Hey guys,
I'm have a slight problem with my atrix when the touch buttons freeze and don't respond for a while. This used to occur when I was running GingerBlur and I went back to stock by applying SBF. But, The problem is still there and only occurs sometimes. Does anyone have a solution? it's not annoying me but, would like an answer.
Thanks,
This same issue happened to me. Same result, root stock didn't matter. Even after a factory reset it kept happening. Its a hardware issue. I went to AT&T and got a brand new phone. The guy there said he has seen this a few times. I guess motorola knows about it but for now replacement is your only option.
Darn i'm in canada and can't return it to get replaced...
Thanks for replying
Sent from my MB860 using XDA Premium App
Can you call customer service and get an advanced replacement send out?
Sent from my MB860 using Tapatalk
matrice0056 said:
Can you call customer service and get an advanced replacement send out?
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
I don't think Motorola canada will repair an at&t Atrix 4g. So i'm out of luck. I want to know if anyone else is suffering from this issue?
Sent from my MB860 using XDA Premium App
I have had this happen also. Only a day or so after Gingerblur 3.1 (I think) was it so bad I backed up my apps and sbf flashed.
For me it used to happen only when I was doing a crazy amount of switching between apps, had just jumped out of a game, or was playing angry birds/ >_<
I noticed this A LOT more running Gingerblur 3.1. Ever since Gingerblur 3.1 to 3.5 my Amazon app store will stop functioning after a while. I end up using the Stock Android Recovery to factory reset and use Titantium backup to restore apps.
I have sbf flashed and used Tenfar's CWM recovery, but I don't believe Tenfar's backup or factory reset are quite perfect yet.
I would have to say my usage as subsided as of late, but perhaps the sbf flash of
OLYFR_U4_1.2.6_SIGNED_OLPSATTSPE_P012_HWolympus_1g_1FF.sbf
or
OLYFR_U4_1.5.7_SIGNED_OLPSATTSPE_P012_HWolympus_1g_1FF.sbf
fixed the issues?
Touch freezing or unresponsiveness hasn't been an issue for at least a couple weeks. My friend is running stock 1.8.3. I'll check with him if hes been having any freezing.
Seriously dude try it.. And be humble. I gave them a bricked atrix with a nexus boot animation and custom animations. I was very humble and thanked them alot and they sent it back in 3 days! Purolator dropped it off and that was that
Sent from my Googletron
Related
Anyone having an issue with their TB shutting off or reboting? Mine in the middle of a youtube video. My wife had her's reboot when it was just sitting there. No new apps, task killer, nothing. Is it just buggy cuz it's new?
Sent from my ADR6400L using XDA Premium App
Mine never did this. My phone did freeze two and all haptic feedback was gone but I pulled the battery and changed the rom. Never had a problem after that.
Sent from my ADR6400L using XDA App
We are running stock.
Sent from my ADR6400L using XDA Premium App
ive never had that happen, but i have had the screen trip out, like its spasing and u cnt use it at all, gotta put it to sleep then unlock it and it works fine again..
is it stock? no root and/or roms?
yes I had those same problems, so I was still within the 14 days return poilcy and I took mine back. So get this I had this superman who didnt wanna exchange my phone. Trying to do a reset telling me that android phone reset at times by them selves. I told him that I already spoke to Verizon and they said I could exchange my phone no questions asked and I wasnt leaving till he did so. So take off ur superman custome and exchange my Phone.
Mine did this when I was running unrooted on stock firmware . No problems since rooting and using other roms though.
Sent from my ADR6400L using XDA App
Shut-off, reboot then Shut-off again...
Mine did this last nite/this AM? When I went to power on it got to the Thunderbolt splash and shut down again...had to plug it in even thought the bateery was at 87%!
Think I will go try the Root and custom ROM route..
Yeah I'm thinking buggy software. Guess I'll wait and see if it does it again.
Sent from my ADR6400L using XDA Premium App
I've had it happen a couple times in the last few days.
