Kies Air Message question... - Galaxy S III Q&A, Help & Troubleshooting

Has anyone got this to work on their computer?
Ive been trying for hours to and nothing Just doesn't see my phone.

neo6776 said:
Has anyone got this to work on their computer?
Ive been trying for hours to and nothing Just doesn't see my phone.
Click to expand...
Click to collapse
I use it on my Mac laptop (of all things!) all the time and it works fine. Just follow the sequence/steps and it should work. G'luck!
Doug

dougstrummer said:
I use it on my Mac laptop (of all things!) all the time and it works fine. Just follow the sequence/steps and it should work. G'luck!
Doug
Click to expand...
Click to collapse
As in taking a phone call and sending messages?
Was just introduced in the last update the other day but following the steps it still refuses to work. A quick google suggests other people are having issues as well

neo6776 said:
As in taking a phone call and sending messages?
Was just introduced in the last update the other day but following the steps it still refuses to work. A quick google suggests other people are having issues as well
Click to expand...
Click to collapse
im also having same issue atleast not jus me gave up for now wanna use it be handy

It works fine for me.
But if you're having Kies trouble I feel bad for you son.
I got AirDroid in system, and the ***** ain't one.
just use AirDroid from Playstore.
Easier to setup and works better
Sent from my Samsung Galaxy S3

Huh? Trying to answer your question?!?
Neo - are you being a smart a#s when I am just trying to answer your question about "is Kies working", or am I just misinterpreting your response to my post?

dougstrummer said:
Neo - are you being a smart a#s when I am just trying to answer your question about "is Kies working", or am I just misinterpreting your response to my post?
Click to expand...
Click to collapse
Yes, i think you are misinterpreting my response. I'm also not asking if Kies is working. I am asking if Kies Air Message is working.
I can get Kies Air to work fine. What i cant get to work is the new addition in the last 5 days to kies that enables you to make calls and texts on the PC...

Neo - thanks for clarifying. You're back on my Christmas list.

I am having the same issue and already spent quite some time trying to get it to work. Kies air message is either the problem locally on the client machine or it might just be the kies air application on the device with scanning for a kies air server. I will continue to try and if any progress is made I will surely share...

I too am having an issue with kies air message. I just decided to try it out and cant get it to work even though it connects to kies air easily :/

same problem here it says that no device is running kies air

Hey - there is an update to Keis Air app in the Play store.
You may need to make sure you have the most recent update for this to work.
...and I know this sounds simple and the app should be set to auto-update but mine was too and didn't.
The new pin code authentication is a bit of a pain to get working too. I kept getting two one for the message tool and one for the Kies air main window... one code hid the other, which was the one it actually needed ON BOTH!
FX

I had it briefly working (GT-S6500D) by sheer coincidence.
So at the end of last month the Kies Air-update was causing problems with my phone rebooting all the time, where before at least I could go to the IP assigned to my mobile and get the webbased UI.
I was still running pretty "dated" Belgium firmware with custom rooted kernel(build date somewhere from April?) on the phone and checked samfirmware and downloaded some 'hong kong' based firmware with build date around August.
It did stop the 'reboots' of the app but Kies Air Message was (still) not working.
Today, I just wanted to fiddle with it a bit more and I wanted to reinstall Kies-software for my Windows 7. So I removed Kies from Add/Remove software. But because Kies was still running, I needed a reboot before he could remove it all.
No problem because I had to install Kaspersky Internet Security as well, so I did not reboot but installed Kasperky Internet Security. Kies Air was still running on my mobile phone from previous attempts. As 'soon' as my Windows 7 'complained' about his built-in firewall being turned off, Kies Air Message suddenly detected 1 device. My Kasperky was still installing so I basicly did not have any software firewall active on my system. It did work, I only typed in a few letters to see if he 'could' see my phone book in Kies Air Message and it responded nicely with what I expected from it.
TLDR: check your firewall settings, perhaps try turning off all software firewalls and run Kies Air on your phone.

