[Q] have you gotten random restarts? - Motorola Photon 4G

I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
EDIT: 9/29/2011
I've had the phone for about 2 weeks now. The past week, I've not had any restarts. Don't know what's changed. I think there was an OTA update about last week. I"ve been using it as much as I had been - web browser, angry birds, email, etc...
Oh, about last week I also re-seated the battery. Don't know if that does anything, since the battery seem like it was seated fine. But someone recommended it. Could just be a fluke.
So, one way or another, the random restarts seem to have solved itself.

Me also
Had mine for about a week and has rebooted at least 5 times. Phone seems to hang and then rebooted.
I am coming from an EVO which never had these problems. Thought about trying a Samsung or another Photon

Yea, just yesterday when I was using my flashlight app for a few minutes. It has mostly happened when I used the led flash as a flashlight. It doesn't matter which app I use, it just restarts sometimes.
And also when I was playing a game today.

coachclass said:
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
Click to expand...
Click to collapse
Had mine for over 2 weeks without any random restarts
Sent from my MZ604 using xda premium

Had mine over a month, no problems at all.
Sent from my MB855 using Tapatalk

I have had mine for over a month also and have had one restart..... but then again every phone I have ever had restarted on its own at some point. By far this has been the best phone yet.

Had restarts and a few lock ups everyday. Got a replacement and no issues since.
Sent from my MB855 using XDA App

None for me after 3 weeks.
My EVO 3D used to do it once in a while when it would lose a signal.

Those who don't have random restarts hardly at all...are you installing apps and using the phone fairly heavily?
I'm wondering if this is a hardware of software issue.

Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk

I have a lot of software installed and use the phone heavily, I am running stock unrooted rom.

cornelious2 said:
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
Exactly. I've only had one random restart, after the OTA, but I chalk it up to the heat wave where I was working. Poor Mo-Pho got up to 119 degrees.
I would also suggest a factory reset and wipe of the internal SD, a lot of times the testing of each phone before they're put in the box can cause issues.
Pew! Pew! Pew! From my Mo-Pho!
http://android-gz.com

no problems here. love this phone!

Me I am facing this issue since I got the phone I am at that point of replace the unit or order other phone!
What do you think?
I am really so pissed how is that you see only good comments on this phone and no body mention this known issue on thos youtubbie crappy videos...
I cant believe that I paid good money for this phone and I am not the only one with the issue. Sad thing no body know if this is HW or Sorftware!
I have no problem fixing the software... we really need the hackers spending some time debugging this issue.

Had my phone for a month, and have had 3. I am a heavy user so I expect it. Best phone I ever had.
Sent from my MoPho using the XDA Premium app

Same has been happening to my friends phone
Sent from my MB855 using xda premium

Ive had my phone for about a month, probably had 7 or 8 restarts total since I got it, two in one day during the first week but it seems better after the second OTA update. For the past two weeks I've only had two restarts. Each time it restarted I was playing angry birds and had let the phone got to sleep while in the middle of playing. When I woke it up it restarted. Sounds software related to me. Im rooted but not unlocked. I love this phone!

I get over 1 a day. Its sad. Def gonna get a replacement when I get the time
Sent from my MB855 using Tapatalk

I get atleast one a day. I don't notice because at home I set my phone down a lot. It gets worse when im on the phone surfing the web. Then it seems to do it more often. Yesterday it rebooted three times in one hour. It gets annoying but im past my 30 days to return plus Sprint doesn't have any other phone that interests me.
Sent from my Photon.

I have the reboot issue, but I have narrowed it down. DEVS TAKE A LOOK!!
So far I can get a 100% repro of this issue if
1. I am on WIFI for DATA and make or receive a call.
2. then leave WIFI area and attempt to call out, TXT or use 3G data.
3. phone will reboot every time when that occurs.
60% repro of reboot issue with the fallowing.
1. make or receive call with WIFI on but not attached to network.
2. go into WIFI range of a known(not new!) WIFI hotspot and phone attaches to WIFI on it's own.(this will sometimes cause the WIFI, 3G, and phone signal to all appear in the task bar at the same time)
3. make a phone call, txt or turn off WIFI then attempt to use 3G data and phone will reboot.
Also this is VERY IMPORTANT!! The conditions above will not cause the reboot on it's own. If you have data updates off or leave WIFI off all day then you might never see this. Also VERY important if you receive a call when attached to WIFI and then use your phone for data only you will not get the reboot right away it may take upto 30-40 min. Also important, if you attempt to do either repro above via making a phone call you will see the dialer get stuck at "connecting" in the upper left hand side, but it will never go to "connected" and hitting anything on the dialer or the back button will not help only home, but you will notice nothing on the phone will work anymore. This will ultimately lead to a reboot!
Here is the problem as I have trouble shot the living crap out of this and it seem that either the voice/3G radio is locking up or the dialer is crapping out.
Also on a side note that when the dialer is stuck on "connecting" if you force stop the dialer it does nothing, but if you force stop the "dialer storage" it will kill the dialer, but you will still get a reboot at some point after that.
So now we know where to look at for this issue. Can any of the devs look into this as I am not sure where to go from here, but this IS the problem everyone is seeing and can be hardware or software.

