Does anyone have news on when we are getting this update?
Now that the Galaxy Tab 10.1 is going on sale officially in NYC on June 8 WITH 3.1, I hope it is soon!
I just emailed the Samsung dev email from the Google I/O Device page. Hopefully I receive a meaningful response.
cisox said:
I just emailed the Samsung dev email from the Google I/O Device page. Hopefully I receive a meaningful response.
Click to expand...
Click to collapse
I already did that. No response after 3 days...
Not very nice support for devs...
10.1 I/o Edition
Guys ...I cant install adobe flash on my tablet and some of the apps from market are not visible and or wont install.. any ideas ?
I guess nobody got any luck in response. I say all that receive there Limited Edition 10.1 email Samsung until they put a press release or reply to someone. This is so unprofessional on there behalf.
I did and will everyday til i get something,,,,logic would dictate there is not going ot be an update for 3.1 since all the tabs coming out have it so hopefully they do something or it will be avail to load once the tabs come out
fgarcia25 said:
I guess nobody got any luck in response. I say all that receive there Limited Edition 10.1 email Samsung until they put a press release or reply to someone. This is so unprofessional on there behalf.
Click to expand...
Click to collapse
wootner said:
Guys ...I cant install adobe flash on my tablet and some of the apps from market are not visible and or wont install.. any ideas ?
Click to expand...
Click to collapse
Not compatible with tablets.
I have the galaxy tab 10.1V and had no issue with my flash installation, so not sure why you say it isnt compatible with tablets
I got an e-mail from Samsung stating they have no idea when will the google IO limited edition tab will get an OTA update. Will post the e-mail here shortyl.
happilyaccosted said:
Not compatible with tablets.
Click to expand...
Click to collapse
Flasg IS compatible with tablets
I think happilyaccosted was more referring to why some apps don't show up in the market on a tablet when he said "not compatible with tablets" and not that Flash wasn't compatible.
Dear FGARCIA25,
Thank you for your inquiry. We are unable to speculate when/if a software revision with this feature might be available due to the fact that this might lead to inaccurate information and confusion.
Should this be available, it will be posted in our website or you will be informed by your service provider.
Please feel free to check with us periodically for updates
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
Marge
Sent from my ADR6400L using XDA Premium App
If there is no OTA on Wednesday when the retail model is released, I assume it won't be long before someone who got one in NYC posts a system dump.
yay pie said:
If there is no OTA on Wednesday when the retail model is released, I assume it won't be long before someone who got one in NYC posts a system dump.
Click to expand...
Click to collapse
Which I agree.. Just don't understand as to why these where handed out to developers when its design to be tested for 3.1.... Especially when there is no option for United States OTA.
fgarcia25 said:
Which I agree.. Just don't understand as to why these where handed out to developers when its design to be tested for 3.1.... Especially when there is no option for United States OTA.
Click to expand...
Click to collapse
I think part of the reason it was handed out (besides publicity for Samsung) was to get some developers a real 3.X device to do any development on, and write some app, any app. Google needs Honeycomb apps up on the market, bad. At that point not having 3.1 yet isn't that big a deal. The Honeycomb emulator is a pile of suck and Google admitted as much at the conference, so this is a way to get people making stuff.
And if they can't directly OTA these things up to 3.1 from the gimped version of 3.0 that's on them right now, that doesn't seem like that big a deal. Google/Samsung can always email people instructions to go flash a zip; if you got on a plane to SF to go to an Android developer conference then an "adb push" and reboot should be a piece of cake for you
yay pie said:
I think part of the reason it was handed out (besides publicity for Samsung) was to get some developers a real 3.X device to do any development on, and write some app, any app. Google needs Honeycomb apps up on the market, bad. At that point not having 3.1 yet isn't that big a deal. The Honeycomb emulator is a pile of suck and Google admitted as much at the conference, so this is a way to get people making stuff.
And if they can't directly OTA these things up to 3.1 from the gimped version of 3.0 that's on them right now, that doesn't seem like that big a deal. Google/Samsung can always email people instructions to go flash a zip; if you got on a plane to SF to go to an Android developer conference then an "adb push" and reboot should be a piece of cake for you
Click to expand...
Click to collapse
Well it didnt work since they all sold them on ebay
fgarcia25 said:
Dear FGARCIA25,
Thank you for your inquiry. We are unable to speculate when/if a software revision with this feature might be available due to the fact that this might lead to inaccurate information and confusion.
Should this be available, it will be posted in our website or you will be informed by your service provider.
Please feel free to check with us periodically for updates
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
Marge
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Can you share the email address to contact as well as the web page? Thanks
MountainX said:
Can you share the email address to contact as well as the web page? Thanks
Click to expand...
Click to collapse
Sure can. Here it is.
Samsung Customer Support Center <[email protected]>
That's what they used to reply to me back. It does not state do not reply. Hope that works.
MountainX said:
Can you share the email address to contact as well as the web page? Thanks
Click to expand...
Click to collapse
I've used this one and this still have no news:
http://innovator.samsungmobile.com/google/io.device.do?platformId=1
Related
Hello,
Just got my Tab on Friday. Are the subject apps available? I cannot find them in the market.
Thanks!
Sent from my GT-P7510 using Tapatalk
no on Netflix and the future of it on this tablet is quite grim too.
there's no native Facebook app optimized for tablets just yet (how silly is that), only the phone version which is not available for this device. people tend to like this as a substitute for now:
https://market.android.com/details?id=com.locomolabs.facebook
or just use the browser.
i think Words With Friends is not tablet optimized either and thus not available.
mannequin said:
there's no native Facebook app optimized for tablets just yet (how silly is that), only the phone version which is not available for this device.
i think Words With Friends is not tablet optimized either and thus not available.
Click to expand...
Click to collapse
There isn't even an iPad app for Facebook yet.