Stock rom, unrooted
One of the times i was around %58 on battery and after the reset it was at %13
I got the extended battery....still had plenty of juice. I am beginning to think the issue is O.S. related. Seems to hang sometimes when I unlock it or start an app. Kinda like it is stalled for a second or so. Watched well over an hour of youtube today and it didn't shut off like last night.
Sent from my ADR6400L using XDA Premium App
Yeah, just had this problem last night while using Pulse. It didn't fully rebooted, just went to the white HTC screen and back..... No Thunderbolt booting animation... First time ever. Pulse has crashed on me a couple times too, so I'm gonna blame it for now.
abvthegod said:
yes I had those same problems, so I was still within the 14 days return poilcy and I took mine back. So get this I had this superman who didnt wanna exchange my phone. Trying to do a reset telling me that android phone reset at times by them selves. I told him that I already spoke to Verizon and they said I could exchange my phone no questions asked and I wasnt leaving till he did so. So take off ur superman custome and exchange my Phone.
Click to expand...
Click to collapse
LOL you tell em!
I say we yell a verizon! Make em get rid of the security on the device. I have a feeling that may be a part of it. This is the first android htc device I've had do something weird. We have had 8 total in our home and none were ever this quirky.
Sent from my ADR6400L using XDA Premium App
Mine rebooted twice this morning after installing the new Google Maps update. I powered it down for a few minutes, then restarted, and it's been fine since.
Crap! I forgot about that update! That may be it. I did that update just the same day. Gotta ask the wife when I get home and see if she updated her's when she had the issue.
Sent from my ADR6400L using XDA Premium App
Well now having a look at running apps, I see what the issue is. It loads all this crap that your not using! It's in the background waiting. Why? I watched as it pulled up apps that I never opened. This it why verizon reps keep telling people to use a task killer. The os is not being utilized properly at all on this phone.
Sent from my ADR6400L using XDA Premium App
abvthegod said:
yes I had those same problems, so I was still within the 14 days return poilcy and I took mine back. So get this I had this superman who didnt wanna exchange my phone. Trying to do a reset telling me that android phone reset at times by them selves. I told him that I already spoke to Verizon and they said I could exchange my phone no questions asked and I wasnt leaving till he did so. So take off ur superman custome and exchange my Phone.
Click to expand...
Click to collapse
i H.A.T.E. when they do this. they did the same thing with my Galaxy Tab when i first bought it
I'm having the same issue - phone either turns itself off or reboots itself randomly. I reboot my phone 3-4 times a day swapping out batteries. I'm running stock. Didn't want to have to root, but if people who are rooted and running a custom ROM aren't having this problem, I may have to go that route.
Get system panel from the market and check out all the crap that's sitting in the background. It's a wonder the phone runs at all.
Sent from my ADR6400L using XDA Premium App
Guys.
I am rep for VZW. I am having a strange issue with a customer TB. I have called HTC and VZW tech support. The customers phone is going into hboot on its own. I have not been able to replicate the problem but the customer has been through 2 and is having the same issue. I can not figure out how he can get to hboot without powering down and rebooting into it. Any ideas would be awesome.
Zack
He is holding the volume down when he is powering it up!
Sent from my ADR6400L using XDA Premium App
No from what he is saying he can make a call. The phone gets stuck then reboots to hboot. I have installed custom roms and clockworks on multiple phones so I know what he isnt doing lol. I just cant figure out what he is doing to cause the problem. I do not think it is hardware though. I dont know. I have been stumped by this one.
Could be an app not playing nice. My wife has one on her tb that causes a reboot from time to time. She just won't remove them one by one to find it. But she's not rooted. Fast boot does some weird stuff too. I would still look at an app that may not work well with the tb. Some of them I use to use just don't seem to work right on my tb.
