My dad's Optimus T supposedly can't boot up after he took out the battery and the device has been never rooted or anything(stock). I can't take a look at the phone to see whats wrong, but I'm preparing for the worst and want to know how to flash stock rom with kdz to maybe get it back up and running. I found the KDZ file and I am wondering what else I would need besides that? I've never done this before and looking for advice. Also, my parents never bought warranty so do you think TMO will replace it because it was never rooted and it also has the dust problem. So would they replace it since it is defective product, but then again it's been a few months since we bought it.
Thanks.
Feeshie said:
My dad's Optimus T supposedly can't boot up after he took out the battery and the device has been never rooted or anything(stock). I can't take a look at the phone to see whats wrong, but I'm preparing for the worst and want to know how to flash stock rom with kdz to maybe get it back up and running. I found the KDZ file and I am wondering what else I would need besides that? I've never done this before and looking for advice. Also, my parents never bought warranty so do you think TMO will replace it because it was never rooted and it also has the dust problem. So would they replace it since it is defective product, but then again it's been a few months since we bought it.
Thanks.
Click to expand...
Click to collapse
well to be frankily honest with you, get yourself a job and start buying your own phones so that you can get warranties and insurance on your phone's also yes check with TMO about replacing the phone, no sense in using a utility like KDZ if you know nothing about it, I cant help you with KDZ, ive never had to use it and never will, but Im pretty sure there are tons of threads that can point you in the right direction
Jrhodes85 said:
well to be frankily honest with you, get yourself a job and start buying your own phones so that you can get warranties and insurance on your phone's also yes check with TMO about replacing the phone, no sense in using a utility like KDZ if you know nothing about it, I cant help you with KDZ, ive never had to use it and never will, but Im pretty sure there are tons of threads that can point you in the right direction
Click to expand...
Click to collapse
It wasn't my decision to buy warranty or not and this isn't my phone. I'm using KDZ as a last resort so I'm not 100% set on it. Going to see what TMO can do first, but I don't have any hopes that they will do anything.
Feeshie said:
It wasn't my decision to buy warranty or not and this isn't my phone. I'm using KDZ as a last resort so I'm not 100% set on it. Going to see what TMO can do first, but I don't have any hopes that they will do anything.
Click to expand...
Click to collapse
well good luck to you on that, if you need any help, let me know and Ill try to get some info for you on w/e you need, keep me updated as to how KDZ works for you, I have no need for it but Im to damn lazy to actually do the research for a tool I wont use, the only problem I had was one phone I "accidently" semi-bricked, but was under warranty so I got it replaced and now my second phone is rooted, customed recovery and CM7 rom on it
If you haven't had a chance to take a look at the phone yet, then maybe you can start with that and trying something simple like taking out the battery, putting it back in, connecting the charger, and trying to turn on the phone? Then you can see what's going on. Maybe you'll want to try holding Power + Vol. down + Home to go into recovery from a turned off state. Keep in mind that stock recovery immediately begins its restore which (I think - custom recoveries spoil us) wipes user content.
Jrhodes85 said:
well good luck to you on that, if you need any help, let me know and Ill try to get some info for you on w/e you need, keep me updated as to how KDZ works for you, I have no need for it but Im to damn lazy to actually do the research for a tool I wont use, the only problem I had was one phone I "accidently" semi-bricked, but was under warranty so I got it replaced and now my second phone is rooted, customed recovery and CM7 rom on it
Click to expand...
Click to collapse
Well, it's strange how it happened because this phone is completely stock and my dad or I never did anything to change anything to it. I really don't think it would get bricked just by removing the battery out.. I'll just have to wait until he gets back with the phone.
UPDATE: All phones have a 1 year warranty if something wrong with the phone so TMO took the phone in and sending a new one on the way.
Wait, so did you get a chance to look at it, or did someone else take it to TMO?
maip said:
Wait, so did you get a chance to look at it, or did someone else take it to TMO?
Click to expand...
