My first EVO that I bought on launch day was having some issues. Sense reloading, WiFi not disconnecting after I left my house, 3g sucked, battery life wasn't the greatest, and just seemed laggy. The guys at best buy tried argueing with me and said to reproduce the issues. I was able to show them the 3g connection and my WiFi issue. The guys tried telling me the WiFi was because the phone will automatically connect to all open access points. This is where we started to argue for a minute or two. I told them that was BS, we argued for a few seconds then I cut him off and asked, "Are u going to honor your return policy or what?" I hate it when Best Buy employees try to act that they know everything.
Anyways, the second EVO is running great. WiFi acts normal, way less lag, battery has gone for 2 full days without being charged and moderate use. And sense hasn't reloaded one time yet. Im really glad I traded it out for another instead of just returning. I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
sminker said:
My first EVO that I bought on launch day was having some issues. Sense reloading, WiFi not disconnecting after I left my house, 3g sucked, battery life wasn't the greatest, and just seemed laggy. The guys at best buy tried argueing with me and said to reproduce the issues. I was able to show them the 3g connection and my WiFi issue. The guys tried telling me the WiFi was because the phone will automatically connect to all open access points. This is where we started to argue for a minute or two. I told them that was BS, we argued for a few seconds then I cut him off and asked, "Are u going to honor your return policy or what?" I hate it when Best Buy employees try to act that they know everything.
Anyways, the second EVO is running great. WiFi acts normal, way less lag, battery has gone for 2 full days without being charged and moderate use. And sense hasn't reloaded one time yet. Im really glad I traded it out for another instead of just returning. I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
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Click to collapse
thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
evo401 said:
thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
Click to expand...
Click to collapse
Best Buy isn't that bad about returns, Sprint on the other hand Good luck
Anything that marks this phone as a second revision to the initial? Anything on the box, like Rev. 2 or Rev. B?
darkfire23 said:
Anything that marks this phone as a second revision to the initial? Anything on the box, like Rev. 2 or Rev. B?
Click to expand...
Click to collapse
The hardware revision in the settings is the same. I'll check the box tomorrow.
evo401 said:
thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
Click to expand...
Click to collapse
HTC has a built in feature called SmartSync, which disables data after a period of non-use for deep sleep. If you check the dev threads, there's a fix for it, but it requires some smali editing. Some of the more recent roms have it built in. So the whole WiFi/3G disconnect thing is actually a feature believe it or not...lol
I believe I am lucky. Even though there are the multitasking issued, which everyone has, my EVO has never done the loading sense home screen thing... And I run some memory hoggin apps. Grindr, last.fm, maps, xda, browser, mail. Never had the reload show up yet.
Sent from my EVO using XDA
sminker said:
I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
Click to expand...
Click to collapse
What apps, do tell
Sent from my EVO using XDA
im having the light leak issue also.
also the sticker i had was black, like some generic sticker placed over the small clear one that was probably broken already.
i may have been sold one that someone returned. mf's
question: do i have to go to the same store i bought it at to exchange it?
I understand your pain dealing with people that are less knowledgeable than you (a Sprint rep tried to tell me that the SD card on my phone could be what was causing the reception issues if the card was 32gigs, no joke). However, try to understand that most of the time these people are just following instructions set forth by their employers. When things usually start to escalate like that, stay polite and ask for a manager. Believe me, it works better.
Anyway, I'm glad you got a non-defective phone and can start to enjoy it
shook187 said:
Best Buy isn't that bad about returns, Sprint on the other hand Good luck
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Click to collapse
I exchanged my first EVO LTO for frequent reboots at a Sprint Corporate store, 2nd one perfect!
On my third LTE. Should have kept the first one. Hope the new shipment BB gets is better than the ones they had last week.
First LTE: Dust under glass and slight light leakage
Second: Pixel stuck in on position and screen has the flex/ripple issue when under medium pressure
Third: Has flex/ripple issue as well and wifi on this one and 3 G has been worse than the first two
Next shipment comes in Friday. Crossing my fingers for a GOOD one!
My first was light leakage and second was ripple and all I can find around here all have the ripple, hope this goes away in the upcoming batches...
Sent from my PC36100 using xda premium
cjrdriven said:
On my third LTE. Should have kept the first one. Hope the new shipment BB gets is better than the ones they had last week.
First LTE: Dust under glass and slight light leakage
Second: Pixel stuck in on position and screen has the flex/ripple issue when under medium pressure
Third: Has flex/ripple issue as well and wifi on this one and 3 G has been worse than the first two
Next shipment comes in Friday. Crossing my fingers for a GOOD one!
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Click to collapse
Omg I would switch to another phone after the first one Wtf is wrong with you guys. There are more superior phones oops did I just say that yes I did.
I had to return my first one as well. I was not getting calls txt or voice mails. Data worked find but nothing else.
exchanged it at best buy, and all my messages came through right away.
I suspect that it was not a phone issue but an activation issue.
jbadboy2007 said:
Omg I would switch to another phone after the first one Wtf is wrong with you guys. There are more superior phones oops did I just say that yes I did.
Click to expand...
