[Q] SGSII went through the wash, how to retrieve data? - Galaxy S II Q&A, Help & Troubleshooting

I accidentally left my phone in my pocket when doing laundry. I caught it pretty quickly, but none the less, it's no longer working.
I have a replacement coming but I have some photos and backups on the broken phone that I would like to retrieve.
I get no power to the phone and it doesn't connect to my computer.
The internal HDD is referred to as the internal SD. Does this mean it's like an SD card, and if I am able to take the phone apart, I should be able to access it like any other SD?
Any tips for how I could get the data off the phone before I have to return it would be much appreciated.

Afaik the internal disk is hardwired to the board, you may or may not be able to remove it (e.g. if soldered?) but I would rather bring it to a repair center and see what they can do?
Just out of curiosity, did you try and let it dry for a few days? Either in sunlight or speed things up with a hairdryer (not too close). I'm serious!
Once I had my phone (albeit not the SGS II) fall into water and it didn't work afterwards. A few days later, carefully trying to dry it to the best of my abilities it was working again. I admit it's a long shot but if you're extremely lucky it's worth giving it a try, no? The phone is broken anyways.

It fell in water on the 28th. I did the hair dryer and the rice trials. Didn't even try to turn it on for more than 24 hours.

Related

Water damaged Eris-android question not about fixing water issue

Ok so I dropped my Eris water the other day and it turns on but the touch screen stopped working. Thats fine, I just went back to my blackberry but is there a way to get info off of the phone. Since my touch screen does not work I can not get into the phone but I have numbers that were not saved, text messages, and other info on the phone that I need the touch screen to access. Is there any way to check my messages from the pc for android or recover them. Thanks
rllong1 said:
Ok so I dropped my Eris water the other day and it turns on but the touch screen stopped working. Thats fine, I just went back to my blackberry but is there a way to get info off of the phone. Since my touch screen does not work I can not get into the phone but I have numbers that were not saved, text messages, and other info on the phone that I need the touch screen to access. Is there any way to check my messages from the pc for android or recover them. Thanks
Click to expand...
Click to collapse
if its water dont give up it will come back leave it in a bag of rice to draw out the water
If you turned it on it's probably too late and is broken... if you really are optimistic try the rice but that only really works if the phone doesn't turn back on.
i have heard stories of these going into the wash cycle and coming back after a few days
rice doesnt actually work any better then just sitting your phone on a counter, dried corn actually does absorb humidity out of the air (alton brown actually went into a 10 minute long scientific rant on why this is)
have you tried the master application? i haven't myself, but i bet there are ways to pull data off using it.
Lemcott said:
rice doesnt actually work any better then just sitting your phone on a counter, dried corn actually does absorb humidity out of the air (alton brown actually went into a 10 minute long scientific rant on why this is)
have you tried the master application? i haven't myself, but i bet there are ways to pull data off using it.
Click to expand...
Click to collapse
Both dry rice AND dry corn do indeed pull moisture out of the air for sure.
It's just that most people have dried rice around their house, and most people do NOT have dried corn around their house.
I have had great experience with rice, and poor experience with the 'counter'. I definitely spilled coffee on my Eris last week (a lot), then pulled battery, rinsed it off with REGULAR water (because I didn't want the coffee to dry on there and ruin things), then wiped it quickly, shook it, and threw it in rice for a few hours. It has run 100% since.
I don't feel like leaving it on the counter would have brought that much success.
http://www.engadget.com/2007/06/20/how-to-clean-up-water-damaged-electronics-the-rice-bowl/
Neither here nor there, I suspect that uncooked rice is a better choice than 'out in the open'.
The most important thing with any wet electronics is probably NOT TO TURN IT ON while it's still wet. Wait at least 24 hours, either in rice, near a stove top, dried corn, or whatever you're going to use.
But DONT' turn it on. That won't make ANYthing better.
Good luck
LOL, you specificically indicated that your question was not about fixing water damage in the title of your post, and you got 5 replies about how to fix water damage.
If your phone was rooted, the easiest way to do what you are asking would be to find another rooted phone, and manually make a nandroid backup via adb, take the SD card out of your phone, put it in the other root phone, and restore that backup to that phone. This would only work if you had USB debugging turned on before the phone got wet.
If your phone was rooted, but you couldn't find another rooted phone to help you out, what you are asking is technically feasible, but far, far more time consuming: reverse engineer the data files for the apps in question. That sounds daunting, but is probably not as bad as it seems, as many of the phone apps use "sql_lite" databases, and text within the database files can be seen using a hex editor or the Unix command "strings"
If your phone is not rooted, I think you are SOL.
bftb0
Thanks for all your help guys. I turned my phone on because I didnt know not to turn it on LOL but I know now. I hope it will turn back on but thanks for your help guys about the data.
Google contacts (not the phone type) automagically upload to Google. And most data other than that should be saved on the SD card anyway.
If you used Google contacts and not phone contacts, login to gmail and goto contacts. They should be in there.
Can't you navigate with the trackball?

