Decided to start a thread detailing problems users have been experiencing. My main problem right is my phone will not emit any sound out of the speaker at random times and I have no clue how to fix it.
Sent from my MB855 using XDA Premium App
firsttimer44 said:
Decided to start a thread detailing problems users have been experiencing. My main problem right is my phone will not emit any sound out of the speaker at random times and I have no clue how to fix it.
Sent from my MB855 using XDA Premium App
Click to expand...
Click to collapse
You have owned the 3d and the photon right? Is the reception difference really that great? And does that include 4g?
Sent from my Xoom using XDA Premium App
Zac95 said:
You have owned the 3d and the photon right? Is the reception difference really that great? And does that include 4g?
Sent from my Xoom using XDA Premium App
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Click to collapse
Reception difference when speaking on the phone is without question better. If we are talking data speeds I seem to get more bars but my speeds are still the same, really crappy.
Sent from my MB855 using XDA Premium App
I bought the Photon yesterday afternoon. While I was in Best Buy I had my Evo 4G and the Photon side by side and the Photon had 4 bars while the Evo had 2. Same with 4G. This morning while driving I had full reception (bars are so small I can't tell if there are 5 or 6) and my Evo had two. So by that guage the Photon does better. However, here in Indianapolis where there are three Clear towers but no official 4G yet, I could pick up a weak 4G signal in my bedroom and no where else with my Evo. I couldn't pick it up with my Photon.
Now - as for problems - I thought the phone was great until this morning when I couldn't hear anything on three separate calls. I restarted the phone and then could hear and be heard. Later on today it did the same thing until I restarted the phone. Also twice the phone was locked up - wouldn't wake up and I had to pull the battery and reboot. I'm probably going to return the phone to Best Buy. I don't know if I'll get another one or wait a few weeks to see if they get the bugs out (I've read about the locking problem on another forum so I don't think it's isolated).
firsttimer44 said:
Decided to start a thread detailing problems users have been experiencing. My main problem right is my phone will not emit any sound out of the speaker at random times and I have no clue how to fix it.
Sent from my MB855 using XDA Premium App
Click to expand...
Click to collapse
I've only had two things happen consistently that have made me scratch my head.
One is that if a long enough time has passed that my phone locks with the security PIN, when I unlock it by entering in my PIN and hitting ok there is sometimes a lag before the phone opens up coupled with the dim screen from the lock screen staying dim for a bit. We're talking a few moments at most but noticeable on a phone that flies, otherwise.
Second problem I'm still trying to figure out - manifests when I'm using Glympse (location sharing app that shows your location/speed LIVE to someone else). I've been using this app since it came out - a long time ago. If you're not familiar with this app (it's AWESOME), when you're transmitting, your location arrow is green. If you're not, it's gray. If there's a problem with the transmitting of your signal or location, it's yellow/orange. I'm consistently finding that after initially sending and transmitting ok, if I check the phone 5 - 10 minutes later the arrow is orange and I cannot get it to transmit again. I'm putting this here as a bug because I believe it's a data handoff problem as the times I've seen this happen I had 4G on. I'll experiment more and report. Maybe using Pandora as I drive home this evening.
I'm having an issue with the camera. Even with manually adjusting the focus, have you noticed that this camera is particularly bad at taking close-up photos? My Nexus One never had a blurry or out-of-focus photo, but for some reason the camera on my new Photon takes crap pictures. I've even tried the macro mode and it still looks terrible. This is at about 4 inches away from the object being photographed. I tried in various different light settings too! No luck... I went back to the Sprint store and took some pictures with the demo units -- both of them exhibited the same issue.
Zac95 said:
You have owned the 3d and the photon right? Is the reception difference really that great? And does that include 4g?
Sent from my Xoom using XDA Premium App
Click to expand...
Click to collapse
I've had the Evo, Evo 3d and no the Photon and the Photon by far has the best reception hands-down. Not just the bars, but the actual signal readouts as well in opensignal or something similar. 3g data is much more solid/stable/quicker on this phone as well. The 3g radio on the 3d seemed to take a "nap" fairly often and just drag along in general.
Can't comment on the 4g though...I rarely ever use it.
It's really bizarre and irritating how if you have a screen lock set, the Photon will display both the regular lock screen with slide to unlock, and then the screen pattern lock.
Every other Android device I've ever played with, the screen pattern lock replaces the regular lock screen.
Have you tried holding the button til its focused? It auto focuses then doesnt snap the pic til you release the button. My camera takes awesome pics.
*just noticed the on screen button snaps the photo when you release the button. The physical snaps the photo after a second or so.
brianez21 said:
I'm having an issue with the camera. Even with manually adjusting the focus, have you noticed that this camera is particularly bad at taking close-up photos? My Nexus One never had a blurry or out-of-focus photo, but for some reason the camera on my new Photon takes crap pictures. I've even tried the macro mode and it still looks terrible. This is at about 4 inches away from the object being photographed. I tried in various different light settings too! No luck... I went back to the Sprint store and took some pictures with the demo units -- both of them exhibited the same issue.
Click to expand...
Click to collapse
Sent from my MB855 using XDA App
I need someone to help me with trouble shooting a REALLY weird issue.
download this wallpaper (http://euphoricarythmia.com/attachment.php?attachmentid=5551&d=1308386199) and set your brightness to high then auto. Does the left side of the image loose it's detail?
Also, if you use the stock launcher and remove a shortcut does the icon look really crappy?
mikeyinid said:
Have you tried holding the button til its focused? It auto focuses then doesnt snap the pic til you release the button. My camera takes awesome pics.