Click to collapse
I tried to turn it on and it stays stuck at LG logo with the 4 buttons blinking. My dad took it to T-Mobile and gave him a replacement
Sent from my LG-P500 using XDA App
Related
I have been a HD2 and G2 guys so far i learned a few trix and how to flash those
Well i wanted to move to a faster phone and front camera
yesterday i sold me phone and got me a Atrix
figure i get it unlocked and use it in T-mobile
well i got RSD lite and started flashing the stock rom to it.
everything when fine till the end
at the point where it has to reboot. ir didnt do it.
so after waiting for it for a few minutes i try to reboot it and it didnt work
now i think i have bricked it all i get it a
SVF:105.1:2
Failed to boot 0X1000
My question is = is there a way to fix this? or is this a complete hard brick and i should get rid of it.
i payed $175 for it not a scratch or anything on it so the guy told me he only had it for 3 weeks
i knwo if i put it up on ebay i probbaly wont get but $75 or less for it =-\
Thanks in advance
willing to donate if someone can help me
I forgot to mention.
i have try the volume up and power and volume down also
but ti wont let me go to another screen.
Did you flash a froyo sbf over a gingerbread one? If yes, the phone is bricked. Sorry!
When you turn the device on - does it say anything about NV FLASH and then turn off?
From what i got is it was updated.
i was trying to flash the old stock rom
i dont know if it was froyo or gingerbread
NV FLASH yes for a little while like not even a second then it turned it self off
anyways this morning i got up. and now all i got is a green light and nothing else.
i called motorola this morning and they guy that anwered said it had warranty so i sent it in.
maybe when it come's back i take every step needed and be carefull flashing it.
thanks guy for the quick reply
okay, I am seeing this alot, but everyone else unit seems to shut off before anything can happen, mine does not, it simply stays on. That being said, I am conducting an experiment, since my ATRIX was afflicted I baught a new one because I liked the webtop idea, so im charging my new one to 100% and then im going to swap out batteries and check the results. Has anyone seen any evidence at all that might suggest a possible fix? I will update you guys on the results of my experiment once completed, hopefully I can come across something that will lead someone to a fix if not find one myself.
I have the American version of the S3. It was successfully rooted, but stock rom. I was looking into CM9, and noticed that Rom Manager said they supported the SGS3 and CM9. I installed Rom Manager and chose the option for it to reboot for me. However at that point it turned off and won't come back on. NOTHING. No light when I plug it in, can't get it into download mode. I've pulled the battery, replaced it, tried CWM button combination as well as Download mode button combination. PLEASE help.
The phone had about 25-30% battery at the time. I've got it plugged in, and I'm holding out hope it may at least get into download mode once it has more juice.
Man sorry to hear that. While I've had my share of issues with Rom Manager (that's why I quit using it), I've never heard of it bricking a device. What were you having it do when this happened? Did you flash a recovery or Rom. Or were you just rebooting or rebooting to recovery. What custom recovery did you have installed?
________________
Just Flash It !!!
you might be right, cause when you got battery life lower than 50% rom manager tend to recognize it and stop flashing i think.
i bricked my t999 2 days ago because of over flashing hahaha. i flash at least 3 times a day from cm9 to cm10 to stock anything i can find. The phone still work but its got a corrupted IMEI and the IMEI show a 0 instead of the original number.i can't return it because it past 14 days. i just gotta wait for someone to find a fix i guess. Why can't i brick it before the 14 days.... sigh...
when you got your fix make sure you back up your un-corrupted EFS folder. i learned my lesson by not to. with the AT&T and T-mobile versions it tend to happen more. It is random also. so back up you efs folder and nandroid it.
well at least i can now continuing flashing and try out new roms and doesn't worry about bricking it "again".
i don't know maybe i will sell it for cheap...
anyway good luck bringing your phone back to life.
sounds like a brick to me
What does device manager show? If its QHSUSB DLOAD ur done. Otherwise post what it says.Also plug it in without a battery, bet it gets a red light.which i think also points to u bein screwed. and rom manager can brick you dont be fooled(quit using as well).
ouch, i think you might have possibly ended up flashing something for the international one? dont know much that could help you at this point, god knows if those download jigs still work for the iii if they could help you at all. You might be looking at either a jtag fix or a warrenty.
I never really saw a point to using rom manager easier to just flash cwm and look on xda for zips, not to mention it you have to pay to get like 3/4ths of the apps functionality even it seems.
I'm within 14 days of buying the phone. Can I take it back to AT&T and have them do anything?
It does have a red light if I plug it in with no battery.