Related

3G Randomly Disappearing after Froyo

This is really killing me, someone please help lol heres how it goes
On boot, takes a good bit for the 3G icon to appear, eventually Phone has 3G icon gray with arrows then switches to D [still gray], i click something like a browser or Slack Radio it goes to connect and if its fast enough it does [icon changes to RED/GREEN arrows] but usually its a gray D, then the icon disappears completely. After about 60 seconds or so the icon reappears and I can continuing surfing the net/listen to music..etc. Then after about a song or 2 this happens all over again. Im in place with good reception and i just dont know what could be going on here. I tried pulling battery, doing the *228 option 2...anyone know how i can fix this
just tried hard reset, no dice
A nice excuse to call verizon and get a replacement device (most likely for free).
I've called them, they try and shoot me over to Samsung, samsung trying to tell me to get a hold of my 3G service provider...verizon did tell me i was due to upgrade, but i love this phone (when 3G worked) i just dont understand what froyo did, when im downloading stuff it works fine, but as soon as I stop and try to access something use 3G i have to wait for the 3G to "reboot" so to speak cuz thats when it disappears for minute, then comes back for me to use...but with streaming music you can see how this is an issue
I was having this same problem when they were pushing the EA28 update a couple of weeks ago which never successfully updated to my device I might add. I went into the Verizon store and after the rep spent about 10min on the phone with whoever.... Told me they were sending me a new phone. Received new phone with the EA28 update already installed 3G and all data worked GREAT! Attempted the Froyo update 6 times yesterday all unsuccessful and now the new phone I have is having the exact same problems with data connection. Comments and ideas would be appreciated. But ya better believe I'm goin into Verizon if the update attempt I'm doing now doesnt work.
I'd get another replacement from verizon tbh. If then it still doesn't resolve your issues ask to speak with a manager and tell him your situation. They might hook you up with a free upgrade.
Im going to go down to the store so I can get a face to face and show them whats happening. I mean i just wanted to make sure this wasnt some new thing on Froyo that im not understanding. I see it goes "D" [dormant] but it shouldnt disappear and take a minute to start up and let me use it right...thats poppycock!
Are you using "juice defender" by any chance?
Sent from my SCH-I500 using XDA App
You're lucky that yours just takes a minute to re-establish the connection, mine will just keep giving me network errors and telling me to check network access ect., depending on what app/service I am trying to connect. Exactly the same things that happened when the EA28 updates kept failing on my last phone only 2weeks ago. Also the Froyo update that says will take 15min to download takes over an hour even though my 3g stays on constantly when downloading from Verizon.
Terror_1 said:
Are you using "juice defender" by any chance?
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Had it installed [but not in use] when I updated to Froyo, but I just did a hard reset and am still getting issues...
...my Froyo update came in in about a 1/2 hour or so, no drop issues ever when I was on 2.1, my 3G icon stayed in the status bar even when I was out of service range [it would go in to 1X] but on froyo its just disappearing no matter where i am]
This crap has happened ever since the first "froyo" modem leak for me (but not like I could call vzw and complain though until now) and had to resort to using the DL09 modem to increase my usage reliability by a small percentage. This crappy service only seems to affect people in certain regions, you all see where I live (look to the left) and you guys should update your profiles to reflect at least a region. I odin'd all the way to stock and did the ota's to froyo and ran stock froyo for 2 days with the same old ****ty results. I did get a replacement (in february) and still got the same exact dBm signal levels and data speeds at home that I had with the other device. But the voice mails with no missed calls and bulk texts and data lockups are really getting on my ****in' nerves. I'm so glad they finally did the ota cause I can guarantee that the issue will be wide spread in various regions. I spend all day driving around in a work truck with a coworker that has an epic (sprint) and he has absolute perfection in his service everywhere throughout the city. At the end of a 10 hour day I will have rebooted twice and have tws at 47% coworkers tws will be at 1% and he pays $35 less for unlimited everything, which is a kick in head too. Pondering etf to maintain my sanity and not be worried that my 70 year old mother is trying to call me with an emergency and having my **** go to voicemail. Now on to customer service to build a case. Ugh, pissed off rant over.