*just noticed the on screen button snaps the photo when you release the button. The physical snaps the photo after a second or so.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Try using vignette. The pictures it takes now are flawless. Seriously.
jorjitoc said:
Now - as for problems - I thought the phone was great until this morning when I couldn't hear anything on three separate calls. I restarted the phone and then could hear and be heard. Later on today it did the same thing until I restarted the phone. Also twice the phone was locked up - wouldn't wake up and I had to pull the battery and reboot. I'm probably going to return the phone to Best Buy. I don't know if I'll get another one or wait a few weeks to see if they get the bugs out (I've read about the locking problem on another forum so I don't think it's isolated).
Click to expand...
Click to collapse
I am having the same exact problems. Didn't start happening until Day 3 of ownership. I can call, but lose all sound. The only way to fix was to turn it off and on, then its fine. I thought it might have been connection problems with the Air Rave in my home office, but had the same problem with it disconnected.
Sounds like with so many having the same issues these might be caused by 2.3.4 and not the phone hardware. I haven't seen an official bug list for this GB version.
Anyone confirm this? If so, then maybe an upgrade from Moto to 2.3.5 or whatever will be an easy fix if indeed there is one from Google.
The not being heard bug is the most discerning to me. Rest I can live with for now.
jorjitoc said:
I bought the Photon yesterday afternoon. While I was in Best Buy I had my Evo 4G and the Photon side by side and the Photon had 4 bars while the Evo had 2. Same with 4G. This morning while driving I had full reception (bars are so small I can't tell if there are 5 or 6) and my Evo had two. So by that guage the Photon does better. However, here in Indianapolis where there are three Clear towers but no official 4G yet, I could pick up a weak 4G signal in my bedroom and no where else with my Evo. I couldn't pick it up with my Photon.
Now - as for problems - I thought the phone was great until this morning when I couldn't hear anything on three separate calls. I restarted the phone and then could hear and be heard. Later on today it did the same thing until I restarted the phone. Also twice the phone was locked up - wouldn't wake up and I had to pull the battery and reboot. I'm probably going to return the phone to Best Buy. I don't know if I'll get another one or wait a few weeks to see if they get the bugs out (I've read about the locking problem on another forum so I don't think it's isolated).
Click to expand...
Click to collapse
Exact same happened to me, but I can add that i think it does it after roaming, but I may be wrong. It's rather irritating; if it keeps happening I might go talk to Sprint.
i received 2 calls today, right in a row and couldn't hear anything on the other end.
rebooted my phone, and its working great again.
only thing other than that minor blip that i've noticed is streaming audio on my mlb at bad app. it sounds like the audio is on fast forward - skipping all over the place.
anybody else experienced anything like this with streaming audio? i used tunein this morning and noticed it very slightly as well.
I'm having the same phone audio issue as everyone else. My wife, who has the Photon, experienced it this afternoon. Hopefully someone finds the cause or a fix soon. Other than that, I love the phone!
Sent from my MB855 using XDA App
sixshooterz said:
I'm having the same phone audio issue as everyone else. My wife, who has the Photon, experienced it this afternoon. Hopefully someone finds the cause or a fix soon. Other than that, I love the phone!
Sent from my MB855 using XDA App
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Click to collapse
Now you guys are worrying me. I'm not someone who uses the actual phone part of the phone a lot. I might use the phone to speak to someone maybe 2-3 times a day for a minute each, if that. In fact, I can go entire days without using the phone to make a call so if I've got these problems I likely won't see them manifest. Still, I don't want to experience them at all when I do.
Speaking of which, do any of you find the vibrate options for receiving calls odd? Under SETTINGS > SOUND > VIBRATE PATTERNS, there are four choices. "Dot vibe" is the only one that feels like that. It goes "buz buz buz space buz buz buz".
The "dash vibe" is like "buuuzzz buz buz buz buz"
The "Fast vibe" is almost worthless, going "bzbzbz"
And the "Long vibe" is anything but! It's seriously "buz bzbz bzbz".
I can barely feel any of these when the phone's in my pocket. Do you guys see the same types of patterns I tried to describe with my buz and bz's or is my phone vibrate jacked? I mean, I can't see how the "long vibe" can even be that - I expected the long steady vibrate at the very least.
I've been waiting for an excuse to try Sprint (from Verizon) and with the bad battery life of the 3DO and mediocre reviews I finally made the jump once people started raving about the Photon.
Here's what happened to me:
First picked up the phone, booted it up, went through the set-up questions, got to the "add accounts" set-up for email and social networking links and the phone froze - this is before I even got to the main screen. Had to take the battery out to reset.
I downloaded some apps, including the amazon apps, which it didn't like, and the phone froze two or three more times throughout the day. I also had spotty coverage, particularly at home in NYC. I did a data factory reset and the problems persisted. The next morning I went back to Sprint and tried to get a new phone figuring I might have gotten a dud. They didn't give me a new phone but the manager said it should've been turned on to accept Sprint only coverage and that was the problem. He fiddled with a couple other settings and now the reception problems are better. It still has crashed a number of times and I get FCs a lot.
I'm coming from an old BB Curve so this is my first true smart phone though I do have a CM7 Nook, which seems to be less buggy. I'm pretty disappointed with the bugginess but the phone still seems pretty cool otherwise. It seems to respond quicker than my Nook - which it should. I don't know what to think about 4G. Here in NYC it's pretty spotty for everyone that I know who uses Sprint so it makes me think that at this point 4G might be a waste. I also don't notice the Photon having any more bars than the people around me who have an Evo 4g and an Epic 4g. I can't help but wonder if I should've just stayed with Verizon and gotten a Droid X2 or something.
That's all I got for now.
** update - a couple of days later and Go Launcher installed. I'm very impressed. I love this phone. It seems to be stable at this point. I compared it's reception again, measuring its bars vs the Epic, HTC shift and Evo 4g and it was consistently better than those phones.
mikeyinid said:
Have you tried holding the button til its focused? It auto focuses then doesnt snap the pic til you release the button. My camera takes awesome pics.
Click to expand...
Click to collapse
Ah, that does help the camera take its time to focus! Good job pointing that out - I probably would have never noticed it.
