Sony sent me back locked phone from repair and can't get unlock code anywhere. - XPERIA X10 Q&A, Help & Troubleshooting

Ok so the saga continues. I sent phone in for repair since it wasn't powering on and not able to connect to usb. They sent me back a brand new unit, but it was an unlocked x10a locked to Rogers and now I can't get an unlock code anywhere. I have tried 5 different online companies, I called Rogers and begged as Sony recommended I do and now my only hope is Sony calls me today and gives me a code I guess. It sucks that I sent in an unlocked x10 and got back a locked one. I have a feeling I am going to be screwed! Any ideas? Thanks

breitlingtim said:
Ok so the saga continues. I sent phone in for repair since it wasn't powering on and not able to connect to usb. They sent me back a brand new unit, but it was an unlocked x10a locked to Rogers and now I can't get an unlock code anywhere. I have tried 5 different online companies, I called Rogers and begged as Sony recommended I do and now my only hope is Sony calls me today and gives me a code I guess. It sucks that I sent in an unlocked x10 and got back a locked one. I have a feeling I am going to be screwed! Any ideas? Thanks
Click to expand...
Click to collapse
What got locked and what got unlocked? Bootloader or root?

hierarchy666 said:
What got locked and what got unlocked? Bootloader or root?
Click to expand...
Click to collapse
I think he means SIM locked to Rogers.
This is insane, SE should provide you with an unlocked phone,
exactly like the one you sent for repair, and if that's not possible,
an unlock code is the least they can do!
I hope it turns out well for you.

Just finished up another half hour long call with Sony begging for help, but they say there is nothing they can do. I am hitting a wall. Anyone here a Rogers Customer that could try to get an unlock code from them for me? I will gladly donate some cash via paypal for someones help.

Hey mate try this site this is the best site.I bought unlock tool for my phone and t worked flawless.
http://www.cellunlocker.net/

Ankit Tulsian said:
Hey mate try this site this is the best site.I bought unlock tool for my phone and t worked flawless.
http://www.cellunlocker.net/
Click to expand...
Click to collapse
Thanks for the info...I placed an order for the software and then got word from the site that the software is unavailable for at least 1-2 weeks lol. I can't catch a break! I will update again when something changes. Thanks for all your help guys.

Did you give Mobile in Canada a go? Also the handset was sent into Flextronics for repair so they just gave you a new unit it looks like.. where are you located?
You maybe out of luck as Rogers deems the warranty void if you unlock the phone, so tread lightly. PM if you have any q's

Actually that's not true. In fact Rogers' provides their own unlocking service. There are requirements, which I can't recall all of them, I believe if you have completed your contract or have purchased the phone outright they will do it. I'll see if i can find the phone number for that dept when i get to work

I have called Rogers and they are showing no compassion at all for my situation. I'm afraid I am going to have to sell the phone. It's really a shame, because I do love it. So on the Bay it goes to hopefully find a new home and add some funds for me to get something else. If anyone is interested in a Rogers locked x10 let me know.

