Screen Discoloration - Verizon HTC Droid Incredible 4G LTE

Just got my Inc4G, and there is a yellowish tint/hue at the top of the screen. Anyone else have this problem. Its pretty noticeable on a white background.

Not on my unit that I can tell. Guess just get replacement unit.
Sent from my Dinc4g

Nope, no issues here.

Seems the issues has gone away, all is good now!
Sent from my Inc4G

A62335 said:
Seems the issues has gone away, all is good now!
Sent from my Inc4G
Click to expand...
Click to collapse
Soooo, how long did it take for this discoloration to go away? Because I just realized that I've got it too.
I only noticed it when I turned the brightness all the way up and played an episode of "Firefly" on Netflix to kill the battery. When the phone automatically turned off, the discoloration was very obvious against the whiteness of the splash screen. I usually keep the screen brightness fairly low to conserve battery, plus my wallpapers are rarely brightly colored. I wouldn't have noticed it otherwise.
(And this is why I've never been an early adopter; I like for the bugs to be worked out before I buy something. Damn you, Verizon, for forcing me to an early upgrade.)

Took about 5 hours of on screen time
Sent from my Inc4G

Well, the iPhones/iPads had this problem. It's simply the adhesive that bonds the display to the glass. It likely hasn't fully cured and using the phone is enough to heat it up and have it fully cure

A62335 said:
Took about 5 hours of on screen time
Sent from my Inc4G
Click to expand...
Click to collapse
Yeah, this is weird. It's gone now. The screen has been off for the past several hours while I slept. I wonder if it will come back after a few hours use. I certainly hope not. Does anyone have any idea what might cause this?
Sent from my ADR6410LVW using xda app-developers app

dymmeh said:
Well, the iPhones/iPads had this problem. It's simply the adhesive that bonds the display to the glass. It likely hasn't fully cured and using the phone is enough to heat it up and have it fully cure
Click to expand...
Click to collapse
^ read up one.

Had this issue as well... it hadn't gone away by today so I returned mine and got a new one.

The discoloration is back now. I've had the phone in my possession for just over 24 hours but I don't think the screen on time has exceeded five hours. If it doesn't permanently go away in the next weeek I suppose I'll try my first phone exchange at Best Buy.
Sent from my ADR6410LVW using xda app-developers app

Mine went away completely and hasn't come back. I've been on this thing constantly though.
Sent from my Inc4G

A62335 said:
Mine went away completely and hasn't come back. I've been on this thing constantly though.
Sent from my Inc4G
Click to expand...
Click to collapse
Yeah, that's why I plan on giving it a week before I try to exchange it. I've been putting on a Netflix video and just letting it run too. Hopefully that will hasten this discoloration's permanent disappearance.
Sent from my ADR6410LVW using xda app-developers app

Ok, this is annoying. I exchanged my phone and the new phone has the same exact issue. Must be a bad batch.
Sent from my ADR6410LVW using xda app-developers app

First post here, hello all. Got my phone on friday last week and noticed a yellow spot (mine was in the lower right, basically on top of the 4th icon in the default dock)
I believe this is spot due to heat. It will show up when I am messing with the phone a lot, but if I set it down or power it off it will go away. I am not surprised to see others are having the same issue, but I was a little surprised to see that the spots were in different locations. I figured there was an especially hot component house behind my spot.

Interesting...
I have two of these phones now with no issues. Must be some bad batches out there... *sigh* c'mon HTC, quality control.

*Madmoose* said:
Interesting...
I have two of these phones now with no issues. Must be some bad batches out there... *sigh* c'mon HTC, quality control.
Click to expand...
Click to collapse
I also cannot report having this issue. However, for the people who do have the issue, considering how cool this phone runs, I'm not sure general use would be enough to heat it up to a temperature that would affect the adhesive if that's the problem. Maybe leave the phone on the charger at max brightness on a white screen for a while?

