Hey there,
I have my Vibrant for a good year now since it came out pretty much. Last week it just stopped charging out the blue. The battery is completely empty and shows a thermometer with a warning sign and stops charging seconds after its plugged in. So I assumed it might be a battery malfunction and I got my spare battery in as soon as I came home and tried charging - same problem. I think it is highly unlikely that both batteries fail at the same time. Therefore, I assume there is something wrong with the temp sensor in the phone. I saw a few people have a similar problem with the epic 4G, but the discussion got really side tracked by other issues. My phone is rooted, but I was running stock froyo, so that shouldn't be the problem or should it?
I just wanna know if anybody had the same problems and if there is a quick solution, I google and forum searched a while but as soon as you throw in the term battery it gets spammed with battery life discussions.I just checked my files I have on the phone, apparently I have the premium insurance - does that mean I just can go to the next Tmo store and get a replacement? Any feedback is greatly appreciated.
Phill
Well for your problem, i suggest you try a different rom and see if the problem persists... maybe its a bug
And as for insurance, you mail the phone in and pay a deductible, which should be like 135$ or so. They send you a refurb.. or if you say it wus lost, you dont have to mail in phone
Sent from a cell tower to the XDA server to you.
thanks for the quick reply. Is there a way to reflash without a battery?
I don't see it as a bad thing. If your phone gets too hot and keeps charging that's going to burn something inside. When my phone won't charge I know I have let it down. So it can cool down. But to fix your problem reboot the phone. You can keep charging it after it boots up
Sent from my SGH-T959 using Tapatalk
pro1st said:
thanks for the quick reply. Is there a way to reflash without a battery?
Click to expand...
Click to collapse
As long as your phone can run successfully for a couple minutes, i dont see why not
Sent from a cell tower to the XDA server to you.
Mine did something similar. I picked it up after putting it on the charger. It was hot and would not come on. I unplugged it and let it cool off for a while and it cleared up.
I got that message once...
Vibrant was in a car dock, with power.
It was *HOT* out and sun was hitting the back of the unit. (A/C on of course)
Google Navigation was running (display brightness max)
Google Listen was running
Bluetooth was passing music to a speakerphone
When I run the phone with that setup, the charger can't even keep up with the phone power needs. The battery level slowly drops. No question the phone is working hard.
This was a true heat issue... I removed the charger and turned off the display to let it cool off a bit. (I was almost home).
So the question again, is your phone hot or is it a false reading?
Robert
Hey,
I am sorry I didn't clarify the actual battery temp. It is normal - so its neither in the sun or in a too cold spot when I try charging it. The phone probably runs for one for a few seconds before turning off so there is no chance of the battery stats wipe. I think I will try to find an external charger and try to charge the batteries this way to have enough juice for flashing a new rom. Thanks for all the replies!
Does it charge the battery with the phone off? If not, I don't think a new ROM will help.
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
c0olcast said:
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
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Click to collapse
Sorry for resurrecting an old thread, but a resolution never seemed to be made here. Has anybody found a fix to this?
As of yesterday, my wife is having the same issue with my old Vibrant phone which she now uses. It's flashed with Bionix V 1.3.1 and Tigerblood overclock to 1.2ghz. This could be the issue, the Tiger Blood overclock, but I'm not sure. I'm out of the country for three weeks and currently she's left with a dud of a phone that keeps giving her the temperature warning in the triangle when plugged in while the phone is powered off followed by it stop charging. When she turns it on, she gets to the SD card check and then the phone completely freezes. Once in a while it's able to stay on for a minute or so before freezing, but more often than not the phone does not fully turn on and just goes frozen after a few seconds, sometimes at the Tigerblood logon screen before making it to the desktop. Me being 4000 miles away doesn't make it easier to help her but I've recommended she leave the phone unplugged, battery out for the night to see what happens. I also told her to take off her silicon case thinking maybe that has something to do with the overheating. Well after 7 hours of her letting it sit to cool off like that, with the case off, she plugged it back in and is having the same issues as yesterday. Absolutely no progress made. One of her colleagues said she should try leaving the phone in rice confused:) so she's giving that a go and another guy in a phone shop who she went to for advice after work said that the motherboard might need replacing. I'm convinced all it needs is to have the Tigerblood removed or reflash a rom onto it but there's really no knowing unless I have it in my hand.