I still have artifacty/grainy images in lower light settings, but I guess that's the best I can expect from a cellphone's CCD. Here's to hoping one day my phone will take as good a photo as a point'n'shoot.
beyondinferno said:
Try using vignette. The pictures it takes now are flawless. Seriously.
Click to expand...
Click to collapse
Wow, you are right. It's pictures come out much sharper now! Thanks!
Related
I lose my data connection constantly. Pages won't load unless I toggle mobile data at least 5x a day. My market app is also not loading often unless I go into settings and force it to close, then re-open. My camera also locks up a lot. Sometimes my home screen even holds that 3d aura after using the camera sometimes.
Anyone else run into these issues?
Sent from my PG86100 using Tapatalk
Rob the plumber said:
I lose my data connection constantly. Pages won't load unless I toggle mobile data at least 5x a day. My market app is also not loading often unless I go into settings and force it to close, then re-open. My camera also locks up a lot. Sometimes my home screen even holds that 3d aura after using the camera sometimes.
Anyone else run into these issues?
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
I seem the camera issue once but not the data problems you might need to reprogram the phone, or take it to the sprint store
If you don't have an Evo3d well you don't have an Evo3d
It is pretty annoying to have to toggle mobile data damn near every time I use the web.
Sent from my PG86100 using Tapatalk
I've noticed that with the power saving settings enabled (can't remember exactly what it's called) it takes a little bit to reconnect to data (like it automatically turns it off when not in use). It might be related to that if you have that on. But I don't have that problem. Only related problems I have are the camera freezing/locking up (but mostly on other camera apps rather than the stock - but still on stock here and there) and the delay in turning off the 3d screen mode.
You arent the only one having problems, I have posted something similar in the Android central forums. I've noticed the signal to be weaker than on the evo 4G and the 4G signal drops a lot more and I have to manually reconnect it.
I have tested this both at work and at home where I used to get a good signal.
I have tried everything except a factory reset, which I may try this weekend but even then according to others that have tried this, that's still only a temporary fix.
I have also done a prl and software update, turned the phone off then on again and finally took it into a sprint store. They ran their diagnostic programs and found no issues. The thing is, one of the sprint reps also owned a 3D and had the same issue. None of them could figure out what was wrong.
I have emailed HTC and bothered them on Twitter but the response I got was basically "sorry you are having problems, try a factory reset".
I am past my 30 day exchange and I'm not paying for a repair. I don't know what else to do.
Sent from my PG86100 using Tapatalk
Dude ur not the only one my pages hang daily also phone rattles its ass of when typing and with a slight shake u can hear it inside the phone . Takin It to sprint today.
I've seen the camera freeze on my last 3D..this one I have now has not done it once! I'd swap it out if your having this problem. Go to another store to do a swap, hopefully their stock is from a different lot!
Hitraj47, that stuff should still be covered under the one year warranty.
I don't really have the time, or even want to deal with going into a sprint store. I know I'll hear the "factory reset" answer, and still have the same issue when I leave.
My og evo would hardly ever roam. My 3d roams a lot more.
Sent from my PG86100 using Tapatalk
Mine roams all the time, and plays my default notification whenever it switches to insure that I pull it out of my pocket and look at it for no reason. I'm also having the wonderful issue that seems to be common over at androidforums.com, with the default music player constantly skipping when I have it plugged up with the 3.5mm to my car. No issues with the camera, yet. All in all I love the phone and I'm not going to move to any other device. Just want this silly stuff fixed. It's only the beginning with these things, everything will eventually get worked out.
I don't play my music through earphones but I do through the car. I thought the music skipping was because of google music beta. I have not experienced the skipping in Pandora or anything else.
It will only skip once though so I don't get annoyed.
Sent from my PG86100 using Tapatalk
hitraj47 said:
I don't play my music through earphones but I do through the car. I thought the music skipping was because of google music beta. I have not experienced the skipping in Pandora or anything else.
It will only skip once though so I don't get annoyed.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Had the skipping problem all the time on the OG Evo..
Also I have the data problems also... And how is your 30 days up...earliest you could have gotten it was the 21st I thought...
Sent from my PG86100 using Tapatalk
luckyzac said:
Had the skipping problem all the time on the OG Evo..
Also I have the data problems also... And how is your 30 days up...earliest you could have gotten it was the 21st I thought...
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
I signed up for sprint because I switched from tmo to sprint for a $125 service credit. The promo ended 23rd which was a day before the 3D came out so I signed up before with an evo 4g and then used my 30 day swap to get the 3D (paid the difference, on contract price)
Sent from my PG86100 using Tapatalk
no issues here but I think you guys need to need a soft reset once ina while.
Soft reset? As in reboot the phone? Already tried that
Sent from my PG86100 using Tapatalk
Here are a few problems I have with the amaze so far...
1) Fluctuating service. I hate this. I will have all the bars showing and then all of a sudden I get no service. What's up with that? The sensation would at least holds two bars at all times. (Oh and no wifi calling!)
2) Overheating issue. This phone gets too hot for no reason. For example I browse for 15 minutes and bam..its really hot. I make sure I exit apps by hitting the back button and my brightness is at 15%. There's no excuse for this.
EDIT MODERATION
The part of this post has been deleted as contrary to forum rule #2.1
Click to expand...
Click to collapse
4) wifi turning off??? I could be on wifi for a good hour and everything is OK, then I turn on the phone again to use it and I'm not connected to wifi anymore. I manually turn wifi on and off to get it to work again.
5) On the bottom in between the menu and back key my amaze has some light leaking through. Its tiny. I didn't notice it until it was completely dark but its there and now I can't help but keep staring at it. I wish I had a camera to take a picture of it.
6) Lastly and the most annoyong thing for me is a clicking sound. When I pick up the phone it sounds like something getting snapped in place. And its almost everytime. Wtf is that. haha.
