[Q] HELP! Atrix does not power on! - Atrix 4G Q&A, Help & Troubleshooting

Ok so I was at work listening to music when my phone froze. Pulled the battery, which was only at about 85%, and tried to restart. And, nothing. No green light, no dual core screen. Tried four different chargers, including OEM Motorola charger, and tried hooking up to my home PC. Only thing that happens is when I hook up to the PC without the battery in the green light comes on. Power button still doesn't turn the phone on. Just turns off the light. I tried to search, but the closest I found was people stuck at the dual core screen or people who didn't realise their batteries were dead. If it helps, I'm unlocked, rooted, and running GingerMod 2.3.6. Any help is appreciated! Thanks!

Sam issue
I am having the same issue with my wife's phone. We both have Atrixes and I have tried swapping batteries and her battery works fine in my phone. I still can't get it to start up. No green light when plugged into the charger but a solid green when plugged into usb on my PC. How did you end up solving your issue?

I got this problem once. To fix, pull battery out, plug in wall charger to phone (without battery), should boot to the battery with question mark icon, plug battery back in.

I work at a cell phone repair store , and from reading your symptoms I think you might have an issue with the flex cable running your LCD. In the atrix if you drop it there is a possibility of shaking the flex cable off your board, and its a matter of micro soldering or just connecting the cable. I DO NOT suggest doing it yourself. If you want it done professionally call my work. 6053350411
Sent from my MB860 using XDA

I solved this problem with wall charger

Will anyone here elaborate how to fix it again?
If I plug it in wall charger, no response and no light.
If I plug it in USB, green lights on without battery, no light with battery.
In any case, pressing the power button cannot power on the device.
Please help. Thanks.

Sounds to me like your battery is having issues. Maybe try getting a new battery?

Thanks for your quick reply. I have actually got a new battery already. Still the same behaviour.

Then I can only assume it's the phone. Perhaps the charging circuit. In any case, sorry but I have nothing to recommend. :dunno:

If the plugging it into the wall without a battery in it didnt work... then try waiting for the phone to boot (assuming that it still is and the LCD is disconnected) and swipe where the unlock button normally is, pressing volume up or down, or perhaps try ghosting to adb and run adb devices in the command line... or simply try calling it lol. Also a good piece of information to get... does the backlight come on? If you can prove that the phone is in fact running, then it is most likely the lcd cable as someone said...

benem3000 said:
If the plugging it into the wall without a battery in it didnt work... then try waiting for the phone to boot (assuming that it still is and the LCD is disconnected) and swipe where the unlock button normally is, pressing volume up or down, or perhaps try ghosting to adb and run adb devices in the command line... or simply try calling it lol. Also a good piece of information to get... does the backlight come on? If you can prove that the phone is in fact running, then it is most likely the lcd cable as someone said...
Click to expand...
Click to collapse
Thanks for your advice. I didn't drop the phone before it went to "no-response" status. I just put it on a HD dock for charging and the next day it doesn't boot anymore. I have put in HD dock for charging for a few weeks already.
My phone doesn't boot at all. I don't see any backlight or any special response. Or It does something that I don't know. I tried to plug into USB after pressed the button. If it's on, the computer should detect a device, right?
Any ideas are welcomed, i will try all.

cscmf99 said:
Thanks for your advice. I didn't drop the phone before it went to "no-response" status. I just put it on a HD dock for charging and the next day it doesn't boot anymore. I have put in HD dock for charging for a few weeks already.
My phone doesn't boot at all. I don't see any backlight or any special response. Or It does something that I don't know. I tried to plug into USB after pressed the button. If it's on, the computer should detect a device, right?
Any ideas are welcomed, i will try all.
Click to expand...
Click to collapse
I have the exact same problem, and would be grateful to know if you managed to resolve this problem.

Related

Cant Download Mode, stuck in phone--!--PC, grey battery.