[Q] Disk drive not recognized - water damage

A little different issue here I think... Ill keep it as short as I can.
Running Viperom1.3 w RCmix kernel. All perfect until last night at 3am, when I dropped my Evo3D in a cup of water (no, not on purpose).
It was not plugged in or charging when this happened, but it was on.
I dried exterior, pulled battery, opened back, slightly lifted motherboard.
Using hairdryer on warm - low, slowly dried phone. Replaced all, booted, and it worked. Took apart again, and left it in front of fan for couple hours to make sure it all dried out.
All seemed fine today. Working like a champ. Sound, calls, etc all fine. Battery got low and plugged in charger. Got red/green blinking light. Bought new battery (since little color indicator inside phone/battery both show water damage). Still blinking. Did factory data wipe and it cleared that problem. Nandroided back to my Rom and all seemed fine but....
16gb sdcard wont show up when plugged in to computer. Dont get the "charge/disk drive" option. Just simply charges.
Went into settings and manually changed it to "d/d" but doesnt show up in computer.
Clicked/unclicked "ask me" box.
Checked/unchecked USB debugging.
Nandroid "mount sdcard" and computer still not recognizes it.
The card is visible in phones apps (root explorer, meridian, ringtones, etc) and all the files on the card are accessible.
Pulled card, replaced with another sdcard, reformatted within the phone, and same issue.
The cable Im using is the stock HTC cable. I also tried 2 other cables with the same result.
It seems to simply be stuck in charging mode. I dont know what else to try. Im not that knowledgable with adb, if that has anything to do with it. Im not against resetting the phone back to any state - maybe unrooting ?
I guess I should be happy that I even have a working phone after this, huh?
Any help would be appreciated. And of course, I did not get the extra insurance/warranty when I bought the phone (I know, I know...).
Thanks in advance.
I guess you can always load and remove stuff off it from a reader til someone can help figure out a better solution.
If you google micro sd card reader, they are like $6.
Hope that's a suitable temporary fix.
Good luck!
another temp solution would be to use an app called web sharing which i use a lot as not to hassle with a USB cable when i want to transfer files from the computer to my phone
WiFi Explorer, works Great! Also was a FREE app on Amazon app's the other day!
https://market.android.com/details?id=com.dooblou.WiFiFileExplorerPRO&hl=en
Also try Multi Mount, since app's can read the card, maybe Multi Mount will work...
https://market.android.com/details?id=com.rafoid.multimountsdcard.widget&feature=search_result
Your not completely dried out, a hair dryer won't do it. Take the back off the phone remove the battery and put it in a zip lock baggy filled with dry white rice. Let it set in there for 24 hours and the rice will absorb all the moisture safely. Never use a hair dryer, you may have fried something. If you have insurance I would make a claim now. The $100 deductible sucks, but at least you will have a phone that you know will work when you need it. Water damage is water damage and your phone will probably never work 100% again. Why do you think the put those water detectors in the phone in the first place??
Got the phone in a rice baggie now. Took the back off to help speed up the process. Hope this will take care of it.
If not, heres my question. Could this still be a software issue ?
Would unrooting it back to stock correct any error anymore than my wipe/rom re-install?
Thanks
Update.
Tried rice/baggie but didnt improve. It had already been a couple days working before I did the rice thing.
Everything else works perfectly on it, just the USB connection. Tried mounting the sdcard via TWRP and no luck. Flashed another ROM and didnt help.
I must assume since it ONLY stopped after the water dunk, that its a hardware screw up.
Have been using a Wi-fi file transfer program, and ordered a new phone through insurance, so Ill put this behind me. And cups of water away from me.
Thanks all
Received my replacement phone and all works well. Could never get the disk drive to function at all - it just charged. I used a wi-fi file explorer in the meantime, which worked well. Thanks again for all the suggestions.