Sent from my ADR6400L using XDA Premium App
I have a problem where my haptic feedback stops working. This includes vibrations. It'll happen randomly. When this happens if I drop my phone onto a table (say from about an inch up) the vibration and haptic feedback work again. sounds like a hardware issue to me, anybody else having a similar problem? I haven't searched since I'm on my phone and not on a computer. can anybody point me to a fix?
Sent from my MB860 using XDA Premium App
Actually it seems to work again with just a slightly forceful shake or a tap to the front or back of the phone. Wtheck is wrong with my phone lol
Sent from my MB860 using XDA Premium App
Same problem here
Sent from my MB860 using XDA Premium App
Weird, this has actually happened to me twice in the last three days too. Never happened before. Haven't done anything recently (haven't unlocked my bootloader yet even lol). I found that a simple screen lock and then wake will fix. It seems mine happened when too many vibrate type things happened at once and sort of killed it I guess.
mine will still not work even with screen toggling.
i assumed it was the activation of a vibration command before the previous vibrate command had finished, but i turned off the keyboard haptic feedback and its still occasionally shutting off even when i havent pressed any button yet. I am sorely annoyed at the moment..
Have the same problem notice it after flashing 1.8.3
Sent from my MB860 using XDA App
I am getting very frustrated with this anybody have a solution?
Sent from my MB860 using XDA Premium App
Bump.
Does anybody have this probllem on 1.5.7 or 1.2.6 or 2.3.4?
Sent from my MB860 using XDA Premium App
I have had the same problem. Any insight would be great.
Same here on 2.3.4
Sent via the power of a unicorn's horn.
If its a present problem in 1.8.3 and 2.3.4,
then I'm assuming its the small motor inside thats starting to malfunction... Sadness.
Can anybody on 1.2.6 or 1.5.7 verify if they have the same problem?
bump. we must solve this heinous problem.
I've noticed this since I bought this phone in Feb. So its been present on all versions for me.
Sent from my MB860 using XDA Premium App
This drives me crazy as I use haptic feedback on my keyboard as I type. I hope some of the experts here can fix this (if it's software related).
beatphreek said:
I've noticed this since I bought this phone in Feb. So its been present on all versions for me.
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF.
TT_TT I guess I'll just turn off all vibrations.. :<
In my post on this thread's first page I said it had happened just a couple times. Since then I've noticed that it happens probably 3+ times a day lol. I too fear that it's a hardware malfunction, which is VERRRRY unfortunate. I'm sure any of us could send in our phone to get a repair, but that is a huge fatty hassle.... I wish I was in that 30 day period still, I have a ton of problems with my phone (problems that I'm unsure an SBF flash can fix). But I'm not about to dish out mula for a phone off contract
mm if we applied pudding we're no good for a warranty replacement...
I thought it was 1.8.3 or something wrong with my current install, so i did a full wipe and applied pudding as well. Now I realize its probably hardware. I do have insurance though..
Will it blend? XD
xredjokerx said:
mm if we applied pudding we're no good for a warranty replacement...
I thought it was 1.8.3 or something wrong with my current install, so i did a full wipe and applied pudding as well. Now I realize its probably hardware. I do have insurance though..
Will it blend? XD
Click to expand...
Click to collapse
Haha crap you're right, I totally forgot about that. Now I'm gonna have to randomly tap the back of my phone all the time xD
Perhaps once the OTA comes out that allows the unlock, perhaps we'd be okay to send it in? Claim we unlocked with what came in the update...I dunno if that'd work. Maybe I'll just buy a new Atrix elsewhere lol. Or an SGS II I've gone through too much with this phone already though!
I feel like if i traded it in for another phone I'd regret it later on (due to the advanced hardware) Once custom roms can get rid of the webtop reserve ram and get rid of motocrap, this thing will be a monster.
I want to play with the infuse (simply because texting on it is so easy) but I feel that I'd regret it later on.