Click to collapse
You mean like the Galaxy S3, the phone that will have zero problems on launch day? Good luck. My first Evo had a bad pixel, and I am waiting on the replacement. I was going to get the SG3 instead, but after reading the UK SG3 threads, there are a lot of issues. I decided that the Evo is best for me. Whether it is superior or not is subjective.
Yeah, as stated above, it will have issues. Hell, go to the S3 forums here at xda and review the complaints of various folks.
In the end, my EVO is imperfect, but as usual with HTC, software updates will fix these annoyances, so I'll be patient.
darkfire23 said:
Yeah, as stated above, it will have issues. Hell, go to the S3 forums here at xda and review the complaints of various folks.
In the end, my EVO is imperfect, but as usual with HTC, software updates will fix these annoyances, so I'll be patient.
Click to expand...
Click to collapse
I'm guessing you didn't have their Touch Pro? I went Samsung after that. That being said I will never buy another Samsung phone, they don't support their phones for ****. I'm with you though I'll take the minor data drops and wait out HTC patches and the much stronger dev support system..
Sent from my EVO using xda premium
It is amazing to have the chance to compare two different phones. I ended up unfortunately having that experience after I dropped my brand new EVO LTE in the toilet. My first phone I noticed that it didn't auto dock on my car dock even with the option turned on.
Haven't tried the camera on the new phone but old phone seemed like it didn't take sharp pictures like I was expecting but ones that were more out of focus than really blurry.
sivarticus85 said:
HTC has a built in feature called SmartSync, which disables data after a period of non-use for deep sleep. If you check the dev threads, there's a fix for it, but it requires some smali editing. Some of the more recent roms have it built in. So the whole WiFi/3G disconnect thing is actually a feature believe it or not...lol
Click to expand...
Click to collapse
Which roms have this built in? I returned my EVO recently and my new phone has the same wifi problems. I would like to try a rom before returning the phone again.
Sent from my EVO using xda premium
Related
First of all, I will start by mentioning that this is my third Touch Pro from Sprint and I just want to confirm something before I take back to the store.
Is there anyone else who updated to the newest official firmware and have problems with your video playback from your albums. I had some videos stored from my old phone on a sd, and when I try to play it on this phone, it would cause a lot of jagging, freezes, audio playing while video is not. I then recorded a video with the camcorder and when I went to play back, it did the same thing. The settings I have it in is in
-CIF 352x288
-MPEG4
If its the phone, then I'm glad because I can go get myself the Touch Pro 2 at the store for free.
Things to note,
-had no problem like this on the 2nd phone
-upgraded the firmware as soon as I got home with this phone
-been like this for a while, just never cared to get an answer until now
Any feedback to a similar problem or non-exsisting problem would be greatly appreciated.
Look, if your ultimate goal is to get a free TP2, then just tell them that the phone gets unholy hot or some defect from the phone itself (battery lasting less than half a day with moderate use, etc). Believe me that the TP from Sprint has a bunch of those... If you start going by software, believe me that they will find a way to either fix it or convince you that it can be fixed with an update...
were you getting a free tp2 due to these issues?? Because im having the same issues as well including that my battery gets extremely hot and will not charge
Gxtsoldier said:
were you getting a free tp2 due to these issues?? Because im having the same issues as well including that my battery gets extremely hot and will not charge
Click to expand...
Click to collapse
I'm curious about this myself. I was gonna get a Hero in a couple of months when my contract is up, but if I get a TP2, I might hold out for a little while.
There is a list somewhere that after a certain date, if your phone is with in the manufacture warranty of 1 year, and you have insurance of both types with sprint, you can switch out the phone to a list of 10 other phones, the TP2 and the hero being among those.
Still a sure answer on this would be great. Thanks egz on some insight. And gxt, you mean you are having problems with video playback too?
So I think I'll be going to the sprint store tomorrow, I'll let you guys know how it goes, unless I don't go that is.
Happy man said:
So I think I'll be going to the sprint store tomorrow, I'll let you guys know how it goes, unless I don't go that is.
Click to expand...
Click to collapse
im guessing you didnt go...?
Happy man said:
There is a list somewhere that after a certain date, if your phone is with in the manufacture warranty of 1 year, and you have insurance of both types with sprint, you can switch out the phone to a list of 10 other phones, the TP2 and the hero being among those.
Still a sure answer on this would be great. Thanks egz on some insight. And gxt, you mean you are having problems with video playback too?
Click to expand...
Click to collapse
What insurance do you have to have? Where is this list?
My 2nd tp just crapped out on me and insurance just sent me a "new" one.
sherm420 said:
What insurance do you have to have? Where is this list?
My 2nd tp just crapped out on me and insurance just sent me a "new" one.
Click to expand...
Click to collapse
to answer my own question...
http://slumz.boxden.com/f244/sprint-now-replacing-touch-pro-touch-pro-2-a-1295800/
im going to give this a shot.
