Were you happier with the replacement unit than you were with your original? Were there any additional faults with the replacement unit? Was it worse/better?
I just sent out for a replacement for mine because of under screen dust, dead pixel, the screen tilt, and just to pretty much get a brand spanking new one the day before my 30 days is up. Am just a bit scared I'll get something worse off than what I'm giving up.
There isn't really anything internally wrong with it, besides the dust and the pixel, (the pixel is barely noticeable, but once seen, can't be unseen).
Any input from any of you would be greatly appreciated, and perhaps alleviate and fears I have about it.
My wife had the screen tilt and signal defect.
Her new one we just got yesterday is perfect. No tilt at all.
No dropping every call anymore. No issues with data and WiFi at all.
New one is like my phone. Good to go.
She is now FULLY satisfied.
Sent from my PG86100 using XDA Premium App
I too had to get a replacement. I took mine to the Sprint store for random reboots, keyboard errors, dead pixels (5 to be exact). After testing the phone and them saying it is perfect, I began having problems a week later. Took the phone to Sprint, got a replacement and have had no problems. Speed is faster, the phone does not reboot, the pixels are all there, the screen is perfect. There seems to be no problems that I can report. I think that originally the phone had flaws due to trying to push them out so fast. But after realizing the issues, they corrected and seem to have it down.
johnequickiii said:
Were you happier with the replacement unit than you were with your original? Were there any additional faults with the replacement unit? Was it worse/better?
I just sent out for a replacement for mine because of under screen dust, dead pixel, the screen tilt, and just to pretty much get a brand spanking new one the day before my 30 days is up. Am just a bit scared I'll get something worse off than what I'm giving up.
There isn't really anything internally wrong with it, besides the dust and the pixel, (the pixel is barely noticeable, but once seen, can't be unseen).
Any input from any of you would be greatly appreciated, and perhaps alleviate and fears I have about it.
Click to expand...
Click to collapse
I switched mine out within the 30 days of return, and I have had absolutely no problems whatsoever. Except for green hornet will not play in 3d Can someone PM me on how to fix this? Btw, i returned it because of two dead pixels
mheller91 said:
I switched mine out within the 30 days of return, and I have had absolutely no problems whatsoever. Except for green hornet will not play in 3d Can someone PM me on how to fix this? Btw, i returned it because of two dead pixels
Click to expand...
Click to collapse
I don't know if this will solve your problem, but i read somewhere if you add the watch widget to your homescreen and watch it that way it should work fine.
My first had a lot of problems reboots,fc with basic apps, sometimes would not turn on without a battery pull. My second one works great so smooth but I wish the speaker was louder.
Exchanged for screen tilt: new one is perfect in every way.
BTW, between myself and friends, I have access to 6 3vo's and I've tested them all with the dead pixel test on the market. Not a single dead pixel on any of the six, two of which were launch day units.
Mike
My first one was leaking light at the bottom buttons... and the main defect was the Mobile Network and Wifi would shut off randomly... When turning them back on... they would just sit there saying "Turning on..."
Got the new one... Light doesn't leak and somehow Mobile Network shut off. I'm beginning to wonder if it's me messing with the phone... I am happier with the replacement... and most will still be in the first 30 days... so you can get a brand new one.
Gonna get mine swapped tommoro due to if you shake it slightly it rattles and typing rattle is louder slow net speeds sucks. LOL love the phone.
Damn how I'm not having any of those issues with my phone?; may be I'm blessed lol
Sent from my PG86100 using XDA Premium App
First was perfect except no 3g reception. Second was a total defect in every way... except got great 3g coverage. Third seems to be a keeper. So far its perfect.
Sent from my PG86100 using XDA Premium App
So am I lol
Sent from my PG86100 using XDA Premium App
chrischoi said:
My first one was leaking light at the bottom buttons... and the main defect was the Mobile Network and Wifi would shut off randomly... When turning them back on... they would just sit there saying "Turning on..."
Got the new one... Light doesn't leak and somehow Mobile Network shut off. I'm beginning to wonder if it's me messing with the phone... I am happier with the replacement... and most will still be in the first 30 days... so you can get a brand new one.
Click to expand...
Click to collapse
I do have heavy light leakage on the bottom of my phone. It looks like the screen didn't set correctly.
