Roaming problems - HTC EVO 3D

Lately I have noticed my phone going into roaming mode a lot. Sitting in my house today it went into roam. I live in town and get a good 4G signal when I turn it on. I should not be roaming. Here and there running around town I go into roaming too. If I try to make a call it tells me welcome to Verizon this account can not ne authenticated. it won't let me make a call. Now I know we roam on verizons towers but if i can't make a call when i actually need to because I am roaming I am gonna be pissed. If i try to send a text it gives me an error 64 as well. I have been rooted for about a month or longer and just started having problems.
My thought is it is some sort of security thing sprint has been doing to crack down on rooted devices that are forced to roam. I am not forcing mine into roam and have no intention to. Is there any suggestions I can try to keep from going into roam so much.
I live around Austin tx. Anyone else notice more roaming lately?
Sent from my PG86100 using XDA App

I had the same exact problem and searched for a solution for months. Call sprint, ignore everything they try to do to fix it and request an hlr refresh (or reload, reset, etc....). It's the only solution I found and is very easy provided you get the right rep. I've also heard its easier doing this over sprint chat on their website. Hope this helps!

There is a thread in the general section that has a few prls up. I had to switch mine a few times to get good signal back.

I know there are a few towers down in my area because of the storm. Sprint is taking their sweet time fixing them as well. I called a few times to submit a ticket and they always say they will call me back within 24-72 hours and never do. I always have to call back. Really bad customer service if you ask me! Sprint's network right now is a joke! It can't compare to Verizon or ATT in my area.

oohaylima said:
There is a thread in the general section that has a few prls up. I had to switch mine a few times to get good signal back.
Click to expand...
Click to collapse
What area are u in and which one worked best for u
Sent from my PG86100 using XDA App

I live in Fort Leonard Wood. 1115 worked best for me.

I have been having this problem as well. After about 2 weeks of constant phone calls to Sprint, multiple CHLR resets, and even an exhange, the new 1 does the same thing. It will work for a few days, then I'll go into a roaming area, and whamo, the Verizon lady tells me my phone cannot be authenticated! Funny thing is my original 4G, never roams in these areas, and when it does, it roams perfectly well...

