sooo im on my 2nd evo3d due to what i thought was just a bad phone.... my phone keeps rebooting or just shuts off and the only way i can turn it back on is to pull the battery... its all completely random.
I called sprint today and complained and they knew about the problem and it is , in the techs words " a wide spread problem and we are waiting for a fix from HTC" tech also told me she had to give back her 3d back and go back to a 4g because hers was so bad with this exact issue... hers was obviously stock unrooted
so i got to thinking. thinking about the 4g battery issues and the use of an SBC kernal. hear me out ... i swear i have seen this problem before, in RC cars using LiPo batteries when the battery drops to low and the BEC shuts down or limits the ESC. now if these evo3d batteries are like the 4g batteries and have a chip in them to keep proper voltage and that chip is bad or has bad connections i think it could cause these kinds of reboots and even shut offs requiring battery pulls. Is there a Dev out there or a program that can log battery outputs so we can track to see if this is all indeed a battery issue.... i like the evo 3d but these restarts are driving me nuts , and with all the treads ive read about the shut offs, no charging, hot phones and reboots. im on my second 3d , both have been roots , eng , hboot 1.04, and new radio and wimax............
Anyone ........................
...........
I think we have the EXACT same problem.... it's starting to piss me off. This is a flagship phone and HTC released this phone with a LOT of bugs.
Have you noticed this problem more after using the GPS navigation?
One of the members here suggested an incomplete battery terminal connection, but my battery fits pretty snug. Plus, I've witnessed random reboot cycles when the phone is laying still on my desk.
If Sprint knows about this and HTC hasn't done anything, then we should be eligible to exhange our phone for the SG2 or Photon, even if we're beyond the 30-day policy.
My phone just started rebooting. Its pretty annoying. I personally think on my device its a dirty Rom flash. I am going to do a full wipe,RUU, re-apply S=OFF and really root. And see hoe it goes from there.
But yeah, it just randomly reboots. The other night it did it every 20mins it seemed. I reflashed the current rom I'm on (Synergy 435 I think) and it stopped doing it... Until probably 1hr ago when it just did it again.
*sigh*
Please use the Q&A Forum for questions Thanks
Moving to Q&A
3rd evo3d on its way :-(
khshapiro said:
3rd evo3d on its way :-(
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Click to collapse
Hopefully that one will work and be flawless man. My original one was like gold, no dead pixels, perfect screen, no overheating and most importantly, no rebooting.
Then I dropped it like an idiot. Got a replacement and I had the SAME isse you're having. So the insurance company sent me another one and its all fixed now =) (well except for ONE stuck pixel, but I'll live).
I've got this problem too and I think you're right. It has to do with the battery. I have a spare and I think it only randomly shuts off when it's on that particular battery. Will mark the battery so I know for sure which one I'm using. Anyone else have any updates?
I haven't had any reboots like that and I have flashed the living snot outta mine
It could be the battery tho... I have used the stock ones and seidio 1900mha one.... Never had any reboots software 2.17
Same issues here I have been saying its the batt for weeks now to my friends ... One thing is it does not do it as much if its charging.. mine resets so much at times I have to just turn it off for a bit, which is not cool lol.
Sent from my PG86100 using XDA App
I got fed up with ny 3vo so I jumped ship and made Sprint reset my upgrade and take back the 3vo. I got a et4g and haven't looked back since . Awesome phone with 0 issues
khshapiro said:
I got fed up with ny 3vo so I jumped ship and made Sprint reset my upgrade and take back the 3vo. I got a et4g and haven't looked back since . Awesome phone with 0 issues
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Click to collapse
Hope yours works fine for you I know they had some funky things with them such as random resets and so on from the last update they got....
---------- Post added at 01:47 AM ---------- Previous post was at 01:44 AM ----------
Also is your phone new? Did you over clock it? I know some folks over clock the phones a bit and sometimes spank the cpu which would cause all sorts of things to resets and so on...
Rooted mine even before it was active on Sprint. It was brand new from the sprint store. Zero problems with it resting or reboot. I love my epic touch 4G
Related
So, I guess I will be returning to Sprint today to exchage my photon yet again. This will be my 3rd time taking my phone back. I upgraded from an Evo that never gave me one problem and it was my rooting/flashing/hacking guinea pig.
My first phone had a screen glitch and would look fuzzy after it warmed up from normal use. This one has been shutting down on me after it sits idle for a few minutes. I will use it for a while and it fine. I set it down and come back a few minutes later and its off and wont boot. I have to pull the battery on this thing 10 times a day. However, if I have it docked or I am using it everything is fine. I have recently flashed the new update and rooted hoping that would help but it hasnt.
Crazy to think I have had 2 phones both with problems and my buddy hasnt had a single problem with his.
Sounds like a bad batch or one heck of a coincidence. Mabe try getting Sprint store to order you a new replacement instead of getting another one from their current inventory. When the Photon works properly it's a great phone. Regardless Sprint will make it right.
