Hi there,
At my SGS2 it seems the microphone hole next to the microUSB cable, is not open. Everybody complains they can't hear me.
Sure, I can send the SGS2 back, but then I'm won't have a phone for the next couple of weeks.
Does anyone know, who already disassembled the SGS2, what this could be? Some soft plastic which I can easily remove with a needle?
My last option would be send it back, but maybe you guys know an option?
Can I use some audio codes for cranking up te mic?
Thanks!
Disassembling SGS2
http://www.youtube.com/watch?v=QKztg1ra4-0&feature=youtube_gdata_player
SativaNL said:
Hi there,
At my SGS2 it seems the microphone hole next to the microUSB cable, is not open. Everybody complains they can't hear me.
Sure, I can send the SGS2 back, but then I'm won't have a phone for the next couple of weeks.
Does anyone know, who already disassembled the SGS2, what this could be? Some soft plastic which I can easily remove with a needle?
My last option would be send it back, but maybe you guys know an option?
Can I use some audio codes for cranking up te mic?
Thanks!
Click to expand...
Click to collapse
Hmm .. seems I have the exact same problem here. People are complaining they can't hear me and they hear a terrible echo. Tried with headset, problem solved (of course ) Not sure if it is not open, I can see something gray inside the hole, which could be the mic. Disassembling is not an option for me, just got it yesterday so .. if there is really something wrong I will go back to the store asap.
I am disappointed about this, really, expected a lot from this phone to replace my Desire.
EDIT: tried also speakerphone, then it is all normal. Speakerphone uses the mic on top near the headphone jack, I just found out. It looks like a faulty mic to me (or covered with something).
EDIT 2: Fixed, although people say that with my previous phone the quality was better. Reset to factory defaults did the trick for me. It seems that the firmware update the other day (used Kies) had messed something up, that is my guess.
New device
Well, I kept holding the problem. Yesterday in the morning all was fine, in the noon people kept telling they hear me with bad quality and an echo. I went back to the store, explained the situation, they gave me a new device. I can clearly see the difference in the microphone hole .. the first phone it was closed, here it is more open. Problem should be solved now, I hope. I can say that I tested the quality myself and I can hear the difference. The sound of voice is more clear and louder.
I think it is word a shot for you to try to change your phone for a new one.
Related
Hello all
Got the S2 recently...was an HD2 user (with android) and am really impressed with the performance of the S2..though I am not too happy with two things.
- Battery...i just got the VillianRom installed..and I hope to see an improvement there..
- Ear speaker jarring...the ear speaker seems to crackle at certain frequencies. I checked the whole forum and there were some others with the same complaint and was asked to use the Volume+ app..which I have and to be honest i dont see much of a diffrence..the crackle is still there. I want to be sure if this is a hardware issue or a software issue...and how can I really solve it?
Can someone help?
ah.. another fellow s2 holder that has this issue.
YES! I have the same problem and its driving me crazy!!!
its random, and its buzzes, crackle or even sounds like the earspeaker is blown!
What have you done with it? I think I'll probably go change it but just checking here if you have found the solution?
there's one person with a vibrant saying he blew hot air into the earspeaker and it solved the problem (dunno if its advisable) and he didnt say how did he do that.
I seriously have no idea what you're talking about. I use Spotify non-stop on my SGS2, no crackling thing.
I'm not talking about the back speaker, its the front one where you listen to when you're in a call.
Hello! I have the same problem! Like it is distorting. I will take it to service centre today.
I really can't remember I posted that, my bad.
ok I got back my phone from Samsung Service Centre, after a second persuasion they changed the front panel (whole LCD including the front speaker, not sure if the back speaker too, I don't know the structure of the phone).
And now, it's solved!! NO MORE BUZZING when making/receiving calls!
Definitely go ask for an exchange or a change of your panel guys! It's a HARDWARE ISSUE.
Thank you for your answer! I have the same problem. They dont belive that is something wrong. They changed the speakerphone and no solution. Now they tell me that must be something wrong with our network, which I dont belive... I was also suspecting that all have the same problem, they just dont recognize.
Thanks a lot!
Hi
Me and my Mom both have Lumia's.
