[Q] Sorry if this is in the wrong place, X10 Help? - XPERIA X10 Q&A, Help & Troubleshooting

I checked out a few other threads, on a couple forums and dont think anyone has been stupid enough to do this so far...
about 4 months ago, I was lost and my phone was dead, having bodged a car charger together I plugged it in.
The phone turned on, booted up and I got the SatNav software running, but before I could drive off it started flashing.. screen, lights, like a tiny disco....
Then it smoked, quite a lot for a second or two, by this time I'd took battery out and dis-connected the charger but it was too late, the phone was dead.
I got home, put the battery in a desktop charger til it was full and the phone has remained at it's current condition since.
So; it won't turn on, vibrate or flash any lights. The ONLY thing it does, is power up the right hand side bottom white light between the home key and back button.
I've been Ebaying since the day I killed it for a spares one, tried buying a main board but no joy anywhere without paying over £70 (and that's for a complete but knackered handset).
My dad's good with phones, his mate better also both of which said i've burnt out some chips. Some do kinda, have small 'holes' in, and I wiped a 2GB card too, wont work in anything else.
Without spending silly amounts on a new phone can I not do anything with this? Apparently everything except the main board should work (screen, digitizer etc)..
Help anyone please? -ta.

I suggest that you contact your local support team because I think this is something that needs to be examined at a repair center.
http://www.sonyericsson.com/cws/corporate/common/contact/phonelist

I dropped my X10a, and cracked the screen/digitizer. Is it easier to replace the whole housing or just the digitizer? Any suggestions on which company supplies OEM parts at the best prices?

agentJBM said:
I dropped my X10a, and cracked the screen/digitizer. Is it easier to replace the whole housing or just the digitizer? Any suggestions on which company supplies OEM parts at the best prices?
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Click to collapse
I've found some an i will keep looking but here is some at the bottom of my post and if you know of some please do post them here and all update this. good luck
http://forum.xda-developers.com/showthread.php?p=15712166#poststop

Related

Question about powering an HTC HD2...