*edit* I use no juice defenders no task killers no set cpu or anything even remotely close to apps of that nature.
good day.
Not running juice defender or anything else for that matter, my phone is basically stock out of the box right now other than CWM 2.5.1, un-rooted. I did flash super user to phone after I received it, and that still appears in my apps list after factory reset but I am not rooted.
I've spent at least 8-10 hours [combined] searching the internet for issues like mine with the disappearing act the 3G icon is putting on, and i've noticed it to be a Froyo issue [even saw some complains on the Incredible on froyo and even on different networks other than verizon]. I'm not 100% sure its a Froyo bug, but either way it doesnt seem to affect everyone. I stream music a lot and i can't be having this damn 3G disappear on me and always reconnecting after like every 2 songs.....im off to verizon, i'll let you know what happens [tho they are prob going to offer me some kinda upgrade like they did on the phone, but i was happy with this phone at 2.1 and overall still am, i just want my 3G to stop glitching!]
qwiktune said:
I've spent at least 8-10 hours [combined] searching the internet for issues like mine with the disappearing act the 3G icon is putting on, and i've noticed it to be a Froyo issue [even saw some complains on the Incredible on froyo and even on different networks other than verizon]. I'm not 100% sure its a Froyo bug, but either way it doesnt seem to affect everyone. I stream music a lot and i can't be having this damn 3G disappear on me and always reconnecting after like every 2 songs.....im off to verizon, i'll let you know what happens [tho they are prob going to offer me some kinda upgrade like they did on the phone, but i was happy with this phone at 2.1 and overall still am, i just want my 3G to stop glitching!]
Click to expand...
Click to collapse
I agree, just want my 3G to work the way it is suppose to. Dont really want an upgrade because I've never really gotten an upgrade that I actually thought was an UP-Grade. *From Verizon anyway* Still downloading software update, been well over an hour and at 73%. At this rate Verizon store will be closed by the time I'm done with this update attempt.
"UPDATE FAILED or INCOMPLETE. reason: IP_START_UPDATE" Anybody know the possible causes of this failure?
Sounds like you are indeed losing your IP address. I have also had sporadic problems but they seem to be in low service areas. Typically I remain stationary and use local wifi so it is unconfirmed.
Sent from my SCH-I500 using XDA App
Just got back from Verizon, non of the techs could figure it out, i got this phone awhile back from a friend [so naturally theres no warrenty..etc] so im stuck gonna have to hit craigslist and such to find a new one, then sell this one i guess
FINALLY FOUND A FIX [or should i say it found its way to me thanks to myself posting this issue on multiple forums lol] I can confirm that method 2 has worked for me. Dont just dial *228 with fascinate already activated, you have to remove the service completely [by activating another phone is how i did it] then reactivate it and you should be good to go. Heres a write up.
http://mobiletech.knguyentu.com/2011/04/samsung-fascinate-random-3g-disconnect.html
I just started haveing this problem when I went on the Comm. ROM
I was fine before that so I am really confused.
update:
So I did option 2 in the above post and it fixed it.
MSHancock said:
I just started haveing this problem when I went on the Comm. ROM
I was fine before that so I am really confused.
update:
So I did option 2 in the above post and it fixed it.
Click to expand...
Click to collapse
Glad to hear it, i know how frustrating it is not knowing what is going on or how to fix it. I searched since Froyo OTA looking for an answer, luckily someone saw my plight and gave me that link as well so i thought i'd share it on all the android forums i have a name on. Cuz doin this never occurred to me and i tried everything else lol

