[Q] Mic problem solved by samsung service center - Galaxy S II Q&A, Help & Troubleshooting

hi my friends were complaining that my voice was breaking and vv low during calls. took my mobile to samsung service centre. they opened it up and removed a white plastic part from near the mic. possibly this was blocking my voice. now voice is clear and no complaints. pls see attached images of part that was removed. pls tell me what is the use of this part and hope it does not effect any other functions of the phone, kindly refer to both images i have circled the white part removed in red. asked 2 ebay vendors selling this part for replacement they say that the stock of this replacement part also does not have this white covering and below that there is the mic. any thoughts

so many views, but no reply

varun.dhir said:
so many views, but no reply
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Not many Samsung hardware engineers on this forum I guess.

come on guys you can do better. waiting for replies. i had the guts to get my galaxy S2 opened to solve this problem

Looks like just what you said, a piece of plastic that is used to insulate it, and/or block dust from entering thru the mic hole.

Ah - that's the temporal distributor. When you speak into your phone it can take a few seconds to convert that to a digital signal, transmit it to the other person and then convert it back to an audible sound. The temporal distributor uses tachyon particles to convert the audio to digital AND send it back in time, so that there's less of a delay. It just means that people will hear you a few seconds after you speak, but no-one will know that unless they're in the same room as you.

Urm... Wow? My SGS2 can send out signals faster than light?
So it uses a Tachyon Digital to Analog convertor (DAC)?
Urm... where is the flux capacitor located, and if I travel at 60mph, does it take me into a tunnel with swirly lights then reappear somewhere else either in the future or past?

LiFE1688 said:
where is the flux capacitor located, and if I travel at 60mph, does it take me into a tunnel with swirly lights then reappear somewhere else either in the future or past?
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Click to collapse
No mate - that's at 88mph
Incidentally, travelling faster than light wouldn't make you go back in time. Light is all about perception, not reality.

thanks but since this part has been removed from my phone by the authorized service centre, will it affect my phone in any way. i am really worried now and from where can i get the replacement for only this part. anyways i received the below reply from an ebay vendor selling replacement mics
Dear varn.dhir,
Dear friend,the plastic part is not have any specific use,please be assure.
Thank you for your attention.
Good day!
no.1-tech????
hi but my old phone plastic part also damaged thats why i ask is there any specific use of this part and is it there in all phones.
Dear varn.dhir,
My friend,our item has the micriphone there but don't have the white plastic part,you can change it from the old one in your phone,it is easy to replace.
Thanks.
Regards!
- no.1-tech

Code:
That plastic piece is not supposed to be there.
There is another microphone on the top of the phone, you can see it in your picture, and it hasn't got the protection.
That protection is only used during production, the microphone is picked up by a machine using vacuum, so it must have a flat surface. The protection must be peeled off before assembly of the phone.
It is a mic grommet, it should be there.

So nobody else got this piece of plastic? Didn't check by myself...but also got this damn bad mic -.-

I had it. Just took it off and the mic is less worse now.
Sent from my GT-I9100 using XDA App

i think samsung service is taking off these parts on phones having the mic problem, anyone else planning a visit to Samsung ASS to get this sorted.

dproldan said:
That plastic piece is not supposed to be there.
There is another microphone on the top of the phone, you can see it in your picture, and it hasn't got the protection.
That protection is only used during production, the microphone is picked up by a machine using vacuum, so it must have a flat surface. The protection must be peeled off before assembly of the phone.
Click to expand...
Click to collapse
are you sure this plastic piece is not supposed to be there. have you checked your phone. seen a disassembled phone on ifixit it had this plastic on the mic. really confusing. samsung needs to answer how can they leave things inside the phone that interfere with normal performance of the phone

GrandLX said:
So nobody else got this piece of plastic? Didn't check by myself...but also got this damn bad mic -.-
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why not give it a try but make sure the samsung technician opens the handset in front of you and returns the plastic piece back to you. unfortunately i was not returned the plastic piece.