Is it possible to power an HTC HD2 without a battery or the back cover? I found one about an hour ago in my downtown area, missing a SIM card and missing the microSD card. As noted it doesn't have a back cover or a battery, so my intention was to attach a "standard" 5V/1A cell phone battery charger. I figured out from a picture of the battery that if I've got the HD2 flat on the display and I'm looking at the back, the positive terminal will be the one on the left but, when I attach the power supply (which I tested before this attempt, it works) leads using micro-alligator clips and push the power button (front of display, button furthest on the right, I think, never used one of these HD2's before) I get no response.
Now, the question is either a) am I not getting any response at all because the HD2 can't be powered up in this manner because there's no back cover or b) it's more likely to be completely toast because of the damage it apparently suffered in the drop that shattered the glass. The only damage (aside from the glass) is a very tiny scrape/scuff mark on the top right corner of the bezel - obviously that's where it hit the ground.
I don't own any of these apparently micro-USB style connectors (or is it mini-USB, I can't figure out which is which I suppose). Bleh, I just looked at a pic I found with Google Images, apparently it IS a micro-USB connector.
All blabbering aside, even if I had such a connector or a power supply using such a connector, is the phone going to even power up without a back cover on it or battery inside? I know a lot of devices become totally disabled when the back cover is removed (as my Dell Axim X51v does; as soon as I even throw the lock switch to unlock the back cover that disables the device totally.
Anyone able to provide some tips or suggestions? I have no way of knowing who it belongs to so I'm claiming it, and if I can verify it might work or does still function I might be willing to put some money into getting the glass/digitizer replaced, a new battery, power adapter, etc.
Anything at all would probably be quite helpful.
Thanks...
The HD2 works without back cover!
The HD2 doesnt work without battery...!! I've never heard of a mod to enable switching it on through micro-usb.
Be carefull you could be scammed...buying a phone in that state, because of the hit some other components may be damaged!! It depends on the price and money you're willing to risk!
no problem with powering on without the backcover. did that many times before.
but i guess its not possible without a battery...
DN41
Ah, ok, so the fact that there's the two metal 'dots' on the HD2 that apparently become a connection when the metal battery cover is in place don't affect powering it up, but no battery keeps it dead? Hrmmm...
Ok, if someone that owns an HD2 can confirm that it becomes very useful info. Take the back cover off, take the battery out, and tell me if plugging in a micro-USB cable (either from a computer USB port or from the AC adapter) allows it to function at all, and then try the same thing with the cover on (don't put the battery in, however).
So there's 3 possibilities:
1) It'll work off the micro-USB power with no battery and no cover
2) It'll work off the micro-USB power with just the cover installed but no battery
3) It'll work off the micro-USB power with no cover but with a battery installed
and actually the fourth possibility which doesn't matter in my case:
4) It'll work off the micro-USB power with the cover and the battery installed
Dammit I hate it when I find stuff like this and can't get it functional.
Again, thanks for any suggestions - and I didn't buy this phone, I found it a few hours ago, on the ground as I was walking home. I wouldn't buy something in this cosmetic condition unless I knew it was working even in spite of the cracked glass. I've owned iPhones with horribly shattered glass on them but they still function, even all the multitouch functionality is still working - that's my hope here, that this device will still work just fine and if it does then I'll pay to replace the glass/digitizer.
Thanks
Edit:
I think I just realized that the metal contacts on the inside of the back cover and those 'dots' could be because the HD2 is using that battery cover as a Wi-Fi antenna, plate-style antenna.
I just tested it for you. Without the battery in there is no starting it, period.
Might I suggest though that you ask around and find a mate with a microUSB, (you must have someone that has one), and plug it in when the battery contacts are jumped. It will probably work that way. I'm not going to try it because I have a perfectly good phone and have always mistrusted elec-trickery...
those spring loaded studs have been the subject of much discussion, with no definitive answer,, stop the cover rattling, grounding plate for the antenna, remnants of an unreleased car kit,,, who knows. certainly signal doesn't appear diminished with the cover off, and on the inside of the cover there is no coating on the metal where they connect, indicating a signal being passed so who knows.
i suspect simply attaching power to two contacts isn't enough because the third contact is expecting a signal of some kind? perhaps a connection from the battery charge protection circuits?
you could always buy a cheap copy battery from ebay, and just resell it if it doesn't work, or run a scam on your insurance with it? (did i just say that out loud??)
I'll say this again: I found the phone on the ground on the side of the street while walking home a few hours ago.