It's never bothered me. Can't help but love this phone.
Sent from my PG86100 using XDA Premium App
My first one had random reboots and wouldn't sleep... along with a crooked screen, so I exchanged it. The second one still had the crooked screen, but it didn't have random reboots and would sleep properly. However, the speaker was busted. It was extremely low on volume and it would pop every time any audio was played. The third one (that I still currently have) sleeps properly, doesn't randomly reboot, and has a good speaker. It still has the crooked screen though, but it is much less crooked than the first two. I'm tempted to try one more exchange just to get one that has a perfectly straight screen, but I'm scared of getting one that's the same or worse.
Your lucky you got ur unit swapped I'm stuck with mine the lady was a ***** at the store management wouldn't swap mine due to rattle or net hang reportibg the ***** lady that gave me looks when I took my phone in to there main store.
it seems most problems are fixed in later batches. thats good to hear.
reaper24 said:
Your lucky you got ur unit swapped I'm stuck with mine the lady was a ***** at the store management wouldn't swap mine due to rattle or net hang reportibg the ***** lady that gave me looks when I took my phone in to there main store.
Click to expand...
Click to collapse
I think the rattle is the 3D 2D camera switch because mine does that as well but after a quick shake and listen I held the switch and viola no more rattle.
Related
Well, I have had the 3D since launch. After the first couple of days I started seeing phantom touches. After 1 week I started to notice this was getting far worse and that the display/digitizer was registering touches when nothing was near the device.
Called Sprint walked through a full wipe of the OS and reinstall. That was a no go and wasted nearly 2 hours of my time on the phone... However the Level 2 tech agreed that it appeared to be a failure of the device and advised that I return it to the Sprint store.
Got to sprint and showed them the video I had made of what the phone was doing. They also agreed that something was wrong with the phone and replaced it immediately.
Just in case I am not the only one that is having this problem I am uploading the video to youtube... I will share that link with you as soon as it is done uploading.
This is a video showing the issue using the "draw" application:
If you run into similar issues let me know!
I've seen some strange things happen but I figured it was the Otterbox Defender case or humidity here in Florida.
Will watch more closely now. Thanks for the report!
I've also been having strange issues, where touches are appearing out of nowhere. Had to turn off the pattern lock as a result, since I nearly got locked out of my device since it wouldn't register my pattern properly. It seems to 'reset' itself after a couple reboots, but starts acting up again at a later random time. Between the poor GPS performance and this issue, I'm starting to wonder if I upgraded from my Evo 4G a bit too early...
Same thing happens to mine while texting I would click a letter but it would click another one. It just did it once tho
never discount the existence of a true phantom pressing those screens ;p
I have heard of several people with the issue. Kinda makes me nervous. Already swapped 1 due to bad camera.
Sent from my PG86100 using Tapatalk
Same thing happens to my e3d
My touchscreen is having issues lately too. It'll work fine for several hours, then the screen will either be unresponsive or register phantom movements. Sometimes it won't register the lockpattern as I move my fingers, and other times it refuses to swipe left or right between screens. I've been trying to figure out if it's some kind of software or hardware issue, but no luck. I'd hate to return it(since it's my 2nd 3D) but if it continues for the rest of the week, it's going back. I made a video clip of it jumping screens randomly just in case the Sprint store ask any questions.
*update
I installed the paint program like OP did and had similar things happen on mine with the random lines and unresponsive screens. I guess I'll return tonight for 3D #3....
Mine just started doin the same thing lately, any of you have results yet? Did you turn in your phone or did they repair it? I really dont wanna go to the sprint store and turn mine in because i dont want a refurbished unit. 9/10 in the past when ive went through insurance, the phone they send me is broken as well and then it goes round and round. Sometimes my phone will just stop responding to touch, it will have phantom touches and/or on the htc_ime mod keyboard on compact qwerty; the ui, jk, m, . column up and down wont work at all. strange to say the least, never had this happen to any of my phones before.
My launch day EVO 3D is being replaced also due to this issue. She be back up and running with my new phone Wednesday.
Sent from my PG86100 using xda premium
Well mine developed this problem a few days ago.
The top inch or so of the screen and when I get this problem the touch sensitive buttons also dont work sometimes.