I'm so scared. I bought a USB jig. Will that do anything? I can't have this be bricked.
if ur within the 14 days just go to at&t and tell them "the truth". u know how it got hot and froze and just wouldn't come back on. or how you woke up to the phone in this state. w/e works for you just play stupid and you've never heard of root before. as far as you know that's just some crazy new app that's out lmao. and no the jig is worthless here won't do anything for ya
Sent from my SPH-L710 using Tapatalk
billard412 said:
if ur within the 14 days just go to at&t and tell them "the truth". u know how it got hot and froze and just wouldn't come back on. or how you woke up to the phone in this state. w/e works for you just play stupid and you've never heard of root before. as far as you know that's just some crazy new app that's out lmao. and no the jig is worthless here won't do anything for ya
Sent from my SPH-L710 using Tapatalk
Click to expand...
Click to collapse
To the guy within his 14 days, listen to this guy, “the phone got really hot, the screen turned off, and now the phone won't boot up.."
To the OP, sounds like your best bet is trying for a warranty claim or sending it to Samsung. Unfortunately you're the third person in two days that I've read has done this. The other two sent it to Samsung and they actually didn't charge them I believe.
Tapatalk.
Well. My curiousty led to a hard-bricked phone
It's definetly official. I am not going to install any more custom roms after this. To make my story breif. I aquired a motorola atrix 2 phone, and had read it could accomdate a custom rom, so I used a one click root method program and the program said it had done its job. I booted into the recovery and installed the rom, which ended in an infinite reboot. Great, so I read more on how to revert back to firmware using rsd lite. I did this, but the battery was dead. so I went out and purchased anther battery, attempted the restore, phone restart, then BOOM. it stayed black and now it wont come on. wtf.
Can any please recommend the proper cable I have to order to get the phone back working>?
Sunaj1 said:
Well. My curiousty led to a hard-bricked phone
It's definetly official. I am not going to install any more custom roms after this. To make my story breif. I aquired a motorola atrix 2 phone, and had read it could accomdate a custom rom, so I used a one click root method program and the program said it had done its job. I booted into the recovery and installed the rom, which ended in an infinite reboot. Great, so I read more on how to revert back to firmware using rsd lite. I did this, but the battery was dead. so I went out and purchased anther battery, attempted the restore, phone restart, then BOOM. it stayed black and now it wont come on. wtf.
Can any please recommend the proper cable I have to order to get the phone back working>?
Click to expand...
Click to collapse
Did you flashed rom with stock recovery?
Sent from my Sony Tablet S using xda app-developers app
smgdev said:
Did you flashed rom with stock recovery?
Sent from my Sony Tablet S using xda app-developers app
Click to expand...
Click to collapse
Yes, I tried to. Unless i acidentally downloaded the wrong file.
Sunaj1 said:
Yes, I tried to. Unless i acidentally downloaded the wrong file.
Click to expand...
Click to collapse
You should flash roms with custom recoveries that built for your device like clockworkmod or twrp recovery.
Sent from my Sony Tablet S using xda app-developers app
smgdev said:
You should flash roms with custom recoveries that built for your device like clockworkmod or twrp recovery.
Sent from my Sony Tablet S using xda app-developers app
Click to expand...
Click to collapse
Yes, I am aware of that. The problem is now my phone is hard bricked and it wont turn on at all, not even to display an error message.
How can I fix this? whats that special cable That i need?
I would love to help you but I don't have the device and I think you should ask to your device's q/a forum. It will more helpful for you.
Sent from my Sony Tablet S using xda app-developers app
Sunaj1 said:
Well. My curiousty led to a hard-bricked phone
It's definetly official. I am not going to install any more custom roms after this. To make my story breif. I aquired a motorola atrix 2 phone, and had read it could accomdate a custom rom, so I used a one click root method program and the program said it had done its job. I booted into the recovery and installed the rom, which ended in an infinite reboot. Great, so I read more on how to revert back to firmware using rsd lite. I did this, but the battery was dead. so I went out and purchased anther battery, attempted the restore, phone restart, then BOOM. it stayed black and now it wont come on. wtf.
Can any please recommend the proper cable I have to order to get the phone back working>?
Click to expand...
Click to collapse
Hi, I guess you can use THIS LINK to try and fix your problem. Thank you for consulting the forums, and have a nice day.
ATkeneiville said:
Hi, I guess you can use THIS LINK to try and fix your problem. Thank you for consulting the forums, and have a nice day.
Click to expand...
Click to collapse
Thank you. But an experienced repair guy said my phone wasn't responding to neither the USB jtag or the fast boot. So my phone is dead forever? Should I start digging its grave?
