[Q] Please Help - Internal 16GB USB Storage Damaged - Galaxy S II Q&A, Help & Troubleshooting

Hi. I have just this morning started seeing 'USB Storage Damaged' in the notifications drop menu.
Both my internal storage and sd card do not appear under settings and storage. All it says is unavailable. I know the external as card is thankfully ok, because I tried it in my brothers s2 and my files, folders, videos were there.
Does anyone know how to fix this error, my internal 16gb storage or recover the data??
Thank you for any help.

Well if it is really not damaged then you could try do a Virus checking by connecting it to a PC, if that doesn't do then try to Hard Reset the phone (factory reset). If still doesn't work then you are unlucky and probably the Internal Storage is corrupted.
Regards.

Try RECUVA to recover the data .
jje

anyone else have any other ideas.... ?
please i do not want to lose my data/files.
thank you for your help so far guys @ithehappy & @JJEgan
ps factory reset will delete my files from internal usb storage (16GB).... ?

What OS are you....
ichigo786 said:
anyone else have any other ideas.... ?
please i do not want to lose my data/files.
thank you for your help so far guys @ithehappy & @JJEgan
ps factory reset will delete my files from internal usb storage (16GB).... ?
Click to expand...
Click to collapse
What OS are you using?
If you run linux or have access to a machine with linux when you plug the S II into the usb port, it should show both drives internal sdcard and the external sd. Then is just a question of coping the files across from the internal sdcard to the PC and do a factory reset on the phone.
Hope it works for you.

ichigo786 said:
anyone else have any other ideas.... ?
please i do not want to lose my data/files.
thank you for your help so far guys @ithehappy & @JJEgan
ps factory reset will delete my files from internal usb storage (16GB).... ?
Click to expand...
Click to collapse
yes factory reset ll delete all the files...
see if after connecting ur phone to pc,,,u cn see the files or not??
install some anti virus from the market and let it check ur phone,,

thanks for the replies ill try them when i get home from work.
any other ideas...
greatly appreciate all the help, once again thank you

please does anyone have any other ideas.
im at a lost ive run a virus check and nothing was found.
my titanium backup files are on the internal storage and i want a way to recover them.
i can not even use titanium backup because it wont allow me to save the backups on the internal storage nor the SD card.
please someone must have some sort of an idea as to how to fix my internal storage.
thanks again

Can you Sync all your data to Google a/c and do a Factory Reset?

Internal SDcard
ichigo786 said:
please does anyone have any other ideas.
im at a lost ive run a virus check and nothing was found.
my titanium backup files are on the internal storage and i want a way to recover them.
i can not even use titanium backup because it wont allow me to save the backups on the internal storage nor the SD card.
please someone must have some sort of an idea as to how to fix my internal storage.
thanks again
Click to expand...
Click to collapse
Well if the phone is not able to access the sdcard your only option as far as I can see, is to try and access the card via a PC.
I know that on linux I have easy access to both cards on my system, and can run fschk to see what problems it reports, on the internal storage.
But a word of warning, only check for errors, as the sdcards have a different file structure than ordinary hard disks and it could damage the card permanently.
Sorry that I have no solution to your problem other than the above.

still no luck
anyone else have any idea as to what i could possibly do/try.
thank you for everyones help

The weird thing is, when the filesystem is corrupted in any way the OS just reformats it.
So there must be something different.
What exately do you see when you connect the S2 to the PC in mass storage mode? (NOT Kies mode)
Do you see the drives? Any content?
Either it's something with the drivers in the FW or it might be a hardware defekt....

I also encounter this issue today. My Swiftkey problem starts to have problem, so i reboot the phone and right away it tell me the SD-CARD is damage.. It gives me option to FORMAT the card but i dont want to do that yet until i can backup my pictures and other data on it.
Any help guys? What did you do OP?

I see this turning into another Samsung quality failure. I too have this issue, first the 32gb external SD, than the internal USB and now again the external SD. Damn!
This can't be a hardware problem, must be software/OS related.
Luckily I have a backup on my Linux Mint PC so I formated all those suckers but 2x external SD can't be a coincidence.
Question is, now what?

i think if you dont mount or dismount the USB storage correctly when you insert in the USB cable, it will eventually lead to flash memory failure.