My phone is a Telus t959D
I am stuck at the phone--!--PC screen. 3 button combo does not work, please do not give me other 3 button combos because it will not work. I think i need to fix this battery problem first and the download mode will come itself.
Plugging it in to the usb gives me a screen with an empty grey battery, with the progress circle in the middle frozen.
I cannot go into download mode because when i connect the usb, the grey battery pops up.
If i turn the phone on with no usb, i get the phone--!--pc screen.
http://www.youtube.com/watch?v=8ZxCzxb5RT8
so even with the battery pulled you still get the battery icon?
pspjunior said:
My phone is a Telus t959D
I am stuck at the phone--!--PC screen. 3 button combo does not work, please do not give me other 3 button combos because it will not work. I think i need to fix this battery problem first and the download mode will come itself.
Plugging it in to the usb gives me a screen with an empty grey battery, with the progress circle in the middle frozen.
I cannot go into download mode because when i connect the usb, the grey battery pops up.
If i turn the phone on with no usb, i get the phone--!--pc screen.
Click to expand...
Click to collapse
Uninstall your current installation of Kies and any samsung drivers, restart your computer, reinstall Keis from http://www.samsung.com/ca/consumer/...TLS/index.idx?pagetype=prd_detail&tab=support and download the drivers via that, restart again and check the results.
hey sendan thanks a lot. Before i do what you said i should do, how will the computer recognize my phone if it is only on the phone!PC screen because kies cant even recognize it right now?
droidstyle said:
so even with the battery pulled you still get the battery icon?
Click to expand...
Click to collapse
No, without the battery the screen is just blank because it is off if that is what you meant. If you meant if i pull it out and put it back in, then it goes to the Phone!PC screen without a USB connected. If i reinstall the batter again WITH a usb, then it freezes at a grey battery.
pspjunior said:
No, without the battery the screen is just blank because it is off if that is what you meant. If you meant if i pull it out and put it back in, then it goes to the Phone!PC screen without a USB connected. If i reinstall the batter again WITH a usb, then it freezes at a grey battery.
Click to expand...
Click to collapse
you suppose to get into download mode without the battery in.
power off and pull battery
plug usb cable in
hold vol down until the yellow triangle appears
I took out the battery, plugged in the usb, and held the volume down button. Screen stays black (left the battery out)
pspjunior said:
I took out the battery, plugged in the usb, and held the volume down button. Screen stays black (left the battery out)
Click to expand...
Click to collapse
ok.. Are you using the factory usb cable? If so, then unfortunately you may need to do one of the two things:
http://forum.xda-developers.com/showthread.php?t=1288093
or get a "Jig" and jumper the usb pins.
alright i'll try those out. And i recorded myself doing the methods and the screens i get.
http://www.youtube.com/watch?v=8ZxCzxb5RT8
Okay I watched your video...instead just take the battery out and DON'T put it back in, your computer will supply the power. Now make sure your holding the volume down button BEFORE you plug it in, and continue holding.
Or plug it in the wall adapter if you don't have powered USB Ports.
Sent from my GT-P7510 using xda premium
Alright, the screen just stays black when i do that. when i plug it into the wall or into the computer same thing
pspjunior said:
Alright, the screen just stays black when i do that. when i plug it into the wall or into the computer same thing
Click to expand...
Click to collapse
I figured, was just making sure you went through all the options before you start messing with the more advanced stuff, good luck.
sendan said:
I figured, was just making sure you went through all the options before you start messing with the more advanced stuff, good luck.
Click to expand...
Click to collapse
i bought the phone from a really good friend at a steal price of 40 bucks. I'll just give it back to him because he got it for free. It's just going to make me feel bad because anybody else in the future who has the same combination of problems might not be able to find a solution , but thanks a lot everybody! i'll just try and find a captivate or something
pspjunior said:
i bought the phone from a really good friend at a steal price of 40 bucks. I'll just give it back to him because he got it for free. It's just going to make me feel bad because anybody else in the future who has the same combination of problems might not be able to find a solution , but thanks a lot everybody! i'll just try and find a captivate or something
Click to expand...
Click to collapse
Actually I did a bit of reading, since I got stuck at that screen a long time ago, and I remember connecting to Odin at the Phone ! PC screen. You should be able to connect to Odin because it's still considered download mode. If it doesn't work you should re-install the drivers that I posted before.
I can almost guarantee it will work unless something else is really broken.
Edit: Here's some reassurance to motivate you - http://forums.androidcentral.com/t-...s-hacks/79287-odin-works-phone-pc-screen.html
there's a feature in heimdall to try and kick it out of that screen.
Sent from my Incredible 2 using XDA App

[Q] Help please!! phone bricked possibly?

