Cant Download Mode, stuck in phone--!--PC, grey battery. - Fascinate Q&A, Help & Troubleshooting

My phone is a Telus t959D
I am stuck at the phone--!--PC screen. 3 button combo does not work, please do not give me other 3 button combos because it will not work. I think i need to fix this battery problem first and the download mode will come itself.
Plugging it in to the usb gives me a screen with an empty grey battery, with the progress circle in the middle frozen.
I cannot go into download mode because when i connect the usb, the grey battery pops up.
If i turn the phone on with no usb, i get the phone--!--pc screen.
http://www.youtube.com/watch?v=8ZxCzxb5RT8

so even with the battery pulled you still get the battery icon?

pspjunior said:
My phone is a Telus t959D
I am stuck at the phone--!--PC screen. 3 button combo does not work, please do not give me other 3 button combos because it will not work. I think i need to fix this battery problem first and the download mode will come itself.
Plugging it in to the usb gives me a screen with an empty grey battery, with the progress circle in the middle frozen.
I cannot go into download mode because when i connect the usb, the grey battery pops up.
If i turn the phone on with no usb, i get the phone--!--pc screen.
Click to expand...
Click to collapse
Uninstall your current installation of Kies and any samsung drivers, restart your computer, reinstall Keis from http://www.samsung.com/ca/consumer/...TLS/index.idx?pagetype=prd_detail&tab=support and download the drivers via that, restart again and check the results.

hey sendan thanks a lot. Before i do what you said i should do, how will the computer recognize my phone if it is only on the phone!PC screen because kies cant even recognize it right now?

droidstyle said:
so even with the battery pulled you still get the battery icon?
Click to expand...
Click to collapse
No, without the battery the screen is just blank because it is off if that is what you meant. If you meant if i pull it out and put it back in, then it goes to the Phone!PC screen without a USB connected. If i reinstall the batter again WITH a usb, then it freezes at a grey battery.

pspjunior said:
No, without the battery the screen is just blank because it is off if that is what you meant. If you meant if i pull it out and put it back in, then it goes to the Phone!PC screen without a USB connected. If i reinstall the batter again WITH a usb, then it freezes at a grey battery.
Click to expand...
Click to collapse
you suppose to get into download mode without the battery in.
power off and pull battery
plug usb cable in
hold vol down until the yellow triangle appears

I took out the battery, plugged in the usb, and held the volume down button. Screen stays black (left the battery out)

pspjunior said:
I took out the battery, plugged in the usb, and held the volume down button. Screen stays black (left the battery out)
Click to expand...
Click to collapse
ok.. Are you using the factory usb cable? If so, then unfortunately you may need to do one of the two things:
http://forum.xda-developers.com/showthread.php?t=1288093
or get a "Jig" and jumper the usb pins.

alright i'll try those out. And i recorded myself doing the methods and the screens i get.
http://www.youtube.com/watch?v=8ZxCzxb5RT8

Okay I watched your video...instead just take the battery out and DON'T put it back in, your computer will supply the power. Now make sure your holding the volume down button BEFORE you plug it in, and continue holding.
Or plug it in the wall adapter if you don't have powered USB Ports.
Sent from my GT-P7510 using xda premium

Alright, the screen just stays black when i do that. when i plug it into the wall or into the computer same thing

pspjunior said:
Alright, the screen just stays black when i do that. when i plug it into the wall or into the computer same thing
Click to expand...
Click to collapse
I figured, was just making sure you went through all the options before you start messing with the more advanced stuff, good luck.