I use WWF on my Tab without issue
I use the Facebook app from my phone. Actually, it automatically downloaded and installed when I first logged into the tablet. It synced all my apps, even the ones that don't show up in a market search.
I read somewhwre, I believe it was the words for friends change log, that they were working on a tablet optimized version. Could be wrong though.
Sent from my Galaxy Tab 10.1 via Tapatalk
ikon8 said:
I use the Facebook app from my phone. Actually, it automatically downloaded and installed when I first logged into the tablet. It synced all my apps, even the ones that don't show up in a market search.
Click to expand...
Click to collapse
yeah it does that. not gonna work if you never installed it on the phone though.
mannequin said:
yeah it does that. not gonna work if you never installed it on the phone though.
Click to expand...
Click to collapse
Friendcaster isn't free but it works great. FriendMe should have a new version out next week that's more usable. And Facebook iPad is coming out soon... so maybe HC next?
Friendcaster sucks IMO. Only thing it has is the feed. You're better off using the actual website. FriendMe is a little better but its still missing some of the core features.
Sent from my GT-P7510 using Tapatalk
Would be nice to play Words with friends on this new tablet i just bought
you guys dont have words with friends???? i have it on my tablet... and i had it on my xoom too i got it from the market
did they remove it or something??
i can post the apk
xtkxhom3r said:
you guys dont have words with friends???? i have it on my tablet... and i had it on my xoom too i got it from the market
did they remove it or something??
i can post the apk
Click to expand...
Click to collapse
Yes they did during the last update. They said they are working on a Honeycomb version. The phone version does work, but it cuts off the bottoms of the letters in your tray. You can't tell F's from E's for example. Also when you use a blank tile the letter chooser is not displayed properly.
That said, it does work.
I would assume the new UI will be more like the Ipad's.
Andy
I have WWF on my phone, and it auto downloaded to my tab when I opened the market for the first time.
Suppose I have to wait since this is my first Android anything
You can sideload it: Download it here
Completely legit, use the quick download button. Install Astro before you download it, and use the app installer.
http://www.getjar.com/mobile/48090/...6j608cinkp1p03r4&c=l2guqa0e2bj1jx0713&lang=en
I've got WWF on my tab. Auto downloaded first time. It blows on the tab atm. The bottom bar covers like 20% of the letters. for some you have to drag them up to see what they are. They need a tab version badly.
Here is a great facebook app https://market.android.com/details?id=com.locomolabs.facebook&feature=search_result
Sent from my GT-P7510 using XDA Premium App
When did the phone version of facebook get changed? I was able to download it from the market when i got my tab last week.
Sent from my GT-P7510 using XDA Premium App
Just got my to.1 yesterday, I was in love with it until I found out these three apps were not available, looks like I will be returning it in the next few days, =( pretty bummed, I guess I should have researched this prior to purchasing, but they seemed like such basic app's that it never crossed my mind that they wouldn't be available
I have been an android guy for a long time ( had a g1, and now have a g2 ) and this may be what pushes me over to the Ios darkside
just spoke to a Netflix rep. to summarize, he said that they are very aware that tons of people are looking for a Honeycomb app, and that they have offered the major manufacturers (Samsung, HTC, Motorola..) the necessary things to integrate Netflix, and that it's up to the manufacturers to decide if they would like to implement the DRM needed to run Netflix. but since some of these manufacturers, Samsung for example, are planning on a media hub.. the Netflix rep said that Samsung might see it as competition to their own offerings. so we should all contact both Samsung and Netflix to let them know how badly we want Netlifx.
Netflix customer service: 1-866-716-0414
Samsung live chat: http://www.samsung.com/us/support/contact
Samsung customer service for apps: 1-888-899-7609
Netflix app
radiohead14 said:
just spoke to a Netflix rep. to summarize, he said that they are very aware that tons of people are looking for a Honeycomb app, and that they have offered the major manufacturers (Samsung, HTC, Motorola..) the necessary things to integrate Netflix, and that it's up to the manufacturers to decide if they would like to implement the DRM needed to run Netflix. but since some of these manufacturers, Samsung for example, are planning on a media hub.. the Netflix rep said that Samsung might see it as competition to their own offerings. so we should all contact both Samsung and Netflix to let them know how badly we want Netlifx.
Netflix customer service: 1-866-716-0414
Samsung live chat:
Samsung customer service for apps: 1-888-899-7609
Click to expand...
Click to collapse
So I just finished chatting with Samsung and this is what they had to say....
Dave: Hi, thanks for reaching out to Samsung tech support. How can I help you today?
Andre: I recently purchased your new galaxy 10.1 and found out that there is no Netflix app compatible with it. why is that?
Dave: Please allow me to go through the inquiry.
Andre: k
Dave: Let me explain.
Dave: Netflix works on Silver lite to stream movies. The Samsung Tab doesn't support this Silver lite. However, Samsung and Microsoft are working to release a upgrade so that Tab will support Silver lite and then you can stream from Netflix.
Andre: how soon can we expect this?
Dave: I'm sorry; this information will be released only after releasing the appropriate upgrade for the Tab and I do not want to provide you with any false information.
Andre: are we talking weeks, months, years?
Andre: this is a big reason i purchased the tablet
Dave: I can understand your concern. I recommend you contact our phone support at 1-800-SAMSUNG (726-7864); they are available 24/7. I'm sure they'll assist you further in this regard.
Andre: k... thanks
Just received this from HTC.....
Dear xx-xx,
Thank you for your email regarding your HTC Flyer.
My name is David and I am a Technical Support Agent for the HTC Written Team.
I understand that you wish to enquire if the Ice Cream Sandwich (Android 4.0) update will be made available for your tablet.
We really do appreciate your interest in our products Tristan. I do apologise but the HTC Flyer would not be receiving the ICS update. This is because this update is not compatible with this device. HTC has tested this update extensively on the HTC Flyer and can confirm that this device is not capable of running this update.