Last night I was using my phone and turned it on sleep due to having <10% battery life left. I tried turning it back on am hour and a half later and it didn't so assumed it drained, so I threw it in the charger but the battery didn't turn on. I left it in the charger over night. I woke up and tried turning it on but it still didn't budge. I tried letting it charge through both my macbook, my chromebook, several different cables and outlets, all for around 10 minutes each. My phone still won't turn on.. Nothing happens when I try to boot into CWM (volume rocker and power button hold method) I now think it may be bricked and I need to get it back to a working condition soon...
My phone is the AT&T SGSII (i777) running MIUI 2.3.7 1.12.30 (newest version) under the Siyah 2.6.3 (also newest version)
Is there any way I can fix this?? I saw somethings about these 'jigs' but is there a way fix it without using a jig and only using a computer? Can someone tell me what could possibly be wrong?? Please help me!!
*PS my macbook can dualboot into windows 7, otherwise my phone wouldn't be rooted
Hmm, LPM might be broken in MIUI.
Try this, I saw one person indicate that it worked:
Enter download mode by holding VolUp + VolDn when inserting a USB cable from a PC.
DO NOT try to flash anything - just let it sit there for 5-10 minutes!
After that, hold Power for 10-15 seconds until the device resets.
Again, DO NOT try to flash anything!
The other option is to find a standalone charger.
And next time - if it's at 10%, put it on a charger!
Battery Charging
ChuckaDucky said:
Last night I was using my phone and turned it on sleep due to having <10% battery life left. I tried turning it back on am hour and a half later and it didn't so assumed it drained, so I threw it in the charger but the battery didn't turn on. I left it in the charger over night. I woke up and tried turning it on but it still didn't budge. I tried letting it charge through both my macbook, my chromebook, several different cables and outlets, all for around 10 minutes each. My phone still won't turn on.. Nothing happens when I try to boot into CWM (volume rocker and power button hold method) I now think it may be bricked and I need to get it back to a working condition soon...
My phone is the AT&T SGSII (i777) running MIUI 2.3.7 1.12.30 (newest version) under the Siyah 2.6.3 (also newest version)
Is there any way I can fix this?? I saw somethings about these 'jigs' but is there a way fix it without using a jig and only using a computer? Can someone tell me what could possibly be wrong?? Please help me!!
*PS my macbook can dualboot into windows 7, otherwise my phone wouldn't be rooted
Click to expand...
Click to collapse
All the SGS2 i777 phones come with a plugin wall charger, why not give that a try.......
If you cannot find the charger, you can buy one for less than 3 bucks including shipping on Amazon.com
http://www.amazon.com/Samsung-Trave...=wireless&ie=UTF8&qid=1325629174&sr=1-1-fkmr0
Good Luck!
Something similar happened to me, where the battery drained so much that the phone wouldn't charge. When I plugged it into a computer/outlet, it just power cycled because as soon as you plug it in, the screen turns on (pretty stupid actually) and full brightness shows your battery "charging". Due to the phone not being able to directly pull power from the outlet (from what I can understand, if I plug in a charger and take the battery out, the phone shuts off) it can't charge fast enough, due to the screen and soft keys taking up the charge. I may be wrong, but this is what I think is happening.
Only way I could solve this was to plug the battery into my spare battery charger which came with my two spare batteries.
The thing is I can't put it into download mode or even recovery. Whenever I hold the volume buttons together when I plug it into my computer to access download mode, nothing happens and the screen remains blank and off. When I try doing the same thing and also hold the power button also to access Recovery mode, nothing happens, and the screen still is off. Every once in awhile when I try turning on the phone (which is plugged into an outlet) the 'battery charging' screen pops up for a split second and turns off. I have plugged it into Several different wall chargers (all that are Micro USB including the one the phone came with) along with several different Micro USB to USB cables to try to charge in the computer. It's definitely not the chargers nor the cables because they work with other devices. I think my phone is bricked... DX
why don't you buy another battery and see if that works if it doesn't just bring back the battery.....good luck
ChuckaDucky said:
The thing is I can't put it into download mode or even recovery. Whenever I hold the volume buttons together when I plug it into my computer to access download mode, nothing happens and the screen remains blank and off. When I try doing the same thing and also hold the power button also to access Recovery mode, nothing happens, and the screen still is off. Every once in awhile when I try turning on the phone (which is plugged into an outlet) the 'battery charging' screen pops up for a split second and turns off. I have plugged it into Several different wall chargers (all that are Micro USB including the one the phone came with) along with several different Micro USB to USB cables to try to charge in the computer. It's definitely not the chargers nor the cables because they work with other devices. I think my phone is bricked... DX
Click to expand...
Click to collapse
If the screen EVER turns on it's not bricked.
I suggest leaving it plugged in to a factory wall charger (not USB) overnight.
Worst case you may need a standalone charger to put some "juice" into the battery. I know Staples sells a universal one made by Lenmar, but it's really overpriced ($50!!!!)
I use this and i love it. It comes with an extra samsung battery too.
http://www.amazon.com/Samsung--CGPK..._1_1?s=wireless&ie=UTF8&qid=1325639756&sr=1-1
If anything, head to an AT&T store and pop the battery out of their test phone and put it into yours. See what happens, sounds like there's an issue with the charger or battery.
Entropy512 said:
Hmm, LPM might be broken in MIUI.
Try this, I saw one person indicate that it worked:
Enter download mode by holding VolUp + VolDn when inserting a USB cable from a PC.
DO NOT try to flash anything - just let it sit there for 5-10 minutes!
After that, hold Power for 10-15 seconds until the device resets.
Again, DO NOT try to flash anything!
The other option is to find a standalone charger.
And next time - if it's at 10%, put it on a charger!
Click to expand...
Click to collapse
Yup ran into that issue a couple months ago and just put it into download mode to charge. easy fix
Edit. I used a jig though.
Sent from my SAMSUNG-SGH-I777 using xda premium
Thanks for all the help! I ended up going to the at&t store and they told me the battery was defective. The guy was super nice and even though he saw my phone was rooted and had a custom rom he just told me that I probably should unroot only for the warranty but gave me a new battery for free anyway and was very nice about it. I also bought a jig just incase anything goes wrong again. But seriously, thanks to all of you!!

