[Q] 4G Unlimited after new Contract? - Thunderbolt Q&A, Help & Troubleshooting

Question starts with a bit of background.
My NE2 upgrade was available in March, but I bought my Thunderbolt off of craigslist because I want to save my upgrade for a dual/quad core phone (Kal-El anyone?) but wanted to get in on the unlimited 4GLTE for 29.99 before it changes to tiered. So my question is, When I want to use my upgrade and sign a new contract will i be able to keep my unlimited 4G? or will my signing of a contract and getting a new phone nullify my grandfathered 29.99 unlimited 4G?
anyone know this for sure?
Asked customer service..but honestly they don't know what they are talking about half the time.

I'm not sure of anyone is really going to have a definite answer for that one. I would assume they follow suit with att and allow for grandfathered plans, but we will have to wait and see until something official comes down the pipeline
Sent from my ADR6400L using Tapatalk

In the past with Verizon they let you keep grandfathered prices after an upgrade but they have also been changing a lot of their policies to f*ck their loyal customers, so who knows

Tradition says yes. But, nothing is final until VZW says so.

My buddy in verizon call center says yes but once u change phones u will be screwed take that as u will
sent from planet snarf

churro7 said:
My buddy in verizon call center says yes but once u change phones u will be screwed take that as u will
sent from planet snarf
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The only reason to sign a new contract is to get a new phone, so that doesn't make sense. Maybe he means if you go from a 3g to 4g phone?

4g is unlimited with an unlimited 3g plan.

i used to work at VZW several years ago.
This is how it worked then:
you upgraded your phone... features changed (data plans, text packages, etc) but the plan stayed the same. so until you upgrade your phone, you will be grandfathered in until you change phones (even that might not make you change it, but i would say it would).
i used to see people on crazy old text plans when i upgraded them and it kept it the same... data plans however, are different and may not behave the same.