sendan said:
I figured, was just making sure you went through all the options before you start messing with the more advanced stuff, good luck.
Click to expand...
Click to collapse
i bought the phone from a really good friend at a steal price of 40 bucks. I'll just give it back to him because he got it for free. It's just going to make me feel bad because anybody else in the future who has the same combination of problems might not be able to find a solution , but thanks a lot everybody! i'll just try and find a captivate or something

pspjunior said:
i bought the phone from a really good friend at a steal price of 40 bucks. I'll just give it back to him because he got it for free. It's just going to make me feel bad because anybody else in the future who has the same combination of problems might not be able to find a solution , but thanks a lot everybody! i'll just try and find a captivate or something
Click to expand...
Click to collapse
Actually I did a bit of reading, since I got stuck at that screen a long time ago, and I remember connecting to Odin at the Phone ! PC screen. You should be able to connect to Odin because it's still considered download mode. If it doesn't work you should re-install the drivers that I posted before.
I can almost guarantee it will work unless something else is really broken.
Edit: Here's some reassurance to motivate you - http://forums.androidcentral.com/t-...s-hacks/79287-odin-works-phone-pc-screen.html

there's a feature in heimdall to try and kick it out of that screen.
Sent from my Incredible 2 using XDA App

Related

Phone Bricked? Tried to Unlock Stock AT&T Atrix

I was directed to http://briefmobile.com/how-to-unlock-the-atrix-4g-bootloader to unlock my bootloader and eventually put on the 2.3.4 update etc.
After running RSD and hitting start (Step 11) it said it failed on RSD.
Phone went blank and now will not turn on.
I press power button/hold etc and cant get any response
Am I completely screwed or is there something I can do to jump start thing thing now?
This sucks
Your pretty much screwed
mercilus said:
I was directed to http://briefmobile.com/how-to-unlock-the-atrix-4g-bootloader to unlock my bootloader and eventually put on the 2.3.4 update etc.
After running RSD and hitting start (Step 11) it said it failed on RSD.
Phone went blank and now will not turn on.
I press power button/hold etc and cant get any response
Am I completely screwed or is there something I can do to jump start thing thing now?
This sucks
Click to expand...
Click to collapse
Plug into the AC. It should bring you to a black and white screen.
Unkkut said:
Plug into the AC. It should bring you to a black and white screen.
Click to expand...
Click to collapse
Yea, it sounds like your charge may have been low. Just a note to everyone, make sure you have a full charge before flashing (anything really). It's a good rule of thumb, even if you are using USB to flash. USB typically doesn't supply enough juice for our devices especially when flashing.
My charge was pretty much full when I started, and the process only lasted about 5 minutes before I went out.
I have it plugged into AC charger now but still no response.
I did notice that when I turn it on while battery is not in it I get the green LED light in top right corner of phone.
When I hit the power button the light goes out. If I have battery in and plug in I get no green light. Just seems to be when without battery and prior to hitting any buttons.
mercilus said:
My charge was pretty much full when I started, and the process only lasted about 5 minutes before I went out.
I have it plugged into AC charger now but still no response.
I did notice that when I turn it on while battery is not in it I get the green LED light in top right corner of phone.
When I hit the power button the light goes out. If I have battery in and plug in I get no green light. Just seems to be when without battery and prior to hitting any buttons.
Click to expand...
Click to collapse
So I assume no luck getting back into fastboot?
Gr8Danes said:
So I assume no luck getting back into fastboot?
Click to expand...
Click to collapse
Hmm, I can't get any response at all.. Are you meaning power on with volume button held as well?
No that does not work either if thats what you mean.
I really can't seem to get any response at all.
The only thing I seem to be able to figure out how to make it do is turn on a green LED in top right of phone when I plug it into a usb charger without the batter in. AC charger does not turn on light. Once power button is touched green light goes away.
HOpefully this means there is something I can do.. The light at the end of the tunnel lol
Crap.. hopefully at&t will take this thing back if I (IE YOU GUYS) figure this out =)
mercilus said:
I was directed to http://briefmobile.com/how-to-unlock-the-atrix-4g-bootloader to unlock my bootloader and eventually put on the 2.3.4 update etc.
After running RSD and hitting start (Step 11) it said it failed on RSD.
Phone went blank and now will not turn on.
I press power button/hold etc and cant get any response
Am I completely screwed or is there something I can do to jump start thing thing now?
This sucks
Click to expand...
Click to collapse
did u flash pudding (just the unlocker) or 1.83 with pudding
mercilus said:
Hmm, I can't get any response at all.. Are you meaning power on with volume button held as well?
No that does not work either if thats what you mean.
I really can't seem to get any response at all.
The only thing I seem to be able to figure out how to make it do is turn on a green LED in top right of phone when I plug it into a usb charger without the batter in. AC charger does not turn on light. Once power button is touched green light goes away.
HOpefully this means there is something I can do.. The light at the end of the tunnel lol
Crap.. hopefully at&t will take this thing back if I (IE YOU GUYS) figure this out =)
Click to expand...
Click to collapse
Have you tried just letting it sit for a while with the green light flashing? Some reason I think that mine did that (a long time ago) when I soft bricked pre-pudding. So, if that doesn't work, you may be pooched. I assume the computer doesn't recognize it either?
Taas said:
did u flash pudding (just the unlocker) or 1.83 with pudding
Click to expand...
Click to collapse
I believe it was just the unlocker (zomgunlock-lite.sbf)
And no the computer does not recognize it... I will try letting it set for awhile with the green light and see what it does. I have to have the battery out to get this green light, would the phone theoretically start without a battery in it but plugged into usb port?
mercilus said:
I believe it was just the unlocker (zomgunlock-lite.sbf)
And no the computer does not recognize it... I will try letting it set for awhile with the green light and see what it does. I have to have the battery out to get this green light, would the phone theoretically start without a battery in it but plugged into usb port?
Click to expand...
Click to collapse
Did it bring up a black screen with white text? something like 0x0001 after you tried to flash?
No, using the USB alone with out the battery will not work unless you have a dev cable.
Unkkut said:
Did it bring up a black screen with white text? something like 0x0001 after you tried to flash?
Click to expand...
Click to collapse
No, it is a completely blank screen. Like it does not have power but it was charged, and has been since this issue.
any luck? I'm in the exact same boat.. :-/
From what I read in the instructions, you don't use rsd lite if on pre update (froyo) .
Sent from my MB860 using XDA Premium App