IceWilly said:
I believe this is spot due to heat. It will show up when I am messing with the phone a lot, but if I set it down or power it off it will go away. I am not surprised to see others are having the same issue, but I was a little surprised to see that the spots were in different locations. I figured there was an especially hot component house behind my spot.
Click to expand...
Click to collapse
The employees at Best Buy also thought it's due to heat. I honestly think it's just a few bad batches. I exchanged my phone at the same Best Buy where I originally purchased the phone, and second phone has the same discoloration in the same exact spot as the first phone. I plan on exchanging my phone one last time before the 30 day exchange period is up and hopefully the batch in stock at that time won't have this issue.
polarimetric said:
I also cannot report having this issue. However, for the people who do have the issue, considering how cool this phone runs, I'm not sure general use would be enough to heat it up to a temperature that would affect the adhesive if that's the problem. Maybe leave the phone on the charger at max brightness on a white screen for a while?
Click to expand...
Click to collapse
On two occasions I tried watching a few shows on Netflix on full brightness for at least an hour. After the hour was up, the discoloration was definitely more visible; there was no lessening of the spots. Perhaps I didn't run it long enough.
Sent from my ADR6410LVW using xda app-developers app

dbrits said:
The employees at Best Buy also thought it's due to heat. I honestly think it's just a few bad batches. I exchanged my phone at the same Best Buy where I originally purchased the phone, and second phone has the same discoloration in the same exact spot as the first phone. I plan on exchanging my phone one last time before the 30 day exchange period is up and hopefully the batch in stock at that time won't have this issue.
On two occasions I tried watching a few shows on Netflix on full brightness for at least an hour. After the hour was up, the discoloration was definitely more visible; there was no lessening of the spots. Perhaps I didn't run it long enough.
Sent from my ADR6410LVW using xda app-developers app
Click to expand...
Click to collapse
I think we should start taking pictures and circling the spots. I will post mine later tonight. If it is indeed some screen defect or adhesive problem, that could explain why it was happening in different spots (if it is) If the heat spots are clustered in one area, maybe there is some specific component producing heat in that area that is discoloring it locally.

IceWilly said:
I think we should start taking pictures and circling the spots. I will post mine later tonight. If it is indeed some screen defect or adhesive problem, that could explain why it was happening in different spots (if it is) If the heat spots are clustered in one area, maybe there is some specific component producing heat in that area that is discoloring it locally.
Click to expand...
Click to collapse
Yeah, I had the same thought about the components. I'll try and take a picture later this evening.
Sent from my ADR6410LVW using xda app-developers app

Related

[Q] To those of you who returned your 3VO for a replacement...

