[Q] Damaged Phone Storage - Need Help - Sprint HTC EVO 4G LTE

Need help/advice. I updated my phone with the newest Fresh Evo LTE 5.3.1 and the radio firmware. And after rebooting...noticed the Damaged Phone Storage notification. At first I thought it was no big deal cause it was the micro sd card. But then I found out it is the data/second partition on the internal phone storage. I tried to erase the phone storage...but that does not work. I am thinking of trying to restore back to stock and hoping the stock image restores the second partition.
Do you know what might of happened? And any options on trying to fix this problem?

You most likely need to reformat it. Best method so far seems to be booting into twrp and mounting the internal sd to PC and formatting it. Unless there's another cause, I don't know of any issues so it would help to wait for someone who has has to deal with anything similar before taking my advice

om4 said:
You most likely need to reformat it. Best method so far seems to be booting into twrp and mounting the internal sd to PC and formatting it. Unless there's another cause, I don't know of any issues so it would help to wait for someone who has has to deal with anything similar before taking my advice
Click to expand...
Click to collapse
Thanks that worked...mounting to my PC in TWRP and formatting. Lost all my pictures and videos...will teach me for not syncing to one of those cloud storage services

Just make it a habit to back up your cards. Its always a good habit to back everything up

this just happened to me after a hard reset...can you show the exact steps i cant seem to figure out how to mount this?

Reboot to TWRP and look for mount, make sure it's set to internal and mount storage, in Windows a dialog should pop up saying that the card needs to be formatted

my phone is samsung a9 . ihave found that my phone storage is reduced from 127 gb to 7.95 gb and my sd card got damaged what can i do for this

Related

(Q) help with sd card problem please!

it says my sd card is blank and it doesnt seem like its mounting.... i took it out and formatted it to fat32 and its still saying blank sd card i did this a bunch of times..
If you formatted it, it is blank. What's the problem?
What does it say in settings/SD & phone storage? Have you tried formatting it there?
tried both put it in comp formatted it put it in phone formatted in there too says mount sd card like its not reading it
and it also said the blank thing when i had stuff on my sd card
so i guess im effed cuase i cant put anything on my sd card phone wont read it so i cant get back to stock...
Try formatting it on your computer or phone, put it back into your comp and put some files on it
Sent from my ADR6400L using Tapatalk
i did and i even tried a diff sd card wont read that either
I'm new to this so someone please correct me if I'm wrong but you can download the stock Rom from your phone and use Rom manager to go to stock,there is 2.5g of space on phone
my problem and worry is i wanna get unrooted so i can call and this will prob be covered under warranty and i wont have to pay the rediculous deductable on insurance if i have to go another root...
and also you cant use rom manager unless sd card is mounted i tried and mine doesnt mount
So you have tried multiple SD cards in your phone and none of them work?
yes i have tried a couple and the thing pops up in notification bar blank sd card and in sd and phone storage it says mount it but doesnt work
Well if you have tried more than one, formatted and all, and it still doesn't work I would say that your card slot has obviously stopped working. There is no way to unroot without access to the SD card AFAIK.
well that just sucks guess im gonna have to break this thing to make an insurance claim there goes 90 bucks downt he effn drain
Before you take your phone back to Verizon, try connecting to the phone with adb. If you can cd to the sd card and ls the contents, you can push the RUU to the card and return to stock. I am currently trying to resolve the same problem where the SD card fails to mount on PC and suspect it might be related to root. I might end up returning it to stock to test my hypothesis if I can't find a solution in a few minutes; I'll post back with my results.
Okay, this may or may not be relevant to the original poster, but after more investigation, it appears that this issue might be related to some corruption of system files related to handshaking with Windows in Drive mode that occurred since rooting the device. Restoring the rooted system image resolved the problem. The issue was unrelated to kernels, though, since flashing the default kernel did not improve anything.
If you can access the SD card with ADB, your best bet is to restore your rooted stock backup or re-flash the stock image to see if that corrects your issues prior to returning your phone.
DigiK said:
Before you take your phone back to Verizon, try connecting to the phone with adb. If you can cd to the sd card and ls the contents, you can push the RUU to the card and return to stock. I am currently trying to resolve the same problem where the SD card fails to mount on PC and suspect it might be related to root. I might end up returning it to stock to test my hypothesis if I can't find a solution in a few minutes; I'll post back with my results.
Click to expand...
Click to collapse
If the phone can't read the SD card it doesn't matter what he can get on it, the phone has to be able to read the sd card to flash anything.
If you have the proper images, they can be flashed using fastboot, which doesn't require an SD card.