Has your phone decided it wants to swim?

Today, my LG Optimus decieded to go for a swim. This helped me restore it to full functionality [except for some watermarks (How do I fix this? Please help.)]
Cant post links
wikihow .com/Save-a-Wet-Cell-Phone Read this BEFORE continuing. Now, assuming you've read this, followed the instructions and for most of this, your phone turns on. There may be errors. These may help even if your phone isnt wet.
1)My phone and other cant read/detect my SD Card.
Solution (Worked for me): Heat up the SD Card slot with your breath. Then heat up the SD Card in the same way. Or use a hair dryer. The reason to this is that it increases your SDs lifespan. You should be ok, but just in case, back up all of your data to a computer.
2) My phone wont charge.
Soulution (tested and works): Rub the copper connections on your phone and battery, while they are seperate of corse with a pin or other non eletric metal. If not, check your charger.
3)My phones sound stopped working.
Solution (tested and works): Rub a Q-Tip in the headphone part of your phone. As easy as it sounds, it works. If not, reboot your phone. I learned to reboot because your phone might think that your phone is connected to headphones.
Hope I helped, and if you need help with something else concerning your wet phone, Ill be sure to try and help.
Whatever you do:
Dont freeze the water or evaporate it. Evaporating it can have harmful effects, leaving behind harmful growths and give it a foggy screen. Freezing it into ice expands its mass, shoving delicate components out of the way.

V10 bootloop - morning surprise!