I don't use T-Mobile service and I have no intentions of using it as a phone; I already have a phone so I was going to use it as a portable media player sorta like an iPod touch if I can verify it works 100% and just needs a battery/back cover/replacement glass and digitizer. That's my intention at this point.
And I was thinking that yes it won't work at all without a battery so, thanks again for the info. I'll head out this morning to a T-Mobile store (actual T-Mobile and not a reseller) and see what they can tell me. Surely they'll have a battery/back cover and potentially an AC adapter to verify if it's 100% dead of somewhat functional even in spite of the busted glass.
Let's hope it works...
what about searching the owner?
DN41
Well, let's see:
- I can't power it up
- It has no SIM card
- It has no microSD card
- The only way to track the owner would be using the IMEI and I'd have to go to a T-Mobile store to do that, when that's done and they get the number, if the phone was stolen and then dumped in the trash/on the street where I found it, they call the police and I get in a bit of trouble for no good reason
That pretty much covers it.
okay, you're right...
i cant imagine how it landed there...
who would throw it just away?
sure that its a real phone and not a dummy?
DN41
DN41 said:
okay, you're right...
i cant imagine how it landed there...
who would throw it just away?
sure that its a real phone and not a dummy?
DN41
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Click to collapse
i was in a thread yesterday where some guy talked about how he dropped his phone by accident whilst 'driving along with it in his hand, with his arm out of teh window', so yea, some people are , , well, insert your own noun here
oh no...how can you hold your arm out of the windows with a 500€ phone in your hand?
i just cant understand some people...that doestn go in my mind...
DN41
samsamuel said:
i was in a thread yesterday where some guy talked about how he dropped his phone by accident whilst 'driving along with it in his hand, with his arm out of teh window', so yea, some people are , , well, insert your own noun here
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Click to collapse
I thought the same!
br0adband said:
they call the police and I get in a bit of trouble for no good reason
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Not really mate. I found an iphone 4 yesterday and managed to get it back to its rightful owner. Took a couple of hours out of my day but what else could i do?
sike222 said:
Not really mate. I found an iphone 4 yesterday and managed to get it back to its rightful owner. Took a couple of hours out of my day but what else could i do?
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Click to collapse
Well, Yeah, with an iPhone 4 what else WOULD you do if you don't want the surgery to be able to use it! LOL
Also think if it was your phone! I'd be absolutely gutted, and very glad to get it back. But maybe it's unregistered (through the IMEI) or not been reported as missing.
In the UK (don't know about elsewhere) if you report that you found something to the police (I found a £50 note) and no one can show that they own it then it's yours after about 28 days.
Unless you have really dumb cops then you shouldn't get into trouble if you take it in!
On the other hand you may find the battery and/or cover if you look carefully in the area where you found the phone.
Sam.
br0adband said:
Ah, ok, so the fact that there's the two metal 'dots' on the HD2 that apparently become a connection when the metal battery cover is in place don't affect powering it up, but no battery keeps it dead? Hrmmm...
Ok, if someone that owns an HD2 can confirm that it becomes very useful info. Take the back cover off, take the battery out, and tell me if plugging in a micro-USB cable (either from a computer USB port or from the AC adapter) allows it to function at all, and then try the same thing with the cover on (don't put the battery in, however).
So there's 3 possibilities:
1) It'll work off the micro-USB power with no battery and no cover
2) It'll work off the micro-USB power with just the cover installed but no battery
3) It'll work off the micro-USB power with no cover but with a battery installed
[snip]
Thanks
Edit:
I think I just realized that the metal contacts on the inside of the back cover and those 'dots' could be because the HD2 is using that battery cover as a Wi-Fi antenna, plate-style antenna.
Click to expand...
Click to collapse
I think those contacts are just to ground the back cover to stop it causing interference. It doesn't seem to affect the phone if I don't have it on or am using the plastic cover with my big battery.
On a similar theme, does anyone know if it is possible to power the HD2 from the micro USB supply while I swap batteries. I don't want to have to do a soft reset which loses what you are doing. But I'm worried that without the battery to absorb the power there is a risk of damaging the circuits?
I don't want to just try it because I already blew my main board by powering the USB through a cheep adapter and a Nokia charger that supplied too much power and had I to get it repaired/replaced. I'm hoping someone already knows
Sam
samsamuel said:
i was in a thread yesterday where some guy talked about how he dropped his phone by accident whilst 'driving along with it in his hand, with his arm out of teh window', so yea, some people are , , well, insert your own noun here
Click to expand...
Click to collapse
did we ever get an answer as to why that, im going to select the noun "twat" was dangling his hd2 out of the window @ 40mph??
I need closure on that one.....