Is there any quick fix to this problem without having to do all that? Surely there must be a way to charge the phone without it heating up and freezing up. She's tried plugging it into different rooms, on her laptop, etc, none seem to get rid of the temperature problem. I've had the phone since August 2010 and never had any issues with it. I also never once saw that temperature error message so was taken aback when she showed me it over skype. I just upgraded to the S3 and gave her the phone 2 weeks ago, but surely it shouldn't just die out just like that? Thought the Vibrants were made tougher than that?
Any help would be greatly appreciated. Much thanks in advance
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Update- Phone doesn't even turn on anymore, no signs of life
danny_extremex said:
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
polosprt009 said:
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
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Click to collapse
Some kernels require a certain amount of power to fully boot the phone up and will not charge until it has 5% battery or so. I personally think her battery may be unable to hold a charge or like I said before it doesn't have enough juice to boot the phone because of the kernel. There is a way to charge the battery with the phone off. You can use ANY kind of usb cord, I used an old printer usb cable when I had to do this. All you do is cut off the side that is not usb and strip the positive and negative wires(red and black), then place the stripped wires on the positive and negative connectors on the back of the phone and insert the battery (make sure it's a snug fit). Plug the usb end into your pc and charge the battery that way, DO NOT let charge for over 2 minutes at a time. Wait five minutes and do it again if you have to. If she gets it to boot up, I would definitely flash a new kernel first to see if thats how the problem originated.
Sent from my SGH-T959 using xda premium
Related
This is now happening on my replacement phone! I got the first phone replaced because it wasn't charging but now it's happening again on the replacement. It seems to only happen when the battery gets to 20% or lower. When it does this, it doesn't matter if it is USB or wall charging. I have been able to get the new phone to charge now twice by rebooting - one time it took three reboots. The first time it happened on my first phone the battery widget stuck on 50% and I didn't get the low battery warning and the battery went to 0 before I knew it and it took forever to begin charging again. I've been on different battery modes when it happens, so that isn't causing it.
I've mentioned this on a couple other threads and there's been others that responded it happened to them, so I thought I'd start a thread on this in case Motorola is monitoring this forum (they better be). Anyone else chime in here so we can get a feel for how widespread this may be.
Just let mine go down to 20 plugged up and its charging but im only on day one
Sent from my MB855 using XDA Premium App
beartrap said:
This is now happening on my replacement phone! I got the first phone replaced because it wasn't charging but now it's happening again on the replacement. It seems to only happen when the battery gets to 20% or lower. When it does this, it doesn't matter if it is USB or wall charging. I have been able to get the new phone to charge now twice by rebooting - one time it took three reboots. The first time it happened on my first phone the battery widget stuck on 50% and I didn't get the low battery warning and the battery went to 0 before I knew it and it took forever to begin charging again. I've been on different battery modes when it happens, so that isn't causing it.
I've mentioned this on a couple other threads and there's been others that responded it happened to them, so I thought I'd start a thread on this in case Motorola is monitoring this forum (they better be). Anyone else chime in here so we can get a feel for how widespread this may be.
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Have you tried doing a hard reset and letting the phone sit for 20 minutes. It could be some kind of bug. I know mine had some force closes on the first day. I did a hard reset from recovery and let the phone sit at first boot. Then did a reboot and have had no problems since.
Master reset for photon 4g.
http://https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69069/~/photon-4g---master-reset-%2F-factory-data-reset
jfdebo779 said:
Have you tried doing a hard reset and letting the phone sit for 20 minutes. It could be some kind of bug. I know mine had some force closes on the first day. I did a hard reset from recovery and let the phone sit at first boot. Then did a reboot and have had no problems since.