My problem and my question is that, I dont have insurance on the phone, I bought it on Amazon from a private party after my EVO 4G was stollen.
If I take it to Sprint can they just replace the digitizer, since this is a defect of the phone and would that even fix this problem?
If you don't have insurance on the phone then you need to go on ebay and search for evo 3d lcd digitizer housing. Yesterday, I paid $50 shipped from usa.
If you cant find a good listing then u can buy the lcd + digitizer (or just the digitizer) without housing. But it's hard work to do these two because those things are glued and painful to disassemble. It will definitely look jacked up after all your hard work. Just get it with the housing (front black plastic)
Here is a usa seller with what i'm talking about but he as no feedback so i didnt buy from him.
http://www.ebay.com/itm/HTC-EVO-3D-...ultDomain_0&hash=item1c20adc044#ht_2172wt_286
There is a hi res disassembly video on youtube.
I've been experiencing this issue lately as well. I've had this phone since the month it was released and it only started acting up as of a couple weeks ago. It started off as the touch screen not registering any touches, not even the capacitive buttons. Then this week it started it started doing the crazy phantom touch thing. In order to get it working, I simply shut off the screen then turn it back on again. It seems to happen less if I'm lighter on the screen. Thank gawd I'm not the only one experiencing this.
Sent from my PG86100 using XDA App
I called a sprint store and they told me that they would either replace the digitizer or the phone for a fee of 35 dollars, since I did not have insurance.
So, I took my phone in and they had another screen that was from another phone that had a different problem.
After they replaced it, he did not charge me
I was happy until I started to drive home and I was checking it some more and realized that the new screen also had the same digitizer problem.
I guess im headed back to Sprint tomorrow hopefully they give me another phone. and I will happily pay the 35 dollars.
Wow thats a real good deal. I never considered taking it for repair. I thought it must be cheaper to do it myself. I hope they can get you a working one. I'm sure they won't try to charge you for it when you go back.
I'm having trouble with my Evo as well, not sure if its the same issue or not.. for about the past week my notification bar will be intermittently unusable, I can't pull it down at all.. then sometimes it'll work. Unfortunately the times I've been near a sprint store it's working fine.. UGH. Also it's been giving me some random letters occasionally when texting, or the most aggravating is when it "clicks" the backspace button and that sticks and it erases whatever text I just wrote. Sounds like a similar issue.. I just wish mine was consistent, sometimes it works perfect.
Call me an idiot but whats the app that you were using!?
Edit:nvm found it haha
Well today i paid the 35 dollars and will be getting another phone
A really good app for testing screen problems is call "touch test"
http://www.appbrain.com/app/touch-test/org.hermit.touchtest
Mine seem to get worse when i had more then one finger on the screen. and it got really bad with just a little bit of preasure on the screen.
I'm having a similar problem but it is only with the capacitative soft keys.
I have problems from time to time. It gets so annoying on Swype because it will leave breaks while I'm Swyping and instead of one word I'll get like four weird words instead. Very cumbersome.
Sent from my PG86100 using Tapatalk
Like many with the 3d I was having touch screen issues. Ghost touching and inaccurate touches. At first it was infrequent and random but started getting worse and to the point where it became unusable today. I have tep but no stores around here had a digitizer in stock. My phone was useless so in a desperate shot in the dark, I tried putting it in the freezer.
That's right.
I took the battery out, put it inside two ziplock bags and froze it for a few hours. The I took it out. Left it in the bags to return to room temp and then powered it on. I've been using it for a few hours now and haven't had one issue yet.
Please note this might somehow kill your phone and don't try it unless you are desperate.
Sent from my PG86100 using xda premium
My Phone just started acting up bad. I'm looking at replacing the digitizer.
HVAC Wars said:
My Phone just started acting up bad. I'm looking at replacing the digitizer.
Click to expand...
Click to collapse
Mine usually does this when its cold. I have thought about replacing the digitizer but its not frequent enough and locking and unlocking a couple of times fixes it. I would rather deal with it then get the hboot 1.5 crap...
Sent from my PG86100 using xda premium
Mine was fine until last night. Now I can hardly use it. Landscape works somewhat, the only problem is not all apps support it. I found a digitizer+lcd with the full housing for $55 so I jumped on that.
xavier86 said:
Mine usually does this when its cold. I have thought about replacing the digitizer but its not frequent enough and locking and unlocking a couple of times fixes it. I would rather deal with it then get the hboot 1.5 crap...