Yeah, I cant complain about Sprints service so far and I do like the phone regardless of the problems I have had. I just hope the bugs get worked out and it gets as much support as the Evo. I was so disappointed with the 3D, which is why I went with the Photon.
My sister had a similar problem with the Moment, she too had it replaced 3 times, the forth one worked fine. One of my EVO's 4G had the infamous charging port disconnect/breakage issue and had to be replaced as well. So far the Photon is okay except the call bug, but thats no longer a problem after doing the steps outlined in the development section. Hope you get a good replacement.
TS
Sounds like you need to go to another sprint store
Sent from my MB855 using Tapatalk
Had the Photon for 29 days, installed the Maintenance Release 5 and continued to have the no audio on calls and random reboot issues. Based on the actions of the phone the last few days that I had it I came to a few conclusions.
When the no audio happened if I hit the mute button the audio would be there and I could hear the call just fine. I noticed that after a no audio call if I attempted to go into call history and click the person who just called and attempted to call the phone would always reboot. This lead me to conclude ( and I would appreciate it if someone who post some thoughts ) that no audio indicates the software has encountered problems and is no longer stable. The actions of the buttons are reversed and the system is on the verge of crashing. Any further action after the call will result in a system reboot. This leads me to believe the OS is prone to not being stable for whatever reason. Why this occurs is unknown.
I noticed that when the phone was flat on my desk, sometimes hooked up to power source, sometimes not, the phone would reboot on it's own. This indicated that even without user intervention the phone OS would become unstable, crash and reboot. What causes this is unknown.
I have since returned the phone to Sprint for a full refund with no restocking fee ( I suspect their technician was able to duplicate the no audio).
While the phone was fast, had a lot of storage space, great reception and great clarity the unstable OS caused me to return it.
Sounds like a hardware problem. I have yet to have a reboot and after the update, I have yet to get a muted call.
Sent from my MB855 using XDA App
LouieGrandie said:
Had the Photon for 29 days, installed the Maintenance Release 5 and continued to have the no audio on calls and random reboot issues. Based on the actions of the phone the last few days that I had it I came to a few conclusions.
When the no audio happened if I hit the mute button the audio would be there and I could hear the call just fine. I noticed that after a no audio call if I attempted to go into call history and click the person who just called and attempted to call the phone would always reboot. This lead me to conclude ( and I would appreciate it if someone who post some thoughts ) that no audio indicates the software has encountered problems and is no longer stable. The actions of the buttons are reversed and the system is on the verge of crashing. Any further action after the call will result in a system reboot. This leads me to believe the OS is prone to not being stable for whatever reason. Why this occurs is unknown.
I noticed that when the phone was flat on my desk, sometimes hooked up to power source, sometimes not, the phone would reboot on it's own. This indicated that even without user intervention the phone OS would become unstable, crash and reboot. What causes this is unknown.
I have since returned the phone to Sprint for a full refund with no restocking fee ( I suspect their technician was able to duplicate the no audio).
While the phone was fast, had a lot of storage space, great reception and great clarity the unstable OS caused me to return it.
Click to expand...
Click to collapse
I had the reboot spam last night and the phone is completely face palmed.
Photon 4G, I really wanted to like you, instead you have given me the tross!
My Photon is perfect! No problems after OTA.
Sent from my MB855 using XDA App
newalker91 said:
There are two problems at hand here, user error and malfunctioning hardware. You should know full well that if you are having issues such as rebooting upon laying the phone down with a charger that something isn't soldered properly in the phone. Swapping it would alleviate this issue. With the final build (CM5) being available in SBF form, along with two very stable and powerful roms, very few people are having any issues of updated properly. It's unfortunate to see another user put this phone down instead of working through the issues, but I guess android isn't for everyone.
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Click to collapse
User error? Really? Note I said I had the CM5 installed and still had the no audio issues. And since when does having the action of the mute button on a call being reversed happen as a result of something not being soldered properly? Note that the reboot happened when the phone was on the charger and when it was not. When it was laying flat and when I was holding it upright and looking through the contact list. I like Android just fine. Had an Evo for a year but upgraded because it lacked internal storage space. I plan on going to the Galaxy SII in a few weeks and last I read that's an Android phone.
LouieGrandie said:
User error? Really? Note I said I had the CM5 installed and still had the no audio issues. And since when does having the action of the mute button on a call being reversed happen as a result of something not being soldered properly? Note that the reboot happened when the phone was on the charger and when it was not. When it was laying flat and when I was holding it upright and looking through the contact list. I like Android just fine. Had an Evo for a year but upgraded because it lacked internal storage space. I plan on going to the Galaxy SII in a few weeks and last I read that's an Android phone.
Click to expand...