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Click to collapse
jfdebo779 said:
http://https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69069/~/photon-4g---master-reset-%2F-factory-data-reset
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Click to collapse
I did a factory reset on the first phone and that didn't change this problem.
I haven't seen this problem on my phone. Best thing to do is report it to the Motorola forums and have them look at it especially if many others are experiencing the same issue.
In the mean time, you possibly could have another bad unit. Not sure why it would not charge when the battery hits 20% or lower. Also what battery widget are you using?
ericdabbs said:
I haven't seen this problem on my phone. Best thing to do is report it to the Motorola forums and have them look at it especially if many others are experiencing the same issue.
In the mean time, you possibly could have another bad unit. Not sure why it would not charge when the battery hits 20% or lower. Also what battery widget are you using?
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Click to collapse
Good idea on the Moto forums. I have tried Battery Monitor widget, Circle Battery widget and Battery Notifier (big text) widget. No one widget was in use or installed for every instance I had a battery charge problem, but I guess it may be more than one widget with potential interferences. Has anyone else been using any of these widgets and not experienced this problem?
@Beartrap
What battery widgets etc have you installed? Sounds like a compatability issue with something that was installed. Try using the phone completely stock with no custom widgets installed. If you can get the phone back to stock out of box condition that would be the best way to troubleshoot this problem. I doubt it's another bad phone.
tx_dbs_tx said:
@Beartrap
What battery widgets etc have you installed? Sounds like a compatability issue with something that was installed. Try using the phone completely stock with no custom widgets installed. If you can get the phone back to stock out of box condition that would be the best way to troubleshoot this problem. I doubt it's another bad phone.
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Click to collapse
I agree it's not a bad phone, but some bug either in the phone or installed app/widget. I'd like to know what battery widgets people are using that haven't had this issue so I know what's safe.
Not exactly related to battery widgets but i have noticed that Estrong's, Astro and File Expert file managers do not work correctly on my Photon. They don't show the full capacity of my 16gb sd card and they also don't show all the files in my download folder. So I'm thinking theirs going to be more incompatability issues with this phone until app developers get some updates rolled out for this phone.
As for battery widgets, i don't use them. I use the stock battery ifo that is included with the Photon. Sorry I can't give any help with that. but I'm pretty sure the widgets in the Android Market will not be fully compatible with the Photon. Uninstall everything you installed from the market and use your phone for a day or so and see how it acts.
I'm having the same issue, i'm not using any sorta battery widget/app, just stock(non-rooted).
Its been charging for about 4 hours today and went from 20% to 30% and its hot, really hot.
I've had it since day one and seems to match what the OP is saying about once it goes below 20-30% it has a hard time charging but like i mentioned before, mine gets toasty when its failing at charging.
Also had an issue while streaming from google music beta, went from 100 to 20% in <2 hours and once again it was hot as the devil's **** then it wouldn't charge.
cobrahicks said:
I'm having the same issue, i'm not using any sorta battery widget/app, just stock(non-rooted).
Its been charging for about 4 hours today and went from 20% to 30% and its hot, really hot.
I've had it since day one and seems to match what the OP is saying about once it goes below 20-30% it has a hard time charging but like i mentioned before, mine gets toasty when its failing at charging.
Also had an issue while using streaming from google music beta, when from 100 to 20% in <2 hours and once again it was hot as the devil's ****.
Click to expand...
Click to collapse
I did fail to mention that each time I did notice the back of the phone was pretty warm but not what I'd consider real hot. The third time this happened (on second phone), I cooled it down to room temperature and it still wouldn't charge.
beartrap said:
I did fail to mention that each time I did notice the back of the phone was pretty warm but not what I'd consider real hot. The third time this happened (on second phone), I cooled it down to room temperature and it still wouldn't charge.