Related

[Q] Will current 3G sim card work in Atrix

If I buy off contract will I need to get a new SIM? I have an old $20 unlimited data plan that I dont want to lose.
bfrank said:
If I buy off contract will I need to get a new SIM? I have an old $20 unlimited data plan that I dont want to lose.
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You won't need a new SIM if you buy it off contract All they give you is the new phone
bfrank said:
If I buy off contract will I need to get a new SIM? I have an old $20 unlimited data plan that I dont want to lose.
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Click to collapse
you can buy off contract (out right), but if your $20 data plan is not for a smart phone. The system will automaticlly put you on the 2g data plan and you will lose your unlimited. Now if your $20 unlimited data is for a smart phone i would make sure that when you purchase the phone, talk to the rep and make sure that they still have you on the unlimited plan...there are way around this...hope this helps...
Currently using it on a Fuse on 3G
So the big issue is $20 per month plus ~$600 for the phone = unlimited data (2 years = $1080)
or
$25 per month plus ~$150 for the phone = 2gig per month (2 years = $750)
Currently using less then 2gig per month but thats with the Fuse....struggling with what to do but I guess we need to see real prices first.
if your on a smartphone unlimited plan, you are locked in for unlimited data on any smart phone... you have tol let the rep know that you have unlimited data when you get the atrix...
I have the vibrant on a at&t unlimited plan that's non smartphone. Will I be detected & upgraded with the atrix 4g?
Sent from my SGH-T959 using XDA App
If you are on a non-smartphone data plan and get an Atrix it is extremely likely that AT&T will detect you and require you to switch data plans.
Just curious, why haven't they detected my vibrant?
Sent from my SGH-T959 using XDA App
Because the Vibrant isn't one of the phones AT&T issues.
Rastor said:
If you are on a non-smartphone data plan and get an Atrix it is extremely likely that AT&T will detect you and require you to switch data plans.
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This isn't the case. At least, it wasn't when I quit Radioshack a year ago.
All people on AT&T that had the original $20 unlimited data are entitled to it, for as long as they want. You just have to tell them you had it. They can check your plan to see if you previously had it, and if you did, will be able to keep it.
Although, AT&T royally ****ed me when I quit Radioshack(They cancelled my Employee Plan, and I lost all my benefits, they then went ahead and told me they have no record of me ever being a *customer,* so I wasn't entitled to the older plans.)
Again, this was a year ago; They might have changed things since then. I would call and ask.
Realistically, though, 2gb on a phone isn't the easiest thing to cap out.. Especially when the phone has built in Wi-Fi.
I am very interested the atrix and would luv to rid myself of the vibrant. I am going strickly american.
Sent from my SGH-T959 using XDA App
Milkshakes00 said:
This isn't the case. At least, it wasn't when I quit Radioshack a year ago.
All people on AT&T that had the original $20 unlimited data are entitled to it, for as long as they want. You just have to tell them you had it. They can check your plan to see if you previously had it, and if you did, will be able to keep it.
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Right, if you had an old data plan you can keep it. But AT&T categorizes some plans as "non-smartphone" plans, and if you get an AT&T smartphone they will notify you that they are switching you to a smartphone plan. I know multiple people that had this happen to them, starting around November.
smeadow said:
I have the vibrant on a at&t unlimited plan that's non smartphone. Will I be detected & upgraded with the atrix 4g?
Sent from my SGH-T959 using XDA App
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Yes because the AT&T system will automatically add a smart phone data plan. There is no way around it. Trust me
Rastor said:
If you are on a non-smartphone data plan and get an Atrix it is extremely likely that AT&T will detect you and require you to switch data plans.
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Correct.
I still have my unlimited data plan from my first Tilt... used it for my Tilt 2.. and I plan on getting the Atrix 4G.
I assume I'm safe as long as I tell/remind/make sure with them, correct?
I'm on a non-smartphone unlimited data on my milestone due to AT&T not recognizing the phone.
My thought process is to get a Bell version Atrix if they are the same hardware as the AT&T and flash AT&T's firmware when it becomes available. That way AT&T can't recognize the IMEI and make me get the higher data plan. I'm currently on $10 unlimited data since i have the unlimited text.
