Amazon app store - no updates? - Atrix 4G Q&A, Help & Troubleshooting

I've noticed I've only gotten like 2 updates among the 15 or so apps I have in that store during the time I've used it. Kinda strange...
Just now I compared my version number in Gentle Alarm (2.6.14AM) to the version number in the app store (3.1.3). Clearly I'm not receiving the updates...
Anyone know what the deal is? Is it because the Atrix isn't officially supported by the app store yet?

I have this problem also, and had it also on my aria running cm7, it seemed the only app that got updates was angry birds
Sent from my MB860 using XDA App

thebeardedchild said:
I've noticed I've only gotten like 2 updates among the 15 or so apps I have in that store during the time I've used it. Kinda strange...
Just now I compared my version number in Gentle Alarm (2.6.14AM) to the version number in the app store (3.1.3). Clearly I'm not receiving the updates...
Anyone know what the deal is? Is it because the Atrix isn't officially supported by the app store yet?
Click to expand...
Click to collapse
Were you comparing your version number to the.most current version in the Amazon AppStore or android market? I sent an email to Amazon about their slow updates (they are slower at releasing updates than in the android market) and they basically said their approval process might make it take longer for apps and updates to get approved.
Sent from my MB860

Amazon is fantastically slow in releasing updates, it is not related to the phone model. Amazon claims that they really review each update for security etc. so if that's true it's a good thing that they are taking their time.

Spectre51 said:
Were you comparing your version number to the.most current version in the Amazon AppStore or android market? I sent an email to Amazon about their slow updates (they are slower at releasing updates than in the android market) and they basically said their approval process might make it take longer for apps and updates to get approved.
Sent from my MB860
Click to expand...
Click to collapse
That's what I thought was going on. Amazon doesn't want to get screwed over approving an app/update that starts stealing data similar to what happened a few months ago with the Android Market.

Well I compared Amazon's to the markets, and the versions were off for the reasons you explained. I knew about that...but the app ON my phone isn't up to the same version that the Amazon app store says it should be. Some I'm just not getting the updates pushed to my phone... I've noticed a couple other apps aren't updated as well as this one, but the version numbers aren't so drastically off as Gentle Alarm is. I emailed the app developer and he said he couldn't explain it but would send me the update himself if need be, but I also emailed Amazon and haven't heard back yet. Not really expected them to blow me off or anything...I typically trust Amazon but we'll see.

ive noticed this too... i check my market like 4 times a day for updates (total update whore ) and i always get a couple each day... hardly ever for my amazon apps though.