[Q] Atrix not powering on

My atrix won't power on (dropped in water); I have had it in dried rice, placed in a zip bag, and sun dried....before all that I immediately removed the battery and shook out whatever water i could. I've waited a full day but still no luck; if I remove the battery and plug in to PC with battery removed I get green LED but other than that I get nothing (for example if I switch to wall charger immediately the LED goes out). If at worst case I need a replacement, how difficult would it be to have this done without the AT&T purchase receipt (I'm not an AT&T customer)? I purchased the item on eBay a little over a month ago. I've read in forums to unroot before attempting return but that's not gonna happen (lol). My girlfriend hates that I even got an atrix so she's kinda happy this happened...a little off topic here, but I really love my atrix so can someone please help me out?!
43 views and no help?
weisey9 said:
43 views and no help?
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Click to collapse
Well, no help cuz no solution is available. Your phone is screwed and if it fell into water, the water seals must be screwed up as well and guarantee is void.
Think about it
Well the green LED comes on when plugged into USB like I said...but other than that nothing...I can't find the OEM charger adapter of all the times to be lost. I guess since other threads were successful in revival I would have hoped I would get lucky. Thank you for your reply.
They will know it's been in water by the sensors. They will also know you didn't buy from them. Best bet is insurance if you have it, but I think you are out of luck.
Beamed in from WinBorg 4G via XDA Premium app
i jumped in the river about 2 weeks ago and completely forgot i had my atrix in my pocket. i would say it was about a good 5 mins underwater. Water damage sign appeared on atrix as well as battery. (red dot). i did the rice thing too..but nothing. unless you're insured..which i was..theres nothing you can do. sorry for your loss.
Does anyone have a general idea of how much it would cost to have the board replaced then?
weisey9 said:
Does anyone have a general idea of how much it would cost to have the board replaced then?
Click to expand...
Click to collapse
http://www.portatronics.com/product_info.php?info=p2520_Motorola-Atrix-Motherboard.html
Is that USD? H%*LY *^&%!! But that doesn't look like the board that I've seen
funny. i looked up the same info as you are. That link is what a friend of mine sent me. so im not to sure. maybe someone here with better knowledge can help you out.
Cheaper to buy a new phone!
You're guessing/assuming it is the board/just the board.
CaelanT said:
Cheaper to buy a new phone!
You're guessing/assuming it is the board/just the board.
Click to expand...
Click to collapse
Actually I sat and thought about it and there's the fingerprint and camera to also take into consideration, as well has other functionalities just didn't post. I'm in between studying Windows Server 2008 , watching TV, and just randomly doing other things. Thanks to you all for your help though. I may just try to find an atrix with just a broken screen or just forget about it all together. I've only had the phone for 3 weeks but stuff happens, consider it $500 down the drain .
Disassemble it, take a look at it, remove the corrosion manually. Use a heatgun on the components, but dont overheat it. Afterwards put together and check if battery still has power with a multimeter. Reassemble and plug into wall charger. See what happens
crnkoj said:
Disassemble it, take a look at it, remove the corrosion manually. Use a heatgun on the components, but dont overheat it. Afterwards put together and check if battery still has power with a multimeter. Reassemble and plug into wall charger. See what happens
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Click to collapse
I say this is your best bet. Try this, or get someone with some electronics knowledge to take a look.
It beats just tossing it.
Either that or put it up on ebay and try to recoup some money. someone with a broken screen, or camera might want to buy it for parts.

