Hello,
I think I've found a problem with the Samsung Galaxy Tab 10.1, and Kies breaking on it. I bought one last Saturday, and got it replaced yesterday thinking it was broken (Phoned Samsung support and was told to get it replaced), but I can replicate the issue consistently on this one too (worked out apparent steps an hour ago).
Steps (starting with a factory reset/new tablet):
1. Click 'Kies via Wifi' to open the popup to select computer.
2. Open task manager, click 'Clear Memory'.
3. Click 'Kies via Wifi' again.
On step 3 the screen greys out but does not show the popup. Turning the tablet back off and on again does not solve it. I have so far only managed to correct it with a 'Factory Reset'.
When Kies is broken like this my PC (Windows 7 64bit) cannot connect over USB either - it times out 'Connecting...'.
Is this a known issue? (Can it be caused with any other steps people know of?)
Is Samsung aware of it if others can do it?
In regard to avoiding this problem, will the Android OS manage my memory so that I should never really need to use 'Clear Memory'? I'm a tidy person, and so have been using it quite often. Should I not be using it?
Thanks in advance for any answers
same
I have the same issue and it is annoying. I also tend to clear memory the whole time cause I had a windows mobile device ages ago and it is a habit now. I even do it on my ipad and iphone by double clicking home
Kies service breaks everytime for me and the only way to bet it back currently is to do a factory reset. I decided to stop using kies. just copy the files to the sd folder.
As a side note : How can I get plex to work on my p7500 32 gb 3 g vodacom tablet? It seems that vodacom will only get an update in 6 month's time.
Regards,
Kies issue
Yes, just got my samsung galaxy 10.1
Kies wifi does not connect after I activated it and cleared memory. I get a greyed out screen
USB connection now also fails with direct connect.
Managed to connect to Kies once before I activated the Kies Wifi
I suppose I will need to factory reset!
I've been using my tablet for two weeks or so now, without clearing memory and kies hasn't broken since. I guess it's a work around.
I think I've seen mention that the recent bug fix is supposed to solve some issue with kies, but I haven't yet been able to get my tablet to see the upgrade.
xyzrobot said:
Yes, just got my samsung galaxy 10.1
Kies wifi does not connect after I activated it and cleared memory. I get a greyed out screen
USB connection now also fails with direct connect.
Managed to connect to Kies once before I activated the Kies Wifi
I suppose I will need to factory reset!
Click to expand...
Click to collapse
I too had the grey screen when pressing "Kies via Wifi". 2 factory resets later and I found the solution. Go into Samsung App Store (the one with the little coloured circles and the white light coming from above, not the Samsung Hub) and search for the Kies Saver Wifi.
It says to click on Recover which I did. Since then, no grey screen, Kies Wifi connects first time every time and Kies via the USB cable works too.
Hope it helps
not working yet
unfortunately searching in the samsung appstore for kies saver wifi or any combo gives no data as a result
xyzrobot said:
unfortunately searching in the samsung appstore for kies saver wifi or any combo gives no data as a result
Click to expand...
Click to collapse
Same problem here
I get 1 result when I search for 'kies' in Samsung Apps.
It says it's compatible with HoneyComb 3.0. I can't see any other reason why it wouldn't show up for you though unfortunately.
I haven't actually tried it myself yet, so I can't vouch for its effectiveness. Not clearing memory has been good enough for me so far.
Can anyone send or upload me please kies saver apk? In german samsung apps isn't this app.
And i can't find everywhere else. I've got the same problem.
Im getting sick of this sh*t
it does not connect kies with usb or wifi..
I cannot find an app to fix it or whatever.
what im supposed to do next?
Related
Ran into a problem. My ActiveSync wouldn't recognize my device. It's showing up within Device Manager but when I connect it no go.
ActiveSync knows something is being connected because it starts to do it's thing but then errors out and cannot establish a connection with my Athena.
Anyone else run into this problem?