One more.
Same problem here. Good to hear there are a few cases, I could not figure out what I did wrong.
xxlikquidxx said:
i think if you dont mount or dismount the USB storage correctly when you insert in the USB cable, it will eventually lead to flash memory failure.
Click to expand...
Click to collapse
I haven't sync or connected the phone to a PC for ages so that could not be it.
It sucks not being able to do a backup or access an old one now.

damn lost all my pics!!!!!!
what do you guys use after this incident for backing up automatically on wifi? I have all my pics automatic upload to Google+ private album when plugin charging over 3G

SugarSync
I had to format the SD card after all and I know now why it happened to me.
I bought a extra battery on eBay, and let's just say it is not the same quality as Samy's so when using it it would shot off the phone without warning when about 5% juice level left. This unexpected whiting down eventually led to memory's corruptedness.
And to answer question on previous post I use Sugarsync and thanks to it I didn't lost a thing.

I am having the same problem and as xxlikquidxx it also happened to me in connection with a swiftkey update/failure!??
Did any of you figure out a way to fix it? I have not formatted yet but did that fix the problem for you? Yes I know it is not the fix I would like either!
I noticed that my SD card is not accessible either. Not on the phone and not if I connect my phone to my computer in USB mass storage mode. But if I take out the SD card and puts it into my card reader it works perfectly. Could it be that there is not a problem with the memory (internal or SD) but only with the mounting? Could it be that a reset without a USB storage format could do it? Or does it make sense that because it cant mount the USB storage then it cant mount the SD card either?
Thanks in advance.

Damned....the same thing happened to me after a normal reboot.
Anyone knows is there a proper fix for this? Or is a trip to the service center necessary?

Related

Help! Damaged (internal?) SD card

I installed MIUI on my girlfriend's fascinate last night and this morning she's just told me her phone has a notification for a damaged SD card... I told her to try unmounting/removing it and the problem persists making me believe it's the internal card.
Can anyone point me in the correct direction to fix this? I'd like to recover as many of the files from the phone before wiping it if possible.
Thanks!
First thing you should do to confirm whether it's internal or not is to just try swapping the MicroSD with another. I really don't know for sure, but I don't think it would tell you that you have a damaged SD card if it's talking about the internal storage.
Do you have a card reader for your PC? Plug it into that and see if it works. If it detects it, try running a chkdsk on it. If something got corrupted on it somehow, that should take care of it. You shouldn't have to format it.
She's currently at her family's house (we're in college... don't live on our own ) but I'll try that later. She tried putting her microSD in her brother's phone and both phones displayed a damaged memory card notification, which makes me think it may be both.
Also, she's got cwm red, not orange. Could that be the issue? If so, how do I switch to orange?
Oxirane said:
She's currently at her family's house (we're in college... don't live on our own ) but I'll try that later. She tried putting her microSD in her brother's phone and both phones displayed a damaged memory card notification, which makes me think it may be both.
Also, she's got cwm red, not orange. Could that be the issue? If so, how do I switch to orange?
Click to expand...
Click to collapse
If the same MicroSD gave a damaged message in another phone, it's almost certainly the MicroSD.
I know there's some issue with Gingerbread ROMs corrupting SD cards. I thought it didn't apply to CM7 or MIUI, but I'm not totally sure. CWM shouldn't have anything to do with it, though. It's odd that she has red CWM, though. How does she enter recovery?
I'd expect chkdsk to handle it. Once you've got access to it and a PC, open the command prompt, and try "chkdsk x: /f /x", where x is the drive letter for the card.
I would think you could just look at the SD card & phone storage section in Settings. Damaged memory card usually appears as not present.
The SD doesn't show up in the mounts and storage, yes. Any idea how to recover those files?
Does the internal memory show up?
From my experience, once it's corrupted it can't be used again. There are several programs that may help you recover files on the card but you probably will not be able to use the card again unless you can get it formatted on something else, ie camera.
Does the internal memory show up?
From my experience, once it's corrupted it can't be used again. There are several programs that may help you recover files on the card but you probably will not be able to use the card again unless you can get it formatted on something else, ie camera.
Oxirane said:
The SD doesn't show up in the mounts and storage, yes. Any idea how to recover those files?
Click to expand...
Click to collapse
If you have a card reader on a PC there's a program called Recuva that may be able to recover pics, video, etc.
try formatting it