Hello everybody(insert simpsons joke here), it looks like i finally went to the sprint store. After what seems like a lifetime ago, i told them the problems I had, they said they would do a hard reset, and to come back in an hour. An hour and a half later and I will be getting mnyself a touch pro 2 soon. Now the only bad part is that i need to call this store to find out when they would have any touch pro 2's in their warehouses. So at least for now, I am assed out, oh and forgive me if this comes off as bad grammer, I am typing this from my touch pro 1, the screen is too small.
sup guys. i just wanna know what i put in the title, in my case 3 times, and going to the 4 one tomorrow
1-tilted screen, creamy white
2-sd card reader didnt work
3-current using, and and it has a tilted screen from the upper left and the lower right.
i got it from best buy and when the rep. gave me the last one (#3) the ****er told me that thats gonna be my last, one no-matter if it was bad. so i just finish a wonderful talk wit bestbuy mobile and the store mannager from bestbuy and they told me to go tomorrow and exchange it and they suspend the demm guy lol
so tell me guys ur history wit this ****er 3d
el_chamuco said:
sup guys. i just wanna know what i put in the title, in my case 3 times, and going to the 4 one tomorrow
1-tilted screen, creamy white
2-sd card reader didnt work
3-current using, and and it has a tilted screen from the upper left and the lower right.
i got it from best buy and when the rep. gave me the last one (#3) the ****er told me that thats gonna be my last, one no-matter if it was bad. so i just finish a wonderful talk wit bestbuy mobile and the store mannager from bestbuy and they told me to go tomorrow and exchange it and they suspend the demm guy lol
so tell me guys ur history wit this ****er 3d
Click to expand...
Click to collapse
Zero, First one runnin like a pro.. love the phone but may return in 20 days if no S-Off
mid3vil said:
Zero, First one runnin like a pro.. love the phone but may return in 20 days if no S-Off
Click to expand...
Click to collapse
What he said but without the whineburger and french cries over s-off
sent from a 3devo
nate420 said:
What he said but without the whineburger and french cries over s-off
sent from a 3devo
Click to expand...
Click to collapse
Ditto
10chars
DDiaz007 said:
Ditto
10chars
Click to expand...
Click to collapse
Like mcdonald's says, bada bah bah baaaah. I'm lovin it! (first on still)
Sent from my PG86100 using Tapatalk
DDiaz007 said:
Ditto
10chars
Click to expand...
Click to collapse
ditto the ditto Got scared yesterday though. When the Red ring started to peel away. went back to sprint he said do you want a new one? Reply. You can't just give me a back cover? Sorry but 3D camera works great both in good focus, I have the White whites. runs flawlessly. so no unless I can hand select my new one No... Long story short. he walks in back teck hands him a new back out the door I went.
Mine rubs great. Camera switcher button thing a bit loose....but so is the 5 different display models I have seen.
I might have to exchange mine though... Mine is starting to do some freaky things with my widgets and a hard reset didn't fix the problem... I'm scared to trade it in though because it is perfect!
Edit: well it was perfect.
Once
First 3vo had ****ty call quality. No one could understand me.
This second one seems like a keeper.
hope I keep this. 002 HW phone as long as I had my .002 HW evo4g
sent from a 3d fone
Hmm... Did anyone return theirs because of scrolling lag in the market and some apps? It's annoying as hell
Sent from my PG86100 using Tapatalk
First phone's battery was exteremly hot, to the point where I couldn't even hold it without discomfort.
Second and current phone keeps rebooting and turning off randomly. I also noticed today that the screen dims in and out regardless of battery level.
Going to exchange on Monday. Hopefully the whole local sprint store's stock isn't all messed up. If replacement doesn't work for me then I will probably sit on my upgrade for a bit.
I've not had any reason to replace this. I doubt I will have to take it back more than my epic. 8 times.
mid3vil said:
Zero, First one runnin like a pro.. love the phone but may return in 20 days if no S-Off
Click to expand...
Click to collapse
same, ZERO, first time's a charm for me! same with s-off, returning it if no s-off. i need free wifi tether.
Neo3D said:
same, ZERO, first time's a charm for me! same with s-off, returning it if no s-off. i need free wifi tether.
Click to expand...
Click to collapse
You need home internet
sent from a 3devo
Wingilot said:
I also noticed today that the screen dims in and out regardless of battery level.
Click to expand...
Click to collapse
The screen seems to dim randomly because you probably have Auto Brightness on.
Why would you return your phone because it lags a bit when you scroll in a list? Rediculous.
Edit: My phone ran perfectly from the box. Now I'm running it soft root and overclocked to 1.8 GHZ and it hasn't even flinched.
Too bad our phones are put together by poor underpaid workers in Asia. Otherwise, our experiences would have been a lot more similar. :/
From my 3VO
Wierd
My phone was absolutely perfect, but lately when I call my parents in Chicago they can't hear me -- keep breaking up -- as I travel 270 South from Olive to 255 and Telegraph in St. Louis, MO. Now today I charged it fully overnight, used it maybe 30 minutes total today, and when I went on my next break, it was HOT and DEAD! This is making me mad! I will try the charger to see if just dead battery or if entire unit is dead, but this light usage is unacceptable to me with a full charge even if the battery just died.