I've uninstalled/reinstalled ActiveSync 4.2 AND 4.5. Checked to ensure that the services that ActiveSync depends on are running, etc.
Any help would be greatly appreciated.
ltxda said:
Ran into a problem. My ActiveSync wouldn't recognize my device. It's showing up within Device Manager but when I connect it no go.
ActiveSync knows something is being connected because it starts to do it's thing but then errors out and cannot establish a connection with my Athena.
Anyone else run into this problem?
I've uninstalled/reinstalled ActiveSync 4.2 AND 4.5. Checked to ensure that the services that ActiveSync depends on are running, etc.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
you are not running Windows Vista are you?
No. Running Windows XP Pro.
It was working a bit flakey at first. I had an HTC TyTN synching perfectly on ActiveSync 4.5. When I got my Advantage in, I hooked it up and it acted a bit weird but trying to hurry and get my phone up and running I avoided setting up the relationship so it was a "guest". I installed software onto my Advantage without a problem. Later, once I got my stuff migrated from TyTn to Advantage, I deleted all existing relationships in ActiveSync then tried to join the Advantage to it and it knows the phone is there but won't establish a profile with it. Did a repair on 4.5, didn't work. Uninstalled/reinstalled 4.5, didn't work. Uninstalled 4.5 and installed 4.2 (the version on the CD), didn't work. Researched ActiveSync and noticed that one of the dependent services was stopped...I activated this service, rebooted...didn't work. ActiveSync uses a TCP/IP port to listen on so I did "telnet 127.0.0.1 xxxx" where xxxx is the port and it's there listening, so requests can be accepted.
I'll probably try hard resetting my device this weekend if no one has any recommendations. Once I find the answer I'll post it here.
Possible causes are:
- Corrupt ActiveSync on laptop. An uninstall/reinstall should have resolved this unless the unlerlying OS files that ActiveSync utilizes are corrupt and those weren't repaired/replaced during the reinstall.
- Corrupt ActiveSync on phone. Can't be uninstalled/reinstalled to my knowledge without a hard reset so not much I can do.
- Maybe the GPRS monitor I installed caused a problem. I initially installed the one that came on the CD but had to remove it because it kept locking up the phone and slowing things down significantly.
Are you running BitDefender as your AV/Firewall? A recent update prevents ActiveSync from working correctly. see link:
http://forum.bitdefender.com/index.php?showtopic=109&pid=1044&st=0&#entry1044
soundguy said:
Are you running BitDefender as your AV/Firewall? A recent update prevents ActiveSync from working correctly. see link:
http://forum.bitdefender.com/index.php?showtopic=109&pid=1044&st=0&#entry1044
Click to expand...
Click to collapse
No. Not running either. I did a hard reset and it started working again. Then a few days later the same thing happened again. Not sure exactly what the problem is but since I already did a hard reset and the problem resurfaced, I'm going to have to do some debugging to figure out what the culprit is. Just hate wasting time going through a debug. :-/
Hi,
I am experiencing similar problems with my T-Mobile MDA Compact 3.
I recently re-installed my PC and installed 4.5 having previously used 4.2.
After a few days it stopped syncing. It still allowed you to view files on the phone from the PC and install programs, it just would not Sync.
I did a hard reset of the phone to night and it worked fine to begin with but now it appears to have stopped working again.
Does anyone have any ideas what is wrong. I am assuming that AS 4.5 is the problem here.
Regards
spangelsaregreat said:
Hi,
I am experiencing similar problems with my T-Mobile MDA Compact 3.
I recently re-installed my PC and installed 4.5 having previously used 4.2.
After a few days it stopped syncing. It still allowed you to view files on the phone from the PC and install programs, it just would not Sync.
I did a hard reset of the phone to night and it worked fine to begin with but now it appears to have stopped working again.
Does anyone have any ideas what is wrong. I am assuming that AS 4.5 is the problem here.
Regards
Click to expand...