Related

[Q] Sim Unlock - Unable to find code

Hey Guys,
This summer I bought an unlocked Rogers X10a. Last month the charger stopped working so i shipped it in to Sony Ericsson to get fixed. They ended up sending me a replacement phone but of course its locked to Rogers. I tried buying the unlock code from Unlocking.com and a couple of other sites but they arent able to find it. I also contacted Sony Ericsson and they say I have to contact Rogers... I then spoke to Rogers but they can't help me since i dont have a rogers acct.
Anything else I can try?
seattlepete said:
Hey Guys,
This summer I bought an unlocked Rogers X10a. Last month the charger stopped working so i shipped it in to Sony Ericsson to get fixed. They ended up sending me a replacement phone but of course its locked to Rogers. I tried buying the unlock code from Unlocking.com and a couple of other sites but they arent able to find it. I also contacted Sony Ericsson and they say I have to contact Rogers... I then spoke to Rogers but they can't help me since i dont have a rogers acct.
Anything else I can try?
Click to expand...
Click to collapse
Mobile in canada tried them? where are you located?
I tried them yesterday and they also came back with the same response.. no code found. Thanks though.
Oh.. im location in Los Angeles.
Try HTCCode if they can't get u code then PM me. I wanna see what they come up with.
seattlepete said:
Oh.. im location in Los Angeles.
Click to expand...
Click to collapse
Sent from my GT-I9000 using XDA App
seattlepete said:
Hey Guys,
This summer I bought an unlocked Rogers X10a. Last month the charger stopped working so i shipped it in to Sony Ericsson to get fixed. They ended up sending me a replacement phone but of course its locked to Rogers. I tried buying the unlock code from Unlocking.com and a couple of other sites but they arent able to find it. I also contacted Sony Ericsson and they say I have to contact Rogers... I then spoke to Rogers but they can't help me since i dont have a rogers acct.
Anything else I can try?
Click to expand...
Click to collapse
try calling att the the carrier of your phone is by law supposed to give the unlock code for the phone. stay on them till they do. good luck
seattlepete said:
Oh.. im location in Los Angeles.
Click to expand...
Click to collapse
im right up the way in sfv. call att for sure. they have to give the unlock code for the phone.
So At&t will have the code? the only reason i hadn't called them is because the phone is branded/locked to Rogers (canada), so i figured they wouldnt know it because i didn't buy the phone from them. but i'll it a shot.
seattlepete said:
So At&t will have the code? the only reason i hadn't called them is because the phone is branded/locked to Rogers (canada), so i figured they wouldnt know it because i didn't buy the phone from them. but i'll it a shot.
Click to expand...
Click to collapse
If your phone is Rogers then at&t will not have/give you the code. Even if your phone is at&t branded, you have to wait 90 days before they give you the code. That is a big IF of course.
Why are you guys telling him to call at&t? that doesn't even make any sense :S Obviously they will just tell him to call rogers... Have some common sense.
Anyhow, I'm truly shocked that mobileincanada couldn't help you. They have unlocked any rogers x10 that I've been aware of. Ever considered maybe the esn is blacklisted, hence why no one can get the code? try htccode as lancez said, I have heard they are pretty good. unlocking.com was a huge scam, they never sent me a code and refused to give me my money back.. Would definitely not recommend them.
fiscidtox said:
Why are you guys telling him to call at&t? that doesn't even make any sense :S Obviously they will just tell him to call rogers... Have some common sense.
Anyhow, I'm truly shocked that mobileincanada couldn't help you. They have unlocked any rogers x10 that I've been aware of. Ever considered maybe the esn is blacklisted, hence why no one can get the code? try htccode as lancez said, I have heard they are pretty good. unlocking.com was a huge scam, they never sent me a code and refused to give me my money back.. Would definitely not recommend them.
Click to expand...
Click to collapse
for those of you still having problems with unlocking your phone. maybe i should rephrase or pay attention to my own wording.... your "network provider" is by law required to give the unlock code. att phones, call att. rogers phones, call rogers. Whoever the network provider for your phone is, is the person you need to call. they dont give it willingly and will give a ration of trouble to you for even asking for it. but when this occurs, take it to the highest level of customer support that you can. ie, managers, be prepared to spend some time debating this with them and make sure you have a pack of cigs a few beers and lunch while your waiting. do not relent until you get the code. THEY HAVE TO GIVE IT BY LAW!!!!! Good Luck!!

[Q] how to get orange xperia x10 free unlock code

hi xda developers!
my uncle sent me an xperia x10 which is originally orange locked so i want to unlock it to use here in philippines. i tried to bring it to the technicians and they're charging me lot of cost and i don't even have a visa card or credit card to buy unlock codes or software online...so can you guys please help me to sort this problem out? please
You can't unlock the phone. There is a software mod to unlock but not sure if you can find it. You will have to buy the code/unlock . I don't see anything else
Damn there was a site for this that was free! Only I forgot it... I will try to search for it for you!
thanks so much! will greatly appreciate your help to sort this out...thanks!
i just noticed, where did my other comment go? is there something wrong with my post?
Do you mean sim locked?
yes it is....
hey guys can you please check this out?
it says that it can unlock sony ericsson mobile phones for free but unfortunately i can't also download it here in our country.
http://unlock.cz.cc/
waiting for the end of the contract
maybe u`re thinking about http://www.omnius-server.com/, but they can`t unlock x10, only 90% of se models can be unlocked for free by that site
180490 said:
maybe u`re thinking about http://www.omnius-server.com/, but they can`t unlock x10, only 90% of se models can be unlocked for free by that site
Click to expand...
Click to collapse
is there any other way i can unlock my x10 for free?
Yeah, I think Omnius *used* to have an option to unlock the X10 for free during a promotional period about a year ago for a couple weeks. I'm not sure if they could have done any of the Orange branded X10s.
Unfortunately, Orange is one of the most difficult (and costly) phones to unlock. The absolutely cheapest way for you to unlock it is to call Orange and see if they'll be kind enough to unlock it (I think Orange UK charges 20-25 Pounds or so, unsure of Orange France).
Only other option is to go with one of the remote unlockers. There are a couple companies that can send you a code with your IMEI but expect to wait around 25 days to save a few (and i do mean, few) dollars.
unk027 said:
waiting for the end of the contract
Click to expand...
Click to collapse
even at the end of the contract, the phone will not unlock itself.
goodsmile said:
even at the end of the contract, the phone will not unlock itself.
Click to expand...
Click to collapse
no but service provider (orange) will unlock it for free after 6 months of contract.
hey
i just started browsing around for you and whenever i got a carrier locked phone i always used IMEI unlock codes
try this http://www.cellunlocker.net/blog/2010/06/how-to-unlock-sony-ericsson-xperia-x10/
thanks for all your response, actually orange uk is charging 20 pounds to unlock it but unfortunately my uncle wasn't able to organize it as it was already sent to me via dhl. i don't know if they will still allow it to be unlocked as it's already here in philippines. I've been trying to browse around the unlockers to get a code or software to unlock it but as what i've seen there are lots of issues like:
on htccode what i saw just now is their system is seem down as per some client's recent posts who are wanting to get their money back.
and some other unlockers offer the code but will have to wait for 5-10 days. i know this is absurd but i have an itchy hand now so i really want to unlock it really quick and use it right away.
anyway thanks to all of you... if i get to unlock this soon i will post it here.
Hi! I'm also looking for the cheapest code, but for now, the winner is mrunlock for 20 pounds... I don't know if I can trust it... Have you find something cheaper???