Click to collapse
What he means is that you didn't even bother to have sprint replace this phone for you. You settled, thinking it was a software problem. Which any user here would most likely come to the conclusion after reading your post that it wasn't. Random reboots like that would have sent me back directly to the sprint store demanding another phone. Companies make bad batches, and stores get those bad batches. The fact is you just settled for a phone that was working sub par. I have gone through 3 phones, all with different problems, but I don't settle. They give you that 30 days for a reason.
Would you do the same thing had you went to best buy and bought a computer from them that did the same thing? Random reboots, no sound, etc etc....
Mine as well as most others phones on here work perfect, maybe the random force close from an app or something, but I don't get any muted calls, random reboots, and if I did you better bet I wouldn't settle for it.
Good luck to you in Samsung land.
-DJ
Sent from my MB855 using xda premium
funny...Ive had no problems before or after the ota...the phone is stable as a rock...call quality is outstanding, no dropped calls like my old EVO..but im not sure the issues is random hardware problems per phone
This is killing me as I real think the photon hardware wise is one the all around best out...
Moto need to get off over their attuned about software... officially unlock the dam phone release the dam Kernel asap and let great independent software talent write and fix bugs for great hardware and so so code
Just do not think Moto puts the time in on thier code that then need too...
The only problem I've had with this phone was no audio a few times. After updating to 45.2.5, that problem has now been resolved. Photon is running like a champ.
Djspinister said:
What he means is that you didn't even bother to have sprint replace this phone for you. You settled, thinking it was a software problem. Which any user here would most likely come to the conclusion after reading your post that it wasn't. Random reboots like that would have sent me back directly to the sprint store demanding another phone. Companies make bad batches, and stores get those bad batches. The fact is you just settled for a phone that was working sub par. I have gone through 3 phones, all with different problems, but I don't settle. They give you that 30 days for a reason.
Would you do the same thing had you went to best buy and bought a computer from them that did the same thing? Random reboots, no sound, etc etc....
Mine as well as most others phones on here work perfect, maybe the random force close from an app or something, but I don't get any muted calls, random reboots, and if I did you better bet I wouldn't settle for it.
Good luck to you in Samsung land.
-DJ
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
I did get a replacement phone and I experienced the same symptoms on both of them.
I do have information that confirms that Motorola was aware of the reboots and that MR5 was supposed to fix this. I did have MR5 on here.
I had an atrix before having this and put Alien Build 4. I was floored by the battery life and the ROM and device was rock solid.
I have a brick at the moment. This became a brick after rebooting loop similar to not wiping the davlik cache before a boot. It was stock. I was going to unlock and root to see if it helped the battery life.
I had been more excited about this phone than almost any other one. I have been a beta tester of Motorola devices, but I believe this one may have been pushed out the door a little too early.
I am glad people have this working well and I am glad for them. I will still love this phone even though I have experienced issues. It easily could have been a bad batch that is triggered by certain circumstances.
After the update - my silent call issue was 100% fixed. Maybe you need to a do a factory reset? I do that after all major OS updates.
Jeff_in_LA said:
After the update - my silent call issue was 100% fixed. Maybe you need to a do a factory reset? I do that after all major OS updates.
Click to expand...
Click to collapse
That would be nice to be able to do that. I repeatedly flashed with RSLite/Fastboot more times than a single person on a drunken night in Vegas.
I will continue to apply forced love to my phone. When keeping it real goes wrong...
SnoopDawg said:
That would be nice to be able to do that. I repeatedly flashed with RSLite/Fastboot more times than a single person on a drunken night in Vegas.
I will continue to apply forced love to my phone. When keeping it real goes wrong...
Click to expand...
Click to collapse
Haha, yea man that is great. Have you gotten your brick fixed? Let me know if you haven't, i'm sure there is a way to get it back. Have yet to brick a device. I would be amazed if you have, especially Android.
Sent from my MB855 using xda premium
SnoopDawg said:
That would be nice to be able to do that. I repeatedly flashed with RSLite/Fastboot more times than a single person on a drunken night in Vegas.
I will continue to apply forced love to my phone. When keeping it real goes wrong...
Click to expand...
Click to collapse
You must have never flashed a galaxy s phone with odin....talk about frustrating lol
Sent from my Motorola Photon 4g
coldblooded79 said:
You must have never flashed a galaxy s phone with odin....talk about frustrating lol
Sent from my Motorola Photon 4g
Click to expand...
Click to collapse
I never had anything I couldn't recover from ODIN even a partial flash(or even if it reset before it could finish flashing). I rooted both Epic 4G and Droid Charge with Odin. Just flashed a couple of Samsung Moments last week but they didn't require ODIN.
My phone will boot sometimes so it won't even stay booted. Doesn't matter what I do to it.