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Odd, I always have had some sort of problem with my digitizer when I go outside for a cig. I live in WI, so it's about 0 degrees out right now or colder lol (actually tonight it's rather warm outside but meh)
Anyway, About an inch below the top of my phone to about an inch and 1/4 my screen is dead, I could post a screenshot of it if someone wants. I've been thinking about brining it back to sprint but I don't want to risk them updating the hboot to 1.5 lol
It did seem to temporarily fix the device but came back the next day.
They did it to me I hnow have 1.5....they agreed my phone needed to be replaced...then said the 3D is on back order... They asked if i would take a photon...I said yes....that was a week ago....I called today and they said 'oh, the photon is on back order too' that was a 3rd party retailer....
So I called Sprint and there is actually a corporate store close to me....I'm going to get a new phone tomorrow, I hope! Any suggestions on a replacement if they still don't have a 3d!?
I had the same problem. One of the guys at best buy was tryin to say I probably dropped it... I'm like fk u, I got it like this... The other guy checked it out and said,"ive never seen this happen, but looks fine, physically I guess". Checked it for water damage and just replaced it since it hadn't been 30 days. Then I'm seeing more people with the same problem. If u have insurance with sprint, it should be somethin they take in and give u a refurbished one at no charge. At a Sprint repair store
Sent from my PG86100 using XDA App
I got a call today that my replacement 3D was ready to pick up....I was expecting a photon....guess I need to find a tutorial about root w 1.5 and software 2.08
Sent from my PG86100 using XDA App
I am an EVO 3d GSM user for a week.I don't have any problems with ghost touching etc
Is this a problem only for the CDMA users? Some of my friends also got the GSM version and also they don't have any problems.
My digitizer has been acting up lately as well. I may take it into a sprint store and see what they can do with it..... I don't want them to replace my phone with one that has hboot 1.5 or update my hboot to 1.5.
Be careful....when I brought mine in they tried to say "the touch screen is fine, it looks like a software issue..." And despite saying in advance, I left w 1.5 and the promise of a replacement which also came w 1.5
...just my experience....
Sent from my 3VO
I take great care of my phone and this bs started happening to me.
Well, sort of.
My phone will register touches on the screen randomly if I smack the back of the phone (not hard or anything, just a quick smack, like sitting it down on a desk type deal) and it will randomly stop registering touches at all until press the power button to put it in standby, then again to turn it on.
What kind of crap is this? God I can't stand HTC's terrible quality control. I don't have a single mark on my phone. It has NEVER been dropped. It is in flawless condition.
So mad right now.
I feel ya bud.... I am hoping to ride out this replacement till my upgrade in June....
Sent from my 3VO
If I had to take a stab at it, that cold weather means cold fingers, which means no touch screen.... Which means it will appear to be an issue when in fact your fingers r just cold..... Try it out, hold onto a cold drink, let your fingers get nice and cold and touch your screen... No response.... But what do I know... I'm in Florida where its 80 degrees outside
I do know our phones do have issues and I'm not saying the cold is the cause of everyone's issue... Just looking at the big picture... Or trying to. Hope everyone gets it worked out.
Shot from my sharp shooter in 3d
Yeah.....it is a tad colder here in Boston...
Sent from my 3VO
hitman4274 said:
If I had to take a stab at it, that cold weather means cold fingers, which means no touch screen.... Which means it will appear to be an issue when in fact your fingers r just cold..... Try it out, hold onto a cold drink, let your fingers get nice and cold and touch your screen... No response.... But what do I know... I'm in Florida where its 80 degrees outside
I do know our phones do have issues and I'm not saying the cold is the cause of everyone's issue... Just looking at the big picture... Or trying to. Hope everyone gets it worked out.
Shot from my sharp shooter in 3d
Click to expand...
Click to collapse
A friend of mine has the EVO 3D (it's GSM, not CDMA - and I'm seeing a lot of you having the CDMA versions) and I am a Desire HD owner. Both touch screens are great! Also, I can use them with gloves (well, the place where the finger tips are, the material got somewhat rare). In any case, we are not experiencing any problems with his touch screen, and it's -5 to -15 Centigrades outside .