I do apologise for the inconvenience this may be causing you.
To let me know I have successfully answered your query, please follow the link below to close your enquiry, you will have the opportunity to leave feedback about your experience contacting me today.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
David
HTC
Click to expand...
Click to collapse
I'm not worried, I'm sure the mod community will come up with a solution for us, but I'd hate to lose the scribe functionality, is anyone clued up enough to suggest if developers are going to be able to retain that?
Not compatible, lmao whatever. Why is it so hard for tech support people to just say "I apologize but I am just an employee and I am uninformed of these kind of decisions ".
Sent from my HTC Flyer P510e using XDA Premium HD app
What a load of crap don't take his word for it just wait and see for official word.
lol that's just a big fat lie xD
Since when does any Customer Service rep, for any company, have even the slightest clue what they're talking about?
Yeah do you have an email for that guy, so i can write him back and tell him he's full of it?
Not capable yet people on xda get ports working 75% of the way using another devices firmware
Doubt were going to see official
lol that's not official at all! silly customer service reps.
Well at least we can confirm that the HTC One X and EVO 4G LTE have been impounded by customs here in the US and are no longer for sale..... Thanks to Apple, so HTC ain't making a lot of people happy this month.
And this quote "This is because this update is not compatible with this device. HTC has tested this update extensively on the HTC Flyer and can confirm that this device is not capable of running this update. "
..............is straight out the Google / Vendor Android support agreement
Yeah the one where Google tried to force all the vendors to support with updates for 18 months. No vendor would sign up to that, so they inserted this escape clause in the agreement. 18 months IF THE DEVICE IS COMPATIBLE with the update.
HAAAAAAAAAAAAAAAAA LOL LOLLOOLLLLLL extensive testing my A$$.....
HTC's testing amounted to "does this make us money? ...NO, , OK it's not compatible then !!"
The least they could do is to release the source code of whatever build (if any) they have been testing Flyer with, to the community!!
Incompatible with ICS..that is complete bulls***..we had a very similar response from Samsung when we asked for GB update for Galaxy 3 (my current phone). Thanks to a very active developer community here on XDA, we have not only multiple GB ROMs (including CM 7.2) but also ICS now..hope something similar happens to Flyer..screw HTC!
mohitster said:
The least they could do is to release the source code of whatever build (if any) they have been testing Flyer with, to the community!!
Click to expand...
Click to collapse
HAAAAAAAAAAAAAAAAA LOL LOLLOOLLLLLL extensive testing my A$$.....
HTC's testing amounted to "does this make us money? ...NO, , OK it's not compatible then !!"
Isn't the HTC one v basically the same hardware minus the front camera and half the ram? Their excuse doesn't fly. Either way this csr doesn't know anything anyway.
Sent from my HTC_Flyer_P512_NA using XDA
Even if the CSR knows nothing, what's been said before still applies. If HTC considered updating the Flyer to ICS, we would have seen leaked ROMs or at lease some leaked shots or videos of the device running it.
That being said, I highly doubt HTC plans any updates for us.
Cor-master said:
Not compatible, lmao whatever. Why is it so hard for tech support people to just say "I apologize but I am just an employee and I am uninformed of these kind of decisions ".
Sent from my HTC Flyer P510e using XDA Premium HD app
Click to expand...
Click to collapse
Actually, that's not quite true. While they may not be part of the decision-making process, someone in HTC management drafted a response for the reps communicating with customers. This is the information that has been approved to share outside the company by this person. Someone is Legal or PR may have more information, but techs and CSRs only have what management gives them.
jsimonson0 said:
Actually, that's not quite true. While they may not be part of the decision-making process, someone in HTC management drafted a response for the reps communicating with customers. This is the information that has been approved to share outside the company by this person. Someone is Legal or PR may have more information, but techs and CSRs only have what management gives them.
Click to expand...
Click to collapse
I would guess this verbage came from HTC corporate because
this quote "This is because this update is not compatible with this device. HTC has tested this update extensively on the HTC Flyer and can confirm that this device is not capable of running this update. "
..............is straight out the Google / Vendor Android support agreement
Yeah the one where Google tried to force all the vendors to support with updates for 18 months. No vendor would sign up to that, so they inserted this escape clause in the agreement. 18 months unless THE MANUFACTURE DETERMINES THAT THE DEVICE IS NOT COMPATIBLE with the update.
It doesn't matter anyway, any update we get will just be slow, laggy, and buggy. It would be nice for developers but then again the hc update was so bad developers couldn't fix it either so yeah it doesn't matter.
Anyway I say the csr doesn't know what he's talking about because this is the third different thing they've said recently. They told me on Facebook that they are still evaluating, they told another member August, and they told the op its not compatible. Who's actually giving the right answer?
Sent from my HTC PH39100 using XDA
A honeycomb minor upgrade for the current bugs would be much better and more probable if many users mention the GPS issue since it's important. This update might bring other minor bugs if demanded a fix for the Current honeycomb.
j510 said:
A honeycomb minor upgrade for the current bugs would be much better and more probable if many users mention the GPS issue since it's important. This update might bring other minor bugs if demanded a fix for the Current honeycomb.
Click to expand...
Click to collapse
I think it would be the better option. An ics update would just be rushed and buggy. Fixing honeycomb would do more good. It's more than just Gps, honeycomb runs slower, and uses more battery. I don't care about hardware buttons though, honeycomb isn't designed to use them anyway and I prefer the virtual buttons as they are better placed.
Sent from my HTC_Flyer_P512_NA using XDA
Since Skype updated to version 4 on Android, the DNA is no longer being supported and you cannot download the new version. Here is what the Skype representative had to say:
Thank you for your reply.
We appreciate you taking time to provide the additional information that we have requested so that we can investigate further on why you are unable to download and install Skype on your device.