Were you happier with the replacement unit than you were with your original? Were there any additional faults with the replacement unit? Was it worse/better?
I just sent out for a replacement for mine because of under screen dust, dead pixel, the screen tilt, and just to pretty much get a brand spanking new one the day before my 30 days is up. Am just a bit scared I'll get something worse off than what I'm giving up.
There isn't really anything internally wrong with it, besides the dust and the pixel, (the pixel is barely noticeable, but once seen, can't be unseen).
Any input from any of you would be greatly appreciated, and perhaps alleviate and fears I have about it.
My wife had the screen tilt and signal defect.
Her new one we just got yesterday is perfect. No tilt at all.
No dropping every call anymore. No issues with data and WiFi at all.
New one is like my phone. Good to go.
She is now FULLY satisfied.
Sent from my PG86100 using XDA Premium App
I too had to get a replacement. I took mine to the Sprint store for random reboots, keyboard errors, dead pixels (5 to be exact). After testing the phone and them saying it is perfect, I began having problems a week later. Took the phone to Sprint, got a replacement and have had no problems. Speed is faster, the phone does not reboot, the pixels are all there, the screen is perfect. There seems to be no problems that I can report. I think that originally the phone had flaws due to trying to push them out so fast. But after realizing the issues, they corrected and seem to have it down.
johnequickiii said:
Were you happier with the replacement unit than you were with your original? Were there any additional faults with the replacement unit? Was it worse/better?
I just sent out for a replacement for mine because of under screen dust, dead pixel, the screen tilt, and just to pretty much get a brand spanking new one the day before my 30 days is up. Am just a bit scared I'll get something worse off than what I'm giving up.
There isn't really anything internally wrong with it, besides the dust and the pixel, (the pixel is barely noticeable, but once seen, can't be unseen).
Any input from any of you would be greatly appreciated, and perhaps alleviate and fears I have about it.
Click to expand...
Click to collapse
I switched mine out within the 30 days of return, and I have had absolutely no problems whatsoever. Except for green hornet will not play in 3d Can someone PM me on how to fix this? Btw, i returned it because of two dead pixels
mheller91 said:
I switched mine out within the 30 days of return, and I have had absolutely no problems whatsoever. Except for green hornet will not play in 3d Can someone PM me on how to fix this? Btw, i returned it because of two dead pixels
Click to expand...
Click to collapse
I don't know if this will solve your problem, but i read somewhere if you add the watch widget to your homescreen and watch it that way it should work fine.
My first had a lot of problems reboots,fc with basic apps, sometimes would not turn on without a battery pull. My second one works great so smooth but I wish the speaker was louder.
Exchanged for screen tilt: new one is perfect in every way.
BTW, between myself and friends, I have access to 6 3vo's and I've tested them all with the dead pixel test on the market. Not a single dead pixel on any of the six, two of which were launch day units.
Mike
My first one was leaking light at the bottom buttons... and the main defect was the Mobile Network and Wifi would shut off randomly... When turning them back on... they would just sit there saying "Turning on..."
Got the new one... Light doesn't leak and somehow Mobile Network shut off. I'm beginning to wonder if it's me messing with the phone... I am happier with the replacement... and most will still be in the first 30 days... so you can get a brand new one.
Gonna get mine swapped tommoro due to if you shake it slightly it rattles and typing rattle is louder slow net speeds sucks. LOL love the phone.
Damn how I'm not having any of those issues with my phone?; may be I'm blessed lol
Sent from my PG86100 using XDA Premium App
First was perfect except no 3g reception. Second was a total defect in every way... except got great 3g coverage. Third seems to be a keeper. So far its perfect.
Sent from my PG86100 using XDA Premium App
So am I lol
Sent from my PG86100 using XDA Premium App
chrischoi said:
My first one was leaking light at the bottom buttons... and the main defect was the Mobile Network and Wifi would shut off randomly... When turning them back on... they would just sit there saying "Turning on..."
Got the new one... Light doesn't leak and somehow Mobile Network shut off. I'm beginning to wonder if it's me messing with the phone... I am happier with the replacement... and most will still be in the first 30 days... so you can get a brand new one.
Click to expand...
Click to collapse
I do have heavy light leakage on the bottom of my phone. It looks like the screen didn't set correctly.
It's never bothered me. Can't help but love this phone.
Sent from my PG86100 using XDA Premium App
My first one had random reboots and wouldn't sleep... along with a crooked screen, so I exchanged it. The second one still had the crooked screen, but it didn't have random reboots and would sleep properly. However, the speaker was busted. It was extremely low on volume and it would pop every time any audio was played. The third one (that I still currently have) sleeps properly, doesn't randomly reboot, and has a good speaker. It still has the crooked screen though, but it is much less crooked than the first two. I'm tempted to try one more exchange just to get one that has a perfectly straight screen, but I'm scared of getting one that's the same or worse.
Your lucky you got ur unit swapped I'm stuck with mine the lady was a ***** at the store management wouldn't swap mine due to rattle or net hang reportibg the ***** lady that gave me looks when I took my phone in to there main store.
it seems most problems are fixed in later batches. thats good to hear.
reaper24 said:
Your lucky you got ur unit swapped I'm stuck with mine the lady was a ***** at the store management wouldn't swap mine due to rattle or net hang reportibg the ***** lady that gave me looks when I took my phone in to there main store.
Click to expand...
Click to collapse
I think the rattle is the 3D 2D camera switch because mine does that as well but after a quick shake and listen I held the switch and viola no more rattle.

