my phone says error after sending texts
anyone have this error
also i cant call or anything please help
Stay on the line after calling someone. Sprint will pick up. Tell them you have error code 16, give them a second number to call you back on (you have to turn your phone off.). They'll push something. Turn your phone back on, make a call and you're done.
Sent from my PG86100 using XDA App
flomexico said:
Stay on the line after calling someone. Sprint will pick up. Tell them you have error code 16, give them a second number to call you back on (you have to turn your phone off.). They'll push something. Turn your phone back on, make a call and you're done.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
any way besides calling...i saw just enter ##72768# or something
d1eharddan said:
any way besides calling...i saw just enter ##72768# or something
Click to expand...
Click to collapse
that might work, but you will need your msl
d1eharddan said:
my phone says error after sending texts
anyone have this error
also i cant call or anything please help
Click to expand...
Click to collapse
It happened to me then I placed a call was directed to Sprint, the gentlemen said he would refresh my network he verfied some info. He then told me power my phone down and wait a few seconds and the turn it on... and it worked..
Gotta love it!!
Thank you for this thread. Saved me alot of trouble
don't forget to bring a towel and
s-off!
any way besides calling...i saw just enter ##72768# or something
Click to expand...
Click to collapse
I don't think thats the correct #. Nothing happens when i dial that
Get on Sprint.com/chat, and make a request for exactly this: CHLR refresh. It solved my SMS Error Cause Code: 97, & Error Class: 2. I was at it for hours until thirty minutes ago just on this SMS issue.
Related
hello i install to roms today and both say sms error... Radio interface resource shortage. when i click on details it say cause code: 64 error class: 2. so far i have i have the latest viperROM on can some help? i cant send sms nor mms
xionmedia said:
hello i install to roms today and both say sms error... Radio interface resource shortage. when i click on details it say cause code: 64 error class: 2. so far i have i have the latest viperROM on can some help? i cant send sms nor mms
Click to expand...
Click to collapse
You must have just rooted/S-OFF. Call Sprint and have them refresh you on the network, providing them the error code if they need it. Quick fix
thanks got it fix so far. The lady from sprint said that i can also go to the sprint zone app and click on help to do a connect test too. also if it come with and error to click on update profile.
xionmedia said:
thanks got it fix so far. The lady from sprint said that i can also go to the sprint zone app and click on help to do a connect test too. also if it come with and error to click on update profile.
Click to expand...
Click to collapse
i had the same issue and using the sprint zone app did not help. i had the issue for a few days and the sprint zone app would tell me data worked but voice did not (which i already knew as sms and voice didnt work).
i updated profile and prl multiple times over a 3 day period but to no avail. also tried to activate the phone again twice by doing ##msl# and entering in the information there but also didnt fix the issue.
the issue was only resolved by calling sprint and reporting it. after talking to the lady on the phone, the errors were cleared.
these issues all started right after running the revolutionary nand unlock method.
I know I'm a noob but I've gone through 4 calls to sprint for the same problem... What is the key words to say to those people to get this fixed? Because I'm having the same problem on my 3d running synergy rom. And viper ROM... Everything else works besides talk and sms.... Also started after the revolutionary update..
Sent from my Rooted Finally!!! PG86100 using Tapatalk
Midnight_H3 said:
I know I'm a noob but I've gone through 4 calls to sprint for the same problem... What is the key words to say to those people to get this fixed? Because I'm having the same problem on my 3d running synergy rom. And viper ROM... Everything else works besides talk and sms.... Also started after the revolutionary update..
Sent from my Rooted Finally!!! PG86100 using Tapatalk
Click to expand...
Click to collapse
When you make a phone call, what happens? For me, I received an Error 16 and then I would hang up. I was told to stay on the line after receiving the error and it would route me to the correct department. I told the online sprint chat person, error 16 and they told me there was fraud on my account. I called *2 and the lady said there was no fraud, there was just a provisioning issue and to stay on the line when I received the error after making a phone call.
i know it can be frustrating having to call them so many times. its unfortunate they're not better able to troubleshot their own system/errors. hopefully my experience helps!