On my 2nd e3d. As soon as it got put in my hands on launch day at radio shack I looked the screen over and had a pixel out. I have come to expect this from now on, as my launch day vizio 50 inch (on my 4th one now), htc touch, eVo, and eVo 3d all had this problem. Sucks but I wasn't even pissed about the 3d cause I knew it was gonna happen. This e3d is perfect though.
Swyped from my eVo 3d
On second on here, first wouldn't reboot only power off.
Sent from my PG86100
On my 2nd - first one froze with a weird white line down the right side of the screen. Wouldn't power up or down, couldnt get into recovery. Sprint customer service was sweet though, they gave me a new one on the spot.
How many times would you allow a single customer to return an Evo3d before you finally said:
"Get the F**k out of my store, and don't let the door hit you in the ass?"
Because after listening to all these people complain, and talk about being on their 6th or 7th phone, I just gotta ask:
Hom much of this crap should a retailer have to put up with?
Just Curious.
R WE NOT PHONES?!?
Sent from my 3DeeVo
mazook98 said:
How many times would you allow a single customer to return an Evo3d before you finally said:
"Get the F**k out of my store, and don't let the door hit you in the ass?"
Because after listening to all these people complain, and talk about being on their 6th or 7th phone, I just gotta ask:
Hom much of this crap should a retailer have to put up with?
Just Curious.
R WE NOT PHONES?!?
Sent from my 3DeeVo
Click to expand...
Click to collapse
would depend i would more then likely do it as often as i had to cause i wouldnt want to loose my job; but if i could depending on what the problem was. id get fed up and kick them out over a little light leakage and ****. i know people have OCD but get over it get some meds lol smoke a bowl something.
I just find it hard to believe your phone could be a defect after so many times. That is frickin ridiculous. I call BS on alot of them. I would lose my job real quick I can tell you that.
Sent from my 3rd Dimension of Evolution
mattfmartin said:
I just find it hard to believe your phone could be a defect after so many times. That is frickin ridiculous. I call BS on alot of them. I would lose my job real quick I can tell you that.
Sent from my 3rd Dimension of Evolution
Click to expand...
Click to collapse
I not to ocd I have light leak paint missing from the captive buttons and a titled screen , I returned one and examined six in total and this was the best one so as picky as these guys are I'm not surprised
Sent from my PG86100 using XDA App
mattfmartin said:
I just find it hard to believe your phone could be a defect after so many times. That is frickin ridiculous. I call BS on alot of them. I would lose my job real quick I can tell you that.
Sent from my 3rd Dimension of Evolution
Click to expand...
Click to collapse
+10. I would HATE to deal with EVO3D customers, because, for every one I was assigned to help, there would be a much higher probability that I would be losing my job that day.
"What's that you say? A dust speck?... Oh, no, wait...A dead PIXEL you say? And you've come back to return it HOW many times?"...
<<quick look around for heaviest, heavable gadget, and nearest escape route, after calculating amount of emergency $ saved. > >
R WE NOT PHONES?!?
Sent from my 3DeeVo
mcmikecruz1 said:
I not to ocd and I'm living with light leak paint missing from the captive buttons and a titled screen , I returned one and examined six in total and this was the best one so as picky as these guys are I'm not surprised
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
How do you cope?
What would you consider the toughest part of your day?
When you were a child, did you ever imagine that this kind of thing could happen to you?
R WE NOT PHONES?!?
Sent from my 3DeeVo
mazook98 said:
How do you cope?
What would you consider the toughest part of your day?
When you were a child, did you ever imagine that this kind of thing could happen to you?
R WE NOT PHONES?!?
Sent from my 3DeeVo
Click to expand...
Click to collapse
Fuk off lol
Maybe I shouldn't if said living with
I have those issue and really don't care along with a warmer color screen than my friends our the one at my local sprint store . Like I said I'm not surprised
Sent from my PG86100 using XDA App
The true complaint I would be cool with is stuff under the screen and a dead pixel light leak peg get over it and tilted screen also get over it unless it effects the phone or something lol
Sent from my PC36100 using XDA Premium App
I'd be okay with one phone return, maybe two (if both were legitimate reasons), but if you come in a 3rd time for the same phone then I'd probably hand you to another employee. If it's giving you that many problems, then you probably shouldn't be using an Android phone to begin with.
I worked at Best Buy and I never cared tbqh. My manager also never cared. Said it was the manufacturer's fault for having issues in the first place and it's better to just do the exchange so the customer will be happy.
I remember one guy got his EVO 4G replaced 6 times. I did the exchange for him each time, I didn't care as long as they were in their 30 days.
I think I would have to ask the person "Dude, you are on your >3rd phone. If you have so many problems, why do you keep buying it?"
I mean honestly, if you are so unlucky as to get 6-7 "defective" phones in a row, perhaps it is a sign from God you are not meant to have this phone. Get your money back and move the hell on. But before you move on, come on to XDA to ***** about it...then move on.
Honestly, I would never have more than 2 bad phones. First one...yeah, I can see it and I would exchange it. Second phone is bad...screw it, I would get my money back and wait for something else I like.