POLL: Evo 3d with freezing or random reboot

I'd like to get an idea of how many Evo 3d users have experienced freezing or random rebooting issues with their phones. I'm not talking about reboots caused by shady apps but random ones.
I want to see how widespread the issue is.
Not once here.
I have had one reboot, and a couple freezes. The reboot was while playing Gun Bros, the freeze was trying to get into the camera from the lockscreen. It went into camera app fine but I switched to 3D to fast. I find that letting the camera load then switching to 3D I have no issues.
Mine has frozen 3 times not a big deal really.
don't forget to bring a towel!
Mine froze or just went to black screen and became unresponsive 3 times a day.. just exchanged for a new one yesterday.... The store manager said his cousins does the same thing ...
He then called the rancho Santa margarita store that is a high traffic store/other service and repair and that manager said they saw and exchanged 8 phones yesterday by 3pm for freezing and rebooting issue
Sent from my PG86100 using XDA Premium App
Mine started the second day I had it. Would reboot probably 5-10 times per day, but it seemed more prone to doing it when the battery was less than 50% full. Maybe the current draw exceeds the supply for whatever reason.
Anyway I got mine through the Sprint website, so I had to deal with telesales to get a new phone sent. Just had to do some troubleshooting on the phone with them. When they were convinced it was a hardware problem, they overnighted me a new phone. I've only had it a day so far, but no reboots yet (knock on wood).
Like the 4th day I had mine, I started getting freezing and random reboots, there was a period of about 24 hours where I was unable to use the phone because everything I did made it reboot instantly. I made an appointment and was going to go the the sprint store to have it replaced, but then it stopped with the random reboots. I haven't had a random reboot in over a month now. For what its worth it seemed like my hotmail account wasn't syncing properly and I think it had something to do with the random reboots, I deleted the account and added it again and everything is fine now
Had mine for about a week now with no reboots...Iv gotten the black screen a couple times but just pressed the home button and was fine....
Sent from my PG86100 using XDA Premium App
I've had mine for three weeks now and had one reboot the first week. It does sometimes become unresponsive for a few seconds. Doesn't do it often, but I was thinking about switching it.
The results would seem to suggest that at least a decent number of these rebooting phones are only doing it from some buggy software. I don't believe so many phones could have faulty hardware.
Today mine rebooted when I was setting up a new wallpaper, right when I selected how I wanted it cropped it rebooted. Now its completely unresponsive. It boots up to the lock screen but doesn't respond to any touches what so ever. It's not frozen, I have the weather lockscreen and the animation is moving just fine, but I am unable to unlock it. I'm thinking I'm gonna have to factory reset...doh!!
UPDATE!!
I ended up taking it to the Sprint store to see what they could do. I was hoping they wouldn't have to factory reset. Well they did it anyways, but they also said the touchscreen needed to be replaced, so they did. I'm strongly thinking about swapping for a new one, instead of keeping this "repaired" one, I only have 2 more days left until 30 days are up though.
Unfortunately I don't know how accurate your poll will be on this site, the fanboys from other manufacturers are likely to throw off your results. LOL.
Hello,
I had 2 random Reboots. Once when I was in the middle of a Stock Trade. Unfortunately, when I tried to purchase the Stock, it had actually already risen.
I ended up Exchanging mine for another 3D yesterday. I wanted to do it Friday, but my local Store had a 2.5 Hour Wait and also said they needed to Test it to see if there was an issue.
That did not sit well with me so one quick Call to Sprint and they made a Note on my Account to allow an Exchange with no questions. As it was under 30 Days, I do not understand why it would be an issue in the first place. The CSR felt the same way. Especially since I have been with Sprint since 1999 with a perfect Payment History.
Cheers,
JJ
I've had mine since the premier ordering which was June 22nd I believe and mine just started rebooting this week! And it's doing it out of nowhere! Wondering if I have to do a hard reset??
One of mine rebooted itself about 5 times in the first week. Also I would get a network error when opening the browser, market, and online apps about 50% of the time. I took it back and the new one has not had any problems.
Sent from my 3VO using XDA Premium App
The majority of the in-store reps are clueless. There is only one person at my store I will even talk to anymore and she is great. Seek out the smart one and only deal with them.
Sent from my 3VO using XDA Premium App
Htc evo 3d
My 3D restarts atleast 2 times a day, don't have anything running but sometimes the default music player.
Had first random reboot this morning...out of 30 day period too...hopefully that was a one-time incident
Sent from my PG86100 using XDA App
My phones froze about 4-5 times and rebooted about 5 time within the last two days. Must be an app I downloaded though, cause it didn't start till last night. I'm just not sure which one, seeing as I downloaded a bunch last night lol.
Quick question folks: Is it considered a restart when I exit my web-browser and it sometimes goes to the white HTC screen, then reloads the home screen?