Thanks for the info. I kept getting error 16 too except it would just say " call you service provider for more info". Then hang up on me..... After the fifth call to sprint they finally fixed it.. the key was telling them that when I tryd calling my cell it said that the number was not in service.
Sent from my PG86100 using Tapatalk
xionmedia said:
hello i install to roms today and both say sms error... Radio interface resource shortage. when i click on details it say cause code: 64 error class: 2. so far i have i have the latest viperROM on can some help? i cant send sms nor mms
Click to expand...
Click to collapse
This is interesting...i rooted about a week ago and got the ERROR 16 and stayed on the line for the fix. Today, i got this same message 64 ERROR CLASS 2 two different times when sending a text message within 2 min. of each other. Problem seemed to have disappeared after that.
I had the error 64 for SMS when I had error 16 for phone calls.
There are a couple threads with a walkthrough of fixing error 16. Basically, make a phone call, you get a machine saying error 16, stay on the line and it will connect you to a person, they will fix it. You may need another phone so they can call you on it while they have you restart your evo 3d.
It will fix both errors.
@nightfire - i hear what your saying yet i had the error 16 resolved when i rooted approx a week ago, today i received the error 64 the OP stated, all seems fine now just very peculiar fwiw my family member in same house said she was having problems sending texts - could've been a network problem in the area who knows....anyone else w/ the error 64 today?
I just ran into the same issue with my 3 hour old 3vo, had a chat with sprint online and all was fixed in a matter of 5 min.
joeykrim said:
i had the same issue and using the sprint zone app did not help. i had the issue for a few days and the sprint zone app would tell me data worked but voice did not (which i already knew as sms and voice didnt work).
i updated profile and prl multiple times over a 3 day period but to no avail. also tried to activate the phone again twice by doing ##msl# and entering in the information there but also didnt fix the issue.
the issue was only resolved by calling sprint and reporting it. after talking to the lady on the phone, the errors were cleared.
these issues all started right after running the revolutionary nand unlock method.
Click to expand...
Click to collapse
That what I did to root my phone and remove my s off. I using the revolutionary method. That when the errors started to pop up.
But a question? When you updated the profile and prl. did you remove the battery for ten seconds? That what the sprint represent told me to do, after she update every thing.
Sent from my PG86100 using XDA App
xionmedia said:
That what I did to root my phone and remove my s off. I using the revolutionary method. That when the errors started to pop up.
But a question? When you updated the profile and prl. did you remove the battery for ten seconds? That what the sprint represent told me to do, after she update every thing.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
The problems on there end not yours.. you have to make it clear to the sprint reps that you can't get incoming calls either and then they do whatever and bam it works and all the errors go away.... Even if you can receive incoming calls tell them you can't and I think they reset the account.... You can update prls all day and it won't fix the problem
Sent from my 3VO
Okay so i am having this issue as well but mine is diff than everyone else i think...
here is why my phone works perfectly fine as long as i am on sprints network
the second i roam off it i loose all ability to make phone calls and send texts but i can surf thru 3g... now thats the confusing part becuase mine is doing the same thing ya'lls is but only during a roaming call and or text and it will actually hang up my call when i switch to the roaming tower and i try to call back and i get your phone cannot be athenticated verizon wireless....
Had the same problem the other day, but didn't get web either???
Sent from my PG86100
I am stock and not running any dialer apps. Every time I try to call customer service, either *2 or 1-888-211-4727 I get a message that says network is busy try again later. I can make a call from my other Sprint phone but the EVO 3D won't make a call. Anyone have this happen before? Any ideas how to fix it without doing a factory reset?
Try Dialing 611, or 1-800-639-6111 Instead!
Katz916 said:
I am stock and not running any dialer apps. Every time I try to call customer service, either *2 or 1-888-211-4727 I get a message that says network is busy try again later. I can make a call from my other Sprint phone but the EVO 3D won't make a call. Anyone have this happen before? Any ideas how to fix it without doing a factory reset?
Click to expand...
Click to collapse
Update ur profile and try again...go to menu settings system updates and select update profile....
Sent From My HTC EVO 3D ROOTED
Try #2 instead, I read that that way always works, even without having Sprint Zone installed.
PMGRANDS said:
Try Dialing 611, or 1-800-639-6111 Instead!
Click to expand...