Apologies if this has already been covered or if you think I'm trying to teach you how to suck eggs but....
Are you guys using the App rather than the Kies Air setting? It's the app that connects to the Kies Air message rather than Kies itself. It seems a bit arse from elbow but I've not had any issues connecting to Kies Air Message using this method. I have kies installed on 2 lappys and a PC and they all connect to my phone instantly when I run the Kies app, as long as I'm connected via wireless or wireless hotspot of course.
Anyway, apologies if this isn't the case. My phone is an i9305 if that makes any odds.

I'm using Win7 64x and KIS, Kies Air Message does not detect my new GS2; I tried pausing KIS without success. Any suggestion?

Related

ActiveSync 4.2 and 4.5 not seeing device...

Ran into a problem. My ActiveSync wouldn't recognize my device. It's showing up within Device Manager but when I connect it no go.
ActiveSync knows something is being connected because it starts to do it's thing but then errors out and cannot establish a connection with my Athena.
Anyone else run into this problem?
I've uninstalled/reinstalled ActiveSync 4.2 AND 4.5. Checked to ensure that the services that ActiveSync depends on are running, etc.
Any help would be greatly appreciated.
ltxda said:
Ran into a problem. My ActiveSync wouldn't recognize my device. It's showing up within Device Manager but when I connect it no go.
ActiveSync knows something is being connected because it starts to do it's thing but then errors out and cannot establish a connection with my Athena.
Anyone else run into this problem?
I've uninstalled/reinstalled ActiveSync 4.2 AND 4.5. Checked to ensure that the services that ActiveSync depends on are running, etc.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
you are not running Windows Vista are you?
No. Running Windows XP Pro.
It was working a bit flakey at first. I had an HTC TyTN synching perfectly on ActiveSync 4.5. When I got my Advantage in, I hooked it up and it acted a bit weird but trying to hurry and get my phone up and running I avoided setting up the relationship so it was a "guest". I installed software onto my Advantage without a problem. Later, once I got my stuff migrated from TyTn to Advantage, I deleted all existing relationships in ActiveSync then tried to join the Advantage to it and it knows the phone is there but won't establish a profile with it. Did a repair on 4.5, didn't work. Uninstalled/reinstalled 4.5, didn't work. Uninstalled 4.5 and installed 4.2 (the version on the CD), didn't work. Researched ActiveSync and noticed that one of the dependent services was stopped...I activated this service, rebooted...didn't work. ActiveSync uses a TCP/IP port to listen on so I did "telnet 127.0.0.1 xxxx" where xxxx is the port and it's there listening, so requests can be accepted.
I'll probably try hard resetting my device this weekend if no one has any recommendations. Once I find the answer I'll post it here.
Possible causes are:
- Corrupt ActiveSync on laptop. An uninstall/reinstall should have resolved this unless the unlerlying OS files that ActiveSync utilizes are corrupt and those weren't repaired/replaced during the reinstall.
- Corrupt ActiveSync on phone. Can't be uninstalled/reinstalled to my knowledge without a hard reset so not much I can do.
- Maybe the GPRS monitor I installed caused a problem. I initially installed the one that came on the CD but had to remove it because it kept locking up the phone and slowing things down significantly.
Are you running BitDefender as your AV/Firewall? A recent update prevents ActiveSync from working correctly. see link:
http://forum.bitdefender.com/index.php?showtopic=109&pid=1044&st=0&#entry1044
soundguy said:
Are you running BitDefender as your AV/Firewall? A recent update prevents ActiveSync from working correctly. see link:
http://forum.bitdefender.com/index.php?showtopic=109&pid=1044&st=0&#entry1044
Click to expand...
Click to collapse
No. Not running either. I did a hard reset and it started working again. Then a few days later the same thing happened again. Not sure exactly what the problem is but since I already did a hard reset and the problem resurfaced, I'm going to have to do some debugging to figure out what the culprit is. Just hate wasting time going through a debug. :-/
Hi,
I am experiencing similar problems with my T-Mobile MDA Compact 3.
I recently re-installed my PC and installed 4.5 having previously used 4.2.
After a few days it stopped syncing. It still allowed you to view files on the phone from the PC and install programs, it just would not Sync.
I did a hard reset of the phone to night and it worked fine to begin with but now it appears to have stopped working again.
Does anyone have any ideas what is wrong. I am assuming that AS 4.5 is the problem here.
Regards