A Few Thoughts As I Return The Photon

Had the Photon for 29 days, installed the Maintenance Release 5 and continued to have the no audio on calls and random reboot issues. Based on the actions of the phone the last few days that I had it I came to a few conclusions.
When the no audio happened if I hit the mute button the audio would be there and I could hear the call just fine. I noticed that after a no audio call if I attempted to go into call history and click the person who just called and attempted to call the phone would always reboot. This lead me to conclude ( and I would appreciate it if someone who post some thoughts ) that no audio indicates the software has encountered problems and is no longer stable. The actions of the buttons are reversed and the system is on the verge of crashing. Any further action after the call will result in a system reboot. This leads me to believe the OS is prone to not being stable for whatever reason. Why this occurs is unknown.
I noticed that when the phone was flat on my desk, sometimes hooked up to power source, sometimes not, the phone would reboot on it's own. This indicated that even without user intervention the phone OS would become unstable, crash and reboot. What causes this is unknown.
I have since returned the phone to Sprint for a full refund with no restocking fee ( I suspect their technician was able to duplicate the no audio).
While the phone was fast, had a lot of storage space, great reception and great clarity the unstable OS caused me to return it.
Sounds like a hardware problem. I have yet to have a reboot and after the update, I have yet to get a muted call.
Sent from my MB855 using XDA App
LouieGrandie said:
Had the Photon for 29 days, installed the Maintenance Release 5 and continued to have the no audio on calls and random reboot issues. Based on the actions of the phone the last few days that I had it I came to a few conclusions.
When the no audio happened if I hit the mute button the audio would be there and I could hear the call just fine. I noticed that after a no audio call if I attempted to go into call history and click the person who just called and attempted to call the phone would always reboot. This lead me to conclude ( and I would appreciate it if someone who post some thoughts ) that no audio indicates the software has encountered problems and is no longer stable. The actions of the buttons are reversed and the system is on the verge of crashing. Any further action after the call will result in a system reboot. This leads me to believe the OS is prone to not being stable for whatever reason. Why this occurs is unknown.
I noticed that when the phone was flat on my desk, sometimes hooked up to power source, sometimes not, the phone would reboot on it's own. This indicated that even without user intervention the phone OS would become unstable, crash and reboot. What causes this is unknown.
I have since returned the phone to Sprint for a full refund with no restocking fee ( I suspect their technician was able to duplicate the no audio).
While the phone was fast, had a lot of storage space, great reception and great clarity the unstable OS caused me to return it.
Click to expand...
Click to collapse
I had the reboot spam last night and the phone is completely face palmed.
Photon 4G, I really wanted to like you, instead you have given me the tross!
My Photon is perfect! No problems after OTA.
Sent from my MB855 using XDA App
newalker91 said:
There are two problems at hand here, user error and malfunctioning hardware. You should know full well that if you are having issues such as rebooting upon laying the phone down with a charger that something isn't soldered properly in the phone. Swapping it would alleviate this issue. With the final build (CM5) being available in SBF form, along with two very stable and powerful roms, very few people are having any issues of updated properly. It's unfortunate to see another user put this phone down instead of working through the issues, but I guess android isn't for everyone.
Click to expand...
Click to collapse
User error? Really? Note I said I had the CM5 installed and still had the no audio issues. And since when does having the action of the mute button on a call being reversed happen as a result of something not being soldered properly? Note that the reboot happened when the phone was on the charger and when it was not. When it was laying flat and when I was holding it upright and looking through the contact list. I like Android just fine. Had an Evo for a year but upgraded because it lacked internal storage space. I plan on going to the Galaxy SII in a few weeks and last I read that's an Android phone.
LouieGrandie said:
User error? Really? Note I said I had the CM5 installed and still had the no audio issues. And since when does having the action of the mute button on a call being reversed happen as a result of something not being soldered properly? Note that the reboot happened when the phone was on the charger and when it was not. When it was laying flat and when I was holding it upright and looking through the contact list. I like Android just fine. Had an Evo for a year but upgraded because it lacked internal storage space. I plan on going to the Galaxy SII in a few weeks and last I read that's an Android phone.
Click to expand...
Click to collapse
What he means is that you didn't even bother to have sprint replace this phone for you. You settled, thinking it was a software problem. Which any user here would most likely come to the conclusion after reading your post that it wasn't. Random reboots like that would have sent me back directly to the sprint store demanding another phone. Companies make bad batches, and stores get those bad batches. The fact is you just settled for a phone that was working sub par. I have gone through 3 phones, all with different problems, but I don't settle. They give you that 30 days for a reason.
Would you do the same thing had you went to best buy and bought a computer from them that did the same thing? Random reboots, no sound, etc etc....
Mine as well as most others phones on here work perfect, maybe the random force close from an app or something, but I don't get any muted calls, random reboots, and if I did you better bet I wouldn't settle for it.
Good luck to you in Samsung land.
-DJ
Sent from my MB855 using xda premium
funny...Ive had no problems before or after the ota...the phone is stable as a rock...call quality is outstanding, no dropped calls like my old EVO..but im not sure the issues is random hardware problems per phone
This is killing me as I real think the photon hardware wise is one the all around best out...
Moto need to get off over their attuned about software... officially unlock the dam phone release the dam Kernel asap and let great independent software talent write and fix bugs for great hardware and so so code
Just do not think Moto puts the time in on thier code that then need too...
The only problem I've had with this phone was no audio a few times. After updating to 45.2.5, that problem has now been resolved. Photon is running like a champ.
Djspinister said:
What he means is that you didn't even bother to have sprint replace this phone for you. You settled, thinking it was a software problem. Which any user here would most likely come to the conclusion after reading your post that it wasn't. Random reboots like that would have sent me back directly to the sprint store demanding another phone. Companies make bad batches, and stores get those bad batches. The fact is you just settled for a phone that was working sub par. I have gone through 3 phones, all with different problems, but I don't settle. They give you that 30 days for a reason.
Would you do the same thing had you went to best buy and bought a computer from them that did the same thing? Random reboots, no sound, etc etc....
Mine as well as most others phones on here work perfect, maybe the random force close from an app or something, but I don't get any muted calls, random reboots, and if I did you better bet I wouldn't settle for it.
Good luck to you in Samsung land.
-DJ
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
I did get a replacement phone and I experienced the same symptoms on both of them.
I do have information that confirms that Motorola was aware of the reboots and that MR5 was supposed to fix this. I did have MR5 on here.
I had an atrix before having this and put Alien Build 4. I was floored by the battery life and the ROM and device was rock solid.
I have a brick at the moment. This became a brick after rebooting loop similar to not wiping the davlik cache before a boot. It was stock. I was going to unlock and root to see if it helped the battery life.
I had been more excited about this phone than almost any other one. I have been a beta tester of Motorola devices, but I believe this one may have been pushed out the door a little too early.
I am glad people have this working well and I am glad for them. I will still love this phone even though I have experienced issues. It easily could have been a bad batch that is triggered by certain circumstances.
After the update - my silent call issue was 100% fixed. Maybe you need to a do a factory reset? I do that after all major OS updates.
Jeff_in_LA said:
After the update - my silent call issue was 100% fixed. Maybe you need to a do a factory reset? I do that after all major OS updates.
Click to expand...
Click to collapse