[Q] Please Help - Internal 16GB USB Storage Damaged

Hi. I have just this morning started seeing 'USB Storage Damaged' in the notifications drop menu.
Both my internal storage and sd card do not appear under settings and storage. All it says is unavailable. I know the external as card is thankfully ok, because I tried it in my brothers s2 and my files, folders, videos were there.
Does anyone know how to fix this error, my internal 16gb storage or recover the data??
Thank you for any help.
Well if it is really not damaged then you could try do a Virus checking by connecting it to a PC, if that doesn't do then try to Hard Reset the phone (factory reset). If still doesn't work then you are unlucky and probably the Internal Storage is corrupted.
Regards.
Try RECUVA to recover the data .
jje
anyone else have any other ideas.... ?
please i do not want to lose my data/files.
thank you for your help so far guys @ithehappy & @JJEgan
ps factory reset will delete my files from internal usb storage (16GB).... ?
What OS are you....
ichigo786 said:
anyone else have any other ideas.... ?
please i do not want to lose my data/files.
thank you for your help so far guys @ithehappy & @JJEgan
ps factory reset will delete my files from internal usb storage (16GB).... ?
Click to expand...
Click to collapse
What OS are you using?
If you run linux or have access to a machine with linux when you plug the S II into the usb port, it should show both drives internal sdcard and the external sd. Then is just a question of coping the files across from the internal sdcard to the PC and do a factory reset on the phone.
Hope it works for you.
ichigo786 said:
anyone else have any other ideas.... ?
please i do not want to lose my data/files.
thank you for your help so far guys @ithehappy & @JJEgan
ps factory reset will delete my files from internal usb storage (16GB).... ?
Click to expand...
Click to collapse
yes factory reset ll delete all the files...
see if after connecting ur phone to pc,,,u cn see the files or not??
install some anti virus from the market and let it check ur phone,,
thanks for the replies ill try them when i get home from work.
any other ideas...
greatly appreciate all the help, once again thank you
please does anyone have any other ideas.
im at a lost ive run a virus check and nothing was found.
my titanium backup files are on the internal storage and i want a way to recover them.
i can not even use titanium backup because it wont allow me to save the backups on the internal storage nor the SD card.
please someone must have some sort of an idea as to how to fix my internal storage.
thanks again
Can you Sync all your data to Google a/c and do a Factory Reset?
Internal SDcard
ichigo786 said:
please does anyone have any other ideas.
im at a lost ive run a virus check and nothing was found.
my titanium backup files are on the internal storage and i want a way to recover them.
i can not even use titanium backup because it wont allow me to save the backups on the internal storage nor the SD card.
please someone must have some sort of an idea as to how to fix my internal storage.
thanks again
Click to expand...
Click to collapse
Well if the phone is not able to access the sdcard your only option as far as I can see, is to try and access the card via a PC.
I know that on linux I have easy access to both cards on my system, and can run fschk to see what problems it reports, on the internal storage.
But a word of warning, only check for errors, as the sdcards have a different file structure than ordinary hard disks and it could damage the card permanently.
Sorry that I have no solution to your problem other than the above.
still no luck
anyone else have any idea as to what i could possibly do/try.
thank you for everyones help
The weird thing is, when the filesystem is corrupted in any way the OS just reformats it.
So there must be something different.
What exately do you see when you connect the S2 to the PC in mass storage mode? (NOT Kies mode)
Do you see the drives? Any content?
Either it's something with the drivers in the FW or it might be a hardware defekt....
I also encounter this issue today. My Swiftkey problem starts to have problem, so i reboot the phone and right away it tell me the SD-CARD is damage.. It gives me option to FORMAT the card but i dont want to do that yet until i can backup my pictures and other data on it.
Any help guys? What did you do OP?
I see this turning into another Samsung quality failure. I too have this issue, first the 32gb external SD, than the internal USB and now again the external SD. Damn!
This can't be a hardware problem, must be software/OS related.
Luckily I have a backup on my Linux Mint PC so I formated all those suckers but 2x external SD can't be a coincidence.
Question is, now what?
i think if you dont mount or dismount the USB storage correctly when you insert in the USB cable, it will eventually lead to flash memory failure.
One more.
Same problem here. Good to hear there are a few cases, I could not figure out what I did wrong.
xxlikquidxx said:
i think if you dont mount or dismount the USB storage correctly when you insert in the USB cable, it will eventually lead to flash memory failure.
Click to expand...
Click to collapse
I haven't sync or connected the phone to a PC for ages so that could not be it.
It sucks not being able to do a backup or access an old one now.
damn lost all my pics!!!!!!
what do you guys use after this incident for backing up automatically on wifi? I have all my pics automatic upload to Google+ private album when plugin charging over 3G
SugarSync
I had to format the SD card after all and I know now why it happened to me.
I bought a extra battery on eBay, and let's just say it is not the same quality as Samy's so when using it it would shot off the phone without warning when about 5% juice level left. This unexpected whiting down eventually led to memory's corruptedness.
And to answer question on previous post I use Sugarsync and thanks to it I didn't lost a thing.
I am having the same problem and as xxlikquidxx it also happened to me in connection with a swiftkey update/failure!??
Did any of you figure out a way to fix it? I have not formatted yet but did that fix the problem for you? Yes I know it is not the fix I would like either!
I noticed that my SD card is not accessible either. Not on the phone and not if I connect my phone to my computer in USB mass storage mode. But if I take out the SD card and puts it into my card reader it works perfectly. Could it be that there is not a problem with the memory (internal or SD) but only with the mounting? Could it be that a reset without a USB storage format could do it? Or does it make sense that because it cant mount the USB storage then it cant mount the SD card either?
Thanks in advance.
Damned....the same thing happened to me after a normal reboot.
Anyone knows is there a proper fix for this? Or is a trip to the service center necessary?