I've only returned my phone once. Only because it came shipped with a crack in the screen. Not cool. Stupid former employer. >_> (that would be UPS)
Sent from my PG86100 using XDA App
I've been getting a new htc phone from sprint every year for as long as I can remember, 8 years?
Not one return or repair.
For my wife too.
mswlogo said:
I've been getting a new htc phone from sprint every year for as long as I can remember, 8 years?
Not one return or repair.
For my wife too.
Click to expand...
Click to collapse
guess you didnt have a touch pro then huh? dear god those things were probably a financial disaster for all involved. loved it though!
Yeah I would have lost my job after the second return.. LOL
Dead Pixel - Exchanges Unlimited as this is a true defect
Major Light Leakage - Same as above
Other Major Issues - Crooked LCD, No Power, etc. - Same as above
Now on to the bull**** issues -
Very Minor Light Leakage - No exchange... Return if you wish or contact HTC
Dust - Unless the screen is totally blocked off.. Same as above
Screen not as big as 4g evo - Same as above
Battery die to fast - Its a dual core phone .. duhhh
My mom said its too expensive - Get the **** out the store
4G does not work everywhere - So use 3g
3D picture does not come out of the phone - Man **** this **** I quit after I slap u.
Yeah fire me already because it would not be pretty.
DomSim said:
guess you didnt have a touch pro then huh? dear god those things were probably a financial disaster for all involved. loved it though!
Click to expand...
Click to collapse
+1. I had a touch pro. So many problems.
Sent from my PG86100 using XDA App
So, you are all complaining about having something to do at work.....
It's called job security my friends.
The phone does appear to have some quality control issues such as dead pixels, screen crooked enough that it interferes with the blackout, and maybe a loose button here and there, BUT...
Unfortunately I've seen people returning the phone for what I believe are software issues that will be fixed with (hopefully the next) OTA. Things like the camera freezing, green tint in some camera shots, wifi signal dropping, and the phone going crazy when you plug something into the headphone jack are all software related and exchanging the phone will just land you another one with the same problems. In fact, some problems are intermittent so you may think the new one is fine and then somehow "broke" later. Even a weak radio signal and yellow screen could be software.
You can't expect the average consumer to know whether or not a problem is hardware or software though. To them, they were sold a product that simply doesn't work properly. So they take it back. They want it, but they want it to work, so they exchange it. That's not really a consumer issue: it's an issue for HTC. I'm not making light of software issues either, because those are interpreted as defects just like hardware problems. This is really an issue with HTC. IMHO, they released a product that was clearly not quite ready for prime time.
Mike
im a former radioshack employee and i gotta admit... these pplz come with the weirdest problems ever and the craziest stories to get them phones exchanged, mysefl im on my 3rd evo3d, my first one lost 4g completely, second one lost screen sensitivity and it was pressing letters by itself so im in my third one so far is good, so if they are within the 30 days i will exchange it as long as they have a real problem with it, one day i had a guy coming with the phone wanting an exchanged the phone was all scratched up and when we told him we cant cause of the scratches he said it wasnt his fault, that it was raining and the water scratched his phone lmaoooo ... see what i say lolz
I want whatever I spend my hard earned money on to work as expected to. Why should people settle for mediocre build design or software ? I don't care if I have to exchange an item 10 times, if I am paying for it and I'm within a return grace period, you bet I'm going to make sure I'm satisfied with my item.
Sent from my PG86100 using XDA Premium App
Here are a few problems I have with the amaze so far...
1) Fluctuating service. I hate this. I will have all the bars showing and then all of a sudden I get no service. What's up with that? The sensation would at least holds two bars at all times. (Oh and no wifi calling!)
2) Overheating issue. This phone gets too hot for no reason. For example I browse for 15 minutes and bam..its really hot. I make sure I exit apps by hitting the back button and my brightness is at 15%. There's no excuse for this.
EDIT MODERATION
The part of this post has been deleted as contrary to forum rule #2.1
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Click to collapse
4) wifi turning off??? I could be on wifi for a good hour and everything is OK, then I turn on the phone again to use it and I'm not connected to wifi anymore. I manually turn wifi on and off to get it to work again.
5) On the bottom in between the menu and back key my amaze has some light leaking through. Its tiny. I didn't notice it until it was completely dark but its there and now I can't help but keep staring at it. I wish I had a camera to take a picture of it.
6) Lastly and the most annoyong thing for me is a clicking sound. When I pick up the phone it sounds like something getting snapped in place. And its almost everytime. Wtf is that. haha.
EDIT MODERATION
The part of this post has been deleted as contrary to forum rule #2.1 - Sib64 - Moderator
Click to expand...
Click to collapse
Sent from my HTC_Amaze_4G using XDA App
the no wifi calling thing sucks, will be fixed with root/update so meh
my battery drains about 50% when i'm sleeping, though this may be to mediocre service that goes in and out, going to try and shut mobile network off tonight and see if it fixes the issue
Though I agree with most of the other "problems" ya'll have listed...
