Version 02 - Display is crooked - HTC EVO 3D

It seems that HTC has done it again... I know the possibility for defects are possible when mass producing anything, but my new EVO 3D display is crooked. Though it may be slight, once it is noticed you can't stop seeing it every time you use the phone. Went to Sprint corp store and with much hesitation from the manager, I was able to get them to exchange the phone. The only bad thing is, my new phone also has a slight lean to it (though better than the previous.) Really disappointed with HTC

Yup didnt notice it for weeks then one day i noticed it and i was like wow!
Sent from my Dual Core HTC 3vo 3d

Dang. I was just hoping it was me...

I think I got it to but its very slight scared to return and be even more messed up Idk what's wrong with the people who make the screen for the EVO
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Didnt notice it till yesterday!!! Fuuuudge
Sent from my PG86100 using XDA Premium App

I noticed the same thing on mine although I dint notice to I carefully looked
Maybe it was designed like that for better viewing 3d angles
Is the version 3 the same thing?

Dunno what u guys are talkin about mine is 02 hardware no crooked ness to it.

What do you mean the display is crooked? pic?

http://forum.xda-developers.com/showthread.php?t=1139284&highlight=tilted+screen
Theres pics somewhere in that thread

ninja984 said:
http://forum.xda-developers.com/showthread.php?t=1139284&highlight=tilted+screen
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oops, sorry bout the double posts.

ninja984 said:
http://forum.xda-developers.com/showthread.php?t=1139284&highlight=tilted+screen
Theres pics somewhere in that thread
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Those pics illustrate it perfectly...I had no idea wtf everyone was talking about.
Well, I'm happy to say that I'm on my 2nd E3D and I've got yet another perfect unit. Thank god.

no tilt here

Mine is slightly crooked. I took it to best buy for the exchange and the replacement had a less crooked screen and a dead pixel. I kpt my original phone and don't even notice it Amy mote.
tapa tapa tapa

daneurysm said:
Those pics illustrate it perfectly...I had no idea wtf everyone was talking about.
Well, I'm happy to say that I'm on my 2nd E3D and I've got yet another perfect unit. Thank god.
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You bought another one? What brought you back?
tapa tapa tapa

Damn it...thanks to the picture I notice it now.
Not like its a huge deal...I notice it but I can't get my brother to see it.

mlin said:
You bought another one? What brought you back?
tapa tapa tapa
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The fact that the NS4G (despite having an equal-or-better meter) dropped and bounced even more calls....which sucks, cuz that screen and camera are awesome...even though it feels cheap. It was fast...mega fast for a 1single core...roms a plenty...AOSP to the core...everything I wanted except a god damned signal.
It's nice to have a weighty phone in my pocket again...reminds me that I have a phone in my pocket at all times, lol.
It's good to be back. Lessons learned, etc etc etc. Plus that puts me that much closer to unlock day....and I'll probably trade this up ($350 trade in value) for an Nprime when it comes out--unless Samsung manages to bungle yet another radio.

I have version 0002 and my screen is fine. Man, I keep reading about all the problems you guys have and I think I understand what is happening. When you guys order your phones or go into a store to get one, they run a retinal scan on you to identify you as an XDA user and then get your phones from the reject bin or something.
I mean statistically speaking, there is no fricken way so many of you could have so many problems. It would mean like 1 out of 3 phones are defective or something.

ExploreMN said:
I have version 0002 and my screen is fine. Man, I keep reading about all the problems you guys have and I think I understand what is happening. When you guys order your phones or go into a store to get one, they run a retinal scan on you to identify you as an XDA user and then get your phones from the reject bin or something.
I mean statistically speaking, there is no fricken way so many of you could have so many problems. It would mean like 1 out of 3 phones are defective or something.
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Click to collapse
LOL!
I have a version 2 hardware phone and the screen is perfect.

Between myself and my friend, we have four Evo 3D's, all 0002 hardware and all four have the crooked screen. The worst part about the crooked screen is that it throws off the touch, especially toward the bottom edge of the screen. When you touch a part of the screen, the touch point is actually off just a little because the digitizer where you touch is straight but the LCD underneath is a little off.
From what I've seen, only 20% to 30% (at most) of the 0002 units have a straight screen. The majority are crooked.
Mike

****, I got it. I never noticed it before. I wish I never started reading this thread. Probably would of never of seen it. Maybe its in my head. But it does look like its kind of tilted to the right in portrait position. Is that what yall have?
Sent from my 3rd Dimension of Evolution