Oh.. what to do. Trade in for a Desire Z and call it a day..
xredjokerx said:
I feel like if i traded it in for another phone I'd regret it later on (due to the advanced hardware) Once custom roms can get rid of the webtop reserve ram and get rid of motocrap, this thing will be a monster.
I want to play with the infuse (simply because texting on it is so easy) but I feel that I'd regret it later on.
Oh.. what to do. Trade in for a Desire Z and call it a day..
Click to expand...
Click to collapse
Yeah I love this phone, I'm just upset about some minor hardward malfunctions that aren't fixable with just ROMs and such. I considered trying to swap for an Inspire in some way, since it's been OC'd to 1.8 or something...even without dual core, that's fast! But I dunno. I suppose I could somehow swap for another Atrix of some kind.
sometimes my touch screen doesn't work and I need to lock the phone and unlock then works again.
is this software or hardware problem? If it is hardware, why I lock+unlock it works again?
but I have tried different ROMS, all have this problem.
Do your capacitive buttons go unresponsive as well?
Sent from my MB860 using XDA App
iRobby said:
Do your capacitive buttons go unresponsive as well?
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
yes. only the power & volume button are working
Im having the same issue.
I flashed megabase... im still having the same issue tho.
I didn't full wipe tho. I really don't want to but ill try later and i'll let you know if a full wipe helps
Sent from my MB860.
iRobby said:
Im having the same issue.
I flashed megabase... im still having the same issue tho.
I didn't full wipe tho. I really don't want to but ill try later and i'll let you know if a full wipe helps
Sent from my MB860.
Click to expand...
Click to collapse
it won't help. I tried full fipe many times.
Bump!
same thing happening to my Atrix. sometimes, even lock/unlock scenario is not working. I have to pull the battery. That's really annoying.
I tried the full wipe, it helped in some way, the frequency dropped but the problem is not completely gone.
Any idea to fix?
Is this issue happening to you guys on stock fw too?...
Sent from my GT-I9000 using xda premium
Sounds like you screwed up your pds partition while flashing a ROM. Just search this forum for pds partition fix and follow the instructions in that thread.
Sent from my MB860 using xda premium
Alcapone263 said:
Sounds like you screwed up your pds partition while flashing a ROM. Just search this forum for pds partition fix and follow the instructions in that thread.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
á‚ŠTried that PDS fix a few weeks ago. It indeed fixed the screen issue, but after flashing that pds thing, my wifi is no longer working. any way to fix it pls?
Okay Well Ive Had Two Atrix's that have had this problem. I believe that this is a Hardware problem.
Sent from my SAMSUNG-SGH-I777 using XDA App
This is a known issue with the ota. It's been went over 100 times in the forum. I had the issue as well, until I went with CM7.
sent from muh googlabox
im on cm7 and mine stopped working 25 minutes ago
Bah, this happened to me aswell, it's a hardware problem with the digitizer. Download the app touch test and check for dead spots with it.
i have this problem too im on cm7 and i saved my pds back when i unlocked my bootloader and reflashing it does nothing. it will sometimes have no response when the screen is locked, it wont wake up the red led is lit, but just very dim battery pull is the only way to recover any ideas.
It's covered by the factory warranty, my phone is gonna be in the mail by friday I hope
Sent from my CM860
iRobby said:
It's covered by the factory warranty, my phone is gonna be in the mail by friday I hope
Sent from my CM860
Click to expand...
Click to collapse
I'm running into this same issue and I'm curious to know if it was a hassle from Motorola to get a replacement sent out.
Sent from my MB860 using XDA App
Just make an account with MOTOROLA and go to GET HELP tab-->SERVICE MY PRODUCT--> and follow accordingly..
It should be covered under warranty
Mine is hopefully in the mail by Monday... YAY!!!
happened to me too. sent back to ATT was a bit nervous because I unlocked the bootloader, but lo and behold no issues (like always)
it got progressively worse, touch test showed the center wasn't responding, then more and more and more until I couldn't touch a thing (I had since switched to a backup)
got my replacement, all is well.