[Q] Stuck and black screen while watching movie, can't reboot, no charging lit. HELP!

My SGS3 just using the stock ROM, rooted and use Titanium freezing some stock Samsung softwares. install couple of apps, no games.
today, my SGS3 notify there was 5% battery left, so I finish my job, plugin the charging cable, and make sure it been charging. then I start to watch some RMVB movies on my SDCARD (using vPlayer) with charging cable plugged in. after I watched 1 hours or so, screen freeze ...... all the hard buttons, soft touching buttons and screen are all no response. few minutes later, screen off, I pull out the battery and re fill in, SGS3 still quiet, I think it become a brick.
temperature during issue occur: normal, nothing special (pretty sure)
charging light when charging cable plugin: no sign, no light
connect to computer: no recognized (driver installed, and worked fine before that)
download mode: can't get in
10 secs or more power button pressing: no response.
is there any possible I can get it back alive? any suggest will help.
================
thanks for your reply Jarmezrocks
yes, it seems battery run out problem. after I do couple of things below, it has been shown the charging light, and my phone has been back!
I m not sure the order of how i did these, but I think one of these works.
pull out battery for 5 mins or longer..
push power button for a long time (tried both with battery and without it)
push volume up and down together as usb cable plugin in, then pull back in the battery. I try this couple of times.
using another stocked charger from my friend, to make sure that's not charger problem.
I do above as I ref the "http://forum.xda-developers.com/showthread.php?p=30415128#post30415128" this is very good guide to the bricked android phones to try.
now, my phone is back alive, with all the settings and data as well, thank god!
either you wipe caches/ go to download mode and flash another firmware
Sent from my GT-I9300 using xda premium
saywhatt said:
either you wipe caches/ go to download mode and flash another firmware
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Have you even read the OP?
Sent from my GT-I9300 using xda premium
2anyone said:
My SGS3 just using the stock ROM, rooted and use Titanium freezing some stock Samsung softwares. install couple of apps, no games.
today, my SGS3 notify there was 5% battery left, so I finish my job, plugin the charging cable, and make sure it been charging. then I start to watch some RMVB movies on my SDCARD (using vPlayer) with charging cable plugged in. after I watched 1 hours or so, screen freeze ...... all the hard buttons, soft touching buttons and screen are all no response. few minutes later, screen off, I pull out the battery and re fill in, SGS3 still quiet, I think it become a brick.
temperature during issue occur: normal, nothing special (pretty sure)
charging light when charging cable plugin: no sign, no light
connect to computer: no recognized (driver installed, and worked fine before that)
download mode: can't get in
10 secs or more power button pressing: no response.
is there any possible I can get it back alive? any suggest will help.
Click to expand...
Click to collapse
May I ask, what charger are you using to charge your phone?
I have a feeling that the wall chargers for S3s (especially LTE) and just plain crap!
If you can, see if you can borrow someones SGS2 or SGS1 charger for your phone. These look different they are not a USB cord plugged into a wall socket. they are a plain charger only with a box that has its own cord coming out of it.
Try plug it in and don't try turn it on at all. Leave it plugged in for a good hour or so and then come back, unplug it first (you must unplug it or the power button won't do ****! I think its a special fail safe embedded in the kernel so the device doesn't get a double shot 1 from the batter and one from the DC charger?) and then push the power button. Hold it in a few seconds, see if the device powers on?
Report back here
Jarmezrocks said:
May I ask, what charger are you using to charge your phone?
I have a feeling that the wall chargers for S3s (especially LTE) and just plain crap!
If you can, see if you can borrow someones SGS2 or SGS1 charger for your phone. These look different they are not a USB cord plugged into a wall socket. they are a plain charger only with a box that has its own cord coming out of it.
Try plug it in and don't try turn it on at all. Leave it plugged in for a good hour or so and then come back, unplug it first (you must unplug it or the power button won't do ****! I think its a special fail safe embedded in the kernel so the device doesn't get a double shot 1 from the batter and one from the DC charger?) and then push the power button. Hold it in a few seconds, see if the device powers on?
Report back here
Click to expand...
Click to collapse
it has been done by some tricks, not sure which is effect, but it has been unbricked. I put details on the OP. thank you.