varun.dhir said:
are you sure this plastic piece is not supposed to be there. have you checked your phone. seen a disassembled phone on ifixit it had this plastic on the mic. really confusing. samsung needs to answer how can they leave things inside the phone that interfere with normal performance of the phone
Click to expand...
Click to collapse
Oops! Sorry, I took a look at the service manual now. I only saw your pic before.
That part is called a grommet, usually made of rubber, it is supposed to absorb vibrations from the case and not transfer them to the microphone. Also helps to route the sound from the hole in the case to the microphone. Yes, it should be there, but it's not going to affect anything else but the sound quality.
Sorry for the misinformation.

dproldan said:
Code:
That plastic piece is not supposed to be there.
There is another microphone on the top of the phone, you can see it in your picture, and it hasn't got the protection.
That protection is only used during production, the microphone is picked up by a machine using vacuum, so it must have a flat surface. The protection must be peeled off before assembly of the phone.
It is a mic grommet, it should be there.
Click to expand...
Click to collapse
thanks but it has been removed by samsung ASS and they have not returned it back to me, what do i do now. any dangers of product damage since this plastic is not there and from do i get a replacement for this plastic. thanks

dproldan said:
Oops! Sorry, I took a look at the service manual now. I only saw your pic before.
That part is called a grommet, usually made of rubber, it is supposed to absorb vibrations from the case and not transfer them to the microphone. Also helps to route the sound from the hole in the case to the microphone. Yes, it should be there, but it's not going to affect anything else but the sound quality.
Sorry for the misinformation.
Click to expand...
Click to collapse
thanks, i want to go through the manual. Please let me know where will it be available from online

Here's the service manual.
http://es.scribd.com/doc/56542824/Samsung-GT-i9100-service-manual
Don't worry too much about not having the grommet in place. If your voice can be heard fine by the other party, there's nothing else to worry about.

Except water and dust.

Related

Microphone issue

i speak with people on my phone and the person on the other end complains of poor call quality The minute i turn of noise reduction its better apparently.could this be down to my card causing the microphone to behave funny to perform this function? really don't want to take my phone in for repair!
any others with similar issues and if you have resolved it let of know,is this fixable by Samsung releasing an update?
Are you using an external case / cover to protect your phone?
I have found that somehow using a case alters the acoustic properties of the phone, causing noise reduction to fail / malfunction. Try removing the case / cover, when you make a call.
Someone really needs to make a noise reduction calibration app for this phone.
tested this and you are right! might look at the official Samsung case since that doesn't cover the Mic only thing that concerns me is it doesn't cover some of the edges!
jr866gooner said:
tested this and you are right! might look at the official Samsung case since that doesn't cover the Mic only thing that concerns me is it doesn't cover some of the edges!
Click to expand...
Click to collapse
I have the same problem. I don't have a cover, just a screen protector. The protector does not cover any holes. It has three openings... For the handset speaker, front camera and home key. incidently it does not have any holes for the light sensor.
What kind of cover did you have?
I had one of the 3.95 ones from play.com that was black and had the S design on the back.
I tried to modify it to expose the mic a bit but it still did not work.
I guess I would have to cut away the front area of the bottom section completely which would look rubbish!
I cant quite justfy spending more than £9 on another case though!

[Q] Chrome bezel replacement - nightmare job or not that bad?!