EDIT MODERATION
The part of this post has been deleted as contrary to forum rule #2.1 - Sib64 - Moderator
Click to expand...
Click to collapse
Sent from my HTC_Amaze_4G using XDA App
the no wifi calling thing sucks, will be fixed with root/update so meh
my battery drains about 50% when i'm sleeping, though this may be to mediocre service that goes in and out, going to try and shut mobile network off tonight and see if it fixes the issue
Though I agree with most of the other "problems" ya'll have listed...
I was told by 3 representatives, and one sales person (who sold me the phone) that you have to activate the new sim card included with the device to take advantage of the new wifi-calling that T-Mobile is rolling out (this includes the new GSII on t-mo). - I spoke with so many because none of them could activate the new sim correctly...and were baffled themselves as to why it was so difficult...haha.
Honestly, I havent been able to test wifi calling because the place where I'm renting has never worked with mobile devices, except for apple devices (of course...haha). I may report back here later when i go somewhere else with wifi.
Just wanted to pass on some info I was told by 4 separate people - they all claimed that's what a memo showed on their system when they pull up the AMAZE and GSII.
I come from a mytouch 4g, i have the same issue, suddenly i have no service then it's back on again. Never had that with the mytouch...
Well, I have had mine since launch day. I have a little but not much light bleed. I have had no heating issues. Last night out at bars I saw the signal issue. One sec I could speed test and pull down 14. Then I would notice no 4G symbol, try to speed test again and it would say no signal. Still love it though, nice and fast!!
My buttons light up when it's dark, but not when it's light. Is there anyway to turn this light sensor off and keep these lights on so I can see my home, menu etc buttons?
nodrogkam said:
Though I agree with most of the other "problems" ya'll have listed...
I was told by 3 representatives, and one sales person (who sold me the phone) that you have to activate the new sim card included with the device to take advantage of the new wifi-calling that T-Mobile is rolling out (this includes the new GSII on t-mo). - I spoke with so many because none of them could activate the new sim correctly...and were baffled themselves as to why it was so difficult...haha.
Click to expand...
Click to collapse
This doesn't sound right to me at all. I activated a new sim and I don't have the feature. How can a sim control the software on the phone?
scottslc said:
My buttons light up when it's dark, but not when it's light. Is there anyway to turn this light sensor off and keep these lights on so I can see my home, menu etc buttons?
Click to expand...
Click to collapse
Definately seems there is a (buttons) light sensor, they do basically stay on at night, not in daytime.
Prolly see some update/option to this in the future, keep em' on or leave to the sensor.
Sent from my Wicked HTC_Amaze_4G using XDA App
random restarts
anyone else been having random restarts and asks to send error to htc? really seems to be the only problem ive been having.. have had 4 restarts since the 12th
jmd1981 said:
This doesn't sound right to me at all. I activated a new sim and I don't have the feature. How can a sim control the software on the phone?
Click to expand...
Click to collapse
The sim is not controlling the software, but it can affect what information is communicated with t-mobile.
I don't know what you mean by you don't have this feature. Among other ways to activate the hotspot capability, you should find the "Wi-Fi Hotspot" app on the device.
Just to repeat/clarify my original statement/post: The Amaze 4G and the GS II (according to others) allow you to activate the wifi hotspot feature, have your other wifi-enabled devices connect to your phone, but when you try to access the internet with those wifi-enabled devices, you are prompted to upgrade your plan to include the $15/mo. plan.
I hope this is clear to all.
Te whole service popping in and out is starting to drive me nuts!!!! 3 bars of 4g then nthing! 1 bar of 4g then it turns into 2 bars of 2g! WTH!?!?!? Never had soo many reception issues on ANY of my Tmo phones!
Dosent seem to matter where I am when this happens as it happens often, far too often!
I have to assume that of all the connection point inside the back cover of the phone at least ONE of them is some sort of antenna?????
Cmon Tmo?!?!?
Even if it does warm up, I doubt that you will feel it if you put it in a case. Unless the phone is burning up..then yeah.
I am coming from a HTC sensation 4G and it had WiFi calling and WiFi hotspot feature.
The manual that comes with the amaze shows how to use WiFi calling also the one on HTC's site,
If I could put the sensation Rom on the amaze I would be happy as the sensation had what I want working,
I love the feel of the Amaze it feels much more masculine and fits nice in my big hands I find my self not mistakenly touching the softkey's as much.
Also I can seem to figure out where 4gb or the Rom is as it shows only 9gb for storage and 2gb for something else
On another note I have seen a post that shows an Amaze with WiFi calling, the had an earlier firmware,
Sent from my HTC_Amaze_4G using xda premium
I'm probably going to get flamed for this, but you guys can probably still exchange the Amaze for the SGS2. I'm really not having any of the problems described here. It dropped the GPS once yesterday... that's about it so far.
Lucas155 said:
I'm probably going to get flamed for this, but you guys can probably still exchange the Amaze for the SGS2. I'm really not having any of the problems described here. It dropped the GPS once yesterday... that's about it so far.
Click to expand...
Click to collapse
why would you get flamed. only 99% of the people on this site know more about the devices theyre holding and things their carrier offers to them then the actual employees, one of the most known things probably being the grace period you have to return/swap out your phone if you want... noooo, no reason to be flamed.
strangetator said:
anyone else been having random restarts and asks to send error to htc? really seems to be the only problem ive been having.. have had 4 restarts since the 12th
Click to expand...
Click to collapse
Has happened to me twice both after trying to use WiFi hot spot . Which you have to pay for now
Sent from my HTC_Amaze_4G using XDA App
strangetator said:
anyone else been having random restarts and asks to send error to htc? really seems to be the only problem ive been having.. have had 4 restarts since the 12th
Click to expand...
Click to collapse
I had six in 2 days, took it back and decIded to give thee SGS2 another chance.