I did notice that this seemed to have happened after I started spending considerable amount of time playing the game "R-Type" obviously the app didn't do it, but it has touch controls that require you to keep your finger pressed on the center of the screen for a prolonged time, just food for thought.
This thread has made me happy
I'm going to contact the guy who sold me my Atrix on the marketplace and see if he will help me return it to Moto.
have the same problem, its very annoying. try going on to stock rom for about a week then switch back to what ever rom you want and then see what happens.
Since the 4.0 OTA my phone has just been doing random crap.
1.) Locking up and rebooting at least once a day.
2.) In the middle of a phone call it will disconnect the call with whomever i was talking to, and connect me with a random person from my address book.
3.) one of the verizon junk apps (Emergency Alerts i think it is) will go off on its own, and i have never used it or set it up..
so i take it in and Im not sure if i am the only person who has been having these problems (from what the verizon rep noted, i was not the only one). they are sending me a new one , they said that the OTA made a mess on some phones, bricked others and the ones that are from the factory or newer ones are working much better.
now for the part that surprised me..take this with a grain of salt as usuall but she said that the 4.1 Jelly bean was going to be ota in about another month..
anyways, anyone else had the listed problems?
ps central us for those that are going to ask, no longer vat/city
If I do a lot of browsing, my phone will randomly scroll through random apps and open them, almost like the screen is stuck. Only way to stop is power volume down. Then it is good for a day or two, then it does it again. I am completely stock, never rooted or installed custom rom.
Sent from my DROID RAZR using xda app-developers app
cmraymond said:
If I do a lot of browsing, my phone will randomly scroll through random apps and open them, almost like the screen is stuck. Only way to stop is power volume down. Then it is good for a day or two, then it does it again. I am completely stock, never rooted or installed custom rom.
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
I got my phone yesterday, and so far not a single problem and there is a difference from a phone that received the ota and one that was shipped with 4.0. one that has been shipped with it is defiantly smoother has a quicker response. im happy i sent mine in.
Do a factory reset and you will have no more problems.
Sent from my DROID RAZR using xda premium
Adauth said:
Do a factory reset and you will have no more problems.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
I'll second this: the sound on my Razr cut out at times. I did a factory reset last week, and have had no problems since then.
Sent from my DROID RAZR using xda app-developers app
I have done two resets since I received the update. Didn't install any apps for a few days in case that was the culprit. Still have the issue.
Sent from my DROID RAZR using xda app-developers app
I can vouch for what cmraymond is saying, i tried repeatedly using the factory reset and nothing it would still do it. i even deleted everything i had on my sd card and even tried a diff one. no change. new phone is running great.
phrite said:
I can vouch for what cmraymond is saying, i tried repeatedly using the factory reset and nothing it would still do it. i even deleted everything i had on my sd card and even tried a diff one. no change. new phone is running great.
Click to expand...
Click to collapse
So how does returning the phone work if I bought it on new egg.com. Do I go through them or can I call Verizon to do a warranty exchange. I've had the phone since March this year.
Sent from my DROID RAZR using xda app-developers app
cmraymond said:
So how does returning the phone work if I bought it on new egg.com. Do I go through them or can I call Verizon to do a warranty exchange. I've had the phone since March this year.
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
If it's under factory warranty, Verizon will send you a refurb. My previous phone was a Incredible 2 that I purchased at Radio Shack, and when my LCD stopped working after about 5 months, Verizon sent me a replacement at no cost.
As a last ditch effort, you can try flashing the stock fastboot files. I'd recommend a factory reset and format of the cache partition before doing so. That way, if there was something that didn't update properly with the OTA, you're starting off with a fresh, clean install. Instructions to flash are here http://theunlockr.com/2012/01/24/how-to-restore-the-motorola-droid-razr-using-fastboot-files/, and the fastboot files are found here: http://sbf.droid-developers.org/cdma_spyder/list.php