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Click to collapse
Well it got hotter the my evo 4g ever did after flashing many roms and kernels and what not and even hotter the my pre minus when simultaneously charging and tethering. Havent had a phone get that hot before, i'll try to get a temp reading when it happens again.
Just pulled the battery little while ago and it started charging again. Seems to be hit or miss with the restarts and battery pulls the get the thing going.
I havent tried just turning it off and letting it charge past 30% yet, to see if it only does it when it on vs. when it off.
It's happened again. I was running speedtest.net repeatedly to test my radios and my battery temp climbed up to 118F. I checked if the phone would charge periodically and it did until the battery got less than 30%. It seems to be this combination that causes the malfunction. I rebooted and it charged fine, but the temp also fell to 115F, so I don't know if it was the reboot or lower temp, but at least now I know how to get it to recharge and not run th and it always charged, battery down to 0.
I tried to make this happen the other night by running quadrant repeatedly, but temps never went above 115. It always charged that night, so 115-118 is the magic number together with <30% battery.
BTW - our radios may kickass, but they also generate a lot of heat, so be on the alert to high battery temps when hitting the radios hard.
My first Photon had the problem where the battery went from 50% to DEAD immediately. I remember one time the phone was red hot to the touch right before it died, it was just idling. It wouldn't accept charge until I removed and replaced the battery.
My replacement Photon doesn't have the problem (yet) or any of the first Photon's problems. I am convinced there is a bad batch of Photons out there.
Unfortunately I'm on my second photon. I exchanged the first for this reason.
Do any of you happen to use a case with a magnet in it? I've only had this happen twice and both times it was in a case. Now it doesn't happen.
Sent from my MB855 using Tapatalk
money226 said:
Do any of you happen to use a case with a magnet in it? I've only had this happen twice and both times it was in a case. Now it doesn't happen.
Sent from my MB855 using Tapatalk
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I am using the black Sprint case, but there's no magnet in it. I do think the case may aggrevate the heat buildup so if I hit it hard again and feel it getting warm, I'll be sure to remove the case.
beartrap said:
I checked if the phone would charge periodically and it did until the battery got less than 30%. It seems to be this combination that causes the malfunction. I rebooted and it charged fine, but the temp also fell to 115F, so I don't know if it was the reboot or lower temp, but at least now I know how to get it to recharge and not run th and it always charged, battery down to 0.
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Click to collapse
This theory just got shot down. I hooked up the USB charging cable at 62% and 84F and it wouldn't charge. The phone recognized the connection and displayed the message it was in charge mode, but the battery in the notification bar didn't show it was charging nor did battery monitor widget. I then connected it to the OEM wall charger and cable and nothing. I rebooted and no change. I shutdown the phone and hooked it up to AC and it went into charge mode. I then booted and it's going into charge mode as it should. I'm back to square one again.
beartrap said:
Unfortunately I'm on my second photon. I exchanged the first for this reason.
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Click to collapse
That doesn't matter, you have every right to exchange it 283892 times until you get one that works. within the 30 days, It is in our contract. Not sure why people don't understand this. It doesn't matter where you get it, what store you get it from, Sprint, Best Buy, Radio ****, bob's electronics supply..you can get it exchanged. Personally, I wouldn't have even hesitated nor made this post, I would have just exchanged it.
Then made this post to say what happened to a photon I used to have. lol
EDIT: People need to speak up and let companies understand that you just won't settle. I come across customers everyday that just settle. I work for Comcast, talk to customers daily about things. I get, oh yea and then our internet sucks, and this doesn't work and oh yea this broke and we don't get this channel but we pay for it. My first question is, "Did you call?"....their answer, "Call who?"..or just "No". LOL I'm like, how the hell do you think stuff will get fixed if no one knows you have any problems? haha
You are the consumer, you have a lot of rights to the product you paid money for.
This is a great phone, but like all electronics some stores might get a bad shipment, it happens.
Good Luck with whatever you choose to do.