Hi all,
Ok, so i've had a small disaster. As you probably guessed already i've dropped my phone. I thought the story was quite amusing (or just plain unfortunate!) so i'll you tell that before I ask for some advice!!
I got myself a white Galaxy S2 on upgrade through Vodafone. Gorgeous piece of kit so I ordered myself a nice case and screen protector to keep it nice and tidy.
Unfortunately the case got 'lost in the post' and as such the phone was unprotected. So, with some foresight I ordered a plain white cheap one off eBay (£2 inc. postage) just to see me through the 3-5 days I needed before the case I wanted was resent.
However what was sent what not white at all - it was the most hideous case with a rather disgusting floral effect all over it. I was going out for a night in town and had no choice, I had to take it with me.
Unfortunately later that eve I was stood at the bar, and my phone went off. So to save any embarrassment I slid the phone out of it's hideous case, and proceeded to read the message. Then it happened. The slippery son of a ***** jumped out of my hand, bounced off my foot and hit the deck.
It only has a couple of dings in the chrome bezel (the chrome effect rubbed off in two places to reveal black (the plating is obviously really thin)) - everything else was ok. Phew. But i'm still gutted and annoyed with myself
So, lesson learnt. I should have left the disgusting garish floral case on and it would have saved my phone. It was only 'de-sheathed' for a second and I managed to drop it, classic.
As a temporary solution, I coloured in the affected areas of the bezel with a silver permanent marker, and used some clear nail varnish over the top to stop the pen coming off. It seems to work well actually, and it looks much better than the black marks.
So, to my question - how do I change the chrome bezel for a new one?
I have read many threads, and watched many videos, and it looks to me like a nightmare job (eg as well as taking off the back and all components, you have to prise off the screen which is glued on, disconnect digitiser, etc). Can anyone confirm this, or has anyone tried it?
I can't find any videos of changing the bezel - they all seem to only go as far as taking off the back.
I've found a couple of sellers which sell the housing in white for only £20-30, so if it's an easy-ish job i'd have a stab at it. However i'm thinking I might as well just forget it ever happened and not be so precious about keeping the phone in A1 condition - it's a phone after all and it's going to encounter some scrapes now and then, even with a case on. And I plan on keeping it for 18 months anyway.
Opinions, anyone?
Cheers!
Movisman said:
Hi all,
Ok, so i've had a small disaster. As you probably guessed already i've dropped my phone. I thought the story was quite amusing (or just plain unfortunate!) so i'll you tell that before I ask for some advice!!
I got myself a white Galaxy S2 on upgrade through Vodafone. Gorgeous piece of kit so I ordered myself a nice case and screen protector to keep it nice and tidy.
Unfortunately the case got 'lost in the post' and as such the phone was unprotected. So, with some foresight I ordered a plain white cheap one off eBay (£2 inc. postage) just to see me through the 3-5 days I needed before the case I wanted was resent.
However what was sent what not white at all - it was the most hideous case with a rather disgusting floral effect all over it. I was going out for a night in town and had no choice, I had to take it with me.
Unfortunately later that eve I was stood at the bar, and my phone went off. So to save any embarrassment I slid the phone out of it's hideous case, and proceeded to read the message. Then it happened. The slippery son of a ***** jumped out of my hand, bounced off my foot and hit the deck.
It only has a couple of dings in the chrome bezel (the chrome effect rubbed off in two places to reveal black (the plating is obviously really thin)) - everything else was ok. Phew. But i'm still gutted and annoyed with myself
So, lesson learnt. I should have left the disgusting garish floral case on and it would have saved my phone. It was only 'de-sheathed' for a second and I managed to drop it, classic.
As a temporary solution, I coloured in the affected areas of the bezel with a silver permanent marker, and used some clear nail varnish over the top to stop the pen coming off. It seems to work well actually, and it looks much better than the black marks.
So, to my question - how do I change the chrome bezel for a new one?