Related

Verizon hybrid prl

I just loaded the hybrid prl to my phone and went from 1-2 bars about a quarter mile from a tower to 5-6 bars about a quarter Mike from a Verizon tower. This shows me that its not the phone that gets a bad signal, it is the service. I came from Verizon and I am used to everything working all the time, but on Sprint there are times a text won't go through. Does anyone know if I can do something to the phone to not show that I am roaming on Verizon now?
Sent from my PG86100 using Tapatalk
smalltownbird said:
I just loaded the hybrid prl to my phone and went from 1-2 bars about a quarter mile from a tower to 5-6 bars about a quarter Mike from a Verizon tower. This shows me that its not the phone that gets a bad signal, it is the service. I came from Verizon and I am used to everything working all the time, but on Sprint there are times a text won't go through. Does anyone know if I can do something to the phone to not show that I am roaming on Verizon now?
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
even if your phone shows ur not roaming it will on your bill and you will get kicked
what roaming? I thought sprint has free roaming?
This no longer the case?
Can you give me some info on how you changed to the verizon prl?
You can't hide that. Just like you can't hide your phone from 911. Verizon is aware of your number roaming. They will charge sprint for every minute and kilobyte you use. Since your are using verizon constantly, sprint will be charged a lot for your use. They will then, sooner rather than later, terminate your contract...and again soon. See it happen in these forums before.
Your brand new evo3d will then be without a service.
What do you expect? You can't root and bypass your way past everything. Sometimes you have to pay for stuff. Plus, sprint is the only unlimited data carrier left. If people continue to do as you are doing, and teether, etc...then that unlimited data may become limited.
OK. Two things I don't understand. PRL noob so go easy...
First, our phones automatically roam Verizon's towers for both cell service and 3G. Mine does it all the time. So why would we need another PRL? When the Sprint signal gets weak enough, it's going to use Verizon towers anyway.
Second, both Sprint and Verizon have had a "free roaming" agreement for over a year. The way it was explained to me at my local store, the agreement is that Sprint and Verizon both share towers so in the (less likely) situation where Verizon coverage is weak and there is a Sprint tower nearby, Verizon phones will actually roam on Sprint. The way it was explained to me: neither company is "renting time" from the other's towers so I don't think Sprint is paying out the wazoo (at all in fact) for Sprint customers roaming on Verizon towers.
Mike
mikeyxda said:
OK. Two things I don't understand. PRL noob so go easy...
First, our phones automatically roam Verizon's towers for both cell service and 3G. Mine does it all the time. So why would we need another PRL? When the Sprint signal gets weak enough, it's going to use Verizon towers anyway.
Second, both Sprint and Verizon have had a "free roaming" agreement for over a year. The way it was explained to me at my local store, the agreement is that Sprint and Verizon both share towers so in the (less likely) situation where Verizon coverage is weak and there is a Sprint tower nearby, Verizon phones will actually roam on Sprint. The way it was explained to me: neither company is "renting time" from the other's towers so I don't think Sprint is paying out the wazoo (at all in fact) for Sprint customers roaming on Verizon towers.
Mike
Click to expand...
Click to collapse
The PRL the OP put into place makes his phone roam on verizon constantly. A PRL serves as a handshake between the phone and the towers. Standard PRL looks for sprint towers, and if none are present it looks for verizon. The OP seems to have installed a prl that looks for verizon towers first.
You may be right about the free roam agreement, but sprint still cancels people's service if they are abusing this. Just happened in the Evo forums. There may be a free roam agreement, but verizon won't tolerate sprint customers exclusively using their bandwidth if they are not paying for it. They will then tell sprint that so and so number needs to be cut. Then sprint will send you a letter saying your contract is to be terminated on so and so date due to excess roaming. So, theoretically, this could happen to someone who has sprint, but lives in a sprint dead zone where they have to use verizon all the time.
Do it for long enough and they will cancel your service.
Where we live is a Sprint dead zone. Occasionally we do pick up the distant Sprint tower and my service says "Sprint" but I'd say at least 75% of the time my phone is using a Verizon tower since I work at home. Never got a spanking. Of course, I guess if I changed my PRL and they noticed I'm on all sorts of different Verizon towers (even where there is good Sprint coverage), maybe then they'd raise an eyebrow? I wonder if their setup is sophisticated enough to detect that you use Verizon towers all over town as opposed to using one particular tower all the time just because you live in a fringe area. Interesting.
What we really need is not a new PRL: we need the ability to change the phone's preferences so it switches to Verizon's towers earlier. For example, switch to Verizon towers ANY time the Verizon signal is better... not just when the Sprint signal becomes so weak it drops out.
Mike
FYI, they still send out free Airave's.
I'm not doing this to cheat Sprint. I can't even make a phone call at times and that can be dangerous and frustrating. I usually switch it to Verizon prl before work and back to Sprint in the evening. But I'm usually on WiFi all the time except at work. Today is day 30 or my 30 days. Maybe I should go back to Verizon
Sent from my PG86100 using Tapatalk
Ya i got one coming myself
Sent from my PG86100 using XDA App
chrischoi said:
FYI, they still send out free Airave's.
Click to expand...
Click to collapse
Yup.. I've got one, but haven't activated it yet... It kind of sux that I have to use my in-home broadband bandwidth to get decent service from Sprint.
Another thing that sux is that when I'm out on the water (Chesapeake Bay), Verizon has solid service where Sprint's service is spotty. Sprint's PRL is also set to NOT roam on these Verizon towers, causing a battery drain like there's no tomorrow.
Looks, like I might have to start using a Verizon PRL,when going out fishing..
smalltownbird said:
I'm not doing this to cheat Sprint. I can't even make a phone call at times and that can be dangerous and frustrating. I usually switch it to Verizon prl before work and back to Sprint in the evening. But I'm usually on WiFi all the time except at work. Today is day 30 or my 30 days. Maybe I should go back to Verizon
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
How are you switching PRLs? The ##PRL# EPST code doesn't seem to work for me.
Be careful with that Verizon PRL, after moths of using it, Sprint will call you and will cancel your account
Sent from my PG86100 using XDA App
Roaming data is not unlimited. So, if you roam every once in a while and pull down your latest email or check a map, etc., you'll be fine. If you're always on roaming data and pull too much data, you will be dropped. I've heard different numbers for the limits, but there is one.
Whatever happened to the ability to force roaming? On older devices we used to be able to pick "Sprint Only" "Automatic" and "Roaming".
I would always do that when I was getting crap Sprint signal.
I switched them using qpst. I have about 7 or 8 different prls saved to my computer I switch to to see what works the best.
Sent from my PG86100 using Tapatalk

Weak signal. What to do?

