restarting the phone, reflashing the stock firmware. Nothing is helping.
Im really really annoyed, for a phone so expensive why is it plagued with so many problems? Nothing is stopping me from tossing this thing and getting an HTC or something because I am getting a bit fed up with the pink spot, usb port problems, grey spot etc etc. Anyway, enough complaining.
For now, any suggestions?
http://i.imgflash.com/plb.jpg
I'll give you $20 for the phone.
Didn't realise this was a sale thread...
It's not. When people throw tantys along the lines of 'I'm going to throw this phone against the wall & get a <insert brand/model of phone here>', most people on here roll their eyes and/or laugh. And tend to ignore the person posting same.
Now...To your issue.
It may well be a physical issue with the camera/lens. There may be something trapped inside the glass covering the lens (maybe at manufacture), or it could be a scratch/blemish of some sort on the glass itself.
If it's that much of an issue, I'd send it in for warranty service. Obviously if it's an issue around a scratch or blemish on the glass covering the lens that has developed after you bought the phone, you might well have problems getting it fixed under warranty.
The other thing you could try (you didn't give us any info about rom) would be to go back to stock if you're currently not running stock to rule out a firmware issue, though you did say you noticed it two months ago & let it slide.
To me, that sounds like it's either a hardware problem with the camera/sensor or that lens/glass issue I mentioned.
I too got a spot on the top right hand corner if I use the camera, not otherwise. It's very annoying and now my s2 is NOT in warranty period. What should I do? The upper glass on camera is clean without any scratches.
Hi all, I found a defect on my Lumia 920's unibody casing. the top bezel is somewhat loose and it squeaks when the phone is cold and clicks when the phone is warm. I find it very annoying because I like to grab the phone from the top and bottom. here's a video of what I'm talking about:
http://www.youtube.com/watch?v=Vevk0LIlLPo
I already replaced my phone at my Rogers store... you might want to check yours and replace if necessary. I feel the clicking will get ALOT worse in the summer when the weather is hot.
HTCalltheway said:
Hi all, I found a defect on my Lumia 920's unibody casing. the top bezel is somewhat loose and it squeaks when the phone is cold and clicks when the phone is warm.
Click to expand...
Click to collapse
funny you mentioned this, i only just noticed the exact same thing about a week ago....
I had a similar issue with the unibody also.
It make noises when I press between the power and camera button.
I took the phone back to the Nokia Care and after more than a week I went there to have him back but it had the same issue. So I give it back one more time and I'm still waiting....
faeredia said:
funny you mentioned this, i only just noticed the exact same thing about a week ago....
Click to expand...
Click to collapse
digipix said:
I had a similar issue with the unibody also.
It make noises when I press between the power and camera button.
I took the phone back to the Nokia Care and after more than a week I went there to have him back but it had the same issue. So I give it back one more time and I'm still waiting....
Click to expand...
Click to collapse
do you guys all have the black version? I've heard that apparently different colored unibodies also have different stiffness...
also when did you guys buy your phones? build week?
I'm planning on getting a yellow unibody to switch out my black one.. but first I have to guarantee the yellow shell won't make those noises...
thanks for the replies!
I have a very slight click near the top of the phone (but not constantly) and that's it. I have the white version. I won't bother changing it because until I read this thread I can't say I even noticed it.
I got a black one on launch and its quiet. No creaks, squeaks or clicks.
Sent from my RM-820_nam_att_100 using Board Express
I have this effect at right side at the middle and at the top. Won't bother with replacements until it will be getting worse/other defects will appear.
To me it is a minor thing. Also no warranty that new one won't start to click after time.
If you put it in a protector like one should with a 600 dollar phone you won't ever even notice this issue. Plus other than an annoyance it has no affect on the phones function.
mine too
I have a black hong kong version. There's a creak/squeak at the middle left (no button) side. which is little disappointing to me when it's the most expensive phone I bought and build quality was very well reviewed.
Mine does this if I press in the middle of the bottom half of the back. Strange thing is it doesn't always do it, seems a fairly random issue.
Super Chimp said:
Mine does this if I press in the middle of the bottom half of the back. Strange thing is it doesn't always do it, seems a fairly random issue.
Click to expand...
Click to collapse
my old one does different things in different temperature. In freezing temp it's quiet, in room temp it squeaks, after gaming it clicks.
Solarenemy68 said:
If you put it in a protector like one should with a 600 dollar phone you won't ever even notice this issue. Plus other than an annoyance it has no affect on the phones function.
Click to expand...
Click to collapse
Cases and all other protection equipment are extremely annoying, and pretty stupid, too.
Super Chimp said:
Mine does this if I press in the middle of the bottom half of the back. Strange thing is it doesn't always do it, seems a fairly random issue.