Fastboot via USB?

Hello,
I have searched and tried various things, but not found exactly what I hoped for.
I've got a 'sim free' (carrier unlocked) Atrix, which I use a 3 sim card with. The screen was smashed up (ran over it with my 200kg powered wheelchair!) and while it had worked for several months with the broken screen, in a case, I decided to change it. The battery had also died. I changed the screen, and then plugged it in to charge. It will not turn back on. It could be either a battery issue, or something happened when I opened it up to change the screen and digitizer.
Battery - the green LED shows when it's connected to the PC or Atrix dock, but does not show when it's plugged into any kind of plugsocket charger, OEM and otherwise. PC doesn't recognise it as there. I tried connecting with no battery in. Again, green light shows on PC usb connection, and dock, but not via plugsocket charger. Phone still doesn't turn on.
Past - I've sometimes found it takes hours to have enough charge to turn on again, if it gets very low. A few times I've needed to use the OEM plugsocket charger, rather than the computer usb, for it to turn on again. Never like this, though.
Tried - tried to load via fastboot, by holding down volume button and pressing large on/off button. Nothing happens at all. I have tried this many times.
I don't particularly want/need to root, but I am desparate to get this phone working again, if at all possible.
Is there a way to get into fastboot via a USB cable - force it to turn on somehow? Any other ideas?
Please do link me if there is a thread I've missed that asks this - I've read and searched quite a bit, but not found anything that worked yet. Thanks
Enable usb debugging, get adb binaries for your pc OS and:
Code:
adb reboot bootloader
Hairo The Blue Mage said:
Enable usb debugging, get adb binaries for your pc OS and:
Code:
adb reboot bootloader
Click to expand...
Click to collapse
Thanks for replying. Is there a way to enable USB debugging without the phone turning on? Because currently, I have no way to get it to work to change settings. I have a feeling that USB debugging may already be turned on, but I'm not sure, and I can't turn it on (even with OEM charger).
EstherL said:
I decided to change it. The battery had also died. I changed the screen, and then plugged it in to charge. It will not turn back on. It could be either a battery issue, or something happened when I opened it up to change the screen and digitizer.
Battery - the green LED shows when it's connected to the PC or Atrix dock, but does not show when it's plugged into any kind of plugsocket charger, OEM and otherwise. PC doesn't recognise it as there. I tried connecting with no battery in. Again, green light shows on PC usb connection, and dock, but not via plugsocket charger. Phone still doesn't turn on.
Click to expand...
Click to collapse
Just some ideas...
I'm not sure, in reading this, if you replaced the battery with a new one? As you've disassembled your phone to get to the screen, what would you think about taking it apart again and checking that you have connected everything correctly (having a look at the pictures on the ifixit site there are 3 ribbons connecting the motherboard) Also, when you have the motherboard out check the usb/hdmi connections. You obviously have a connection of sorts for you to get a green light.
barry_ said:
Just some ideas...
I'm not sure, in reading this, if you replaced the battery with a new one? As you've disassembled your phone to get to the screen, what would you think about taking it apart again and checking that you have connected everything correctly (having a look at the pictures on the ifixit site there are 3 ribbons connecting the motherboard) Also, when you have the motherboard out check the usb/hdmi connections. You obviously have a connection of sorts for you to get a green light.
Click to expand...
Click to collapse
Yeah - I did actually do that (take it apart and double/triple check everything) and as far as I can tell, everything is correct; certainly the three ribbon cables are, and there doesn't seem to be anything else hardware wise that I can see is a problem. It did, at one point, smell briefly of electronics, but there was the possibility that could have been something else/my middle-of-the-night-paranoia-that-I-killed-my-phone. It doesn't smell now, and I'm not certain it was the phone at all, anyway.
I haven't replaced the battery for a new one - it's the same one. I have left it on charge for upwards of 12 hours both connected to USB (3) and to the charger dock, as well as several hours connected to the OEM charger via the plugsocket.
You're a braver man than me in replacing the screen... I need to do mine but looking at the videos/pictures of taking the ribbons off (and putting them back on!!) looks a job too far for me.
If it were me I would be thinking about getting a replacement battery because all your other options depend on your phone turning on.