I was told by 3 representatives, and one sales person (who sold me the phone) that you have to activate the new sim card included with the device to take advantage of the new wifi-calling that T-Mobile is rolling out (this includes the new GSII on t-mo). - I spoke with so many because none of them could activate the new sim correctly...and were baffled themselves as to why it was so difficult...haha.
Honestly, I havent been able to test wifi calling because the place where I'm renting has never worked with mobile devices, except for apple devices (of course...haha). I may report back here later when i go somewhere else with wifi.
Just wanted to pass on some info I was told by 4 separate people - they all claimed that's what a memo showed on their system when they pull up the AMAZE and GSII.
I come from a mytouch 4g, i have the same issue, suddenly i have no service then it's back on again. Never had that with the mytouch...
Well, I have had mine since launch day. I have a little but not much light bleed. I have had no heating issues. Last night out at bars I saw the signal issue. One sec I could speed test and pull down 14. Then I would notice no 4G symbol, try to speed test again and it would say no signal. Still love it though, nice and fast!!
My buttons light up when it's dark, but not when it's light. Is there anyway to turn this light sensor off and keep these lights on so I can see my home, menu etc buttons?
nodrogkam said:
Though I agree with most of the other "problems" ya'll have listed...
I was told by 3 representatives, and one sales person (who sold me the phone) that you have to activate the new sim card included with the device to take advantage of the new wifi-calling that T-Mobile is rolling out (this includes the new GSII on t-mo). - I spoke with so many because none of them could activate the new sim correctly...and were baffled themselves as to why it was so difficult...haha.
Click to expand...
Click to collapse
This doesn't sound right to me at all. I activated a new sim and I don't have the feature. How can a sim control the software on the phone?
scottslc said:
My buttons light up when it's dark, but not when it's light. Is there anyway to turn this light sensor off and keep these lights on so I can see my home, menu etc buttons?
Click to expand...
Click to collapse
Definately seems there is a (buttons) light sensor, they do basically stay on at night, not in daytime.
Prolly see some update/option to this in the future, keep em' on or leave to the sensor.
Sent from my Wicked HTC_Amaze_4G using XDA App
random restarts
anyone else been having random restarts and asks to send error to htc? really seems to be the only problem ive been having.. have had 4 restarts since the 12th
jmd1981 said:
This doesn't sound right to me at all. I activated a new sim and I don't have the feature. How can a sim control the software on the phone?
Click to expand...
Click to collapse
The sim is not controlling the software, but it can affect what information is communicated with t-mobile.
I don't know what you mean by you don't have this feature. Among other ways to activate the hotspot capability, you should find the "Wi-Fi Hotspot" app on the device.
Just to repeat/clarify my original statement/post: The Amaze 4G and the GS II (according to others) allow you to activate the wifi hotspot feature, have your other wifi-enabled devices connect to your phone, but when you try to access the internet with those wifi-enabled devices, you are prompted to upgrade your plan to include the $15/mo. plan.
I hope this is clear to all.
Te whole service popping in and out is starting to drive me nuts!!!! 3 bars of 4g then nthing! 1 bar of 4g then it turns into 2 bars of 2g! WTH!?!?!? Never had soo many reception issues on ANY of my Tmo phones!
Dosent seem to matter where I am when this happens as it happens often, far too often!
I have to assume that of all the connection point inside the back cover of the phone at least ONE of them is some sort of antenna?????
Cmon Tmo?!?!?
Even if it does warm up, I doubt that you will feel it if you put it in a case. Unless the phone is burning up..then yeah.
I am coming from a HTC sensation 4G and it had WiFi calling and WiFi hotspot feature.
The manual that comes with the amaze shows how to use WiFi calling also the one on HTC's site,
If I could put the sensation Rom on the amaze I would be happy as the sensation had what I want working,
I love the feel of the Amaze it feels much more masculine and fits nice in my big hands I find my self not mistakenly touching the softkey's as much.
Also I can seem to figure out where 4gb or the Rom is as it shows only 9gb for storage and 2gb for something else
On another note I have seen a post that shows an Amaze with WiFi calling, the had an earlier firmware,
Sent from my HTC_Amaze_4G using xda premium
I'm probably going to get flamed for this, but you guys can probably still exchange the Amaze for the SGS2. I'm really not having any of the problems described here. It dropped the GPS once yesterday... that's about it so far.
Lucas155 said:
I'm probably going to get flamed for this, but you guys can probably still exchange the Amaze for the SGS2. I'm really not having any of the problems described here. It dropped the GPS once yesterday... that's about it so far.
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Click to collapse
why would you get flamed. only 99% of the people on this site know more about the devices theyre holding and things their carrier offers to them then the actual employees, one of the most known things probably being the grace period you have to return/swap out your phone if you want... noooo, no reason to be flamed.
strangetator said:
anyone else been having random restarts and asks to send error to htc? really seems to be the only problem ive been having.. have had 4 restarts since the 12th
Click to expand...
Click to collapse
Has happened to me twice both after trying to use WiFi hot spot . Which you have to pay for now
Sent from my HTC_Amaze_4G using XDA App
strangetator said:
anyone else been having random restarts and asks to send error to htc? really seems to be the only problem ive been having.. have had 4 restarts since the 12th
Click to expand...