Unlocking Bootloader on O2, a web chat

Just had a chat with O2 support regarding bootloaders, and thought you might like to see the result. I'll visit the shop at weekend and see what they say!
---: Hi I'm ---. How can I help?
---: Hi, i've got a Xperia S on contract with you, is it possible to unlock the bootloader to install root software?
---: i'm aware it will void warranty etc, having done the same thing to my old HTC Desire.
---: Let me check that.
---: Please can you tell me the -th and -th character of the answer to your security question?
---: Perfect.
---: Yes you can do that in the O2 shop.
---: Is there anything else I can help you with?
---: oh great, is there a charge?
---: That's you'll be discuss in the shop.
---: I can't comment on that now.
---: ok, thanks
I have the same o2 xperia s. Wait for your result mate. Thanks.
Would many shops really have techs that'd be able? Most staff I've ever talked to instore know how to Factory Reset and little else.
Incorrect post removed
Well that's a lie I work at o2 and we can't unlock your bootloader or unlock your phone in any store. You can unlock your phone which should enable you to unlock your boot loader. Waiting for my unlock code to test it out
Sent from my LT26i using Tapatalk
jamrock47 said:
Well that's a lie I work at o2 and we can't unlock your bootloader or unlock your phone in any store. You can unlock your phone which should enable you to unlock your boot loader. Waiting for my unlock code to test it out
Click to expand...
Click to collapse
I got the sim unlock code, but that does nothing for the bootloader. Any chance you could find out more so I don't have to go into town on Saturday?
I've sim unlocked my phone via o2 and also debranded to a generic firmware also, still says no to bootloader unlocking - anyone have any other ideas?
I hope this can be sorted soon.
Sent from my LT26i using Tapatalk
Hi!
had the same situation with my provider (A1, Austria). Phone is bootloader-locked. (A1 told me in advance that i wouldn't be).
They told me to call Sony, where they told me unlocking of Sim-öock is possible at shops but NOT unlocking of bootloader lock
Dont know if that information is correct, but now i bought a free one and am goidg to sell the provider-phone ....
Greetings
Bax
Yea same problem here sim unlocked but not for boot loader. O2 will not be able to unlock I'm store. All they can do is flash the o2 generic firmware back on your device.
The only solution to unlock the bootloader in XPS is EMMA.
Could you elaborate and is this doable myself?
Sent from my LT26i using Tapatalk
TheMathMan said:
Could you elaborate and is this doable myself?
Click to expand...
Click to collapse
+1 to that.
I've been into the O2 store, the 'Guru' said they wouldn't know how to do it in store. I'll emaill O2 next and see what they say.
Latest update, email from O2 says that only the manufacturer can do this! So next step is to get in contact with Sony lol
indiewhore said:
Latest update, email from O2 says that only the manufacturer can do this! So next step is to get in contact with Sony lol
Click to expand...
Click to collapse
Sounds familiar, my Provider (A1) told me to contact Sony, too. Bit Sony said, no way to unlock a bootloader-locked phone ...
EMMA software can unlock the bootloader but is one thing to clarify. EMMA must be connected to SONY remote desktop and a special card SE and card reader are needed.
http://ma3.extranet.sonyericsson.com/
No way can O2 do it in-store.
Been there, done that.