In my home I get horrible 3g speeds. So bad I have to use wifi. Where I work (outside) I get terrible service and bad 3g speeds. I called Sprint about this issue and was told that area has good (not great) but good coverage. They told me to bring the phone in to have it looked at. I know its not the phone because this was the same with my Hero. I just want to know what my options are. I honestly feel like they should put a discount on my bill or give me unlimited roaming. This is a very bad problem. I drop calls like its going out of style and 3g isnt even an option. As for 4g, nothing at all. This has been going on for a while and Im really getting fed up. Any ideas?
We are all in the same boat.
As soon as we get a radio update.
Pardon my ignorance because I'm not sure how it works or what hardware you need, but the Sprint Airave signal booster is supposed to work great. A friend of mine works at Sprint and was telling me that evidently it plugs into your wireless router??? and goes for around $100 bucks but he swears that he's getting full bars throughout his entire house including the basement. Might at least help while at home...
Technically we all have free roaming. We roam for free on Verizon's network so in theory, you should never drop a call if you have either Sprint or Verizon service where you are. I know it worked that way for me on the Evo 4G and once I turned off all the roaming guard crap on the 3vo, it seems about as good as my old Evo 4G. So have you gone into Settings, Wireless, Mobile Network, and turned off the roaming notification sound and made sure you turn OFF all roaming guards?
Edit: BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
i have the airave and it does work great, call sprint complain about the service and they should give you one for free
ubcwigwam said:
and goes for around $100 bucks
Click to expand...
Click to collapse
This one? Its $50 at Amazon:
http://www.amazon.com/Sprint-Airave/dp/B0035TLZ3O
Called Sprint about this and the guy said Sprint charges a $36 activation fee for this type of unit. Also supposedly it does use your minutes on your plan, and you can pay an additional $10 a month to get unlimited minutes while connected to the Airave
EVOLICIOUS said:
i have the airave and it does work great, call sprint complain about the service and they should give you one for free
Click to expand...
Click to collapse
I've heard of a bunch of people getting free airaves for having poor signal at home. Is it true that it only works for voice, though, not 3g? I can make and receive calls ok, but the 3g and 4g signals at my house are awful. And they have been for over a year. They were bad on my OG Evo. I just would like to be able to surf the net on my phone. Or, even, tether occasionally, if we loose power to the main network. Thanks.
EniGmA1987 said:
This one? Its $50 at Amazon:
http://www.amazon.com/Sprint-Airave/dp/B0035TLZ3O
Click to expand...
Click to collapse
i have had the airave since it was in existance. i was actually a tester for them before they went public. the one you linked it the old model 1X. the one you want is http://www.cnet.com/8301-17918_1-20014429-85.html
it is 3G capable. all and all a way better unit. if you call up explain your situation. for me what actually got me one many yrs ago was basically the truth. told them i am in a on cal field. i need my cell to ring when i am called no tgo to voicemail. if they could not provide me a way to fix it. i simply was going elsewhere. then i was offered to test a new device. ended up being the first airave. back then device was free and 4.99 a month which i was credited every month so was essentially free to me. now on the new one it is actually free per month 0 dollars. as long as you qualify.
its sprinnnnnt
Its definitely Sprint.. my company works with Sprint, and although they havn't said it was their problem, they are asking for all reports in our buildings of radio errors (network failure, data failure, can't make calls, text's come in with timestamp 4-5 minutes before the time they came in).
I personally thought it was the 3D, b/c I had a OG the day before and everything was fine, then I get to work and can't make calls with full signal. We have the sprint antanae's throughout our building, so something is up. It seems to only effect me at work though -- which is pleasantly located beneath the jet base flight path.
smarcin said:
I've heard of a bunch of people getting free airaves for having poor signal at home. Is it true that it only works for voice, though, not 3g? I can make and receive calls ok, but the 3g and 4g signals at my house are awful. And they have been for over a year. They were bad on my OG Evo. I just would like to be able to surf the net on my phone. Or, even, tether occasionally, if we loose power to the main network. Thanks.
Click to expand...
Click to collapse
If you get the Airvana which is the second version of the Airave, you will get 3G as well. I've had it ever since I had my first EVO. I'm in a great coverage area but for some reason, I don't get any signal in my apartment or about a 1/2 block in either direction from my apartment.
The Airave works great. Whether or not you can get one free (normally $99 + $5 per month) depends on your situation and if you convince them its the right thing to do. I had to talk to 4 supervisors and a manager before they agreed to give it to me for free.
I got an Airave for free, just dialed 611 and talked to a rep, said I had to stand by a window or go outside to avoid dropping calls. Didn't have a problem getting one, the rep agreed that would solve the issue. Works wonders in the house.
Sent from my PG86100 using Tapatalk
spencer88 said:
I got an Airave for free, just dialed 611 and talked to a rep, said I had to stand by a window or go outside to avoid dropping calls. Didn't have a problem getting one, the rep agreed that would solve the issue. Works wonders in the house.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Kinda sad that you need a airave or to go outside just to make a phone call. Did you tell sprint its 2011 ?