That would be nice to be able to do that. I repeatedly flashed with RSLite/Fastboot more times than a single person on a drunken night in Vegas.
I will continue to apply forced love to my phone. When keeping it real goes wrong...
SnoopDawg said:
That would be nice to be able to do that. I repeatedly flashed with RSLite/Fastboot more times than a single person on a drunken night in Vegas.
I will continue to apply forced love to my phone. When keeping it real goes wrong...
Click to expand...
Click to collapse
Haha, yea man that is great. Have you gotten your brick fixed? Let me know if you haven't, i'm sure there is a way to get it back. Have yet to brick a device. I would be amazed if you have, especially Android.
Sent from my MB855 using xda premium
SnoopDawg said:
That would be nice to be able to do that. I repeatedly flashed with RSLite/Fastboot more times than a single person on a drunken night in Vegas.
I will continue to apply forced love to my phone. When keeping it real goes wrong...
Click to expand...
Click to collapse
You must have never flashed a galaxy s phone with odin....talk about frustrating lol
Sent from my Motorola Photon 4g
coldblooded79 said:
You must have never flashed a galaxy s phone with odin....talk about frustrating lol
Sent from my Motorola Photon 4g
Click to expand...
Click to collapse
I never had anything I couldn't recover from ODIN even a partial flash(or even if it reset before it could finish flashing). I rooted both Epic 4G and Droid Charge with Odin. Just flashed a couple of Samsung Moments last week but they didn't require ODIN.
My phone will boot sometimes so it won't even stay booted. Doesn't matter what I do to it.
Djspinister - It will boot but not stay booted, it just reboots. I haven't ever had a bad flash that I couldn't recover from. I have flashed Windows Mobile devices, iOS devices that were eventually jailbroken. I have flashed several times right before going out to eat dinner only to have it fully recovered before the food came out. This just has to be a bad phone. It is a brick phone.
SnoopDawg said:
I never had anything I couldn't recover from ODIN even a partial flash(or even if it reset before it could finish flashing). I rooted both Epic 4G and Droid Charge with Odin. Just flashed a couple of Samsung Moments last week but they didn't require ODIN.
My phone will boot sometimes so it won't even stay booted. Doesn't matter what I do to it.
Djspinister - It will boot but not stay booted, it just reboots. I haven't ever had a bad flash that I couldn't recover from. I have flashed Windows Mobile devices, iOS devices that were eventually jailbroken. I have flashed several times right before going out to eat dinner only to have it fully recovered before the food came out. This just has to be a bad phone. It is a brick phone.
Click to expand...
Click to collapse
You can't hold volume down and get to rsd? fastboot? anything? Even try holding down volume down while putting battery in, I heard someone got away from brick that way...
Djspinister said:
What he means is that you didn't even bother to have sprint replace this phone for you. You settled, thinking it was a software problem.
Good luck to you in Samsung land.
Click to expand...
Click to collapse
After reading on numerous other sites of people on their 3rd or 4th Photon and still suffering from the same problem I decided not to bother. As for Samsung, before the Evo I had two Samsung products that were absolute rocks for me. Solid with no issues and performed well. Using a Samsung Instinct right now.
My Photon is 100% trouble free. Calls are clear, battery lasts, etc.
Te only real issue is that I do not love the bluish tint on the LCD. Anyone know how to alter the gamma?
Sent from my MB855 using XDA App
I upgraded from an EVO on Friday. My new Photon began crashing and doing the no audio on Saturday. I exchanged it at the Sprint store later that day and have had no issues with the second Photon. I really like the Photon much better than the EVO.
Has no one else been told in the Sprint store that you can only exchange once and then you're stuck with the device???? They told me they only allow future exchanges through warranty (i.e., Motorola will ship me a new one...no in-store exchanges).
Is this just wrong information?
Erislover said:
Has no one else been told in the Sprint store that you can only exchange once and then you're stuck with the device???? They told me they only allow future exchanges through warranty (i.e., Motorola will ship me a new one...no in-store exchanges).
Is this just wrong information?
Click to expand...
Click to collapse
Thats BS!!!! e-mail me at [email protected] and I will send YOU the e-mail I sent Sprint. Not only did I get my 3rd phone, my bill is cleared until October!!! The girls name and number will be in my e-mail!