I have exchanged mine 2 times, 1 had a messed up screen, the other 1 had some problem that I couldn't make calls. So far this one is good to go! The Charm
-DJ
So I had bought this phone off ebay and when I got it today I tried to turn it on, but nothing happened.
I then plugged the phone in and tried powering it on and still nothing. I tried charging the battery and left it alone for an hour and afterwards the result is the same. Basically when I plug in the phone to the charger, the phone's screen will flash a battery icon as if its going to charge for a split second and then go blank. And then it will flash the battery icon again and then go blank again and it will go on like this for a couple of minutes until the screen finally stays blank.
So as I said even though I leave the phone to charge for a while, it still won't turn on and the only result seems to be that the phone gets warm near the camera. Also I tried to see if download mode works and pressed both volume buttons and I get a brief flash of some words. After doing it for several times I saw it said 'Low battery, cannot download' all in red.
I searched the forum and tried leaving the battery out for a while and also putting it in the fridge to see if anything would happen but nothing. So can anyone help? Is it just the battery?
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
yeah that does sound like it could be the battery boot loop, take some photos of the battery to see if it is the oem... if it is the oem try a stand alone chager
dandrumheller said:
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
Click to expand...
Click to collapse
I live in Canada don't think I'd get much help from AT&T probably.
Also the battery is the original one and not a replacement. I left it unplugged for a few hours and just now plugged it back in and its the same battery icon flashing for a couple of minutes and then blank screen. No charging whatsoever. I tried different outlets and different USB ports on my notebook and its all the same.
I also have an Infuse and charging for that every by every method is just fine so its my SII that's messed up.
If it's any condolence to you, I just bought a brand new GS2 from the ATT store today. The battery was semi-charged when I got it, and when it ran out, I plugged it in and got the same thing you did. Battery is flashing, cannot power it on, even plugged in. I also got the red "Low battery, cannot download".
I spent the better part of 4 hours reloading my apps and email addys, and everything else to get my phone up and running, and now this.
I am going back to the ATT store tomorrow and requesting a different brand new one.
This is my 2nd GS2, because I destroyed my first one in an accident.
Just as dandrumheller was saying. I had simimiar issues where the phone battery would blink on and off even if the charger was plugged in or not while the phone was powered off. The only way I could get my phone to boot to prepare it for warranty exchange was to flash a rom through Odin. But if you can't get it into download mode this wouldn't work.
My suggestion would be to use a different battery. That would let you know if its a hardware issue or bad battery.
hmm...
I was able to to get it to power on last night with what little battery was left. I then plugged it into the USB of my Mac, rather than the charging wart. When I awoke this AM, I have a fully charged battery, and a working phone. I will let the battery run out again completely today and see what happens.
That's great news! I hope it continues to work for you
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
I'm not sure relieved is the right word.
Apprehensive might be better.
We all know AT&T isn't in the best graces with most.
They must be the ***** of Comcast.
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Call samsung and see if they will honor the warranty? Don't know their rules, but in another thread someone suggested that sale of the phone does not void the warranty.
Max Sterling said:
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
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Click to collapse
Max,
Were you able to find a fix for your problem? i bought a SGII from ebay and is presenting the same issue
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
33t said:
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
Click to expand...
Click to collapse
Guys,
I tried this and it worked...
At a last resort, i put the battery on nexus to see if it will charge and DAMN !! it did,, so the battery was not the issue...so i grab a swab with little alcohol then clean the terminals on the battery and the spring connectors on the phone... and voila !!! started charging and keeps working perfectly.
It worked for me, hopefully it will work for you guys.
Glad you were able to isolate the problem.