1. Yes there's a huge issue in terms of 3G speeds that have been going on since the Evo came out. There are more users on their network but they haven't expanded it. I took the issue so far that I was talking to people "From the Office of Dan Hesse" (Yes, I'm serious. I still have the voicemails and emails). It took them a while to go from "It might be your phone" to "OK, it's probably not your phone" to "The network in your area is crowded" to "Ok the network is overloaded everywhere". They promised me it would be fixed by May (this was going on since this past January). I used to get 1.5 Mbps 3G speeds and 15 (YES 15) Mbps 4G speeds, but now I'm lucky if I hit 500 Kbps on 3G and 4 Mbps on 4G.
And yes, they will send you an Airave. My internet bandwidth wasn't enough to support my Vonage VOIP modem and the Airave, so I put it aside. What they don't tell you is that if you don't use it for 3 months, you have to send it back or you owe them $200 (or $150, I forgot). You can always ask for it again later, but it's kind of grimy they don't tell you that. I got a surprise phone call about it. The good thing about the Airave is that after it's on your account, you can make it so that anyone can use it or you can limit it to certain phone numbers (like you and your family, for example). It does 5 calls at once tops. The BAD thing about it is that it will use your pool of minutes even if your calling a mobile number (free mobile to mobile doesn't apply).
And yes it does 3G. I HATE this about Sprint, but they're the cheapest carrier, which is why I put up with them. Also I just applied for a job with them; just waiting for the paperwork to go through on their end.
The alternative to the Airave is to download an app called Roam Control from the Market. Yeah it's like $4 but you don't need root to use it on the 3D. It lets you force roaming. But beware:
Sprint's roaming rule is this: If more than half the total minutes you use in a billing cycle are roaming minutes, for 3 months in a row, you'll get a warning letter in the mail. Do it again and they'll terminate you. Data I'm not sure, but being more expensive to them than voice, I'm gonna say don't go crazy. Also when you roam, even though it says 3G, you're on 1x.
I have thought about asking for an Airave, just havent gotten around to it. As for roaming, what people need to understand is that it really isnt free. When you roam mobile to mobile (which normally is free), eventually they start using your anytime minutes. When I had my Hero (rooted) I was able to set it to roam all the time, and I was on the phone a good 2 hours a day. Next thing I know, I had a $600 phone bill. I was told that if you use it excessively, they start to use your anytime minutes. I thought this was retarded since just about every call one makes, is to another mobile phone. I really just want them to give me unlimited roaming and Ill be set. Gonna give them a call eithher today or tomorrow and see what can be done. Airave will help me at home, but not on the road.
The Airave does have 3G but really, what's the point? It hooks to your internet router which probably has WiFi anyway so you might as well just connect via WiFi. We checked the 3G speeds on the Airave and got about 600/900. Connected to the same WiFi router, you get 17,000 and 2,000.
Mike
mikeyxda said:
Technically we all have free roaming. We roam for free on Verizon's network so in theory, you should never drop a call if you have either Sprint or Verizon service where you are. I know it worked that way for me on the Evo 4G and once I turned off all the roaming guard crap on the 3vo, it seems about as good as my old Evo 4G. So have you gone into Settings, Wireless, Mobile Network, and turned off the roaming notification sound and made sure you turn OFF all roaming guards?
Edit: BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
Click to expand...
Click to collapse
Just a tid-bit about roaming. Yes, it's free to roam, but I sometimes get stuck between a rock and a hard place with signal where it picks up the most faint Sprint signal, which is so weak that nothing works, but enough to not roam to VZ's network. Not much you can do about that if that happens to you.
What I just got, but haven't spent much time with yet is RoamControl (paid app in market). It allows you to force roaming and works without root on the Evo 3D. Though, I do want to say word of warning that Sprint can drop you from their service all together if you abuse the roaming. Not sure what the rules are about it, but word of warning.
mikeyxda said:
Technically we all have free roaming. We roam for free on Verizon's network so in theory, you should never drop a call if you have either Sprint or Verizon service where you are. I know it worked that way for me on the Evo 4G and once I turned off all the roaming guard crap on the 3vo, it seems about as good as my old Evo 4G. So have you gone into Settings, Wireless, Mobile Network, and turned off the roaming notification sound and made sure you turn OFF all roaming guards?
Edit: BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
Click to expand...
Click to collapse
What did you change in the settings? I've been looking to make the roaming popup go away, but I couldn't get it to go away on my OG Evo either...
ubcwigwam said:
Pardon my ignorance because I'm not sure how it works or what hardware you need, but the Sprint Airave signal booster is supposed to work great. A friend of mine works at Sprint and was telling me that evidently it plugs into your wireless router??? and goes for around $100 bucks but he swears that he's getting full bars throughout his entire house including the basement. Might at least help while at home...
Click to expand...
Click to collapse
The Airave broadcasts it's own CDMA signal, and connects to your internet connection to route calls. If you call Sprint and complain about coverage, they'll usually give you an Airave for free with free service. I've got one (Airvana w/3G), and it works excellent.
mikeyxda said:
BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
Click to expand...
Click to collapse
no problem with brain cancer either i bet
Ryan00 said:
Kinda sad that you need a airave or to go outside just to make a phone call. Did you tell sprint its 2011 ?
Click to expand...
Click to collapse
We get coverage in the house, but it's a low signal with the occasional dropped call. The airave assures that we don't have any dropped calls.
Sent from my PG86100 using Tapatalk