Djspinister - It will boot but not stay booted, it just reboots. I haven't ever had a bad flash that I couldn't recover from. I have flashed Windows Mobile devices, iOS devices that were eventually jailbroken. I have flashed several times right before going out to eat dinner only to have it fully recovered before the food came out. This just has to be a bad phone. It is a brick phone.
SnoopDawg said:
I never had anything I couldn't recover from ODIN even a partial flash(or even if it reset before it could finish flashing). I rooted both Epic 4G and Droid Charge with Odin. Just flashed a couple of Samsung Moments last week but they didn't require ODIN.
My phone will boot sometimes so it won't even stay booted. Doesn't matter what I do to it.
Djspinister - It will boot but not stay booted, it just reboots. I haven't ever had a bad flash that I couldn't recover from. I have flashed Windows Mobile devices, iOS devices that were eventually jailbroken. I have flashed several times right before going out to eat dinner only to have it fully recovered before the food came out. This just has to be a bad phone. It is a brick phone.
Click to expand...
Click to collapse
You can't hold volume down and get to rsd? fastboot? anything? Even try holding down volume down while putting battery in, I heard someone got away from brick that way...
Djspinister said:
What he means is that you didn't even bother to have sprint replace this phone for you. You settled, thinking it was a software problem.
Good luck to you in Samsung land.
Click to expand...
Click to collapse
After reading on numerous other sites of people on their 3rd or 4th Photon and still suffering from the same problem I decided not to bother. As for Samsung, before the Evo I had two Samsung products that were absolute rocks for me. Solid with no issues and performed well. Using a Samsung Instinct right now.
My Photon is 100% trouble free. Calls are clear, battery lasts, etc.
Te only real issue is that I do not love the bluish tint on the LCD. Anyone know how to alter the gamma?
Sent from my MB855 using XDA App
I upgraded from an EVO on Friday. My new Photon began crashing and doing the no audio on Saturday. I exchanged it at the Sprint store later that day and have had no issues with the second Photon. I really like the Photon much better than the EVO.
Has no one else been told in the Sprint store that you can only exchange once and then you're stuck with the device???? They told me they only allow future exchanges through warranty (i.e., Motorola will ship me a new one...no in-store exchanges).
Is this just wrong information?
Erislover said:
Has no one else been told in the Sprint store that you can only exchange once and then you're stuck with the device???? They told me they only allow future exchanges through warranty (i.e., Motorola will ship me a new one...no in-store exchanges).
Is this just wrong information?
Click to expand...
Click to collapse
Thats BS!!!! e-mail me at [email protected] and I will send YOU the e-mail I sent Sprint. Not only did I get my 3rd phone, my bill is cleared until October!!! The girls name and number will be in my e-mail!
This weekend I upgraded to the Photon 4G for $99 at Best Buy (gotta love Labour day weekend offers).
I'm moving from an HTC Evo 4G. The first problem is the worst. Since picking up the Photon 4G I have had to pull the battery 5 times as the phone refuses to wake... With the HTC if I had an issue I could reboot by holding down the power and volume button, but the Photon doesn't seem to have this feature, so I'm forced to remove the back cover and pull the battery...
I don't seem to be able to re-create the issue. Its just happens without notice... Anyone else having this issue? Is their an easier way to coax the phone back to life rather than pulling the battery?
The second issue is the screen. Every single review I have read has said that the screen is a Photon 4G strong point... I'm not convinced... Yes it is bright and vivid, but I seem to have an annoying grey criss cross pattern all over the screen. I'm not sure if its my eye's (the GF says she can see it too) but I was expecting the screen to look better than both my EVO and Xoom... This annoying grey criss cross gauze (especially visible on white backgrounds) is disappointing..
What do others think? Colour gradients also appear to band very easily, rather than being smooth.. I'm not sure if this is a result of compression in pictures tho...
Other than that, I am happy with the phone. Big improvement over the EVO 4G i had befor, just a screen I have to get used too, and this un-responsive issue to fix...
Oh, and having to get used to Motorola's Android button layout and Standard Android icon changes is a little painful at times...
Swap out for new one for wake problem. Turn brightness down to 30 percent and screen is fine. Had all top HTC phones and this beats all.....keep this phone....
Sent from my MB855 using XDA App
I get that sometimes, but fail to replicate at the store. Store employees will only recommend to wipe the phone.
The pentiles pixelation is only noticeable when your face is extremely close to screen. Its a cell phone not a tv display lol, stop holding it so close and you'll be fine! Im on my first phone with no issues yet; just to be on the safe side i would swap for a new device.
Pihrana said:
This weekend I upgraded to the Photon 4G for $99 at Best Buy (gotta love Labour day weekend offers).
Click to expand...
Click to collapse
Actually, the sale has been going on for close to 3 weeks now. Sorry you are having issues, have you tried a factory reset then not install any apps (or not many) for a couple days to see if it was one of them?
An opinion......