Click to collapse
I had six in 2 days, took it back and decIded to give thee SGS2 another chance.
Sent from my SGH-T989 using XDA App
To those who are experiencing issues with the Amaze especially after returning it a million times before buyers remorse is up, I recommend testing out the GS2 aka Hercules. Other than the resolution this phone is really great. The resolution isn't that noticeable unless you have OCD.
Sent from my SGH-T989 using xda premium
I jumped ship to the GSII. So far I'm happier. The amaze does have more bells and whistles but it was a bit heavy for me and the GS II has got - not substantially - but improved battery life and a more visually appealing screen. Also my eyes aren't great, so I actually appreciate the lower resolution screen which keeps the icons bigger. I can see the pixels easier than on the qhd of the amaze, but i have to be "looking for them" to really notice.
Some people are having better luck with their Amaze so just like a ton of other companies out there these days...there's a big quality control issue.
Looking service is really getting on my nerves now and i dont like this any more. Wonder if there will a fix for this from HTC or Tmobile
Alright, so as a techie, I understand that software can be buggy. I understand that updates fix and improve things over time, but sometimes do the opposite. I understand that I should put up with the occasional reboot. However, I DO NOT understand why the hell I cannot use my phone. I am tired, I am pissed, and I have exhausted the thought of how much I regret trading in my evo 3D. Yes, the LTE Evo has a lot of RAW power, but what good is that if I cannot freaking use it?
So, *ahem*, after my angry rant, here is what has been going on with my phone (and getting increasingly worse) for the last month:
4G my a$$ - I live in Houston, one of the the first markets that was supposed to get 4G. The Wimax network, which was aleady spotty, is still a lot more present in Houston than the so called Sprint LTE deployment. Look, I am a patient guy, but when my 3g speeds cannot go past DIAL UP then we have a big problem. Am I seriously paying 230 dollars a month so that four smartphones have DIAL UP speeds? Cmon, Sprint!!
People (HTC stock app) - it does not work. every once in a while, it will start working, but for the past month, I can only dial numbers on my call history. The problem? When I open the app and search through contacts, everything is dandy. But when I click on a contact, I get a black screen. It is a screen where the top notification bar still shows, and the latter still responds, but right below it is just dark. If i click home button, it does go back to home. However, clearing the cache, rebooting, etc, does nothing to get the app working. That's right. Reboot does not work.
Google Play - It ALSO does not work. So you can kinda search through it up until the point I click on an app. At that point, the whole thing freezes and my only choice is to exit out by pressing the home button. Moreover, reboot also does NOT work.
Gmail app. - Please see the last two points. Exact same problem. Except this time, when you click it to open the app, it simply takes me to a white screen. And that's it. Reboot also does NOT work, nor does clearing cache, etc.
:
So, am I alone in this? I do not know what to think. Since around 2008-9ish, when I first got an Android phone, I have never hated a device so much in my life. The worst part is, it used to work. And then it used to heat up a lot. And then right after a meaningful vacation with my wife, it had a sudden death (the screen literally went off when I was using it, never to turn on again. And according to my forum research, I was not the only one who suffered this "sudden death syndrome") losing all my pictures. And then Best buy black tie's thingie got me a new one, which is the one I have now...with a gazillion problems. Thoughts, or recommendations?
darkleafar said:
Alright, so as a techie, I understand that software can be buggy. I understand that updates fix and improve things over time, but sometimes do the opposite. I understand that I should put up with the occasional reboot. However, I DO NOT understand why the hell I cannot use my phone. I am tired, I am pissed, and I have exhausted the thought of how much I regret trading in my evo 3D. Yes, the LTE Evo has a lot of RAW power, but what good is that if I cannot freaking use it?
So, *ahem*, after my angry rant, here is what has been going on with my phone (and getting increasingly worse) for the last month:
4G my a$$ - I live in Houston, one of the the first markets that was supposed to get 4G. The Wimax network, which was aleady spotty, is still a lot more present in Houston than the so called Sprint LTE deployment. Look, I am a patient guy, but when my 3g speeds cannot go past DIAL UP then we have a big problem. Am I seriously paying 230 dollars a month so that four smartphones have DIAL UP speeds? Cmon, Sprint!!
People (HTC stock app) - it does not work. every once in a while, it will start working, but for the past month, I can only dial numbers on my call history. The problem? When I open the app and search through contacts, everything is dandy. But when I click on a contact, I get a black screen. It is a screen where the top notification bar still shows, and the latter still responds, but right below it is just dark. If i click home button, it does go back to home. However, clearing the cache, rebooting, etc, does nothing to get the app working. That's right. Reboot does not work.
Google Play - It ALSO does not work. So you can kinda search through it up until the point I click on an app. At that point, the whole thing freezes and my only choice is to exit out by pressing the home button. Moreover, reboot also does NOT work.
Gmail app. - Please see the last two points. Exact same problem. Except this time, when you click it to open the app, it simply takes me to a white screen. And that's it. Reboot also does NOT work, nor does clearing cache, etc.