Sent from my SGH-I777 running MIUI with Siyah
Same problem
Flashing on for a sec then flashing off, buttons flashed too. Phone got hot around the battery. Couldn't have described the problem better
Took some alcohol, cleaned the contacts for the USB connector, cleaned the battery contacts, and booyah, got the charging symbol again! Problem was, I didn't use the phone for a month, it rode around in the front pocket of my laptop bag, and apparently got the contacts dirty. A little toothpick and q-tip fun later, and my phone started charging again. Thanks -
TOA Duck said:
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
I had the same problem as op. My last resort was to cut the micro usb end of a spare cable and connected it to the (+) and (-) on the phone itself. since the phone booted up, i knew it was the battery. Next, i did the same thing but (+) and (-) on the battery itself while connected to a computer. i held it in place for about 10 seconds. put the battery back in the phone and it started charging again. im sure it wasnt the safeat thing to do, but it worked. Maybe the dead battery needed some kind of jump.
btw. The wires you would be using are the the black and red. and i got this idea from
modmy mobile.com/forums/8-guides-downloads-forum-suggestions/64614-how-flash-phone-battery-low-cannot-program.html
(remove spaces between modmy and mobile)
xamadeix said:
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
Click to expand...
Click to collapse
I believe these are different types of batteries. Not Lithium, but something else. I bought some spare batteries from eBay and the batteries had the same instructions... That it is not good to let them die completely, and charge then preferably when they still have 1/3 charge left.
Sent from my SGH-I777 using xda premium
Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Shadow12347 said:
Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Click to expand...
Click to collapse
Try pulling battery for a few. put it back in. try to get into CWM and wipe cache and dalvik.
Who knows how that happened. But if you have CWM or D/L mode, your fine.
I had this exact same problem on my phone (minus ending up on the floor part). I think it is from the battery overheating. Pull the battery and let it sit for a few. I had to let mine sit out for almost 4 hours before it turned back on. It may not take that long but i would leave it out for at least an hour or 2.
Thanks for your feedback! Yeah I left the battery out of the phone overnight and when I woke up I tried it again and it still did the same thing :/
I want to get an extended battery anyway (I think I'm going to order the qcell one) and if that fixes the problem that'd be great, but if it isn't a battery problem and it could be fixed now I would love to hear how so I am not out a phone until the new battery arrives ;D
Will your phone turn on when not plugged in?
Sent from my SGH-I777 using Tapatalk 2
No it won't even show the battery screen when it isn't plugged in. It only does that with the charger. Also it won't even have the flicker of the touchkeys, just nothing haha.
Try to get another fully charged battery from a friend and see if phone will turn on, or if you have an external charger, charge up a battery and see if it turns on
Sent from my SGH-I777 using Tapatalk 2
Ok I will try that as soon as possible
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
Shadow12347 said:
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
Click to expand...
Click to collapse
Same happen with my friend I9100. Power Controller gone. Only service center will help.
Seems like your USB ports are bridged. I had this exact problem. If you're under Samsung's warranty, send it to them and they'll replace it. If not, MobileTechVideos could fix it for you.... Though if you're on a custom ROM then I assume you must put it to stock before sending it out to Samsung...
I got it to work haha. Go figure the one thing I did not try fixed it. -___- I was reading through some other threads and found a guy with a similar problem and he said that he left the battery IN the phone but left it UNPLUGGED. Well I did this overnight and sure enough this morning it worked xD
Reading is wonderful!
Glad you got the problem resolved.
Clay
Sent from my SGH-I777 using XDA
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
Blaze03 said:
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
Click to expand...
Click to collapse
mine was unused for a few weeks too. I thinking its just the battery might actually go to a battery store in my city to get a new one.
Verizon
Haven't taken an update since the last kitkat one.
(No root)
Had been running crappy for about 2 months.....last thing I installed was Viber. I un installed it weeks ago.
No change though.
I've also experienced the thing smoking through battery.
Bought 2 batteries with an external charger. Think it was mostly the original battery was bad....
Still....Isn't/wasn't charging over night with the stock charger/mini usb...have been rotating the 2 batteries I bought, charged externally. But they don't last a whole day.
I'm 50 years old. I don't game or watch videos all day. Just text phone and some surfing/Facebook occasionally listen to music/I heart radio.