Click to collapse
That is weird. After my initial hard reset, it happened again. I did another hard reset anyhow because I was trying out new programs and wanted it to be clean again. Not sure what was causing mine to stop functioning but when it did, I couldn't connect to the phone at all. I wouldn't browse nor synch, etc.
It has now definately stopped working.
Looks like I will have to hard reset the MDAC3 again and try from scratch using AS 4.2.
My only concern that without reinstalling my PC there may be some residual problem in the registry or elsewhere that the new installs are picking up.
I am about to try another trawl of the Internet to see if anyone else is experiencing these problems, and has a solution.
Regards
Hi,
....and we are back. I went back to Microsofts site and looked over all the various solutions for AS problems where you are connected but not syncing.
There is a suggestion that USB hubs can cause problems and that you should connect your phone directly to the PCs main USB ports. I had discounted that as it has always been connected to the USB port with no problems.
I have just tried it and it and it is now syncing fine again.
I am assuming that AS 4.2 coped with the hub okay or my reinstall of the PC had caused the problem.
I will now try some soft resets and re-boots of my PC to see if AS keeps working. Fingers crossed!!!
Regards
...and now we are back to square one.
I also tried unistalling Outlook 2007 and reinstalling 2002 and AS 4.2 but it did not even connect.
One thing I have also noticed is when you run the troubleshooter in AS it seems to think that their is not a copy of Outlook as it tells you to install Outlook 2000 or higher. This would explain the lack of syncing while the device appears connected in terms of being to explore it and install programs.
Tried a search on this on the Internet but did not find anything.
Looks like a full reinstall of the PC and a Hard Reset of the device is required.
Deep Joy, thanks Microsoft.
Regards
START ---> Settings ---> Connections Tab ----> USB to PC icon !! have a play with that, it worked for me, when I was having the same problems as you !!
Do you have Clean Notificatons installed or any other program that clears the notifications cache? I may have found one cause of the ActiveSync issue I was experiencing.
Hi,
Well I did the full install of both PC and phone and after one sync it started to play up again. I was about to through both out of the window when I began to realise that there was a slight issue on the phone itself.
I use SBSH Pocket Weather and I noticed that it did not seem to be updating weather and image automatically. I had imported settings from my previous setup. I reinstalled PW and set it up from scratch and hey presto Active Sync is working fine again.
I guess some form of problem must have migrated over in the PW settings.
Either that or it was just blind luck it worked.
Regards
ice_coffee said:
START ---> Settings ---> Connections Tab ----> USB to PC icon !! have a play with that, it worked for me, when I was having the same problems as you !!
Click to expand...
Click to collapse
Confirmed !
Had the same problem and solved it by removing the tag in the above mentioned icon.
Dieter
I also tried the USB to... setting but it didn't resolve my issue.
ice_coffee said:
START ---> Settings ---> Connections Tab ----> USB to PC icon !! have a play with that, it worked for me, when I was having the same problems as you !!
Click to expand...
Click to collapse
Just got my Advantage today! I love it so far, especially the A2DP!
Also had activesync problems: I could synchronise but I could not connect to the internet, only via USB!
Now it is working with AS 4.2 and above box unchecked!
With AS 4.5 -which I also tried- I could not connect to internet with above box checked & unchecked !!!
Cheers,
Ronald
ronald2oo2 said:
Just got my Advantage today! I love it so far, especially the A2DP!
Also had activesync problems: I could synchronise but I could not connect to the internet, only via USB!
Now it is working with AS 4.2 and above box unchecked!
With AS 4.5 -which I also tried- I could not connect to internet with above box checked & unchecked !!!
Cheers,
Ronald
Click to expand...
Click to collapse
Is the USB connection set up as Internet in AS4.5?
Howdy,
I have a 'jasjam' and am presently running WM6 Black. I decided today that I would upgrade to the new HTC ROM but almost every time I connect my phone to the PC here (Win XP) I get 'USB Device Not Recognized' on the occasion it does work, once the phone goes into the boatload when I try to upgrade (Hard SPL) I get 'A device attached to the computer has malfunctioned.' or something along those lines.