[Q] Internal Storage Corrupted

Hi all
I have a Fujitsu ARROWS X F-05D, which running Android 2.3.5. It has 4GB internal storage and supports microSD card.
I tried to format the phone’s internal storage through Windows 7, the operation was failed during the formatting process. After that, I cannot access either the phone’s internal storage or micorSD card. Both of them show “Unavailable” under Settings  Storage [Built-in storage] and [SD card]. The [Delete data in built-in storage], [Mount SD card] and [Erase SD card] were dimmed. I had performed a phone hard reset but the problem persists.
If I connect the phone with PC, windows can recognize there has USB mass storage attached and assigns two drive letters accordingly. However, if I want to access either of them, windows will ask to insert a storage media. In addition, the phone will not prompt to ask user to confirm connect the phone as a USB mass storage.
Without external storage, most apps cannot be functioned normally or simply can’t install at all. Could anyone please kindly advise how to fix it?
Regards,
Boy
boytse said:
Hi all
I have a Fujitsu ARROWS X F-05D, which running Android 2.3.5. It has 4GB internal storage and supports microSD card.
I tried to format the phone’s internal storage through Windows 7, the operation was failed during the formatting process. After that, I cannot access either the phone’s internal storage or micorSD card. Both of them show “Unavailable” under Settings  Storage [Built-in storage] and [SD card]. The [Delete data in built-in storage], [Mount SD card] and [Erase SD card] were dimmed. I had performed a phone hard reset but the problem persists.
If I connect the phone with PC, windows can recognize there has USB mass storage attached and assigns two drive letters accordingly. However, if I want to access either of them, windows will ask to insert a storage media. In addition, the phone will not prompt to ask user to confirm connect the phone as a USB mass storage.
Without external storage, most apps cannot be functioned normally or simply can’t install at all. Could anyone please kindly advise how to fix it?
Regards,
Boy
Click to expand...
Click to collapse
In case ur system is messed up like this i suggest u to reflash a stock rom via odin or adb
jiffer1991 said:
In case ur system is messed up like this i suggest u to reflash a stock rom via odin or adb
Click to expand...
Click to collapse
Hi Jiffer,
Reflash a stock rom is a reasonable try. However, my phone is an unpopular model outside Japan, and I don't know Japanese to looking for help in Japanese forum. As such, I am unable to obtain either stock rom or custom rom for a try.
As a turnaround, I want to know how to locate the phone's internal storage and how to format it through adb.
Regards,
Boy
boytse said:
Hi Jiffer,
Reflash a stock rom is a reasonable try. However, my phone is an unpopular model outside Japan, and I don't know Japanese to looking for help in Japanese forum. As such, I am unable to obtain either stock rom or custom rom for a try.
As a turnaround, I want to know how to locate the phone's internal storage and how to format it through adb.
Regards,
Boy
Click to expand...
Click to collapse
Hmm i dont know much about adb i tried a bit but in fact i never had to use it so i dont have many experience with adb
http://forum.xda-developers.com/showthread.php?t=502010 this might help u
jiffer1991 said:
Hmm i dont know much about adb i tried a bit but in fact i never had to use it so i dont have many experience with adb
http://forum.xda-developers.com/showthread.php?t=502010 this might help u
Click to expand...
Click to collapse
Hi Jiffer,
Thank you for your refer. That thread is actually a guide to install Google ADK which including adb but lack of deeper elaboration on commands and syntax.
Anyway, thank you for your enthusiastic to help in solve my problem.
Regards,
Boy
boytse said:
Hi Jiffer,
Thank you for your refer. That thread is actually a guide to install Google ADK which including adb but lack of deeper elaboration on commands and syntax.
Anyway, thank you for your enthusiastic to help in solve my problem.
Regards,
Boy
Click to expand...
Click to collapse
Thats what Im here for
Was a Solution ever found this problem? I have the exact same issue.
Also reflashing the rom with a stock is not an option, as it requires the internal memory to do so.
Pinkydash said:
Was a Solution ever found this problem? I have the exact same issue.
Also reflashing the rom with a stock is not an option, as it requires the internal memory to do so.
Click to expand...
Click to collapse
I did solve the problem at last but unfortunately forget how to fix it since my handset was damaged by water linkage after a very short period.
I only remember the problem lies on the corruption of partition table. I replaced a file (sorry, forget what file again!) through adb. After reboot, the system prompts me something wrong in the partition table and asks me to format internal storage, after that. The device resumes normal.
boytse said:
I did solve the problem at last but unfortunately forget how to fix it since my handset was damaged by water linkage after a very short period.
I only remember the problem lies on the corruption of partition table. I replaced a file (sorry, forget what file again!) through adb. After reboot, the system prompts me something wrong in the partition table and asks me to format internal storage, after that. The device resumes normal.
Click to expand...
Click to collapse
Darn.... Well if you ever do remember which file it was and how you did it, I would really appreciate it if you could help me out
Same problem here
Any solution?
a bit of a resurrection post but I just resolved mine, I deleted the data/ cache of the contacts and contact storage.
I also purged every contact I any program I have and then reimported them into one program. I let it all populate and everything was fine.
A|ex said:
a bit of a resurrection post but I just resolved mine, I deleted the data/ cache of the contacts and contact storage.
I also purged every contact I any program I have and then reimported them into one program. I let it all populate and everything was fine.
Click to expand...
Click to collapse
Also resurrecting an old thread lol. So should i pull the internal sd card using adb and push it back after deleting it? Or would that be crazy.