Droid Razr won't charge or turn on

I plugged in my razr before I went to bed. I've been using a HTC plug and cable for the last few months no problems. Woke up this morning and battery was at 5% and then the phone died completely soon after. I plugged it in using my original motorola plug and cable. The dual core screen came up and then the battery level said 0% and it looked like it was charging. It died again after about half an hour. Now nothing will get the phone going. I also tried the hard reset (Power and volume down). The phone is unrooted and hadn't been updated to Jellybean yet.
Any ideas what I can try?
razzrrrr
cathain said:
I plugged in my razr before I went to bed. I've been using a HTC plug and cable for the last few months no problems. Woke up this morning and battery was at 5% and then the phone died completely soon after. I plugged it in using my original motorola plug and cable. The dual core screen came up and then the battery level said 0% and it looked like it was charging. It died again after about half an hour. Now nothing will get the phone going. I also tried the hard reset (Power and volume down). The phone is unrooted and hadn't been updated to Jellybean yet.
Any ideas what I can try?
Click to expand...
Click to collapse
Try using the correct charger and charge it for about an hour, thats the first thing I would try. How long is the htc cable you're using because the longer the cable the slower the charge.
I have tried multiple different chargers with no joy. I think the problem is with the connection. When I plug a charger in the white charging light flashes briefly for a second. I checked the connection for dust and it looks clear?
Try Booting into bp tool or hw diag (hold vol up and vol down then press power should see black screen with white text vol down moves cursor vol IP selects) the phone should charge if left in one of these modes (if you can even make it this far without the bat dying that is). if that don't work could try disassembling then charging the battery directly (never tried this its only an idea try at you own risk)
My xt910 razr maxx has suffered exactly the same fate overnight. Worked fine yesterday now it's dead with the only sign of life from the white led when attaching the moto usb charger. Phone wasn't run flat prior to this. Baffling
jdjdj2001 said:
My xt910 razr maxx has suffered exactly the same fate overnight. Worked fine yesterday now it's dead with the only sign of life from the white led when attaching the moto usb charger. Phone wasn't run flat prior to this. Baffling
Click to expand...
Click to collapse
I don't even get the white light when I plug mine in any more! Have you tried the suggestions above?
cathain said:
I don't even get the white light when I plug mine in any more! Have you tried the suggestions above?
Click to expand...
Click to collapse
Yes I have and no button combination produces as much as a glimmer. I've had the back off and checked the battery for charge, it shows 4.3 volts so it's not that. Something has failed catastrophically I fear.
Check the battery's cable that connects to your phone.If that cable was broke,you can just see the battery level but without charging it.
Sent from my XT910 using xda app-developers app
I've read around this a little now and have invested £3 in a Motorola Factory Cable of fleabay which hopefully will resolve the issue. Due to be delivered next week so I'll keep you posted......
Well got the factory cable and tried it holding the vol down button. Nothing. Took the back off the phone and checked the voltage of the battery 2.75v. Removed the battery and tried the factory cable with vol down. Still nothing. Reinstalled battery and left charging off a pc overnight, this morning it had risen to 2.83v. Starting to think that this phone has had it
Cut the end off a micro usb cable, exposed the wires and connected the red and black to the battery terminals then plugged it into the moto wall wart. Left it until fully charged....volt meter read 5.1v, the output of the charger. Disconnected and checked charge, 4.2v out of the battery.
still dead. Nothing. No red moto screen, no recovery nothing. Something else must be amiss. All I get is a brief white led flash when I plug in the standard charger cable.
anyone have any ideas where to go from here other than the skip?!
Just resurrecting this thread in the hope someone has found a solution....
I still have a brick which is unresponsive to two factory cables plugged into my PC with and without the battery in.