Click to collapse
This worked.
luisrod03 said:
Update ur profile and try again...go to menu settings system updates and select update profile....
Sent From My HTC EVO 3D ROOTED
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Click to collapse
I have tried this a few times and it does not work.
joehunni said:
Try #2 instead, I read that that way always works, even without having Sprint Zone installed.
Click to expand...
Click to collapse
This is not working for me.
Katz916 said:
This worked.
Click to expand...
Click to collapse
It Worked? Cool man, Good to here that!
PMGRANDS said:
It Worked? Cool man, Good to here that!
Click to expand...
Click to collapse
Thanks again. Now if I can get this error code 128 to go away I'll be good. I think that is why I can't use *2 or the 1-888-211-4727 number.
Katz916 said:
Thanks again. Now if I can get this error code 128 to go away I'll be good. I think that is why I can't use *2 or the 1-888-211-4727 number.
Click to expand...
Click to collapse
Check this out, Maybe it'll Help?
http://forum.xda-developers.com/showthread.php?t=1226737
PMGRANDS said:
Check this out, Maybe it'll Help?
http://forum.xda-developers.com/showthread.php?t=1226737
Click to expand...
Click to collapse
That was one of first places I went. Sprint is starting to get calls on this also. I am sure they will come out with something soon. I hope. Thanks again for your help.
I put the TeamHackSung ICS 6.5 rom on my Fascinate, and have found that if I dial *228, once the call connects I'm left without a dial pad...and thus can't access the activation process.
Anyone else notice this, or is it just me?
tap the home key, phone icon, return to call in progress, then the dial pad icon. its a known glitch on ics roms.
Didn't work. After pressing home and then the phone icon, I tried both "Return to call in progress" and "Use touch tone keypad", but both just returned me to the call without a dial pad nor button to bring it up.
actually dont hit return to call in progress, just select use touchtone keypad...you might have to do it twice.
droidstyle said:
actually dont hit return to call in progress, just select use touchtone keypad...you might have to do it twice.
Click to expand...
Click to collapse
No, still not getting it. After hitting home and then the phone button, my screen shows three choices: Use touch tone keypad, Return to call in progress, and Add call. The first two just return me to the keypad-less call in progress. "Add call" does in fact give me a keypad, but the tones it generates are not heard by the call in progress. I tried hitting "1" and then the call button from this point, but it just went back to my home screen. I then had to hit the phone button, either of the first two options to get back to the activation call, and then the "Back" button to hang up.
If I don't hang up in time, my phone gets completely deactivated...no phone or 3G capability, meaning that I can't even dial #228, never mind pressing "1" after dialing it, but fortunately rebooting the phone restored the activation.
I've never been able to use *228 on any MTD rom. It does all the same stuff you mentioned. So long as your connection is working, I wouldn't worry about it.
atomD21 said:
I've never been able to use *228 on any MTD rom. It does all the same stuff you mentioned. So long as your connection is working, I wouldn't worry about it.
Click to expand...
Click to collapse
Thanks, I feel reassured. Hopefully *228 activation won't ever be needed again.
Yeah but Option 2 from *228 is a good thing. You have two options, but I'm only going to bring up one since it's the easiest.
*22890 ---> This will program/activate your phone.
*22891 ---> This will update your roaming capabilities.
No need to hit other buttons after dialing. Let it finish, and reboot your phone.
Excellent!
OhioYJ said:
Yeah but Option 2 from *228 is a good thing. You have two options, but I'm only going to bring up one since it's the easiest.
*22890 ---> This will program/activate your phone.
*22891 ---> This will update your roaming capabilities.
No need to hit other buttons after dialing. Let it finish, and reboot your phone.
Click to expand...
Click to collapse
Someone wrongfully told me *22899... Awesome to know the right one now.thanks
Sent from my SCH-I500 using xda premium
I've always used *22899. No problems.