When I'm talking, no one is complaining about my outgoing call quality - they hear me very well, but my Mom is getting very poor call quality(but not always). I can hear her like she has mouth in plastic glass. It's really strange. We were playing around with our phones and sim cards (different providers), to check if it's problem with phone, but with my card it worked good on both phones, also audio loopback in diagnostic is good. Next we exchange our sim's and I give my phone to Mom, so we can check how it will be if she phone me with one and another from hospital (because my sister is there), and... both gave me bad audio quality, but here is the best part, when she hand the phone to my sister it went to very good quality as normal. It blow's my mind. I don't know what is going on.
Anyone have some ideas what can make it?
I forgot to add, that my Mom's signal is a little bit weaker on this phone, but even with 3 straps it should be good.
And with her old k800i signal and audio call quality was better...
Do you not cover the microphone?Lumia has two,the main is on the left lower grille..second is under the led..
I think it's not the problem, my Mom use this cover that is with Lumia, and it would be hard to cover microphone, but I will check it. And I think that second microphone is only for camera/conference talk?
But you can cover it with your hand..the second microphone is for the interference..
OK
So I find my problem similar to this:
http://discussions.europe.nokia.com...blem-sounds-like-a-speaker-phone/td-p/1310137
And Mom said, that I have this problem too (but not too often). I will just try to replace both phones.
Btw. I found my Phone to make clicking noise while pushing to the right side of the screen...
Same problem here, how did u get this fixed?
jambo89liam said:
Same problem here, how did u get this fixed?
Click to expand...
Click to collapse
Same problem.
Very low volume when making phone calls and recording video.
Hardreset did not help.
Yesterday, I did send the phone back for repair and i'm alread missing my lumia 800 :crying:
After two months after getting this fixed, this problem has re appeared. Its very frustrating, ok going to have to take it to the Nokia care centre again, last time it was fixed the guy said it was a "loose wire" and he fixed it in a day. This time I will make sure it gets sent to Nokia for repair, and not repaired but some guy who probably has no idea what he is doing.
Jonasvo said:
Same problem.
Very low volume when making phone calls and recording video.
Hardreset did not help.
Yesterday, I did send the phone back for repair and i'm alread missing my lumia 800 :crying:
Click to expand...
Click to collapse
Send phone back to Nokia Care center... and problem is fixed.
They even changed the (bended) USB door.:laugh:
Jonasvo said:
Send phone back to Nokia Care center... and problem is fixed.
They even changed the (bended) USB door.:laugh:
Click to expand...
Click to collapse
Take some pictures of your phone before hand, when I got my phone back form Nokia Care it was all scratched i wasn't happy so there getting me a new one.
Hi all,
I am having the weirdest problem here and need some advice. Tried the search function but came up empty, although it seems by googling that other people have faced it. Problem is that none of the following helped.
Out of the blue my phone thinks that the handsfree jack is used at all times.
So, when i actually use the handsfree all is ok.
When i unplug it i still get the headphones icon on the notification bar and every sound except ringtones is routed to the headphones jack so i have no sound at all.
Tried:
Flashed stock rom, other developers roms, and every piece of kernel i could get my hands on. Of course in the process i did the proper wipes from the cwm menu.
Factory reset.
Sound test through the *#*#0673# menu.
Plugged - unplugged the headphones like 100 times.
Cleaned the headphones hole with cotton bud.
Applied force to the walls of the headphones hole with the jack plugged in.
Took it to a tech friend of mine who took the whole thing apart and tested almost every piece of hardware to his personal handset..everything works as it should.
For now the plan is to keep pluging unplugging the handsfree till it works. I will do that because one time it actually played music from the speaker for a couple of seconds... Unfortunately it then started using the headphones again.
I could really use some help here from the gurus PLEASE.
Thanks in advance
Alex
Nothing guys? Comon there must be something i forgot to try...
TAlx said:
Hi all,
I am having the weirdest problem here and need some advice. Tried the search function but came up empty, although it seems by googling that other people have faced it. Problem is that none of the following helped.
Out of the blue my phone thinks that the handsfree jack is used at all times.
So, when i actually use the handsfree all is ok.
When i unplug it i still get the headphones icon on the notification bar and every sound except ringtones is routed to the headphones jack so i have no sound at all.
Tried:
Flashed stock rom, other developers roms, and every piece of kernel i could get my hands on. Of course in the process i did the proper wipes from the cwm menu.
Factory reset.
Sound test through the *#*#0673# menu.