I'd say it's because of the CDMA?! I also heard that some Galaxy S (I9000) users were having troubles with their phones bought from the EU, then brought to US. Screen displaying colours/bars like crazy etc...
I'd say the network pretty much interferes with the internals of the phone. That's just my opinion...
Both the Desire HD and EVO 3D touch screens DO act strange, but that's when it's snowing outside, so the screen gets a bit wet and... you know... it's making it too horny to focus on the touches anymore... he wants more than just a touch... XD
This is an HTC issue, I believe HTC should almost have like a recall for this. Fix it for free. Not by us paying money to get it fixed. I'm dropping HTC phones and going elsewhere for a phone.
sorry wrong thread
FIX~~maybe
Ok so after 24 hours of testing I got ghost touches only 2 times.anyway my phone used to have ghost touches every like 2 min...
Solution: search for "pimp my rom" in the market.(it requires root access btw)
After you install it go to tweaks->touch screen and display and set min. Velocity to 2500 and max velocity to 4500. For your phone the values may differ.so feel free to test other values till you get the best results. Also max events per sec should be at 60. After ur done just apply your settings.top left check Mark.
If this didn't work it could be a hardware issue.but for me it did the trick.I still get some ghost touches so they are not gone forever but its way better now.
Hope this helps peeps.
:laugh:
Just got my Inc4G, and there is a yellowish tint/hue at the top of the screen. Anyone else have this problem. Its pretty noticeable on a white background.
Not on my unit that I can tell. Guess just get replacement unit.
Sent from my Dinc4g
Nope, no issues here.
Seems the issues has gone away, all is good now!
Sent from my Inc4G
A62335 said:
Seems the issues has gone away, all is good now!
Sent from my Inc4G
Click to expand...
Click to collapse
Soooo, how long did it take for this discoloration to go away? Because I just realized that I've got it too.
I only noticed it when I turned the brightness all the way up and played an episode of "Firefly" on Netflix to kill the battery. When the phone automatically turned off, the discoloration was very obvious against the whiteness of the splash screen. I usually keep the screen brightness fairly low to conserve battery, plus my wallpapers are rarely brightly colored. I wouldn't have noticed it otherwise.
(And this is why I've never been an early adopter; I like for the bugs to be worked out before I buy something. Damn you, Verizon, for forcing me to an early upgrade.)
Took about 5 hours of on screen time
Sent from my Inc4G
Well, the iPhones/iPads had this problem. It's simply the adhesive that bonds the display to the glass. It likely hasn't fully cured and using the phone is enough to heat it up and have it fully cure
A62335 said:
Took about 5 hours of on screen time
Sent from my Inc4G
Click to expand...
Click to collapse
Yeah, this is weird. It's gone now. The screen has been off for the past several hours while I slept. I wonder if it will come back after a few hours use. I certainly hope not. Does anyone have any idea what might cause this?
Sent from my ADR6410LVW using xda app-developers app
dymmeh said:
Well, the iPhones/iPads had this problem. It's simply the adhesive that bonds the display to the glass. It likely hasn't fully cured and using the phone is enough to heat it up and have it fully cure
Click to expand...
Click to collapse
^ read up one.
Had this issue as well... it hadn't gone away by today so I returned mine and got a new one.
The discoloration is back now. I've had the phone in my possession for just over 24 hours but I don't think the screen on time has exceeded five hours. If it doesn't permanently go away in the next weeek I suppose I'll try my first phone exchange at Best Buy.
Sent from my ADR6410LVW using xda app-developers app
Mine went away completely and hasn't come back. I've been on this thing constantly though.
Sent from my Inc4G
A62335 said:
Mine went away completely and hasn't come back. I've been on this thing constantly though.
Sent from my Inc4G
Click to expand...
Click to collapse
Yeah, that's why I plan on giving it a week before I try to exchange it. I've been putting on a Netflix video and just letting it run too. Hopefully that will hasten this discoloration's permanent disappearance.
Sent from my ADR6410LVW using xda app-developers app
Ok, this is annoying. I exchanged my phone and the new phone has the same exact issue. Must be a bad batch.