[Q] Black screen of death, no download mode, grey battery.

My phone is a Telus t959D
I am stuck at the phone--!--PC screen. 3 button combo does not work, please do not give me other 3 button combos because it will not work. I think i need to fix this battery problem first and the download mode will come itself.
Plugging it in to the usb gives me a screen with an empty grey battery, with the progress circle in the middle frozen.
I cannot go into download mode because when i connect the usb, the grey battery pops up.
If i turn the phone on with no usb, i get the phone--!--pc screen.
Making another thread on the wrong section with the same question should discourage people to help you.
Furthermore, people already gave you answers in the previous thread
sendan said:
So to clarify, you pulled the battery, then with one end of your USB cable plugged into the computer, held down your volume down button, then plugged in the other end of your USB cable to your phone (you should still be holding the volume down button) and after a few seconds you're still not getting into download mode?
Click to expand...
Click to collapse
Have you tried the above? Odin messed up a flash for me once and got soft bricked like yours, but I was able to get back to Odin via the above method. If volume down doesn't work, try volume up.
Otherwise, if neither works, just accept your phones fate and either get a USB jig off ebay or send your phone back in. Next time, stick to stock

[Q] HELP! Atrix does not power on!

Ok so I was at work listening to music when my phone froze. Pulled the battery, which was only at about 85%, and tried to restart. And, nothing. No green light, no dual core screen. Tried four different chargers, including OEM Motorola charger, and tried hooking up to my home PC. Only thing that happens is when I hook up to the PC without the battery in the green light comes on. Power button still doesn't turn the phone on. Just turns off the light. I tried to search, but the closest I found was people stuck at the dual core screen or people who didn't realise their batteries were dead. If it helps, I'm unlocked, rooted, and running GingerMod 2.3.6. Any help is appreciated! Thanks!
Sam issue
I am having the same issue with my wife's phone. We both have Atrixes and I have tried swapping batteries and her battery works fine in my phone. I still can't get it to start up. No green light when plugged into the charger but a solid green when plugged into usb on my PC. How did you end up solving your issue?
I got this problem once. To fix, pull battery out, plug in wall charger to phone (without battery), should boot to the battery with question mark icon, plug battery back in.
I work at a cell phone repair store , and from reading your symptoms I think you might have an issue with the flex cable running your LCD. In the atrix if you drop it there is a possibility of shaking the flex cable off your board, and its a matter of micro soldering or just connecting the cable. I DO NOT suggest doing it yourself. If you want it done professionally call my work. 6053350411
Sent from my MB860 using XDA
I solved this problem with wall charger
Will anyone here elaborate how to fix it again?
If I plug it in wall charger, no response and no light.
If I plug it in USB, green lights on without battery, no light with battery.
In any case, pressing the power button cannot power on the device.
Please help. Thanks.
Sounds to me like your battery is having issues. Maybe try getting a new battery?
Thanks for your quick reply. I have actually got a new battery already. Still the same behaviour.
Then I can only assume it's the phone. Perhaps the charging circuit. In any case, sorry but I have nothing to recommend. :dunno:
If the plugging it into the wall without a battery in it didnt work... then try waiting for the phone to boot (assuming that it still is and the LCD is disconnected) and swipe where the unlock button normally is, pressing volume up or down, or perhaps try ghosting to adb and run adb devices in the command line... or simply try calling it lol. Also a good piece of information to get... does the backlight come on? If you can prove that the phone is in fact running, then it is most likely the lcd cable as someone said...
benem3000 said:
If the plugging it into the wall without a battery in it didnt work... then try waiting for the phone to boot (assuming that it still is and the LCD is disconnected) and swipe where the unlock button normally is, pressing volume up or down, or perhaps try ghosting to adb and run adb devices in the command line... or simply try calling it lol. Also a good piece of information to get... does the backlight come on? If you can prove that the phone is in fact running, then it is most likely the lcd cable as someone said...
Click to expand...
Click to collapse
Thanks for your advice. I didn't drop the phone before it went to "no-response" status. I just put it on a HD dock for charging and the next day it doesn't boot anymore. I have put in HD dock for charging for a few weeks already.
My phone doesn't boot at all. I don't see any backlight or any special response. Or It does something that I don't know. I tried to plug into USB after pressed the button. If it's on, the computer should detect a device, right?
Any ideas are welcomed, i will try all.
cscmf99 said:
Thanks for your advice. I didn't drop the phone before it went to "no-response" status. I just put it on a HD dock for charging and the next day it doesn't boot anymore. I have put in HD dock for charging for a few weeks already.
My phone doesn't boot at all. I don't see any backlight or any special response. Or It does something that I don't know. I tried to plug into USB after pressed the button. If it's on, the computer should detect a device, right?
Any ideas are welcomed, i will try all.
Click to expand...
Click to collapse
I have the exact same problem, and would be grateful to know if you managed to resolve this problem.

Phone entirely bricked. Won't turn on, won't charge, nothing.

