[HELP] Cannot delete anthing! - TouchPad General

I have a huge and very strange problem with the TP.
I cannt delete anything of it. I can remove apps, install new apps, but after a restart all removed apps are there again und all installed apps are gone!
I've tried to fsck, but didn't work. I even tried WebOS doctor, but it stops at 12% with an error.
I can post the doctor's log later this day if it helps

---

terr0rist said:
I have a huge and very strange problem with the TP.
I cannt delete anything of it. I can remove apps, install new apps, but after a restart all removed apps are there again und all installed apps are gone!
I've tried to fsck, but didn't work. I even tried WebOS doctor, but it stops at 12% with an error.
I can post the doctor's log later this day if it helps
Click to expand...
Click to collapse
Sorry for this - some obvious questions first;
Try a restart (PC and TP)
Press and hold the app you wish to delete the tap the x not working I take it?
Can you get into the app market?
Is you tp fully charged, will sometimes not work if the TP is not fully charged.
Also have you turned the TP off and put it into usb mode?
If all of the above doesn't help try a different USB cable, uninstall drivers (novacom) and redownload webos doctor.
Let me know and I'll see what I can do to help

---

ok, you didnt understand me. i can remove it. they are gone. but after a restart they are there again!!! totally strange! i can even connect the tp to my pc, use it as a usb drive, !!format!!!! it, after that it's empty, i restart the pad, and everything, which was on it is there again!
I tryed it on several pc's, of course i restarted it all, the tp's battery is fully loaded, I've tryed 300 and 302 of the webos doctor
the market app works
and yes, i used the dev mode with pad on and the usb mode with volume btn up

---

terr0rist said:
ok, you didnt understand me. i can remove it. they are gone. but after a restart they are there again!!! totally strange! i can even connect the tp to my pc, use it as a usb drive, !!format!!!! it, after that it's empty, i restart the pad, and everything, which was on it is there again!
I tryed it on several pc's, of course i restarted it all, the tp's battery is fully loaded, I've tryed 300 and 302 of the webos doctor
the market app works
and yes, i used the dev mode with pad on and the usb mode with volume btn up
Click to expand...
Click to collapse
The apps sound like they are connected to your account then - one thing it seems to do is download any apps you previously had. Try going to the webos site and seeing what apps are linked to your account. If not search google for 'how to remove apps from webos account'

---

Try this site http://kb.hpwebos.com/wps/portal/kb2/na/touchpad/touchpad/wifi/solutions/article/22785_en.html