Sent from my SCH-I500 using XDA App
the entity said:
I've always used *22899. No problems.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Seems to drop the call on me
Sent from my SCH-I500 using xda premium
You can always do *228,,,,,2 The commas are pauses. The screen will say that the updated roaming was not successful, but the message says it is. You can also replace the 2 with a 1 to do activation (however it's not needed if you have data as others have suggested).
http://exzacklyright.blogspot.com/2012/02/over-air-programming-ota-verizon.html
I did it, I got it to work.
awedel said:
You can always do *228,,,,,2 The commas are pauses. The screen will say that the updated roaming was not successful, but the message says it is. You can also replace the 2 with a 1 to do activation (however it's not needed if you have data as others have suggested).
Click to expand...
Click to collapse
I used this way by setting the (*228,,,,1,,,555-555-5555#,,,,5555#) all of the numbers I needed to push, I made into a contact. Then I just pushed the contact.
OhioYJ said:
Yeah but Option 2 from *228 is a good thing. You have two options, but I'm only going to bring up one since it's the easiest.
*22890 ---> This will program/activate your phone.
*22891 ---> This will update your roaming capabilities.
No need to hit other buttons after dialing. Let it finish, and reboot your phone.
Click to expand...
Click to collapse
awedel said:
You can always do *228,,,,,2 The commas are pauses. The screen will say that the updated roaming was not successful, but the message says it is. You can also replace the 2 with a 1 to do activation (however it's not needed if you have data as others have suggested).
Click to expand...
Click to collapse
Did you see my post on the first page, it seems easier.
I did see your post, but that option doesn't work for my phone for whatever reason.
So yesterday I'm on the phone and I go to send a picture to someone(MMS) and after a bit it came up with a box saying it failed and to retry now or later. I tried it a few more times and still nothing. I know my Galaxy S3 allowed me to send picture messages while in calls so is this a device limitation? Am I the only one experiencing this? Or is there a New law or something that doesn't allow picture sending while in calls for some reason?
Just wanted to get some feedback to see what other people are experiencing.
XXchocolatetouchXX said:
So yesterday I'm on the phone and I go to send a picture to someone(MMS) and after a bit it came up with a box saying it failed and to retry now or later. I tried it a few more times and still nothing. I know my Galaxy S3 allowed me to send picture messages while in calls so is this a device limitation? Am I the only one experiencing this? Or is there a New law or something that doesn't allow picture sending while in calls for some reason?
Just wanted to get some feedback to see what other people are experiencing.
Click to expand...
Click to collapse
Which app were you trying to send it through? And no, there is no new law that would stop this.
Is it possible you were on wifi when you were trying? From what I understand Verizon devices will not send picture messages over wifi, they have to use the network.
Stock LG messaging app, stock dialer. Rooted device and that's about it. I noticed I actually do not need mobile data on to send and receive picture messages normally (not in a call) so I typically leave it off when I don't need it for data.
My setup when I tried was WiFi on and connected to my home network, mobile data off, and phone call present. Would not allow me to send the picture. I'll try it with data on later and see if it works.
Didn't think it was a law, Which is good. May be that the data was off. And yes Verizon phones do not send pictures through WiFi they do need mobile data for Verizon services (text,MMS).
Well weird.. Called my voicemail and sent a picture message to myself and it went through both with data on and off.
Well I must have had another issue last night where it wasn't wanting to send. Weird thing is it sent after I hit try again and was off the phone.
Only thing I could think of is that the area I was at before typically gets less coverage (although still 4g).
So I'm confused but as long as it works I'll be happy!
Any solutions please update us
XXchocolatetouchXX said:
Stock LG messaging app, stock dialer. Rooted device and that's about it. I noticed I actually do not need mobile data on to send and receive picture messages normally (not in a call) so I typically leave it off when I don't need it for data.
My setup when I tried was WiFi on and connected to my home network, mobile data off, and phone call present. Would not allow me to send the picture. I'll try it with data on later and see if it works.
Didn't think it was a law, Which is good. May be that the data was off. And yes Verizon phones do not send pictures through WiFi they do need mobile data for Verizon services (text,MMS).
Click to expand...
Click to collapse
XXchocolatetouchXX said:
Well weird.. Called my voicemail and sent a picture message to myself and it went through both with data on and off.
Well I must have had another issue last night where it wasn't wanting to send. Weird thing is it sent after I hit try again and was off the phone.
Only thing I could think of is that the area I was at before typically gets less coverage (although still 4g).
So I'm confused but as long as it works I'll be happy!