Related

What a day...I'm on my 3rd EvO3D

1st customer @ RS and my first phone has a dead pixel in the upper-right hand corner(very noticeable on dark screens). I get an exchange. Take this one home and there's a dead pixel in the circle around the menu button. On top of that, they never switched the serials, so I couldn't activate. Not even Sprint could help me, they said to return the phone to RS. I'm now on my 3rd(no dead pixels).
To be honest guys, the phone is cool but I'm glad there wasn't as much hype surrounding this one cause I don't have that same feeling I had when I got the EvO4G. Maybe it's bc I've been running Sense 3.0 for months now
The 3D is pretty cool, I took some shots with it and once you know where to look, pix look great in 3D. One thing that is annoying me is the screen color. That yellowish tint is disgusting! I guess I'm used to the 'cool' temp in the nova panel I have on the OG EvO. I guess I'll see how I feel within the 30 days *shrug*
vWvSTATICvWv said:
1st customer @ RS and my first phone has a dead pixel in the upper-right hand corner(very noticeable on dark screens). I get an exchange. Take this one home and there's a dead pixel in the circle around the menu button. On top of that, they never switched the serials, so I couldn't activate. Not even Sprint could help me, they said to return the phone to RS. I'm now on my 3rd(no dead pixels).
To be honest guys, the phone is cool but I'm glad there wasn't as much hype surrounding this one cause I don't have that same feeling I had when I got the EvO4G. Maybe it's bc I've been running Sense 3.0 for months now
The 3D is pretty cool, I took some shots with it and once you know where to look, pix look great in 3D. One thing that is annoying me is the screen color. That yellowish tint is disgusting! I guess I'm used to the 'cool' temp in the nova panel I have on the OG EvO. I guess I'll see how I feel within the 30 days *shrug*
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I've got horrible light leakage and a dead pixel on my menu key. So sad
Biofall said:
I've got horrible light leakage and a dead pixel on my menu key. So sad
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You sure you didn't get my last return? lol j/k
That really sucks man, I would return it. I did til I got one I was satisfied with. I do have minor light leakage @ the bottom but I think everyone has that. Maybe they'll fix it with HW0003's. It shouldn't be but it's the breaks of being an early adopter, unfortunately
RS employees are incompetent.
Sent from my PC36100 using XDA App
I'm going to return it, it's just that I'm going to have to go through wirefly. Oh joy.
Re: Rs employees .
Because a phone had a dead pixel?
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midnight assassin said:
Because a phone had a dead pixel?
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Damn straight. If I received a brand new phone with a dead pixel, I'd take it back too.
Sorry had to edit my post. I agree with you. Question the other poster.
Sent from my ADR6400L using XDA App
it should be your last.. ever.
vWvSTATICvWv said:
You sure you didn't get my last return? lol j/k
That really sucks man, I would return it. I did til I got one I was satisfied with. I do have minor light leakage @ the bottom but I think everyone has that. Maybe they'll fix it with HW0003's. It shouldn't be but it's the breaks of being an early adopter, unfortunately
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people are already reporting hw003's are out there
I've got 2 of 4 to exchange too. One has a bad power button and the other had dead pixels on the top right hand corner... Both are Hardware version 002.
I'm was contemplating doing the same thing but I just got done weighing this 4oz snickers bar and its coming in at 3.97 so I might as well shoot two birds with one stone.
Hehehe seriously though to know you have one bad pixel will just kill you everytime you use the phone. I'd take it back too. Thats like buying a brand new car that had a scuff on it!
I saw this thread and downloaded Dead Pixel Test just to see if I had one. I do, I found it near the bottom right of the screen. I'll probably wait till the 30days is almost up and return it for a new one. I'm not too concerned about one dead pixel that I probably wouldn't have noticed anyway. Hopefully though they'll have the next HW revision out be then, they did with the OG EVO, and I can get one of the newer versions. I'll give it a bit and see if these early HW versions have the issues the OG EVO had.
No dead pixels here.
Thanks I like that program. Made finding a dead pixel quite easy. Everyone should run this before they leave the store!
darkflame said:
Thanks I like that program. Made finding a dead pixel quite easy. Everyone should run this before they leave the store!
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I agree, I'll be sure to run it before walking out of the store again.
novanosis85 said:
No dead pixels here.
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Same here. HW002.
Same here hardware 002 no dead pixel
Sent from my PG86100 using Tapatalk
Ran it, all good, no dead pixels. The phone did look at me in a rather droll manner though... I think I'm going to take it back now.
tailsthecat3 said:
people are already reporting hw003's are out there
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I got one of the hw003's. No dead pixels and no light leakage anywhere. Not even a little bit.