I try to avoid the Sprint stores as much as possible. There are some knowledgeable reps out there but it is a small percentage. Most of them don't know much about the devices. Call the Sprint support number first and try troubleshooting with them. In my experience, they are better at going the distance to make the customer happy than the peeps in the stores especially if you keep on them about it.
Sounds like a swap out is needed. Good luck.
Go back to BB and try to swap it out for another one. Had my photon for about 3 weeks now and never had this issue
I have to agree it sounds like a hardware issue and merits a swap. I've had the photon 2 1/2 weeks and have only had to pull the battery once.
Mine has been freezing and needing a battery pull every day. I went through Sprint VIA phone and they sent me to the store. The Technician actually researched it and it is a know software issue that will be fixed when the next OTA software update is released. I went from the silent call issues to my phone turning off/freezing and I don't even know that its not working. Not happy at all right now
I've just got back from Best buy after my phone refused to wake up again for the second time today.... I let them try and get it turned back on again which they couldn't do without pulling the battery... Either way they immediately confirmed they'd swap it out. Until she went to pull one and realised they are all out
My replacement arrives Friday when they get restocked.... Best Buy must have sold loads since Friday because their shelf was piled pretty high when i picked mine up...
So hopefully the new one will work properly, or maybe I'm just plagued until the next OTA...
As to everyone who gave me suggestions about the screen... you were right. Turning down the screen brightness pretty much solved the issue all together and I think I am officially used to it now...
Just wish i could get my EVO 3D ringtone , Alarm and notifications on the Motorola. I grew more attached to them, than I thought
Richcop said:
Mine has been freezing and needing a battery pull every day. I went through Sprint VIA phone and they sent me to the store. The Technician actually researched it and it is a know software issue that will be fixed when the next OTA software update is released. I went from the silent call issues to my phone turning off/freezing and I don't even know that its not working. Not happy at all right now
Click to expand...
Click to collapse
OK, I did not think that it could be my SD card causing the issues with the phone freezing up and needing a battery pull to get it back on but the Technician asked me if it was a new card or from another phone. I said It was from two or three phones ago. They said that I should format the card because the files from the older phones can cause problems such as this, after copying my photos over to the computer to be able to put back on the card afterwards of course. They had left my SD card out of the phone. So to test things, I haven't put my SD card back in since two days ago. My phone has not restarted or frozen up once. I will give it some more time and report back, but in the mean time, until there is an OTA fix, if you are using an SD card from another (previous) phone, and your having the freezing/power down/restart issues, you may want to give formatting your SD card or removing it to test if it fixes the problem a shot. Good luck, so far so good.
I've not used an SD card at all since purchasing my Photon. On the Plus side, it has not stopped working at all so far today
Had the same problem when I bought my 2nd photon this time at best buy becuase of the $99 deal.
On the 1st one i got directly from a sprint corp store, no issues at all. But this one on the 1st day I got a reboot issue. second day got the SOD. went in they had some trouble getting it on. Had to tell them to take the batt out and it went on. My problem was that they had none available. so for 3 days I waited.
Funny thig is that I wasn't getting the SOD again. Just didn't want to chance it so got another one, yesterday. Happy today.
There were no motorola photon availble in my area. So they are selling.
Good luck with yours.
OK it's not the sd card causing the issues. It's back to freezing up 1-9 times per day and then I need to do a battery pull and restart the phone. Motorola wants the phone back to repair it. This should be a great Two weeks and if the phone is not fixed, I will lose it........ For sure
Sent from my MB855 using XDA App
Richcop said:
OK it's not the sd card causing the issues. It's back to freezing up 1-9 times per day and then I need to do a battery pull and restart the phone. Motorola wants the phone back to repair it. This should be a great Two weeks and if the phone is not fixed, I will lose it........ For sure
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Not had any problems with mine ever, just works perfect out the box
Sent from my MB855 using xda premium
Ok, if this information is correct from Sprint, I know why I am having all these problems with mine freezing up and after having done several hard resets and many calls to Sprint and a visit to the service center with no fix. Apparently there was a batch of Photons that got shipped with corrupt firmware. When the phone uses that portion of the firmware, as a safe mode, it freezes. There is no fix other than replacement with a non effected phone. They ordered me a new one, that I will get on Tuesday. The only way they can correct it until there is an OTA patch is to send it back to Motorola. Wish me luck with this one
Update....
So here is the update....
5 Days of Ownership - A total of 9 shutdowns of the phone with the only way to get it turned back on again was by pulling the battery. On the 9th time, I went directly to Best Buy to show them. They agreed without question to replace it. Unfortunately they had sold out so I had to wait 2 more days for the next shipment. Gotta say Best Buy were excellent tho. I had 1 further shutdown before getting my brand new replacement.
3 Days of brand new replacement Photon 4G ownership - I am disappointed to say that I have had 1 shutdown so far and this was on the second day. Not sure if I want to Jinx myself but the shutdown rate is lower in the first 3 days than it was with my original.