I have read many threads, and watched many videos, and it looks to me like a nightmare job (eg as well as taking off the back and all components, you have to prise off the screen which is glued on, disconnect digitiser, etc). Can anyone confirm this, or has anyone tried it?
I can't find any videos of changing the bezel - they all seem to only go as far as taking off the back.
I've found a couple of sellers which sell the housing in white for only £20-30, so if it's an easy-ish job i'd have a stab at it. However i'm thinking I might as well just forget it ever happened and not be so precious about keeping the phone in A1 condition - it's a phone after all and it's going to encounter some scrapes now and then, even with a case on. And I plan on keeping it for 18 months anyway.
Opinions, anyone?
Cheers!
Click to expand...
Click to collapse
Sorry to hear...similar happened to my HTC Desire...however this should help...if you buy the kit off Ebay...
http://forum.xda-developers.com/showthread.php?t=1253969
0semaj0 said:
Sorry to hear...similar happened to my HTC Desire...however this should help...if you buy the kit off Ebay...
http://forum.xda-developers.com/showthread.php?t=1253969
Click to expand...
Click to collapse
Hi,
Thanks for the information - I had a look at this tutorial yesterday, and although it's very good, it looks like this person has replaced the entire led panel/digitiser/housing in one go, rather than just the housing?
My screen is just fine, so I only need to replace the housing part.
The hardest bit looks like separating the screen from the housing from what i've read, and this is what I can't find a tutorial for, only some images on youtube suggesting to use a hairdryer to help with the proceedings!!
Thanks
Movisman said:
Hi,
Thanks for the information - I had a look at this tutorial yesterday, and although it's very good, it looks like this person has replaced the entire led panel/digitiser/housing in one go, rather than just the housing?
My screen is just fine, so I only need to replace the housing part.
The hardest bit looks like separating the screen from the housing from what i've read, and this is what I can't find a tutorial for, only some images on youtube suggesting to use a hairdryer to help with the proceedings!!
Thanks
Click to expand...
Click to collapse
Yea, the link is for the whole unit, but would give you some pointers. I am not as familar with the Samsung build, but with the HTC I know that between the LCD housing and the LCD/digitiser itself is applied through adhesive (most phones are) that is put into a temperature oven for 10 minutes to soften the adhesive. This is based on the HTC Official Service videos. I am not sure if the same will apply to Samsung phones.
But then again, as it is an expensive phone, it may be ideal for you to also get a quote from your local SSC or mobile phone repair agent to consider.
0semaj0 said:
Yea, the link is for the whole unit, but would give you some pointers. I am not as familar with the Samsung build, but with the HTC I know that between the LCD housing and the LCD/digitiser itself is applied through adhesive (most phones are) that is put into a temperature oven for 10 minutes to soften the adhesive. This is based on the HTC Official Service videos. I am not sure if the same will apply to Samsung phones.
But then again, as it is an expensive phone, it may be ideal for you to also get a quote from your local SSC or mobile phone repair agent to consider.
Click to expand...
Click to collapse
Yep, good point. I'd be interested to hear actually what the cost would be to replace the front bezel only. It's only £30 on eBay for the front and rear housing, but i'd be willing to pay more on top for an authorised repairer to carry out the job.
That tutorial is definitely one of the more detailed ones I have seen so far though. Doesn't look like many people have tackled changing the bezel only...
Thanks
Movisman said:
Yep, good point. I'd be interested to hear actually what the cost would be to replace the front bezel only. It's only £30 on eBay for the front and rear housing, but i'd be willing to pay more on top for an authorised repairer to carry out the job.
That tutorial is definitely one of the more detailed ones I have seen so far though. Doesn't look like many people have tackled changing the bezel only...
Thanks
Click to expand...
Click to collapse
Hey Movis,
What did you end up doing for your dropped phone?
I too have dropped my phone on its corner and the chrome along with the plastic is now dented.
Another one with the same problem here. I managed to create a bump on the chrome bezel.
Can I bump this post as I've also just noticed a ding in the corner of the chrome bezel was wondering if anyone had found a solution to this yet.? short of replacing the LCD/digitiser which like OPs phone are working fine. It's just cosmetic damage.