Evo 3d quality control

I'm not trying to bash the phone or troll so please don't violate my thread.
I'm looking to get the Evo 3d tomorrow but reading over this forum, one would think this phone has pretty bad quality control. I've heard about tilted screens, dust under the screen, dead pixels, loose buttons, yellow tinted images etc.
Every phone has its issues and there will always be some phones that should have ended up in the reject bin that somehow get shipped out but I'm worried that the Evo 3d may be worse than usual. Does this seem to be the case or are these issues simply being exaggerated on this forum?
Thanks
poweroutlet said:
I'm not trying to bash the phone or troll so please don't violate my thread.
I'm looking to get the Evo 3d tomorrow but reading over this forum, one would think this phone has pretty bad quality control. I've heard about tilted screens, dust under the screen, dead pixels, loose buttons, yellow tinted images etc.
Every phone has its issues and there will always be some phones that should have ended up in the reject bin that somehow get shipped out but I'm worried that the Evo 3d may be worse than usual. Does this seem to be the case or are these issues simply being exaggerated on this forum?
Thanks
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No loose buttons or anything of the nature on my device , so far so good, and yeah they always find something wrong with the phone , you should been last year for the EVO 4G forums were hammer about it last year, just get the device and judge it on your own terms after 3 weeks if you think is no for you just get another device which most likely will have some problems too, I do recomend insurance tho cause you never know what could happen
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poweroutlet said:
I'm not trying to bash the phone or troll so please don't violate my thread.
I'm looking to get the Evo 3d tomorrow but reading over this forum, one would think this phone has pretty bad quality control. I've heard about tilted screens, dust under the screen, dead pixels, loose buttons, yellow tinted images etc.
Every phone has its issues and there will always be some phones that should have ended up in the reject bin that somehow get shipped out but I'm worried that the Evo 3d may be worse than usual. Does this seem to be the case or are these issues simply being exaggerated on this forum?
Thanks
Click to expand...
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No trolling...
Don't judge a phone by its forums. Simple as that. If you do, every phone looks like its riddled without issues. People go to forums looking for answers about issues with the phone. Just get one. If you happen to have one of the issues (check before leaving the store) just hand it back over and ask for another. It really is that easy. That's what I did. I got one without issues first time though. But I went through a standard checklist I have in my head before leaving the store.
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Well the tilted screen is nothing, I am a perfectionist, and Im able to get over the slightly and barely noticable tilted screen. In fact I didnt notice till people complained about it. the loose 2d 3d button is also no biggie. Yellow tinted screen? I dont think you would realize you had it unless its next to a blue tinted screen in which case you may prefer the blue over the yellow, but alone it make no difference.
Unfortunately alot of is true I replaced one for stuck green pixels and this ones screen has a slight tilt , a tiny missing spec of paint bye the menu button and light bleed at the bottom . Lots of folks here would return it for just one of these issues but I can live with it not a big Deal unless your putting it under the microscope .
I say inspect it well before you leave the store and if nothing jumps out at you don't look for it
Sent from my PG86100 using XDA App
This same issue keeps me from buying one. I am off contract and would like to buy one off of eBay because they run for about 350 NIB there but I am afraid to get a bad one.
But also granted as some posters said the og evo also had problems during release as well. Maybe it's best to wait until they get through the first gen releases
Sent from my PC36100 using Tapatalk
it is no worse than any other phone that i have been a part of.. there are always bad eggs in a batch, you just pray you dont get one.. when the hero came out forever ago, it had the dust under the screen issues, i know people that had all kinds of issues with the orig evo.. the problem in the 3d forum is you are getting a lot of very vocal people, all coming from multiple devices.. and there is a lot of ignorace floating around too.. as well as people are looking for things not to like since we dont have permenant root yet..
i personally have no issues with the phone, i know several other people who have it as well, and they have no issues.. i wouldnt worry about it, if you get one with an issue, take it back..
felacio said:
No trolling...
Don't judge a phone by its forums. Simple as that. If you do, every phone looks like its riddled without issues. People go to forums looking for answers about issues with the phone. Just get one. If you happen to have one of the issues (check before leaving the store) just hand it back over and ask for another. It really is that easy. That's what I did. I got one without issues first time though. But I went through a standard checklist I have in my head before leaving the store.
Sent from my PG86100 using Tapatalk
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+1 this.
I'm on my 2nd completely perfect E3D. I went through a bunch trying to find one with a good radio and couldn't. They all suck...but not as bad as the Samsung radios...trust me. It is likely that it is mostly cosmetic in nature anyway.
...and those other ones I had them open up and turn on? All perfect in all of the ways that are typically mentioned as fubar on this forum. The only thing I noticed was vary levels of screen-tilt. Nothing major. I'm anal about stuff like that, but, I didn't even find any of them distracting...though I did make it a point to take one without any.