spangelsaregreat said:
Hi,
I am experiencing similar problems with my T-Mobile MDA Compact 3.
I recently re-installed my PC and installed 4.5 having previously used 4.2.
After a few days it stopped syncing. It still allowed you to view files on the phone from the PC and install programs, it just would not Sync.
I did a hard reset of the phone to night and it worked fine to begin with but now it appears to have stopped working again.
Does anyone have any ideas what is wrong. I am assuming that AS 4.5 is the problem here.
Regards
Click to expand...
Click to collapse
That is weird. After my initial hard reset, it happened again. I did another hard reset anyhow because I was trying out new programs and wanted it to be clean again. Not sure what was causing mine to stop functioning but when it did, I couldn't connect to the phone at all. I wouldn't browse nor synch, etc.
It has now definately stopped working.
Looks like I will have to hard reset the MDAC3 again and try from scratch using AS 4.2.
My only concern that without reinstalling my PC there may be some residual problem in the registry or elsewhere that the new installs are picking up.
I am about to try another trawl of the Internet to see if anyone else is experiencing these problems, and has a solution.
Regards
Hi,
....and we are back. I went back to Microsofts site and looked over all the various solutions for AS problems where you are connected but not syncing.
There is a suggestion that USB hubs can cause problems and that you should connect your phone directly to the PCs main USB ports. I had discounted that as it has always been connected to the USB port with no problems.
I have just tried it and it and it is now syncing fine again.
I am assuming that AS 4.2 coped with the hub okay or my reinstall of the PC had caused the problem.
I will now try some soft resets and re-boots of my PC to see if AS keeps working. Fingers crossed!!!
Regards
...and now we are back to square one.
I also tried unistalling Outlook 2007 and reinstalling 2002 and AS 4.2 but it did not even connect.
One thing I have also noticed is when you run the troubleshooter in AS it seems to think that their is not a copy of Outlook as it tells you to install Outlook 2000 or higher. This would explain the lack of syncing while the device appears connected in terms of being to explore it and install programs.
Tried a search on this on the Internet but did not find anything.
Looks like a full reinstall of the PC and a Hard Reset of the device is required.
Deep Joy, thanks Microsoft.
Regards
START ---> Settings ---> Connections Tab ----> USB to PC icon !! have a play with that, it worked for me, when I was having the same problems as you !!
Do you have Clean Notificatons installed or any other program that clears the notifications cache? I may have found one cause of the ActiveSync issue I was experiencing.
Hi,
Well I did the full install of both PC and phone and after one sync it started to play up again. I was about to through both out of the window when I began to realise that there was a slight issue on the phone itself.
I use SBSH Pocket Weather and I noticed that it did not seem to be updating weather and image automatically. I had imported settings from my previous setup. I reinstalled PW and set it up from scratch and hey presto Active Sync is working fine again.
I guess some form of problem must have migrated over in the PW settings.
Either that or it was just blind luck it worked.
Regards
ice_coffee said:
START ---> Settings ---> Connections Tab ----> USB to PC icon !! have a play with that, it worked for me, when I was having the same problems as you !!
Click to expand...
Click to collapse
Confirmed !
Had the same problem and solved it by removing the tag in the above mentioned icon.
Dieter
I also tried the USB to... setting but it didn't resolve my issue.
ice_coffee said:
START ---> Settings ---> Connections Tab ----> USB to PC icon !! have a play with that, it worked for me, when I was having the same problems as you !!
Click to expand...
Click to collapse
Just got my Advantage today! I love it so far, especially the A2DP!
Also had activesync problems: I could synchronise but I could not connect to the internet, only via USB!
Now it is working with AS 4.2 and above box unchecked!
With AS 4.5 -which I also tried- I could not connect to internet with above box checked & unchecked !!!
Cheers,
Ronald
ronald2oo2 said:
Just got my Advantage today! I love it so far, especially the A2DP!
Also had activesync problems: I could synchronise but I could not connect to the internet, only via USB!
Now it is working with AS 4.2 and above box unchecked!
With AS 4.5 -which I also tried- I could not connect to internet with above box checked & unchecked !!!
Cheers,
Ronald
Click to expand...
Click to collapse
Is the USB connection set up as Internet in AS4.5?