So, I've been putting off the inevitable hard reset, by running it in safe mode for the last few weeks.
Slightly better battery life, but, pretty useless in that mode.
Also, the wifi and blue tooth turn off on their own. Never leaving the house/range.
It wouldn't turn back on.
I don't have any of that stuff set up, to ever shut it off.
The only thing that fixes it is the 3 or 4 hits on my knee. I found that here somewhere. Honest. It worked. (Why would something that's Solid State respond to being struck?)
Up to this point the phone was never dropped on anything harder than carpet a couple times, wearing a protective case
.
So, I was going to download helium to back it up........so I rebooted it. To get it out of safe mode, for the trip to the play store.
It WAS working. ...had just used the phone. Was on wifi, reading about helium.
That was it......She's dead Jim.......
It has never made so much as a red light for the charger being plugged in. Nothing.
I didn't download anything. Haven't messed with trying to get the lollipop OS...
So........
Removed battery, sd card, sim card., charger port clean as a whistle, used with w/out different chargers, (the one from my samsung tab 10) held power 30 seconds, let off for 2, push again. (Some secret trick I found reading? ).... , held every button for minutes with battery out. ?..
Battery tested with multimeter. It's charged. Both of them are. Have tried both.
Not so much as a blink/flash/vibrate. ..
So from my extensive reading here, it might be my charging board? Something about a cap being bad?
Plugged into the computer I don't get anything. No charge, no acknowledgement it's plugged in by the computer (Win7, , get the sound and an installing driver/what do you want to do Window. Nothing).
I've got Kies installed. Been a long time since I used it though. But again, the computer doesn't recognize it's plugged in.
I only posted my experience because I have not found any others with ALL of these symptoms.
Sorry if anyone thinks it's a repeat.
I've been on here reading for 2 days now.
Pulling my hair out. Would like to salvage this thing. Don't want to get stuck in another contract.
So, , obviously,I'd like to get it running so I can at least back it up, and do a reset. And hopefully get it back to normal.
Also, is there a fix for this wifi/bluetooth thing, or am I going to go around pounding it on my knee every day? Pretty annoying.
Thanks in advance for your thoughts. (Sources for parts)
Chris
Wow. ?.
Nothing?
Did I leave some bit of info out?
I can't tell you what build or version anything is on the phone because it is dead.
McGyver9 said:
Verizon
Haven't taken an update since the last kitkat one.
(No root)
Had been running crappy for about 2 months.....last thing I installed was Viber. I un installed it weeks ago.
No change though.
I've also experienced the thing smoking through battery.
Bought 2 batteries with an external charger. Think it was mostly the original battery was bad....
Still....Isn't/wasn't charging over night with the stock charger/mini usb...have been rotating the 2 batteries I bought, charged externally. But they don't last a whole day.
I'm 50 years old. I don't game or watch videos all day. Just text phone and some surfing/Facebook occasionally listen to music/I heart radio.
So, I've been putting off the inevitable hard reset, by running it in safe mode for the last few weeks.
Slightly better battery life, but, pretty useless in that mode.
Also, the wifi and blue tooth turn off on their own. Never leaving the house/range.
It wouldn't turn back on.
I don't have any of that stuff set up, to ever shut it off.
The only thing that fixes it is the 3 or 4 hits on my knee. I found that here somewhere. Honest. It worked. (Why would something that's Solid State respond to being struck?)
Up to this point the phone was never dropped on anything harder than carpet a couple times, wearing a protective case
.
So, I was going to download helium to back it up........so I rebooted it. To get it out of safe mode, for the trip to the play store.
It WAS working. ...had just used the phone. Was on wifi, reading about helium.
That was it......She's dead Jim.......
It has never made so much as a red light for the charger being plugged in. Nothing.
I didn't download anything. Haven't messed with trying to get the lollipop OS...
So........