That's how forums are. When I went looking for a new truck I looked around, 95% of the people there are people who just had **** luck...the other 99.5% of the people who purchased these trucks had none of those problems. But, when you get something and it performs as expected you don't tell everyone about it--but when something is screwed up you tell everybody.
Same for my current apartment. I read on all the rental sites and you would think this place was a vermin infested ghetto that had piss-smell in the hallways, ceilings caving in, holes in walls and daily knife fights in the parking lot....even though it they are actually the luxury apartments with every amenity...I have not once seen "garbage in all the halls all the time" that was mentioned, nor have I ever once "smelled them smoking drugs" in the stairwells. The dumpsters are never "over flowing with trash" and not only is the parking lot not "full constantly i have to park a mile away from my house" as stated by many people, there is in fact 4-5 times more parking than tenants....
When I ran a computer repair shop it seemed obvious that compaq couldn't make a computer that ran to save their goddamned life...cuz I only saw the broken ones.
Complainers complain because they got something that doesn't work how they thought it would/is supposed to. You can't blame them for being upset and loud...but the vast majority all got something that does exactly what it is supposed to (for the most part) so has no need to go on and on about it.
Ide do craigslist not ebay ide have to see it my friend at radio shack let me inspect 2 the first time and three the next they all had (dust ?) Under the screen . So I've got the best of five and have the issues mentioned above
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All valid concerns. I don't think the phone has bad quality control, just some really minor stuff that perfectionists (xda-ists) notice. When you go to the store, ask them to take it out of the box and tell them you want to inspect the screen BEFORE it is activated. Don't let them tell you they can't power it up without activating it. That's not true. If you see it first, you can judge for yourself.
Mike
Here's a tip launch the camera app on 3d and cover the lens to make the screen black . The first one slipped bye because the Green specs where only visible on 3d weird I know . Didn't notice till I watched the stupid green lantern movie
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Thanks for the responses.
I plan to ask the sprint store to let me inspect the phone before activating. I should be able to check for dead pixels easily along with loose buttons. To be honest I can't even notice the tilted screen from the pictures posted here and I certainly didn't notice it on the evo 3d on display at the sprint store. I hope I get a good unit.
An awesome phone
I guess I'm lucky -- hardware-wise, my 3D seems perfect.
Firmware-wise, I could give you a list of (mostly minor) areas where IMHO the 3D is a step backward from the EVO 4G. However, I acquired my 4G only in January of this year, by which time HTC and Sprint must have ironed out most or all of the issues. With a few more OTA updates the 3D should be unstoppable.
For me, the speed of the new CPU and Sense 3.0 are reason enough to get the 3D. When you go to test the phone, check out the new weather app, for example -- sweet!
jasmithers said:
I guess I'm lucky -- hardware-wise, my 3D seems perfect.
Firmware-wise, I could give you a list of (mostly minor) areas where IMHO the 3D is a step backward from the EVO 4G. However, I acquired my 4G only in January of this year, by which time HTC and Sprint must have ironed out most or all of the issues. With a few more OTA updates the 3D should be unstoppable.
For me, the speed of the new CPU and Sense 3.0 are reason enough to get the 3D. When you go to test the phone, check out the new weather app, for example -- sweet!
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Click to collapse
Yeah, I'm not too terribly worried about software issues. For that we have HTC which will probably address most issues with OTAs and also the great community here to offer further support.
I am on my second... First one was perfection except 3g reception was non-existent. This one has much better reception, but all the hard buttons are mushy and non responsive and the ****ing 2D/3D button rattles like a banshee. None of these were issues in first one. Looks like I am gonna chance a third try tomorrow.
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Quality control on these phones is aweful. I've been through 3 in 4 days. I would have had my 4th today but I'm sick of returning phones. First phone took green pics. 2nd one took blotchy pics and the cameras were not even close to being centered properly and my 3rd and current one is having problems with the screen becoming unresponsive.
I was the first person in my town to own a EVO 4g and that phone was awesome from day one.
Sent from my PG86100 using XDA App
I agree with what most of you guys have said. To add to that tho, I think with anything tech related, the people with problems are only a small minority, and because they do have problems they're gonna be the loudest, and that's all you'll ever hear esp. on a site like this. It's like eating out at a restaurant. I'm betting money that 9 times out of 10 you're more likely to go out of your way to write a novel online abt a restaurant you got horrible service from, than you are to even think abt reviewing the restaurant at all if you got average service. So I would say that you see more complaint threads because the majority of us with good EVO's don't start threads abt how average our EVO's are. Although if people do have legit problems, by all means they should be allowed to let the world know. It just sucks when their problems come from them being OCD, then it really is like a bad apple spoiling the barrel or however that saying goes.
Sent from my PG86100 using XDA App
Simply put if you get it you'd better check it out before you even leave the store. HTC's QC on this phone was absolutely terrible. How they managed to miss the tons of phones with tilted screens is beyond me.
+10
i agree this tread
Optimus 3d have only battery problem= no problem
It seems like everyone at XDA has something in common. We are all OCD and we will find something wrong with almost everything.
To a normal person, not one issue here would have any effect on them or would they even know what we were talking about.