I once was in a bad mood and snapped a screen and backing/housing in half.I can't remember exactly,but I'm thinking the chrome bit may be part of the thin metal casing/housing that is glue taped onto the screen.
You separate the screen from the housing by using a hot air gun sparingly.
If you look back at a motherboard thread I was involved in,a person on here called Roger put up a great video tutorial link that may answer all your questions...
Sent from my GT-I9100
Ah cheers for the reply. Had a look at the mobo post you were involved in followed it to the link and coincidentally that's the exact video I watched last night. Very good video good detail and instructions. But its the black one he is stripping down so he makes no reference to the bezel which afaik is only used on the white ones.
Sent from my GT-I9100 using xda premium
I've not seen the chrome bit listed separately,so I guess its part of the metal top housing that the LCD is glued to.I've got a white one and its got a ding on it too.
You could email Samsung to see if you can get the part,but I think its not worth risking cracking the screen and you probably couldn't resuse / would get that stupid gluey tape stuff.
Sent from my GT-I9100
Appreciate it's been a while, but this seems to be the only post that matches what happened to me, so figured I'd update with my experience.
As above, dropped and dented the bezel, screen was perfectly intact, but the dent was so severe, it actually lifted a corner of my screen up. I have intentions to sell on so I wanted to fix this and pass on.
I followed this disassembly , apart from the bit about not worrying about damaging the screen as you prise it away. The housing I ordered off ebay came with a little kit, so I warmed the screen with hairdryer for a couple of minutes, then slowly prised it away, from top to bottom, inserting the tool right down the middle as the video mentions there is a large adhesive right down the middle.
Following the vid all the way to the removal of all components, this is where I ditched my current bezel/housing and reassembled into the newly ordered one. Judging by the assembly, there is no way that a bezel could be replaced without replacing the housing, it's one whole unit, and I very much doubt the build would be that drastically different for the white SGS2.
Some things to note:
Be very careful removing the vibrate motor, the connector and natural pivot point is the weakest part (new module ordered from ebay
If you are transplanting the screen like me, have some adhesive pads in your kit as most tutorials are for new screens, and as can be seen on the vid, these come with pads intact, ready to apply
Try do it in daylight
Hope that helps anyone in a similar situation.
vyks10 said:
Appreciate it's been a while, but this seems to be the only post that matches what happened to me, so figured I'd update with my experience.
As above, dropped and dented the bezel, screen was perfectly intact, but the dent was so severe, it actually lifted a corner of my screen up. I have intentions to sell on so I wanted to fix this and pass on.
I followed this disassembly , apart from the bit about not worrying about damaging the screen as you prise it away. The housing I ordered off ebay came with a little kit, so I warmed the screen with hairdryer for a couple of minutes, then slowly prised it away, from top to bottom, inserting the tool right down the middle as the video mentions there is a large adhesive right down the middle.
Following the vid all the way to the removal of all components, this is where I ditched my current bezel/housing and reassembled into the newly ordered one. Judging by the assembly, there is no way that a bezel could be replaced without replacing the housing, it's one whole unit, and I very much doubt the build would be that drastically different for the white SGS2.
Some things to note:
Be very careful removing the vibrate motor, the connector and natural pivot point is the weakest part (new module ordered from ebay
If you are transplanting the screen like me, have some adhesive pads in your kit as most tutorials are for new screens, and as can be seen on the vid, these come with pads intact, ready to apply
Try do it in daylight
Hope that helps anyone in a similar situation.
Click to expand...
Click to collapse
Hi, will the heat actually damage the screen? I saw some posts mentioning about putting it into the oven and such. It sounded very intense but if it works without damaging the screen, i might give it a try. Facing the same situation as yours. Scratches and dents all over my front chrome bezel.