But it's looking more and more like it's a bug in software than hardware. Either that or I get the DUD from two completely separate batches of phones.
Pihrana said:
So here is the update....
5 Days of Ownership - A total of 9 shutdowns of the phone with the only way to get it turned back on again was by pulling the battery. On the 9th time, I went directly to Best Buy to show them. They agreed without question to replace it. Unfortunately they had sold out so I had to wait 2 more days for the next shipment. Gotta say Best Buy were excellent tho. I had 1 further shutdown before getting my brand new replacement.
3 Days of brand new replacement Photon 4G ownership - I am disappointed to say that I have had 1 shutdown so far and this was on the second day. Not sure if I want to Jinx myself but the shutdown rate is lower in the first 3 days than it was with my original.
But it's looking more and more like it's a bug in software than hardware. Either that or I get the DUD from two completely separate batches of phones.
Click to expand...
Click to collapse
Well, I got my brand new replacement yesterday at the Milton Massachusetts Sprint Repair Center and as of yet no shut-down, or freeze-ups. I have my fingers crossed here on this one. If not I will be reprogramming another new one soon. They did assure me that this is not affecting every Photon, but there was a large batch released with this corrupt firmware. Its like a waiting game to see if its a dud or not. I do love this phone, and I am getting tired of setting up these phones over and over again, but on a good note, I can completely customize my phone and all my apps in about thirty minutes from activation
i baught an evo 3d with hboot 1.40 off someone a few weeks ago its rooted and was working just fine.. last week i baught another rooted evo 3d with same hboot 1.40.. i got this one for a good price thats why i baught another one. both of the evo's were fine no rebooting.. and for the last few days both are rebooting?? i keep flashing new rom's and still both reboothing i flashed new recoverys thinking that mite help and same thing?? i dont kno what to do anymore. im not overclocked.. im willing to try anything at this point!! at first both phones were fine its just been this last week that this has been happening.. anyone else thats had this problem please get back to me it driving me crazy that i cant seen to fix this!! lol!!!!!
evod3 said:
i baught an evo 3d with hboot 1.40 off someone a few weeks ago its rooted and was working just fine.. last week i baught another rooted evo 3d with same hboot 1.40.. i got this one for a good price thats why i baught another one. both of the evo's were fine no rebooting.. and for the last few days both are rebooting?? i keep flashing new rom's and still both reboothing i flashed new recoverys thinking that mite help and same thing?? i dont kno what to do anymore. im not overclocked.. im willing to try anything at this point!! at first both phones were fine its just been this last week that this has been happening.. anyone else thats had this problem please get back to me it driving me crazy that i cant seen to fix this!! lol!!!!!
Click to expand...
Click to collapse
As a generally disclaimer, "random" issues can be the most difficult to solve as thre isnt an known reliable method to trigger the issue which makes troubleshooting much more difficult.
Nothing very technical was posted as not sure your technical ability to investigate issues with the device.
If you revert back to stock kernel and recovery and remove all 3rd party apps, there should be no random rebooting. If there is, it would point to a possible hardware issue.
There are many things which in theory can cause a random reboot. They range from poorly developed 3rd party apps to custom kernels/ROMs. The process can be very difficult to narrow down.
If you're technically inclined, after the reboot, you can grab the file /proc/last_kmsg and the last portion of the file should provide some kind of helpful insight. Should point to either the issue being kernel related or not kernel related which will at least eliminate one of the possible cuases.
Another approach is to revert back to stock and start installing 3rd party apps in sets. Once the reboot occurs, you've narrowed it down to a set of specific 3rd party apps.
Hope that helps!
joeykrim said:
As a generally disclaimer, "random" issues can be the most difficult to solve as thre isnt an known reliable method to trigger the issue which makes troubleshooting much more difficult.
Nothing very technical was posted as not sure your technical ability to investigate issues with the device.
If you revert back to stock kernel and recovery and remove all 3rd party apps, there should be no random rebooting. If there is, it would point to a possible hardware issue.
There are many things which in theory can cause a random reboot. They range from poorly developed 3rd party apps to custom kernels/ROMs. The process can be very difficult to narrow down.
If you're technically inclined, after the reboot, you can grab the file /proc/last_kmsg and the last portion of the file should provide some kind of helpful insight. Should point to either the issue being kernel related or not kernel related which will at least eliminate one of the possible cuases.
Another approach is to revert back to stock and start installing 3rd party apps in sets. Once the reboot occurs, you've narrowed it down to a set of specific 3rd party apps.
Hope that helps!