[Q] SIM Unlock code required

Hi,
I have Sony Xperia S from O2. I need to SIM Unlock Code because I'm using another Network. Can any one help me to solve this issue?
Thanks.
if youre with o2 pay monthly you can fill in the sim unlock form on their site
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form
I tried this before but this phone was a gift. I don't have SIM number to fill the form.
However, I'm using another network which not allowing me to make use of the phone.
It seems that your phone is a branded version that is attached to a carrier. You can try one of those websites that will SIM unlock your phone, but I'm not sure if the XPERIA S can be, yet...
Matt1408 said:
It seems that your phone is a branded version that is attached to a carrier. You can try one of those websites that will SIM unlock your phone, but I'm not sure if the XPERIA S can be, yet...
Click to expand...
Click to collapse
It seems like this. because I tried many ways to unlock the phone. I notesed while trying to unlock the bootloader from services configuration "Bootloader unlock allowed: NO" and i couldn't connect it in fastboot mode. it didn't locate the driver even with manual installation.
do you have any suggestion? and what are those sites if you know cheep website?
cellunlock does the job for you
bro just head over to cellunlock site and place ur order they gave me the unlock code within 24 hours it works just fine to unlock the bootloader after that.
MCLP said:
bro just head over to cellunlock site and place ur order they gave me the unlock code within 24 hours it works just fine to unlock the bootloader after that.
Click to expand...
Click to collapse
This will not unlock to bootloader, as I recently found out :/
one_tjc said:
This will not unlock to bootloader, as I recently found out :/
Click to expand...
Click to collapse
What are u talking about before i unlocked my bootloader status was a saying NO but after i unlocked the phone it said YES because the phone was successfully unbranded meaning an successful unlock was done making the bootloader unlockable
MCLP said:
What are u talking about before i unlocked my bootloader status was a saying NO but after i unlocked the phone it said YES because the phone was successfully unbranded meaning an successful unlock was done making the bootloader unlockable
Click to expand...
Click to collapse
Okay, how about some proof?
Matt1408 said:
Okay, how about some proof?
Click to expand...
Click to collapse
Yes I would like proof also if possible ad I haven't paid to unlock my phone yet because 2011 devices wouldn't let me unlock my bl after I sim unlocked it so would like to know for 2012 devices
Sent from my LT26i using xda premium
MCLP said:
bro just head over to cellunlock site and place ur order they gave me the unlock code within 24 hours it works just fine to unlock the bootloader after that.
Click to expand...
Click to collapse
Thanks,
I tried cellunlock site there is no order for Sony Xperia S.
do you have any cheep site?
festa20 said:
Yes I would like proof also if possible ad I haven't paid to unlock my phone yet because 2011 devices wouldn't let me unlock my bl after I sim unlocked it so would like to know for 2012 devices
Sent from my LT26i using xda premium
Click to expand...
Click to collapse
Would it make any difference if you debranded the firmware before hand using flashtool? Just wondering.....
Sent from my LT18i using xda premium
jayman1986 said:
Would it make any difference if you debranded the firmware before hand using flashtool? Just wondering.....
Sent from my LT18i using xda premium
Click to expand...
Click to collapse
No mate not at all
Sent from my LT26i using xda premium
check out this site
http://www.cellunlocker.net/unlock-sony-ericsson-xperia-s.php
it is currently $39,99 on this web-site. I wonder if one can find anything cheaper - I have seen one on the eBay for £32,99 which I find too expansive too. do you guys think unlock codes will get any cheaper with time? thanks
:S :S
I tried them.
Returned the money because they can not do it.
I travel abroad for a long time and should I use another service provider.
I called my provider to do it for $ 500 for decoupling.
If I know I do not take this crap phone.
There is no solution to it?
swakhil said:
it is currently $39,99 on this web-site. I wonder if one can find anything cheaper - I have seen one on the eBay for £32,99 which I find too expansive too. do you guys think unlock codes will get any cheaper with time? thanks
Click to expand...
Click to collapse
I unlocked my Mrs's phone via cellunlocker webpage mentioned earlier. Had to wait a week, but can use any sim now. Though, the bootloader status hasn't changed (still says "no").
Then I bought an unlocked phone from eBay, thinking the bootloader will be unlockable, but it says "no" in the menu as well. :-(
I am wondering if you get it cheaper on the web - certainly those who made their way into unlocking world of SXS recently will make tonnes of money. Would appreciate if you could share if you have seen it cheaper than $40 please.
swakhil said:
I am wondering if you get it cheaper on the web - certainly those who made their way into unlocking world of SXS recently will make tonnes of money. Would appreciate if you could share if you have seen it cheaper than $40 please.
Click to expand...
Click to collapse
So, There is no free software to unlock the Phone?!?
cellunlocker.net and xperia S sim codes
Dear Valued Customer,
We just wanted to keep you updated on the status of your order. Despite our efforts, the manufacturer has informed us the Sony Ericsson Manufacturer method is delayed until further notice. We will be suspending this service until there is a more definite time line of when the service will be back up and running.
No one at this point has access to these codes at the moment.
We are very sorry about this situation once again, as we are sure you are eagerly awaiting your phone to be unlocked.
Your order will be returned as "Not found" and a full refund will be issued to you.
When the service is back up, tested and running 100%, you will be contacted.
Thanks once again, and we are sincerely sorry for this situation.
If you have any other questions or concerns please feel free to call us at 1-800-507-9077 or email us at [email protected] anytime.
Ps they did refund my 39.99