I was taking a video, and finished it, when suddenly the phone froze up and turned off. I've been using MIUI, and while it's mostly pretty stable, reboots and crashes happen, so I just rolled my eyes. But since then it's been completely dead. I couldn't turn it on, even after taking the battery out several times, can't put it into recovery or download modes, and it's been connected to the charger for about ten minutes now and still nothing.
I haven't flashed anything for ages, haven't done anything odd with the phone at all, I have no idea what could have provoked this. Please help, I can't imagine what I'd do if my phone was permanently dead.
Samsung Galaxy SII with MIUI weekly ROM (currently 2.4.27)
Things I have tried:
Long press power button to turn it on (obviously)
Same thing after taking the battery out for ages
Press Vol up + Home + Power to put it into recovery
Press Vol down + Home + Power to put it into download
Plug it into charge
Plug in data cable connected to computer
Take out battery for a while, then replace, plug data cable into computer (but not phone), hold volume buttons while plugging in phone (internet guy told me to)
Everything above shows absolutely nothing on screen. Charging heats it up a little.
IlovemySGS2 said:
I was taking a video, and finished it, when suddenly the phone froze up and turned off. I've been using MIUI, and while it's mostly pretty stable, reboots and crashes happen, so I just rolled my eyes. But since then it's been completely dead. I couldn't turn it on, even after taking the battery out several times, can't put it into recovery or download modes, and it's been connected to the charger for about ten minutes now and still nothing.
I haven't flashed anything for ages, haven't done anything odd with the phone at all, I have no idea what could have provoked this. Please help, I can't imagine what I'd do if my phone was permanently dead.
Samsung Galaxy SII with MIUI weekly ROM (currently 2.4.27)
Things I have tried:
Long press power button to turn it on (obviously)
Same thing after taking the battery out for ages
Press Vol up + Home + Power to put it into recovery
Press Vol down + Home + Power to put it into download
Plug it into charge
Plug in data cable connected to computer
Take out battery for a while, then replace, plug data cable into computer (but not phone), hold volume buttons while plugging in phone (internet guy told me to)
Everything above shows absolutely nothing on screen. Charging heats it up a little.
Click to expand...
Click to collapse
Just another try:
Maybe only the screen is "defect".
Boot into download mode - even if the screen keeps black.
And connect the phone via USB cable to your PC.
If the PC recognizes the phone, you could try to flash another ROM (with Odin).
If not ... is your phone still on warranty?!
Good luck !
It_ler said:
Just another try:
Maybe only the screen is "defect".
Boot into download mode - even if the screen keeps black.
And connect the phone via USB cable to your PC.
If the PC recognizes the phone, you could try to flash another ROM (with Odin).
If not ... is your phone still on warranty?!
Good luck !
Click to expand...
Click to collapse
Nope. Not a bad idea though. I wondered if the screen was broken, but then there should be vibrate and boot audio when it boots up.
Take the battery out dude, leave it out for 3 mins, then put it back in, then try accessing download mode (vol down + home + power)
Sent from my GT-I9100 using xda premium
once take it to service center..
Same issue.
Sorry for the thread resurrection, but I have the exact same problem as the OP. Only I wasn't even using my phone when it died it was just sitting on the side.
The 'back story':