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Click to collapse
yea ill try going back to stock or i mite just let my friend take the phone for a day because he kno's his stuff.. he mite be able to figure it out. thanks for geting back to me bro!! greatly appreciated
wtf!!!!!!!!!!!
lol!!! now it just shut off and didnt come back on?? i had to pull the battery!! this sucks man it was all good like 5 days ago now its all shot up.. i had the phone rooted running perfect for like 1 month no problems now this??? i wish someone lived near me that new there sh*t because i would pay them very very well to fix this!!!!!
evod3 said:
lol!!! now it just shut off and didnt come back on?? i had to pull the battery!! this sucks man it was all good like 5 days ago now its all shot up.. i had the phone rooted running perfect for like 1 month no problems now this??? i wish someone lived near me that new there sh*t because i would pay them very very well to fix this!!!!!
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Click to collapse
did you try 2.17 on them?
My guess is if both are doing it gotta be a app you have running on both phones . Since if you rooted correctly and are flashing the proper way.
evod3 said:
i baught an evo 3d with hboot 1.40 off someone a few weeks ago its rooted and was working just fine.. last week i baught another rooted evo 3d with same hboot 1.40.. i got this one for a good price thats why i baught another one. both of the evo's were fine no rebooting.. and for the last few days both are rebooting?? i keep flashing new rom's and still both reboothing i flashed new recoverys thinking that mite help and same thing?? i dont kno what to do anymore. im not overclocked.. im willing to try anything at this point!! at first both phones were fine its just been this last week that this has been happening.. anyone else thats had this problem please get back to me it driving me crazy that i cant seen to fix this!! lol!!!!!
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Click to collapse
Do they reboot after some 4g usage? Mine seems to reboot if I use 4g for about an hour and it keeps rebooting even though 4g is turned off...I have to wipe cache and dalvik to make it (temporarily) stop
Sent from my PG86100 using xda premium
na.. now my phone only turns off when the screen is off.. when the screen is off it will turn off and it wont come back on.. i have to pull the battery of it to turn back on??? i wish i could figure out whats causing it!! i used to use my phone as my alarm clock to get up in the a.m but i cant use it now cause when i wake up my phone is shut off
evod3 said:
na.. now my phone only turns off when the screen is off.. when the screen is off it will turn off and it wont come back on.. i have to pull the battery of it to turn back on??? i wish i could figure out whats causing it!! i used to use my phone as my alarm clock to get up in the a.m but i cant use it now cause when i wake up my phone is shut off
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When you bought your phones online . Did you ask if they been overclocked some people spank there phones cook them then throw it up for sale cheap.
Hi all, i want to know methods how different people saved this issue on amaze, i have but i cant fix it i tried different methods, but all that help only for some time. I opened this thread for other people(i think many people experience this problem) for finding the fix.Thanks for reading and answering.
There is no way to answer such a general question like this with such limited detail. There are so many things that can cause random reboots: bad battery, problem with an app, rom, kernel, etc. How r we suppose to be able to know what is causing your reboots, you didn't even say what your phone's current setup is: unlocked/locked, custom rom/stock, cust kernel/stock, etc.
A lot of amaze owners have had problems with battery going bad and random reboots being one of the issues. So that may be one thing to try. Good luck
sent from my
NRGized amaze
powered by Faux
I didnt ask you to help me only my issue. If you read carefully i sayed how you fixed your problem. i need to know how people fixed their own problem of reboots.
gogjhan said:
I didnt ask you to help me only my issue. If you read carefully i sayed how you fixed your problem. i need to know how people fixed their own problem of reboots.
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Click to collapse
O, ok. Well excuse me for not reading carefully ..notice how no one else has responded to your question..? Well anyways, sorry you don't want my help, enjoy your random reboots
sent from my
NRGized amaze
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aj_2423 said:
O, ok. Well excuse me for not reading carefully ..notice how no one else has responded to your question..? Well anyways, sorry you don't want my help, enjoy your random reboots
sent from my
NRGized amaze
powered by Faux
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No you didnt understand me correctly if you have solution so please say. it will be appreciated. i said so because i have posted one more such thread and asked solution nobody answered . so i tried asking people how they solved their own ones. but if you know...if you need for answer more detailed information : i am using CM10 nightlies.(but i have tried all roms here(it is not rom problem)) s-on, 4ext,unlocked bootloader
gogjhan said:
No you didnt understand me correctly if you have solution so please say. it will be appreciated. i said so because i have posted one more such thread and asked solution nobody answered . so i tried asking people how they solved their own ones. but if you know...if you need for answer more detailed information : i am using CM10 nightlies.(but i have tried all roms here(it is not rom problem)) s-on, 4ext,unlocked bootloader
Click to expand...
Click to collapse
Go back to stock.
Learn/read more about what you're doing when modding your device.
Maybe try again
Problem solved
Nobody with any knowledge is having random reboots. Its usually the people who flashed a ROM incorrectly, is using an unstable ROM build, over/under clocked their CPU too much or under volted their CPU too much. I never once had a random reboot that i didnt provoke (which means it wasn't random) unless I was using an unstable ROM.