Rezound - Issues List

For all those lucky enough to have their hands on a Rezound, please post any problems you are noticing (dropping calls, bad bluetooth, rebooting, etc).
SERIOUS Widespread (A lot of people seem to be speaking up) Issues:
1) Heat Issues (130+ degrees)
2) Dead Pixels
Other Widespread (A lot of people seem to be speaking up) Issues:
1) Since the SD Card now shows as "SD Card 2" many apps which do not know to look for that as the true SD card will not find items on your SD Card.
2) Birthday integration from facebook (birthday in the people app shows a day early) [SAME AS ON INCREDIBLE]
4) A high pitched whine while listening to music through headphones [MANY people have this]
5) The soft buttons turn pink
Other Raised Issues But May Be User/Phone Specific Rather than Common:
1) Notification sounds change seemingly at random
2) Light leakage on the bottom underneath the capacative buttons
If you are having any problems, please head over to:
http://forum.xda-developers.com/showthread.php?t=1359862
and post your problem and your manufacture date/batch number. Maybe we can figure out if these are just for a specific batch of phones.
Thanks!
/me waits for people to start complaining about battery life
voxigenboy said:
/me waits for people to start complaining about battery life
Click to expand...
Click to collapse
My battery is great. I was in a 4g area tonight for 3 hours. Sittin idle in pockey only to check a few texts and one 3 minute call, i lost 9% of my battery. The 4g on the rezound can be turned off and use 3g only, even in a 4g area
Sent from my ADR6425LVW using xda premium
Thanks. Any issues?
Sent from my ADR6300 using XDA App
Not sure if its supposed to go out, but my red soft keys dont stay lit, or light up sometimes. I think i may just be looking at them wanting them to glow? When i first saw them, i wasnt gonna get it. It bothered me that much. But when they light up, it is not bothersome at all. I really like it. Glad i just bought it and didnt let my mind get set against it. As i type this, they are out. Not sure if its sone sort or battery saving thing? They aeem to light up randomly?
Sent from my ADR6425LVW using xda premium
I think turning off the 4g radio helps this phone a lot. Under networks, go into network settings then preferred and you can set it to cdma or lte/cdma.
Sent from my ADR6425LVW using xda premium
Bob-o said:
My battery is great. I was in a 4g area tonight for 3 hours. Sittin idle in pockey only to check a few texts and one 3 minute call, i lost 9% of my battery. The 4g on the rezound can be turned off and use 3g only, even in a 4g area
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
basically you didn't really do much of anything with the phone in that time. id like to see much battery drain there is with it constantly using 4g data w/ the screen on the whole time, for 3 hours. my Thunderbolt would die before the 3 hour mark(stock battery).
Batteries can be replaced with extended batteries. While very important, would still like to hear if there are reboot problems or Bluetooth problems or anything else.
Sent from my ADR6300 using XDA App
Bob-o said:
Not sure if its supposed to go out, but my red soft keys dont stay lit, or light up sometimes. I think i may just be looking at them wanting them to glow? When i first saw them, i wasnt gonna get it. It bothered me that much. But when they light up, it is not bothersome at all. I really like it. Glad i just bought it and didnt let my mind get set against it. As i type this, they are out. Not sure if its sone sort or battery saving thing? They aeem to light up randomly?
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
nah, just like on the incredible, they work based off ambient light. tunr off all lights or cover the area by the ear piece, they'll come on. turn on a light and put the phone under said light, they'll turn off.
jayochs said:
nah, just like on the incredible, they work based off ambient light. tunr off all lights or cover the area by the ear piece, they'll come on. turn on a light and put the phone under said light, they'll turn off.
Click to expand...
Click to collapse
Dude, you made my day. They work fine. Used to always on. Thanks
Sent from my ADR6425LVW using xda premium
Bob-o said:
My battery is great. I was in a 4g area tonight for 3 hours. Sittin idle in pockey only to check a few texts and one 3 minute call, i lost 9% of my battery. The 4g on the rezound can be turned off and use 3g only, even in a 4g area
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Awesome. With 4G off I am sure it can be manageable. Can't wait to get this phone in 2 weeks.
no prob man..haha on some of the later sense 2/3 hybrid incredible roms, devs couldnt figure out how to turn them off and use the ambient light sensor....so they were stuck on lol
believe me, when i first got my inc, i had no idea why it did that either until someone explained it to me too
Bob-o said:
Not sure if its supposed to go out, but my red soft keys dont stay lit, or light up sometimes. I think i may just be looking at them wanting them to glow? When i first saw them, i wasnt gonna get it. It bothered me that much. But when they light up, it is not bothersome at all. I really like it. Glad i just bought it and didnt let my mind get set against it. As i type this, they are out. Not sure if its sone sort or battery saving thing? They aeem to light up randomly?
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
I have the same issue.
jayochs said:
nah, just like on the incredible, they work based off ambient light. tunr off all lights or cover the area by the ear piece, they'll come on. turn on a light and put the phone under said light, they'll turn off.
Click to expand...
Click to collapse
Doesn't work quite that way for me, to be honest. I was sitting outside in the dark tonight, and they would just not come on sometimes. Most frequently, when I unlocked the phone and explored the home screen, they would stay off. But sitting here now, in a lit room, they do the same thing. Let the phone sit for a bit, and on they come. Weird.
It does seem like an issue to me. Just an annoyance.
Have not tried Bluetooth functionality yet. No random reboots yet. Had trouble getting Wifi to work at the house. Turns out I put the wrong MAC address in my wireless router MAC filter list. User error on that one.
---------- Post added 12th November 2011 at 12:08 AM ---------- Previous post was 11th November 2011 at 11:48 PM ----------
Not sure if this is worth it's own thread... guess I'll just post it here. I've heard some questions elsewhere about weight. I weighed the Thunderbolt and Rezound. Here are the weights I measured.
Rezound - 170 g.
Thunderbolt - 195 g.
So the Rezound is still a hefty boy. Not as hefty as the Thunderbolt, though.
Maybe you've got a defective one? They're supposed to work based on ambient lighting. Thats weird.
Sent from my ADR6300 using XDA App
They do, I bet if he covered it with his finger it'd go on, then go off when directly next to a light (each for several seconds).
A problem is often HTC's settings for ambient light aren't the best, and they won't go on at a relatively dark area because there is a light off in the distance that it picks up.
I do believe there is a few second delay after determining if it's dark or light, so that it doesn't rapidly flicker when changing from light to dark areas.
My HTC incredible did the same thing, and the TB did too. No surprise to hear this
Exactly. Haha
Sent from my ADR6300 using XDA App
One other thing about the capacitive buttons. Unless I have defective ones, they aren't exactly "red" when lit up. They look more like hot pink.
Personally, I don't mind. I roll with a green theme, and the pink is a nice subtle clash to the green and complement to the black bezel. If you're unlike me and are afraid of sporting a phone with pink buttons when it's lit up, I guess this should worry you.
hmm..all the videos i've seen looked red..interesting.
maybe that'll be like the ol famous 'pink hue' problem from our amoled incs! haha osme had it, some didn't
jayochs said:
hmm..all the videos i've seen looked red..interesting.
maybe that'll be like the ol famous 'pink hue' problem from our amoled incs! haha osme had it, some didn't
Click to expand...
Click to collapse
I think most pics posted online show it in the unlit state, where there is definitely a dark red color. I guess when lit, it's more like Magenta than pink... if you can tell the difference.
Odds are I'm the only one curious but, how's the quality on the earbuds that come with the phone?
Are they comparable to any of the models they sell?
Also as of now does it seem like most developers are holding out for the nexus? Seems to be the impression I am getting - sticking to my Thunderbolt for now...