We have reviewed our resources and asked our specialized team and we are sorry to inform you that unfortunately, your device is currently not supported by Skype.
We are continuously working hard to create Skype versions that support new/other devices. However creating new versions take time and may not be available in the near future. As soon as a new version is released it will be posted on our website.
We ask for your patience and understanding.
Should you need more assistance, feel free to contact us again.
Best regards,
Roan Charyl
Skype Customer Service
Click to expand...
Click to collapse
Me:
Yeah, I know it's not supported. The question is why? It's a current phone with very decent specs even now that it is around 7 months old. Are you really gonna tell me that a phone such as the DNA is not supported? What's wrong? It was supported just fine before this ****ty update you decided to put out. But seriously, even if you decide not to officially support it, why not allow the option for us to still download it? I'm sure the DNA can handle it..
Very disappointed in Microsoft.. I await your reply.
Click to expand...
Click to collapse
Hello XXXX,
We understand your concern regarding the problem you experienced downloading Skype on your android device. We appreciate the opportunity to assist you with this matter.
We can certainly understand that you wish to use the latest version of Skype for android on your device. As of yet, Skype can only support version 3.2 on your device.
Rest assured that our development team is already looking into this matter. In the meantime, we kindly ask you to stand by for the future releases of Skype, and we apologize for the inconvenience.
You can also view the release notes here:
http://developer.skype.com/releasenotes
Should you need more assistance, feel free to contact us again.
We’d also like to advise you to update your Skype profile with the latest details. This will help us to provide you with the best possible solution more quickly and protect your account from abuse.
To learn how to update your Skype profile:
https://support.skype.com/faq/FA12314/
Best regards,
Jose E.
Skype Customer Service
Click to expand...
Click to collapse
I'm still not satisfied with your response. I want the technical reason why it is not being supported. Please respond.
Click to expand...
Click to collapse
Hello XXXX,
Thank you for your reply.
We are sorry to hear that your HTC Android DNA device is currently not supported at this time. Allow us to look more closely into this.
We know how much you wanted to use Skype on your device.
Please be assured that we are working hard to implement performance and usability improvements as well as new features and new devices that will be supported by Skype.
We will inform our development departments about this so that it will be implemented in the near future.
Should you need more assistance, feel free to contact us again.
We’d also like to advise you to update your Skype profile with the latest details. This will help us to provide you with the best possible solution more quickly and protect your account from abuse.
To learn how to update your Skype profile:
https://support.skype.com/faq/FA12314/
Best regards,
Jayvee M.
Skype Customer Service
Click to expand...
Click to collapse
I would still HIGHLY APPRECIATE a TECHNICAL REASON as to why the DNA is not supported. Not "I'm sorry, we'll look into it"
Click to expand...
Click to collapse
Hello XXXX,
Thank you for your reply.
We are here to further explain things regarding the compatibility of HTC Android DNA device with Skype.
Please be advised that Skype is currently not supported on the said device because, Skype have not yet created a software that will match the system requirements of HTC Android DNA, but our developer is working hard on adding this feature in the near future.
Should any further issues arise, please feel free to contact us again.
We’d also like to advise you to update your Skype profile with the latest details. This will help us to provide you with the best possible solution more quickly and protect your account from abuse.
To learn how to update your Skype profile:
https://support.skype.com/faq/FA12314/
Best regards,
Dominic M.
Skype Customer Service
Click to expand...
Click to collapse
You love giving broad and general answers don't you? I want the SPECIFIC REASON why it is not supported. Give me an articulable reason. Is the processor not supported? Is the screen resolution not supported? WHAT IS IT?
Click to expand...
Click to collapse
Hello XXXX,
We appreciate your response and we do understand that you would like to know why Skype isn't supported on your device. We'll do our best to explain this for you.
We are always making sure that improvements are being made and new versions are being released. For now, we are still in the process of adding latest versions of Skype on different devices. We are working on adding more phones all the time, but we are not able to provide you with an exact time frame for when your device may be supported.
Should you need more assistance, feel free to contact us again.
Best regards,
Jackie Lyn D. G.
Skype Customer Service
Click to expand...
Click to collapse
I would still appreciate a real response.
Click to expand...
Click to collapse
Hello XXXX,
We understand that you'd like to know why your device is not supported by Skype.
To clarify, the new 4.0 version of Skype is compatible with Android phones only. As we can see, the HTC Android DNA has the specifications of a "phablet". This means that it is a phone but has the size of a small "tablet" device.
Although most Android phones are supported by the new version of the Skype application, some are left incompatible due to the size, resolution and specification designs of the application. For this, we apologize for we are unable to provide a specific reason why it is not yet supported but we assure you that we are working on developing a version that would work with your device in the future.
We hope that we have given you an idea and we thank you for your time.
Best regards,
Trisha M.
Skype Customer Service
Click to expand...
Click to collapse
download and install manually
http://play.apkshared.net/store/apps/details?id=com.skype.raider
Works fine
alejobog said:
download and install manually
http://play.apkshared.net/store/apps/details?id=com.skype.raider
Click to expand...
Click to collapse
Worked perfectly. Didn't detect any viruses in it and it works perfectly.... **** you Microsoft for turning Skype into ****.
I added my back and forth with Skype in the OP. So infuriating...
terrorist96 said:
I added my back and forth with Skype in the OP. So infuriating...
Click to expand...
Click to collapse
People like you make me glad I no longer work in customer service.
Sent from my Nexus 7 using xda app-developers app
croppz said:
People like you make me glad I no longer work in customer service.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
...why? OP asked a simple question, and that was what the technical reasons reasons were for the latest Skype not being supported on the DNA, and the rep just kept giving vague answers and never answered his question.
shobon said:
...why? OP asked a simple question, and that was what the technical reasons reasons were for the latest Skype not being supported on the DNA, and the rep just kept giving vague answers and never answered his question.