Click to expand...
Click to collapse
shamiflavour said:
Any solutions please update us
Click to expand...
Click to collapse
I the solution was found. Apparently a fluke issue.
Yes, seems something else was the issue there. I figured it was the call because that was the main thing I was using the phone for. If I get anymore info on this I will share.
XXchocolatetouchXX said:
Yes, seems something else was the issue there. I figured it was the call because that was the main thing I was using the phone for. If I get anymore info on this I will share.
Click to expand...
Click to collapse
Thanks a lot for your sincere efforts...☺
Been waiting on AT&T to get back to me, having opened a tech ticket (On Sunday) to resolve issue. I can receive MMS messages, but I can't send one. Regular SMS not a problem. Have no issue with my Data connection. Reviewing the logcat file, I see a HTTP 502 error bad gateway showing up when the error occurs. So I am wondering if this is an issue with the HTC Phone on AT&T Network.
I have tried using different APNs, but that doesn't have any effect. I then decided to try a different ROM from Stock, and installed Venom latest. That had no effect.
So anyone else having an issue with sending MMS on AT&T with the M9?
dratsablive said:
Been waiting on AT&T to get back to me, having opened a tech ticket (On Sunday) to resolve issue. I can receive MMS messages, but I can't send one. Regular SMS not a problem. Have no issue with my Data connection. Reviewing the logcat file, I see a HTTP 502 error bad gateway showing up when the error occurs. So I am wondering if this is an issue with the HTC Phone on AT&T Network.
I have tried using different APNs, but that doesn't have any effect. I then decided to try a different ROM from Stock, and installed Venom latest. That had no effect.
So anyone else having an issue with sending MMS on AT&T with the M9?
Click to expand...
Click to collapse
Ruu and start over. Something has happened somewhere. I can't think of anything but a setting that would cause that. I would only backup your photos etc, i would not restore back to your current setup. Use ruu.exe or sdcard method, not fastboot method.
an0ther said:
Ruu and start over. Something has happened somewhere. I can't think of anything but a setting that would cause that. I would only backup your photos etc, i would not restore back to your current setup. Use ruu.exe or sdcard method, not fastboot method.
Click to expand...
Click to collapse
I'm going to wait for AT&T I think it's an error on their end. Supposed to hear by Friday.
I have had that exact problem with a different device before and it was an issue on the network side, not the device. They had to do some reprovisioning with line and that fixed it up. It is ridiculous that they are making wait so long when it is such an easy fix. Have you tried sending an MMS to yourself? Sometimes this helps with the provisioning.
Sent from my HTC One M9 using Tapatalk
fernandezhjr said:
I have had that exact problem with a different device before and it was an issue on the network side, not the device. They had to do some reprovisioning with line and that fixed it up. It is ridiculous that they are making wait so long when it is such an easy fix. Have you tried sending an MMS to yourself? Sometimes this helps with the provisioning.
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
Yes I have tried that, and sometimes it works but mostly doesn't. Supposed to hear back today.
AT&T never got back to me, so I had to call them. The girl I was working with seems to think it's the SIM card. That doesn't make sense to me, because if it works with the Interwebs, Facebook, Instagram,and I can recieve MMS, then I would think it's not the SIM card, whatever. Am going to test it the SIM card on my S4 to see if that makes a difference (Don't think it will.)
The people that answer the phone when you call are the first level of support. They know very little when it comes to technical support. If turns out not to be the sim card, calk back and ask them to pass you on to the next level of support.
Sent from my HTC One M9 using Tapatalk
fernandezhjr said:
The people that answer the phone when you call are the first level of support. They know very little when it comes to technical support. If turns out not to be the sim card, calk back and ask them to pass you on to the next level of support.
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
I agree, the person I spoke with last Sunday elevated me to a next level tech who was still unable to figure it out. After trying a new sim card which still didn't work, I did a data reset from settings. It fixed the problem, and I still had root
fix
go into Apps manager go to all and find, [MmsService] in there you will find how to turn it back on had the same problem.
borg00 said:
go into Apps manager go to all and find, [MmsService] in there you will find how to turn it back on had the same problem.
Click to expand...
Click to collapse
Thanks I'll keep that in mind!