Is there any overheating issue in S3?

Guys, I am planning to buy a Galaxy S3 but a friend of mine who owned an s3 told me that it generates a lot of amount of heat.. Can anyone please confirm or deny the issue?
Thanks!
Deny.
jje
but if your s3 is placed in the sun it is getting very hot and it will reboot by itself.
happend to me. i had to pull out the battery to stop the re-re-reboot process
I have yet to feel any significant heat on the S3, even while charging. My S2 on the other hand would get warm frequently but it never bothered me.
Sent from my GT-I9300 using xda premium
It overheats with the overheat app it comes with. I managed to bake a potato in one full charge.
Compared to my old HOX, the SIII is a fridge.
It warms up ever so slightly if you run some benchmarks on it but its the equivelant temperature to breathing on your own hand.
Sent from my GT-I9300 using xda premium
redlag said:
Guys, I am planning to buy a Galaxy S3 but a friend of mine who owned an s3 told me that it generates a lot of amount of heat.. Can anyone please confirm or deny the issue?
Thanks!
Click to expand...
Click to collapse
No heat at all. Coolest phone here.
Sent from my GT-I9300 using Tapatalk 2
Today while charging the phone I dropped it in a bag of unpopped kettles. Guess what I have now. Popcorn. Boy does this phone overheat.
Yeah, I was just confirming if it was a fluke. According to him the phone even overheats while making call which IMO is not possible.
YES
OK this sucks.
Years ago, I got the Iphone 4 and you had to put a cover on it because of the antenna issue.
I get the S3 and to protect it, i get a cover and within no time, after putting it on the phone, the phone overheats, locks up, lags,
If i am charging it, it locks up. I was driving shortly after i put the case on, and it kept making noise but i was driving so i couldnt look at the phone. then once i got home. i noticed it locking up and really warm, bottom right hand corner.
This really sucks as i love the phone but I do know, overheating like this is not good for electronics and will lessen their lifespan.
anyone else having cover issues?
xtmoto said:
YES
OK this sucks.
Years ago, I got the Iphone 4 and you had to put a cover on it because of the antenna issue.
I get the S3 and to protect it, i get a cover and within no time, after putting it on the phone, the phone overheats, locks up, lags,
If i am charging it, it locks up. I was driving shortly after i put the case on, and it kept making noise but i was driving so i couldnt look at the phone. then once i got home. i noticed it locking up and really warm, bottom right hand corner.
This really sucks as i love the phone but I do know, overheating like this is not good for electronics and will lessen their lifespan.
anyone else having cover issues?
Click to expand...
Click to collapse
There is something wrong with your phone, that never happens to mine.
Sent from my GT-I9300 using xda premium
nodstuff said:
There is something wrong with your phone, that never happens to mine.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I just started looking for sensor apps and only found one so far, and it just shows battery temp which hoovers around 93F.
I havent found one yet for cpu temps.
xtmoto said:
I just started looking for sensor apps and only found one so far, and it just shows battery temp which hoovers around 93F.
I havent found one yet for cpu temps.
Click to expand...
Click to collapse
That's absolutely fine. That's 33c and that's safe.
Sent from my GT-I9300 using xda premium
It gets rather warm when it running stuff that puts quite some load on CPU, GPU whateverPU, yah, but not to an extend where one could call it "overheat".
So far it's always been below 50°C - I think that's a "no" on the original question.