Droid DNA Wont Power On

So I have seen several threads on this. Need your guys help.
This is what I had before **** hit the fan.
Droid DNA
Rooted/S-Off/Unlocked
CM 10.2 Nightlies
In working condition when I went to sleep....
So what happen, who knows. I was playing D.O.T before hitting the sack. Battery was at 48% before locking the screen. Thought about charging my phone but decided that my HTC One needed to be charged first. Fast forward 6hrs later, HTC One giving me the green light that its good to go but my Droid is not tuning on. NO CHARGE Light, NO USB CONNETION, NO LIFE. I thought that maybe phone must have died. Bit weird though as it was only 6 hrs and I have never seen any of my phones die in 6hrs and screen off.
I did all of the available troubleshooting as I can think of.
Hold Volume - & Power Button - 30 Secs NO GO
Hold Volume + & Power Button - 30 Secs NO GO
Hold Volume +&- / Power Button - 2 mins NO GO
No go... thought maybe system may have been stuck or super deep sleep.
Apparently i dont have warranty with Best Buy. they scammed me, screw them, for another topic... So
Pulled back battery cover...
Unscrewed the screws that hold battery cable. Pulled out and waited 10 min before replugging it back in. NO GO.....
Took apart phone, took MOBO out, USB chip, top chip that hold the SIM, left everything out for about 12hrs, took a break and put everything together NO GO
So I consolidated with some friends and they had some success on their about this matter.....
Connect USB into Computer for 10 min then battery reset by Volume -+ and Power Button for 2 min NO GO
Charged for 12rhs Via Computer and did above NO GO
Charged for 12hrs via Power outlet NO GO
At this point Im leaning towards hard brick but idk how, didnt really do anything last night. Just sat there next to my other phones. No auto updates or anything that would require system reboot of anything of the sort.
At this time I have no charge light, no sign of life, and im about out of options at this time. I would send out to JTAG team to get it fixed but I dont have the cash to send out. My concern is that I recently bought the phone back in July and now Im bummed that it deosnt work. Money well spent but now a brick. Reverted back to my Note 2 and Moto X for the time being but would like to have her back up and running as I personally liked the phone.
Anyone recommend any option that I havet listed above or is there a way I can JTAG the sucker at home?
Also, as you can imagine from the the above, I have no way to adb and try to force something in it if software related....
*sigh....
http://forum.xda-developers.com/showthread.php?t=2458112
Sounds like its becoming a normal......
Tell verizon your charger port just stopped working and you tried multiple chargers and it still won't charge until it powered off. They'll replace it.
Sent from my HTC6435LVW using xda app-developers app
Wow, you've got an HTC One, Moto X, Droid DNA AND a Note 2?
Sorry, not helping.
Sounds like the board possibly took a dump... Just speculation...
Sent from my HTC6435LVW using XDA Premium HD app
So called Verizon and told them that my phone has does not turn on at all. they troubleshooted with me on the phone.....
Nothing worked......
They said that they would send one out but I had to ask....
I have a small crack on the screen and that it didn't affect the phones ability to be used right. They said that well they could replace it but if the phone is serviced and they find out that the crack was some how the main reason that it was the problem (Keep in mind this is Verizon we're talking about) they would slap on the the full price of the phone on my bill.....
To my knowledge and experience sounds like the board took a crap and even if the replaced the screen, the board would still need to be changed out. If they say it was the screens fault, I cant say it wasn't it was the board because they'll question why I think that and how would I know, did you open it?
I did save the void sticker and it does show small signs that I was in there but I hate to risk having my account charged at full price for a phone.
Such a dilemma as its a brand new phone besides the crack in the screen. I talked to my coworkers about this and they said I could wait for a DNA to come in as a sale or total lose and try to snag the MOBO but who's to say that phone isn't blacklisted or worse.
All of the phones I have are what I call Frankenstein phones. I work in a shop that repairs cell phones/xboxs/ps3/computers and we pay for broken crap. Most of the time its a screen problem. They dont get insurance and dont take care of their phones so I scrap them and use different parts from other phones to build one. The only phones I eve bought was the DNA, Droid Razr, well most droid serious going back to OG..... just a Droid person.... stick it to IOS and Apple, lol.....
But back to the problem, I could wait for something to come in but again, they usual call VZW and blacklist it and then only good for screen, usb chip, and SIM/earphone jack chip.
What bothers me is that I bought the phone with my own money versus having parts come in and just putting them together so having a brand new toy break hits hard.....
I tried to see if there is any at home JTag is available but all i find is links to send it out to online place that services everyone....