Anything wrong with this thought process? Just curious. Thanks!
AllTheWay said:
Yes because the AT&T system will automatically add a smart phone data plan. There is no way around it. Trust me
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Nope, you're incorrect.
If Atrix has a new simcard format, and will force u to get a new simcard, then perhaps.
If standard old sim works with Atrix, you will NOT be upgraded/changed.
This topic was around for a long time, and I'm tired of seeing this. I've been using my simcard for about 5 years now, coming from HTC Kaiser to TouchPro to TouchPro2 to NexusOne to Captivate. Same 1 simcard. Same $20/unlim data.
In fact, I called AT&T (about a different issue) and decided to ask them outright about this policy. They specifically told me that they will not change your account to a more expensive data plan by themselves, unless you ask them to. So I asked (off the record) whether it's ok that I keep the same simcard and using same data plan (i use up around 2-6GB per month data) as I sell/buy my phones off contract. They said they don't care, unless they want me to change it, they won't.
So, 5-6 years with AT&T and 5 (soon to be 6) phones I changed tell me you're wrong.
My advice: sell your N1/captivate/g2/whatever, add $100/$200, get Atrix off contract, plop in the old simcard, never tell AT&T about it, and live happy.
DarkDvr said:
Nope, you're incorrect.
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There's a ton of evidence to the contrary, including my own experience. I bought an N1 outright and signed up for AT&T service. At the suggestion of a friend, I went into the corp store with an unlocked feature phone so I could sign up for the $15 unlimited data plan. I did, swapped SIMs, and in less than a day I got a text saying I had been switched to the 2 GB DataPro plan.
AT&T does IMEI scans, and if they are pretty good at telling which phones are smartphones. It's not 100% perfect, but pretty good.
That being said, there should be no reason that you need a new SIM for the Atrix unless you have a REALLY old pre-3G SIM. But, don't count on being able to keep a non-smartphone data plan.
stoli412 said:
There's a ton of evidence to the contrary, including my own experience. I bought an N1 outright and signed up for AT&T service. At the suggestion of a friend, I went into the corp store with an unlocked feature phone so I could sign up for the $15 unlimited data plan.
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Big difference being that you actually tried to go and get this grandfather $15/mo unlimited plan, which is no longer available. I got this plan many years ago, before iPhone, and just kept renewing my contract on the same terms, which AT&T was happy about. A year ago they already started doing away with unlimited plans, yet they gladly renewed my contract with unlimited data, even though I used the contract extension subsidy to get a new TouchPro2 from them, right from their store.
So maybe the moral here is that if you have the old plan with unlimited data - u can just keep extending it every 2 years without trouble. Cannot do that for new contracts.
stoli412 said:
But, don't count on being able to keep a non-smartphone data plan.
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Oh, I've counted on that for last 5 or so years, and don't see why I can't in the future =)
DarkDvr said:
Big difference being that you actually tried to go and get this grandfather $15/mo unlimited plan, which is no longer available.
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Maybe we have our wires crossed here. Data Unlimited for non-smartphones is still very much available and is $15/month. But if you try to use it with a smartphone, 95% of the time they're going to automatically switch you to a DataPro plan for smartphones once they do an IMEI scan. This is exactly what happened with me. I signed up with a dumbphone, and within a day of switching my SIM to my N1 I got a text saying I had been switched.
Now if you are grandfathered into the old unlimited smartphone data plan, the absolutely you should have no trouble keeping it when swapping SIMs.
xryousukex said:
I'm on a non-smartphone unlimited data on my milestone due to AT&T not recognizing the phone.
My thought process is to get a Bell version Atrix if they are the same hardware as the AT&T and flash AT&T's firmware when it becomes available. That way AT&T can't recognize the IMEI and make me get the higher data plan. I'm currently on $10 unlimited data since i have the unlimited text.
Anything wrong with this thought process? Just curious. Thanks!
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I plan on doing the same thing! Just got to make sure you get it unlocked some way or another! thats really the only thing you have to worry about...