For those with dust in front facing camera.

I had dust in my Lumia 920, which was kind of irritating, I think I read something that said it had something to do with the phone not being properly sealed. I took a can of duster and sprayed some right above where the parts of the shell joins and that got rid of it immediately.
Could be great, could blow more dust in. Nokia need to fix it. Worked for you though, so cool.
as it's a hardware problem, the fix might not be so easy and will most likely not happen for the 920... has anyone found a permanent solution to keeping the dust out - like somehow sealing this little hole?
Have this problem on my yellow 920. Att doesn't have any more available and they're not sure when/if they'll get anymore. Think I may send it to Nokia for fixing.
I sent mine in for repairs to Nokia today. Will report back once I get it back
pencilcase said:
I sent mine in for repairs to Nokia today. Will report back once I get it back
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Click to collapse
Do they pay for shipping? I am quite disappointed that my brand new phone already has a defect and since I'm past the 2 week mark AT&T will want to give me a refurb. I wonder if it's a better idea to send it in to Nokia? Will they hard reset it?
I just bought a Galaxy Note 2 so I'm fine with sending it in if it's a better idea.
petard said:
Do they pay for shipping? I am quite disappointed that my brand new phone already has a defect and since I'm past the 2 week mark AT&T will want to give me a refurb. I wonder if it's a better idea to send it in to Nokia? Will they hard reset it?
I just bought a Galaxy Note 2 so I'm fine with sending it in if it's a better idea.
Click to expand...
Click to collapse
Yes, shipping was payed for. I filled out a request on the nokia page for sending it in and they provide you with the forms and papers for packaging.
pencilcase said:
I sent mine in for repairs to Nokia today. Will report back once I get it back
Click to expand...
Click to collapse
Very keen to see what Nokia do about this, although I don't use the front camera but the amount of dust it's collecting is pathetic very poor workmanship by Nokia especially on a flagship handset. I've used air duster several times which only clears the dust for short time so now can't be bothered.
thanks
this did the trick for me thanks.
Went to the Microsoft Store in Bellevue, WA today.
Out of 5 Lumia 920s, 4 of them had dust in the front facing camera. One of them didn't have dust in the front facing camera until I blew into the earpiece.
hawc1506 said:
Went to the Microsoft Store in Bellevue, WA today.
Out of 5 Lumia 920s, 4 of them had dust in the front facing camera. One of them didn't have dust in the front facing camera until I blew into the earpiece.
Click to expand...
Click to collapse
So this probably means the proximity sensor is messed up on all of them. This is going to be bad for Nokia.
petard said:
So this probably means the proximity sensor is messed up on all of them. This is going to be bad for Nokia.
Click to expand...
Click to collapse
Yeah...my unit is arriving sometime this week. We'll see how that goes. There are people who don't have this issue at all.
Went to the U Village Microsoft Store in Seattle, WA. Again, 4 out of 5 Lumias had dust. The one that didn't have dust looked pretty new like it just came out of a box.
Ugh. I hope this isn't a design flaw.
Does anyone NOT have this problem?
I'd rather like to know where the entry point of the dust is specifically so I can block this ..
a) headphone port
b) directly above/alongside the top of the screen
pencilcase said:
I'd rather like to know where the entry point of the dust is specifically so I can block this ..
a) headphone port
b) directly above/alongside the top of the screen
Click to expand...
Click to collapse
It's the earpiece cutout in the gorilla glass right above the display. The glass isn't sealed very well to whatever is underneath it (the earpiece mesh I'm guessing, whatever it's called).
Some folks over on the Nokia forums will tell you the fix is to not put your phone in your pocket. LOL
I see a small gap between my glass and the next material...frame? Its not a gap but a space that is left open. I thought maybe it was for venting to keep any fogging from happening when the phone is pressed up against your face.
I had to blow mine out the other day, and it cleared it. But I dont expect that to always work.
Also I dont see much of a chance of it getting fixed, because its a build issue. Seems to me like the entire phone has to come apart and re-built in order to install a gasket or some foam or something to block the area. Ah well.
J.
I called AT&T on my phone because no amount of air could seem to get my proximity sensor to start working again. I just received my warranty replacement (a new phone because they were out of stock on refurbs) and it's already loaded with Portico!
How can I check the manufacture date? Maybe this batch won't have the dusting issues?
Gvr4-330 said:
I called AT&T on my phone because no amount of air could seem to get my proximity sensor to start working again. I just received my warranty replacement (a new phone because they were out of stock on refurbs) and it's already loaded with Portico!
How can I check the manufacture date? Maybe this batch won't have the dusting issues?
Click to expand...
Click to collapse
I remember reading somewhere that you can check the batch number. I'm not sure how though.
hawc1506 said:
I remember reading somewhere that you can check the batch number. I'm not sure how though.
Click to expand...
Click to collapse
Bump on this. Sent my 920 back to at&t and after 2 hours in my pocket the new phone has a good size dust particle under the ffc! WTF! Also, phone seems detached at the top of screen and unibody as did my other 2 920s. Love this phone otherwise!!!