Click to expand...
Click to collapse
Yeah, seriously. It's people like croppz that make me hate customer service to begin with.
shobon said:
...why? OP asked a simple question, and that was what the technical reasons reasons were for the latest Skype not being supported on the DNA, and the rep just kept giving vague answers and never answered his question.
Click to expand...
Click to collapse
Pretty clear that wasn't a human rep...
Even if it was, he/she probably has no clue why it isn't supported and may not even speak English well enough to explain it.
alejobog said:
download and install manually
Click to expand...
Click to collapse
I installed this and it is waaay faster than 3. If anything is unsupported, it should be 3, not 4.
terrorist96 said:
Yeah, seriously. It's people like croppz that make me hate customer service to begin with.
Click to expand...
Click to collapse
I was actually fairly good at my job and explained things to the best of my ability. But the moment you cussed at me, I would probably tell you to speak/act like a damn adult. If you want ro be respected, you have to give it as well. That person could have easily told you to piss off for being a whiny kid. Obviously that rep didn't know why it wasn't supported, you made yourself look like a big baby with your language and use of caps lock. You could have easily asked to be transferred to someone who may know, such as his/her manager or supervisor. Not everyone is as tech savvy as the people on this forum, cut them a damn break.
croppz said:
I was actually fairly good at my job and explained things to the best of my ability. But the moment you cussed at me, I would probably tell you to speak/act like a damn adult. If you want ro be respected, you have to give it as well. That person could have easily told you to piss off for being a whiny kid. Obviously that rep didn't know why it wasn't supported, you made yourself look like a big baby with your language and use of caps lock. You could have easily asked to be transferred to someone who may know, such as his/her manager or supervisor. Not everyone is as tech savvy as the people on this forum, cut them a damn break.
Click to expand...
Click to collapse
I don't agree with your two shots fired at each other. To speak on the issue though if the rep doesn't know they should transfer the person not reword the same response over and over.
Sent from my HTC6435LVW using Tapatalk 2
I've added additional communication with a Skype representative:
Me:
I would still appreciate a real response.
Click to expand...
Click to collapse
Hello XXXX,
We understand that you'd like to know why your device is not supported by Skype.
To clarify, the new 4.0 version of Skype is compatible with Android phones only. As we can see, the HTC Android DNA has the specifications of a "phablet". This means that it is a phone but has the size of a small "tablet" device.
Although most Android phones are supported by the new version of the Skype application, some are left incompatible due to the size, resolution and specification designs of the application. For this, we apologize for we are unable to provide a specific reason why it is not yet supported but we assure you that we are working on developing a version that would work with your device in the future.
We hope that we have given you an idea and we thank you for your time.
Best regards,
Trisha M.
Skype Customer Service
Click to expand...
Click to collapse
Dumbest explanation.. but at least it's something.
terrorist96 said:
I've added additional communication with a Skype representative:
Me:
Dumbest explanation.. but at least it's something.
Click to expand...
Click to collapse
Hmm with that logic wonder if it's supported on the s4 lol
Sent from my VIPER DNA
Rejoice, my friends. Skype has been updated and the DNA is once more supported. All I can say is that it took them long enough! It shoulda been supported from the beginning.
http://www.droid-life.com/2013/10/2...:+DroidLife+(Droid+Life)&utm_content=Facebook
Sent from my SCH-I535 using Tapatalk
Just a company who thought they could add Google play without permission. Google will shoot down their request and people will have to sideload like we do on gg
Sent from my SCH-I605 using Tapatalk
...you're on XDA. And you're worried about play store access.
I reiterate...
...you're on XDA? And worried about play store access?
I'll make something that roots the device and sideloads the app store and google services all in one button. Don't worry your pretty little head. If that's the only thing they get wrong, then it's still the best device to date.
ClearD said:
...you're on XDA. And you're worried about play store access.
I reiterate...
...you're on XDA? And worried about play store access?
I'll make something that roots the device and sideloads the app store and google services all in one button. Don't worry your pretty little head. If that's the only thing they get wrong, then it's still the best device to date.
Click to expand...
Click to collapse
That's not my point! They lied to the consumer and cannot be trusted as a whole. They have been funded on kickstarter based on a lie, not just a small lie, but a giant fraudulent, refund my $ you bastards sized lie.
Root or no root, they sold it as a Google Play store accessible device. And it isn't!
Sent from my SCH-I535 using Tapatalk
kevinb77 said:
That's not my point! They lied to the consumer and cannot be trusted as a whole. They have been funded on kickstarter based on a lie, not just a small lie, but a giant fraudulent, refund my $ you bastards sized lie.
Root or no root, they sold it as a Google Play store accessible device. And it isn't!
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
They're still working on it, actually, and my understanding is that no 240x240 screen sized device will be capable of supporting it under android 4.3, so they may have it out when they update to 4.3, pending Google's say-so.
So a device that does not have certification for a version of Android that doesn't even exist yet is a fraud?
As far as it not coming on the Android 4.2.2 version, that was public knowledge back in early September.
Oh BTW
"While all efforts are made to ensure timely completion of software functions, software development too can have unforseeable delays which may result in software functions being delivered in an update after a product has shipped."
On the Omate KS page since Aug 21st 2013
Hell. At least they updated you about it vs threatening folks publicly when ever anybody brought up any real issues.
BAWWWWWWWWWW QQ more. This isn't new knowledge and you're an idiot for thinking a company is a fraud because they hit a hiccup they didn't count on when bringing their product to the US.
This is XDA. You're complaining in the wrong place.
Sent from my Galaxy Nexus using Tapatalk 2
kevinb77 said:
That's not my point! They lied to the consumer and cannot be trusted as a whole. They have been funded on kickstarter based on a lie, not just a small lie, but a giant fraudulent, refund my $ you bastards sized lie.
Root or no root, they sold it as a Google Play store accessible device. And it isn't!