Try a different battery. Maybe in those 6 hours the battery the battery discharged below the "point of no return". No battery, no nothing... Even a super bricked DNA will light the led when charging... But take out the battery and you dont get anything...
Sent from my HTC6435LVW using Tapatalk 4
masterchiefb117 said:
So called Verizon and told them that my phone has does not turn on at all. they troubleshooted with me on the phone.....
Nothing worked......
They said that they would send one out but I had to ask....
I have a small crack on the screen and that it didn't affect the phones ability to be used right. They said that well they could replace it but if the phone is serviced and they find out that the crack was some how the main reason that it was the problem (Keep in mind this is Verizon we're talking about) they would slap on the the full price of the phone on my bill.....
To my knowledge and experience sounds like the board took a crap and even if the replaced the screen, the board would still need to be changed out. If they say it was the screens fault, I cant say it wasn't it was the board because they'll question why I think that and how would I know, did you open it?
I did save the void sticker and it does show small signs that I was in there but I hate to risk having my account charged at full price for a phone.
Such a dilemma as its a brand new phone besides the crack in the screen. I talked to my coworkers about this and they said I could wait for a DNA to come in as a sale or total lose and try to snag the MOBO but who's to say that phone isn't blacklisted or worse.
All of the phones I have are what I call Frankenstein phones. I work in a shop that repairs cell phones/xboxs/ps3/computers and we pay for broken crap. Most of the time its a screen problem. They dont get insurance and dont take care of their phones so I scrap them and use different parts from other phones to build one. The only phones I eve bought was the DNA, Droid Razr, well most droid serious going back to OG..... just a Droid person.... stick it to IOS and Apple, lol.....
But back to the problem, I could wait for something to come in but again, they usual call VZW and blacklist it and then only good for screen, usb chip, and SIM/earphone jack chip.
What bothers me is that I bought the phone with my own money versus having parts come in and just putting them together so having a brand new toy break hits hard.....
Click to expand...
Click to collapse
I have had similar issues. This has happened to me at least twice with the same dna I have. When I tried to charge it the orange light would not even come on.
My solution was to open it up and unplug the battery. If you have not done this yet you probably should. There are two tiny screws holding it onto the motherboard, take those off and pop the ribbon off the motherboard. After that, put it back together and try to turn it on. Make sure your power button gets lined up correctly. If you need to, check some tutorials on youtube on how to take the dna apart.
masterchiefb117 said:
I tried to see if there is any at home JTag is available but all i find is links to send it out to online place that services everyone....
Click to expand...
Click to collapse
might try to PM @Zarboz .. beens is you fix stuff and he has a JTAG service maybe youll can work something out or if you read his profile he will do it for free with some conditions ... sorry .... and good luck
i have taken the phone apart already, down to the last bolt and sticker in there. nothing..... I tried a different battery from another DNA, no dice. So I can rule out that battery didnt past it point of no return but also means Im still stuck with a brick phone.....bwaaaaaaaa
To anyone who has this problem
I've repaired my DNA two times for this reason. I've try everything, I've taken it apart completely and reassembled and nothing. I end up buy one with a broken screen to salvage the motherboard and BINGO. Got it back to life. (about a year ago)
The second time I got the same problem and just ordered a salvaged motherboard from EBAY. Got it working back again (this was 3 or 4 months ago).
Today guess what happend again??... It died yet again. Same thing... No life whatsoever.
After this I'm pretty sure this is the same fault over and over again. Just a poor quality motherboard, it just dies after some time. For me it took from 1 year to 3 or 4 months. Every time the only component that I swapped was the mainboard, nothing else.
I'm tired of spending money on a phone that by now I'm sure i'll die again. :crying:
This is very sad because I love this phone too much just to let it collect dust on the bottom of a drawer. It reminds me of my old HD2.
I will probably try and find yet another board for it on EBAY.
I know it's stupid to fix something that will almost inevitably die again. But thats love I guess.....
This is just my personal experience with this issue. Please try every other solutions before you buy a replacement board.
PS: sorry about my english. It is not my primary language.
Its sad how common ive seen this issue around the Internet and still no straight forward fix or reason. Just casjy playing some og angry birds and my DNA just decides to turn off. RIP I guess, it was a good run.
My dna died today.
I have not taken it apart yet, but I guess I have tried all the other alternatives.