[Q] Damaged Phone Storage - Need Help

Need help/advice. I updated my phone with the newest Fresh Evo LTE 5.3.1 and the radio firmware. And after rebooting...noticed the Damaged Phone Storage notification. At first I thought it was no big deal cause it was the micro sd card. But then I found out it is the data/second partition on the internal phone storage. I tried to erase the phone storage...but that does not work. I am thinking of trying to restore back to stock and hoping the stock image restores the second partition.
Do you know what might of happened? And any options on trying to fix this problem?
You most likely need to reformat it. Best method so far seems to be booting into twrp and mounting the internal sd to PC and formatting it. Unless there's another cause, I don't know of any issues so it would help to wait for someone who has has to deal with anything similar before taking my advice
om4 said:
You most likely need to reformat it. Best method so far seems to be booting into twrp and mounting the internal sd to PC and formatting it. Unless there's another cause, I don't know of any issues so it would help to wait for someone who has has to deal with anything similar before taking my advice
Click to expand...
Click to collapse
Thanks that worked...mounting to my PC in TWRP and formatting. Lost all my pictures and videos...will teach me for not syncing to one of those cloud storage services
Just make it a habit to back up your cards. Its always a good habit to back everything up
this just happened to me after a hard reset...can you show the exact steps i cant seem to figure out how to mount this?
Reboot to TWRP and look for mount, make sure it's set to internal and mount storage, in Windows a dialog should pop up saying that the card needs to be formatted
my phone is samsung a9 . ihave found that my phone storage is reduced from 127 gb to 7.95 gb and my sd card got damaged what can i do for this

[Q] Sgs2 internal memory not mount

Hi, I am sure there is a lot of samsung galaxy s2 users having experience on internal and external sd card suddenly not mount. This is so critical to me. As i have a lot of memorable photo keeping in my phone earlier (The photoes taken when i registered with my wife). I dont have any further backup and now i face a trouble that internal and external memory sd card not mounted. If you ask me to do format, ofcourse i know this can solve the memory problem...but do you think i will do it?? Ofcourse not man, those memorable photos only one a life time can take, so what do you think...where is the solution???? why samsung manufacture never provide us a better support center?? ... why in the forum no one has solution. (Maybe rooting the phone may help, but you know what i never play the root root thingy)........i need help ... i wanna cry to the God.... i wan my photos back. Help....help
ingfong192 said:
Hi, I am sure there is a lot of samsung galaxy s2 users having experience on internal and external sd card suddenly not mount. This is so critical to me. As i have a lot of memorable photo keeping in my phone earlier (The photoes taken when i registered with my wife). I dont have any further backup and now i face a trouble that internal and external memory sd card not mounted. If you ask me to do format, ofcourse i know this can solve the memory problem...but do you think i will do it?? Ofcourse not man, those memorable photos only one a life time can take, so what do you think...where is the solution???? why samsung manufacture never provide us a better support center?? ... why in the forum no one has solution. (Maybe rooting the phone may help, but you know what i never play the root root thingy)........i need help ... i wanna cry to the God.... i wan my photos back. Help....help
Click to expand...
Click to collapse
Well...I too had got the same problem once....that time I didn't even know how awesome android development SGS2 has...ended up formatting the SD card...
Well..you can always recover all the photos using any recovery software after formatting the phone..
Try factory resetting the phone(only your system memory gets wiped) and see whether the problem gets solved...
Well there are other apps but you need root..
Long back I had got this problem...my internal memory wasn't getting mount and when I tried to access it told that it got corrupt and needs to format..
To solve that I connected my phone to PC after connecting in mass storage mode (settings>wireless more options>USB>turn on USB storage) and connected to PC...
It didn't get detect over there in PC ,but in phone the turn on USB storage option changed to turn off USB storage...I clicked on that and the media scanner started...
All the data I thought I lost was back...
Anyways you always have the option to factory reset and try...
Press thanx if I helped...
Sent from my GT-I9100 using xda app-developers app
umair241995 said:
Well...I too had got the same problem once....that time I didn't even know how awesome android development SGS2 has...ended up formatting the SD card...
Well..you can always recover all the photos using any recovery software after formatting the phone..
Try factory resetting the phone(only your system memory gets wiped) and see whether the problem gets solved...
Well there are other apps but you need root..
Long back I had got this problem...my internal memory wasn't getting mount and when I tried to access it told that it got corrupt and needs to format..
To solve that I connected my phone to PC after connecting in mass storage mode (settings>wireless more options>USB>turn on USB storage) and connected to PC...
It didn't get detect over there in PC ,but in phone the turn on USB storage option changed to turn off USB storage...I clicked on that and the media scanner started...
All the data I thought I lost was back...
Anyways you always have the option to factory reset and try...
Press thanx if I helped...
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
Oh No man i did factory recovery , that is not help although the internal memory is alive now but the storage data all gone. Please advice what software you use to retrive/restore back the lost data.
Much appreciate my God
ingfong192 said:
Oh No man i did factory recovery , that is not help although the internal memory is alive now but the storage data all gone. Please advice what software you use to retrive/restore back the lost data.
Much appreciate my God
Click to expand...
Click to collapse
Thanks umair241995 , ignore my post, you know what , i have successfully recovery myself by installed a software called photo, Audio & video files recovery... now everything recovery back. But still i cannot accept this defect exist galaxy s2. :good::good:...thanks dudes
I've used photorec to undelete 3GB of photos from my camera's sdcard once, got almost all of them back. It runs on linux and supports all files, not only photos.
Sent from my digital submersible hovercraft.
ingfong192 said:
Oh No man i did factory recovery , that is not help although the internal memory is alive now but the storage data all gone. Please advice what software you use to retrive/restore back the lost data.
Much appreciate my God
Click to expand...
Click to collapse
I hope you recovered all your data back...though how the hell did the data of internal memory get wiped after factory resetting the phone... is the first time I've heard about it. ..
Anyways, post again if the problem still persists in your phone or files not recovered properly. .. Don't start storing data in your internal memory before getting back your photos. ... the data after formattin still remains in the phones memory in raw form...but if you put some other data in your phone it gets overwritten and deleted. ..
Press thanx if I helped...