Any help here would be greatly appreciated.
Ben.
Bump...
The phone seems to initially recognized (XP installs driver for HTC USB Sync), but after a little while the charge light will turn off and the phone will not be seen. After reconnecting it it becomes an 'Unknown USB device' again.
I'm running Schap's 3.54c.
Hopefully someone's encountered this problem before.
Ben.
Managed to upgrade with SD card, which indicently I felt was rather an improved process over upgrading via USB.
In any case I'm still having no luck getting the USB connection to function even now with the new HTC rom.
I've tried various things including cycling 'advanted networking features' under the USB connection properties (I saw this mentioned in another thread).
Again, any help would be appreciated.
Ben.
Try a different usb cable...they have been known to go bad.
galaxys said:
Try a different usb cable...they have been known to go bad.
Click to expand...
Click to collapse
Yep,
I have had 2 go bad so far.
I had thought the same thing, so I tried 4 different cables & purchased a brand new one to no avail. :-/
AussieBen said:
I had thought the same thing, so I tried 4 different cables & purchased a brand new one to no avail. :-/
Click to expand...
Click to collapse
I got the same thing with my hermes...i think its a hardware issue. Do you have issues with slow bootup, lost BT etc?
do a system restore on your machine. select the time before you did your last flash. my pc at work does the same thing, system restore usually fixes it.
cyndication said:
do a system restore on your machine. select the time before you did your last flash. my pc at work does the same thing, system restore usually fixes it.
Click to expand...
Click to collapse
That's a good idea, that's worked before for me also.
Another option, if you can find the phone under 'Device Manager' on your PC, is to remove it.
And then when you plug your phone back in to your PC it recognizes 'New Hardware' and reinstalls it.
Sometimes that works.
It's happening also for me from time to time.
- A restart of both machines sometimes helps.
- good usb cable is needed (I had a retractable and it was almost never syncing).
- reinstall activesync + delete partenrship on both tel & pc is the last thing you could try...
Still it happens to me sometimes.
PS1: I was almost never able to sync via usb cable when not connected to the Company Lan.
PS2: I found a Mobile Checkpoint VPN client was also "disturbing".
Hey all,
My roommate recently bought a Galaxy Tablet 10.1 and it just now wont connect to the computer.
When the device is plugged into the computer (we tried both a mac and a pc with updated kies mini installed on both) and the tablet says USB is connected, but it doesn't show up on the pc.
Any ideas?
We had it connected earlier in the day, and know it won't work. I'm puzzled.
I've got an infuse, but i've never had anything like this happen before.
Try going into settings> applications> development and tick or un-tick usb debugging. Might have to try both settings plugging and unplugging from the computer to finally get it to come up. Give it a couple minutes between each to be sure its going to see it or not.
This has worked for me in the past when something changes and I don't know what. Also re-installing the drivers on the computer has helped before for some reason. I'm using Windows7 so YMMV.
Let us know what helps.
Sent from my GT-P7510 using one stinky finger.
Are you stating it's not showing up as a storage drive in Windows when using USB, or are you stating KIES cannot see the tablet (or both)? If Kies, welcome to the club - you are far from alone. I know of no known solution (that topic has been beaten to death on all forums). Togling the USB dedub option may help with respect to Windows seeing it as a storage drive (try another USB port, too), but with respect to Kies, if you find a solution (that you can duplicate) please share. The only way I've ever been able to get Kies to work twice on the same computer was to reset the tablet back to factory defaults - at which point, I can connect VIA Kies one more time, then back to square one.
Good luck!
Canadian 10.1 4G (GT-7500D)
Kies see's the device, but wont connect. Windows doesn't see if as a USB device.
We tried toggling the USB Debugging switch to no avail.