Related

Apps show as purchased in Market

I've had the Minecraft apk from a friend that bought it. Now with the sale, I was going to buy it myself but it shows as Purchased and it doesn't even try to buy it(says cant download app wasn't purchased). I'm suspecting this is because Titanium Backup Market doctor. I even tried a full wipe of the ROM and no change. Older Market shows it normally, but the price isn't right(it's the normal price, not the 10 cent sale). Even the web based Market shows as Purchased. Can anyone help? I would really love to buy it
Yes my credit card works fine, I bought SwiftKey and Fieldrunners 2 minutes ago.
Exact same thing is happening for me with Soundhound (paid). I uninstalled the non-market version, and it shows purchased on both the Market website & app. I just tried uninstalling Market updates, force stop, clear data, reboot.... and the market still shows "purchased".
I also previously used TB Market Doctor. I've already unlinked the app using Market Doctor.
EDIT: I guess Google heard me. Now it's showing not purchased on the web & phone. Now I purchased it and it's working. Thanks Larry! (I think?)
roo5ter said:
Exact same thing is happening for me with Soundhound (paid). I uninstalled the non-market version, and it shows purchased on both the Market website & app. I just tried uninstalling Market updates, force stop, clear data, reboot.... and the market still shows "purchased".
I also previously used TB Market Doctor. I've already unlinked the app using Market Doctor.
EDIT: I guess Google heard me. Now it's showing not purchased on the web & phone. Now I purchased it and it's working. Thanks Larry! (I think?)
Click to expand...
Click to collapse
Did you email them or do something else? It still shows purchased for me..
freemini said:
Did you email them or do something else? It still shows purchased for me..
Click to expand...
Click to collapse
+ 1 for this, I'm having the exact same issue.
Sent from my HTC Sensation using xda premium
I have just logged in to my Android Market account and used the "report a problem" link next to the three apps I am having trouble with to report this to Google. Fingers crossed they can reset/unlikely them so that I can buy the genuine apps in the ten pence sale.
Sent from my HTC Sensation using xda premium
I don't know, that means they answer and fix it in less than 6-8 hours. Let me know if you're successful as I'm interested in fixing this problem if it happens again.
damn! got the same thing happening with Beautiful Widgets...grrr!
I would also like to know how to resolve this...
I want to purchase Flick Golf, but I can't download it because I already "purchased" it
I also have this issue, and have been trauling the internet for days for a solution, of which there appears to be none at present.
I have also used the report problem link but have had no response as of yet.
I had the same problem with adw launcher ex but I solved using my old phone that is running the 2.2.6 version of the market. I believe you don't strictly need an old phone to do it, maybe just downgrading the market could help .
It didn't show the app as purchased but with the original price (2.33€ or something like that), but when I went on to check out, it showed me 0,12€ (0,12€ and not 0,10€ for, as I read in the email I received from google, italian IVA, the same as VAT) and so I completed the order.
I hope this fixed the problem forever.
GallStones said:
I had the same problem with adw launcher ex but I solved using my old phone that is running the 2.2.6 version of the market. I believe you don't strictly need an old phone to do it, maybe just downgrading the market could help .
It didn't show the app as purchased but with the original price (2.33€ or something like that), but when I went on to check out, it showed me 0,12€ (0,12€ and not 0,10€ for, as I read in the email I received from google, italian IVA, the same as VAT) and so I completed the order.
I hope this fixed the problem forever.
Click to expand...
Click to collapse
Thanks, that worked. The price changes to 0.10€ just before you check out.
Ronok said:
Thanks, that worked. The price changes to 0.10€ just before you check out.
Click to expand...
Click to collapse
I managed to get the old market on my Sensation, find the application I want and it now let's meet buy... But, I click buy, then accept permissions, and the checkout where it shows my card number has a 'buy' button at the bottom, but no sale price... Is there a further screen after this, or has Google pulled the discount?
Sent from my HTC Sensation using xda premium
Just answered my own question, clicked buy on Endomondo Prof and was charged full price, not the sale offer. Oh well, it was only only 69p anyway.
At least I know what to do if any other apps come up in the sale. Cheers fellas.
Sent from my HTC Sensation using xda premium
GallStones said:
I had the same problem with adw launcher ex but I solved using my old phone that is running the 2.2.6 version of the market. I believe you don't strictly need an old phone to do it, maybe just downgrading the market could help .
It didn't show the app as purchased but with the original price (2.33€ or something like that), but when I went on to check out, it showed me 0,12€ (0,12€ and not 0,10€ for, as I read in the email I received from google, italian IVA, the same as VAT) and so I completed the order.
I hope this fixed the problem forever.
Click to expand...
Click to collapse
I tried that method, even downgraded to DI18(Samsung Epic 4g), but my Credit Card is greyed out
but i purchased other apps recently with the same card
Damn it, I completely forgot about Android's refund feature. I would've tried getting Minecraft with the old market even though it said the old price.. well maybe it will get cheap again(like a last day finale)
I had the same problem when trying to purchase Shazam yesterday. I previously had the app installed (a cracked one), but I removed it before purchasing. When I purchased, it said it went through, but when I went to download it, it says I havent purchased it. I emailed google, they said they were having problems and that it should be fixed in a few hours. They emailed me back and told me it was fixed, but it was still showing as purchased in my market. Now that the sale is over, i guess I'm screwed out of it now.
sitlet said:
I had the same problem when trying to purchase Shazam yesterday. I previously had the app installed (a cracked one), but I removed it before purchasing. When I purchased, it said it went through, but when I went to download it, it says I havent purchased it. I emailed google, they said they were having problems and that it should be fixed in a few hours. They emailed me back and told me it was fixed, but it was still showing as purchased in my market. Now that the sale is over, i guess I'm screwed out of it now.
Click to expand...
Click to collapse
Have you tried downgrading your market app to v2.x as said before?
For me and others was the only way to fix the problem...
same issues...
where would i get the old APK for market... i dont have an old phone to use
Here you go!
Br
Send from my laptop using xda premium
thanks ...is that clockwork flashable
EDIT...its not... i got it to work(mount system/app copy to directory.reboot)
also you have to do this right away ...my market updated right after i purchased it