[Q] Out of the Box problems with my One

Greetings to all the XDA community. I felt like i had a bunch of different problems with my new HTC One, that encompassed a few different threads, so i was wondering if Im the only one with such problems. If any of you had experienced one or all of these problems please let me know what you did to fix them. I appreciate your input, first time HTC owner here
1. Battery life very very subpar. Charged it for 4hours out of the box before using the first time, battery fell from 100 to 20 in 5 hrs of regular use.
2. Battery charge time is terrible. Takes 3 hours to go from 30% to 95%.
3 Wifi scan range is horrible. My Note 2 picked up 2 bars of wifi in my room, while the One cant even connect. Sitting 10ft from the Router, bars keep fluctuating from 4(max) to 1, sticking to 2 bars mostly. I dont want to burn through my cellular data allowance atleast at home.
4 Camera resolution in very average, I know its only 4 "ultrapixel", but it could be muh sharper even with that.
5 and ofcourse, the legendary capacitive buttons, especially the Back button. Unresponsive half the time, responsive after 3 soft touched (and one frustrated one). I dont mind them lighting off at times, but the unresponsiveness is unacceptable.
The build is gorgeous, no problems anywhere. The speakers are just awesome. The phone feels amazing in hand. But if i cant get wifi in my own house, and the buttons keep being so stubborn, i cant spend 2 days with that, let alone 2 years. Am i being too picky here?I hope so, cuz i REALLY love this phone for its PROs.
Please let me know what you guys think!! Thanks!!
My only problem is that battery seems to not last long and the gap on top. I wonder if I can exchange it?
Sent from my HTC One using xda premium
i didn't notice battery life issues (esp coming over from my nexus s) but I probably have less background stuff running than most-- I actively shut down facebook syncs, google talk, etc.
no issues with wifi antenna whatsoever.
the capacitive responsiveness issue is documented and supposedly fixed in one of the upcoming OTAs.
Sounds like you may have a defective device. I'd exchange it.
Can I exchange it because of the gap?
Sent from my HTC One using xda premium
AttachedSilver said:
Can I exchange it because of the gap?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
worse they can say is no lol tell them you feel like its defective and its supposed to be "gaplesssssssssss"
AttachedSilver said:
Can I exchange it because of the gap?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
They advertised the phone as GAPLESS so if theres a gap and you think is bothering you then you free to return it ( if you still on you 15 days )
Half of the top of mine is gapped from between the head jack and the power button all on the left side id guess roughly 1/64th of an inch..maybe less it's hardly a concern that's how miniscule or a problem it is to me.
As long as it doesn't display screen issues and get dirt beneath I'm fine with it.
It's not falling apart and I use an otterbox anyhow.
It would be far more realistic to let the phone grow old.... maybe drop it ...crack something let wear take place....so it looks legit... have a good reason to get an exchange/assurion claim.
Sent from my HTC One using xda app-developers app
lojak29 said:
Half of the top of mine is gapped from between the head jack and the power button all on the left side id guess roughly 1/64th of an inch..maybe less it's hardly a concern that's how miniscule or a problem it is to me.
As long as it doesn't display screen issues and get dirt beneath I'm fine with it.
It's not falling apart and I use an otterbox anyhow.
It would be far more realistic to let the phone grow old.... maybe drop it ...crack something let wear take place....so it looks legit... have a good reason to get an exchange/assurion claim.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Can you post a photo of the gap? I'm scared of getting one with more problems though
Sent from my HTC One using xda premium
I don't know about T-Mobile, but I know many international customers have gotten warranty exchanges because of gaps. If the gap is big enough that it bothers you, ask for an exchange. It is definitely ridiculous on some units I've seen.
About charge times, it charges normally up to about 90% then slows down much more than most phones. I think it's very well-implemented given the totally non-repairable nature of the phone. I just finished charging an hour ago, and it charged from about 30% to 90% in under 2 hours, then spent another hour going from 90% to 100%. It's much better to charge slowly at the high end and preserve the health of the battery. Also most people probably know this, but charging over USB from a computer is much, much slower than using a wall charger (and wall chargers vary in power output as well).
Can I just go in a T-Mobile store and ask for an exchange for the small gap? & they'll replace it?