Sent from my SGH-T989 using XDA App
To those who are experiencing issues with the Amaze especially after returning it a million times before buyers remorse is up, I recommend testing out the GS2 aka Hercules. Other than the resolution this phone is really great. The resolution isn't that noticeable unless you have OCD.
Sent from my SGH-T989 using xda premium
I jumped ship to the GSII. So far I'm happier. The amaze does have more bells and whistles but it was a bit heavy for me and the GS II has got - not substantially - but improved battery life and a more visually appealing screen. Also my eyes aren't great, so I actually appreciate the lower resolution screen which keeps the icons bigger. I can see the pixels easier than on the qhd of the amaze, but i have to be "looking for them" to really notice.
Some people are having better luck with their Amaze so just like a ton of other companies out there these days...there's a big quality control issue.
Looking service is really getting on my nerves now and i dont like this any more. Wonder if there will a fix for this from HTC or Tmobile
My first EVO that I bought on launch day was having some issues. Sense reloading, WiFi not disconnecting after I left my house, 3g sucked, battery life wasn't the greatest, and just seemed laggy. The guys at best buy tried argueing with me and said to reproduce the issues. I was able to show them the 3g connection and my WiFi issue. The guys tried telling me the WiFi was because the phone will automatically connect to all open access points. This is where we started to argue for a minute or two. I told them that was BS, we argued for a few seconds then I cut him off and asked, "Are u going to honor your return policy or what?" I hate it when Best Buy employees try to act that they know everything.
Anyways, the second EVO is running great. WiFi acts normal, way less lag, battery has gone for 2 full days without being charged and moderate use. And sense hasn't reloaded one time yet. Im really glad I traded it out for another instead of just returning. I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
sminker said:
My first EVO that I bought on launch day was having some issues. Sense reloading, WiFi not disconnecting after I left my house, 3g sucked, battery life wasn't the greatest, and just seemed laggy. The guys at best buy tried argueing with me and said to reproduce the issues. I was able to show them the 3g connection and my WiFi issue. The guys tried telling me the WiFi was because the phone will automatically connect to all open access points. This is where we started to argue for a minute or two. I told them that was BS, we argued for a few seconds then I cut him off and asked, "Are u going to honor your return policy or what?" I hate it when Best Buy employees try to act that they know everything.
Anyways, the second EVO is running great. WiFi acts normal, way less lag, battery has gone for 2 full days without being charged and moderate use. And sense hasn't reloaded one time yet. Im really glad I traded it out for another instead of just returning. I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
Click to expand...
Click to collapse
thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
evo401 said:
thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
Click to expand...
Click to collapse
Best Buy isn't that bad about returns, Sprint on the other hand Good luck
Anything that marks this phone as a second revision to the initial? Anything on the box, like Rev. 2 or Rev. B?
darkfire23 said:
Anything that marks this phone as a second revision to the initial? Anything on the box, like Rev. 2 or Rev. B?
Click to expand...
Click to collapse
The hardware revision in the settings is the same. I'll check the box tomorrow.
evo401 said:
thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
Click to expand...
Click to collapse
HTC has a built in feature called SmartSync, which disables data after a period of non-use for deep sleep. If you check the dev threads, there's a fix for it, but it requires some smali editing. Some of the more recent roms have it built in. So the whole WiFi/3G disconnect thing is actually a feature believe it or not...lol
I believe I am lucky. Even though there are the multitasking issued, which everyone has, my EVO has never done the loading sense home screen thing... And I run some memory hoggin apps. Grindr, last.fm, maps, xda, browser, mail. Never had the reload show up yet.
Sent from my EVO using XDA
sminker said:
I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
Click to expand...
Click to collapse
What apps, do tell
Sent from my EVO using XDA
im having the light leak issue also.
also the sticker i had was black, like some generic sticker placed over the small clear one that was probably broken already.
i may have been sold one that someone returned. mf's
question: do i have to go to the same store i bought it at to exchange it?
I understand your pain dealing with people that are less knowledgeable than you (a Sprint rep tried to tell me that the SD card on my phone could be what was causing the reception issues if the card was 32gigs, no joke). However, try to understand that most of the time these people are just following instructions set forth by their employers. When things usually start to escalate like that, stay polite and ask for a manager. Believe me, it works better.
Anyway, I'm glad you got a non-defective phone and can start to enjoy it
shook187 said:
Best Buy isn't that bad about returns, Sprint on the other hand Good luck
Click to expand...
Click to collapse
I exchanged my first EVO LTO for frequent reboots at a Sprint Corporate store, 2nd one perfect!
On my third LTE. Should have kept the first one. Hope the new shipment BB gets is better than the ones they had last week.
First LTE: Dust under glass and slight light leakage
Second: Pixel stuck in on position and screen has the flex/ripple issue when under medium pressure
Third: Has flex/ripple issue as well and wifi on this one and 3 G has been worse than the first two
Next shipment comes in Friday. Crossing my fingers for a GOOD one!
My first was light leakage and second was ripple and all I can find around here all have the ripple, hope this goes away in the upcoming batches...
Sent from my PC36100 using xda premium
cjrdriven said:
On my third LTE. Should have kept the first one. Hope the new shipment BB gets is better than the ones they had last week.
First LTE: Dust under glass and slight light leakage
Second: Pixel stuck in on position and screen has the flex/ripple issue when under medium pressure
Third: Has flex/ripple issue as well and wifi on this one and 3 G has been worse than the first two
Next shipment comes in Friday. Crossing my fingers for a GOOD one!
Click to expand...
Click to collapse
Omg I would switch to another phone after the first one Wtf is wrong with you guys. There are more superior phones oops did I just say that yes I did.
I had to return my first one as well. I was not getting calls txt or voice mails. Data worked find but nothing else.
exchanged it at best buy, and all my messages came through right away.
I suspect that it was not a phone issue but an activation issue.
jbadboy2007 said:
Omg I would switch to another phone after the first one Wtf is wrong with you guys. There are more superior phones oops did I just say that yes I did.