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Are you serious?!? Name at least one crowdfunding campaign that treated their backers with as much respect, which had as many detailed updates, which had stayed on schedule, which has worked so hard around the globe? They came up front about Play store hiccup and even offered an alternative of another on-line store until they will resolve licensing issue with Google (which btw they are working on actively).
I don't understand everyone defending this "upfront" action they decided to take after a Google exec put the kabash on the Play store on this device last week. But I work for a manufacturer of medical devices and if we advertise something to be in our product it has to be there or we would get our assess sued into bankruptcy. My point was that they should have never advertised the device as a Google Play store capable device if they didn't have all their ducks in a row. Business wise, it's unethical and in other markets even criminal.
Sent from my SCH-I535 using Tapatalk
Probably because we aren't assholes.
Sent from my Galaxy Nexus using Tapatalk 2
kuronosan said:
Probably because we aren't assholes.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
No need for name calling man. I'm just trying to wrap my head around this situation.
Sent from my SCH-I535 using Tapatalk
I wasn't calling you one. I will say none of your posts indicated you were trying to understand this so much as belittling those who don't agree with you.
If you want to discuss it, let's discuss it. Don't patronize people.
Sent from my Galaxy Nexus using Tapatalk 2
kuronosan said:
I wasn't calling you one. I will say none of your posts indicated you were trying to understand this so much as belittling those who don't agree with you.
If you want to discuss it, let's discuss it. Don't patronize people.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I certainly was not trying to belittle anyone in the XDA universe.
But the solution of sideloading the Play Store apk is unsettling to me. I own an OUYA and was an early adopter of one of the first Android tablets, the Viewsonic G-book. I have also been rooting and roming since the DROID 1. While ROMS and sideloading is great, it's just unstable and in some situations becomes a full-time job of keeping up with updates and fixes.
I love messing with my devices as much as anyone else here, but for once I'd like to just buy an Android device that I didn't feel the need to have to change in someway, and spending upwards to $300 on an Android device in 2013 with its fair amount of promises should deliver on them.
Sent from my Nexus 10 using Tapatalk HD
I agree with you completely and feel the same way but we need to draw the line here at calling it fraud.
I'm comfortable enough with side loading that it isn't an issue but the developer model is what is being discussed. November 30th is a long ways away in shipping terms and until they definitively say no I just think it's better not to get up in arms about it. Let them do their thing. Believe me when I say that if they screw this up they will sink.
Sent from my Galaxy Nexus using Tapatalk 2
kevinb77 said:
I don't understand everyone defending this "upfront" action they decided to take after a Google exec put the kabash on the Play store on this device last week.
Click to expand...
Click to collapse
ORLY. AGAIN, the play store (Google Services) issue was a matter of public knowledge for over a month.
kevinb77 said:
My point was that they should have never advertised the device as a Google Play store capable device if they didn't have all their ducks in a row. Business wise, it's unethical and in other markets even criminal.
Click to expand...
Click to collapse
Should they have removed the mention of Play Store being included back in early Sept? In my opinion yes. The release that recently came out should have also been done back then as well. "unethical"? Maybe. Criminal? No. The disclaimer that was a the bottom of their KS since day one covers their ass. Period, end of story, thanks for playing.
kuronosan said:
I agree with you completely and feel the same way but we need to draw the line here at calling it fraud.
I'm comfortable enough with side loading that it isn't an issue but the developer model is what is being discussed. November 30th is a long ways away in shipping terms and until that definitively say no I just think it's better not to get up in arms about it. Let them do their thing. Believe me when I say that if they screw this up they will sink.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
All the KS units are in the clear. The pre-orders may be another matter.
In my book, the campaign of AI Watch is fraudulent. Regarding Omate, I have a pretty good feeling that even if they would have published this disclaimer while campaign was active - they still would have gotten as much supporters/backers because for a lot of the people not including Google play store is not a show stopper. With a ways around it (sideloading), and alternative store, and active updates about working with Google to resolve this officially, I still say they built a strong community trust.
Btw, with Google planning to release their own smartwatch and probably a pressure from tanking Gear, something tells me there are political reasons for Google to continue delaying their decision. Just my conspiracy theory
vectron said:
In my book, the campaign of AI Watch is fraudulent.
Click to expand...
Click to collapse
At least Omate have admitted that Google Play support won't be there out the box, unlike AI Smartwatch, which is in the same position. They are still giving the impression it comes with Play store.
ClearD said:
...you're on XDA. And you're worried about play store access.
Click to expand...
Click to collapse
I think its really funny how people are complaining so much about it. i mean i am disappointed my self as its part of why i've pre ordered the 8gb 1gb omate truesmart but it wasn't the main reason the main reason is because its the best smart watch there is so far. I'm no programmer but I can still install apps etc so it wont be too hard for people to install them, them self's once someone provides us with them to install.
as for no smart watches coming with play store i have the omate prototype on my wrist right now (re-branded as simvalley aw-414.go) and it has play store built into the rom. i know because i factory reset it and it was still there. that being said i hope they make an update for the one I'm wearing right now as it has some terrible bugs on the ui that make it not so good for using some apps show multiple copy's of their icons and you can not remove any of them without uninstalling said apps, after you put so many apps on it some start to vanish and can only be seen if you search for them, it looks like they tried hybrid the app drawer and the home screens as their is no home screens so no widgets or only showing apps you want to see. it also has folders but their useless as you can only put 3 apps in them. it becomes useless if i install a different launcher to fix the other issues. do you think omate firmware would work on it ? because the firmware thats on it says omate_hw2.0_20130923.1 and the model number says omate too.
if someone releases firmware for it that works properly it would be not so bad and very similar to the lower spec omate internals wise? as it seems to be reasonable for its specs if you ignore those software bugs that should have been fixed before release.