Sent from my HTC One using xda premium
enigma2023 said:
Greetings to all the XDA community. I felt like i had a bunch of different problems with my new HTC One, that encompassed a few different threads, so i was wondering if Im the only one with such problems. If any of you had experienced one or all of these problems please let me know what you did to fix them. I appreciate your input, first time HTC owner here
1. Battery life very very subpar. Charged it for 4hours out of the box before using the first time, battery fell from 100 to 20 in 5 hrs of regular use.
2. Battery charge time is terrible. Takes 3 hours to go from 30% to 95%.
3 Wifi scan range is horrible. My Note 2 picked up 2 bars of wifi in my room, while the One cant even connect. Sitting 10ft from the Router, bars keep fluctuating from 4(max) to 1, sticking to 2 bars mostly. I dont want to burn through my cellular data allowance atleast at home.
4 Camera resolution in very average, I know its only 4 "ultrapixel", but it could be muh sharper even with that.
5 and ofcourse, the legendary capacitive buttons, especially the Back button. Unresponsive half the time, responsive after 3 soft touched (and one frustrated one). I dont mind them lighting off at times, but the unresponsiveness is unacceptable.
The build is gorgeous, no problems anywhere. The speakers are just awesome. The phone feels amazing in hand. But if i cant get wifi in my own house, and the buttons keep being so stubborn, i cant spend 2 days with that, let alone 2 years. Am i being too picky here?I hope so, cuz i REALLY love this phone for its PROs.
Please let me know what you guys think!! Thanks!!
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Click to collapse
I am having the exact same problem as you (#5 above) with the capacitive buttons. The Back button doesn't respond half the time. It is really frustrating. The Home button too respond especially when double tapping to bring up the recent apps list it doesn't respond like half the time. I thought maybe it was a software issue. I guess it's a defective device then?
I have read that the buttons can be fixed through a software update by htc, though I have no idea when tmobile might push it out. For people in Europe with the same problem, they claim the OTA fixed it.
If that's the only problem you have, it may be with waiting for the ota or a custom rom with fixes.
AttachedSilver said:
Can I just go in a T-Mobile store and ask for an exchange for the small gap? & they'll replace it?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Would you actually return the phone cause of a gap?
Sent from my HTC One using xda premium
shook187 said:
Would you actually return the phone cause of a gap?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Well it is advertised as zero gap
Sent from my HTC One using xda premium
As long as u are covered under buyers remorse, they will take a return and give u a brand new phone for whatever reason, or so they have told me over and over..call the place u got it from and find out how long you have got till that remorse period ends
enigma2023 said:
As long as u are covered under buyers remorse, they will take a return and give u a brand new phone for whatever reason, or so they have told me over and over..call the place u got it from and find out how long you have got till that remorse period ends
Click to expand...
Click to collapse
They will replace it if they even have anymore in the store. Most stores are completely out of it
Sent from my HTC One using xda app-developers app
I got mine online, so im not sure of in store availability.
Thanks to each and everyone for your valuable advice and experiences. After countless hours of online research and tech support, I have come to the conclusion that a lot of people are having a at least one issue out of the box with their phone. HTC seems to have rushed this phone into the market in an effort to beat the S4 in timing, but in doing so they have caused quite a few quality control issues with undoubtedly the best smartphone at this time.
I bought a S4 to compare side by side before I made my decision, and after days of deliberation it seems that the One is superior to the S4 only in the flawless design and excellent speakers. This is purely my opinion, but after putting them side by side in my room, and seeing full wifi bars on my s4 and the one struggling to get just one, I must with heavy heart return my One. I came from a note 2, looking for a 1080p display and connectivity for my media consumption, and HTC could only provide one (pun unintended).
With all of you struggling with issues with your phones, good luck. I guess I'm staying samsung for now.
My older HTC One X also has poor wifi in my house. My iPad picks up signal great in my house but the minute I start walking away from my wifi router the HTC One X drops connection. Seems like wifi reception is not their strong point in all their smartphones.