Uh oh... MicroUSB port is failing.

Topic says it all. My family has had 2 previous phones with failing microUSB ports. This will be the third.
The phone no longer charges without jiggling the cord into the exact proper position, it took me 10 min this time to get it just right. I can assure you it is not a charger, cord or power source issue.
Unfortunately this phone was second hand so no warranty.
Has anyone sourced any replacement parts for the zara series? When my N7 first generation's broke the cheapest replacement I could find was $50 ? but at least I could find one.
I do have an external battery charger but that's such a pain.
Found the OEM part number, 51H00915-02M. Now to find a cheap shop that'll ship to Canada. Looks like there are Chinese shops on eBay that'll get it here in a month for $30. Still looking...
I had my port start going bad. When it would be charging, it would suddenly stop and say can't charge in USB sync mode and the screen seemed to have a short in it because of this because it would randomly come on for no reason and it killed my battery with so much screen time. I called Virgin mobile and after a little of pointless troubleshooting they sent me a replacement overnight shipping. Seems they're familiar with this issue. Makes me maybe want to sell this new one while it's in mint condition and stock boot loader etc
Toyeboy said:
I had my port start going bad. When it would be charging, it would suddenly stop and say can't charge in USB sync mode and the screen seemed to have a short in it because of this because it would randomly come on for no reason and it killed my battery with so much screen time. I called Virgin mobile and after a little of pointless troubleshooting they sent me a replacement overnight shipping. Seems they're familiar with this issue. Makes me maybe want to sell this new one while it's in mint condition and stock boot loader etc
Click to expand...
Click to collapse
Thats exactly whats happening to my phone, cannot charge in sync mode. I'll replace the port and sell it asap. I miss aosp anyways.
Really weird I'm actually pretty careful with my phone so it's a little worrying so I may seem mine if I can get enough... They go down in value so quick
Another thing I notice is that the MicroUSB cable connectors themselves only last so long before they get bent over and break. I've gone through a dozen or so in the last couple of years. Then again, I'm not nice to my electronics.
I had this problem before a month or so.
Apparently the core of the problem was just oxidation of the contact pins, so I used a needle with cloth and some alcohol to clean the pins and voila - everything worked ok again.

Please help with a possible S6 repair con.