[Q] Anyone get that rattling fixed ?Shake ur phone slightly u will hear it :D?

Anyone ever get the rattling fixed caused by the 3D button the rattle is inside the phone mine got worse as time went on still have 4 days left till I either keep it for good or swap to another phone love the new EVO 3D wonder if anyone got sprint to fix there's.
Also when i ordered mine thru Sprint launch day phone when it came in the mail it was already opened. Weird since never seen that before even on my og EVO I ordered .
The net speeds are also slow as hell compared to the EVO not my area dunno why .
Hope sprint can fix the issue or give me a new unit . Sucks lol.
Anyone else get there's fixed? Love the phone so far
Wow I didn't even know about the rattle until I read this.....thanks lol....
Sent from my PG86100 using Tapatalk
Never heard any such noise amigo
Lol there is about 100 folks on here that have the issue its a known hardware issue. Asking if anyone has it if u don't have the issue don't waste the thread . Wasn't doggin the phone just a annoying issue lol like the folks that bought there's from breast buy had dead pixles .
unkn0wnz said:
Wow I didn't even know about the rattle until I read this.....thanks lol....
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Nice not lookin for a smart ass remark man anyways if you don't have it ur lucky .
I went to Sprint and they told me that,basically;"it is what it is"!!!!I will say this,every one of the phones they had on display and the two employees all had this rattle.
Sent from my PG86100 using XDA Premium App
I put an Otterbox on mine.....Noise gone, but now my phone's the size of a mini van.
hockeyfamily737 said:
I put an Otterbox on mine.....Noise gone, but now my phone's the size of a mini van.
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LOL i did the same thing fixed it for awhile now its a mushy boot sound like walking in mud lol gonna see what sprint says lol not takin no for a answer wrote HTC about it.
reaper24 said:
Nice not lookin for a smart ass remark man anyways if you don't have it ur lucky .
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It wasn't a smartass remark lol,i was serious I never heard of that until I read this and shaked my phone to find out my phone rattles too....
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unkn0wnz said:
It wasn't a smartass remark lol,i was serious I never heard of that until I read this and shaked my phone to find out my phone rattles too....
Sent from my PG86100 using Tapatalk
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Thanks man just talked with few other folks they swapped there phones out still had same issue. Case muffles the sound but still there . Sorry about the smart ass thing man some folks due drop troll remarks didn't know if u were serious thanks tho . Anyways hope they fix it . Mine sounds like a boot stomping in mud at times never dropped it still in a defender case.
Hey Reaper, how goes my friend! Every one I've had have rattled, every demo I've looked at also! Sprint won't start cracking them open until the 30 day mark, right around July 22. Hopefully they can do something about it. It's not that big of a deal, unless in your case it gets worse, but it is annoying...$600 device shouldn't rattle, still lovin the device though!
-Apollo- said:
Hey Reaper, how goes my friend! Every one I've had have rattled, every demo I've looked at also! Sprint won't start cracking them open until the 30 day mark, right around July 22. Hopefully they can do something about it. It's not that big of a deal, unless in your case it gets worse, but it is annoying...$600 device shouldn't rattle, still lovin the device though!
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How's it going bud long time hope your doing good. Ya I love my phone just that rattle makes it feel like a China product nothin USA made anymore love the phone tho better then my og EVO that I miss still lol this phone is sexy as can be even with the rattle . Hope they get a fix out would suck if they give a refurbished unit for a phone u had less then a month brand new .
No other issues beside s that you can shake ur phone slightly and you will here the rattle folks . Just like Apollo said . thanks man hope your doing good mayne.
hockeyfamily737 said:
I put an Otterbox on mine.....Noise gone, but now my phone's the size of a mini van.
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Click to collapse
Hehe so true
Sent from my 3rd Dimension of Evolution
I just got my third one today. I think I finally have a keeper. First one was perfect, but no 3g reception. Not a hint of rattle. Second one sounded like a baby on meth shaking a rattle. Third one... somewhere in the middle of the first two. My noise originates from the play in the 2D/3D switch and not the shutter as others have stated.
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theinternot said:
I just got my third one today. I think I finally have a keeper. First one was perfect, but no 3g reception. Not a hint of rattle. Second one sounded like a baby on meth shaking a rattle. Third one... somewhere in the middle of the first two. My noise originates from the play in the 2D/3D switch and not the shutter as others have stated.
Sent from my PG86100 using XDA Premium App
Click to expand...
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Lmao a meth baby shaking a rattle so they just swap u out with a new unit?
;-)
Actually, the first two I bought at one particular store. Then thinking maybe I would try a different store's stock, I proceeded to a different one and was met with some d-baggery by the sales guy saying I could only exchange it once. Went to the store close to my work and was in and out with a new one in ten minutes. That store has always treated me well. Should've just went there to begin with...
reaper24 said:
Lmao a meth baby shaking a rattle so they just swap u out with a new unit?
Click to expand...
Click to collapse
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theinternot said:
;-)
d-baggery
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Well played!! I love it.
I wouldn't call it a "hardware defect" as you say, alot of electronics that use those sliding style switches have some rattle/looseness to them. Just look at any PSP or a DSLite/DSi/3DS all the slide switches make noise. I'm not saying it's not annoying, because it is, but I am saying live with it because I think they are all gonna do it...just my opinion.
Good luck
Jeremiah239 said:
I wouldn't call it a "hardware defect" as you say, alot of electronics that use those sliding style switches have some rattle/looseness to them. Just look at any PSP or a DSLite/DSi/3DS all the slide switches make noise. I'm not saying it's not annoying, because it is, but I am saying live with it because I think they are all gonna do it...just my opinion.
Good luck
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You're probably right, it is what it is. Reaper might have a problem phone if it has gotten significantly worse though.
Reaper, go to a Sprint store and compare to the demo. If your phone is worse then grab one of those brilliant Sprint employees and make them swap it. That's where I'd start!
Jeremiah239 said:
I wouldn't call it a "hardware defect" as you say, alot of electronics that use those sliding style switches have some rattle/looseness to them. Just look at any PSP or a DSLite/DSi/3DS all the slide switches make noise. I'm not saying it's not annoying, because it is, but I am saying live with it because I think they are all gonna do it...just my opinion.
Good luck
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Click to collapse
Not the switch somethin inside the phone itself hardware issue lol not a switch lol. Mine ratttles like a meth baby playing with a rattle as the other guy said its not normal to have a phone rattle this bad.
EVO 04 hardware in the past had all issues fixed hope they fix the 3D up.

Poll: If you worked for Sprint, Best Buy, or RadioShack...