Do you still have hangs/reboots after the OTA?

There are a few posts out there where people still have some issues after the OTA, but it seems that, at least for some, things might also be better.
How many of you still have issues with the phone hanging or rebooting now that you've had the OTA update?
I also wonder if maybe it is happening because I'm using Go Launcher Ex rather than Moto's.
I am using the stock launcher and get hangs/reboots every couple of days. Before the update it would just shut off, and I would plug the USB in to get it to power back up, since the update I have only had it do that a couple of times, but I am having reboots now too (maybe instead of additional shutdowns). I'm not really sure if that's better though :/
I still get muted audio, but now I don't have to restart the phone to make calls. Just try calling again and again and it eventually it will go thru with sound. That said the phone had become very laggy since the update.
No more muted calls I or random reboots on my photon or my girlfriends....
I used the leaked update thru rsdlite ...she flashed hers thru the OTA
Again no issues since the update ..loving the phones
Sent from my MB855 using XDA App
I am not seeing any lagging nor other issues since the sprint ota update. Note, I have not rooted my phone and am using "motor blur".
I do not usually call out a lot so I cannot say for sure if the no audio calls are still an issue for me. I also power down and start up my phone every morning.
Sent from my MB855 using XDA App
No lag at all and in fact it became even faster after I did a factory reset after the OTA. as for lockups I have none of that, but sometime when I go to make a call it'll reboot the phone, but that is usually because the radio is already on the fritz. But when I say radio I'm talking about the 3G/voice radio the WIFI and 4G radios still function perfectly fine while the 3G is totally locked up and the bars never go up or down at all. The restarts from the radio have become less frequent it seems and I am starting to see it do it if I jump between roaming and Sprint. So I'm going to run as Sprint only for a week and see what happens.
Also a funny thing I noticed is that before I did the factory reset I was rooted and after the FR I was still rooted??? very odd...
I did the ota update the day it came out and am not having any muted call issues but am having an issue where the phone hangs once a day and becomes unresponsive. The only way to get it working is to remove the battery for a few seconds and replace it and restart the phone. I had called sprint and they had me hard reset to stock. That worked for two days and its back to doing it everyone day again. I don't know about anyone else, but this is not making me happy I really needs a stable phone..... Help!
Sent from my MB855 using XDA App
Mine reboots from time to time as well. I went to the circus yesterday & was trying to use the camera & it wouldn't start up. I power cycled the phone & it was good to go. Then I got a phone call, the audio going to my bluetooth (Jawbone Era) got real bad, to the point I had to turn it off & back on. The sound was coming from both the bluetooth (static & spurts of words) & the handset (regular audio). Anyone experienced anything like this?
Sent from my MB855 using XDA Premium App
I got mine after the update but I have not had any muted calls...I rarely call out or receive on my phone though. I do however have random reboots while streaming music or using navigation on my phone. I also will lose the ability to stream Last FM and / or Pandora randomly while I still have full cell signal. After starting and stopping playback several times I can get them to work. I did have this issue with my old HTC Hero as well but no where near as often.
I was reading a web page in a restaurant & it just rebooted on me. No rhyme or reason. I want to like this phone but paying $600 for it to have this problem is a bit much to take.
Sent from my MB855 using XDA Premium App
I've had a few reboots since the update but I narrowed the problem down to the hearing aid option under call settings. Once I turned off that feature, my phone has been virtually flawless. HELL YEAH!!!

[Q] Reboots

Anybody's evo lte reboot? my does it constantly now. This is the second day I've owned it. The first day it rebooted once randomly and I discounted it as a glitch. Now I can't even use the thing, it's "almost" stuck in a reboot loop.... going to sprint tomorrow but I thought I'd ask.
Mine did so I exchanged it.
http://forum.xda-developers.com/showthread.php?t=1688754
Sent from my EVO using Tapatalk 2
Thanks a ton. Did it today and so far this one is working great. The guy at sprint couldn't believe it for some reason, and apparently there isn't much stuff on the sprint forums about it. I told him that I found a bunch of stuff at XDA. Anyways it rebooted 4 times while I was there right in front of him. Sounds like they almost never do exchanges.. at least at this store. Anyways, thanks for the help.
That's good to hear. Mine didn't reboot in front of the tech but at least I had the crash report from when it rebooted while I was waiting.
Sent from my EVO using Tapatalk 2
Mine was doing that all the time.. Over the weekend I did a factory reset (Power Button / Up Vol) and then updated the PRL. That seemed to help for about a day and half. But the problem resurfaced. I had only added some of my apps back and setup my blue tooth headset. I was at first thinking it was my blue tooth caused the issue. Yesterday while I was at work it rebooted at lest 12 different times.. Even when I wasn't even touching it.
So I called support first and they opened up a case for me. I dropped by Sprint after work and they took it back and did their checking of the phone.. Here's what I found out.
1. My phone was apparently a revision behind. Can't say for sure if that is true because I didn't note down what I had before i brought it in. So I'll take their word for it. Obviously they factory reset the phone again.
2. The rep I worked with informed me that there is some glitchy apps out there. One that he mentioned that kind of stood out was Go SMS Pro.
Well to continue on here. The phone didn't reboot again after they did their thing. But today I had reloaded and then setup GO SMS Pro again and all of a sudden my reboot problem resurfaced. So I removed Go SMS Pro completely off the phone and I haven't had a reboot since. That was over 12 hours ago. I'll keep an eye on it and also notify the developer just in case. But if you like to use Go SMS like I do that might be part of your problem.
My suggestion make sure you have the latest software revision and then keep an eye on your apps and see if one of them might be causing "System Crash" on your phone.
Hope this helps!!!
I have had about 2 random reboots since May 30th.
Sent from my Evo LTE via Tapatalk

Categories

Resources