---

Here's the part of the log I can see after webos doctor has abortet
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 14: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 13: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 12: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 11: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 10: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 9: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 8: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 7: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 6: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 5: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 4: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 3: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 2: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 1: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: Backtrace has 20 calls on stack:
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 20: /usr/lib/libparted-1.8.so.9(ped_assert+0x40) [0x2aadc890]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 19: /usr/lib/libparted-1.8.so.9(fat_cluster_to_frag+0x60) [0x2
aaf83c4]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 18: /usr/lib/libparted-1.8.so.9(fat_op_context_map_cluster+0x1
0) [0x2aaf9e10]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 17: /usr/lib/libparted-1.8.so.9 [0x2aafbfb0]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 16: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 15: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 14: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 13: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 12: /usr/lib/libparted-1.8.so.9 [0x2aafbff8]
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 11: /usr/lib/libparted-1.8.so.9 [0<INFO> LVM partition missing
or corrupted, will be reformatted
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> Existing media, if any, has been lost.
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> Running "lvm.static vgchange -an store"
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 0 logical volume(s) in volume group "store" now active
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> Running "lvm.static vgremove -f store 2> /dev/null"
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: Logical volume "root" successfully removed
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: Logical volume "var" successfully removed
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: Logical volume "update" successfully removed
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: Logical volume "log" successfully removed
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: Logical volume "mojodb" successfully removed
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: Logical volume "filecache" successfully removed
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: Logical volume "media" successfully removed
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: Logical volume "swap" successfully removed
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: Volume group "store" successfully removed
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> Running "lvm.static pvcreate -ff -y -M2 --metadatasize
8192K --metadatacopies 2 /dev/mmcblk0p14 2> /dev/null"
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: Physical volume "/dev/mmcblk0p14" successfully created
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> Running "lvm.static vgcreate -M2 -s 8192K store /dev/mm
cblk0p14 2> /dev/null"
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <ERROR> Unable to create VG store
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat:
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> Running "lvm.static vgchange -an store"
26.08.2011 14:44:40 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: File descriptor 3 (/dev/mmcblk0) leaked on lvm.static invocati
on. Parent PID 2606: sh
26.08.2011 14:44:41 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 0 logical volume(s) in volume group "store" now active
26.08.2011 14:44:41 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <ERROR> CPU-specific initialization failed
26.08.2011 14:44:41 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: Broken pipe
26.08.2011 14:44:41 com.palm.novacom.internal.NovacomSocketStream logWarning
WARNUNG: SocketException Cmd: file:///sbin/trenchcoat
26.08.2011 14:44:41 com.palm.novacom.internal.NovacomSocketStream logWarning
WARNUNG: SocketException Cmd: file:///sbin/trenchcoat
java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at com.palm.novacom.internal.PacketReader.readArray(PacketReader.java:44
)
at com.palm.novacom.internal.PacketReader.readPacket(PacketReader.java:5
8)
at com.palm.novacom.internal.PacketReader.read(PacketReader.java:87)
at com.palm.novacom.internal.NovacomSocketStream.read(NovacomSocketStrea
m.java:127)
at com.palm.novacom.internal.NovacomBaseStream.readLine(NovacomBaseStrea
m.java:42)
at com.palm.nova.installer.core.stages.TrenchcoatStage$TrenchcoatReaderT
hread.run(TrenchcoatStage.java:194)
26.08.2011 14:44:41 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: <ERROR> CPU-specific initialization failed
26.08.2011 14:44:41 com.palm.nova.installer.core.stages.TrenchcoatStage$Trenchco
atReaderThread run
WARNUNG:
java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at com.palm.novacom.internal.PacketReader.readArray(PacketReader.java:44
)
at com.palm.novacom.internal.PacketReader.readPacket(PacketReader.java:5
8)
at com.palm.novacom.internal.PacketReader.read(PacketReader.java:87)
at com.palm.novacom.internal.NovacomSocketStream.read(NovacomSocketStrea
m.java:127)
at com.palm.novacom.internal.NovacomBaseStream.readLine(NovacomBaseStrea
m.java:42)
at com.palm.nova.installer.core.stages.TrenchcoatStage$TrenchcoatReaderT
hread.run(TrenchcoatStage.java:194)
26.08.2011 14:44:41 com.palm.nova.installer.recoverytool.CardController logPrint
INFO: trenchcoat retries exhausted
26.08.2011 14:44:41 com.palm.nova.installer.recoverytool.CardController postFlas
hEvent
WARNUNG: Flash Failure
Trenchcoat error: <ERROR> CPU-specific initialization failed
at com.palm.nova.installer.core.stages.TrenchcoatStage.run(TrenchcoatSta
ge.java:104)
at com.palm.nova.installer.core.FlasherThread.run(FlasherThread.java:472
)
at java.lang.Thread.run(Unknown Source)
26.08.2011 14:44:41 com.palm.nova.installer.recoverytool.CardController postFlas
hEvent
INFO: Flash End time (Fail) 1314362681063
26.08.2011 14:44:41 com.palm.nova.installer.core.RdxUtils saveLogs
INFO: from C:\Users\Tommy\AppData\Local\Temp\PalmWebOsRecoveryToolLog1.log.0
26.08.2011 14:44:41 com.palm.nova.installer.core.RdxUtils saveLogs
INFO: to C:\Users\Tommy\AppData\Local\Temp\palmInstallerError0.log
26.08.2011 14:44:41 com.palm.nova.installer.core.RdxUtils saveLogs
INFO: from C:\Users\Tommy\AppData\Local\Temp\PalmWebOsRecoveryToolLog0.log.0.lck
26.08.2011 14:44:41 com.palm.nova.installer.core.RdxUtils saveLogs
INFO: to C:\Users\Tommy\AppData\Local\Temp\palmInstallerError1.log
java.io.IOException: Der Prozess kann nicht auf die Datei zugreifen, da ein ande
rer Prozess einen Teil der Datei gesperrt hat
at java.io.FileInputStream.readBytes(Native Method)
at java.io.FileInputStream.read(Unknown Source)
at com.palm.nova.installer.core.RdxUtils.saveLogs(RdxUtils.java:219)
at com.palm.nova.installer.recoverytool.CardController.saveLogs(CardCont
roller.java:166)
at com.palm.nova.installer.recoverytool.CardController.handleFailCase(Ca
rdController.java:686)
at com.palm.nova.installer.recoverytool.CardController.postFlashEvent(Ca
rdController.java:860)
at com.palm.nova.installer.core.FlasherThread.run(FlasherThread.java:675
)
at java.lang.Thread.run(Unknown Source)
26.08.2011 14:44:43 com.palm.nova.installer.recoverytool.CardController handleFa
ilCase
INFO: something failed, query to see if device is plugged in
26.08.2011 14:44:43 com.palm.nova.installer.recoverytool.CardController handleFa
ilCase
INFO: exiting handleFailCase()
Trenchcoat error: <ERROR> CPU-specific initialization failed
at com.palm.nova.installer.core.stages.TrenchcoatStage.run(TrenchcoatSta
ge.java:104)
at com.palm.nova.installer.core.FlasherThread.run(FlasherThread.java:472
)
at java.lang.Thread.run(Unknown Source)
26.08.2011 14:44:44 com.palm.nova.installer.recoverytool.runner.DeviceDiscoveryR
unner$DeviceDiscoveryThread run
INFO: got controller
26.08.2011 14:44:44 com.palm.nova.installer.recoverytool.runner.DeviceDiscoveryR
unner$DeviceDiscoveryThread run
INFO: got devices 1
26.08.2011 14:44:44 com.palm.nova.installer.recoverytool.CardController runnerFi
nished
INFO: device runner done
26.08.2011 14:44:44 com.palm.nova.installer.recoverytool.CardController runnerFi
nished
WARNUNG: flashing failed, move to failed card
C:\Users\Tommy\Desktop\webos>