Small gap in speaker grill?

Just got my z2 and noticed a small gap on the speaker Grill the top of the phone? Is this for the phone microphone or LED light? Just want to make sure it's not a defect and water gets in.
Take a look at the pic (if I uploaded it correctly...)
I'm sure it must be for the LED. Its easy to test tho, just turn phone on and email yourself from your computer. :fingers-crossed:
KyleSforza said:
I'm sure it must be for the LED. Its easy to test tho, just turn phone on and email yourself from your computer. :fingers-crossed:
Click to expand...
Click to collapse
The led shows underneath the whole center of the speaker grill. So not sure if that's the reason.
Mine doesn't have that gap. The speaker grille is uniform across the entire speaker hole on mine.
Interesting, I noticed that the LED was being blocked by this "gap" so I got a small paperclip and poked at it. Looks like this might be a rubber gasket. All the tear down photos don't show the screen being removed so can't tell exactly. I'm guessing this might just be cosmetic but until I dip it in water I can't really tell.
What would you guys do? Speaking with the store to try and get a replacement...
darigaaz12 said:
Interesting, I noticed that the LED was being blocked by this "gap" so I got a small paperclip and poked at it. Looks like this might be a rubber gasket. All the tear down photos don't show the screen being removed so can't tell exactly. I'm guessing this might just be cosmetic but until I dip it in water I can't really tell.
What would you guys do? Speaking with the store to try and get a replacement...
Click to expand...
Click to collapse
I would be getting a replacement.
darigaaz12 said:
Interesting, I noticed that the LED was being blocked by this "gap" so I got a small paperclip and poked at it. Looks like this might be a rubber gasket. All the tear down photos don't show the screen being removed so can't tell exactly. I'm guessing this might just be cosmetic but until I dip it in water I can't really tell.
What would you guys do? Speaking with the store to try and get a replacement...
Click to expand...
Click to collapse
Send it to Sony Center for repairing if you want to keep the water resistant.
It is hard to replace the replacement part by a freshman.

Change frame on the Z5 Premium??

Hope someone can help me, but I got this on my phone and I hope I can fix it.
Jacob_Bentzen said:
Hope someone can help me, but I got this on my phone and I hope I can fix it.
Click to expand...
Click to collapse
Hey,
As what I've seen in the tear down videos, the plastic corner is part of the entire inner body, and if you want it fixed, the entire phone must be dissembled and the inner body replaced with a new one. If you do this in a uncertified repair shop, you can forget about water resistant part of the phone specifications. The metal part by my opinion can be replaced without full phone disassembly.
Actually I dropped mine with a tpu case, and I can see a small deformation on the metal part only too.. (on almost the same place like yours)
r0gger said:
Hey,
As what I've seen in the tear down videos, the plastic corner is part of the entire inner body, and if you want it fixed, the entire phone must be dissembled and the inner body replaced with a new one. If you do this in a uncertified repair shop, you can forget about water resistant part of the phone specifications. The metal part by my opinion can be replaced without full phone disassembly.
Actually I dropped mine with a tpu case, and I can see a small deformation on the metal part only too.. (on almost the same place like yours)
Click to expand...
Click to collapse
That sounds expensive
If your phone was to say "brake" due to manufacture fault and you take your phone back to where you got it, you might just get a replacement. Wink wink.
Sparksltd said:
If your phone was to say "brake" due to manufacture fault and you take your phone back to where you got it, you might just get a replacement. Wink wink.
Click to expand...
Click to collapse
thats too late when it has already fell to the ground, with marks like that there will be straight no.
Its not Sony's fault you dropped it, and they dont know if it was "broken" before the fall or not, thus they wont replace it.
I am not saying it is like this all around the world, but we operate by these guidelines where i work, and they are provided by Sony, and thats what I know.
Heya.
I have same problem with my 6683. Any idea where I can find an inner metal frame for it so I can change it myself, or with someone from London, which I assume I'll find here, on XDA Developers forum and wants to give it a try, or has already done this magic before?
Cheers.
Actually, corners are sold separately, depends on where you shop. I know witrigs.com has them, 4 corners for a set.
can the 4 corner parts be replaced without damaging water resist
Witrigs sells the whole frame for 17 USD. It's listed as "OEM Middle Frame Replacement for Sony Xperia Z5 Premium COLOR". I ordered mine and couldnt be happier with it, my phone looks brand new
They also sell the corners but they're about 4 USD, so the full frame is a better value.
Thank you
I already purchased some parts for another phone and they came fast enough. I enjoyed the experience with them and I'm pleased to recommend as a trustful company.
Now, I just need to save some money to repair all my phones owned in the last years.
Hopefully, soon we won't be needing them -
now-you-can-protect-your-phone-from-falls-with-this-airbag-case-that-pops .

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