On my infuse when i plug it into my laptop i have to go to the notification window, click on the usb connected notification, and then select mass storage mode.
We get the notification on the tab, but when i click on it nothing happens...
shooter5635 said:
Kies see's the device, but wont connect. Windows doesn't see if as a USB device.
We tried toggling the USB Debugging switch to no avail.
On my infuse when i plug it into my laptop i have to go to the notification window, click on the usb connected notification, and then select mass storage mode.
We get the notification on the tab, but when i click on it nothing happens...
Click to expand...
Click to collapse
nothing is supposed to happen. it uses MTP not mass storage. On your laptop, go to "Computer"...it should be there under a portable media device.
if that doesn't work....make sure USB debugging is UNCHECKED...it will NOT work with it checked.
If all that doesn't work..try another USB port
I believe the issue is on a windows machine it usually pops up a box where you can select what you want to do. Such as open folder to view files, etc... and this isn't happening. Probably wrong in my thinking but who knows.
Sent from my GT-P7510 using one stinky finger.
Benzoman said:
I believe the issue is on a windows machine it usually pops up a box where you can select what you want to do. Such as open folder to view files, etc... and this isn't happening. Probably wrong in my thinking but who knows.
Sent from my GT-P7510 using one stinky finger.
Click to expand...
Click to collapse
i just said that nothing should happen....its not mass storage..its MTP...you actually have to go into Computer, then select it.
Yes we're on the same page... but are we helping? well you probably did.
Sent from my GT-P7510 using one stinky finger.
Ezcats Re: Nothing should happen.
This is not entirely accurate. My experience parallels Benzoman's statement. Each and everytime I connect my 10.1 4G (GT-7500D), Windows does indeed open a box asking what I'd like to do with it. It does show up under Computer as a device, and I can readily access it to copy files (however, Kies won't connect... Kies recognized that fact that I plugged it in, and attempts to connect, but never does - again, unless I reset it to factory in which case Kies not only finds it, but will connect to it - once).
ThomasClancy said:
Ezcats Re: Nothing should happen.
This is not entirely accurate. My experience parallels Benzoman's statement. Each and everytime I connect my 10.1 4G (GT-7500D), Windows does indeed open a box asking what I'd like to do with it. It does show up under Computer as a device, and I can readily access it to copy files (however, Kies won't connect... Kies recognized that fact that I plugged it in, and attempts to connect, but never does - again, unless I reset it to factory in which case Kies not only finds it, but will connect to it - once).
Click to expand...
Click to collapse
Nothing happens on my PC...win 8... maybe that's why
ezcats said:
Nothing happens on my PC...win 8... maybe that's why
Click to expand...
Click to collapse
Windows 8 is exactly why. I've used it and you're right.
Sent from my GT-P7510 using one stinky finger.
Hey guys, I'm having a little problem here with my Player 4.0 . Whenever I connect my device to my computer, it will connect for a second, then disconnect, and keep going like that for a few minutes, until it just completely disconnects. I'm trying to install Terrasilent kernel so that I can install Ethereal rom, however, with it doing this I'm unable to use odin to do so.
I have Kies installed and all, I've already tried troubleshooting, and I've already tried changing usb ports. The only thing I have yet to try is use another computer, but I want to know if there's anything else I can try to fix this. Another thing is, the device has an icon that looks something like this:
*phone* -- [!] -- *computer*
What are you're settings in wireless and networks -> usb settings? For Kies you need to (how surprising) Kies. Choose mass storage to mount the internal SD card.
Sent from my YP-G70 using xda app-developers app
Your microusb cable may be going. I had a bad cable initially, and I had to hold it just right to get things to flash successfully, which was a lot if fun while trying to fix a completely bricked device . Also, that image is forced download mode, which means that a flash failed previously. Just connect it to the computer while that image is showing, and it should pop up in Odin, if it actually connects.
hanthesolo said:
Your microusb cable may be going. I had a bad cable initially, and I had to hold it just right to get things to flash successfully, which was a lot if fun while trying to fix a completely bricked device . Also, that image is forced download mode, which means that a flash failed previously. Just connect it to the computer while that image is showing, and it should pop up in Odin, if it actually connects.