Ok. So heres my problem...Calls and texts

Photon wont get all my calls and the texts come through in batches.
Store cant replicate the problem. 2 other phones on my account and in the same house work fine. Both are EVO's.
Evo's run CM7.2, Photon is stock.
Tech support says its a network issue. I call BS. Tech support nor the store even wanna troubleshoot the phone. They both wanna blame it on network issues for either the iphone, LTE migration, swamped towers and even the airport i live a stones throw from.
Yes...The airport.
So where should i go from here?
Have you tried to reset all data connections?
##72786# but you must know your msl
To complete that step.
Sent from my MB855 using Tapatalk 2
Ive hard reset the phone twice. one of those was an sbf.
Everytime I've personally ever had it happen to me or heard of this happening(with batch texts like that where theyll come in packs) is when there is just poor reception and it will do that.. Although if you have several other Sprint devices in same building that aren't doing that not sure what to tell you. If it is mainly/only happening at your house I'd call Sprint and have them send you out an Airave. They've been known to do it for free and no monthly fee sometimes. Ive got one in my house and it lights up my entire house and then some with rock solid coverage. Does it only do it around your house? Or everywhere no matter where your at? If it's only when at your house its most likely just a network issue..
Do you happen to have Google Voice installed? I had that problem when it was installed.
Sent from my MB855 using Tapatalk 2
After about 2 hours and 7 people they finally decided to troubleshoot the phone. Turns out it's no longer talking to towers correctly. New phone on the way.
Signal in my house is amazing. I can see the tower I connect to. Never less than 4 bars.
I also have an airave box free from sprint in case signal ever goes down for any reason but it's not plugged in unless I need it.
No I do not.