[Q] Is there any way to keep media net unlimited (not smartphone plan)?

I have a 5-6 year old media net unlimited plan $20 from AT&T which I got when I was using a Motorola MPX220. After that phone I used unlocked smartphones (tilt - UK version and tilt2 - Australian version).
Is there any way to keep this plan after buying this phone? Can I be grandfathered in or is that only possible with the $30 data plans?
no more media net
you WILL get switched to a $25 plan
fincan said:
I have a 5-6 year old media net unlimited plan $20 from AT&T which I got when I was using a Motorola MPX220. After that phone I used unlocked smartphones (tilt - UK version and tilt2 - Australian version).
Is there any way to keep this plan after buying this phone? Can I be grandfathered in or is that only possible with the $30 data plans?
Click to expand...
Click to collapse
Buy the phone with no commitment and you can use it.
lsxrx7 said:
no more media net
you WILL get switched to a $25 plan
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Click to collapse
What plan is the $25 plan?
harolds said:
Buy the phone with no commitment and you can use it.
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That is what I did. I have the same plan, if I get a contract I lose my unlimited plan.
No its possible. ATT will recognize your imei number and bump you to a data plan. You have to buy a phone that is not in ATT system such as bell version of atrix. Other wise no chance.
Sent from my Nexus One using XDA App
okay so between James62370 and sl8125, one of you is spreading FUD.
it seems like for one person it works but according to another, it wouldnt. whats up with that?
i have a $10 unlimited data plan for messaging phones that i am currently using with a no commitment TILT2 and the phone prior to that was an iphone 2g.
so James62370, it works? if you buy the phone no commitment?
You wil get switched to a smartphone data plan if you use a smartphone they recognise the imei number of.
edgeicator said:
You wil get switched to a smartphone data plan if you use a smartphone they recognise the imei number of.
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Click to collapse
That's what I said. Anyways even some n1 user have been switched over. I am just one of those lucky one.
Sent from my Nexus One using XDA App
Ok ... here is how you can see if you can keep your old plan:
Check the features you have on your line ... If you have a feature called "Smartphone Exclusion" then no matter what ... AT&T wont be able to put the required data plans on you line automatically (the $15 or $25 / month)
If you have unlimited texting for the family as well ... then by providing a non-smartphone IMEI for your line you can get unlimited internet for $10/month.
hgn842001 said:
Ok ... here is how you can see if you can keep your old plan:
Check the features you have on your line ... If you have a feature called "Smartphone Exclusion" then no matter what ... AT&T wont be able to put the required data plans on you line automatically (the $15 or $25 / month)
If you have unlimited texting for the family as well ... then by providing a non-smartphone IMEI for your line you can get unlimited internet for $10/month.
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I can confirm this as well. I spoke to an AT&T rep last night and he explained to me that all of my phones have "Data Exclusion", and that even if I bought the Atrix at the 2-year contract price from AT&T's website, it would not be able to apply a smartphone data plan to my account. I have the Media Net plan on one number with the Tilt 2, and no data on line 2, and I bought the Aria for line 2 and they did not apply any data to it.
He did warn me that if I made any changes to the data features on any phone I MIGHT lose the data exclusion, and that if I bought a phone from an AT&T store the rep might screw up and add the data, since Data Exclusion is such a rare feature, but that if I bought online the system would just leave me alone.
Now I just need to know if "4G" data works on the old Media Net plans.
blognc said:
Now I just need to know if "4G" data works on the old Media Net plans.
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Click to collapse
Theres no real 4g anyways
just use the standard APN that was posted here for "unlimited tethering"
Since I have been on the phone with ATT for the last 3 days it has been one thing after another..first data issues coming from the iPhone they switched me over to a 2GB cap called them up they "fixed it" (basically added the smartphone pack. Yesterday got a few calls at work I let them go to VM...so i thought. Somehow my VM got messed up had to call about that. This morning I didn't get one text from anyone found a bit odd since me and the wife text a lot during work when we can. Checked online I had no text plan??? WTF!?? Called them up and guess what I had an older 1500 text plan they don't offer that so i cant get it...really?? come on ATT I just bought a phone no contract nothing should have changed.
So as of now everything seems ok, still working have a case open for my text plan and have gotten some credit back for the data stuff. But really i should have never gone through this whole mess when all I did was buy a phone out right and put my old sim in it.
sl8125 said:
No its possible. ATT will recognize your imei number and bump you to a data plan. You have to buy a phone that is not in ATT system such as bell version of atrix. Other wise no chance.
Sent from my Nexus One using XDA App
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AT&T recognizes the IMEI on all of their iphones. When I put my sim into my friends iphone, it asked me to update my data plan. Obviously, I did not...
It works on the Atrix, though I don't doubt if AT&T knew which phone I had, they would probably want me to upgrade. I asked a rep many years ago, they said I have some sort of legacy feature grandfathered in, but if I make any type of changes to my plan, I would lose it. I cannot remember what they call it. Thus I cannot purchase a phone with an AT&T contract. Pretty lame, but that has been my experience and what I have been told. Not all reps know what they are talking about.
I'm not here to argue with anyone. I know which plan I have, and I know I have an Atrix. All I did was take my sim from my old phone out and put it into my new Atrix and it works without complaining for me to upgrade my data plan.
However, I am not impress with the HSUPA speeds, and it seems everyone has the same issue whether they are on a $30 unlimited plan, or $20 medianet bundle.
I hope this helps, good luck guys!
Well, I don't see anything called "Smartphone Exclusion" in either of my lines (this is a 2 line family plan, only my phone has the medianet unlimited).
I guess I'll need to wait and buy a Bell Canada version of the phone?
If you are checking it online, it doesn't show as a regular feature. There is a link that shows "other features" ... or just call them up and ask if you have it.
I did upgrade one of my lines, they added $15 in the store. I just called them and got that off of the line, luckily the smart phone exclusion did not go away!
Sent from my MB860 using XDA App
The smartphone exclusion feature only covers you for your current device. If you put your SIM into a phone that Att recognizes as a valid smartphone that is different than the one you currently have on file, your grandfather status is gone and you get a smartphone data plan. Happened to a few people I know. No commitment pricing has nothing to do with it, since its in the Att terms of service, I think. If you are getting grandfather status back, the sales people are likely making exceptions.
i dont know but Mine too is media net plan since touch pro 2, nexus one, captivate and atrix.
My co-worker complained to AT&T and they grandfathered him into the unlimed data plan.
Gervin said:
My co-worker complained to AT&T and they grandfathered him into the unlimed data plan.
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Did he buy the phone subsidized or off the contract? And can you learn if he complained after he got the phone and AT&T automatically switched him to the limited plan?
Thanks in advance