Sent from my ADR6410LVW using xda app-developers app
First post here, hello all. Got my phone on friday last week and noticed a yellow spot (mine was in the lower right, basically on top of the 4th icon in the default dock)
I believe this is spot due to heat. It will show up when I am messing with the phone a lot, but if I set it down or power it off it will go away. I am not surprised to see others are having the same issue, but I was a little surprised to see that the spots were in different locations. I figured there was an especially hot component house behind my spot.
Interesting...
I have two of these phones now with no issues. Must be some bad batches out there... *sigh* c'mon HTC, quality control.
*Madmoose* said:
Interesting...
I have two of these phones now with no issues. Must be some bad batches out there... *sigh* c'mon HTC, quality control.
Click to expand...
Click to collapse
I also cannot report having this issue. However, for the people who do have the issue, considering how cool this phone runs, I'm not sure general use would be enough to heat it up to a temperature that would affect the adhesive if that's the problem. Maybe leave the phone on the charger at max brightness on a white screen for a while?
IceWilly said:
I believe this is spot due to heat. It will show up when I am messing with the phone a lot, but if I set it down or power it off it will go away. I am not surprised to see others are having the same issue, but I was a little surprised to see that the spots were in different locations. I figured there was an especially hot component house behind my spot.
Click to expand...
Click to collapse
The employees at Best Buy also thought it's due to heat. I honestly think it's just a few bad batches. I exchanged my phone at the same Best Buy where I originally purchased the phone, and second phone has the same discoloration in the same exact spot as the first phone. I plan on exchanging my phone one last time before the 30 day exchange period is up and hopefully the batch in stock at that time won't have this issue.
polarimetric said:
I also cannot report having this issue. However, for the people who do have the issue, considering how cool this phone runs, I'm not sure general use would be enough to heat it up to a temperature that would affect the adhesive if that's the problem. Maybe leave the phone on the charger at max brightness on a white screen for a while?
Click to expand...
Click to collapse
On two occasions I tried watching a few shows on Netflix on full brightness for at least an hour. After the hour was up, the discoloration was definitely more visible; there was no lessening of the spots. Perhaps I didn't run it long enough.
Sent from my ADR6410LVW using xda app-developers app
dbrits said:
The employees at Best Buy also thought it's due to heat. I honestly think it's just a few bad batches. I exchanged my phone at the same Best Buy where I originally purchased the phone, and second phone has the same discoloration in the same exact spot as the first phone. I plan on exchanging my phone one last time before the 30 day exchange period is up and hopefully the batch in stock at that time won't have this issue.
On two occasions I tried watching a few shows on Netflix on full brightness for at least an hour. After the hour was up, the discoloration was definitely more visible; there was no lessening of the spots. Perhaps I didn't run it long enough.
Sent from my ADR6410LVW using xda app-developers app
Click to expand...
Click to collapse
I think we should start taking pictures and circling the spots. I will post mine later tonight. If it is indeed some screen defect or adhesive problem, that could explain why it was happening in different spots (if it is) If the heat spots are clustered in one area, maybe there is some specific component producing heat in that area that is discoloring it locally.
IceWilly said:
I think we should start taking pictures and circling the spots. I will post mine later tonight. If it is indeed some screen defect or adhesive problem, that could explain why it was happening in different spots (if it is) If the heat spots are clustered in one area, maybe there is some specific component producing heat in that area that is discoloring it locally.
Click to expand...
Click to collapse
Yeah, I had the same thought about the components. I'll try and take a picture later this evening.
Sent from my ADR6410LVW using xda app-developers app
I just want to say that if you have chronically high temperatures and short battery life, you might want to seriously consider that your phone is defective.
I just replaced my Rezound due to an intermittent problem with the touch screen (the problem only occurred when the phone was hot, lol). I was able to port a nandroid of my old device onto the new one, making sure that radio/kernel versions were identical, and all the problems I ever had are completely gone.
I just used the new phone for over an hour. The temperature is under 100F, and my extended battery is at 90% None of this would have been possible with the old device. I'm beginning to count the touchscreen failure that prompted me to make a warranty call as a blessing.
A lot of time and effort have been expended here to deal with this power-sucking heat problem. I don't know if it's something you can configure away, but I don't believe you shouldn't have to. Some people complain that the Rezound is too hot. When others say it's not so hot, I think we just write that off to the fact that everyone uses the phone differently. Well, I'm thinking maybe it really is just your hot phone that's the problem.