i really screwed up---need help

so my activesync hasnt been working for a few days, so i went onto microsoft to try to fix it, and they had an idea of removing the program and reinstalling it, so i did that. My device still cannot be read. i am going to reflash my device with dcds rom, but the only problem i am afraid of now is the fact that i dont have any way to back up my contacts since i cannot connect to my computer, can someone please help me, i really dont know what to do
Get the PIM backup program and save the data to your SD card....
how do i get it on my phone, i cant connect to my pc
You have to copy the cab file to your micro sd card with a card reader. Then install from the cab and run backup to your card.
another way is to make a share on your desktop and connect to it on you phone via wifi.
i got it on my phone, thanks for the help, i really appreciate it
Activesync
rq530 said:
so my activesync hasnt been working for a few days, so i went onto microsoft to try to fix it, and they had an idea of removing the program and reinstalling it, so i did that. My device still cannot be read. i am going to reflash my device with dcds rom, but the only problem i am afraid of now is the fact that i dont have any way to back up my contacts since i cannot connect to my computer, can someone please help me, i really dont know what to do
Click to expand...
Click to collapse
I am glad you go the sd card flash to sort out your problem of getting the rom onto the ppc. My activesync connection is incredibly flaky too. One minute it works, next minute it wont. I am almost certain it is a problem with the pc as others have this problem too. I even seem to remember a post by dcd saying he had the same issue.
Well the way I fixed the problem was to turn off "enable advanced network functionality" from the ppc side. The option is in the start-->settings-->connections tab-->"USB to PC" applet. (This is also sometimes misplaced in start-->settings-->system tab when you have WM6.1 running). Once I disable the advanced network functionality my activesync works flawlessly, and despite what the warning tells you, it seems just as fast as with the advanced network functionality enabled.
i tried it, but unfortunately it still didnt work. i cant even flash my phone right now
First,make sure that both the phone and windows mobile device center are configured to use usb. Also try clearing that option and reselecting it. That sometimes helps. To back up your contacts,see if you can sync over bluetooth. I have found that sometimes I can sync over bluetooth even though it wont connect over usb.
I had a similiar prob with active sync, googled and found a newer version installed the newer version after uninstalling the old. No more problems.
gogetta, where did you find a newer version of ActiveSync?
Wait, maybe I'd better start with "What version did you find?"
I've been using the 4.5 that shipped with my xv6800, and it has worked perfectly ... until ...
Last weekend I installed a new hard drive, using the old one as the slave. It's been a nightmare. I can't get it to work at all!
I've installed, uninstalled, deleted registry settings, etc. so many times I can't even count. I've been all over the web and tried many things .. nothing seems to work.
So what version did you find that worked for you?

[Q] how to get the vibrate back

This is my first incursion into Android, so apologies if it's a basic question/has already been answered elsewhere (not that I could find it via search):
I have somehow lost the vibrate function
I have been installing quite a few apps & have rooted the phone, as befits my first contact with Android , also I conected via PC connect to the update service, and it downloaded an (outdated) update.
It may well have been while trying different profile managers - but despite enabling vibrate in the system menu, and in the profiles of the current profiles app I'm using (called Profiles), no joy.
All suggestions gratefully received
Tia.
responding to the onslaught of concerned posters
having got into the service menu, it seems the vibrate function is not working.
Doing some serious googling on the subject, this appears to be a RELATIVELY COMMON issue with this terminal - so be aware.
(mine has disappeared into SE technical service for a couple of weeks to get repaired)
What happened with yours? Did it get fixed? Anything we can do to fix it ourselves?
maybe try repair it with PC Companion.
Tehouster said:
maybe try repair it with PC Companion.
Click to expand...
Click to collapse
You can´t fix hardware failure with software update, mate.

[Q] Does Kies break on 'Clear Memory'?