can not update shadowgun thd loaded initially by gamestop

friends,
i got my tfp from gamestop. it came bundled with shadowgun thd. there was a recent update to this game to make it better for tegra3.
issue is that i cant download the update from market! get an error that i did not purchase it!
anyone has been able to resolve this yet?
Sent from my Transformer Prime TF201 using Tapatalk
I got the same thing. The one that came from Gamestop is the Tegra3 version. if nothing major wasn't added, which I didn't notice, I wouldn't sweat it. Same goes for Sonic CD. there is an update but won't let you update from market.
Another reason why pre-installed apps are bad. They are installed the same way a pirated application would be installed. You have not actually bought Shadowgun, you simply have it installed.
To get future updates you either have to 'pirate it again' or buy it from the Market.
properly preinstalled apps are able to be updated (when they're baked into the rom) but the way gamestop has just sideloaded these apps is really annoying, aside from not being able to update them, unless you backup the apk, you will lose the app if you do a system wipe.
i don't know how else they could have given them to us, as afaik android doesn't have things like redemption tokens/keys in the same manner as you get extra stuff with xbox games, but they def need a better way than what they have done.
kristovaher said:
Another reason why pre-installed apps are bad. They are installed the same way a pirated application would be installed. You have not actually bought Shadowgun, you simply have it installed.
To get future updates you either have to 'pirate it again' or buy it from the Market.
Click to expand...
Click to collapse
Yes, I still have problems with Google Goggles, Google Music and other pre-installed apps on my Nexus One. These never report updates and I have to jump through hoops to update them, and these are Google Apps on a Google Device. At least these are free so its just a frustration. For your pre-installed paid apps, you normally need to get those updates from the manufacturer who updates them in their normal update. However, since Gamestop is not the manufacturer I would say you are unlikely to get any updates to your free apps unless you go out and buy them.
Yeah did I factory reset and lost all the GS games:/ looked at the Gs site they should at least made it possible for those that purchased it through GS to be able to redownload it through our account somehow.
Sent from my Transformer Prime TF201 using Tapatalk
jjdevega said:
Yeah did I factory reset and lost all the GS games:/ looked at the Gs site they should at least made it possible for those that purchased it through GS to be able to redownload it through our account somehow.
Click to expand...
Click to collapse
I bet they plan on making a version of impulse for android which would be a pre install app store for this stuff. They are just not on the ball since they had to buy that product from Stardock and its been obvious they do not have developers to keep it up.
So, which version do those of us who have the GS TFP have?
g1xx3r said:
So, which version do those of us who have the GS TFP have?
Click to expand...
Click to collapse
Its not so much a version but a package. I would imagine you have the Tegra 3 version, but this was probably a Gamestop package that does not match the market package. This is why it does not update.
You should be able to go into your Manage Applications setting and find the version number installed. You can then compare this with the version listed in the description of the app in the market. This will tell you whether it matches or how different they are.
g1xx3r said:
So, which version do those of us who have the GS TFP have?
Click to expand...
Click to collapse
it's the THD version, probably the first one (1.0)
UmbraeSoulsbane said:
Its not so much a version but a package. I would imagine you have the Tegra 3 version, but this was probably a Gamestop package that does not match the market package. This is why it does not update.
You should be able to go into your Manage Applications setting and find the version number installed. You can then compare this with the version listed in the description of the app in the market. This will tell you whether it matches or how different they are.
Click to expand...
Click to collapse
the reason they don't update is they were sideloaded, so the cert/key/liscence doesn't check out when the market looks for it to update.