Sure sounds this way, and you shouldn't be doing JTAG through the USB port anyway unless your phone is something special I've never heard of
But in truth rooting your phone won't damage it, it just gives someone the opportunity to do so. I'm a firm believer in rooting all androids so long as they read and understand what they are doing, its very hard to brick a phone if you know what you're doing
So although this phone may be dead forever (unless you find someone who for sure knows the proper way to JTAG it) then still consider rooting your next one, just be sure to completely understand what's going on, and try to stay away from one click roots, its hard to learn anything from this
Best of luck on your next phone
*side note, if you still have warranty and your phone is completely unresponsive chances are you will get your warranty exchange, just play dumb and say "I was playing angry birds and it just froze, now it won't turn on"
Sent from my Nexus 4 using Tapatalk 2
I wish I had warranty on this thing. I got it second hand from craigslist. However i've managed to acquire an HTC inspire 4G, what an upgrade from a motorola cliq xt! I would love to install jelly bean on this thing but after messing up the Atrix 2 i'm scared I will F*ck this one up too. I can never find clear and concise instructions on the internet. Every web page I visit, it seems to be someones personal way of doing it. Steps not mentioned, or instructions written for intermediate users. For example, Every video or piece of instruction i've watched on youtube regarding booting into the fast boot on the atrix 2, said something about holding volume up and power button upon booting and I would see something on the top of the screen. However that did not work, First I had to use the volume down and power button, then I would get to this fastboot screen where those recovery options werent available, from there I had to hold both volume buttons down and press the power button twice which would bring me to the recovery options screen. thats just one example, and even then for some reasons I didn't have all the recovery options the instructions spoke of... for example. Very annoying and frustrating. On a side note, is there anyone on this site who lives in the US that can unbrick my atrix 2? The guy who repair phones I took it to said theres a device for 250.00 bucks he's waiting to get that can unbrick any device. However he doesnt have the funds and had gotten laid off work. I am just having a hard time believing a simple soft user error could permanently damage my device forever and that as sophiscated as our technology has gotten there's absolutely no way to revive it.
demkantor said:
Sure sounds this way, and you shouldn't be doing JTAG through the USB port anyway unless your phone is something special I've never heard of
But in truth rooting your phone won't damage it, it just gives someone the opportunity to do so. I'm a firm believer in rooting all androids so long as they read and understand what they are doing, its very hard to brick a phone if you know what you're doing
So although this phone may be dead forever (unless you find someone who for sure knows the proper way to JTAG it) then still consider rooting your next one, just be sure to completely understand what's going on, and try to stay away from one click roots, its hard to learn anything from this
Best of luck on your next phone
*side note, if you still have warranty and your phone is completely unresponsive chances are you will get your warranty exchange, just play dumb and say "I was playing angry birds and it just froze, now it won't turn on"
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I can't attest to the videos you saw, but for most androids this is the best site with the most info, I only suggest being sure how to root before you do it, and to understand how the method works as well. When your not understanding this is when bricks happen.
I know it can be lots of reading and lots of questions but in the long run its worth the time
As for the JTAG equipment there are many who have it and you can easily spend less than 250 on getting the proper stuff.
Every logicboard is different so maybe this machine he speaks of has a wide variety of cables that come with it, but he's still paying too much
Anyway, most people seem to charge 50$ or so to JTAG it back, if that's more than the phone is worth to you just sell it on eBay for parts
Sent from my Nexus 4 using Tapatalk 2
demkantor said:
I can't attest to the videos you saw, but for most androids this is the best site with the most info, I only suggest being sure how to root before you do it, and to understand how the method works as well. When your not understanding this is when bricks happen.
I know it can be lots of reading and lots of questions but in the long run its worth the time
As for the JTAG equipment there are many who have it and you can easily spend less than 250 on getting the proper stuff.
Every logicboard is different so maybe this machine he speaks of has a wide variety of cables that come with it, but he's still paying too much
Anyway, most people seem to charge 50$ or so to JTAG it back, if that's more than the phone is worth to you just sell it on eBay for parts
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Can you link me to clear and concise instructions on how to upgrade my 2.3.7 ( i think) to jellybean on an htc inspire 4g? and is there anyone here who can fix my phone that you know of?
HERE IS YOUR PHONES FORUM
you will find links to all the guides you need here, always read the stickies in each section, this tends to have the important info you need
then anything your not sure about should be asked in the proper place within this forum for the best answers
example, question on how to root should be asked in the how to root thread for best chance of a good answer, question on how to flash a new radio should be asked in a thread pertaining to this
im sorry but i dont know enough about your phone specificly to help further but hopefully the members in your device specific forum will
best of luck!