Hello,
I think I've found a problem with the Samsung Galaxy Tab 10.1, and Kies breaking on it. I bought one last Saturday, and got it replaced yesterday thinking it was broken (Phoned Samsung support and was told to get it replaced), but I can replicate the issue consistently on this one too (worked out apparent steps an hour ago).
Steps (starting with a factory reset/new tablet):
1. Click 'Kies via Wifi' to open the popup to select computer.
2. Open task manager, click 'Clear Memory'.
3. Click 'Kies via Wifi' again.
On step 3 the screen greys out but does not show the popup. Turning the tablet back off and on again does not solve it. I have so far only managed to correct it with a 'Factory Reset'.
When Kies is broken like this my PC (Windows 7 64bit) cannot connect over USB either - it times out 'Connecting...'.
Is this a known issue? (Can it be caused with any other steps people know of?)
Is Samsung aware of it if others can do it?
In regard to avoiding this problem, will the Android OS manage my memory so that I should never really need to use 'Clear Memory'? I'm a tidy person, and so have been using it quite often. Should I not be using it?
Thanks in advance for any answers
same
I have the same issue and it is annoying. I also tend to clear memory the whole time cause I had a windows mobile device ages ago and it is a habit now. I even do it on my ipad and iphone by double clicking home
Kies service breaks everytime for me and the only way to bet it back currently is to do a factory reset. I decided to stop using kies. just copy the files to the sd folder.
As a side note : How can I get plex to work on my p7500 32 gb 3 g vodacom tablet? It seems that vodacom will only get an update in 6 month's time.
Regards,
Kies issue
Yes, just got my samsung galaxy 10.1
Kies wifi does not connect after I activated it and cleared memory. I get a greyed out screen
USB connection now also fails with direct connect.
Managed to connect to Kies once before I activated the Kies Wifi
I suppose I will need to factory reset!
I've been using my tablet for two weeks or so now, without clearing memory and kies hasn't broken since. I guess it's a work around.
I think I've seen mention that the recent bug fix is supposed to solve some issue with kies, but I haven't yet been able to get my tablet to see the upgrade.
xyzrobot said:
Yes, just got my samsung galaxy 10.1
Kies wifi does not connect after I activated it and cleared memory. I get a greyed out screen
USB connection now also fails with direct connect.
Managed to connect to Kies once before I activated the Kies Wifi
I suppose I will need to factory reset!
Click to expand...
Click to collapse
I too had the grey screen when pressing "Kies via Wifi". 2 factory resets later and I found the solution. Go into Samsung App Store (the one with the little coloured circles and the white light coming from above, not the Samsung Hub) and search for the Kies Saver Wifi.
It says to click on Recover which I did. Since then, no grey screen, Kies Wifi connects first time every time and Kies via the USB cable works too.
Hope it helps
not working yet
unfortunately searching in the samsung appstore for kies saver wifi or any combo gives no data as a result
xyzrobot said:
unfortunately searching in the samsung appstore for kies saver wifi or any combo gives no data as a result
Click to expand...
Click to collapse
Same problem here
I get 1 result when I search for 'kies' in Samsung Apps.
It says it's compatible with HoneyComb 3.0. I can't see any other reason why it wouldn't show up for you though unfortunately.
I haven't actually tried it myself yet, so I can't vouch for its effectiveness. Not clearing memory has been good enough for me so far.
Can anyone send or upload me please kies saver apk? In german samsung apps isn't this app.
And i can't find everywhere else. I've got the same problem.
Im getting sick of this sh*t
it does not connect kies with usb or wifi..
I cannot find an app to fix it or whatever.
what im supposed to do next?

notifications stopped sending?