---

the chat support couldnt help me...
the next strange thing is, when I log into my webos account it shows no device in the list:
http://postimage.org/image/315youw10/

---

and in webos doctor 302 it says:
26.08.2011 16:40:16 com.palm.nova.installer.core.stages.TrenchcoatStage$Trenchco
atReaderThread run
WARNING:
java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at com.palm.novacom.internal.PacketReader.readArray(PacketReader.java:44
)
at com.palm.novacom.internal.PacketReader.readPacket(PacketReader.java:5
8)
at com.palm.novacom.internal.PacketReader.read(PacketReader.java:87)
at com.palm.novacom.internal.NovacomSocketStream.read(NovacomSocketStrea
m.java:127)
at com.palm.novacom.internal.NovacomBaseStream.readLine(NovacomBaseStrea
m.java:42)
at com.palm.nova.installer.core.stages.TrenchcoatStage$TrenchcoatReaderT
hread.run(TrenchcoatStage.java:194)
26.08.2011 16:40:18 com.palm.nova.installer.recoverytool.CardController handleFa
ilCase
INFO: something failed, query to see if device is plugged in
26.08.2011 16:40:18 com.palm.nova.installer.recoverytool.CardController handleFa
ilCase
INFO: exiting handleFailCase()
Trenchcoat error: <ERROR> Unable to resize '/dev/mapper/store-media', unable to
preserve data.
at com.palm.nova.installer.core.stages.TrenchcoatStage.run(TrenchcoatSta
ge.java:104)
at com.palm.nova.installer.core.FlasherThread.run(FlasherThread.java:472
)
at java.lang.Thread.run(Unknown Source)
26.08.2011 16:40:19 com.palm.nova.installer.recoverytool.runner.DeviceDiscoveryR
unner$DeviceDiscoveryThread run
INFO: got controller
26.08.2011 16:40:19 com.palm.nova.installer.recoverytool.runner.DeviceDiscoveryR
unner$DeviceDiscoveryThread run
INFO: got devices 1
26.08.2011 16:40:19 com.palm.nova.installer.recoverytool.CardController runnerFi
nished
INFO: device runner done
26.08.2011 16:40:19 com.palm.nova.installer.recoverytool.CardController runnerFi
nished
WARNING: flashing failed, move to failed card

---

no one any idea?