Pardon the pun but I have hit a brick wall with my LG e970. Last night I followed this guide to root and unlock the boot loader and everything appered to go fine. Today I recieved my code to do a sim unlock and, this is where everything sarted to go wrong. After entering the code the phone tried to do an automatic reboot and hung on the LG logo screen. After doing some research and getting the phone into download mode I tried to unbrick it using this guide. After I finished flashing it I tried to reboot and to my dismay nothing happened, I mean nothing. My phone no longer even turns on and when I try to boot into download mode I get a QHSUSB download prompt on my pc. Is my phone toast? Is there any last resort actions I can take? Can anyone tell me what exactly happened?
Thanks in advance for any information.
-dubrewski
following your links, your demise was the second guide you used. That guide is for the INTERNATIONAL VERSION of the optimus G, you have the AT&T variant, thus ending up with a nice brick(phones are completely different). Sorry to say but as far as i know there has been no progress on the QHSUSB mode front ( http://forum.xda-developers.com/showthread.php?t=2458139&page=2). Looks like JTAG is your only option right now, might as well google about it.
wow, I'm not quite sure how I feel right now. That's what I get for becoming frustrated and impatient. Should have gone to bed and dealt with it in the morning. What exactly is QHSUSB? Is there any chance this is something at&t would deal with? I would rather pay a repair few then have to buy a new phone.
Thanks
-dubrewski
dubrewski said:
wow, I'm not quite sure how I feel right now. That's what I get for becoming frustrated and impatient. Should have gone to bed and dealt with it in the morning. What exactly is QHSUSB? Is there any chance this is something at&t would deal with? I would rather pay a repair few then have to buy a new phone.
Thanks
-dubrewski
Click to expand...
Click to collapse
Don't really know much about QHSUSB, just enough to know that when you get it you are hard bricked. Wouldn't know if at&t would deal with it(if it is under warranty you might as well give it a shot), otherwise go for jtag.
dubrewski said:
wow, I'm not quite sure how I feel right now. That's what I get for becoming frustrated and impatient. Should have gone to bed and dealt with it in the morning. What exactly is QHSUSB? Is there any chance this is something at&t would deal with? I would rather pay a repair few then have to buy a new phone.
Thanks
-dubrewski
Click to expand...
Click to collapse
AT&T may try to charge full price if they decide warranty is void, or that could be just a myth. LG has a one year manufacturer warranty, I don't know their policy for covered repairs.
Link for JTAG service. http://mobiletechvideos.mybigcommerce.com/lg-optimus-g-jtag-brick-repair/
Ok so, I'm bumped and this morning my screen cracked, and became unresponsive to touch, but was acting as if I was making selections. (as in Pandora started playing on its own because I had the widget on my homescreen and I couldn't get it to stop without a battery pull). I have insurance on the phone so I can get a replacement, but its on backorder.
Now before I send it in for a replacement, I'm wondering if anyone has any ideas as to how to remove the bumped TWRP, and go back to stock recovery, without a touchscreen lol. I can't even unlock my phone on my own...sometimes it will do it itself, but that's only if I'm lucky :/ I think right now as it is, I'm stuck. But I'd really like to send it back without it being bumped, in case of voided warranty purposes and me not getting a phone, or even worse, them finding the method to achieve the bumped unlock, and then them end up patching it!!
What do you guys think? Any ideas or feedback would be greatly appreciated! Thank you!
You're going to have to try and do this blind, but how about tot city to reflash everything to stock?
Here's a link: http://forum.xda-developers.com/verizon-lg-g3/development/tot-vs985-10b-share-t2832488
There are instructions on how to go into download mode on the flash tool by using your volume & power key. The flash tool will probably tell you when/if you have a connection. Just make sure you have the lg drivers installed and you should be able to flash the tot file and get your phone back to stock. Good luck
startswithPendswithOOH said:
You're going to have to try and do this blind, but how about tot city to reflash everything to stock?
Here's a link: http://forum.xda-developers.com/verizon-lg-g3/development/tot-vs985-10b-share-t2832488
There are instructions on how to go into download mode on the flash tool by using your volume & power key. The flash tool will probably tell you when/if you have a connection. Just make sure you have the lg drivers installed and you should be able to flash the tot file and get your phone back to stock. Good luck
Click to expand...