NachTSS said:
I think its really funny how people are complaining so much about it. i mean i am disappointed my self as its part of why i've pre ordered the 8gb 1gb omate truesmart but it wasn't the main reason the main reason is because its the best smart watch there is so far. I'm no programmer but I can still install apps etc so it wont be too hard for people to install them, them self's once someone provides us with them to install.
as for no smart watches coming with play store i have the omate prototype on my wrist right now (re-branded as simvalley aw-414.go) and it has play store built into the rom. i know because i factory reset it and it was still there. that being said i hope they make an update for the one I'm wearing right now as it has some terrible bugs on the ui that make it not so good for using some apps show multiple copy's of their icons and you can not remove any of them without uninstalling said apps, after you put so many apps on it some start to vanish and can only be seen if you search for them, it looks like they tried hybrid the app drawer and the home screens as their is no home screens so no widgets or only showing apps you want to see. it also has folders but their useless as you can only put 3 apps in them. it becomes useless if i install a different launcher to fix the other issues. do you think omate firmware would work on it ? because the firmware thats on it says omate_hw2.0_20130923.1 and the model number says omate too.
if someone releases firmware for it that works properly it would be not so bad and very similar to the lower spec omate internals wise? as it seems to be reasonable for its specs if you ignore those software bugs that should have been fixed before release.
Click to expand...
Click to collapse
I'm sure if it doesn't work right out of the box, we can make you a rom from the Omate that will work quite easily.
Sent using XDA-funded carrier pigeons
ClearD said:
I'm sure if it doesn't work right out of the box, we can make you a rom from the Omate that will work quite easily.
Sent using XDA-funded carrier pigeons
Click to expand...
Click to collapse
It does not sadly. I mean its still useable but the issues it does have make it not very good to use so it really needs a rom that works properly.
the rom thats on it is custom build version: OMATE_HW2.0_20130923.115849 and the model number is listed as OMATE.
but yeah I'd be really grateful if someone does make a custom rom for it that works properly and tells me which google play store version to install and were to get the apk etc, I'm also guessing they would need to make a rooting app for it too so it could be flashed tho right?
Sorry if I breaking forum rules but I can't post on "Android Pay" thread. It says I haven't entered image verification????
Anyway....
Have Some BAD NEWS!!! on this subject guys.
Have been emailing customer services over the last few weeks, to try to resolve the problem that is Android Pay. Had an email back at the beginning of the month saying and I quote
"Hello friend,
We haven't got answers from our technician.They are still working on it.Pls wait for more days.
Best Regards,
Lynn
Team Elephone"
Been on Holiday and haven't had time to chase it up until lately. Not some days, but 3 weeks have passed and 2 software updates. I emailed customer services again for an update as I hadn't heard anything. Again got an email from Lynn and here is her email response
"Hello friend,
Sorry to tellyou that the problem can't be solved so far.
P9000 doesn't support Android Pay.
Best regards,
Lynn
Team Elephone"
No resolution, so its up to you guys now to continue to spread the word for Elephone's customers services and technical support as it's useless to me. I will sell it and get something else that works fully. I bought this device with good will. As it was one of the few devices with NFC around that price range. Stupidly I thought Android Pay would just work!!! Clearly not. Lesson learnt!!!
This is the same response I posted on the Elephone forum BTW
It's not up to Elephone to make it work, it's up to Google.
They need to have a signed, certified, and approved by banks OS to make it work.
So basically Android Pay will only work on Nexus, HTC, Samsung and LG phones. All major manufacturers. It doesn't even work on OnePlus phones, as it runs Cyanogenmod.
Also, your phone has to have a locked bootloader, stock recovery and has to be unrooted for AndroidPay to work.
It's a ridiculous requirement that makes 80% of Android phones not compatible. Read the comments on Google Play, you will see the disappointment.
Google says they will try to negotiate with the banks to require fewer security measurements, but I wouldn't hold my breath.
Again. Not Elephone's fault. Not up to them.
Nonsense!!!!! OnePlus 3 comes with Android Pay pre-installed. So an uninformed thing to say. My handset has a locked bootloader, stock recovery and is unrooted. It also works with various banking apps So YES!!! it is down to Elephone to sort the certification out. This is the response I got from Google themselves:-
"Hi , Unfortunately, the Elephone P9000 is running test-keys that were not registered with Android's Compatibility Test Suite. Until the manufacturer resolves this, all users on Elephone P9000 devices will be unable to use Android Pay. Please feel free to contact the manufacturer to ask about their plans for enabling you to get setup.
Edit review
If you would like to discuss your issues in more detail with the developer, you can contact the developer directly by emailing Google Inc. or replying to this email.
Developer replies must adhere to the Posting Guidelines. If you have concerns about the developer's reply to your review, please contact Google.
If you don't want to receive further notifications when developers reply to your reviews, you may opt out.
Sincerely,
The Google Play Team"
empy16 said:
It's not up to Elephone to make it work, it's up to Google.
They need to have a signed, certified, and approved by banks OS to make it work.
So basically Android Pay will only work on Nexus, HTC, Samsung and LG phones. All major manufacturers. It doesn't even work on OnePlus phones, as it runs Cyanogenmod.
Also, your phone has to have a locked bootloader, stock recovery and has to be unrooted for AndroidPay to work.
It's a ridiculous requirement that makes 80% of Android phones not compatible. Read the comments on Google Play, you will see the disappointment.
Google says they will try to negotiate with the banks to require fewer security measurements, but I wouldn't hold my breath.
Again. Not Elephone's fault. Not up to them.
Click to expand...
Click to collapse
OnePlus 3, maybe. Not the older ones though. I can literally post screenshots of users complaining.
The OnePlus 3 is running OxygenOS. The older ones Cyanogenmod, which, I do not think will be supported. Ever.
Sooo I'm not the one who is uninformed. (A billion exclamation marks)
Lastly, what's the point being on XDA-Developers if you have a locked bootloader?