I've seen users dump their application list in the search for the culprit. How much time did Scott Crosler spend mixing and matching kernels to find the cause? It had gotten to the point that I wouldn't talk on the damned thing for more than a few minutes because it was uncomfortable to be holding that hot brick up against my head.
There are threads where people compare the hottest temperatures they've observed on their phones. We take for granted that this phone runs hot. Well, it doesn't. Maybe your phone runs hot, but other phones do not.
This is an expensive device. You'll end up paying hundreds of dollars for it by the time your contract runs out. If your phone's running hot, and you've been looking for the source, or if you've resigned yourself to a phone whose use has to be moderated to keep it from getting too hot or running down the battery prematurely, then I'm here to tell you that you might want to swap that sucker out for another one that works right.
I just got my third fix it rezound where people had similar problems. On the most recent phone, it was really slow, I mean really really slow with everything. It was also having a high heat/excessive drain problem. The guy bought two new phones because he wanted something faster. Unfortunately he had rooted his wife's phone against my advice so they were probably identical.
After I received it and saw the phones behavior I understand why he got a new phone.
The first thing I did was s off it, then I flashed a new RUU and did the entire process twice.
That eliminated almost all of the problems, performance wise it was running great. But the battery was shot. It had just suffered way too much temperature abuse. I put a new battery in it and its like a different phone, its rock solid.
I agree with the guy in the first post. If you've been fighting issues like that, and you flash a stock RUU and are still having problems after trying a new battery (as in one that wasn't in your phone back when the firmware was wonky or when you were running mismatched firmware and patching the broken stuff, send that sucker back. Get a replacement, because its an amazing device when its right.
Sent from my ADR6425LVW using xda premium
I've had 2 this week and sent them both back. The one I have now is my second one which has a messed up front camera that I got back in February. The first one they sent me earlier this week for over 120 degrees just from charging. That was the first one I experienced with actual heat problems... The second one I got yesterday had a seriously screwed up proximity sensor so I put it back in the mail about an hour later. I sent them an email so we will see what they say I'm not really sure what I'm supposed to do, I literally do not have time to worry about a defective phone that I have spent close to 800 dollars on.
platinumrims said:
I've had 2 this week and sent them both back. The one I have now is my second one which has a messed up front camera that I got back in February. The first one they sent me earlier this week for over 120 degrees just from charging. That was the first one I experienced with actual heat problems... The second one I got yesterday had a seriously screwed up proximity sensor so I put it back in the mail about an hour later. I sent them an email so we will see what they say I'm not really sure what I'm supposed to do, I literally do not have time to worry about a defective phone that I have spent close to 800 dollars on.
Click to expand...
Click to collapse
You're heat issues sound kernel related. I was able to make my phone behave the same way with a custom kernel.
loonatik78 said:
You're heat issues sound kernel related. I was able to make my phone behave the same way with a custom kernel.
Click to expand...
Click to collapse
No the phone I have now has no heat issues. I'm saying the CLN replacement they sent me got super hot just from charging. i sent it back lol. It was completely stock
It was revision A, the second one I got with the proximity issues was an XA, the one I currently have is an XE I got it back in Feb
I don't consider my phone to have heat problems, but others would. It will get to 117-118 on 4g streaming. This has been consistent across both rezounds I've had. If I switch over to wifi, phone doesn't touch 100. I think its just the 4g radio on top of everything else.
Curious to the OP, are these better temps on wifi, 3g or 4g?
nrfitchett4 said:
I don't consider my phone to have heat problems, but others would. It will get to 117-118 on 4g streaming. This has been consistent across both rezounds I've had. If I switch over to wifi, phone doesn't touch 100. I think its just the 4g radio on top of everything else.
Curious to the OP, are these better temps on wifi, 3g or 4g?
Click to expand...
Click to collapse
Your temps are pretty much normal. Mine will stay around 110 streaming Netflix on 4g which is very good I think. But 120 is supposed to be max but is nothing for this phone
Sent from my Rezound using Tapatalk 2
platinumrims said:
No the phone I have now has no heat issues. I'm saying the CLN replacement they sent me got super hot just from charging. i sent it back lol. It was completely stock
It was revision A, the second one I got with the proximity issues was an XA, the one I currently have is an XE I got it back in Feb
Click to expand...