Plugged - unplugged the headphones like 100 times.
Cleaned the headphones hole with cotton bud.
Applied force to the walls of the headphones hole with the jack plugged in.
Took it to a tech friend of mine who took the whole thing apart and tested almost every piece of hardware to his personal handset..everything works as it should.
For now the plan is to keep pluging unplugging the handsfree till it works. I will do that because one time it actually played music from the speaker for a couple of seconds... Unfortunately it then started using the headphones again.
I could really use some help here from the gurus PLEASE.
Thanks in advance
Alex
Nothing guys? Comon there must be something i forgot to try...
Click to expand...
Click to collapse
I would have to guess it's a hardware problem... although you have tested everything, still, I'd have to vote for sending it in for service
cdzo72 said:
I would have to guess it's a hardware problem... although you have tested everything, still, I'd have to vote for sending it in for service
Click to expand...
Click to collapse
Well, thats my next conclution. It has to be the main board which is the only one we couldnt test...i just dont want to go there yet as it means that i have to sell it for spare parts.
As for sammys service i cant really go anywhere near them after what i have put my phone through
This issue has suddenly appeared. I have tried stock rom (nordic) CM9 and different aosp roms and also different modems, but the problem always returns after half a day or something.
So I can factory reset my phone, make a couple of calls and everythings fine for awhile but then suddenly no one can hear me during calls. I mean there is no sound at all, dont think the mic is turned on. The sound can start to get poor (like im on speaker and far away from the phone) til it doesnt work at all.
I have testet the microphones using voice recorder and taking a video and everything works fine, so i refuse to belive that the mic is faulty. Although its even weirder that the problem still persists after multiple full wipes (format system, cache, data, dalvik) different roms. Probably flashed stock rom with odin 3 times now and the problem is still there. I am now running fully stock non rooted, ive reset the custom binary counter and im ready to send the phone in for repair.
Unless the community can help me out ? any replies are appreciated!
Thanks!
Note that I can still hear the other person but he cant hear me. Switching to speaker and it all works fine ?!?!
What happends when i switch to speaker? does the phone switch microphones aswell? I understand that theres a mic on the top and bottom.
fliptrick said:
Note that I can still hear the other person but he cant hear me. Switching to speaker and it all works fine ?!?!
What happends when i switch to speaker? does the phone switch microphones aswell? I understand that theres a mic on the top and bottom.
Click to expand...
Click to collapse
Yes. Regular voice calls use the lower mic, speakerphone uses the top mic. So it sounds like either something is blocking the lower mic, or the lower mic has failed. If you're comfortable opening the phone up yourself, you can try re-seating the rubber housing that is on the lower mic yourself. If not, take it to a service center.
Returned from repair
So guys I received med phone back from repair yesterday and the following parts have been replaced:
Module-RCV+MOT+MIC+E/Jack FPCB (GT_I9100)
ASSY ETC-SUB FPCB (GT_I9100)
And guess what, the problem still persists, my first phone call worked fine, but then the second call failed just like before?!?!!?
Is it possible that there is another hardware fault thats causing this?
fliptrick said:
So guys I received med phone back from repair yesterday and the following parts have been replaced:
Module-RCV+MOT+MIC+E/Jack FPCB (GT_I9100)
ASSY ETC-SUB FPCB (GT_I9100)
And guess what, the problem still persists, my first phone call worked fine, but then the second call failed just like before?!?!!?
Is it possible that there is another hardware fault thats causing this?
Click to expand...
Click to collapse
Bump..... anyone???
Hmm. Maybe the rubber housing on the mic slipped after the first call, and is now blocking the mic. Or the part failed again. Or did you maybe put a case on the phone after the first call?
Hi guys,
Whenever i use the speaker, whether its on the phone or using duo, i sound terrible to the other person. i sound very far away and i sound like im underwater are things im being told, they cant understand me but i can understand them perfectly. this doesnt happen when i dont use speaker. i tried calling T-mobile to replace my phone but, not kidding, they hung up on me 3 times, seriously, and when i went to the store they said i needed to go to ubrakifix, which i did and they didnt help me. has anyone else had this issue? were you able to fix it? any help would be appreciated. Thanks!!
Most likely its the phone case. I noticed some of the earlier phone cases that came out, it blocks the top microphone port. Which is what it uses when on speaker phone mode.