No Data in Dallas works fine on non lte phone

Today I lost all data. Sprint says it is because they are updating their towers. Should I have this problem all over Dallas? My wifes phone works fine. Spent an hour with tech no luck. I went to the Sprint store and they just said people have been coming in all day.
My two friends with the same phone have no issues and one other with a rooted phone has issues. I hope I didn't lose data because I rooted my phone.
Any one else having these issues?
You can be certain that it isn't the rooting itself that would cause your data issue. Try going into your settings>Mobile Network: and where it says "Network Mode" select it and choose "CDMA Only" and see if you can connect then. With network vision being so close I would image alot of strange things are going on in those areas (im in the atlanta market but havent experience and problems). And one guess I have is since data is fine on a non LTE-device, it's almost CERTAINLY a tower work kind of error. Our phones (lte phones) have different PRL's than non LTE phones so our phones choose what towers to connect to , and how to connect to them, differently. I'm sure this will be remedied extremely soon. probably fine by the time you wake up in the morning.
Im in Grapevine/colleyville and I frequently loose data for a sec, but not long periods of time. It's cause of the lte roll out. Should be all good on july 15th
Thanks guys, puts my mind at ease. Can't wait til it's here.
Live in Dallas work in grapevine, same issues. Hoping 15th roll out solves everything, luckily I'm on WiFi at home and work so its not overly unbearable. Grapevine however I have trouble with text sometimes.
Sent from my EVO using xda premium
Im actually having the same issue here in Houston. If network mode is set to LTE/CDMA, i get no data. Still shows 3G, but the arrows that show receive/transmit show the transmit arrow solid. Where if I change my network mode to CDMA only, data works fine.
So HOPEFULLY it is as suggested, tower work due to Network Vision. Fingers crossed!
Yeah I have the same problem . I loose data complety . Sprint said it should work. I don't know if its the phone prl or the towers . I also heard a few people say it was happening to people with rooted phones but I really don't know . I live in fort worth and loose data 20 plus times a day .
Sent from my EVO using xda premium
I wish my data was turning off and on...I have none at all. So werid. It was supposed to be fixed by today according to tech support at sprint. After another hour on the phone ...no dice.
jbejarano said:
Im actually having the same issue here in Houston. If network mode is set to LTE/CDMA, i get no data. Still shows 3G, but the arrows that show receive/transmit show the transmit arrow solid. Where if I change my network mode to CDMA only, data works fine.
So HOPEFULLY it is as suggested, tower work due to Network Vision. Fingers crossed!
Click to expand...
Click to collapse
When I change my data to CDMA only I dont even get the 3g icon and sill no data.
parmend said:
Yeah I have the same problem . I loose data complety . Sprint said it should work. I don't know if its the phone prl or the towers . I also heard a few people say it was happening to people with rooted phones but I really don't know . I live in fort worth and loose data 20 plus times a day .
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Same issue in Austin. The CS rep I'm talking to speculates it might be tied to the storms in the NE/midwest.
I'm also getting errors updating my PRL and profile.
On hold with tech support right now. Once I'm done, I'll try setting my network mode to CDMA only and see if that helps.
Well today i had no signal and everyone i know had no signal we all have sprint. Sprint said as we speak they were working on the vision project for the towers for lte and from what i read online today was they day they were working in my area. The plan for lte was to start with the small towns around Chicago and then chicago last so people in Chicago could pick up signals from near by areas until the towers in Chicago get updated. Theres more cell towers in chicago alone then the rest of illinois combined so this make perfect since. I'm from Rockford Illinois and i have horrible 3g speeds. Hoping they flip this lte switch soon.
Sent from my EVO using XDA Premium App
Things are working for me again. Sprint tech guy had me dial ##72786# and input the password 033322. From their, he had me hit menu and reset.
The phone rebooted and reactivated. Then I updated my profile and prl. Those failed the first few times, but they worked when I set the network mode to cdma only. Switched back to cdma/lte and everything's back to normal.
The tech did confirm that we were feeling echoes of the network disruption (due to a storm) in the northeast.
I live in Richardson and work in Plano. No 3G issues anywhere for me. Including going into downtown Dallas yesterday and today.
zisix said:
I live in Richardson and work in Plano. No 3G issues anywhere for me. Including going into downtown Dallas yesterday and today.
Click to expand...
Click to collapse
Are you rooted?
Sent from my EVO using xda premium
Titanium back up, Nandroid and problem solved.
Live in McKinney, was in Dallas earlier today and lost all data. Yes, I am rooted. Where I live though, towers have been up and down the last two weeks and it's getting aggravating.
rkjg24 said:
Live in McKinney, was in Dallas earlier today and lost all data. Yes, I am rooted. Where I live though, towers have been up and down the last two weeks and it's getting aggravating.
Click to expand...
Click to collapse
Yeah the phone is almost unusable. I don't know if its the phone or the work on the towers. I've tried the cdma only option and its still a no go .
Sent from my EVO using xda premium
Mine fixed on it's own last night. So I guess it's random rooted our not.
Sent from my eVo LTE
parmend said:
Are you rooted?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Yes. Not HTCDev or S-Off though.
shockwaveaz said:
Today I lost all data. Sprint says it is because they are updating their towers. Should I have this problem all over Dallas? My wifes phone works fine. Spent an hour with tech no luck. I went to the Sprint store and they just said people have been coming in all day.
My two friends with the same phone have no issues and one other with a rooted phone has issues. I hope I didn't lose data because I rooted my phone.
Any one else having these issues?
Click to expand...
Click to collapse
Mine did that the first night I had it for a few ours. Had no signal at all. Went to bed and in am it was back to normal. Is your roaming on? Turn it on once and see if you get a signal and data. I was able to when I had no signal with sprint only on
rockin my EVO 4G LTE

Constant Dropped Calls, Help!