Google Wallet used to be much more open, all you needed was a device with an NFC.
Now you need to adhere to some ridiculous security measurements...
Elephone is running a modified version of Android. I don't think they will ever get the "test-keys" registered.
You are both ridiculously misinformed on the matter.
Elephone needs to switch from signing their ROM with test-keys to signing it with release-keys. If you want to know the difference between the two then please search.
empy16 said:
OnePlus 3, maybe. Not the older ones though. I can literally post screenshots of users complaining.
The OnePlus 3 is running OxygenOS. The older ones Cyanogenmod, which, I do not think will be supported. Ever.
Sooo I'm not the one who is uninformed. (A billion exclamation marks)
Lastly, what's the point being on XDA-Developers if you have a locked bootloader?
Google Wallet used to be much more open, all you needed was a device with an NFC.
Now you need to adhere to some ridiculous security measurements...
Elephone is running a modified version of Android. I don't think they will ever get the "test-keys" registered.
Click to expand...
Click to collapse
Therefore it is down to them. I wish I would have known this before I bought the damned thing. Other than that, not a bad handset for that cash.
I was merely quoting an email I got this morning from Elephone and an email I got from Google a few weeks ago. I was not being informed or misinformed, or trying to be clever or anything. Just letting everyone know what the outcome was. End of story. Thanks!
Wow people here are harsh and not a bit helpful so far!!!
Jonny said:
You are both ridiculously misinformed on the matter.
Elephone needs to switch from signing their ROM with test-keys to signing it with release-keys. If you want to know the difference between the two then please search.
Click to expand...
Click to collapse
Jonny said:
You are both ridiculously misinformed on the matter.
Elephone needs to switch from signing their ROM with test-keys to signing it with release-keys. If you want to know the difference between the two then please search.
Click to expand...
Click to collapse
Everyone's ridiculously misinformed! Misinformation all around. On the house.
Getting back on topic, are you saying that anyone who makes a ROM and signs it with release-keys instead of test-keys can make a Google-Pay-friendly ROM? That wouldn't make sense? I don't know. This info doesn't just lie around, so apologies if I sound daft.
Cheers
I'm going to jump on the "wish I had Android Pay" bandwagon.
I use contactless payment all the time and have backed the Pagare strap for my Pebble Time Steel watch but that has been delayed until next year, so in the interim it seems I can only use cards. Would like to be able to leave my wallet at home sometimes.
So is the only solution likely to be if Elephone themselves stop signing their roms with test keys, and use release keys instead, and users who are on custom roms go back to using the standard one?
jc-xjr said:
I'm going to jump on the "wish I had Android Pay" bandwagon.
I use contactless payment all the time and have backed the Pagare strap for my Pebble Time Steel watch but that has been delayed until next year, so in the interim it seems I can only use cards. Would like to be able to leave my wallet at home sometimes.
So is the only solution likely to be if Elephone themselves stop signing their roms with test keys, and use release keys instead, and users who are on custom roms go back to using the standard one?
Click to expand...
Click to collapse
From what I've seen, yes
Sent from my P9000 using Tapatalk
I asked Elephone on their FB page if they knew when Android Pay would be supported on P9000.
Reply:
"Not at this time, still in R&D, will update when we have solid news"
Disappointing
FWIW I have read that it's not possible to get Android Pay working on phones with unlocked bootloader, or Cyanogenmod. Also Chinese phones generally.
As such, not sure how I just managed to set it up on my wife's Oneplus One running CM13. Added card, verified, no error messages.
I thought the OPO had an unlocked bootloader from stock, and it's still running CM13 not Oxygen OS?
If so, why can't we get Android Pay on P9000 in the CM13 ROM that is being developed?
I think it was something to do with the rom signing keys, I wish they would sing the rom with release keys instead.
JakesDen said:
I think it was something to do with the rom signing keys, I wish they would sing the rom with release keys instead.
Click to expand...
Click to collapse
That's the first part of it, there are other parts if the CTS that need to pass as well but signing a ROM with test keys is a big deal breaker as it really isn't secure.
Jonny said:
That's the first part of it, there are other parts if the CTS that need to pass as well but signing a ROM with test keys is a big deal breaker as it really isn't secure.
Click to expand...
Click to collapse
they should focus on doing that and and relicing the source for stuff so we can port over cyanogen and ubuntu touch.
Slightly OT:
I found a workaround that suits for me to pay with my p9000 in Germany.
Root and XPosed needed, so some MIGHT be out here. I'm using rootcloak and device Faker in combination with the App boon.
OT OFF
Gesendet von meinem P9000 mit Tapatalk
arhornberg said:
Slightly OT:
I found a workaround that suits for me to pay with my p9000 in Germany.
Root and XPosed needed, so some MIGHT be out here. I'm using rootcloak and device Faker in combination with the App boon.
OT OFF
Gesendet von meinem P9000 mit Tapatalk
Click to expand...
Click to collapse
Can you give a step by step guide?
Sent from my P9000 using Tapatalk
I have had Barclays Pay working on my phone for a few weeks now and that has no issues yet!
smartjim25 said:
I have had Barclays Pay working on my phone for a few weeks now and that has no issues yet!
Click to expand...
Click to collapse
I've been using it since I got the phone and found out Android Pay doesn't work. The only time I had issues wss when I updated to the latest Elephone OTA update. It completely broke Barclaycard Pay and the only way I could get it working again was a full wipe of the device.
daesimps said:
I've been using it since I got the poo home and found out Android Pay doesn't work. The only time I had issues wss when I updated to the latest Elephone OTA update. It completely broke Barclaycard Pay and the only way I could get it working again was a full wipe of the device.
Click to expand...
Click to collapse
You take your poo for walks? Lol that's gotta be typo of the year!
Sent from my Elephone P9000 using XDA Labs