Click to expand...
Click to collapse
You mean like the Galaxy S3, the phone that will have zero problems on launch day? Good luck. My first Evo had a bad pixel, and I am waiting on the replacement. I was going to get the SG3 instead, but after reading the UK SG3 threads, there are a lot of issues. I decided that the Evo is best for me. Whether it is superior or not is subjective.
Yeah, as stated above, it will have issues. Hell, go to the S3 forums here at xda and review the complaints of various folks.
In the end, my EVO is imperfect, but as usual with HTC, software updates will fix these annoyances, so I'll be patient.
darkfire23 said:
Yeah, as stated above, it will have issues. Hell, go to the S3 forums here at xda and review the complaints of various folks.
In the end, my EVO is imperfect, but as usual with HTC, software updates will fix these annoyances, so I'll be patient.
Click to expand...
Click to collapse
I'm guessing you didn't have their Touch Pro? I went Samsung after that. That being said I will never buy another Samsung phone, they don't support their phones for ****. I'm with you though I'll take the minor data drops and wait out HTC patches and the much stronger dev support system..
Sent from my EVO using xda premium
It is amazing to have the chance to compare two different phones. I ended up unfortunately having that experience after I dropped my brand new EVO LTE in the toilet. My first phone I noticed that it didn't auto dock on my car dock even with the option turned on.
Haven't tried the camera on the new phone but old phone seemed like it didn't take sharp pictures like I was expecting but ones that were more out of focus than really blurry.
sivarticus85 said:
HTC has a built in feature called SmartSync, which disables data after a period of non-use for deep sleep. If you check the dev threads, there's a fix for it, but it requires some smali editing. Some of the more recent roms have it built in. So the whole WiFi/3G disconnect thing is actually a feature believe it or not...lol
Click to expand...
Click to collapse
Which roms have this built in? I returned my EVO recently and my new phone has the same wifi problems. I would like to try a rom before returning the phone again.
Sent from my EVO using xda premium
Alright, so as a techie, I understand that software can be buggy. I understand that updates fix and improve things over time, but sometimes do the opposite. I understand that I should put up with the occasional reboot. However, I DO NOT understand why the hell I cannot use my phone. I am tired, I am pissed, and I have exhausted the thought of how much I regret trading in my evo 3D. Yes, the LTE Evo has a lot of RAW power, but what good is that if I cannot freaking use it?
So, *ahem*, after my angry rant, here is what has been going on with my phone (and getting increasingly worse) for the last month:
4G my a$$ - I live in Houston, one of the the first markets that was supposed to get 4G. The Wimax network, which was aleady spotty, is still a lot more present in Houston than the so called Sprint LTE deployment. Look, I am a patient guy, but when my 3g speeds cannot go past DIAL UP then we have a big problem. Am I seriously paying 230 dollars a month so that four smartphones have DIAL UP speeds? Cmon, Sprint!!
People (HTC stock app) - it does not work. every once in a while, it will start working, but for the past month, I can only dial numbers on my call history. The problem? When I open the app and search through contacts, everything is dandy. But when I click on a contact, I get a black screen. It is a screen where the top notification bar still shows, and the latter still responds, but right below it is just dark. If i click home button, it does go back to home. However, clearing the cache, rebooting, etc, does nothing to get the app working. That's right. Reboot does not work.
Google Play - It ALSO does not work. So you can kinda search through it up until the point I click on an app. At that point, the whole thing freezes and my only choice is to exit out by pressing the home button. Moreover, reboot also does NOT work.
Gmail app. - Please see the last two points. Exact same problem. Except this time, when you click it to open the app, it simply takes me to a white screen. And that's it. Reboot also does NOT work, nor does clearing cache, etc.
:
So, am I alone in this? I do not know what to think. Since around 2008-9ish, when I first got an Android phone, I have never hated a device so much in my life. The worst part is, it used to work. And then it used to heat up a lot. And then right after a meaningful vacation with my wife, it had a sudden death (the screen literally went off when I was using it, never to turn on again. And according to my forum research, I was not the only one who suffered this "sudden death syndrome") losing all my pictures. And then Best buy black tie's thingie got me a new one, which is the one I have now...with a gazillion problems. Thoughts, or recommendations?
darkleafar said:
Alright, so as a techie, I understand that software can be buggy. I understand that updates fix and improve things over time, but sometimes do the opposite. I understand that I should put up with the occasional reboot. However, I DO NOT understand why the hell I cannot use my phone. I am tired, I am pissed, and I have exhausted the thought of how much I regret trading in my evo 3D. Yes, the LTE Evo has a lot of RAW power, but what good is that if I cannot freaking use it?
So, *ahem*, after my angry rant, here is what has been going on with my phone (and getting increasingly worse) for the last month:
4G my a$$ - I live in Houston, one of the the first markets that was supposed to get 4G. The Wimax network, which was aleady spotty, is still a lot more present in Houston than the so called Sprint LTE deployment. Look, I am a patient guy, but when my 3g speeds cannot go past DIAL UP then we have a big problem. Am I seriously paying 230 dollars a month so that four smartphones have DIAL UP speeds? Cmon, Sprint!!
People (HTC stock app) - it does not work. every once in a while, it will start working, but for the past month, I can only dial numbers on my call history. The problem? When I open the app and search through contacts, everything is dandy. But when I click on a contact, I get a black screen. It is a screen where the top notification bar still shows, and the latter still responds, but right below it is just dark. If i click home button, it does go back to home. However, clearing the cache, rebooting, etc, does nothing to get the app working. That's right. Reboot does not work.
Google Play - It ALSO does not work. So you can kinda search through it up until the point I click on an app. At that point, the whole thing freezes and my only choice is to exit out by pressing the home button. Moreover, reboot also does NOT work.
Gmail app. - Please see the last two points. Exact same problem. Except this time, when you click it to open the app, it simply takes me to a white screen. And that's it. Reboot also does NOT work, nor does clearing cache, etc.