Verizon Killing Grandfathered Unlimited Plans

http://www.engadget.com/2012/05/16/verizon-cfo-says-grandfathered-unlimited-plans-on-the-way-out/
Pretty sure I'm going to go in and upgrade to a Rezound tomorrow and then exchange it for the Inc 4G when it comes out.
That'll be your last upgrade with unlimited data. So torn about stay with vzn from here on out
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I actually think I'm going to pick up the GNex tomorrow to try it out. My wife has a Rezound so when the DInc 4G comes out I can compare all 3 and decide which I want.
I'm already on tiered data, so it doesn't matter to me.
Sent from my Incredible 2 using Tapatalk 2
tylerlawhon said:
I'm already on tiered data, so it doesn't matter to me.
Sent from my Incredible 2 using Tapatalk 2
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It does me. It's the only thing that has kept me on Verizon (well, that and my wife. that's another story though ).
Hey guys,
Glad this came up here. So I am grannyd in on my dinc2 (signed 2yr in July) along with a really good old verizon talk/text plan and with a business discount. So all in all things are peachy for me atm.
So here are the problems: the wife has long been up and needs to ditch her iphone from work. Wtf do I do?!
1. Do I wait this out to see what the family plans look like?
2. Or do I upgrade her now onto a 4g phone and get in before the family plans come out? Hell they might actually be ok if priced decently?!
3. Could I get a used 4g phone add that to my unlimited plan?!
4. Should I add her a data line and get her an off contact phone so we aren't locked in for 2yrs?! Is that possible?!
Jezus this is f'd up. These greedy mofos will go down at some point. And here is praying that Google does it from right under their own feet (their own network)
Sent from my ADR6350 using Tapatalk 2
So, assuming the Inc 4G is released before this change goes into effect...
First Question:
Will upgrading to the Inc 4G guarantee that I'll have the unlimited data for the full 24months, or will put the kibosh on it once the shared plans go "live." It seems like contractually, it would be hard for them to do the latter, but given how Verizon hates it's customers, I wouldn't be surprised if they tried it.
Second question:
I'm on a family plan and we still have a few people with dumbphones. Suppose they upgrade to smartphones and sign up for a shared plans. Will my unlimited plan just coexist and not be part of that share, or will Verizon say "You can't sign up for any new shared plan without obliterating any unlimited data lines on your account." Again, Verizon hates it's customers, so I would not at all be surprised if they try that second option.
demarcmj said:
So, assuming the Inc 4G is released before this change goes into effect...
First Question:
Will upgrading to the Inc 4G guarantee that I'll have the unlimited data for the full 24months, or will put the kibosh on it once the shared plans go "live." It seems like contractually, it would be hard for them to do the latter, but given how Verizon hates it's customers, I wouldn't be surprised if they tried it.
Second question:
I'm on a family plan and we still have a few people with dumbphones. Suppose they upgrade to smartphones and sign up for a shared plans. Will my unlimited plan just coexist and not be part of that share, or will Verizon say "You can't sign up for any new shared plan without obliterating any unlimited data lines on your account." Again, Verizon hates it's customers, so I would not at all be surprised if they try that second option.
Click to expand...
Click to collapse
Your 1st question I'm interested in the answer as well,:
Your 2nd question, I'm in the same boat and was told I could keep unlimited as long as the plan doesn't change ie same # of texts etc, but dumb phones upgrading would havto, as of now the 4g tiered plan, not sure if after they ditch unlimited if they'll stroke you into the shared plan though . Anyone know exactly when the unlimited plans will ditched?
Sent from my ADR6300 using Tapatalk 2
http://www.androidcentral.com/verizon-clarifies-new-data-plan-policies
When the new options are introduced, Unlimited Data will no longer be available to our customers purchasing handsets and signing a new contract. Customers who choose to purchase phones at full retail price and are currently on an unlimited smartphone data plan will be able to keep that plan. The same pricing and policies will apply to all 3G and 4GLTE smartphones.
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Click to collapse
So, I'm gonna wait at least a little while longer. I now know I don't need to rush out and upgrade today. Sounds like these plans won't start kicking in until "later this year" and they say they'll give plenty of advance notice so I should be able to wait for the DInc 4G to come out but it will be my last true unlimited plan upgrade.
demarcmj said:
So, assuming the Inc 4G is released before this change goes into effect...
First Question:
Will upgrading to the Inc 4G guarantee that I'll have the unlimited data for the full 24months, or will put the kibosh on it once the shared plans go "live." It seems like contractually, it would be hard for them to do the latter, but given how Verizon hates it's customers, I wouldn't be surprised if they tried it.
Second question:
I'm on a family plan and we still have a few people with dumbphones. Suppose they upgrade to smartphones and sign up for a shared plans. Will my unlimited plan just coexist and not be part of that share, or will Verizon say "You can't sign up for any new shared plan without obliterating any unlimited data lines on your account." Again, Verizon hates it's customers, so I would not at all be surprised if they try that second option.
Click to expand...
Click to collapse
As far as your first question goes, yes upgrading to the Inc 4g before the new plans come out will allow you to keep your unlimited data. And you'all be under contract for another 2yrs with unlimited. Once your contract runs out you'll still be able to keep your unlimited data as long as you pay full retail price for all your phones from that point on. The min you buy a phone at reduced pricing from vzn you'll be forced on to a new teired data plan.
2nd. Question not so sure about but I highly doubt they'll let two different types of data plans coexist on the same plan.
Sent from my VivoW using Tapatalk 2
kg_jettaIV said:
http://www.androidcentral.com/verizon-clarifies-new-data-plan-policies
So, I'm gonna wait at least a little while longer. I now know I don't need to rush out and upgrade today. Sounds like these plans won't start kicking in until "later this year" and they say they'll give plenty of advance notice so I should be able to wait for the DInc 4G to come out but it will be my last true unlimited plan upgrade.
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Click to collapse
Won't be your last unlimited plan upgrade. Vzn released a follow up statement saying people with unlimited plans will be able to keep them but that they will have to buy their phones at full retail price. Once you upgrade through discounted pricing on a phone, that will be when they'll take your unlimited data away and put you on one of the new plans
Sent from my VivoW using Tapatalk 2
tnez said:
Won't be your last unlimited plan upgrade. Vzn released a follow up statement saying people with unlimited plans will be able to keep them but that they will have to buy their phones at full retail price. Once you upgrade through discounted pricing on a phone, that will be when they'll take your unlimited data away and put you on one of the new plans
Sent from my VivoW using Tapatalk 2
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yeah, not really looking forward to buying phones at full price
verizon really needs to clarify those already on family plans with shared minutes (like me and my wife)...what happens if she wants to upgrade? does that mean i get forced onto shared data with her?
cuz honestly, i wouldnt mind that much (mostly cuz on her own she wont use over say 2gb once i have my own lte phone) if she could still use her upgrades going forward if i could keep my unlimited data
Ok fom my expuerence if you guys have been with the company for a while just put up a ***** tell them you are leaving. Im with tmobile and i get great offers all the time that are meant to be for new customers only. I once got two new phones forget the name and only had to pay tax on them and i got them to order them for me. Believe me the last thing they want is for you to leave them.
Sent from my SGH-T959V using XDA
whoa, I'm tmobile too but I have full unlimited data plan, all the bells and whistles and STILL have to pay FULL price for my devices! Complaining does nothing for me! My HTC SENSATION 4g costed me almost 700.00!! One good thing about tmo is you do have the option to take the device home and pay approximately 20.00 a month for the device. This makes it a bit easier than having to pay all at once.! But their data is NOT cheap! I have two lines unlimited data, one equipment charge (20.00)
My bill for last month was 254.00! That seems outrageous to me! I asked about it and they said I can cancel some services I have to lower it, such as hotspot tethering ect. But I need those services. I've been with them for ,4 years, seems like I should at the very least, get a reduced equipment charge! But I still have to pay full price! Complaints get me no where.!
Sent from my HTC Sensation Z710e using xda premium
realsis said:
whoa, I'm tmobile too but I have full unlimited data plan, all the bells and whistles and STILL have to pay FULL price for my devices! Complaining does nothing for me! My HTC SENSATION 4g costed me almost 700.00!! One good thing about tmo is you do have the option to take the device home and pay approximately 20.00 a month for the device. This makes it a bit easier than having to pay all at once.! But their data is NOT cheap! I have two lines unlimited data, one equipment charge (20.00)
My bill for last month was 254.00! That seems outrageous to me! I asked about it and they said I can cancel some services I have to lower it, such as hotspot tethering ect. But I need those services. I've been with them for ,4 years, seems like I should at the very least, get a reduced equipment charge! But I still have to pay full price! Complaints get me no where.!
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
complaining may or may not get you anywhere with carriers
a lot depends on who you complain too, how often, what the complaint is, and your history of service and complaining with them
many people have gotten ETF's waived, but it usually takes a series of calls over several weeks and months proving there is something wrong with their lines and services
complaining about your contract and what it contains, depends on what you are up in arms about...i really dont see being able to argue your way into an upgrade AND keeping unlimited data once the family data share plans start...regardless of your circumstances/history (but who knows)
a few years back (2008/9) my wife and i were extremely unhappy with our BB8830s and were each around 8-10 months away from an upgrade (me 4 months into my annual my vzw upgrade, she was half way through a 2 year)...i must have called 25-30 times and spoken to half that many different CR's and supervisors, demanding that they move our upgrade dates up to get the BB Storm (lol, ikr) or that when our contracts were up we would leave for ATT to get the iphone because its what we both really wanted
basically everyone i talked to gave me the "ok, have fun with ATT" talk and refused to do anything except move *1* of our upgrades up by a few months....despite my carrying on that we had been customers since the late 90's (well i had been) it all fell flat
other times, however ive been successful in getting replacement devices with no ?s asked...wife actually dropped her first tbolt and it stopped working (but showed no real damage) and we got it replaced for free w/o insurance...and i got my fascinate replaced with the inc2 when the speaker failed (and the fascinate was actually a used device bought off ebay a few weeks after its launch)
so its all situational i suppose
/end rambling
tnez said:
Won't be your last unlimited plan upgrade. Vzn released a follow up statement saying people with unlimited plans will be able to keep them but that they will have to buy their phones at full retail price. Once you upgrade through discounted pricing on a phone, that will be when they'll take your unlimited data away and put you on one of the new plans
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I'm in the same boat. We both have unlimited data planes and I'm sure she ain't going to want to pay $700 for her phones lol
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Ok if you wait till your contract is up you will have more leverage i have done it multiple times and even got one of my lines upgaded to a better u.nlimited ie 5 gb instead if 2 gb at no extra cost talk to someone higher up and results will follow. Tell them why woild i pay you x amount when i can change carriers for cheaper
Sent from my SGH-T959V using XDA
I was at the Verizon store today and asked about them about the Incredible 4g. Said it was supposed to be out this month but its delayed until probably next month. I also asked if it will be out before Verizon kills the unlimited plan and he says they have decided not to do it ans they got a corporate email saying so. Not that I believe them anyway just stating what they said.
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Fyreman97 said:
I was at the Verizon store today and asked about them about the Incredible 4g. Said it was supposed to be out this month but its delayed until probably next month. I also asked if it will be out before Verizon kills the unlimited plan and he says they have decided not to do it ans they got a corporate email saying so. Not that I believe them anyway just stating what they said.
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Click to collapse
Your last sentence said it all... Cardinal rule of Verizon: never believe anything the salespeople say. It's never right.
I was a former in store tech for vzw before they laid us all off and i still have good friends that work as sales reps and one told me he heard a rumor about this taking affect at the end of june. Again its just a rumor but we all know its coming. If i hear anything gurther i will post my findings
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Upgraged phone on my second line and kept unlimited data