I've had my Evo LTE since launch, and have had call issues since the beginning. I came from the OG Evo, and knew Sprint had bad coverage in some areas around me; but this has been much much worse. I would say 4 out 5 calls drop immediately upon connection. I will have half or more signal when I call and as soon as it connects it drops off and I look and there are 0 bars. Oh, I'm also not in a town which has the updated network/LTE. I had done the HTC Unlock immediately, so I was nervous about trying to take my phone back. But thanks to this amazing guide, I can get it back to stock. Has anyone else had issues like this fixed by getting a new phone?
My main question is who do I take it back to? I have the BB Black Tie insurance, so I was thinking that would be easiest/quickest exchange. But I wasn't sure how they would react since there is nothing visibly wrong with the phone. And I'm sure as soon as I get in Best Buy it will work flawlessly .
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
I constantly get "no data connection" when I have 3 bars (not roaming) :/
have try doing a service reset? ##72786#
HTC EVO LTE
iamkoza said:
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
Click to expand...
Click to collapse
No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
luisrod03 said:
have try doing a service reset? ##72786#
Click to expand...
Click to collapse
I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
stewie63 said:
No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
Click to expand...
Click to collapse
yeah its ok....the ##72786# it's going to reset your data and voice...as soon as you put the ##72786# on your phone is going to ask for the msl enter it then press menu and reset....your phone is going to reboot and run the hands-free activation...just let it run and test it out see if it works
HTC EVO LTE
What part of Oklahoma?
Sent from my EVO using xda app-developers app
Tulsa
I'm in north okc and have the exact same issue. I've been in numerous lengthy phone calls with sprint about this and I'm on my second phone to no avail. My girls phone is the same. This phone does not like the okc area whatsoever. I remember my 3d was the same. I am currently at the point of leaving sprint for this. I love this phone but its driving me crazy. And let's not get into peak hours data drop.... I'm so frustrated with sprint right now.
Sent from my EVO using Tapatalk 2
Well, I think I'm going to go back full stock tomorrow and run it by a Sprint repair store. Guys in IRC channel recommended I have them check my radios. I work with a guy who has a Samsung on Sprint and doesn't have great signal, but better than mine! I'm so torn right now, I know if i switched to Verizon I'd have great LTE signal all over town, but I wanted to support Sprint and see if they could fix their network. Now I'm regretting it but stuck in contract. But then again if I were to switch, there aren't really any phones I'm interested in on Verizon...
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
Sent from my EVO using Tapatalk 2
lawnguy said:
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Send it in to htc and have them fix it. They warranty it for a year.
I had one that dropped calls but my second one is perfect.
Well, I'm going to try to get to the Sprint store later this afternoon. Will update here with result. If it's just their **** network, think they might let me out of contract if I ***** enough? If they do, then where do I go? I freaking love this phone, but if it can't make phone calls I can't keep it...
--Update--
I went to a Sprint store on Saturday to see what they said. As soon as I mentioned dropped calls and crappy speeds he started apologizing. Evidently they have begun the network update in Oklahoma, which means that a lot of towers are down or not at normal capacity. He said this has been going on most of the year and that the network should be back at normal capacity by the end of the year. He also said he had heard LTE by June-July of 2013, but was just a rumor. He reset my profile and PRL and said it might help. I'm going to stick it out as of now and hope they can produce a solid LTE network. I do really love Sprint and their fight for unlimited data, just hope they keep it up.
Dropped Calls
I, too, have had terrible luck with calls dropping with this phone. I was on the OG EVO and did not have these issues at all. From looking at this site s4gru.com I do not believe that my area (Indy) should be under any network updating as of yet. However, it also looks like Oklahoma should not be, either - so maybe they started early
In the end...my old EVO did not have issues up to the day I upgraded, and the new EVO has had issues since day 1. I do not believe this is a network issue, but more of a hardware/radio/phone design issue. I hoped the newest updates (including radio) would help, but I am still dropping calls way too often.

Categories

Resources