what if i uninstall the game and install it again from the backup apk. i recall the first time i opened the game it downloaded. maybe when it downloads this time, we may get the new version of the game!
would this work?
Sent from my Transformer Prime TF201 using Tapatalk
I talked with my local district manager of GS and told him of this issue. He said he would let the regional manager know and have him pass it up to corporate GS about it. He called BS on this as well. He seemed like A cool guy. I have his number now and will call back in a week or so. And ask. If he has. Heard anything about this
smrsxn said:
what if i uninstall the game and install it again from the backup apk. i recall the first time i opened the game it downloaded. maybe when it downloads this time, we may get the new version of the game!
would this work?
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
no, what it downloads is the game data (textures and such) if those are updated for some reason, it will download the latest ones, but the app updates won't change since the apk is still the old version. BUT for backup purposes, a TiB of the apk works fine, i had luckily backed mine up (on the microSD card)and had to wipe my tablet, and was able to restore it just fine.
doeboy1984 said:
I talked with my local district manager of GS and told him of this issue. He said he would let the regional manager know and have him pass it up to corporate GS about it. He called BS on this as well. He seemed like A cool guy. I have his number now and will call back in a week or so. And ask. If he has. Heard anything about this
Click to expand...
Click to collapse
what are you calling BS on? the fact that the app won't update through the market? because it won't.
adiliyo said:
what are you calling BS on? the fact that the app won't update through the market? because it won't.
Click to expand...
Click to collapse
He said that it was BS that GS would release something that you don't technically own. He said we should be able to update the apps when the update does come up since we paid for the apps when we purchased the tablet. He is going to let the regional manager know this and try to get an answer for me/us about what we can do about this. Like I said he was pretty cool about everything.
doeboy1984 said:
He said that it was BS that GS would release something that you don't technically own. He said we should be able to update the apps when the update does come up since we paid for the apps when we purchased the tablet. He is going to let the regional manager know this and try to get an answer for me/us about what we can do about this. Like I said he was pretty cool about everything.
Click to expand...
Click to collapse
Well you do own it. They just didn't use an established market (sideloading instead), didn't provide you a hardcopy or remote backup, and did not provide a way to keep it up to date. What's BS is how clueless Gamestop is about technology and specifically Android.
Although I don't have a GS version, I am very interested in what you find out. GS has been trying to get into the tablet market and how they handle this would be a good indication on how successful they will be at it.
doeboy1984 said:
He said that it was BS that GS would release something that you don't technically own. He said we should be able to update the apps when the update does come up since we paid for the apps when we purchased the tablet. He is going to let the regional manager know this and try to get an answer for me/us about what we can do about this. Like I said he was pretty cool about everything.
Click to expand...
Click to collapse
ah, i get it now he called the situation bull****, not the "people are lying" bull****.
i would also very much like to hear their response, as i lost my riptide when i wiped and want it back!
I am also interested in hearing the response.
adiliyo said:
ah, i get it now he called the situation bull****, not the "people are lying" bull****.
i would also very much like to hear their response, as i lost my riptide when i wiped and want it back!
Click to expand...
Click to collapse
where, thru astro or ES file explorer, would I find the apk for apps we installed or ones that Gamestop installed? what's the directory
demandarin said:
where, thru astro or ES file explorer, would I find the apk for apps we installed or ones that Gamestop installed? what's the directory
Click to expand...
Click to collapse
do an app backup from astro. then u can fid apk's in the backup folder.
Sent from my Transformer Prime TF201 using Tapatalk
I used titanium backup, but they should be in /system/app
Sent from my Transformer Prime TF201 using Tapatalk