Trouble is I've got pictures on there I'd like to recover if possible which causes me to persist with this troublesome device!
http://forum.xda-developers.com/showthread.php?t=2431617
I access the boot menu by holding both vol up and down, and pressing the power button (hold for ~2 seconds, and release the power button, while still holding vol +/-. Volume down will only send you to APFastboot. Check out the post, I encountered the same problem. The final method I tried was the winner. Good luck, and let me know if you have any questions.
Thanks for that, I'll certainly give it ago when I get a free hour one evening this week. I am concerned though that the factory cable doesn't work, I was under the impression that the phone should at least respond to its connection in some way - it doesn't even when vol-is depressed when connecting to pc.
The only response I get from the phone is a brief flash of the white led as the usb cable (factory or charging) is connected to it.
That indicates that there isn't any power management remaining on the phone, and the battery is pretty weak. You'll need to get the battery charged up manually. After you flash with the last method I used, you should be able to reconnect the battery and charge the phone all the way up before booting. Sounds like you're having the exact same problem I did.
Sent from my XT912
Really , Really wanted this to work but it doesn't look promising.
Made the USB charge cable as described (white and black twisted together to -ve, red on its own to +ve). Battery removed from phone, usb on charge cable connected to PC.
5 Volts found at the battery connection terminals. Original Moto Data cable connected to phone then PC. White LED flashed on for slightly longer than before then off. No response from phone - nothing on the screen or vibration with or without any combination of Vol- and vol+.
Battery refitted and charge lead attached to terminals as above to charge from PC. Now reading 4V across the terminals charge lead plugged in, 3.84V cable unplugged so presumed charged.
Still no response other than the brief white LED from the phone with either the Data or Factory cables and Vol-(or any other Vol configurations).
Any ideas???
I assume you tried pressing and holding all the buttons, for five or ten seconds, or even a little longer, to try a full reboot. Beyond that, I wish I could help more. I'm slap out of ideas. This was the last step for me (as the solution usually is). The main board might have had it, though I don't have a clue why.
Sent from my XT912
I'm thinking dead mobo too. When it died it did so overnight without provocation - no flashing or tinkering, it was left on the kitchen sideboard and found dead in the morning. oh well I've tried. many thanks for your help:good:
Glad to try and help. I guess it's time to move on to the next device! Let us know if the phone sporadically decides to work, or you figure out a solution!
Sent from my XT912
This might work
jdjdj2001 said:
Really , Really wanted this to work but it doesn't look promising.
Made the USB charge cable as described (white and black twisted together to -ve, red on its own to +ve). Battery removed from phone, usb on charge cable connected to PC.
5 Volts found at the battery connection terminals. Original Moto Data cable connected to phone then PC. White LED flashed on for slightly longer than before then off. No response from phone - nothing on the screen or vibration with or without any combination of Vol- and vol+.
Battery refitted and charge lead attached to terminals as above to charge from PC. Now reading 4V across the terminals charge lead plugged in, 3.84V cable unplugged so presumed charged.
Still no response other than the brief white LED from the phone with either the Data or Factory cables and Vol-(or any other Vol configurations).
Any ideas???
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=QfT2Bejkcdk&feature=youtube_gdata_player
I am not sure if you already watched this video, its for droid razr maxx, charging a dead battery and works perfectly for droid razr too.
My droid razr was exactly in same condition, white light and no charging, did not power up, completely dead.
I popped open the back case, connected the modified usb cable wires to the positive (Red wire) and negative (black wire) ends of the battery and let it charge (stay connected) for one hour. Then i pressed vol up+ vol down + power button. And my phone switched on.
If only your battery is dead, this should work.

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