Help! Damaged (internal?) SD card

I installed MIUI on my girlfriend's fascinate last night and this morning she's just told me her phone has a notification for a damaged SD card... I told her to try unmounting/removing it and the problem persists making me believe it's the internal card.
Can anyone point me in the correct direction to fix this? I'd like to recover as many of the files from the phone before wiping it if possible.
Thanks!
First thing you should do to confirm whether it's internal or not is to just try swapping the MicroSD with another. I really don't know for sure, but I don't think it would tell you that you have a damaged SD card if it's talking about the internal storage.
Do you have a card reader for your PC? Plug it into that and see if it works. If it detects it, try running a chkdsk on it. If something got corrupted on it somehow, that should take care of it. You shouldn't have to format it.
She's currently at her family's house (we're in college... don't live on our own ) but I'll try that later. She tried putting her microSD in her brother's phone and both phones displayed a damaged memory card notification, which makes me think it may be both.
Also, she's got cwm red, not orange. Could that be the issue? If so, how do I switch to orange?
Oxirane said:
She's currently at her family's house (we're in college... don't live on our own ) but I'll try that later. She tried putting her microSD in her brother's phone and both phones displayed a damaged memory card notification, which makes me think it may be both.
Also, she's got cwm red, not orange. Could that be the issue? If so, how do I switch to orange?
Click to expand...
Click to collapse
If the same MicroSD gave a damaged message in another phone, it's almost certainly the MicroSD.
I know there's some issue with Gingerbread ROMs corrupting SD cards. I thought it didn't apply to CM7 or MIUI, but I'm not totally sure. CWM shouldn't have anything to do with it, though. It's odd that she has red CWM, though. How does she enter recovery?
I'd expect chkdsk to handle it. Once you've got access to it and a PC, open the command prompt, and try "chkdsk x: /f /x", where x is the drive letter for the card.
I would think you could just look at the SD card & phone storage section in Settings. Damaged memory card usually appears as not present.
The SD doesn't show up in the mounts and storage, yes. Any idea how to recover those files?
Does the internal memory show up?
From my experience, once it's corrupted it can't be used again. There are several programs that may help you recover files on the card but you probably will not be able to use the card again unless you can get it formatted on something else, ie camera.
Does the internal memory show up?
From my experience, once it's corrupted it can't be used again. There are several programs that may help you recover files on the card but you probably will not be able to use the card again unless you can get it formatted on something else, ie camera.
Oxirane said:
The SD doesn't show up in the mounts and storage, yes. Any idea how to recover those files?
Click to expand...
Click to collapse
If you have a card reader on a PC there's a program called Recuva that may be able to recover pics, video, etc.
try formatting it

Internal SD card partition lost, help!

SOLVED - did a factory reset from inside CM9 and checked the box to format the sd card (god knows why this worked but the one in recovery didn't..also, why the hell didn't i think of this sooner? could have saved myself a week of searching)
while i was tinkering around trying to fix "mediaserver" (was killing my battery) i started to format my internal sd card memory (after backing it up)...for whatever reason i choose to do this via windows with the quick format off (wanted to scan for bad sectors and crap) then i forgot it was still running and unplugged my phone :facepalm:
novice mistake, i know.
anyhow, i've got adb up and running again, but i haven't been able to find a guide to fix it, or the info to bring up the partition tables, most sites give me specific commands to deal with the external card, but not ones to figure out how CM9\sgs2 is partitioned
ideally i'd like to just restore the partition, I do have backups if that's not possible though.
Phone is up and running fine minus that partition (which of course many apps rely on to store data, most don't have options to redirect it to my sd card.
any info on how CM9\sgs2 is partitioned or how to use ADB to find out would be greatly appreciated
Boot into your recovery and format your SD from within the recovery. That should fix it.
Lennyz1988 said:
Boot into your recovery and format your SD from within the recovery. That should fix it.
Click to expand...
Click to collapse
already tried that, the partition fails to mount, when i put my external sd card in the "sd card" partition mounts, but emmc doesn't (the sd card partition now being my external instead of my internal memory)
anyone even have a idea where i can find info on partitioning the internal memory? i've been searching as much as i can but i mostly only get link2sd pages, nothing on how to actually partition the internal memory
::edit:: i've made some progress, i've managed to install and operate parted via adb, but the version i have doesn't seem to support fat 32, i deleted then remade the partition but the phone still won't recognize it. cwm recovery is telling me "failed to mount /dev/block/mmcblk11 (invalid argument)" other pages seemed to imply that if i can get the partition to fat32 with a block size of 4096 it might work.
a factory reset from inside CM9 with the sd card format box checked did the trick, not sure why it took me a week of googling to figure that out :/ (wtb a facepalm emoticon)
"CM" you mean ?
CM = CyanogenMode?
CyanogenMod Kernel for Galaxy ?
"CyanogenMode" by installin from default ClockWorkMode? section of "Install ZIp from SD" ?
I need to re-partition Internal Memory too.
searched & found this your Topic.
would you please tell me what exactly has been done to fix re-partitioning internal memory?
maybe it can be so Important and Sticky.
Reza_Sadeghi said:
"CM" you mean ?
CM = CyanogenMode?
CyanogenMod Kernel for Galaxy ?
"CyanogenMode" by installin from default ClockWorkMode? section of "Install ZIp from SD" ?
I need to re-partition Internal Memory too.
searched & found this your Topic.
would you please tell me what exactly has been done to fix re-partitioning internal memory?
maybe it can be so Important and Sticky.
Click to expand...
Click to collapse
Actually, I have had the same problem, and if your device is not recognizing/mounting your internal SDcard, Bad news! You`ve lost it...
See this post for more details: http://forum.xda-developers.com/showthread.php?t=1665123
Next time think on a HTC or (even) Nokia, when you are about to purchase a new gadget (samsung, never ever more...:crying.
SociedadePsicopata said:
Actually, I have had the same problem, and if your device is not recognizing/mounting your internal SDcard, Bad news! You`ve lost it...
See this post for more details: http://forum.xda-developers.com/showthread.php?t=1665123
Next time think on a HTC or (even) Nokia, when you are about to purchase a new gadget (samsung, never ever more...:crying.
Click to expand...
Click to collapse
it's been a while, but it wasn't lost, i just had to repartition it, i described how i did this a few posts up.
i'm quite happy with my samsung sgsII, i'm not familiar with some of the other devices but i haven't run into any issues i can blame samsung for.
CM9 is exactly what i said it was, cyanogenmod 9. it's a whole rom package, not just a kernal