Click to collapse
I think it definitely is a hardware rev issue. I've got one of the "good" rev B. phones and I rarely see over 100 degrees in a controlled (indoors) environment no matter how hard I push it. My wife's Rezound is a rev. XA "pink button" phone and it gets hot and does all kinds of crazy things I've never seen on mine.
I should also note mine is overclocked at 1836 while hers is bone stock never even been unlocked.
Sent from my ADR6425LVW using xda app-developers app
I am on my third Rezound because of heat issues. I love the phone, but this heat issue has been something a lot of us have been complaining about since the phone came out. Verizon has been good about replacing the phone, but I have lost several batteries because of the heat issue. Once the phone gets to hot, it starts cooking the batteries. At least that was what I told.
I agree that if your phone is overheating, you do want to get it replaced. My third phone heats up when I am watching NFL Redzone. I have not had it overheat like the other phones but it does get quite hot. If I had a complaint about this phone, that would be my one complaint, it gets to hot.
Sent from my Transformer Prime TF201 using Tapatalk 2
Mine heats up when outside and when using screen at 100, but I live in Florida with temps in the 90s, so I come Indie and cool off. It can do a lot in the heat like for short calls and taking pictures but no angry birds on the beach.
Sent from my ADR6425LVW using xda app-developers app
nrfitchett4 said:
I don't consider my phone to have heat problems, but others would. It will get to 117-118 on 4g streaming. This has been consistent across both rezounds I've had. If I switch over to wifi, phone doesn't touch 100. I think its just the 4g radio on top of everything else.
Curious to the OP, are these better temps on wifi, 3g or 4g?
Click to expand...
Click to collapse
Seems better everywhere. I am doing an apples-to-apples comparison, though. On my home WiFi, the old phone would get up into the 120s with continuous surfing. The replacement phone is almost 20 degrees cooler. It's comfortable to hold, and I'm not constantly wondering if my hand is getting microwaved.
I'm on my second Rezound, and this one gets hot as balls. My original one didn't but I had to get it replaced because the data radio was constantly shutting off due to a botched s-off or it was failing. It will be a year next month that I've had it. I'm probably going to ditch it for one of the Nexus devices soon.
Well VZ sent me some lame email this afternoon apologizing and saying I should get another rezound tomorrow. If this one is messed up I'm taking it to the store and throwing it at someone.
Just out of curiosity what exactly was the touch screen issue you had?
I've felt that when mine get warm/hot the touch screen is either less responsive or inaccurately processes the touch to a different location on the screen.
Is this the problem you (and apparently others) are experiencing?
I guess I'll have to see if I'm still covered to get my four replacement b/c otherwise I really love this phone (as long as I don't go to far from a power source).
A (rezondingly confused) bug
Sent from my subtle and sublime Viperized Rezound.
I've had this issue a good handful of times now. My screen will randomly spazz out where a ton of motions and clicks are happening. Usually turning the screen off and wiping the screen fixes.it, so I've figure the screen was sensitive to oil from our fingers. Today it has happened twice where I couldn't stop it though. Even restarting didn't help once, until going back to the phone 30 minutes later it had calmed down. Anyone else have this problem? I'm thinking about going back to verizon to try another one.
I say take it back. I had a phone do that just not as bad and got a warranty replacement.
Sent from my SCH-I605 using xda app-developers app
Well, took it back. Took about 15 minutes to go in and exchange it for a new one. They did look for superuser, but my phone hadn't been rooted yet so I didn't have that.
Well crap, now this one's speaker doesn't sound right. Everything that is in any way "high pitched" sounds very tinny, like the speaker is blown or something. I started up N64oid to see how bad it was with game music and such and it's extremely noticeable. I'm hoping I can easily exchange this one, but I have a feeling this time it's going to take a lot of arguing...
Lost touch
Well had to take my phone back to bestbuy today due to the screen not working without the s pen. touch would not unlock screen. UGH i knew something was wrong when texting and the l o p and back button would stick or had issues. I am really mad, but best buy hooked me up. I have a new one on order coming Thursday. Let's hope the phone does not have OTA on it.