Removed battery, sd card, sim card., charger port clean as a whistle, used with w/out different chargers, (the one from my samsung tab 10) held power 30 seconds, let off for 2, push again. (Some secret trick I found reading? ).... , held every button for minutes with battery out. ?..
Battery tested with multimeter. It's charged. Both of them are. Have tried both.
Not so much as a blink/flash/vibrate. ..
So from my extensive reading here, it might be my charging board? Something about a cap being bad?
Plugged into the computer I don't get anything. No charge, no acknowledgement it's plugged in by the computer (Win7, , get the sound and an installing driver/what do you want to do Window. Nothing).
I've got Kies installed. Been a long time since I used it though. But again, the computer doesn't recognize it's plugged in.
I only posted my experience because I have not found any others with ALL of these symptoms.
Sorry if anyone thinks it's a repeat.
I've been on here reading for 2 days now.
Pulling my hair out. Would like to salvage this thing. Don't want to get stuck in another contract.
So, , obviously,I'd like to get it running so I can at least back it up, and do a reset. And hopefully get it back to normal.
Also, is there a fix for this wifi/bluetooth thing, or am I going to go around pounding it on my knee every day? Pretty annoying.
Thanks in advance for your thoughts. (Sources for parts)
Chris
Click to expand...
Click to collapse
Still nothing?
I got a new phone but would still like to fix this one for a backup.
Please?
Note 2 completely dead.
McGyver9 said:
Wow. ?.
Nothing?
Did I leave some bit of info out?
I can't tell you what build or version anything is on the phone because it is dead.
Click to expand...
Click to collapse
my note 2 did the same yesterday.i was outside talking to my daughter,put the phone on the wooden porch rail.call came in,answered,put phone back.i am very careful with my phone.did not bang or drop itit was cold outside..i bring it upstairs and go return the call,and the phone is black.totally dead.i tried everything.changing the battery with one i know was charged,did all the button combinations,etc.most threads and videos,and i went through many,have fixes for phones that at least have an led light.this one is dead as is nothing alive at all.i tried to hook it to the laptop but its so dead,its not recognized.i am besides myself.its out of warranty and i am flat broke.if anyone has figured out a fix,please email me [email protected]
p.s-i warmed it up on the heater and now i am going to wrap it in foil because i dont know what else to do.this phone is my business and i am done without it.if i could at least save photos and contacts,call logs.this really sucks
My phone is having issues charging even with three different cables. If I plug the phone in while it is off, it turns on and says it's charging. But it doesn't receive a charge. If the phone is on and I plug it in, it says it's charging on the lock screen, but the icon doesn't change to the charging symbol and it doesn't receive a charge. I have tried wiggle the cable a bit while it's plugged in, but that doesn't help. It doesn't seem like others are having this same issue either. Am I screwed? I also unlocked my phone. Does that mean I am double screw and Huawei won't help me?
5.1
5 Months old
Black
Hey all, here is a quick update. I spoke with a gentle from Huawei and was suppose to get a replacement sent out. However, I believe I was under volt charging the device and that's why I got those strange issues. It recharges every time from my car and my computer, but not from my wall. Kimtyson, Huawei said the exact same thing as you. Good call!
With the phone running, go to Phone Manager and then go to Power Saving and then Consumption Level. Is Cell Standby draining your battery? It is on mine.
GadgetStrutter said:
With the phone running, go to Phone Manager and then go to Power Saving and then Consumption Level. Is Cell Standby draining your battery? It is on mine.
Click to expand...
Click to collapse
For me, it's only 2.94%. I have to say though, going from 4.3 to 5.1 was a huge difference in life battery. For the worse. I went from one charge every 3 to 4 days to once a day.
However, I believe the USB port might be broken. I don't know why though. I haven't been rough it or charged it at a angle that would put extra pressure on it.
It might be worth doing a factory reset and\or reinstalling. Could be a bad flash or something. Also, try returning to JB. Just make a TWRP backup or something so you can get back to where you are now. See if everything is working back in JB. If so, it's not the USB port.