Click to expand...
Click to collapse
You know what they say if it does it only when you press on it?:laugh:
HTCalltheway said:
do you guys all have the black version? I've heard that apparently different colored unibodies also have different stiffness...
also when did you guys buy your phones? build week?
I'm planning on getting a yellow unibody to switch out my black one.. but first I have to guarantee the yellow shell won't make those noises...
thanks for the replies!
Click to expand...
Click to collapse
Hello,
I have the yellow version from November last year and I didn't encountered any problem with my phone; I saw a lot of users that have problems and some strange of them but I haven't.
Regards!
Sent from my Lumia 920 using XDA Windows Phone Premium App
I have a red Lumia 920 and I am on my 4th unit because each previous phone has had creaking issues on the body. Now, these haven't been the only issues I have suffered but the others are irrelevant to this thread. It does annoy me. I cringe whenever I picked up the previous phones because of the creaking it would make. It makes the phone feel cheap, and quite frankly it shouldn't and thankfully Nokia agree.
I have had my current phone for a day now and so far no problems have developed so I am hoping for the best.
mine was fine until I dropped it twice in the same day (within about 10 minutes of each other) once on concrete, then for some reason decided to drop it again and it bounced off 3 different objects, since then you can hear a 'click' if I press down on the top of the phone in the centre near the front.
bit miffed as I have a scuffed corner now on an otherwise mint phone, have had it for a good few months tho so the novelty of how shiny and nice it looks has almost worn off
I have the white one, a friend of mine has the black one and has no issues with creaking/clicking on the case, but then he has had a silicon case for it since the day he had it, maybe that's helped?
Well, I have had the phone for 5 days and the squeaking/clicking appeared yesterday. I realized that a part of the body feels "hollow" inside so I proceed to disassembly the unit.
When I take out the cover noticed that in fact there was empty space between the case and the board. I put in some supplement (I had to try with several ones until I found the piece that let me close the phone with no extra effort or excessive pressure). Once I get it right, put the parts toghether again and the squeaking/clicking was gone. Also it doesn't feel hollow like before.
I think is a problem with the material expanding and contracting under different temperatures and because it doesn't have a true anchor to the sides (it goes in and out very easy, no extra seals on the sides). Pretty nasty thing for a High-End device.
PS: My carrier (where I bought the phone) said that it was "normal" and refused to replace the unit. Normal my ass!
Aside from that I'm very much inlove with the 920 and WP8.
Ren7on said:
Well, I have had the phone for 5 days and the squeaking/clicking appeared yesterday. I realized that a part of the body feels "hollow" inside so I proceed to disassembly the unit.
When I take out the cover noticed that in fact there was empty space between the case and the board. I put in some supplement (I had to try with several ones until I found the piece that let me close the phone with no extra effort or excessive pressure). Once I get it right, put the parts toghether again and the squeaking/clicking was gone. Also it doesn't feel hollow like before.
I think is a problem with the material expanding and contracting under different temperatures and because it doesn't have a true anchor to the sides (it goes in and out very easy, no extra seals on the sides). Pretty nasty thing for a High-End device.
PS: My carrier (where I bought the phone) said that it was "normal" and refused to replace the unit. Normal my ass!
Aside from that I'm very much inlove with the 920 and WP8.
Click to expand...
Click to collapse
I hope your supplement is a material that does not generate static electricity. Otherwise your fix may damage the phone beyond repair. Things like paper, cardboard, plastics like bag material that is not treated, cloth, and many others all generate static when in contact with other non conductors like the inside of the phone body. Just a warning from an RMA tech who has seen ESD damage from bad fixes and the customer stuck with a voided warranty.
Solarenemy68 said:
I hope your supplement is a material that does not generate static electricity. Otherwise your fix may damage the phone beyond repair. Things like paper, cardboard, plastics like bag material that is not treated, cloth, and many others all generate static when in contact with other non conductors like the inside of the phone body. Just a warning from an RMA tech who has seen ESD damage from bad fixes and the customer stuck with a voided warranty.
Click to expand...
Click to collapse
Yeah, it was non-conductive material. I sort of a tech guy so I know a little about that. I used something that I commonly use as aislant and vibration cancelling in my PC mods. But thanks very much for the warning anyway. :good:
Following the case, after keep ranting about that flaw with my carrier (and phone vendor) I'm with my second unit now, also yellow. I noticed that the power/lock button is lower that the volume and camera buttons but its not a problem (it is lower compared with the firt unit, if this one was my first surely I was going to think that this was the original design).
I've been looking like a paranoid squizo for other defects but so far, so good.
Pretty lame for a high-end phone and a WP8 flagship. Even if its just a batch. Still,, I freaking love the OS.