My phone died whilst doing absolutely nothing. I tried plugging it in to charge and it came up with theimage I've attached below, and it just flashes on and off the screen at random intervals.
I tried recovery - nothing.
I tried D/L mode - worked once but got the 'battery too low - cannot download' error and it hasn't worked since.
Tried 2 different batteries - nothing.
Removed the battery for 10 minutes and retried - nothing.
Removed the battery while keeping the phone connected to the charger - nothing.
Connected phone to PC with original cable - nothing.
The top of the phone also gets hot when trying to charge.
Cannot attach the image yet as I can't post outside links...
But the symbol is the greyed out battery with the 'loading' ring.
goth1k said:
Sorry for the thread resurrection, but I have the exact same problem as the OP. Only I wasn't even using my phone when it died it was just sitting on the side.
The 'back story':
My phone died whilst doing absolutely nothing. I tried plugging it in to charge and it came up with theimage I've attached below, and it just flashes on and off the screen at random intervals.
I tried recovery - nothing.
I tried D/L mode - worked once but got the 'battery too low - cannot download' error and it hasn't worked since.
Tried 2 different batteries - nothing.
Removed the battery for 10 minutes and retried - nothing.
Removed the battery while keeping the phone connected to the charger - nothing.
Connected phone to PC with original cable - nothing.
The top of the phone also gets hot when trying to charge.
Cannot attach the image yet as I can't post outside links...
But the symbol is the greyed out battery with the 'loading' ring.
Click to expand...
Click to collapse
same problem, but more similar to OP, black screen
eminemkh said:
same problem, but more similar to OP, black screen
Click to expand...
Click to collapse
same here, can't get it to do anything. tried booting to odin, pressing up after the right sequence (while screen was black). i hear the usb device make a sound on the pc, but nothing shows up on the ID:COM port in Odin.
Maybe your battery is messed up. Try using someone else's battery to see if it will turn on.
Sent from my HTC Ruby using xda app-developers app
you need to use riff to fix it http://www.youtube.com/watch?v=GyiXtFVh6KE
rajaib said:
you need to use riff to fix it http://www.youtube.com/watch?v=GyiXtFVh6KE
Click to expand...
Click to collapse
i have the same problem how could it be working 1 min and not the next? mine when you connect it to charger or pc it flashes the battery symble 4 times and then gets alittle hot do i have the same problem? or do i need to just buy a new battery it does have a aftermarket one ...?
^^^
Do you even have an I9100 ?
All you need is a USB jig which will force your phone to enter into download mode. USB jigs are small devices which are very helpfull if something goes wrong while flashing. You can buy a USB jig directly from ebay, it is for about 4$ - 5$ or you can make one home yourself. It's not very hard.
Check out this link to make your own USB jig.
http://forum.xda-developers.com/showthread.php?t=1604707
Hit the thanks button if i helped!
---------- Post added at 09:05 AM ---------- Previous post was at 08:58 AM ----------
All you need is a USB jig which will force your phone to enter into download mode. USB jigs are small devices which are very helpfull if something goes wrong while flashing. You can buy a USB jig directly from ebay, it is for about 4$ - 5$ or you can make one home yourself. It's not very hard.
Check out this link to make your own USB jig.
http://forum.xda-developers.com/showthread.php?t=1604707
Hit thanks if i helped!