Got a call from Verizon today with an offer to upgrade the phone on my second line (a dumb phone for my mom). I was very specific about not doing anything to change my unlimited data plan. The rep assured me that it wouldn't change my plan at all and that my grandfathered unlimited data plan would stay intact so I upgraded her Samsung Intensity to the mark III version for about $50. I'm keeping an eye on my account, but so far the rep was right about keeping unlimited data on my Rezound. I'm still on the FamilyShare 700 plan. I'll make sure to check again when the phone gets here and I activate it.
The rep did try to sell me on the new share everything plans, pointing out that I don't use a lot of data. I just thought to myself, "That's because we don't have 4G here yet."
Xphile73 said:
I just thought to myself, "That's because we don't have 4G here yet."
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Exactly!
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There have been a few reports of people keeping unlimited data through upgrades. Maybe because AT&T allowing grandfathering?
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My parents are due for upgrades on their dumbphones and they'll be going with dumbphones again. So far the store sales people have assured us that upgrading will not affect our plans, but that appears to only apply to dumbphones. They don't have data or even texts on those 2 lines. And if Verizon does try to force my brother and I into shared data, we're jumping ship and going with somebody else, probably US Cellular or Straight Talk. I'd go with Sprint but my wife has it (still under contract with her family) and it blows.
Antoine.WG said:
My parents are due for upgrades on their dumbphones and they'll be going with dumbphones again. So far the store sales people have assured us that upgrading will not affect our plans, but that appears to only apply to dumbphones. They don't have data or even texts on those 2 lines. And if Verizon does try to force my brother and I into shared data, we're jumping ship and going with somebody else, probably US Cellular or Straight Talk. I'd go with Sprint but my wife has it (still under contract with her family) and it blows.
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Click to collapse
It doesn't matter what they upgrade to... If you're already on the old plans you can stay on the old plans...they can upgrade to smartphones and you could still stay on the old plan... They would just get 2gig $30 packages
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The 411 about being yanked to a family share everything plan.
U get a discounted phone on contract pricing u get upgraded
U get a certified like new device and pay that price u keep unlimited plan .
phones that people did not like with in the 14 days
Verizon can not sale them as new like buying a used car
But don't be a dope and not get the extended warranty
The Extended warranty has saved my assets many times.
Phone swimming,bouncing off and breaking not covered $100.00 deductible
loose plug in for charger port covered blue tooth foo covered
Anything thing that wears overtime covered
Just make sure your stickers are checker boarded
Think I'm full of _________
Ask a csr I did
Stories and info changes all the time
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Verizon Pre-Order is Up