:
So, am I alone in this? I do not know what to think. Since around 2008-9ish, when I first got an Android phone, I have never hated a device so much in my life. The worst part is, it used to work. And then it used to heat up a lot. And then right after a meaningful vacation with my wife, it had a sudden death (the screen literally went off when I was using it, never to turn on again. And according to my forum research, I was not the only one who suffered this "sudden death syndrome") losing all my pictures. And then Best buy black tie's thingie got me a new one, which is the one I have now...with a gazillion problems. Thoughts, or recommendations?
Click to expand...
Click to collapse
All of your issues posted here, except for lte in your area have been posted before. Please use the search feature. Also, we are aware of the GP store GMAIL and other apps white screen of death ( wsod )
Buy an iPhone... Problem solved
Sent from my EVO using xda app-developers app
I never stick with stock roms. I always unlock/root my phones so I can get the best experience. Haven't had ANY of the problems you listed except LTE, but you can't do much about that until the towers are updated/upgraded.
I am alright with 2,3 and 4 and not worried.
I totally agree with you on # 1 ! Man, I just hate my new phone right now. I can get LTE speed here, BUT .. it does not hang onto the signal. Even when I am a few blocks of the tower ! Sprint or HTC have to adjust the treshole.
I was so happy with my 3D. I was able to Skpye w my relatives even when I was inside a room bc the 4G (not LTE) was great!
I do understand about paying $280 for 4 lines at dial up speed!
Right now I am frustrated of Sprint lying to us. 5 cities are ready for LTE, yet the deployment is only 20% complete !!!
The issues you list could all be related to network vision upgrades....
Have you tried switching the phone from lte/cdma to cdma only?
There are areas in Dallas that I have to do that in. Speeds went from horrible to avg .8 mb down and .6 up
Sent from my EVO using xda app-developers app
I think its time for a replacement ..only issue I have is the multitasking
All of those problems seem fixable by clearing data and the likes. the only real issue is the LTE.
Im in KC. At my house on the eastern side of the city I get solid LTE service as of sometime last week or so. Haven't run a speedtest under 8mbps down. Look at the phone, LTE is always there.
Then I drive to work. Not 2 miles from sprint headquarters. 3g is abysmal. I can get 4g if i stand in the right spot outside. Nothing inside though. And when I see that LTE I don't pull more then 1.5mbps down. All part of the upgrade process.
Once you get it the phone becomes a whole new beast. And first run cities are supposed to be totally completed by what? December.. At least in KC.
So the reason your signal is such crap just means that your LTE is coming. Once it does, it's worth it.
Don't have any of your probs except the gmail prob. Seems to happen when its downloading mail and switches from 3g to 4g. Clearing gmail ussually solves it, once I had to login into gmail on my pc and delete the last email, everything worked after that. Not sure what it was about that email...
Sent from my EVO LTE
DB13 said:
Buy an iPhone... Problem solved
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Ha! My wife's iphone is just as useless as my EVO. Please...
Alright so it seems most of you do not have the problem that I have with the apps having white screen of death, so I keeo being told it is a multitasking problem.. i have already cleared cache and all that, killing apps with task killer, rebooting, etc, but that did not do anything. In which other ways I can solve the mukltitasking issue?
darkleafar said:
Alright so it seems most of you do not have the problem that I have with the apps having white screen of death, so I keeo being told it is a multitasking problem.. i have already cleared cache and all that, killing apps with task killer, rebooting, etc, but that did not do anything. In which other ways I can solve the mukltitasking issue?
Click to expand...
Click to collapse
You can't, short of installing an AOSP ROM.
Sent from my EVO using xda app-developers app
By the time Sprint finish deploying their 5 cities in December to 100%, in another few months after that, another new model of LTE is OUT!
So what do you get out of these LTE phones that are out now ??????????????????????????
Can you see this ?
Mine has been doing this too, a reboot and wiping your dalvik-cache should fix it for awhile.
As for the network speed though, that you'll just need to call and yell at sprint about.
I'm bummed about the speeds so far (in Chicago). I seemed to have better speeds with my Evo 4G (3g service mind you, obviously WiMax will be better than the LTE)
I rooted and lazy pandy s-off immediately. However I just loaded a custom rom after 3 weeks of use (was happy for the most part with stock). Loaded Meanrom ICS and I'm very happy with it. Small bug here and there but definitely glad I did. No major issues plus you get quick settings and a working google wallet plus other things.
Try a different custom rom, it may solve your os/ui-related woes
kato669 said:
I'm bummed about the speeds so far (in Chicago). I seemed to have better speeds with my Evo 4G (3g service mind you, obviously WiMax will be better than the LTE)
I rooted and lazy pandy s-off immediately. However I just loaded a custom rom after 3 weeks of use (was happy for the most part with stock). Loaded Meanrom ICS and I'm very happy with it. Small bug here and there but definitely glad I did. No major issues plus you get quick settings and a working google wallet plus other things.
Try a different custom rom, it may solve your os/ui-related woes
Click to expand...
Click to collapse
Meanrom its one of the best IMO but the latest Cynogen Mod 10 its very nice and fast it has more bugs though
Sent from my EVO using xda app-developers app
So I've had my DNA for about 3 hours. Messing with camera screen went black and phone froze had to reboot. Now messing with Netflix same thing only didn't have to reboot. Anyone else seeing any issues like this?
Sent from my HTC6435LVW using xda app-developers app
I've had my phone since release day and it hasn't had a single hiccup, let alone any kind of freeze or blank screen. This is definitely not normal.
Sent from my HTC6435LVW using xda premium
Can't say I've seen that. What all do you have installed?
Not much installed. Just what came on it right now plus about 3-4 more apps mostly forum apps. If it continues I am going to return it.