:
So, am I alone in this? I do not know what to think. Since around 2008-9ish, when I first got an Android phone, I have never hated a device so much in my life. The worst part is, it used to work. And then it used to heat up a lot. And then right after a meaningful vacation with my wife, it had a sudden death (the screen literally went off when I was using it, never to turn on again. And according to my forum research, I was not the only one who suffered this "sudden death syndrome") losing all my pictures. And then Best buy black tie's thingie got me a new one, which is the one I have now...with a gazillion problems. Thoughts, or recommendations?
Click to expand...
Click to collapse
All of your issues posted here, except for lte in your area have been posted before. Please use the search feature. Also, we are aware of the GP store GMAIL and other apps white screen of death ( wsod )
Buy an iPhone... Problem solved
Sent from my EVO using xda app-developers app
I never stick with stock roms. I always unlock/root my phones so I can get the best experience. Haven't had ANY of the problems you listed except LTE, but you can't do much about that until the towers are updated/upgraded.
I am alright with 2,3 and 4 and not worried.
I totally agree with you on # 1 ! Man, I just hate my new phone right now. I can get LTE speed here, BUT .. it does not hang onto the signal. Even when I am a few blocks of the tower ! Sprint or HTC have to adjust the treshole.
I was so happy with my 3D. I was able to Skpye w my relatives even when I was inside a room bc the 4G (not LTE) was great!
I do understand about paying $280 for 4 lines at dial up speed!
Right now I am frustrated of Sprint lying to us. 5 cities are ready for LTE, yet the deployment is only 20% complete !!!
The issues you list could all be related to network vision upgrades....
Have you tried switching the phone from lte/cdma to cdma only?
There are areas in Dallas that I have to do that in. Speeds went from horrible to avg .8 mb down and .6 up
Sent from my EVO using xda app-developers app
I think its time for a replacement ..only issue I have is the multitasking
All of those problems seem fixable by clearing data and the likes. the only real issue is the LTE.
Im in KC. At my house on the eastern side of the city I get solid LTE service as of sometime last week or so. Haven't run a speedtest under 8mbps down. Look at the phone, LTE is always there.
Then I drive to work. Not 2 miles from sprint headquarters. 3g is abysmal. I can get 4g if i stand in the right spot outside. Nothing inside though. And when I see that LTE I don't pull more then 1.5mbps down. All part of the upgrade process.
Once you get it the phone becomes a whole new beast. And first run cities are supposed to be totally completed by what? December.. At least in KC.
So the reason your signal is such crap just means that your LTE is coming. Once it does, it's worth it.
Don't have any of your probs except the gmail prob. Seems to happen when its downloading mail and switches from 3g to 4g. Clearing gmail ussually solves it, once I had to login into gmail on my pc and delete the last email, everything worked after that. Not sure what it was about that email...
Sent from my EVO LTE
DB13 said:
Buy an iPhone... Problem solved
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Ha! My wife's iphone is just as useless as my EVO. Please...
Alright so it seems most of you do not have the problem that I have with the apps having white screen of death, so I keeo being told it is a multitasking problem.. i have already cleared cache and all that, killing apps with task killer, rebooting, etc, but that did not do anything. In which other ways I can solve the mukltitasking issue?
darkleafar said:
Alright so it seems most of you do not have the problem that I have with the apps having white screen of death, so I keeo being told it is a multitasking problem.. i have already cleared cache and all that, killing apps with task killer, rebooting, etc, but that did not do anything. In which other ways I can solve the mukltitasking issue?
Click to expand...
Click to collapse
You can't, short of installing an AOSP ROM.
Sent from my EVO using xda app-developers app
By the time Sprint finish deploying their 5 cities in December to 100%, in another few months after that, another new model of LTE is OUT!
So what do you get out of these LTE phones that are out now ??????????????????????????
Can you see this ?
Mine has been doing this too, a reboot and wiping your dalvik-cache should fix it for awhile.
As for the network speed though, that you'll just need to call and yell at sprint about.
I'm bummed about the speeds so far (in Chicago). I seemed to have better speeds with my Evo 4G (3g service mind you, obviously WiMax will be better than the LTE)
I rooted and lazy pandy s-off immediately. However I just loaded a custom rom after 3 weeks of use (was happy for the most part with stock). Loaded Meanrom ICS and I'm very happy with it. Small bug here and there but definitely glad I did. No major issues plus you get quick settings and a working google wallet plus other things.
Try a different custom rom, it may solve your os/ui-related woes
kato669 said:
I'm bummed about the speeds so far (in Chicago). I seemed to have better speeds with my Evo 4G (3g service mind you, obviously WiMax will be better than the LTE)
I rooted and lazy pandy s-off immediately. However I just loaded a custom rom after 3 weeks of use (was happy for the most part with stock). Loaded Meanrom ICS and I'm very happy with it. Small bug here and there but definitely glad I did. No major issues plus you get quick settings and a working google wallet plus other things.
Try a different custom rom, it may solve your os/ui-related woes
Click to expand...
Click to collapse
Meanrom its one of the best IMO but the latest Cynogen Mod 10 its very nice and fast it has more bugs though
Sent from my EVO using xda app-developers app