Click to expand...
Click to collapse
I've tried my GSII cable, my 4.0 cable, and a blackberry cable, none had seemed to work. I ended up fixing my sister's laptop today, and tried it there, surprisingly, it worked. I had a similar issue back when I owned an iPod, and it just wasn't working on my computer. Oddly enough, my GSII is fine with my computer, never had to use another.
Anyways, I had gotten everything working right, flashed terrasilent and your rom on the thing, my sister seems to like it bunches, although there are a few issues (things randomly force closing, even the status bar managed to force close on itself, also some visual bugs (when pulling down the status bar). Eagerly waiting for the next update, my sister as well :3
Euphora7 said:
I've tried my GSII cable, my 4.0 cable, and a blackberry cable, none had seemed to work. I ended up fixing my sister's laptop today, and tried it there, surprisingly, it worked. I had a similar issue back when I owned an iPod, and it just wasn't working on my computer. Oddly enough, my GSII is fine with my computer, never had to use another.
Anyways, I had gotten everything working right, flashed terrasilent and your rom on the thing, my sister seems to like it bunches, although there are a few issues (things randomly force closing, even the status bar managed to force close on itself, also some visual bugs (when pulling down the status bar). Eagerly waiting for the next update, my sister as well :3
Click to expand...
Click to collapse
I think it has something to do with the drivers. I remember that mine wouldn't connect at all to my computer, and I had to use my other one like you lol. So basically I had to completely uninstall Kies, and the drivers that the player installed on my computer. Then I reinstalled everything and made sure they installed properly. It worked fine after that.
Euphora7 said:
I've tried my GSII cable, my 4.0 cable, and a blackberry cable, none had seemed to work. I ended up fixing my sister's laptop today, and tried it there, surprisingly, it worked. I had a similar issue back when I owned an iPod, and it just wasn't working on my computer. Oddly enough, my GSII is fine with my computer, never had to use another.
Anyways, I had gotten everything working right, flashed terrasilent and your rom on the thing, my sister seems to like it bunches, although there are a few issues (things randomly force closing, even the status bar managed to force close on itself, also some visual bugs (when pulling down the status bar). Eagerly waiting for the next update, my sister as well :3
Click to expand...
Click to collapse
Sounds like you need a full wipe. Did you wipe cache/dalvik before you flashed? The visual bug is an issue with my theming that I have been fruitlessly trying to fix, but it's better then the statusbar not working at all, which was the case int he last version.
hanthesolo said:
Sounds like you need a full wipe. Did you wipe cache/dalvik before you flashed? The visual bug is an issue with my theming that I have been fruitlessly trying to fix, but it's better then the statusbar not working at all, which was the case int he last version.
Click to expand...
Click to collapse
Yes, I wiped cache and dalvik cache beforehand. I've also tried setting the device to stock rom, wiping, reflashing terra, and then flashing your rom again, still get random force close messages. (ex. "play store is not responding")
I'm thinking it was a bad zip, probably gonna redownload the rom, things like this have happened to me before on my GSII, only it resulted in.. bricks.
Has anyone got this to work on their computer?
Ive been trying for hours to and nothing Just doesn't see my phone.
neo6776 said:
Has anyone got this to work on their computer?
Ive been trying for hours to and nothing Just doesn't see my phone.
Click to expand...
Click to collapse
I use it on my Mac laptop (of all things!) all the time and it works fine. Just follow the sequence/steps and it should work. G'luck!
Doug
dougstrummer said:
I use it on my Mac laptop (of all things!) all the time and it works fine. Just follow the sequence/steps and it should work. G'luck!
Doug
Click to expand...
Click to collapse
As in taking a phone call and sending messages?