Sent from my SGH-T999 using Tapatalk 2
Now i went back to stock, but i am experiencing the same problem but less 2-3 times a day.i have enough knowledge about flashing modding, i had 6 android phones before this one, but this problem i cant fix in no way. i am using now stock ics, the CPU isnt over or underclocked and i didnt flashed any mods. pure official rom with some 5-6 apps, i am trying to understand maybe it is from apps.
Battery caused my randoms. Anker took care of it. Or you can opt for OEM but most likely happen again.
Double0EK said:
Battery caused my randoms. Anker took care of it. Or you can opt for OEM but most likely happen again.
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^^^would be my guess
sent from my
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Double0EK said:
Battery caused my randoms. Anker took care of it. Or you can opt for OEM but most likely happen again.
Click to expand...
Click to collapse
I'll try, thanks for answer yall. But after returning to stock i am only having reboots at nearly 20%, and it is like phone trying to confidure, to calibrate its battery, it is rebooting 2 times, it shows 5% and there are no more reboots. I tried to calibrate no help. Ill try to bye anker battery, not to change and i cant buy in armenia, there is no htc shop or centre, but what if i put sensation battery? Because, the choice for sensation is bigger.
Htc amaze random restart
GalaxyS3Guy said:
Go back to stock.
Learn/read more about what you're doing when modding your device.
Maybe try again
Problem solved
Nobody with any knowledge is having random reboots. Its usually the people who flashed a ROM incorrectly, is using an unstable ROM build, over/under clocked their CPU too much or under volted their CPU too much. I never once had a random reboot that i didnt provoke (which means it wasn't random) unless I was using an unstable ROM.
Sent from my SGH-T999 using Tapatalk 2
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Click to collapse
Actually i didnt flash any ROM..using the stock rom GB which came with the phone..But still im facing the problem dono how to solve it...every 7 0r 8hrs it restarts.....pls help me out.!
I have the same problem!!!
hello, I have the same problem, but I see that this happend to me when I receive a call, that is no all the time but usually happen in incoming calls at night.
I have installed MIUI
xhunterx182 said:
hello, I have the same problem, but I see that this happend to me when I receive a call, that is no all the time but usually happen in incoming calls at night.
I have installed MIUI
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Click to collapse
OK, I THINK I MIGHT HAVE FOUND A SOLUTION!!!!!!!
I bought an Anker battery. After a while, it will start doing the random reboot things. The cool thing is, the Anker batteries come with an external charger. If I take the battery out of the phone and use the charger, it seems to "reset" the battery so it works fine for a while.
I'm startting to think there is an issue with the charging system on the phone - who knows.
thank!!!
Konowl said:
OK, I THINK I MIGHT HAVE FOUND A SOLUTION!!!!!!!
I bought an Anker battery. After a while, it will start doing the random reboot things. The cool thing is, the Anker batteries come with an external charger. If I take the battery out of the phone and use the charger, it seems to "reset" the battery so it works fine for a while.
I'm startting to think there is an issue with the charging system on the phone - who knows.
Click to expand...
Click to collapse
I'll prove it when i get one, because I have only the usb charger, thanks by the solution
One Quick Solution
Okay so this is just one quick solution for those specific people out there that have had random reboots on EVERY ROM they try. A good friend of mine had constant reboots even on modified stock ROMs like Revolution HD which I have never had rebooting issues. We noticed the battery was easily removed when taking off the backing so we inserted a paper index card on the bottom to decrease the gap and make the fit slightly tighter. We just cut an index card to about the size of an inch in length and the same width as the battery compartment and then folded it in an L shape inserted it in the bottom of the battery slot and his phone has seen nearly 0 reboots since doing this. Seems like a dumb issue but it is worth a try especially if your Amaze has taken some physical abuse.
Still having problems. No idea what to try anymore. Might have to bite the bullet and get another phone. Never again HTC.
Sent from my HTC_Amaze_4G using xda app-developers app
Wife had the same problems...
a little background of her Amaze issues:
- tmobile stock ICS ROM, not rooted, about 16 months old.
- after about a year random reboots begin and get more frequent, sometimes 6-7 times daily
- replaced with new Anker battery. problems go away for about 2 weeks
- after about a month, phone no longer charges (no orange light) using the original ac adapter and usb cable
- gave in and called HTC (from htc.com:United States/English/+1-866-449-8358/08:00 - 01:00 ET (7 days a week))
- got a RMA number and paid for shipping (~ $6 with Insurance at USPS) to Texas
- HTC returned her Amaze (same IMEI number), fixed under warranty. Not exactly sure what they replaced/fixed as they did not provide details.
If you're in a last resort type of situation, give them a call...you never know! Since being fixed, it's been rooted and NRG ICS Blue ROM and 4EXT recovery flashed, just like mine. All is great...for now... If Amaze dies again, not sure what phone to get next.