[Q] Is it possible to unlock the Sony Xperia P?

I've done some googling around and cant seem to find an answer that makes sense, I just would like to know if im able to unlock a Sony Xperia P on the O2 network so that i can use it with other phone networks?
Bump, surely someone must have done this, or know the answer? please just say yes or no?
MadManMark said:
Bump, surely someone must have done this, or know the answer? please just say yes or no?
Click to expand...
Click to collapse
I have done this, you need to ring o2 and ask for the the unlock code, they should give you it for free.
Then when you put a different network sim in your phone, it'll ask you for the code to unlock the phone.
Remember the thanks button.
Cheers,
Lunar.
Sent from my LT26i using xda app-developers app
I used this site mrunlock a day ago. It cost me £10.Sony xperia p(lt22i) locked to O2 (UK) Now I am waiting for unlocking code. Will post result
REGARDS from Bulgaria
borchouk said:
I used this site mrunlock a day ago. It cost me £10.Sony xperia p(lt22i) locked to O2 (UK) Now I am waiting for unlocking code. Will post result
REGARDS from Bulgaria
Click to expand...
Click to collapse
Hi Borchouk,
did you get the unlock code from mrunlock? Did the code work as supposed - have you unlocked your XP?
10x you in advance for the reply.
ObserverBG said:
Hi Borchouk,
did you get the unlock code from mrunlock? Did the code work as supposed - have you unlocked your XP?
10x you in advance for the reply.
Click to expand...
Click to collapse
Hi
They could NOT unlock my XPERIA P. Here I post the answer from mrunlock
"Unlock Code Unavailable
Your order will be refunded in full under our satisfaction guarantee.
This could be because the phone manufacturer has not yet added it to their database, it is an unsupported model, or you accidentally entered the IMEI for a different phone.
If you would still like to unlock your handset then please try your local independent phone shop / market trader as they may be able to do this with hardware.
It is also worth testing your phone with different SIM cards to double check it is still locked as sometimes you may find it works when you do not expect it to."
Also they have not refund me yet
i have since got my phone unlocked, it wasnt easy to find somewhere to do it, this is a hard device to unlock it seems, your best bet is getting in touch with the company your phones locked to, I got mine unlocked by o2 themselves free of charge, but thats because my ebay seller was very helpful and filled out a short form for me after i requested.
MadManMark said:
i have since got my phone unlocked, it wasnt easy to find somewhere to do it, this is a hard device to unlock it seems, your best bet is getting in touch with the company your phones locked to, I got mine unlocked by o2 themselves free of charge, but thats because my ebay seller was very helpful and filled out a short form for me after i requested.
Click to expand...
Click to collapse
What kind of information does O2 need to unlock the phone?
I got in touch with my ebay seller (the original owner) and she filled out a form for me, im not too sure what details she had to put forward but i dont think its anything you could obtain unless you were the original owner, i was told however of another way around this but its not free. You have to get an o2 payg sim, top it up with like 20 pounds, make a few phone calls from the phone so it registers with your imei number, then with at least 15 pounds left submit an unlock form for payg sim to o2
ObserverBG said:
Hi Borchouk,
did you get the unlock code from mrunlock? Did the code work as supposed - have you unlocked your XP?
10x you in advance for the reply.
Click to expand...
Click to collapse
Just go to GERMANOS no matter where in Bg. They have just unlocked my XPERIA P
borchouk said:
Just go to GERMANOS no matter where in Bg. They have just unlocked my XPERIA P
Click to expand...
Click to collapse
What kind of advice is that? What the hell is GERMANOS? Are you a spammer?

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