Trying to get a replacement DNA

I have 3 issues with my current phone.
1- It has a bright spot on the screen. I'm not sure if it is a bright pixel or what but it only glares when I am on a white screen and it is about the size of a period.
2- My speakerphone sounds blown... it crackles every time i use it.
3- My phone takes 8+ hours to charge no matter what charger I am using. OEM or not.
Now. Do you feel any of those issues would get a replacement? I do not have insurance but my phone is still under warranty since I got mine in February.
Try a program called dead pixel test(market) and then tell Verizon your results. I always run my refurb phones through a battery of tests.
To your last? Are you rooted? If so change kernels and or calibrate your battery and steal your kids chargers and test.good luck
PS I gave you a free txs
Æaa..\~/
takota6 said:
Try a program called dead pixel test(market) and then tell Verizon your results. I always run my refurb phones through a battery of tests.
To your last? Are you rooted? If so change kernels and or calibrate your battery and steal your kids chargers and test.good luck
PS I gave you a free txs
Æaa..\~/
Click to expand...
Click to collapse
Not rooted.
The dead pixel test puts that black menu bar at the bottom of the screen.... and that is where the issue is.
mwl1119 said:
I have 3 issues with my current phone.
1- It has a bright spot on the screen. I'm not sure if it is a bright pixel or what but it only glares when I am on a white screen and it is about the size of a period.
2- My speakerphone sounds blown... it crackles every time i use it.
3- My phone takes 8+ hours to charge no matter what charger I am using. OEM or not.
Now. Do you feel any of those issues would get a replacement? I do not have insurance but my phone is still under warranty since I got mine in February.
Click to expand...
Click to collapse
Sound like excellent reasons to get a replacement.
Where did you get it?
Sent from my HTC6435LVW using xda app-developers app
Went ahead and took it into Verizon and they plugged it in to see what it did but that didn't matter as soon as the chick saw the spot on the screen she ordered my replacement.
A lot easier than I expected and whole lot easier than things were with T-mobile.
mwl1119 said:
Went ahead and took it into Verizon and they plugged it in to see what it did but that didn't matter as soon as the chick saw the spot on the screen she ordered my replacement.
A lot easier than I expected and whole lot easier than things were with T-mobile.
Click to expand...
Click to collapse
I've always had good experiences with Verizon like that. Normally the most I've seen the do is check for water damage. They're usually very understanding and don't mind helping out if they can. That's why I love big red!
So I have a similar screen issue, but mine is a blue haze in the middle of the screen. Also been having the SIM card error problem. I called VZW today and they're sending me one of the certified like new devices. However, they did mention if there was any damage to the phone I would be charged $299. I mentioned that the plastic cover over the charging port had broken off like day 2 I had the phone. She said she's not sure if that would or would not be considered enough damage to charge the fee. Has anyone sent it back with the broken cover and had any issues being charged?
These are the terms for a certified like new device as written up by Droid-Life.
http://www.droid-life.com/2011/03/3...nt-program-phone-protection-plans-now-a-must/
Sent from my HTC6435LVW using xda app-developers app
Verizon has been good about replacements. Sadly I am on my third. First one had a broken headphone jack, replacement had a stuck pixel, and now I'm hoping for no more problems haha.
Sent from my Nexus 7 using Tapatalk 4 Beta
Mnorton1228 said:
I've always had good experiences with Verizon like that. Normally the most I've seen the do is check for water damage. They're usually very understanding and don't mind helping out if they can. That's why I love big red!
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Yea I'll say we get screwed on the bill but every time I've had an issue like that they've been good about it.
Sent from my HTC6435LVW using xda app-developers app

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