[Q] Cannot Mount Internal or External SD Card in 4ext

Hi Guys,
Before I tear my hair out going through all efforts to recover my phone back to a working condition, I'd like to know the odds of this being a hardware malfunction. I was running ARHD 4.0 and it has all but bricked my phone (beware, stick with NRG's rom if you want a stable Sense daily driver). After going through tons of force-closes and permissions issues, the phone became incapable of reading the external SD. Now I don't know if this is due to corruption or an actual hardware issue (I "dropped" the phone once while it was acting up, though I was still able to access my ext-sd after that IIRC). Hopefully someone can give me some guidance here, I'm a little wary of the fact that my phone cannot see the external SD card even from 4ext at this point in time.
I've completely wiped the phone as much as I can via 4ext, I suppose the next step would be to insert a different SD card or see if I can't get another device to read this one so that I can format it to fat-32 and start fresh, but as it stands I cannot currently get 4ext to see my external sd (or internal for that matter). Also, when first entering the bootloader, I don't see the scrolling lines of "ph85img.xxx not found" which to me would be indicative that seeing seeing my external SD card either, and thus not seeking for a recovery image.
Assuming that I am unable to get the phone to mount a working Fat-32 formatted external SD, would this necessarily indicate a hardware failure, or are there other potential culprits? Thanks for any help on this guys.
I had this problem too I fixed it by taking out the battery for about 5minutes exactly. This let's all sensors clear out and somewhat gives your phone a fresh start...tell me...does hboot (white screen that says unlocked s-on ect)...does it scan for the ph9857xx.IMG or zip? If it does than your phone still recognizes external storage sd card...if you can load a Rom to you ext sd card then you may be able to flash a new Rom from your ext sd card...use nrg Rom or super sense...hop I helped you..
Sent from my HTC_Amaze_4G using xda app-developers app
NooBOnTheBlock said:
does hboot (white screen that says unlocked s-on ect)...does it scan for the ph9857xx.IMG or zip?
Click to expand...
Click to collapse
No, no it does not. As stated above, this is a great reason for concern to me.
rbross3030 said:
No, no it does not. As stated above, this is a great reason for concern to me.
Click to expand...
Click to collapse
Of course it's a great reason of concern. Try this, and good luck:
http://forum.xda-developers.com/showpost.php?p=44883942&postcount=38
If it does help, a reply back may help others, with the steps you took.

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