How many times would you allow a single customer to return an Evo3d before you finally said:
"Get the F**k out of my store, and don't let the door hit you in the ass?"
Because after listening to all these people complain, and talk about being on their 6th or 7th phone, I just gotta ask:
Hom much of this crap should a retailer have to put up with?
Just Curious.
R WE NOT PHONES?!?
Sent from my 3DeeVo
mazook98 said:
How many times would you allow a single customer to return an Evo3d before you finally said:
"Get the F**k out of my store, and don't let the door hit you in the ass?"
Because after listening to all these people complain, and talk about being on their 6th or 7th phone, I just gotta ask:
Hom much of this crap should a retailer have to put up with?
Just Curious.
R WE NOT PHONES?!?
Sent from my 3DeeVo
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would depend i would more then likely do it as often as i had to cause i wouldnt want to loose my job; but if i could depending on what the problem was. id get fed up and kick them out over a little light leakage and ****. i know people have OCD but get over it get some meds lol smoke a bowl something.
I just find it hard to believe your phone could be a defect after so many times. That is frickin ridiculous. I call BS on alot of them. I would lose my job real quick I can tell you that.
Sent from my 3rd Dimension of Evolution
mattfmartin said:
I just find it hard to believe your phone could be a defect after so many times. That is frickin ridiculous. I call BS on alot of them. I would lose my job real quick I can tell you that.
Sent from my 3rd Dimension of Evolution
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I not to ocd I have light leak paint missing from the captive buttons and a titled screen , I returned one and examined six in total and this was the best one so as picky as these guys are I'm not surprised
Sent from my PG86100 using XDA App
mattfmartin said:
I just find it hard to believe your phone could be a defect after so many times. That is frickin ridiculous. I call BS on alot of them. I would lose my job real quick I can tell you that.
Sent from my 3rd Dimension of Evolution
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+10. I would HATE to deal with EVO3D customers, because, for every one I was assigned to help, there would be a much higher probability that I would be losing my job that day.
"What's that you say? A dust speck?... Oh, no, wait...A dead PIXEL you say? And you've come back to return it HOW many times?"...
<<quick look around for heaviest, heavable gadget, and nearest escape route, after calculating amount of emergency $ saved. > >
R WE NOT PHONES?!?
Sent from my 3DeeVo
mcmikecruz1 said:
I not to ocd and I'm living with light leak paint missing from the captive buttons and a titled screen , I returned one and examined six in total and this was the best one so as picky as these guys are I'm not surprised
Sent from my PG86100 using XDA App
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How do you cope?
What would you consider the toughest part of your day?
When you were a child, did you ever imagine that this kind of thing could happen to you?
R WE NOT PHONES?!?
Sent from my 3DeeVo
mazook98 said:
How do you cope?
What would you consider the toughest part of your day?
When you were a child, did you ever imagine that this kind of thing could happen to you?
R WE NOT PHONES?!?
Sent from my 3DeeVo
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Fuk off lol
Maybe I shouldn't if said living with
I have those issue and really don't care along with a warmer color screen than my friends our the one at my local sprint store . Like I said I'm not surprised
Sent from my PG86100 using XDA App
The true complaint I would be cool with is stuff under the screen and a dead pixel light leak peg get over it and tilted screen also get over it unless it effects the phone or something lol
Sent from my PC36100 using XDA Premium App
I'd be okay with one phone return, maybe two (if both were legitimate reasons), but if you come in a 3rd time for the same phone then I'd probably hand you to another employee. If it's giving you that many problems, then you probably shouldn't be using an Android phone to begin with.
I worked at Best Buy and I never cared tbqh. My manager also never cared. Said it was the manufacturer's fault for having issues in the first place and it's better to just do the exchange so the customer will be happy.
I remember one guy got his EVO 4G replaced 6 times. I did the exchange for him each time, I didn't care as long as they were in their 30 days.
I think I would have to ask the person "Dude, you are on your >3rd phone. If you have so many problems, why do you keep buying it?"
I mean honestly, if you are so unlucky as to get 6-7 "defective" phones in a row, perhaps it is a sign from God you are not meant to have this phone. Get your money back and move the hell on. But before you move on, come on to XDA to ***** about it...then move on.
Honestly, I would never have more than 2 bad phones. First one...yeah, I can see it and I would exchange it. Second phone is bad...screw it, I would get my money back and wait for something else I like.
I've only returned my phone once. Only because it came shipped with a crack in the screen. Not cool. Stupid former employer. >_> (that would be UPS)
Sent from my PG86100 using XDA App
I've been getting a new htc phone from sprint every year for as long as I can remember, 8 years?
Not one return or repair.
For my wife too.
mswlogo said:
I've been getting a new htc phone from sprint every year for as long as I can remember, 8 years?
Not one return or repair.
For my wife too.
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guess you didnt have a touch pro then huh? dear god those things were probably a financial disaster for all involved. loved it though!
Yeah I would have lost my job after the second return.. LOL
Dead Pixel - Exchanges Unlimited as this is a true defect
Major Light Leakage - Same as above
Other Major Issues - Crooked LCD, No Power, etc. - Same as above
Now on to the bull**** issues -
Very Minor Light Leakage - No exchange... Return if you wish or contact HTC
Dust - Unless the screen is totally blocked off.. Same as above
Screen not as big as 4g evo - Same as above
Battery die to fast - Its a dual core phone .. duhhh
My mom said its too expensive - Get the **** out the store
4G does not work everywhere - So use 3g
3D picture does not come out of the phone - Man **** this **** I quit after I slap u.
Yeah fire me already because it would not be pretty.
DomSim said:
guess you didnt have a touch pro then huh? dear god those things were probably a financial disaster for all involved. loved it though!
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+1. I had a touch pro. So many problems.
Sent from my PG86100 using XDA App
So, you are all complaining about having something to do at work.....
It's called job security my friends.
The phone does appear to have some quality control issues such as dead pixels, screen crooked enough that it interferes with the blackout, and maybe a loose button here and there, BUT...
Unfortunately I've seen people returning the phone for what I believe are software issues that will be fixed with (hopefully the next) OTA. Things like the camera freezing, green tint in some camera shots, wifi signal dropping, and the phone going crazy when you plug something into the headphone jack are all software related and exchanging the phone will just land you another one with the same problems. In fact, some problems are intermittent so you may think the new one is fine and then somehow "broke" later. Even a weak radio signal and yellow screen could be software.
You can't expect the average consumer to know whether or not a problem is hardware or software though. To them, they were sold a product that simply doesn't work properly. So they take it back. They want it, but they want it to work, so they exchange it. That's not really a consumer issue: it's an issue for HTC. I'm not making light of software issues either, because those are interpreted as defects just like hardware problems. This is really an issue with HTC. IMHO, they released a product that was clearly not quite ready for prime time.
Mike
im a former radioshack employee and i gotta admit... these pplz come with the weirdest problems ever and the craziest stories to get them phones exchanged, mysefl im on my 3rd evo3d, my first one lost 4g completely, second one lost screen sensitivity and it was pressing letters by itself so im in my third one so far is good, so if they are within the 30 days i will exchange it as long as they have a real problem with it, one day i had a guy coming with the phone wanting an exchanged the phone was all scratched up and when we told him we cant cause of the scratches he said it wasnt his fault, that it was raining and the water scratched his phone lmaoooo ... see what i say lolz
I want whatever I spend my hard earned money on to work as expected to. Why should people settle for mediocre build design or software ? I don't care if I have to exchange an item 10 times, if I am paying for it and I'm within a return grace period, you bet I'm going to make sure I'm satisfied with my item.
Sent from my PG86100 using XDA Premium App