Click to collapse
Thank you so much for that suggestion! I'll be sure to give that a shot in a bit and see how it goes! No screen selections will have to be made in the process, other than signing in once its up and running, correct?
Yes. It should just flash once you get it connected and hit a button on the flash tool.
Take a look at this link as well just in case the other link doesn't help. It has good visuals to help you out some more:
http://www.androidrootz.com/2014/07/how-to-unroot-lg-g3-all-variants.html
FYI- at step 2, hold your vol up button for @ 5 sec and then plug in your USB - it should vibrate when it connects... I believe. Doing it blind sucks but I'm sure you'll get it.
startswithPendswithOOH said:
Yes. It should just flash once you get it connected and hit a button on the flash tool.
Take a look at this link as well just in case the other link doesn't help. It has good visuals to help you out some more:
http://www.androidrootz.com/2014/07/how-to-unroot-lg-g3-all-variants.html
FYI- at step 2, hold your vol up button for @ 5 sec and then plug in your USB - it should vibrate when it connects... I believe. Doing it blind sucks but I'm sure you'll get it.
Click to expand...
Click to collapse
Man thanks again for that suggestion!!! I knew about it but figured since I had an unresponsive screen, that I wouldn't be able to complete the process and because I've never had to reset this particular phone before, I just wasn't 100% sure it would work. Thankfully to your suggestion it did and is now sitting on the starting screen. Just what I needed.:good::good::highfive::victory:
nlysurferdude03 said:
Ok so, I'm bumped and this morning my screen cracked, and became unresponsive to touch, but was acting as if I was making selections. (as in Pandora started playing on its own because I had the widget on my homescreen and I couldn't get it to stop without a battery pull). I have insurance on the phone so I can get a replacement, but its on backorder.
Now before I send it in for a replacement, I'm wondering if anyone has any ideas as to how to remove the bumped TWRP, and go back to stock recovery, without a touchscreen lol. I can't even unlock my phone on my own...sometimes it will do it itself, but that's only if I'm lucky :/ I think right now as it is, I'm stuck. But I'd really like to send it back without it being bumped, in case of voided warranty purposes and me not getting a phone, or even worse, them finding the method to achieve the bumped unlock, and then them end up patching it!!
What do you guys think? Any ideas or feedback would be greatly appreciated! Thank you!
Click to expand...
Click to collapse
If you have insurance then your G3 being bump'd should not make a bit of difference. I have returned several unlocked and rooted phones to Asurion with no problem. You're paying for insurance mainly for physical damage. Your screen is obviously cracked and damaged due to that so there should be no worries. Also, if your insurance provider wanted to try and figure out how the Bump method works they could easily get their own G3 and Bump it. Having your Bump'd phone is not going to give them any more of an inside look into Bump than if they got their own device and did what everyone else has done.
acparker18 said:
If you have insurance then your G3 being bump'd should not make a bit of difference. I have returned several unlocked and rooted phones to Asurion with no problem. You're paying for insurance mainly for physical damage. Your screen is obviously cracked and damaged due to that so there should be no worries. Also, if your insurance provider wanted to try and figure out how the Bump method works they could easily get their own G3 and Bump it. Having your Bump'd phone is not going to give them any more of an inside look into Bump than if they got their own device and did what everyone else has done.
Click to expand...
Click to collapse
Ahhh thank you for that bit of info that would have been great to know earlier (for my own sanity's sake lol) but at the very least, I have wiped all my data clean which I would have preferred to do anyways before sending it back
I've returned 3 Samsung captivate phones to att that still had Cyanogenmod or MIUI on them, same with the 7 or 8 Samsung Galaxy S 3 phones I brought back on my insurance plan with Best Buy Mobile. They request it be stock, but if the screens broke they can't check it until the screen is fixed, at which point they will just flash it anyway.
Sent from my VS985 4G using XDA Free mobile app
Doesn't the insurance cover it, if it's lost or stolen? Sounds to me like you lost it.
It's good to know that they accept devices with 3rd party/modified software. I was never sure if the insurance companies did or not. If you send it to a factory service center they'll tell you your warranty is void for sure. Its all about finding a way to charge you $.
But I do think it's wise to wipe your device if you can. I used to do phone repairs for a large anonymous Korean company and I've seen a lot of amateur porn, credit card info, social security #'s and other personal info that really shouldn't be out there. People forget what is on their phones a lot of the time. Definitely take the time to wipe your device before you send it somewhere. Its ok to be a little paranoid sometimes