Shadowgun THD "The Leftover" expansion pack added today (3/20)

Market link for those who don't already have the game.
Don't have to purchase it either, though I'm not sure if that was already the case or not with the non-THD version. Anyway, just a heads up.
Thanks for the heads up. For some reason it wasn't showing as having an update available but going into the app showed it. I suppose I'd best get on with playing the original game to see what the expansion is like hehe
how do I update the gamestop version?
ickkii said:
how do I update the gamestop version?
Click to expand...
Click to collapse
Unfortunately, you don't. If it wasn't purchased in the market, you don't get an update. At least not that I have seen.
ZebTheCalvinist said:
Unfortunately, you don't. If it wasn't purchased in the market, you don't get an update. At least not that I have seen.
Click to expand...
Click to collapse
Thats lame. Maybe if I email madfinger they'll help me out.
Does anyone know when the multiplayer for this comes out? Unfortunately it'll be a "freemium" title (must. not. soapbox. grrr.), but I'm still interested in trying it out.
TremF said:
Thanks for the heads up. For some reason it wasn't showing as having an update available but going into the app showed it. I suppose I'd best get on with playing the original game to see what the expansion is like hehe
Click to expand...
Click to collapse
How? I opened the app - nothing
I received mine through a market update, so to each their own.
even
I think this update/addon may have fixed an issue I had with loading up level 7... it was not working for me prior to this update, and I'm now happy that it is loading up fine...
Got the update. For some reason the market was not showing me the update button last night. Thanks for the heads up. This is my second favorite game on my Prime behind Soulcraft.
theandies said:
How? I opened the app - nothing
Click to expand...
Click to collapse
Sorry, I meant going into the app on the market not going into the app itself. The market did'nt show an update available how it usually does but clicking the app for details showed the update.
anyone figured out how to update the gamestop version?
Sent from my Transformer Prime TF201 using Tapatalk
tdrussell said:
anyone figured out how to update the gamestop version?
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
Hello Keith
Unfortunately there is no other possibility than bying a THD version on the market to be able to update because right now the game is not connected to your google account so your are not able to update a paid app through the Android market. I recommend contacting the seller of your Prime. I hope they will be able to help you somehow.
looks like we're sol.
ickkii said:
Hello Keith
Unfortunately there is no other possibility than bying a THD version on the market to be able to update because right now the game is not connected to your google account so your are not able to update a paid app through the Android market. I recommend contacting the seller of your Prime. I hope they will be able to help you somehow.
looks like we're sol.
Click to expand...
Click to collapse
actually I wrote the developer Friday and told him my situation. couldn't update Gamestop version. so i ended up deleting it to try to by the one from marketplace. well that won't work either. reason being even after deleting the marketplace shows the game as purchased. but when I try to download and install it, it stops and tells me the app hasn't been purchased. so now I'm out of Gamestop version and unable to buy the marketplace version either. I asked them if they could help my situation out by emailing me the apk or something.
I heard back from the developer shortly after I wrote him on Friday and he said he could help me out on Monday. so I'm hoping he will resolve this. I also mentioned others are having same issue as me. I sent a copy of my email to the actual developer and a copy to the madfinger email address.
ill update in this thread on what happens.
demandarin said:
actually I wrote the developer Friday and told him my situation. couldn't update Gamestop version. so i ended up deleting it to try to by the one from marketplace. well that won't work either. reason being even after deleting the marketplace shows the game as purchased. but when I try to download and install it, it stops and tells me the app hasn't been purchased. so now I'm out of Gamestop version and unable to buy the marketplace version either. I asked them if they could help my situation out by emailing me the apk or something.
I heard back from the developer shortly after I wrote him on Friday and he said he could help me out on Monday. so I'm hoping he will resolve this. I also mentioned others are having same issue as me. I sent a copy of my email to the actual developer and a copy to the madfinger email address.
ill update in this thread on what happens.
Click to expand...
Click to collapse
I wrote the devs too and they told me I had to buy it from the market or "contact your seller."
Guess I'll be writing GameStop now :/
Update: Good news and sorta bad news
The developer wrote me back today and sent me the latest version of shadowgun apk, The LeftOver pack version. It installed just fine and everything.
BAD NEWS is he sent me the regular version one..lmfao I just wrote him back telling him I had ShadowgunTHD version. The one optimized for tegra3 devices. I asked him if he could send me the apk for THD version. If not then its still cool, and I appreciated his help. He asked me not to redistribute also.
Has anyone noticed their Shadowgun freezing up after playing a while or screen gets stuck n starts jumping? This happened on a later level in Thd version I had. Now its doing it in the regular version playing expansion pack levels also. I got only so far through levels then it'll freeze up. At first I was thinking because I have force gpu rendering on but this happens whether its off or on. The expansion pack, for the little bit I got to play seemed cool. The new levels and weapon. But I thought this added online multiplayer deathmatch modes also. If so, where is it at?
Also happens sometimes playing Six guns. I hate it when it happens. Its not like I'm running low on memory or something.
I get some freezing issues on Shadow gun every now and then, but not regularly. I also have to restart the Prime I order to get it working normally after it happens.
Gamestop has yet to reply to my inquiry about upgrading their pre-installed Shadowgun THD game. Has anyone else tried to contact them about this?

I hate Google Play now...

Not all of Google Play just the web client.
Since the last update it is horrible. I used to go on there just to update my apps but I can't do that anymore. When I click my apps it takes 2 minutes to load the page and then gives me a bunch of apps that I may or may not have installed at one point over the last 4-5 years on ever device I have owned.
Anyone else figure out a solution?
Wow the web client does suck. I never really use it much. It use to be better.
Sent from my HTC6435LVW using xda app-developers app
mwl1119 said:
Not all of Google Play just the web client.
Since the last update it is horrible. I used to go on there just to update my apps but I can't do that anymore. When I click my apps it takes 2 minutes to load the page and then gives me a bunch of apps that I may or may not have installed at one point over the last 4-5 years on ever device I have owned.
Anyone else figure out a solution?
Click to expand...
Click to collapse
A review of this was covered on Android Police a week or so ago. seems like a lot of functionality disappeared from the web play store. i dont think there is currently a solution. I think i read somewhere that they had restored a certain function a few days after this update, so maybe previous options will be slowly rolling out. but who knows. if people complain enough, maybe google will revert it

Major Bugs in Google Play edition.