Was just introduced in the last update the other day but following the steps it still refuses to work. A quick google suggests other people are having issues as well
neo6776 said:
As in taking a phone call and sending messages?
Was just introduced in the last update the other day but following the steps it still refuses to work. A quick google suggests other people are having issues as well
Click to expand...
Click to collapse
im also having same issue atleast not jus me gave up for now wanna use it be handy
It works fine for me.
But if you're having Kies trouble I feel bad for you son.
I got AirDroid in system, and the ***** ain't one.
just use AirDroid from Playstore.
Easier to setup and works better
Sent from my Samsung Galaxy S3
Huh? Trying to answer your question?!?
Neo - are you being a smart a#s when I am just trying to answer your question about "is Kies working", or am I just misinterpreting your response to my post?
dougstrummer said:
Neo - are you being a smart a#s when I am just trying to answer your question about "is Kies working", or am I just misinterpreting your response to my post?
Click to expand...
Click to collapse
Yes, i think you are misinterpreting my response. I'm also not asking if Kies is working. I am asking if Kies Air Message is working.
I can get Kies Air to work fine. What i cant get to work is the new addition in the last 5 days to kies that enables you to make calls and texts on the PC...
Neo - thanks for clarifying. You're back on my Christmas list.
I am having the same issue and already spent quite some time trying to get it to work. Kies air message is either the problem locally on the client machine or it might just be the kies air application on the device with scanning for a kies air server. I will continue to try and if any progress is made I will surely share...
I too am having an issue with kies air message. I just decided to try it out and cant get it to work even though it connects to kies air easily :/
same problem here it says that no device is running kies air
Hey - there is an update to Keis Air app in the Play store.
You may need to make sure you have the most recent update for this to work.
...and I know this sounds simple and the app should be set to auto-update but mine was too and didn't.
The new pin code authentication is a bit of a pain to get working too. I kept getting two one for the message tool and one for the Kies air main window... one code hid the other, which was the one it actually needed ON BOTH!
FX
I had it briefly working (GT-S6500D) by sheer coincidence.
So at the end of last month the Kies Air-update was causing problems with my phone rebooting all the time, where before at least I could go to the IP assigned to my mobile and get the webbased UI.
I was still running pretty "dated" Belgium firmware with custom rooted kernel(build date somewhere from April?) on the phone and checked samfirmware and downloaded some 'hong kong' based firmware with build date around August.
It did stop the 'reboots' of the app but Kies Air Message was (still) not working.
Today, I just wanted to fiddle with it a bit more and I wanted to reinstall Kies-software for my Windows 7. So I removed Kies from Add/Remove software. But because Kies was still running, I needed a reboot before he could remove it all.
No problem because I had to install Kaspersky Internet Security as well, so I did not reboot but installed Kasperky Internet Security. Kies Air was still running on my mobile phone from previous attempts. As 'soon' as my Windows 7 'complained' about his built-in firewall being turned off, Kies Air Message suddenly detected 1 device. My Kasperky was still installing so I basicly did not have any software firewall active on my system. It did work, I only typed in a few letters to see if he 'could' see my phone book in Kies Air Message and it responded nicely with what I expected from it.
TLDR: check your firewall settings, perhaps try turning off all software firewalls and run Kies Air on your phone.
Apologies if this has already been covered or if you think I'm trying to teach you how to suck eggs but....
Are you guys using the App rather than the Kies Air setting? It's the app that connects to the Kies Air message rather than Kies itself. It seems a bit arse from elbow but I've not had any issues connecting to Kies Air Message using this method. I have kies installed on 2 lappys and a PC and they all connect to my phone instantly when I run the Kies app, as long as I'm connected via wireless or wireless hotspot of course.
Anyway, apologies if this isn't the case. My phone is an i9305 if that makes any odds.
I'm using Win7 64x and KIS, Kies Air Message does not detect my new GS2; I tried pausing KIS without success. Any suggestion?