Just got my S3 and i need help! ALREADY! :(

i just got my S3 and i m so worried and so sad people!
i got the pebble blue s3. i have issues with my screen. i ran the screen test and found the same dark spots on my screen when screen is black. there are lots of them. i dont have nice camera to take pic of those dots. they are really annoying because i surf the internet a lot and these dots are very visible specially in the dark!
the other issue is something with the viewing angle. when i hold the device right next to my eyes (as we all do most of the times) the screen seems to be more yellowish and the colors seem to be alot washed away! but when i change the viewing angle like just a little, i mean when i tilt the device just a little the colors get normal the way they should be!
the next thing is the pink tint. in the browser the white pages are EXTREMELY PINK! yes EXTREMELY PINK! that happens at the automatic brightness!
when viewing the black color on the sceen, when the capacitive touch buttons are on the light of the menu button seems to leave its light on the screen. and the blacks are NOT AT ALL BLACK!!!
people i am so tensed and worried! can someone help me out of these problems? i have read that the white S3 does not have any of this problem is it true? i have also read that the dark spots are because of the glu used and those would go away with time, but i dont believe in that! should i send the device to claim warranty and get it repaired? pls pls pls some one help me! i have spent all my money i had saved for the past 4 months for this set and i even sold my Galaxy Note for this! i am so much tensed! pls help me guys!
well jumping off a bridge will ease ur pain
You got a defective unit it happens. So send it back or get it repaired / exchanged. You spent a lot of money you should get a product that works as intended without defects. The sooner the better you'll be much happier. Best advice I can give you. All without the need to jumping off a bridge or if you do hope that you that you land on kyan to break your fall.
kyan~ said:
well jumping off a bridge will ease ur pain
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Now that's un called for, yes these are all known issues and have been discussed at length, however that doesn't justify your comment.
Sent from my SGH-I997 using xda premium
The block splotches are absolutely not indicative of a bad display.
They are present on virtually every OLED screen, ranging from the Nexus One's, to the PlayStation Vita's, to the Samsung Galaxy S3's.
I can't speak for your other issues, but people need to understand the splotches are common on pretty much any OLED. Some can see them easily, some seem to be unable to, but it does not mean the panel is defective.
Why are you on here? I see you just joined the site recently. How about you learn to be polite and if you can't, then leave.
kyan~ said:
well jumping off a bridge will ease ur pain
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ExodusC said:
The block splotches are absolutely not indicative of a bad display.
They are present on virtually every OLED screen, ranging from the Nexus One's, to the PlayStation Vita's, to the Samsung Galaxy S3's.
I can't speak for your other issues, but people need to understand the splotches are common on pretty much any OLED. Some can see them easily, some seem to be unable to, but it does not mean the panel is defective.
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no thats not right! i have a Samsung Wave for the last 1.5 years! i have never ever seen any spots on the screen! and u know that was the world's first ever super amoled screen mobile! i had galaxy note, JUST PERFECT! i literally am so disappointed for selling out my Note for this **** S3! i hate Samsung now! this is my last handset from samsung!
kyan~ said:
well jumping off a bridge will ease ur pain
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While a little uncalled for, I did find the response pretty funny at first...If I had gotten a unit that bothered me that much I'd have it exchanged.
Woolios said:
You got a defective unit it happens. So send it back or get it repaired / exchanged. You spent a lot of money you should get a product that works as intended without defects. The sooner the better you'll be much happier. Best advice I can give you. All without the need to jumping off a bridge or if you do hope that you that you land on kyan to break your fall.
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yeah u r right. i guess my set is faulty. but i thought this might be something that would get ok with time. but that does does not make any sense. if those dots were something related to the glue, those should have been vanished by now as the set is old now. i mean it should have been produced at least like 1 or 2 months ago.
man i am ruined! i feel really so so bad! i just got up its 7 here in the morning and i am so badly hurt! and great news is that today is complete shutter down strike here in my city Karachi. so all the market and whole of the city is shut down. so i cant go to the store and return the device! HELL TODAY IS ONE OF THE WORST DAY OF MY LIFE!
kyan~ said:
well jumping off a bridge will ease ur pain
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Click to collapse
Seriously? If you're not going to help, then don't post.
---Jay--- From the AOKP'd Nexus
theraffman said:
Now that's un called for, yes these are all known issues and have been discussed at length, however that doesn't justify your comment.
Sent from my SGH-I997 using xda premium
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You have to admit though that it was funny
I use an app called dead pixel test, and it allows you to cycle through several different solid coloured screns, like all white, all black, red blue etc. No probelms with my screen, but I have a screen protector on it now.
Does yours have a screen protector that could be affecting it? Otherwise just return it as faulty.
I also have the pebble blue and screen is amazing. No issues here. Did notice the marks on a completely black screen in a dark room once but it hasn't showed since. Didn't really bother me.
Sent from my GT-I9300 using xda premium
aami.aami said:
HELL TODAY IS ONE OF THE WORST DAY OF MY LIFE!
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Good grief. You must have lived in Utopia if a defective phone blights your life so much. Stop with the self-absorption already.
Just tested my phone for the dark patches and the screen is full of them. So far it hasn't ruined my life. Or indeed a millisecond of my life.
You got a duff phone. Unlucky. What do you want us to do about it?
aami.aami said:
yeah u r right. i guess my set is faulty. but i thought this might be something that would get ok with time. but that does does not make any sense. if those dots were something related to the glue, those should have been vanished by now as the set is old now. i mean it should have been produced at least like 1 or 2 months ago.
man i am ruined! i feel really so so bad! i just got up its 7 here in the morning and i am so badly hurt! and great news is that today is complete shutter down strike here in my city Karachi. so all the market and whole of the city is shut down. so i cant go to the store and return the device! HELL TODAY IS ONE OF THE WORST DAY OF MY LIFE!
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If today is the worst day of your life... your a sad sad person. Its a phone for goodness sake! .
Get over it and get it exchanged if your not happy, but seriously whining like the above makes you look very silly as your acting like an 8 year old with a tantrum.
My s3 has faults too, like the front facing speaker isnt flat and sits at an angle... but you dont hear me whining....
These are a mass produced product and there will always be faulty units... so dont fret and go and get another one
aami.aami said:
no thats not right! i have a Samsung Wave for the last 1.5 years! i have never ever seen any spots on the screen! and u know that was the world's first ever super amoled screen mobile! i had galaxy note, JUST PERFECT! i literally am so disappointed for selling out my Note for this **** S3! i hate Samsung now! this is my last handset from samsung!
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Click to collapse
I had to cycle through 5 different Galaxy Nexii(?) before i found a perfect display. Ever since then, im sticking to it till it dies. Of course...after seeing the HTC One X, every display out there is crap.
aami.aami said:
i literally am so disappointed for selling out my Note for this **** S3! i hate Samsung now! this is my last handset from samsung!
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Click to collapse
aami.aami said:
man i am ruined! i feel really so so bad! i just got up its 7 here in the morning and i am so badly hurt! and great news is that today is complete shutter down strike here in my city Karachi. so all the market and whole of the city is shut down. so i cant go to the store and return the device! HELL TODAY IS ONE OF THE WORST DAY OF MY LIFE!
Click to expand...
Click to collapse
Wow, you need to get over yourself. It's a phone, stop whining on the internet and move on with your life.
As many have suggested, just return the phone and get it exchanged.
jayharper08 said:
Seriously? If you're not going to help, then don't post.
---Jay--- From the AOKP'd Nexus
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Like you helped a lot with this post
Sent from my GT-I9300 using xda premium
aami.aami said:
no thats not right! i have a Samsung Wave for the last 1.5 years! i have never ever seen any spots on the screen! and u know that was the world's first ever super amoled screen mobile! i had galaxy note, JUST PERFECT! i literally am so disappointed for selling out my Note for this **** S3! i hate Samsung now! this is my last handset from samsung!
Click to expand...
Click to collapse
How old are you? Calm down man, sometimes **** happens. Just change it in for a new one... Considering it's the worst day of your life because you can't go to town and change it.. You are somewhere around 9 years old
Sent from my GT-I9300 using xda premium
B3311 said:
Good grief. You must have lived in Utopia if a defective phone blights your life so much. Stop with the self-absorption already.
Just tested my phone for the dark patches and the screen is full of them. So far it hasn't ruined my life. Or indeed a millisecond of my life.
You got a duff phone. Unlucky. What do you want us to do about it?
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i wanted to just ask everyone if anyone else had those issues and got them resolved by any means other than returning the phone. and i dont want u to do anything about this man! why are u even looking at my post if u dont want to help

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