[Q] HELP! My S2 Erased My SD Card By Itself!

Help!
I do not know what happened, all of a sudden one morning I woke up and found my SD card has all their files erased! I did not touch the phone nor did the phone hang, what could have caused this?? Will I be able to recover any of the data on it?? The SD card was not corrupted or anything like that, my laptop can read it just fine, my phone can read it just fine, but all my files went missing! I had my Titanium Backup file on the SD card. I was told to get an SD card and backup my files on to it cause android sometimes may have problems, I never would of thought android would erased my SD card by itself. :crying:
I have read related threads about this, but none seem to have an answer or solution.
If anyone has any information or insight on this topic, please let me know.
Android Version - 2.3.5
SD Card - Samsung 8gb Micro SD
86b said:
Help!
I do not know what happened, all of a sudden one morning I woke up and found my SD card has all their files erased! I did not touch the phone nor did the phone hang, what could have caused this?? Will I be able to recover any of the data on it?? The SD card was not corrupted or anything like that, my laptop can read it just fine, my phone can read it just fine, but all my files went missing! I had my Titanium Backup file on the SD card. I was told to get an SD card and backup my files on to it cause android sometimes may have problems, I never would of thought android would erased my SD card by itself. :crying:
I have read related threads about this, but none seem to have an answer or solution.
If anyone has any information or insight on this topic, please let me know.
Android Version - 2.3.5
SD Card - Samsung 8gb Micro SD
Click to expand...
Click to collapse
I don't know whether that is possible but maybe some kind of weird error can do it., also is there any app set as administrator? Also formatting is easy to do if a kid took it and went to storage settings, and recovery of data is possible to a certain extent if you connect your device or card as a usb device in a computer and by running a data recovery software like TuneUp Undelete or something else.
Sent from my GT-I9100 using xda app-developers app
king_below_my_lord said:
I don't know whether that is possible but maybe some kind of weird error can do it., also is there any app set as administrator? Also formatting is easy to do if a kid took it and went to storage settings, and recovery of data is possible to a certain extent if you connect your device or card as a usb device in a computer and by running a data recovery software like TuneUp Undelete or something else.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
I'll give those software a shot, thanks.
If anyone else have any suggestions, please post.
Recuva.

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