Keep in mind before purchasing.
After Google bootloader factory reset they remain :
1. Can't uninstall apps. Device reboots. App remains.
2. Can't enter Security Settings. Settings closes out.
These have been verified on a couple forums.
3.A few 3rd party launchers don't work. Black screen.
So...return to Google or wait on a Sony update. That's my question.
Don't think a replacement would make any difference.
Am Sooo seriously frustrated.
I'm also experiencing "Unfortunately, the process com.android.phone has stopped." on reboots and booting in general.
I'm thinking about just returning it within the 14 days if there's not movement on these issues, and maybe get a Nexus 5 or stick with my NEXUS 4 for a little while longer.
Sony is actually very good with timely updates and pretty sure they will within the 14 days... Guessing you'd be pretty disappointed with the N5 after this!
QUOTE=bartcrusades;48447594]I'm also experiencing "Unfortunately, the process com.android.phone has stopped." on reboots and booting in general.
I'm thinking about just returning it within the 14 days if there's not movement on these issues, and maybe get a Nexus 5 or stick with my NEXUS 4 for a little while longer.[/QUOTE]
rockky said:
Sony is actually very good with timely updates and pretty sure they will within the 14 days... Guessing you'd be pretty disappointed with the N5 after this!
QUOTE=bartcrusades;48447594]I'm also experiencing "Unfortunately, the process com.android.phone has stopped." on reboots and booting in general.
I'm thinking about just returning it within the 14 days if there's not movement on these issues, and maybe get a Nexus 5 or stick with my NEXUS 4 for a little while longer.
Click to expand...
Click to collapse
I hope it doesn't come to that!
Is also like to add that when I rebooted just now the phone error kept popping up so I had to constantly tap OK and make my way tap by tap to the mobile networks settings. It was terrible.
Am I mislead or is the point of a gpe edition that the manufacturer has nothing to do with updates, they're governed directly by Google teams?
Sent from my C6833 using XDA Premium 4 mobile app
That's probly right. Don't know much bout GPEditions.
QUOTE=SpyderTracks;48449820]Am I mislead or is the point of a gpe edition that the manufacturer has nothing to do with updates, they're governed directly by Google teams?
Sent from my C6833 using XDA Premium 4 mobile app[/QUOTE]
Well, are Sony or Google aware of these bugs? Won't help discussing it here if they don't know about it. Even if they are aware of it, a little pushing never hurts, so contact them and tell it like it is.
LordManhattan said:
Well, are Sony or Google aware of these bugs? Won't help discussing it here if they don't know about it. Even if they are aware of it, a little pushing never hurts, so contact them and tell it like it is.
Click to expand...
Click to collapse
I know that the myself and colleague that have one both called in and opened cases with google. Our plan is to wait it out for 10 days or so, then call in and RMA Return them if it's not resolved. The more people that call in and open a case the faster it will get attention.
---------- Post added at 08:27 PM ---------- Previous post was at 08:25 PM ----------
SpyderTracks said:
Am I mislead or is the point of a gpe edition that the manufacturer has nothing to do with updates, they're governed directly by Google teams?
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The manufacturer is responsible for providing Google with the updates. Google sells and supports the devices, and pushes the updates out on the manufacturers behalf.
received mine yesterday, I called google today about the same issues. they started a replacement rma for me but stated they were going to ship me a "refurbished" model. to me that was unacceptable after paying full retail just 2 days ago. also they wanted to put a hold on my account for the full retail price until they receive the return, I can't afford to have an additional $700 held up on my account. So for me I am really hoping a fix is pushed out quickly as the RMA route is not acceptable to me
b22ri22an said:
received mine yesterday, I called google today about the same issues. they started a replacement rma for me but stated they were going to ship me a "refurbished" model. to me that was unacceptable after paying full retail just 2 days ago. also they wanted to put a hold on my account for the full retail price until they receive the return, I can't afford to have an additional $700 held up on my account. So for me I am really hoping a fix is pushed out quickly as the RMA route is not acceptable to me
Click to expand...
Click to collapse
same for me, replacement coming
got this email today from google concerning the security tab force close and the inability to uninstall apps
Hi Brian,
Thank you for contacting Google, my name is Garrett, and I had the pleasure of talking to you yesterday.
The reason I was not able to send you an RMA yesterday because I had to escalate this issue.
I have received news of an update for the Sony Ultra Z that should fix the problem you were experiencing.
I apologize for any inconvenience this may have caused you, and you should see the update soon.
If you have anymore questions you can reply directly to this email or by calling Google 24/7 at 855-836-3987
Happy Holidays,
Garrett
Google Support

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