I picked mine up. .. With a ship date by 11/27!?
I really hope it doesn't take that long.
http://shop.verizonwireless.com/?id=galaxynote2
November 27? Wow
It sucks indeed along with the $699 full retail price I paid. Whatever though Ive wanted since we never got the first one. Atleast its coming!
Yes the delay is really unacceptable as well as tbe retail price. I will try to order one today, seeimg as there is no rush.
I really think their stalling to let HTC's Droid branded phablet get a jump on sales it's set to release soon too last I heard.
Sent from my Galaxy Nexus using xda premium
Am I gonna lose my Unlimited LTE if I get this phone with 2yr contract?
deaffob said:
Am I gonna lose my Unlimited LTE if I get this phone with 2yr contract?
Click to expand...
Click to collapse
yes
So... I'm looking to buy this off contract since I'm not loosing my unlimited data. Currently I only have a 3g phone and never had a 4g plan (3g unlimited is mine), would activating a phone that was purchased without a plan make me loose my unlimited, or have a limited 4g plan???
And yeah this delay is ridiculous, it's a good legitimate complaint that could get the upgrade fee waved for some.
icomrade said:
So... I'm looking to buy this off contract since I'm not loosing my unlimited data. Currently I only have a 3g phone and never had a 4g plan (3g unlimited is mine), would activating a phone that was purchased without a plan make me loose my unlimited, or have a limited 4g plan???
Click to expand...
Click to collapse
Good question. I'm not sure, about the 3g to 4g, but my guess is you should be fine. You'll need to get a new SIM for 4g. Best bet is to contact Verizon support and ask if it affects your data plan at all. Hold on to it while you can! Rumors have it that the unlimited plan will end this spring.. You may want to do the math and see if it'd be worth it or not.
The only way to avoid the tiered data plans is by purchasing the phone outright. So as long as you're not buying the phone from Verizon at their 2-year contract/upgrade price, you're keeping you're unlimited data.
wooties said:
Good question. I'm not sure, about the 3g to 4g, but my guess is you should be fine. You'll need to get a new SIM for 4g. Best bet is to contact Verizon support and ask if it affects your data plan at all. Hold on to it while you can! Rumors have it that the unlimited plan will end this spring.. You may want to do the math and see if it'd be worth it or not.
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Click to collapse
If it ends this spring I'll buy it on contract I can live (barely) with 2Gb data a month. If I remember correctly the ETF fee is waived if they change your contract terms, not sure if that's if they notify you or not, i.e. a surprise FU from big red is reason to waive the ETF.
I'll get on the phone soon, thanks.
Got mine preordered today. Supposed to ship by 11/27 also. Cost me 740 and change but worth to keep unlimited data. Funny thing is the rep on the phone didnt even know what the note 2 was. Lol. Funny we know this and they dont.
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icomrade said:
So... I'm looking to buy this off contract since I'm not loosing my unlimited data. Currently I only have a 3g phone and never had a 4g plan (3g unlimited is mine), would activating a phone that was purchased without a plan make me loose my unlimited, or have a limited 4g plan???
And yeah this delay is ridiculous, it's a good legitimate complaint that could get the upgrade fee waved for some.
Click to expand...
Click to collapse
I was bored so i called and asked your above question about coming from 3 to 4g. I spoke with the contract department so they say and they said if u pay full retail u will keep unlimited no matter what as long as its smartphone to smartphone. Going from 3g to 4g phone doesnt matter. Just make sure when u ordered or buy it u make sure u still have unlimited data. When i bought my S3 full retail they changed my unlimited data to one of their BS plans and i had go through over aweek of calling to get it fixed back. I also asked if paying retail to keep unlimited data was going to be ending by next spring and he said there is no imformation or plans to do that. Doesnt mean much since i/we usually know more than their employees do. All i can say is screw u big red for getting rid of unlimited data in the first place.
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Its bull that att is going get it on nov 6 .. why the hell is it taking verizon a month longer to get theres in? Cause of some crappy branding?
Rahstylesdotcom said:
Its bull that att is going get it on nov 6 .. why the hell is it taking verizon a month longer to get theres in? Cause of some crappy branding?
Click to expand...
Click to collapse
Branding and locking the bootloader, just like the s3
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thunderbread said:
I was bored so i called and asked your above question about coming from 3 to 4g. I spoke with the contract department so they say and they said if u pay full retail u will keep unlimited no matter what as long as its smartphone to smartphone. Going from 3g to 4g phone doesnt matter. Just make sure when u ordered or buy it u make sure u still have unlimited data. When i bought my S3 full retail they changed my unlimited data to one of their BS plans and i had go through over aweek of calling to get it fixed back. I also asked if paying retail to keep unlimited data was going to be ending by next spring and he said there is no imformation or plans to do that. Doesnt mean much since i/we usually know more than their employees do. All i can say is screw u big red for getting rid of unlimited data in the first place.
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Thanks for the info If they are going to kill unlimited the phone would still be cheaper with the ETF fee paid (by ~$125 assuming they add it to the advanced devices page). If taking a subsidized phone means I have to go onto that BS share everything (get less) for the same price plan that means I'm going to pay full retail.
Robster180 said:
Branding and locking the bootloader, just like the s3
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Click to expand...
Click to collapse
Don't forget VZW navigator and useless bloat ware/garbage like that...
Perhaps the delay is to sell more RAZR HD and Maxxs more than the HTC DLX?
Rahstylesdotcom said:
Its bull that att is going get it on nov 6 .. why the hell is it taking verizon a month longer to get theres in? Cause of some crappy branding?
Click to expand...
Click to collapse
I noticed the first feature under multi-tasking is the "multi-window" feature. Since most US carriers dont have that feature from my understanding, maybe its to allow time to include the newest possible firmware? (long shot I know, but im bored and sick of waiting just like you guys and looking for any rays of light)
I am going to complain about the release date to directly to Verizon. I really doubt that they are releasing the phone late to improve anything. It is more likely that they are holding off the release to sell another device (as mentioned above).
Verizon seems to take customer complaints serious. This whole release has been a disaster.
Let me know what you send Ill spam em too

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