---

I have the exact same problem. Mine started when the pad froze one day while browsing the web. It hung, hard. After playing with it for a bit I finally figured out how to forcably reboot it. However, once I did that, it appeared as if all of my account information (email accounts, webos account, etc) was gone. Going to the Accounts app would just hang. Bringing up email would hang.
I couldn't even download WebOS Doctor from hp.com; it kept complaining that my serial number was invalid. I was able to get it from the webos-internals link, fortunately.
Once I got into the pad's drive via novaterm...any changes I make are not reflected. It's as if the pad's flash memory went into read-only mode. I can mount a drive, newfs it, unmount it...then remount it and presto, the original data re-appears. I can forcably rm files, unmount it, remount it...and the file reappears. Consequently, Doctor can't reinstall, because it wigs out every time it tries to create and resize a partition...because it's just not taking effect.
My solution? Call HP. They're sending me a box and an RMA tag, and will fix it there. I'm betting the flash memory in it went corrupt or something. Most everyone should be within HP's repair/replace period. Yeah, it sucks that it'll be gone for a couple weeks while they repair or replace it...but it beats having a broken one.

---

terr0rist said:
no one any idea?
Click to expand...
Click to collapse
Hi Terr0rist,
You are not alone. I have the EXACT same problem, I mean EXACT, down to webos doctor progressing to 12% then giving me an error message that my TP can't be reset. I had to do it on my windows 7 PC because my Mac (OS Lion) failed to installed webos doctor. It's 9:30 pm PST and now my webos account no longer shows my device information...! but it was there 3 hrs ago... what the..??!!
Anyone has any ideas how to address this issue? Thanks in advance.

---

You guys can try this, and fyi, wrap code using the # button when posting.. makes the thread a helluva lot easier to read
sincitybronze said:
OK, I think I got this to work thanks to rwhitby's suggestion to run webos doctor in a command line. I found onebadtaz's instructions here:
http://forums.precentral.net/hp-touchpad/295881-webos-doctor-12-issue-fixed.html
For those of you who are clueless (like me), here's how I got it to work.
1) Start button, accessories, command prompt.
2) Type cd "c:\Program Files\Java\jre6\bin" and hit enter.
3) Download the Webos Doctor file at Webos Doctor Versions - WebOS Internals.
4) Place the file in the directory in #2.
5) Go back to the command line and type java -jar webosdoctorp302hstnhwifi.jar, then hit enter.
6) Webos doctor opens. Start the program and it will go to 12% and stop.
7) Open novaterm. (What is novaterm? I have no idea, but I downloaded it at http://tkgeisel.com/stuff/novaterm-1.zip). Extract the files (I extracted to my desktop) and run the .exe file. Select connect.
8) Pray.
9) As onebadtaz suggested, type dosfsck -r /dev/mapper/store-medi, then hit enter.
10) Choose option 2. I can't remember what it was, but that's what I chose. Select Y for yes.
11) Close Webos doctor and shake your fist at the computer and touchpad for driving you nuts.
12) Start Webos doctor yet again using the command line.
13) Hope your touchpad makes it through the process this time so you can select your language and cheer.
Click to expand...
Click to collapse

---

i have the same issue, trying it for days to get working again. maybe there is a way to install webos manually. or has anyone found a solution?

---

jlove said:
i have the same issue, trying it for days to get working again. maybe there is a way to install webos manually. or has anyone found a solution?
Click to expand...
Click to collapse
I've been trying to fix mine with the same issue for the last 2 days. I still haven't had any luck, but will post in case I do.
Another suggestion I had given to me was follow the step for 8% error from here Web OS Internals How to Recover
But that did not help me either. I've already called HP and they are sending a box, but I'd love to fix it before that happens.