I should add the camera lockup was using the front facing camera with the smile detection option enabled. It acted like it was going to shoot and I moved it then it just went black and I had to reboot.
Just did Netflix again and black screen like it just doesn't want to load.
Sent from my HTC6435LVW using xda app-developers app
Mine does freeze quite often when I am using the stock Sense photo editor...and when it doesn't freeze, it just lags constantly.
another581 said:
Mine does freeze quite often when I am using the stock Sense photo editor...and when it doesn't freeze, it just lags constantly.
Click to expand...
Click to collapse
me too..
Had mine since launch and have only seen this once - yesterday while using Handcent.
Haven't been able to reproduce camera freezing however Netflix still shows just a black screen quite often. Force stopping through settings fixes it. Tempted to think its an app problem not a phone problem.
Sent from my HTC6435LVW using xda app-developers app
guys, this camera screen freeze.. does the screen fade out to black? i get that problem when clicking the gallery icon after taking a picture sometimes... but I just shut the screen off and turn it back on and it's fine.
Sent from my HTC Droid DNA using Tapatalk 2
In the instance I had, no. And the issue has never repeated so I figure I just had a hiccup.
Sent from my HTC6435LVW using xda app-developers app
been using like hell for the last few days, no issues here
I've been using mine pretty heavily for the past few weeks and have had no lockups/ blackscreens/freezes
Sent from my HTC6435LVW using xda app-developers app
Hi,
my wife got the DNA, since I'm very happy with my GNex and all the fine ROM's I was able to test drive.
Now I was not planning to do anything to the DNA, since it becomes my issue at that very moment, when anything weird is happening to the wife's DNA. Some may relate...
For the past week or so she has been complaining that the phones hangs for 10-30 seconds in various applications.
- Words with Friends, in app, just dragging a letter onto the board
- Messages, just opening a particular thread
- Settings, opening different menus within settings, like apps or even About
- Home Screen, swiping to the left or right... you have to wait until it moves, sometimes you see it kind of inching to the left or right...
- other places throughout the phone
Now the phone is operating mainly in Wifi mode when she is around the house, due to the preservation of data in my share everything plan.
When she operates the phone from the kitchen, she is borderline reception, even so the DNA shows 1-2 bars of wifi. By the way a lot better then any other phone I have had, even my old trusty DroidX, which I thought had the best reception (wifi) of all.
This behavior is not 100% reproducible and I can't really get the exact analysis data from my wife, when she is already frustrated... Also I don't know a lot about Sense and wonder if that might be the issue.
Just now reading a little here to see if there are already custom ROM's out there either addressing the issue or getting rid of Sense all together and making the DNA more a natural Android 4.2 phone.
Help!
Thanks
broons said:
So I've had my DNA for about 3 hours. Messing with camera screen went black and phone froze had to reboot. Now messing with Netflix same thing only didn't have to reboot. Anyone else seeing any issues like this?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Sounds like a lemon, I would take it back and exchange it for a new one.
dnargsiefil said:
Hi,
my wife got the DNA, since I'm very happy with my GNex and all the fine ROM's I was able to test drive.
Now I was not planning to do anything to the DNA, since it becomes my issue at that very moment, when anything weird is happening to the wife's DNA. Some may relate...
For the past week or so she has been complaining that the phones hangs for 10-30 seconds in various applications.
- Words with Friends, in app, just dragging a letter onto the board
- Messages, just opening a particular thread
- Settings, opening different menus within settings, like apps or even About
- Home Screen, swiping to the left or right... you have to wait until it moves, sometimes you see it kind of inching to the left or right...
- other places throughout the phone
Now the phone is operating mainly in Wifi mode when she is around the house, due to the preservation of data in my share everything plan.
When she operates the phone from the kitchen, she is borderline reception, even so the DNA shows 1-2 bars of wifi. By the way a lot better then any other phone I have had, even my old trusty DroidX, which I thought had the best reception (wifi) of all.
This behavior is not 100% reproducible and I can't really get the exact analysis data from my wife, when she is already frustrated... Also I don't know a lot about Sense and wonder if that might be the issue.
Just now reading a little here to see if there are already custom ROM's out there either addressing the issue or getting rid of Sense all together and making the DNA more a natural Android 4.2 phone.
Help!
Thanks
Click to expand...
Click to collapse
If I were you I'd take that phone back to Verizon. None of that should be happening.
It maybe there is a rogue app causing it. But I've never had it hang, ever.
Sent from my HTC6435LVW using xda app-developers app
dnargsiefil said:
Hi,
my wife got the DNA, since I'm very happy with my GNex and all the fine ROM's I was able to test drive.
Now I was not planning to do anything to the DNA, since it becomes my issue at that very moment, when anything weird is happening to the wife's DNA. Some may relate...
For the past week or so she has been complaining that the phones hangs for 10-30 seconds in various applications.
- Words with Friends, in app, just dragging a letter onto the board
- Messages, just opening a particular thread
- Settings, opening different menus within settings, like apps or even About
- Home Screen, swiping to the left or right... you have to wait until it moves, sometimes you see it kind of inching to the left or right...
- other places throughout the phone
Now the phone is operating mainly in Wifi mode when she is around the house, due to the preservation of data in my share everything plan.
When she operates the phone from the kitchen, she is borderline reception, even so the DNA shows 1-2 bars of wifi. By the way a lot better then any other phone I have had, even my old trusty DroidX, which I thought had the best reception (wifi) of all.
This behavior is not 100% reproducible and I can't really get the exact analysis data from my wife, when she is already frustrated... Also I don't know a lot about Sense and wonder if that might be the issue.
Just now reading a little here to see if there are already custom ROM's out there either addressing the issue or getting rid of Sense all together and making the DNA more a natural Android 4.2 phone.
Help!
Thanks
Click to expand...
Click to collapse
Ya I would definitely return it. Possibly try a factory reset and see if that solves it.
Sent from my HTC6435LVW using xda app-developers app