Please can anybody with experience of galaxy s6 repair help.
A couple of weeks ago I turned of my s6 one night, next morning I tried to turn it on but it wouldn't, it was completely unresponsive, black screen no lights, the phone has never been dropped or damaged in anyway or been anywhere near water.
When it was switched off the battery was almost fully charged, so I knew it wasn't a dead battery but I tried the charger anyway. There was no charging light and the back of the phone near the rear camera got quite hot within a couple of minutes. I tried a soft reset but it didn't work.
So then I took it to a local phone shop for repair. The guy in the shop said that he'll send the phone of the workshop for a diagnostic. Anyway he called up and said the motherboard is faulty and needed to replaced. Now he phoned up again and the guy who is fixing the phone is now saying the screen also needs to be replaced, apparently the backlight is not working. Now I know amoled screens do not have any backlight, so I asked him what exactly is wrong with the screen as it's a amoled screen it doesn't have a back light, he said he doesn't know just the engineer said the backlight doesn't work. He said the repair would cost £149.
My question can a faulty motherboard damage the screen? is he what he is saying plausible or is he trying a con?
Thanks in advance for any reply's.
bossrat45 said:
Please can anybody with experience of galaxy s6 repair help.
A couple of weeks ago I turned of my s6 one night, next morning I tried to turn it on but it wouldn't, it was completely unresponsive, black screen no lights, the phone has never been dropped or damaged in anyway or been anywhere near water.
When it was switched off the battery was almost fully charged, so I knew it wasn't a dead battery but I tried the charger anyway. There was no charging light and the back of the phone near the rear camera got quite hot within a couple of minutes. I tried a soft reset but it didn't work.
So then I took it to a local phone shop for repair. The guy in the shop said that he'll send the phone of the workshop for a diagnostic. Anyway he called up and said the motherboard is faulty and needed to replaced. Now he phoned up again and the guy who is fixing the phone is now saying the screen also needs to be replaced, apparently the backlight is not working. Now I know amoled screens do not have any backlight, so I asked him what exactly is wrong with the screen as it's a amoled screen it doesn't have a back light, he said he doesn't know just the engineer said the backlight doesn't work. He said the repair would cost £149.
My question can a faulty motherboard damage the screen? is he what he is saying plausible or is he trying a con?
Thanks in advance for any reply's.
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A faulty motherboard can damage the screen (in various ways). All screens have backlight (except for screens like the old Nokia 3310 had) so the layers of your screen might be damaged or have leaked since there is a fluid "sticking" the layers together. This is (obviously) not a software problem, but I would like to know if you were rooted, had any custom ROMs/kernels and did you have XPosed installed. How did you root and did you have a custom recovery?
All my statements are afaik (as far as I know) and based upon real life experiences, if anything I wrote is wrong, feel free to correct me as we are all learning .
Thanks for the reply, I hadn't rooted the phone, all I had done was replace the vodafone firmware to stock firmware as I was no longer on vodafone and wanted to remove all the bloatware, but that was many months ago and everything was working fine.
I just find it odd that a perfectly working phone can be damaged so badly for no obvious reason, it wasn't plugged into the charger, I just turned it off one night put it on my desk, tried to turn it on next morning and it was dead.
So does the repair seem legit to you? I am just a bit weary as I know how easy it would be to charge for parts that aren't necessary. Also is there anyway I could check if the screen has really been changed as the display on my phone was in perfect condition, not a single mark or scratch or any thing to identify it against a brand new screen.
bossrat45 said:
Thanks for the reply, I hadn't rooted the phone, all I had done was replace the vodafone firmware to stock firmware as I was no longer on vodafone and wanted to remove all the bloatware, but that was many months ago and everything was working fine.
I just find it odd that a perfectly working phone can be damaged so badly for no obvious reason, it wasn't plugged into the charger, I just turned it off one night put it on my desk, tried to turn it on next morning and it was dead.
So does the repair seem legit to you? I am just a bit weary as I know how easy it would be to charge for parts that aren't necessary. Also is there anyway I could check if the screen has really been changed as the display on my phone was in perfect condition, not a single mark or scratch or any thing to identify it against a brand new screen.
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Hmmm, okay.
If you have the right tools you can probably make a mark with a marker or something that won't damage the screen and then when they "replace" it you can check if it is still there. By the way, I don't mean on the screen but on that metal part on the underside of the screen. If you don't want to make such a thing because you maybe don't have the necessary tools, make a tiny scratch that you can locate but won't affect using the phone or not visible unless you really take a close look. If you don't want to do that you can take it to an official Samsung retailer or send it to them (this is probably the most recommended option).
Unfortunately the phone already at the repair shop, I got a call a few days ago telling me that the logic board was damaged and needed to be replaced, I agreed to that repair, now he called again today and said the display also needs to be changed. That's why I'm a bit suspicious, I can understand how the motherboard maybe faulty and may have died, but the display also? maybe he damaged the display when trying to change the motherboard or he's charging for unnecessary work or maybe he's telling the truth and the faulty motherboard killed the display, I don't know.
I was wondering if there's something in the firmware which keeps count of the number of times a part has been replaced or how long the display has been used for or a way I can check the date of the display manufacture without opening the phone.
bossrat45 said:
Unfortunately the phone already at the repair shop, I got a call a few days ago telling me that the logic board was damaged and needed to be replaced, I agreed to that repair, now he called again today and said the display also needs to be changed. That's why I'm a bit suspicious, I can understand how the motherboard maybe faulty and may have died, but the display also? maybe he damaged the display when trying to change the motherboard or he's charging for unnecessary work or maybe he's telling the truth and the faulty motherboard killed the display, I don't know.
I was wondering if there's something in the firmware which keeps count of the number of times a part has been replaced or how long the display has been used for or a way I can check the date of the display manufacture without opening the phone.
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Unfortunatly, no,but if the phone is working after the repair that means it is fixed! If not, they will give you a replacement since they test everything to make sure it works.

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