It happened... to ME!
I've been seeing these threads and MEANING to prepare - but never did and then it happened. Don't make my mistake, do your research now and be ready for the inevitable. Backup everything now and if you already backup, check to be sure that all your connections are still in place. I want to share as much info as I can at this point to hopefully help someone out of a pickle down the line.
First, the answer is yes, my phone bootlooped about 1 week out of warranty - this is systematic and too common to be a coincidence. Not happy with LG/Verizon, someone is responsible for this. Luckily, you have options.
Option 1:
You can go directly to LG and I've heard that they have extended the warranty for this issue. I entered my IMEI and sure enough the site confirmed that I was eligible for repair. Quoted 1-2 weeks but I did not go that route. If you'd like to though, here is the site - https://www.lgmobilerepair.com/request_repair
Option 2:
The extreme temperature "fixes" kind of maybe might work for you. If you didn't prepare and you're panicking, there might be a little hope. First thing you'll hear is freezer. Place your phone in a ziploc bag and then in the freezer for 15 to 30 minutes. Keep in mind that when you remove it, as it thaws out the condensation builds and you're phone will feel wet - felt very risky and didn't do a thing for me. Next thing you'll hear is extreme heat and you'll see some overkill that involves removing your motherboard after removing layers and layers and layers of phone parts. You'll then either place it in a low oven or place an iron on the parts. Those options both felt ridiculous to me, so I used my wife's hairdryer and guess what IT WORKED EVENTUALLY KIND OF FOR AWHILE! First step was to remove battery, then I started to heat the processor by heating the outside of the phone (that's right, didn't remove anything). The chips are in the top half of the phone so I took off the battery cover and removed the sim/SD cards and then let 'er rip on high speed and high heat. I moved the hair dryer around constantly and tried to approach from all sides. When the back was very hot to the touch I popped in the battery and powered the phone on. The bootlooping continued and then I flipped the phone over and aimed the dryer at the screen. Again, focus on the top half and either side of the phone as it continues to bootloop. If you're lucky as I was, you'll see the Verizon logo and the phone will start up. Now the balancing act begins, as far as I could tell the phone needs to be very hot but not TOO hot. That means you put the dryer down for about 5 minutes and then pick it up and heat for another 5 and ride the wave. All in all I was able to get solid stretches as long as 20 minutes to interact with the phone and backup. You can search Youtube for videos if you need proof - it can work.
Option 3:
Verizon. As I mentioned I was about a week out of warranty. I called though and jumped through the hoops of tech support and a warranty replacement was approved. I was told that as long as it's within 30 days of warranty, they'll usually be flexible. Remember though, if you go the Verizon route - they can charge you a $299 fee if you have any physical damage or modified software (so unroot if you need now and tidy up the outside/replace cracked screen/etc.
This whole experience SUCKED. I'm going to bed. Good luck friends.
I hope the replacement lasts long enough to see unlocked bootloader!!!!!!!!
I also just got into a boot loop a couple days ago. I feel your pain as I didn't backup anything.
Lowhari said:
I also just got into a boot loop a couple days ago. I feel your pain as I didn't backup anything.
Click to expand...
Click to collapse
Were you able to find a solution?
I've taken my LG V10 apart 3 or 4 times and baked it in the oven. Each time I raise the heat a little bit more. The latest round got me over 14 hours of use out of it. Additional things I did to try and lengthen the life of the phone included adding a dab of thermal paste to several of the larger chips (some guides on youtube for other LG phones offer this as a way to keep the phone from feeling so hot.)
Interestingly, when I took it apart again, I noticed that none of the thermal paste had pressed onto the corresponding heat shields or thermal pads. I can't help but think this is a bit of a design flaw. The major processor, the snapdragon, has what looks like a thermal pad that is supposed to press up against it, but it clearly does not connect, meaning all these chips that run hot sit in their own little ez bake oven, and the heat you feel when using the phone is nowhere near as intense as the heat being generated by the chips inside.
I understand that when a phone feels hot, it can be disconcerting, but if LG sacrificed the ability for this hardware to adequately disperse heat for the sake of a few degrees in the hand, that's a massive design flaw.
I got a replacement V10 from Verizon via chat by complaining about the Maps app not working, extreme battery discharge, and the phone getting really hot. All of which were very true. I had rebooted, cleared the cache, everything and the Maps app would just not work. It would show me being about half a mile from where I actually was. There was something legitimately wrong with the phone. I started off the chat by saying, "I'm having some problems with my V10 and heard the warranty has been extended due to bootloop issues as evidenced by the recent class action lawsuit file in California." The chat rep took about 5 minutes to research the extended warranty and I got my replacement phone the next day (I live about 5 miles from Vz's warehouse). I didn't wait for a bootloop. My wife's V10 bootlooped back in August 2016 one day. I had to put it in the freezer to get the data off as I didn't have it properly setup to backup texts and photos.
I use the Verizon Cloud app to backup text messages and OneDrive to backup photos. I like the OneDrive app to backup photos because that makes them easily accessible from a computer. And as much as possible on the SD card including the Camera storage location.
You can also run an LG Backup and save it to an SD card. I did that when I got the replacement phone. The LG Backup routine completely jacked up the text messages though. The backup takes a while. Most of the apps restored ok.
Mine finally died Thursday night during a file transfer from internal storage to my SD card. Got the phone sometime in November 2015. Plan is under my wife's name so she called and got no where with getting a replacement phone and ended up hanging up the phone.
I called about 10 minutes later, told tech support the phone would boot loop during a battery pull, attempting to enter safe mode and lastly trying to do a factory reset from system recovery. Tech basically said since I tried everything they'd just send me a new V10. Should be here Monday. Phone call took maybe 2 minutes tops.
... was actually surprised how easy it was.
EDIT: Might have had something to do with the fact that the lawsuit had dropped the same day I called, or near to it.

Recovering from dead phone

Hi Members,
I am an idiot and as a result am looking for some input from you folks
The story goes like this:
My wife and I are sitting in our bathtub, browsing stuff on our mobile phones. I accidentally dunk the tip of my phone (Essential PH1) including phone case and the credit cards in the case a little bit in the water. So I remove the case and cards to dry and drop the phone in the water to have my hands free. Somehow, out of some idiocracy, I assumed that the phone is fully waterproof. Well, as you are probably aware, it is not. "Funny" enough, the phone kept working while I was in the tub. When I got out of the tub I went on to charge it (it gave feedback that it started charging) and went to bed.
Coming back the next day, the phone is completely dead, most likely due to water damage. The phone itself is not such a huge loss. I personally loved it, but paid ~$300 for it, so its not the end of the world. However, the complete first year of my son's life in picture and video was on that phone and I am devastated by the thought to have lost that. I am hesitant to use a recovery company because besides the pictures of my son there is also, ahem, pictures *cough* of my wife. For the same reason I had disabled backup to cloud....
Now, my naive thought process is that the internal storage of the phone should be some kind of chip and - in my naive mind - shouldn't it be somehow viable to get that thing and solder it to some sort of raspberri-pi-or-whatever-board to access the data if the storage chip survived? Is there people with experience on such issues and have helpful suggestions?
Thanks in advance!
Max

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