Purchased my gear S last night everything was working fine. It stopped receiving notifications today for some reason - no emails, SMS, etc everything else seems to be working fine.
I am connected by Bluetooth. Tried factory reset twice and even cleared cache on phone.
Any other tips?
ztariqz said:
Purchased my gear S last night everything was working fine. It stopped receiving notifications today for some reason - no emails, SMS, etc everything else seems to be working fine.
I am connected by Bluetooth. Tried factory reset twice and even cleared cache on phone.
Any other tips?
Click to expand...
Click to collapse
im having the same problem as well
ztariqz said:
Purchased my gear S last night everything was working fine. It stopped receiving notifications today for some reason - no emails, SMS, etc everything else seems to be working fine.
I am connected by Bluetooth. Tried factory reset twice and even cleared cache on phone.
Any other tips?
Click to expand...
Click to collapse
Bluetooth and Remote connect enabled? have you did the GS update ending in NJ7?
Uniquebarbee said:
Bluetooth and Remote connect enabled? have you did the GS update ending in NJ7?
Click to expand...
Click to collapse
my software version is R750PVPU1ANIN
schnergun said:
my software version is R750PVPU1ANIN
Click to expand...
Click to collapse
go on Samsung gear manager click your device name software update update now should let you update to NJ7
Uniquebarbee said:
go on Samsung gear manager click your device name software update update now should let you update to NJ7
Click to expand...
Click to collapse
says latest updated have been installed. ill keep messing with it. thank you for the help though! i appreciate it!
schnergun said:
says latest updated have been installed. ill keep messing with it. thank you for the help though! i appreciate it!
Click to expand...
Click to collapse
ok
After amost losing all hope, it workes, not quite sure what triggered it back on. I decided one thing i didmt try was uninatalling gear manager app amd reimstalling it, did that which in return force factory resets the gear as well (it didnt matter cuz i had manually some that 3 times by now) and then it randomly started working again.
I do feel sometimes it misses some notifications, even if you select the option to semd all notifications.
As for firmware version, no update is available for me neither!
Firmware ending in ANJ3
Very strange. Notifications now not getting pushed, only getting SMS ones. Have not cha ged any of the settings. What am I doing wrong
Same problem here
@NeatSheep
schnergun said:
says latest updated have been installed. ill keep messing with it. thank you for the help though! i appreciate it!
Click to expand...
Click to collapse
View attachment 3010719
ok this is gear manager I loaded up the wrong one. But I have NJ7 for watch never saw the NJ3.
go under samsung gear manager click on your device (Gear S (xxxx) software update uncheck auto update click update now it should prompt you that it will download update it will rest your watch should not reset your phone
Why should the Gear manager ever want to reset your phone?
ronaldheld said:
Why should the Gear manager ever want to reset your phone?
Click to expand...
Click to collapse
I posted the wrong thing I just left it up there. The update of the software for Gear S will restart your gear S (phone)
Uniquebarbee said:
I posted the wrong thing I just left it up there. The update of the software for Gear S will restart your gear S (phone)
Click to expand...
Click to collapse
No problem. Restart of the phone is fine.
Decided to format my entire phone.. Long overdue anyway.. Once i connected to gear thia time it prompted with update available (prev saying no updates avail) and i can see now its changed tonNJ7 and its only been a few hours but seems to pick up all notifications so far with no problem... Not sure why only after fomatting the phone did it ever ive me the option to upgrade but glad it did..
I had the issue, but realised I still had Gmail intercepting email and the Samsung email app was not configured correctly to sync. It's a shame the watch only works properly with Samsung's email app. It's OK but very basic.
As for the SMS, it happpened only once, but I rebooted both the phone and watch and it all works OK. Once again I was using a 3rd party SMS app that I hadn't disabled properly.
The SMS app from Samsung is also basic but I like the fact you can reply to SMS on the watch, so I am sticking to it for now.
I just checked for updates and found there is an update and it did fix the notification bug
DroidOWL said:
I just checked for updates and found there is an update and it did fix the notification bug
Click to expand...
Click to collapse
That NJ7?
Sent from my SM-T807P
Notifications stop after bluetooth disconnects, even after recconnecting
I have a Gear S paired to a Note 4.
The Gear S stops receiving notifications whenever the Bluetooth connection between the devices is lost – even after the Bluetooth connection re-establishes itself, and despite the fact that the Gear S is set up to receive notifications via the internet. I can replicate this problem - so its definitely not a random issue.
I have tried the following, without success:
➢ Restarting the Gear S
➢ Resetting the Gear S
➢ Uninstalling and reinstalling the Gear Manager app
➢ Checking for Gear S software updates.
The only thing that works (temporarily) is to restart the Note 4. But as soon as Bluetooth disconnects (for example, if I walk out of range of the Note 4) the notifications fail to work again.
My Gear S software version is R750XXU1ANJ4. Gear Manager indicates that there is no update available.
I've emailed Samsung, but haven't had any response yet.
Any advice would be appreciated. I love the Gear S - so not keen to return it.
Thx

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