i9100 will not power on

My daughter's was using her phone while charging and then it shut off.
Now when she goes to turn it on nothing happens, not even the i9100 screen.
When plugging it in, it will begin to load the battery charging screen but then keep rebooting.
Tried plugging it in for about half an hour, still nothing.
Is it dead?
Is it rebooting, or not even turning on.
Can you see screen logo?
Sent from my GT-I9100 using Tapatalk 2
No screen logo at all.
When plugged in it just keeps reloading the charging screen.
does it go in download mode (press volume down+home+power button) if u see the download screen u can flash via odin,,,,or u can eter recovery mode(press volume up+home+power button) here release the power button wen u c the samsung i9100 logo....post wat u c...
decepticon said:
No screen logo at all.
When plugged in it just keeps reloading the charging screen.
Click to expand...
Click to collapse
Hmm, ask your daughter again what did she do. Seems like repair job
No download mode either.
She says she was on Facebook and it shut down.
Going to try another battery tomorrow I am clueless as to the issue.
Hard bricked is when there is no life at all, not even when plugged in to a power socket. So all is not lost yet. Get hold of a USB jig from ebay, " £0:99p-£3:99p ". This hopefully will get you into download mode. Flash a recovery using Odin. You can then wipe cache/delvik cache. Or flash a new firmware. Instructions here:-
http://forum.xda-developers.com/showthread.php?p=21336847
If your a dab hand at DIY, try making your own USB jig:-
http://www.youtube.com/watch?v=jKRrTZayRxU&feature=youtube_gdata_player
Sent from my GT-I9100 using Tapatalk 2
Curious do you have any case on your phone. I have known people who have played games on the phone whilst it was charging which makes that bit more heat and then due to a case its acted like an insulator. Could have overheated possibly causing damage.
Its like impossible to start the phone with charger plugged in..did you try to start it without it?
Sent from my GT-I9100 using xda premium
decepticon said:
My daughter's was using her phone while charging and then it shut off.
Now when she goes to turn it on nothing happens, not even the i9100 screen.
When plugging it in, it will begin to load the battery charging screen but then keep rebooting.
Tried plugging it in for about half an hour, still nothing.
Is it dead?
Click to expand...
Click to collapse
It seem like charger port liquid damaged, you can clean it with alcohol and toothbrush, if doesn't work then you need usb connector replace.
decepticon said:
My daughter's was using her phone while charging and then it shut off.
Now when she goes to turn it on nothing happens, not even the i9100 screen.
When plugging it in, it will begin to load the battery charging screen but then keep rebooting.
Tried plugging it in for about half an hour, still nothing.
Is it dead?
Click to expand...
Click to collapse
If u see any display wen u connect the charger that means ur phone is not dead (Not Bricked)
try changing ur battery
also get a usb jig and try
it can get ur phone to download mode ....
Sounds like a USB jig is the way to go. Have had the same issue myself, and this was the only thing that worked to fix the issue.

Categories

Resources